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RISK FACTORS FOR THE SAUDI CONSUMER CENTRAL BANKS ? Credit Card Survey sheds light on Saudi Arabia’s evolving online & mobile banking risks FINANCIAL INSTITUTIONS Financial services are the most lucrative target for cyber criminals. A financially motivated attack is reported every 14 seconds in the GCC countries alone, according to the Saudi Arabian Monetary Agency. Regulators have launched new coordinated efforts in the battle against cyber criminals targeting critical assets in the Kingdom of Saudi Arabia. Booz Allen Hamilton believes these kinds of joint efforts, driven by new regulatory policies, are essential to raise awareness and make users more vigilant about security. A survey of 350 people in Riyadh, Jeddah and Dammam identified potential vulnerabilities and some ways to protect financial services from hackers. Booz Allen Hamilton works with institutions and governments throughout the Middle East to help identify and neutralize the growing cyber threat. www.boozallen.com/international Collaborative Action. Regulators, banks, employees and customers all have a role to play in forming the first line of defense against the sophisticated cyber criminal. Enterprise Risk Management and robust controls are needed along with greater cyber awareness and vigilance across all participants and channels in the Kingdom of Saudi Arabia. THREAT ACTORS How to embrace the evolving security realities? Insider State Actors Affinity Groups Hacktivist Criminals ACCESS #OOOOO People Practices Technology Online Banking Mobile Banking Phone Banking Core Banking Encountered Cyber Crime in Past 12 Months 30% ! Backup Data Frequently 12% Have Installed Anti-Virus Software 45% PC Malware ONLINE RISK: Unsecure Access SMART PHONE RISK: Lost Device TABLET/LAPTOP RISK: Shared Account Info TELEPHONE RISK: Lack PC Hygiene Understanding SURVEYED SURVEYED SURVEYED SURVEYED SURVEYED SURVEYED SURVEYED SURVEYED SURVEYED SURVEYED SURVEYED SURVEYED SURVEYED SURVEYED 40% Use Internet Daily 70% More Women Use PCs than Men 60% Seriously Concerned with Malware on PCs 35% Use Smart Phones to Access Use Public Network, for Access 83% 47% Use for Online Banking 64% Use for Social Media & Email 90% More Concerned with Loss of Private Data 65% Misuse of Personal Data 25% Prefer two Factor Authentication 80% Password Theft 6% SAUDI CONSUMER CONCERNS & INSIGHTS

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RISK FACTORS FOR THE SAUDI CONSUMER

CENTRAL BANKS

? Credit Card

Survey sheds light onSaudi Arabia’s evolving online& mobile banking risks

FINANCIAL INSTITUTIONS

Financial services are the most lucrative target for cyber criminals.A financially motivated attack is reported every 14 seconds in the GCC countries alone, according to the Saudi Arabian Monetary Agency.

Regulators have launched new coordinated efforts in the battle against cyber criminals targeting critical assets in the Kingdom of Saudi Arabia. Booz Allen Hamilton believes these kinds of joint efforts, driven by new regulatory policies, are essential to raise awareness and make users more vigilant about security.

A survey of 350 people in Riyadh, Jeddah and Dammam identified potential vulnerabilities and some ways to protect financial services from hackers.

Booz Allen Hamilton works with institutions and governments throughout the Middle East to help identify and neutralize the growing cyber threat.

www.boozallen.com/international

Collaborative Action. Regulators, banks, employees and customers all have a role to play in forming the first line of defense against the sophisticated cyber criminal. Enterprise Risk Management and robust controls are needed along with greater cyber awareness and vigilance across all participants and channels in the Kingdom of Saudi Arabia.

THREAT ACTORS

How to embracethe evolving security realities?

Insider State ActorsAffinity GroupsHacktivistCriminals

ACCESS#OOOOO

People Practices Technology

OnlineBanking

MobileBanking

PhoneBanking

Core Banking

EncounteredCyber Crime in

Past 12 Months

30% !

Backup DataFrequently

12%

Have InstalledAnti-Virus Software

45%

PC MalwareONLINE RISK:

Unsecure AccessSMART PHONE RISK:

Lost Device TABLET/LAPTOP RISK:

Shared Account InfoTELEPHONE RISK:

Lack PC Hygiene UnderstandingSURVEYED

SURVEYED

SURVEYED

SURVEYED

SURVEYED

SURVEYED

SURVEYED

SURVEYED

SURVEYED

SURVEYED

SURVEYED

SURVEYED

SURVEYED

SURVEYED

40%

Use Internet Daily70%

More Women Use PCs than Men

60%

Seriously Concerned with Malware on PCs

35%

Use Smart Phones to Access

Use Public Network, for Access

83%

47%

Use for Online Banking

64%

Use for Social Media & Email

90%

More Concerned with Loss of Private Data

65%

Misuse of Personal Data

25%

Prefer two Factor Authentication

80%

Password Theft6%

SAUD

I CON

SUM

ER

CON

CERN

S &

INSI

GH

TS