Bank Robbery Prevention Original

8/6/2019 Bank Robbery Prevention Original

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ROBBERYROBBERY

PREVENTION ANDPREVENTION ANDAWARENESSAWARENESS

TRAININGTRAINING

Palm Beach County SheriffPalm Beach County Sheriff

Sheriff Ric BradshawSheriff Ric Bradshaw


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Robbery prevention and awareness trainingRobbery prevention and awareness training

This program is a complete and detailed look atThis program is a complete and detailed look atthethe Crime of RobberyCrime of Robbery and how it effects yourand how it effects yourbusiness. It is divided into (5) areas of training;business. It is divided into (5) areas of training;

1.1. What is a Robbery?What is a Robbery?

2.2. Characteristics of RobberyCharacteristics of Robbery

3.3. What to do During a RobberyWhat to do During a Robbery

4.4. What to do After a RobberyWhat to do After a Robbery5.5. Robbery Prevention Techniques and objectivesRobbery Prevention Techniques and objectives


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What is a ROBBERYWhat is a ROBBERY

Florida State Statute 812.13Florida State Statute 812.13

ROBBERYROBBERY means the taking of money or othermeans the taking of money or other

property which may be the subject of larcenyproperty which may be the subject of larcenyfrom the person or custody of another, withfrom the person or custody of another, withintent to either permanently or temporarilyintent to either permanently or temporarilydeprive the person or the owner of the money ordeprive the person or the owner of the money or

other property, when in the course of the takingother property, when in the course of the takingthere is the use of force, violence, assault, orthere is the use of force, violence, assault, orputting in fear.putting in fear.


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Characteristics of RobberyCharacteristics of Robbery

Robbery is the #1 source of violence from strangersRobbery is the #1 source of violence from strangers

Robbery is increasing faster than any other crimeRobbery is increasing faster than any other crime Weapons most likely to be used in Robbery to yourWeapons most likely to be used in Robbery to your

businessbusiness

SURPRISE AND CONFRONTATIONSURPRISE AND CONFRONTATION 2 key elements2 key elements

Robbery must be executedRobbery must be executed RAPIDLY!RAPIDLY! Robbery is a planned crimeRobbery is a planned crime

50% involves more than one ROBBER50% involves more than one ROBBER


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Characteristics of RobberyCharacteristics of Robbery

SocioSocio--economics status of Businesseconomics status of BusinessNeighborhoodNeighborhood is nota factor!is nota factor!

Attractiveness of business to ROBBERSAttractiveness of business to ROBBERScan be measuredcan be measured

More attractive the business = moreMore attractive the business = morefrequently Robbedfrequently Robbed

The DOLLARS lost from Robbery does notThe DOLLARS lost from Robbery does nothurt the businessEmployees, customershurt the businessEmployees, customersand business status are hurtand business status are hurt


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Characteristics of Robbery:Characteristics of Robbery:

Why are you likely to be RobbedWhy are you likely to be RobbedBusiness appears an easy target!Business appears an easy target!

Cash on handCash on hand

Victim (clerk/teller/salesperson) ALONEVictim (clerk/teller/salesperson) ALONE

Good GetGood Get--AA--Way PotentialWay Potential

Poor lighting after DarkPoor lighting after Dark

Street View ObscuredStreet View Obscured

Business isolated from public/neighborsBusiness isolated from public/neighbors


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Characteristics of a ROBBERCharacteristics of a ROBBER

Robbers are usually MaleRobbers are usually Male

Majority are under 25 years of ageMajority are under 25 years of age

60% Black 39% White60% Black 39% White

Repeat offenders or record of violenceRepeat offenders or record of violence

Will ROB for small amount and repeat offense toWill ROB for small amount and repeat offense toaccumulate a larger amountaccumulate a larger amount

Most business ROBBERS are strangers to theirMost business ROBBERS are strangers to theirvictimvictim

Use threat of force and violence to neutralizeUse threat of force and violence to neutralizeresistance of victimresistance of victim


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What to do During a RobberyWhat to do During a Robbery

TAKE NO ACTION TO JEOPARDIZETAKE NO ACTION TO JEOPARDIZE

YOUR SAFETYYOUR SAFETY

#1 GOALIS TO GETTHE ROBBER OUT#1 GOALIS TO GETTHE ROBBER OUT

AS SOON AS POSSIBLE AND SURVIVEAS SOON AS POSSIBLE AND SURVIVE

THE ROBBERY WITH NO INJURYTHE ROBBERY WITH NO INJURY


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Cooperate with the RobberCooperate with the Robber

Give them exactly what they wantGive them exactly what they want

WEAPONS or implied weapons should beWEAPONS or implied weapons should betreated as REAL and LOADEDtreated as REAL and LOADED

Do Not make loud noises or sudden movesDo Not make loud noises or sudden moves

Give bait/decoy money, even if told not to!Give bait/decoy money, even if told not to!

