Balancing Human Capital with Smart Facility Management BY Ahmad Sharainon MD Shaarani Managing Director Microcorp Sdn Bhd
Balancing Human Capital with Smart Facility Managementjpak.jkr.gov.my/document/files/Dokumen/Seminar... · Balancing Human Capital with Smart Facility Management BY Ahmad Sharainon
Ahmad Sharainon MD ShaaraniManaging DirectorMicrocorp Sdn Bhd
Presenter
Presentation Notes
Abstract “The Internet of Things (IoT) is transforming facilities management. It’s a digital revolution facilitating some of the industry’s hottest trends.” British Institute of FM “The global network of physical objects embedded with electronics, software and sensors; and the ability to transfer data over a network without requiring human-to-human or human-to-computer interaction” Fundamentally, smart facility management is a technology strategy (and technology) that should be focused on helping clients deliver real business outcomes. Too often, smart facility mangement is approached from a developer- centric (or worse still, hobbyist) viewpoint; whereas real value can only truly be derived by including business leaders in the discussions: they are interested in understanding how smart facility management can transform their business by: - Managing: How can it help me manage my assets more effectively, become more operationally efficient, reduce my costs, and/or increase my throughput? - Monetizing: How can its help me generate additional revenues from the assets that are already in my business, or help me uncover new product opportunities? - Extending: How can it help me transform my business into a services business – one where I can develop meaningful product-oriented and customer-oriented relationships, increase my customers’ loyalty, and generate additional service-related revenues? The majority of FM contracts are typically underpinned by the delivery of manually intensive, low margin tasks, with little scope for competitive differentiation in what is an increasingly crowded marketplace. Automation systems helps improve the picture somewhat, but tend to be very expensive, bespoke/difficult to integrate, traditionally only monitor core systems (HVAC/Lighting/Metering), and offer in-flight control rather than long-term analysis. More effective facility management Operational efficiencies from better building usage Environmental efficiencies including less consumption of energy Procurement efficiencies ultimately leading to greater return on investment. Compliance adherence – fully auditable evidence-based data sets Improved customer opinion through instant rectification Providing a bespoke service to clients based on actual building usage not planned preventative measures Collecting data for Business Improvement projects that can guide estimating for future bids Demonstrate innovation and thought leadership to clients In the best case scenario the increasing awareness can lead to a change on their behavior, or in their acting towards the local government by demanding that the city authorities do something. Additionally , there is a potentiol for using this newly-created feedback mechanism to help sustain its positive effects How ever in making the system works there are many challenges and open quiestion still needing to be address A support system ;development of a suport system The inplementation :development of the lansdmark-selection and solving the technical issue The environement: environment costd
Humans don’t evolve at the same speed as technology
Security Services Cleaning
Services
Support Services
Property ServicesCatering
Services
• Daily Cleaning• Periodical Cleaning• Segment Cleaning• Special Cleaning
• Physical Security• Surveillance• Technical
Installation• Emergency
Management
• Front & Back Office• Welfare Facilities• Labour Supply
integrating solutions into the existing ecosystem of the entire chain in the facilities management ecosystem. Integrating place ,people procesess and technology we can archiving smart facilities is not all about changing the system, but it is for the full realization of every Science, Technology and Engineering goals to enable Inclusive Growth. Where it brings flexibility, effective innovation and Sustainable Development in the industry
Catalyst of Smart facilities Management
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Presentation Notes
Smart Cities Smart building Digital workplace Digital culture Digital workforce IOT Real-time data Paperless with wireless technology completely mobile
Outcome to Human Capital
Enable organizations of all types to increase the efficiency and effectiveness of their operations and management practices.
Reduced travel time and related cost
Reduced carbon footprint
Increased opportunity for cross-fertilization of ideas with people from other organizations; more business opportunities
Increased socialization (isolation may occur when working from home)
Increased opportunity for informal learning
Increased opportunity for interactions enabled by meeting facilities and SWC cafes
Increased access to ICT such as telepresence, video conferencing, presentation tools, and video recordings, as well as faster broadband speeds
Challenges
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Presentation Notes
In addition to creating opportunities, it presents challenges for both those organizations exploiting its commercial potential and those organizations leveraging the new technologies. ��1. leadership 2. Staffing 3. Ethics and regulations 4. Interoperability and cybersecurity
Balancing Measure
Self disciplineNew cultureTime managementSecurityDigital etiquetteIncrease burn out rate