Bank's Response Pre-bid queries RFP OFSA v8 FINAL · 2014. 6. 21. · OFSA/A implementation for one of the three modules (ALM, FTP & Profitability Management), while other modules

S.No.RFP Page

& SectionOriginal RFP Clause Query / Suggestion of Bidder Bank's Response

1 8 / 1.3 b. b) The "Bidder" as used in this

RFP shall mean the one who has

submitted a duly signed and valid

Bid, in all respects. All certificates

received hereby shall be

furnished and signed by the

person so authorized and any

other documents (including any

clarifications sought and

subsequent correspondences)

received hereby shall be signed

by the person so authorized

Do we have to submit a Power of

Attorney for the person signing

the Bid?

Pls refer Annex-13, Pt. No. 6

on pg.84

Request the bank to consider

global experience for eligibility

We understand that given the

nature of the requirement,

experience in delivering similar

solutions in Banking or Financial

Services Sector, also should be

considered. This engagement

would require deep domain

experience alongwith the

required tool experience, hence

the domain understanding

through implementation of

similar solutions should be

considered.We request the bank

to kindly modify this clause

as:"The applicant bidder should

have experience in one or more

OFSA or similar solutions'

implementation / under

implementation in any Bank

comprising of installation,

configuration, migration and

customization."

BANK'S RESPONSE ON QUERIES RECEIVED FROM PROSPECTIVE BIDDERS ON THE RFP

IMPLEMENTATION OF OFSA

RFP Issued on 13/05/2014

The applicant bidder should have

experience in one or more OFSA

implementation / under

implementation in any Bank in

India comprising of installation,


customization.

2 9 / 1.4 No change in the RFP


experience in one or more

OFSA/A implementation for one

of the three modules (ALM, FTP &

Profitability Management), while

other modules can be under




customization

With IDBI Bank seeking upgrade

of existing OFSA to new OFSAA, it

may be better to engage an SI

who has implementation

experience with at least one

module of old OFSA and one

module of new OFSAA in any

bank in India. Otherwise, we

request the bank to pl relax as

'Implementation/under

implementation in any bank

(without restriction on no. of

branches) which has operation in

India'


experience in one or more

OFSA/A implementation for one

of the three modules (ALM, FTP &

Profitability Management), while

other modules can be under




customization

3 12 / 1.9 The prices and rates in the

commercial proposal should be

expressed in Indian National

Rupees

only and will be deemed to be

exclusive of all taxes and any

other incidental costs, however,

service tax and octroi, will paid at

actual on submission of original

receipt.

It is requested to change as

below:

The prices and rates in the

commercial proposal should be

expressed in Indian National

Rupees

only and will be deemed to be

exclusive of all taxes and any

other incidental costs, however,

service tax and octroi, all Indirect

and transaction taxes will paid at

actual on submission of original

receipt.

No change in the RFP

As we understand the objective

of the bank is to migrate to a new

version of OFSAA 6.x. In this

respect are you planning for a

version upgrade or a re-

implementation (since data

migration is considered in the

activity scope)?

Pl. refer Scope of work as

defined in the RFP

What is the current version of

OFSAA Infrastructure on which

ALM, FTP and PM are installed?

AIX Unix 5.3

5 16 / 3.1.1 Oracle RDBMS 10g Does IDBI Bank have 11g

database licenses

YES

6 16 / 3.1.3 c.Support of new modules for

Basel III liquidity risk

management compliance and

ready-to-use ALM

analytics/dashboards

Is the bank interested in

procuring OFSAA ALMBI Module ?

Bank may choose procuring

LRM which includes this as a

pre-requesite. Please refer to

corrigendum (Annexure-2:

Commercial bid Form)

published on Bank's web-

site.

7 16 / 3.1.3 f.Oracle Pricing Manager

supports integration with Oracle

Risk software for capital

required.

Provide details of relevant Risk

softwares used in the bank

Integration with Risk

Software is not in the scope

8 16 / 3.1.3 h.OWB Is the bank intending to continue

with OWB ?

YES

9 16 / 3.1.3 h. Oracle Financial Services

Analytical Applications

Infrastructure (AAI) 6.x

Version is 7.x It is a typographic error it

should be read as Version 7.x

4 16 / 3.1 NA

Oracle Financial Services

Advanced Analytical Application

infrastructure 7.x which is needed







site.

Oracle Liquidity Risk

Management ? Is LRM part of

scope ?


LRM. Please refer to




site.

Oracle Pricing Management

Capital Charge Component ?