Try to alert other employees, useTry to alert other employees, use Code WordsCode Words

ACTIVATE ALARM A.S.A.P., but safely!ACTIVATE ALARM A.S.A.P., but safely!


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What to do During a Robbery:What to do During a Robbery:

Carefully observe theCarefully observe the

ROBBER, make eyeROBBER, make eye

contact and mental notescontact and mental notes

on appearanceon appearance

Install and use heightInstall and use height

markersmarkers

Look for accomplicesLook for accomplices


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Observe and IdentifyObserve and Identify

WeaponWeapon

RememberRemember considerconsider

all weapons real andall weapons real andloaded!loaded!

Make mental notes ofMake mental notes of

weaponweapon-- TYPE,SIZETYPE,SIZEand COLORand COLOR


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Observe and Identify Vehicle and Direction ofObserve and Identify Vehicle and Direction ofTravelTravel

ColorColor

MakeMake

ModelModel

Old or NewOld or New

License Plate (State, Color, Number)License Plate (State, Color, Number)Unusual Characteristics or Body DamageUnusual Characteristics or Body Damage

Direction of TravelDirection of Travel


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What to do After the RobberyWhat to do After the Robbery

IMMEDIATELY CALLTHE POLICEIMMEDIATELY CALLTHE POLICE

911911


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What to do After a RobberyWhat to do After a Robbery

DO NOT CALL:DO NOT CALL: YOUR MANAGER / STORE OWNER / STORE SECURITYYOUR MANAGER / STORE OWNER / STORE SECURITY

YOUR FAMILYYOUR FAMILY

NONNON--EMERGENCY OR ADMINISTRATION LINEEMERGENCY OR ADMINISTRATION LINE

LOCAL OFFICE, POLICE HEADQUARTERS OR SUBSTATIONLOCAL OFFICE, POLICE HEADQUARTERS OR SUBSTATION

CRIME PREVENTION SECTION OR OFFICERCRIME PREVENTION SECTION OR OFFICER

YOUR ALARM COMPANYYOUR ALARM COMPANY

UNTIL YOU NOTIFY LAW ENFORCEMENT VIAUNTIL YOU NOTIFY LAW ENFORCEMENT VIA99--11--1, AND THE OPERATOR HAS GIVEN YOU1, AND THE OPERATOR HAS GIVEN YOU

PERMISSION TO HANG UP THE PHONEPERMISSION TO HANG UP THE PHONE


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What to tell the 9What to tell the 9--11--1 operator1 operator

We have just been RobbedWe have just been Robbed

A Robbery has just occurred to our businessA Robbery has just occurred to our business

Identify YourselfIdentify Yourself

Stay on the PhoneStay on the PhoneAnswer Questions about the RobberyAnswer Questions about the Robbery

Descriptions of RobbersDescriptions of Robbers

WeaponsWeapons

InjuriesInjuries

How long agoHow long ago

VehiclesVehicles

Direction of travelDirection of travel


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What to do After a Robbery:What to do After a Robbery:

Protect to Crime SceneProtect to Crime SceneLock all the doorsLock all the doors

Calmly tell customers a Robbery has justCalmly tell customers a Robbery has just

occurredoccurred

Stop all business transactionsStop all business transactions

Ask all witnesses to stay until Police arriveAsk all witnesses to stay until Police arrive

DO NOT touch anything in the Robbery areaDO NOT touch anything in the Robbery area

Curious people can destroy EVIDENCECurious people can destroy EVIDENCE

Do Not allow customers, friends, media intoDo Not allow customers, friends, media into

business until Law Enforcement arrivesbusiness until Law Enforcement arrives


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What to do After the Robbery:What to do After the Robbery:

Record ObservationsRecord Observations

Use SUSPECTID CHARTUse SUSPECTID CHART

Do Notcompare observations withDo Notcompare observations with

other witnessesother witnesses

Write down exactly what you rememberWrite down exactly what you remember


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Robbery Prevention TechniquesRobbery Prevention Techniques

Be Alertto Suspicious CustomersBe Alertto Suspicious Customers

Robbers usuallyRobbers usually casecase their targettheir target

Loitering in store or parking lotLoitering in store or parking lot

Early shoppers? Tries to keep you later?Early shoppers? Tries to keep you later?

