Banking Law Final Assignment

8/2/2019 Banking Law Final Assignment

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Introduction of Banking Industry

What is Bank?

By G.W. Gilbert,

"A banker is a dealer in capital or more properly a dealer in money. Heis an intermediate party between the borrower and the lender. Heborrows from one party and lends to another."

Under Banking Companies Ordinance 1962, {S: 3(B)}

"Banker means person transacting the business of accepting for thepurpose of lending or investment, of deposits of money from thepublic, repayable on demand or otherwise and withdraw able by

cheque, draft, order or otherwise and includes any Post Office SavingsBank."

Banking is one of the most sensitive businesses all over the world.Banks play very important role in the economy of a country. Banks areguardian to the assets of the general stacks. The banking sector plays anoteworthy role in a modern world of money and economy.

Evolution of Commercial Banks inPakistan

The country started without any worthwhile banking network in 1947but witnessed exceptional growth in the first two decades. At the timeof independence, there were only two banks, which were incorporatedin undivided India and whose owners were Muslims; they opt to shifttheir Head Offices in Pakistan and with the founding of SBP, the otherbanks also came into existence and by 1973 number of banks increasedto fourteen in Pakistan.

Commercial Banking inPakistan: Commercial banking in Pakistan can be divided in three phases and

Commercial banks operating in Pakistan can be divided into fourcategories:

Nationalized Commercial Banks (NCBs), Privatized Banks,


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Private Banks Foreign Banks.

Pre-Nationalization Phase

There were only two Muslim banks in Indo Pak before partition one ofthem was Habib Bank Ltd. (establish in1941 at Bombay) and secondwas Australia Bank Ltd. (establish in 1944 at Lahore). Firstly at time of

independent Reserve Bank of India was acting as central bank for bothcountries and same currency notes were used in both countries. ButReserve Bank of India was unfair. After that some steps taken whichbuilt a strong banking industry in Pakistan these are here under:

Establishment of State Bank of Pakistan (SBP) on 1st July, 1948. Establishment of National Bank of Pakistan in November, 1949 SBP Act (1956) Banking Companies Ordinance 1962

Nationalization Phase

In 1974 all Pakistani banks were nationalized through NationalizationAct 1974. Under this law all Pakistani banks became a public property.All small banks were merged in bigger banks to create 5 majorPakistani banks Pakistani banks. These banks were to control byPakistan Banking Council. There are still controversies about this act ofgovernment as whether it contributed in success of failure of banks.

Post Nationalization Phase

In 1990 the government decided to denationalize all the nationalizedinstitutes. For this purpose, amendments were made to NationalizationAct 1974 and two nationalized banks were privatized. Along with this apermission to open banks in private sector was also granted. The rules


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regarding establishment of new banks and for incoming foreign bankswere also relaxed.

Read more:Finance Internship Report on MCB Bank Limited (Muslim Commercial Bank) - Virtual University of

Pakistanhttp://vustudents.ning.com/group/fini619internshipreportfinance/forum/topics/finance-internship-report-on-mcb-bank-limited-

muslim-commercial-b?xg_source=activity#ixzz1qenj41dx

Introduction of MCB Bank Limited

MCB is one of the top banks of Pakistan with a deposit base of Rs.368 Billion and total assets over Rs.500 Billion. Incorporated in 1947,MCB soon earned the reputation of a solid and unadventurous financialinstitution managed by emigrant executives. In 1974, MCB was

nationalized along with all other private sector banks. The Bank has acustomer base of approximately 4 million, a nationwide distributionnetwork of over 1,000 branches and over 450 ATMs in the market.

Vision Statement

To be the leading financial services provider, partnering with ourcustomers for a more prosperous and secure future.

MissionStatement

We are a team of committed professionals, providing innovative andefficient financial solutions to create and nurture long-termrelationships with our customers. In doing so, we ensure that ourshareholders can invest with confidence in us.