Not in scope

Is the the bidder required to

configure features available in

the new version based on

relevance and requirements of

the bank.

Also as far as possible,

customizations developed in the

older implementation should be

replaced with features available

in the new version. Should the

Bank require the bidder to refer

to new features / enhancements

as explained in release notes of

each version.

Pl. refer Pt.No.3.2.4.2 on Pg

19.

11 16 / 3.1.3 c. Support of new modules for



ready-to-use

g. Bank wants to upgrade and

make functional enhancements

in the implemented framework

to include new standard

functionality instead of

customizations adopted before.

Bank also requires automating

the calculation of LCR and NSFR

and other liquidity ratios to meet

the regulatory guidelines on the

same. ALM analytics/dashboards.

10 16 / 3.1.3 List does not include

Is the the bidder required to

configure features available in

the new version based on

relevance and requirements of

the bank.

Also as far as possible,

customizations developed in the

older implementation should be

replaced with features available

in the new version. Should the

Bank require the bidder to refer

to new features / enhancements

as explained in release notes of

each version.

In addition to this, the bank

should ensure that Solution

delivers the following out of the

Box:

- Calculation of LCR

- Calculation of NSFR

- Mapping of asset to HQLA

categories

- Rules validation

Pl. refer Pt.No.3.2.4.2 on Pg

19.





published on Bank's web-site

12 16 / 3.1.3 c. Support of new modules for



ready-to-useALM

analytics/dashboards

Has IDBI licensed ALM Analytics

since it is not listed in existing

modules under 3.1.1







site.

Has IDBI licensed OFS Capital

Charge module since it is not

listed in existing modules under

3.1.1

Out of scope

Does bank expect to implement

OFSAA risk module to achive this

functionality

No

13 16 / 3.1.3 f. Oracle Pricing Manager


Risk software for capital required

14 16 / 3.1.3 g. Bank wants to upgrade and

make functional enhancements

in the implemented framework

toinclude new standard

functionality instead of

customizations adopted before.

Bank also requiresautomating

the calculation of LCR and NSFR

and other liquidity ratios to meet

the regulatoryguidelines on the

same

Has IDBI licensed OFS Liquidity

Risk Management module since

a). it is not listed in existing

modules under 3.1.1.

b). calaculation of LCR and NSFR

thru' ALM will involve

customization since it is not a

standard functionality in ALM

c). What are the other liquidit

ratios whihc needs to be

calculated thru' customization in

ALM module?






site.

15 16 / 3.1.3 h. Few module details are

mentioned below

Liquidity risk management is

mentioned as one of the

requirements to be met out of

new OFSAA. Does bank plan to

implement LRM module of

OFSAA. Requirements in sec

3.2.3.1 indicate a full fledged LRM

module may be needed






site.

16 16 / 3 SCOPE OF WORK OFSAA EPM has changed from

version 4.x to 6.x., with the

entire technology and business

process. Point is it will not be an

upgrade, but new

implementation with data

migration and others.

It’s a Technical upgrade with

add-ons to be implemnted

17 16 / 3.1.1 Project Objective OFSAAI (Infrastructure) is not

implemented ?







site.

18 16 / 3.1.3 b. Performance tuning and

allocation traceability in

Profitability Manager Module

Please Elaborate performance

tuning

will be shared with

successful bidder

19 16 / 3.1.3 d.e.f. Revamped dashboards

………

Any new scenario, dashboard or

reports?

will be shared with

successful bidder

20 16 / 3.1.3 a. New methods of transfer

pricing, multi-currency support in

Funds Transfer Pricing module

What new Transfer Pricing

methods bank wants to use?

Please share full details of

conceptual and numerical

illustrations

The methods supported by

the New FTP module

21 16 / 3.1.3 b. Allocation traceability Bank is looking for Allocation

traceability at what levels ?

Please elaborate

cost origanation and cost

destination across

dimensions stated in the RFP

22 16 / 3.1.3 d. Economic Indicators for

sensitivity analysis, etc.

new measures’ computation viz.

yield, dirty and clean price,

convexity, average life in Asset

Liability Management module.

What is meant by new measures

of computation.

Please share the complete list of

new measures in detail

will be shared with

successful bidder

23 16 / 3.1.3 e. Revamped dashboards with

better alignment with decision

making in Oracle Financial

Services Profitability Analytics.

1) Is "Dashboard Revamp"

requires development of new

reports or to optimize existing

Reports, Please confirm

2) Please provide list of all

Dashboard reports (frequently

Used)

1) Pls be guided by the RFP.