Acts nervous orActs nervous or just not rightjust not right

Same car keeps driving by, parked outside for a longSame car keeps driving by, parked outside for a longperiodperiod

Write down a description of suspicious persons orWrite down a description of suspicious persons or

vehiclesvehicles Make sure camera system is workingMake sure camera system is working

Call Law EnforcementCall Law Enforcement


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Robbery Prevention Techniques:Robbery Prevention Techniques:

Fight Crime with Visibility and LightsFight Crime with Visibility and Lights

NEVER block the view into your businessNEVER block the view into your business

Cashier area should be easily seen from outsideCashier area should be easily seen from outside

Allow employees to see entire store, lowAllow employees to see entire store, low

displays, clear partitions, convex mirrorsdisplays, clear partitions, convex mirrors

Keep all entrances, exits and parking areas wellKeep all entrances, exits and parking areas well

litlitNEVER open or close in the DARK! Leave lightsNEVER open or close in the DARK! Leave lights

on inside and outside after closingon inside and outside after closing


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Robbery Prevention techniques:Robbery Prevention techniques:

Good Employee Hiring TechniquesGood Employee Hiring Techniques

Robbers can be past employeesRobbers can be past employees

Complete application processComplete application processPhotoPhoto--copy of Drivercopy of Drivers Licenses License-- Photo IDPhoto ID

PhotoPhoto--copy of Social Security Cardcopy of Social Security Card

Photo all employeesPhoto all employees Discourages dishonest employeesDiscourages dishonest employees

Assist law Enforcement with IDAssist law Enforcement with ID


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Opening and ClosingOpening and ClosingOpening:Opening:

use two peopleuse two people

Check surroundings for suspicious peopleCheck surroundings for suspicious people

Check parking lot for suspicious vehiclesCheck parking lot for suspicious vehicles

Check business for signs of break in, never enter,Check business for signs of break in, never enter,always call policealways call police

Use visible door, not hidden entranceUse visible door, not hidden entrance

All employees lock themselves in until the store opensAll employees lock themselves in until the store opens

NEVER OPEN EARLY FOR ANYONE!NEVER OPEN EARLY FOR ANYONE!


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Robbery Prevention techniques:Robbery Prevention techniques:

Opening and ClosingOpening and Closing

Closing:Closing:

Lock all doors at closing hourLock all doors at closing hour

Never open after hoursNever open after hours Check entire building for suspicious/hiding peopleCheck entire building for suspicious/hiding people

Pleasantly escort last customers to the door and lock itPleasantly escort last customers to the door and lock itbehind thembehind them

Use two peopleUse two people

Follow opening safety rules in reverseFollow opening safety rules in reverse If called back after closing, let someone know you areIf called back after closing, let someone know you are

going and verify all Police initiated callsgoing and verify all Police initiated calls


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Place a greeter by the front doorPlace a greeter by the front door

Enforce a policy of no hats/no sunglassesEnforce a policy of no hats/no sunglasses

Install security cameras outside of bank to coverInstall security cameras outside of bank to cover

parking lot area and back/sides of bankparking lot area and back/sides of bank Install a security camera at the front door aboutInstall a security camera at the front door about

5 1/2 to 6 feet high to catch facial shot of5 1/2 to 6 feet high to catch facial shot ofsuspect leavingsuspect leaving

Switch up procedures for bait moneySwitch up procedures for bait money

Look at possibility of installing double securityLook at possibility of installing double securitydoors at entrancedoors at entrance


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AlarmsAlarms

Different from Burglar alarmsDifferent from Burglar alarms

EMPLOYEEEMPLOYEE activatedactivated

Alerts PoliceAlerts PoliceDeterrent to Robbery when existence isDeterrent to Robbery when existence isadvertisedadvertised

Easy access to activateEasy access to activate

All employees should be trained to use allAll employees should be trained to use allsecurity systemssecurity systems

Management should be responsible forManagement should be responsible formaintenance of security systemmaintenance of security system


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Robbery Prevention BenefitsRobbery Prevention Benefits

Reduce incidents of RobberyReduce incidents of Robbery

Makes a safer place to work and shopMakes a safer place to work and shop

Enhance Public and Internal ImageEnhance Public and Internal Image

Reduce Employee TurnoverReduce Employee Turnover

Enhance Sales and ProfitsEnhance Sales and Profits

Leadership Role in Crime PreventionLeadership Role in Crime Prevention


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Thank YouThank You

Documents

Bank Robbery Prevention Original