Values of MCB Bank

Integrity

We are the trustees of public funds and serve our community withintegrity. We believe in being the best at always doing the right thing.We deliver on our responsibilities and commitments to our customersas well as our colleagues.
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Respect

We respect our customers values, beliefs, culture and history. Wevalue the equality of gender and diversity of experience and educationthat our employees bring with them. We create an environment where

each individual is enabled to succeed. Excellence

We take personal responsibility for our role as leaders in the pursuit ofexcellence. We are a performance driven, result oriented organizationwhere merit is the only criterion for reward.

Customer Centricity

Our customers are at the heart of everything we do. We thrive on thechallenge of understanding their needs and aspirations, both realized

and unrealized. We make every effort to exceed customerexpectations through superior services and solutions.

Innovation

We encourage and reward people who challenge the status quo andthink beyond the boundaries of the conventional. Our teams worktogether for the smooth and efficient implementation of ideas andinitiatives.

Business Volume Corporate Information

MCB Bank Limited is Public Limited Company listed on Karachi,Lahore & Islamabad Stock Exchanges in Pakistan, under license numberBCD (1) 17-66 dated 8th December 1966 and its external Auditors KPMGTaseer Hadi & Co. (Chartered Accountants) total number ofshareholders - as of December31-12-2009 is 691,104,527.

Historical Overview

Formation:


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MCB (formally Muslim commercial bank limited) Bank Limitedcompleted his 64 years in the field of banking quite successfully. MCBwas formed in 1946 in Calcutta. The registered office of the banktransferred to Karachi in 1948.

Achievements:

MCB Bank Limited won Best Bank in Pakistan Euro money awards seventimes in 2000, 2001, 2003, 2004, 2005, 2006 and 2008, Best DomesticBank in Pakistan five times 2004, 2005, 2006, 2008 and 2009, Assetaward Best Domestic Bank in Pakistan 2009 and Euro money awardsBest Bank in Asia 2008.

Change of Name:

The name of bank has been changed from Muslim Commercial Bank Ltdto MCB Bank Ltd.

Shifting of Head Office:

In 2008 the head office of MCB was shifted to Lahore in a newlyconstructed building, namely MCB House, located at Jail Road, fromKarachi.



muslim-commercial-b?xg_source=activity#ixzz1qenxGoVP

Products and Services

During my stay I observer that a large verity of products andservices are offer by the MCB Bank and I will explain in detail these

services and product as functioning of commercial bank.

Main Products and Services

Deposit
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Bank accepts deposits which are maintain by the bank in differentkinds of accounts. MCB bank offers these accounts for depositing thefunds.

Current Account

MCB Bank offers a variety of current accounts to cater to the everydaytransactional needs of various customers.

Savings Account

MCB savings accounts offer attractive profit rates as well as flexibilityto transact.

Terms Deposit

MCB Term Deposits offer attractive short to mid-term investmentoptions with flexibility, convenience and security.

Loans and Advances

Banks grant loans to the spenders so MCB bank also grant different kidsof loan to different customers

Consumers Loans:

MCB bank offer loans for personal use to the individuals or group ofpeople it will be granted on the incomes of the desired individuals.

Commercial and Corporate:

MCB also offer commercial loans to the individual and group of peopleit will granted on the in three ways as under:

Hypothecation: In this case ownership and possession in names andhands of client.

Pledge: In this case ownership and possession in names and hands ofbank.


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Mortgage: In this case ownership in names of bank but possession inhand of client.

Running Finance:

It will be issue on hypo bases and personal guaranty is required for it.

Running Finance Instant:

It will be issue on pledge bases and personal guaranty is required for it.

Cash Finance:

It will also issue on pledge base pledge and personal guaranty is alsorequired for it.

Cash for Cash:

It will also issue on pledge bases but in this case pledge assets must beliquid and personal guaranty is also required for it.

Demand Finance:

It will be issue on mortgage bases and personal guaranty is alsorequired for it.

Others Products and Services

MCB Visa Credit Card

MCB offers a complete suite of Classic, Gold and Platinum Visa CreditCards focusing on providing, superior service, travel privileges &shopping pleasure.