2) will be shared with the

successful bidder

24 16 / 3.1.3 f. Oracle Pricing Manager


Risk software for capital required

1) Currently Oracle Pricing

Manager is integrated with

Oracle Risk or not ?

2) Request you to please

elaborate more on integration ?

1. No

2. pls be guided by the RFP

25 16 / 3.1.3 g. Reimplementation or Upgrade Please Clarify that whether this

RFP can be categorised as

(a) Re-Implementation or (b)

complete Upgrade

As for a Re-Implementation,

same box can be used but for

upgrade new Box needs to be

purchased, this may have impact

on the costing. Please clarify



26 16 / 3.1.3 g. Bank LRM functional

requirements

Request to please provide details

on :

1) List of ratio's other than LCR

and NSFR

2) Are LRM data points like

HQLA, Level 1, Level 2 assets etc

are already identified and

sourced to OFSAA ?

3) If (2) is No , then please specify

how bank is planning to achieve

Liqudity Risk Management

Requirements as per RBI

guidelines






site.

27 16 / 3.1.1 Oracle Financial Services

Profitability Analytics

How many dashboards are

created using Profitability

Analytics. Was there any

customized cubes created for

those dashboards.

Customization of OFFPA /

PFBI is not in the scope



Does bank has ERWIN to be used

for data modeling and merging

data models of OFSAA

Bank does not have any tool

for Data modeling and

merging



Was there any mapping created

between the Oracle Database to

ESSBASE Cubes

No

Please provide an upper limit on

how many interfaces can

potentially be incrementaly

added

This is too open a requirement

and can lead to uncapped scope

creep during execution. Request

the bank to limit this requirement

so that the bidder can estimate

appropriately.

New requirements will need to

be discussed for scope change.

Please confirm if this is

acceptable

No change in the scope other

than that mentioned in the

RFP

Can the clause be changed to

limit all systemic changes or new

requirements necessitated out

ofregulatory guidelines or other

Bank requirements to the date of

RFP / date of pre-bid meeting?


This clause is very open ended

and has high probability of

occurrence resulting in breach of

project timelines. Request bank

to have this governed under

change control process as

mutually agreed


32 17 / 3.1.5 The Bank invites bids to

implement OFSA Solution for its

domestic and one overseas

operation

Is any work expected in overseas

locations? Are we required to

travel to that overseas location ?

Activities is expected to be

caried out from Mumbai for

both Domestic and Overseas

operations

30 All Interfaces mentioned in

the RFP needs to be done.

Any other interfaces will be

handled through change

control using man-day rates

mentioned in the bid.

The Bidder should ensure that all

systemic changes or new

requirements necessitated out of

regulatory guidelines or other

Bank requirements between the

date of the RFP as well as

implementation and roll out are

made available from day one of

the solution going live.

31

17 / 3.1.6 Bank during the period of the

Contract, based on its technical

and functional requirement can

add additional third party

application and interfaces to the

OFSA Solution. Bidder has to

extend all necessary support and

assistance for addition to the

Solution with the required third

party applications and interfaces 17 / 3.1.7

OFSPA v5.x is not paired with

OFSPM 6.x, in that scenario will

the Bank consider implementing

OFSPM 5.x to generate reports

out of OFSPA 5.x?

Bidder to use the compatible

version of OFSPA with

OFSPM 6.x

Has Bank licensed both Transfer

Pricing and Capital Charge

components of OFS Pricing

Manager 6.x?

Bank has license for Transfer

Pricing. Capital Charge is out

of scope

34 17 / 3.1.5 to implement OFSA Solution for

its domestic and one overseas

operation

Overseas operations data only

will be used to generate India

specific reporting requirements

or is overseas regulatory/internal

compliance also in scope? Stated

otherwise, is only India related

requirements to be fulfilled with

data of overseas branch also or is

overseas specific

reports/calculations also need to

be developed separately?

It is only India related

requirements to be fulfilled

by including data of overseas

branch for consolidation

35 17 / 3.1.3 h. Oracle Financial Services

Analytical Applications

Infrastructure (AAI) 6.x

Oracle Financial Services Asset

Liability Management (ALM) 6.x

Oracle Financial Services Funds

Transfer Pricing(FTP) 6.x


Profitability Manager (PM) 6.x

Oracle Financial Services Pricing

Manager 6.x

Oracle Warehouse

Builder(OWB) 11.x

Oracle RDBMS 11.x

Oracle Business Intelligence

Enterprise Edition (OBIEE) 11.x


Profitability Analytics v5.x

Kindly let us know if ALM

analytics is out of scope?

Kindly let us know if vendor can

propose reconciliation

framework.

Does the Bank use OWB as ETL

tool ?







site.

Yes, OWB is being used

33 17 / 3.1.3 h. Keeping above in view, Bank

has decided to upgrade the

solution implemented to a new

versionof Oracle Financial

Services Analytical Applications

(OFSA) Version 6.x. Few module

details arementioned

below:........

36 17 / Projcet ScopeCurrent and expected Volume

details

Number of Customers

Number of Contracts / Accounts

Customer growth percentage (%)

[Year on Year]

Contracts/Accounts growth

percentage (%) [Year on Year]

How many years of data does

Bank have in production for the

OFSAA modules (in months)

How many years of data would

Bank want to retain in the

upgraded system for the OFSAA

modules (in months)

What is the hardware and

software configuration of the

current machine that hosts the

current OFSAA modules (make,

RAM, CPU, storage operating

system etc)

Please be guided by the RFP.

Will be shared to the

successful bidder

37 17 / Projcet ScopeProcessing What is the current frequency of

Batch Processing – is it daily,

fortnightly, monthly

ALM is daily and FTP is

Monthly

38 17 / Projcet ScopeReporting What are the Maximum

Concurrent Users

What are the total Number of

users accessing the reports

(Named Users)

What are the Number of users

accessing reports versus other

OFSAA application areas

will be shared with

successful bidder

39 17 / Projcet ScopeOthers What is the number of

Profitability Allocation Rules

What is the Number of Asset

Liability Management Rules

What is the Number of Transfer

Pricing Rules

What is the Number of current

and historical interest rates

What is the Number of bucket

scenarios (ALM only)

What is the Total number of

hierarchy nodes (i.e. orgs,

product)

What is the Average number of

buckets per scenario (ALM only)

What is the Average Instrument

Transactions per day

will be shared with

successful bidder

40 18 /

3.2.3.2 &

3.2.3.3

Funds Transfer Pricing & Cost

Allocations (Profitability

Management)

Are there any changes to the

policy currently implemented at

the bank ? If yes, are revised

policy documents available ?

Currently what dimensions are

implemented and profitability

measurements are done at what

level ?

Will be discussed with the

successful bidder.

Is this currently done in OFSA ? Currently not done in OFSA

Is the policy for capital allocation

already in place?

Yes

42 18 /

3.2.3.1

ALM Reports Please specify the frequency of

report generation report wise

Daily

43 18 /

3.2.3.4

Hardware Sizing Please provide sizing details of

existing HW. Please provide

current environment details

where OFSA is deployed

(example: windows or Linux

Servers)

Is there any preference for OFSAA

deployment ?


successful bidder.

41 18 /

3.2.3.3

d.Allocation of capital to line of

business, branch, product,

customer account

44 18 /

3.2.3.1

b. Liquidity Gap Analysis –

Regulatory and Management

i. Liquidity Ratios Analysis

including Basel III Liquidity Ratios

(Liquidity Coverage Ratio

and Net Stable Funding Ratio)

g. Stress Testing for interest rate

and liquidity risk – Regulatory

and Management

d. Dynamic Liquidity An

In addition to this, the bank

should ensure that Solution

delivers the following out of the

Box:

- Calculation of LCR

- Calculation of NSFR

- Mapping of asset to HQLA

categories

- Rules validation

- Definition of Business As Usual

(BAU) assumptions (Pre-payment,

rollover, runoff…)

- Definition of liquidity stress test

scenario

- Definition of liquidity pools in

case of liquidity shortfall

- Counterbalancing strategies

- Out of the box reporting for

Basel III compliance and ALM






site.

Has the Bank licsed OFS LRM

Module for Stress Testing for

liquidity risk?






site.

Pl validate that stress testing

would be handled through

scenario analysis or is a full

fledged stress testing module

required?






site.46 18 /

3.2.3.1

k. Contingency Funding Plan Has the Bank licsed OFS LRM

Module for Contingency Funding

Plan?






site.47 18 /

3.2.3.3

e. Net Income analysis across

customer, account, branch, line

of business, product,region,

entity, etc.

Does Net Income analysis include

allocation of Non Interest

expenses to Customer, account?

Currently not in place.

48 18 /

3.2.3.1

h. Forecast Income Statement

and Balance Sheet Analysis

Pl validate that full fledged

Balance Sheet Planning module of

OFSAA is expected or only ALM

cash flows to be used for dynamic

liquidity report?

Balance Sheet Planning

module not in scope.

45 18 /

3.2.3.1



and Management

49 18 /

3.2.3.2

c. