32
Background Investigations Checklist MATTHEW P. DOLAN ATTORNEY PUBLIC AGENCY TRAINING COUNCIL

Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

  • Upload
    others

  • View
    2

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Background Investigations

ChecklistMATTHEW P. DOLAN

ATTORNEY

PUBLIC AGENCY TRAINING COUNCIL

Page 2: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Pot-selling police officer gets 18 months in jail July 23, 2014

But as sentencing day approached, Hamilton asked a judge to keep him out of prison

because, he said, his motives were above board. He told the judge in a letter that he started

growing his plants for the day when medical marijuana would be legal and his product could

alleviate suffering for many people.

As for his sale of $1,100 worth of pot to a government informant, Hamilton called it a “lapse

of judgment.”

After Hamilton serves his prison time, he will undergo two years of supervised release.

Further, he must forfeit $50,000 – the amount the government prosecutors calculated as

the value of the marijuana crop found in his basement.

Hamilton had written a letter to Skretny saying, “It would absolutely be no benefit to me or

any tax-paying American to place me in an institution.”

Confinement would lead to further financial ruin for his family, he pointed out. His wife,

according to his statement, lost out on her career as a state trooper because of his arrest.

Hamilton said he would be in harm’s way in a prison “sitting with inmates that I’ve placed in

there.”

While Hamilton acknowledged it was appropriate that he serve time, he suggested that

Skretny suspend the sentence so that Hamilton could do charitable work while in society.

“I’ve endured more punishment than most Americans ever will,” he said in his letter.

Page 3: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Bad Apple by: PO Peter C. Nigrelli, Co-Editor

At some point during the calendar year of 2012 the Buffalo Police Department, the City

of Buffalo’s Department of Human Resources and the contracted company who did background

checks on prospective Buffalo Police Recruits did a stellar job on one James M. Hamilton!!!!!

This Probationary Police Officer Candidate must have had a great set of qualities that caught

the eye of the City of Buffalo. The reason I bring this up is because he was hired as a “ PPO” in

August 2012. Thank goodness he never completed his 18 months of Probation and became a

Police Officer.

The City of Buffalo has a Common Council and let’s hope these elected officials start

asking questions. How much money do we pay a company to do our background checks? We

have Detectives and Detective Sergeants why can’t they do ALL of the background work???

This practice was in place for many years and it should be put back into place.

I don’t buy any talk of Hamilton “being worried about embarrassing the Buffalo Police

Department.” If he wasn’t caught in November he would most likely still be wheeling and dealing

drugs.

To the people who wear our uniform, keep doing so and with the utmost professionalism.

A Bad Apple will not bring shame on all of us.

www.buffalopba.com

APRIL 2014

Page 4: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Cleveland police never reviewed

Independence personnel file

before hiring officer who shot

Tamir Rice

December 03, 2014

The personnel file contained reports by a top Independence police

official who questioned Loehmann's ability to handle the duties of

a police officer after an emotional breakdown during firearms

training and other incidents that caused concern for his superiors.

Cleveland police on Wednesday amended their written policy on

reviewing public personnel files for someone trying to get hired,

Pillow said. They previously had no policies about viewing

personnel files.

Page 5: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Background Investigations—Back to Basics

WHO is conducting the background investigation?

“Knocking on Doors” rather than relying solely on phone interviews.

Going beyond their references—speaking in person with acquaintances not referenced by the applicant.

Balancing the cost of a comprehensive, in-person background investigation against the profound responsibility of hiring someone as an officer.

Page 6: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Establishing the Background Investigations Checklist—

Are we all working from the same sheet of music?

Page 7: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Factors That Cloud Judgment in Hiring

Political Considerations (broad category)

Page 8: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Political Considerations“We need and have budgeted for X number of cops by the end of the year”

“We need more ___________ cops as soon as possible”

Any other considerations that may take away the ability of “boots on the ground” investigators to identify toxicity

Page 9: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Hiring—From Freeze to Frenzy

Page 10: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Risks Associated with a Hiring Frenzy

Balance the cost of leaving budgeted vacancies unfilled against

The risk of hiring individuals who have not been properly vetted/do not meet agency standards/are not supported by the “boots on the ground” investigators and interviewers

Page 11: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

The “Nuts and Bolts” of Background Investigations

The Only Thing We All Have in Common is that We All Do Things a Little Differently

Page 12: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

WHO Is Your Background Investigator?