MCB Smart Card


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MCB Smart Card is the key that enables access to convenient bankingservices.

MCB Rupee Travelers Cheque

Rupee Travelers Cheque, being the market leader, is the most widelyaccepted way to pay cash for travel-related purposes.

MCB ATMs

MCB has one of the nation's largest ATM networks with over 450 ATMsand still growing.

MCBMobileATM MCB Mobile ATM not only provides world class banking service but also

provide convenience.

MCB SMS Banking

SMS anytime to get information regarding balance, mini statementsand credit card related information once your card is linked.

MCBMobile

MCB Mobile is a quick easy and secure way to recharge mobile phones,transfer money, pay bills and do much more.

MCBCallCenter

Theres no easier way to bank than the new enhanced 24/7 MCB CallCenter, which blends innovation and convenience to provide BankingServices that go beyond expectations.

MCB Investment Services

MCB Investment Services offer distribution of mutual funds managed bythe leading fund managers of Pakistan


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MCB Advisory Services

MCB also provide financial advisory services, commercial structuringsupport and access to capital resources to help companies successfully

finance their business/project.

MCB Lockers

Lockers of different capacities are available nationwide.

MCB Banc assurance

MCB Banc assurance has created a one-stop shop for all your financialand insurance needs.

MCB Local Rupee Drawing Arrangement

Transaction Banking Department at MCB provides Local Rupee DrawingArrangement, a product for small banks and financial institutions.

MCB Home Remittance

MCB Home Remittance provides a faultless inflow of foreignremittances credited in the beneficiarys account within minutes.

MCB Quasi Equity/Hybrid Instruments

MCB places a group of debt that has some uniqueness of equity such asbeing unsecured, subordinated or with a budding equity upside.

MCB Equity Capital Raising

MCB offer capital for their clients by offering common or preferredequity to public or private investors, through initial public offers,offers for sale, rights issues and private equity placements

MCB Islamic Banking


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MCB Islamic Banking provides Reba Free and Sarah Compliance servicesto a variety of customer segments



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Functions of MCB Bank Limited

Finance system of the bank:

The financial system of MCB Bank primarily consist of two pillars whichare also may be components of other commercial banks financialsystem.

A Simple Chart of finance system is as under:

Accepting Deposits:

The main primary function is to accepting the deposits from customerit is also main source of funds for bank. There are different types ofaccounts on which deposits are accepted by bank.

These are the component of financial system which termed as severs orlender in finance system of MCB Bank:

o Householdso Partnership firmso Public/Private Companieso Financial Institutions/ Bankso Foreignero Government/ SBP

Granting Loans:

The another function is to granting loans to borrower or spender foruse it is also main source of income for the MCB Bank like othercommercial bank. There are different types of loans which granted bythe bank.
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These are also components of financial system of MCB Bank andtermed as borrower or spender:

o Householdso Partnership firmso Public/Private Companieso Financial Institutions/ Bankso Foreignero Government/public project financing

A broader approach of MCB Bank Limited financial system can alsoinclude source of funds and allocation of funds. This approach is moreprominent then above one. Here under is a chart is given:



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Sources of Funds

Depositors:

Like all commercial bank deposits are main source of MCB Bank andrecently in 2009 total amount of deposits are 363,258,355, 000 rupees.There are different types of deposits which as under:

Types of Deposits In Rupees

Fixed deposits 62,651,531, 000

Saving deposits 173,797,078, 000
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Current accounts 123,898,324, 000

Margin accounts 2,910,655, 000

Others 767, 000

Total amount 363,258,355, 000

Shareholders:

Equity is also main source of funds for MCB Bank and recently in 2009equity is rupees 6,911,045, 000.

Financial Institutions:

MCB Bank another sources of fund is financial institutions and inrecently 2009 total amount of financial institutions deposits are rupees

4,346,356, 000. Interbank transactions are also a valuable source underthe head of financial institutions.

State Bank ofPakistan:

SBP remains the source of funds for all commercial bank and MCB Bankcan also can utilizes the funds from SBP which is lender of last resortsfor all commercial bank.

Allocation of Funds

Loans:

MCB bank allocate the funds for profit generation it is also proved tobe the best items in funds allocation and recently in 2009 total markupearns through it is rupees 36,212,097, 000.

Advances:

Short-term loans are also a valuable source of incomes so MCB Bankalso allocating the funds in it. These may include:

o Cash Credito Overdrafto Discounting of billso


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Securities:

MCB Bank also makes investment in securities and in recently 2009total earning from investing in securities are rupees 13,894,162, 000.

Others:

MCB Bank also allocates his funds many other activities for generatingrevenue these may include:

o Repurchase agreemento Interbank transactionso Project Financing

Electronic Data for Decision Making

MCB Bank has good IT based information system which is used fordecision making so it enhance the overall capabilities by providinginformation timely and accurate. MCB use different MIS and KMSsoftware for communication purpose all over the Pakistan within itsbranches and with SBP Bank.

Exampleso During my stay I observe that such activities are made on the base of electronic data which are maintained by the

branches or CRCD officer.

Granting loans Blocking limits Removal of discrepancies



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Organizational Structure

Introduction

To the best of my knowledge and from different sources here understructure of Management of MCB Bank is explained below.
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Chairman

Mian Mohammad Mansha

Vice Chairman

Mr. S. M. Muneer

President / CEO

Mr. M.U.A. Usmani

Chief Financial Officer:

Mr.Salman Zafar Siddiqi

Principal Office:

MCB 15 Main Gulberg, Lahore

Registrars and Share Registration Office:

MCB 15 Main Gulberg, LahoreM/s. THK Associates (Pvt.) Limited

State Life Building No.3,

Dr. Ziauddin Ahmed Road, Karachi

Hierarchy of Management


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Here under hierarchy of MCB Bank Limited is listed in downwardintegration (from upper to lower chain of command)

Corporate Profile

Names Designations

Board of Directors

Mian Mohammad Mansha Chairman

Mr. S. M. Muneer Vice Chairman

Mr. M.U.A. Usmani CEO / President and Member

Mr. Tariq Rafi Member

Mr. Shahzad Saleem Member

Mr. Sarmad Amin Member Member

Dr. Muhammad Yaqub Member

Mian Raza Mansha Member

Dato' Mohammed Hussein Member

Mr. Aftab Ahmad Khan Member

Mr. Abdul Farid Bin Alias Member

Mian Umer Mansha Member

Mr. Muhammad Ali Zeb Member

Audit Committee

Mr. Tariq Rafi Chairman


Dato' Mohammed Hussein Member

Mr. Aftab Ahmad Khan Member

Mr. Muhammad Ali Zeb Member

Mr. Malik Abdul Waheed Member

Human Resources Committee




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Mr. Shahzad Saleemn Member

Mr. M.U.A. Usmani Member

Risk Management & Portfolio Review

Committee

Mr. Shahzad Saleem Chairman


Mr. Sarmad Amin Member



Committee on Physical Planning, IT System &Contingency Arrangements

Mr. Sarmad Amin Chairman

Mr. S. M. Muneer Member



Mr. Abdul Farid Bin Alias Member


Business Strategy & Development Committee


Mr. S. M. Muneer Member

Mr. Shahzad Saleem Member



Dato' Mohammad Hussein Member





muslim-commercial-b?xg_source=activity#ixzz1qep1YGTc
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Critical Analysis

Risk framework:

MCB Bank has good risk framework a Risk Management & PortfolioReview Committee is in place which has five members includingchairman of the committee. This committee is responsible fordeveloping risk frame work according to the guidelines of SBP.

Currently a centralized framework is apply by the MCB which is complywith the guidelines of SBP I will discuss in detail where it applied forrisk mitigation of all types of risk faced by the bank in this dynamicenvironment. Here under all types of risk which faced by the bank.