Page 13: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Who Is Your Background Investigator?

Have they ever conducted a personnel background investigation before?

Have they received any training?

Have they been provided with a checklist/outline/etc.?

Page 14: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Creating The Background Investigation Checklist

The make-up of the particular agency’s checklist depends on:

◦ Criteria for employment eligibility/hiring standards/automatic disqualifiers

◦ Priorities of the agency’s executive leadership or background investigator

◦ Agency resources—starting with the least expensive or time-consuming steps rather than running the risk of discovering them after more costly efforts have been made in other areas

Page 15: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Background Investigation ChecklistTemplate

Verify that all necessary application documents have been submitted including all necessary waivers and releases

Application Review to verify that there are no facially conflicting or false statements

Credentials Verification

Driving Record Checks

Criminal History Checks (including checks of all formers states of residency)

Credit Check (pursuant to FCRA requirements)

Check of National Database that registers de-certified officers (IADLEST)

Page 16: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Social Media/Internet Search

Employment History (including interviewing past employers to the extent possible)

Personal References Interviews

Neighborhood Canvas and Interviews with Neighbors, Acquaintances, Co-Workers, etc.

Follow-up Reviews on Issues Generated During the Investigation

Background Investigation Summary/Report

Passing the Information on to the Executive, Proper Records Retention & Confidentiality

Page 17: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Background Investigation Summary

May require of checklist of its own for purposes of organization, efficiency and equal treatment of applicants.

Example:◦ Overall Summary (including any note-worthy issues of concern—including

those that are not automatic disqualifiers)

◦ Verification of Minimum Requirements

◦ Criminal History

◦ Employment History

◦ Credit History

◦ Driving History

◦ Alcohol and Drug Use/Knowledge

◦ References (consider footnoting throughout the Summary and including detailed sources of information in one location as the conclusion of the document)

Page 18: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Summaries When Clear Disqualifiers are Discovered

If we find a felony conviction, frequent instances of dishonesty, etc.—does it make sense to continue with the checklist OR should we be clearly noting the aforementioned disqualifiers, and move on to the next investigation?

Page 19: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

The National Crime Information Center—An

Imperfect ToolBy its own admission, the FBI’s NCIC databases should not be a resource that is overly-depended upon by agencies.

The absence of incriminating information on this database should NOT be taken to mean that there is a criminal history that exists but was not properly inputed; and

Apparently incriminating information should be verified before disqualifying an applicant

Page 20: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Is There Any Replacement For a County Courthouse

Search?Verification or exoneration purposes

Discovery of the existence of expunged criminal records

Civil matters that are relevant to character and fitness to serve in law enforcement

Page 21: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

The Myth of Employer References

and DefamationTruthful, general opinion statements (“he is not re-hireable by this agency”) is not defamation.

Allowing access to personnel files pursuant to valid authorization, waiver and release is not defamation.

Failure to disclose certain dangerous propensities can result in liability for previous employer.

Page 22: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Employer Immunity re: References

When requested to provide a reference on a former or current employee, an employer acting in good faith is immune from liability for comments about the former employee’s job performance. The immunity shall not apply when the reference information supplied was knowingly false or deliberately misleading, was rendered with malicious purpose or violated any civil rights of the former employee.

See N.M. Stat. Ann. § 50-12-1 (LEXIS 2014)

Page 23: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

The Applicants are NOT the Only One’s Whose Honesty

Must be Scrutinized

Page 24: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Utilizing Social Media in Background Investigations

Most states do not have a prohibition on requesting applicant social media information and MOST that do have prohibitions that DO NOT APPLY to law enforcement.

Page 25: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Utilizing Social Media in Background Investigations

If your state has a prohibition without a law enforcement exemption OR if legislation is pending, keep in mind

(1) Publicly available content is not limited by social media privacy legislation.

(2) Furthermore, in states where only requiring the disclosure of passwords is prohibited, that prohibition does not extend to the requirement that the contents of the site be made available to the background investigator without the applicant disclosing the password.

Page 26: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

What About Applicants for Non-Sworn Positions?

Will they have access to sensitive information?

Will they be in a position to jeopardize officer safety or the effectiveness of investigations?

Will they be in a position to diminish the public trust?

If the answer is yes to any of these questions—should we have an agency Background Investigation Checklist for Non-Sworn Personnel (though possibly more limited than those for sworn personnel)?

Page 27: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Defending the Decision Not to Hire due to Findings in the Background

Page 28: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Defending Decisions Not to Hire based on the Background

InvestigationStandard form letter indicating decision not to hire.

Spreadsheet with all necessary information/ “paper trail” versusFormal internal summary of decision not-to-hire Retain it

If applicant resigns the process leave it at that in lieu of extreme circumstances (criminal, etc.)

Page 29: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Pittsburgh defends effort to hire minorities as

police officers

April 30, 2013 3:14 pm

By Rich Lord and Moriah Balingit / Pittsburgh Post-Gazette

Pittsburgh officials defended their efforts to improve police bureau diversity Tuesday, assailing

the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of

minorities had improved, even if hiring had not.

Last year the American Civil Liberties Union sued the city on behalf of five black men, seeking

to represent a class of around 300 other failed applicants, claiming that the police hiring process

favors relatives and friends of officers to the near-exclusion of minorities. Around 4 percent of

police hires since 2001 have been African-American, according to the lawsuit.

Assistant city solicitor Wendy Kobee's motion to dismiss said the five named plaintiffs have

"extremely weak individual claims" and were "inadequate to represent the proposed class."

Quoting documents from city files, Ms. Kobee wrote that plaintiff Mike J. Sharp suffered from

his "admission to a long history of illicit drug use and dealing -- 'between 1996 and 2004 he

smoked marijuana between 800 and 1,000 times and assisted in arranging drug deals,' " which

"rendered him less desirable" as a recruit.

ACLU Pennsylvania legal director Witold Walczak called the motion "a smear devoid of

reality." He said any drug use by Mr. Sharp -- now an officer with a different department --

"stopped a decade ago."

"They've turned youthful drug experimentation, which many young people these days have

[done] ... and expanded that into what you see in their motion."

Ms. Kobee's motion indicated problems with the backgrounds of other plaintiffs, too.

"We have an obligation to vigorously defend our client, the city," solicitor Dan Regan said. That

compelled the filing of the motion with information on the plaintiffs' backgrounds, he said.

Mr. Walczak said the city hired other candidates who admitted stealing from previous employers

and who, according to lie detector tests, seemed to be untruthful when denying recent drug use.

He said the city's motion ducks its near-total failure to hire minorities.

Page 30: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Thank You!Matthew P. Dolan

Attorney

Public Agency Training Council

800-365-0119

[email protected]

Page 31: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

Upcoming In-Class Training

Recruiting, Hiring &

Background Investigations

Boise, ID 1/26/2015—1/27/2015

Greenville, SC 2/17/2015—2/19/2015

Las Vegas, NV 2/26/2015—2/27/2015

Denver, CO 3/2/2015—3/3/2015

New Braunfels, TX 3/24/2015—3/26/2015

http://www.patc.com/training/schedule.php

Page 32: Background Investigations Checklistpatc.com/online/a/Portals/995/995H.pdf · the backgrounds of plaintiffs in a federal lawsuit, while an audit suggested that recruiting of minorities

DID YOU KNOW? PATC offers consulting services to agencies facing personnel

challenges. These services include an investigation of current

personnel policies in order to make Findings and Recommendations

and create agency-specific policies to fit your agency’s needs. Some

of these services include:

--Strategic Planning for Diversity in Recruiting and Hiring

--Terminations and Separation Agreements

--Recruiting, Hiring and Background Investigations

--Claims of Discrimination, Retaliation and Harassment

--Performance Evaluation Policies

Contact:

Matt Dolan

[email protected]

1-800-365-0119