Risks faced by the bank

Systematic Risk:

In finance terms systematic risk are market risk, aggregate risk, or un-diversifiable risk, is the risk associated with aggregate market returns.This risk should not be confused with systemic risk because risk of lossfrom some shattering event that collapses the entire financial system.

Unsystematic Risk:

In Finance terms unsystematic risk are specific risk, idiosyncratic risk,residual risk, and diversifiable risk these are the company specific riskin a portfolio which is uncorrelated with aggregate market returns.Here under some of these risk are as under:

Credit Risk: MCB face credit risk it arises from dealings with individuals, corporate,

financial institutions, sovereigns etc.

Market Risk:


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o MCB face market risk which arises from changes in market rates such as Interest Rates, Foreign Exchange Ratesand Equity Prices etc.

Liquidity Risk:

MCB face also liquidity risk it terms as the ability to fund assets andmeet obligations as they become due.

Operational Risk:

MCB also face operational Risk such as loss resulting from aninadequacy or a failure ascribable to people, processes, technology orexternal events.

Compliance Risk:

MCB also face the compliance risk that is similarity between thecompany policies, rules, and charges etc with SBP guidelines.

Reputational Risk: In my opinion MCB may not facing reputational risk that is past bad

conducts by the bank and has good reorganization among the allcommercial banks which are operating in Pakistan.

Security risk:

MCB and its employees also face security risk it is a risk being occurillegal activities of individuals or group from and outside the

organization.

Security system


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Above mentioned security risk is mitigate by establishing asecurity system. In head office where I work has two components ofthe security system which are as under:

Security Guard:

In place of MCB where I spend my six weeks in training has a securitydepartment, security guards are hired for mitigating the security risk.

MCB Computerized Card:

Every one in head office has a computerized card on which his detailare printed but also it serve as security code that without it every dooris closed for you because a chip is in place in this card.

Management Information System

MCB has good information system in place which providesinformation needed to manage organizations effectively. These areregarded to be a subset of the overall internal controls procedures in abusiness, which cover the application of people, documents,technologies, and procedures used by management accountants tosolve business problems such as costing a product and service.

MCB use MIS system all over the Pakistan between his branchesmaiming SYMBOLS and naming FOCUS within CRCD. These are ORACLEbased software.


Pakistanhttp://vustudents.ning.com/group/fini619internshipreportfinance/forum/topics/finance-internship-report-on-mcb-bank-limited-muslim-commercial-b?xg_source=activity#ixzz1qep7vDlM

Employees Integrity
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Integrity of employees is significant and the most importantelement because without it the business owner cannot count onreceiving the results expected and promised. MCB has proper code ofEthics and conduct signed by all the employees acts as a guide for

them in discharging their duties and sets out the standards of goodbanking practice.

In MCB Bank high degree of good governance, transparency,culture of excellence and accountability as well as ensuring the highestlevel of professionalism. Controls and Compliance is an integralinternal function and care is taken to ensure that all activities arecarried out in accordance with prevailing regulations so that theinterests of all our stakeholders are protected.

Loaning system

Here under the procedures used by the MCB Banks for advancingloans to the customers here under:

Customer:

A customer is a person which want to obtain loan from bank he contactwith the loaning and advances officer in branch where his account isopen. A customer can be a consumer, commercial or corporate.

Branches:

MCB has large number of branches all over the Pakistan these initiallyresponse to customer and also has direct contact with the customer.

They fill the all necessary file work with the customer normally thesedocuments are obtained:

LAF (Loan Application Form) BBFS (Borrower Basic Fact Sheet) CBI (Credit Information Bureau)


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CNIC (Computerized National Identity Card) In Case of Consumer, Incomes Statement of the Consumer and

collateral documents are also obtained.

In Case of Commercial and Corporate Partnership Deed, Memorandumsof the Company, Financial Statement from approved auditor andcollateral documents are also obtained

Approving Authority:

After completing the necessary requirements branches forward thesedocuments to the approving authority. These documents are checkedby the authority and forward to the legal department.

Legal Department:

In this department legal aspect of loan is covered and activities likechecking or reviewing the legal owner of the collaterals are performed.

Credit Risk Control Division

After the legal department all the activities are performed by theCRCD and loan issuing order is made after reviewing, maintaining

documents and control after the loan. All the original documents are again reviewed by the DU.(Document

Unit)

IB Forms (Islamic Banking Forms) are prepared by the DU.(DocumentUnit)

On the bases of AOF(Approval of Finance) which is issued by theapproving authority a FAL(Facility Advising Letter) is prepared by theMU (Monitoring Unit)

Then three set of FAL and IB Forms are sent by CRCD with the help ofCSU (Customer Services Unit) to branches and original documents aresent to the CU (Custodial Unit).

These three sets are one for customer, second for branch and third forthe CRCD which is also placed in CU.


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After the signature of customer set of these document are retained bythe each party.

Loan Granted:

Finally loan granted by the bank after completing these process DAC(Disbursement Authoring Certificate) is issued by the approvingauthority and sent by the CSU to branches then branches releaseapproved amount.

Risk Mitigation Approaches

MCB Bank has good credit risk management framework and alsomitigate his risk by his RMG Risk Management Group. Risk mitigation isstart when a customer contacts any branch but MCB developcentralized risk mitigation approach. Here under the introductions ofRMG.

Risk Management Group (RMG)

The main purpose of RMG is to actually manage the companys risk.Risk management is a structured approach to managing uncertaintythrough,risk assessment, developingstrategiesto manage it, andmitigation of risk using managerial resources.

The RMG GROUP consists of four divisions that work under it.These are as follows:

Credit Review Division Credit Risk Management Division Credit Management Division Credit Risk Control Division
http://en.wikipedia.org/wiki/Risk_assessmenthttp://en.wikipedia.org/wiki/Risk_assessmenthttp://en.wikipedia.org/wiki/Risk_assessmenthttp://en.wikipedia.org/wiki/Strategyhttp://en.wikipedia.org/wiki/Strategyhttp://en.wikipedia.org/wiki/Strategyhttp://en.wikipedia.org/wiki/Strategyhttp://en.wikipedia.org/wiki/Risk_assessment


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I would be briefly discussing each of them one by one. Howevermy part of internship will be all about the Credit Risk Control Divisionwhich I would be discussing in details.

Credit Review Division (CRD)

The purpose of this department is to review the credit proposalsaccompanied with audited financials of both corporate and commercialclients evaluated by the business units. The major tasks of the CRDinclude:

o Financial statement analysis including profit and loss analysis, financial statement analysis and Balance sheetanalysis

o Credit risk rating of the cliento Drafting of various convinance ( conditions of loans) within approval of finance considering the macroeconomic

situations and risk level of client

o Finally issuing the approval finance

Credit Risk Management Division (CRMD)

The basic purpose of CRMD is to ensure policy making regarding creditrisk within the risk management, issuance of circulars on time to timeas well on need basis. They are responsible to draft policies, manuals,salvage lists and various risks frameworks required for theimplementation of Basel II parameters

Credit Management Division (CMD)

It is basically responsible to report data to SBP. They are responsible torun various data modules for checking and implementing functions ofunique obligor. They are responsible for the integration of various MISmanagement function systems working simultaneously within thevarious divisions and groups of the bank. They had also developedcredit risk management information system in order to enhance the


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regulatory requirements of central banks as well as developing thereports required for the analysis by the senior management and BODs.

Credit Risk Control Division (CRCD)

A Sub-division of Credit Risk Management Group with a function ofmitigating risks associated with credit facilities granted to customers



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Plan of internship program

I have completed my 6 week Internship program in 4th floor ofMCB House CRCD (MCB 15 Main Gulberg, Lahore). A Sub-division ofCredit Risk Management Group with a function of mitigating risksassociated with credit facilities granted to customers

Vision of Credit Risk Control Division

High Quality Support Exercise independent control of Post Approval activities Maximize automation & minimize human errors Centralized approach

Hierarchy of CRCD

The CRC has 5 major internal units which are the following:o Take over unit (TU)o Customer service unit (CSU)o Documentation unit (DU)o Monitoring unit (MU)o Custodial unit (CU)

About Internship Program
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26/30

In this unit I spend only one week from 29-11-10 to 05-12-10 andworking done by me in this unit is as under:

Placement of documents in folders Record maintenance in Safe Custody Register (SCR) Stamping of blank IB forms Payment & record keeping of IB forms Maintain & Keep files of insurance policies and stock reports Record and place securities marked with lien Record and place valuation search & credit reports Release of securities after fulfilling all formalities Handling vault keys Maintenance of records regarding stocks of computers, printers &

scanners

Folder purchase / Issuance record

Documentation unit (DU)

In this unit I spend my last one week of internship from 06-12-10

to 13-12-10 and these activities are performed by me are as under:

Review of property as well as security documents of all branches attheir initial take-over

Initial check of Customers Application, BBFS & CIB before approval Correspondence with Legal Affairs Division for their opinion and

comments on all security documents

Review of A/c & issuance of DAC in collaboration with MU



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SWOT Analysis

For a better strategic management, organizations need to go forscanning the internal as well as the external sources on which theoverall business lies. The first and the foremost concern of the

organization are to see its internal capabilities and the things whichcan be the problem in achieving their targets, goals and aims. Iconduct the SWOT analysis of the MCB Bank and my findings are hereunder explained.

Strengths

Safe and secure investments venture Innovative and new technology adapter Employee Satisfaction Well Equipped and fully secure environment Modernized banking (online + Internet) Complete supervision at every level Business continuity management and implementation of advance model

under Basel II

Weaknesses Weak organizational culture (need a paradigm shift to improve

organizational structure)

HR Policies (appraisal, compensation, career planning) Networking problems regarding ATM Weak MIS interconnectivity among the Division No mobile ATM services in rural areas

Opportunities

Information Technology (MIS) Establishing more Foreign Branches Local Setup should be expanded.


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Internet Banking Some more innovative products and services should be introduced. Centralization

Threats

Downsizing is potential threat for MCB employees and they are losingtheir confidence towards bank performance

Fierce competition Changing environment of banking

Instable Govt., economical and political conditions are a great threat. Entrance of international banks Latest MIS is available in market whereas MCB is capitalizing in symbols



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Conclusion

The work within each unit is not divided properly when anemployee is absent another employee (who is already over burdenedby own job) is given absentees whole work instead of dividing itamong employees.

Accommodate management is required.

Internees are not considered part of the organization so are notallotted as such assignments.

Theres no proper arrangement for guidance of internees.
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Working hours are quite long; mostly employees have to sit evenafter the office hours to complete their work. (E.g. branches suddenlyoverburden them for there clearances and they have to manage it)

Inefficiency of IT department (At times system software is not inworking order which causes delay in work, and IT is not efficient tohelp)

Rotation on duties without proper training

No refresher courses

No merit of selection of employees as well as no specific jobdescription and job specification



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Recommendations

Following are my suggestion to improve the efficiency for thedevelopment of the economy

Work load should be equally divided among the employees

Accommodation should be properly managed.

Internees should also be considered part of the organization, andshould be given some practical work as well in order to give them amore detailed knowledge regarding work.
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To maintain the confidence of employees, management shouldtake necessary measures to increase the pay scale of employees, suchas providing more facilities and bonuses.

IT department should be made efficient. Computer softwareshould be well maintained and monitored in order to prevent delays inwork. Software problems should be managed.

Refresher courses must be conducted in order to train theemployees.

Recruitments should be strictly on merit basis and induction

should be after proper and extensive training.

Proper attention should be paid to upgrade customer servicesespecially in rural areas.

Bank should adopt the global organizational banking structure tomeet the international standards of banking sector.



muslim-commercial-b?xg_source=activity#ixzz1qepmeUW7
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Banking Law Final Assignment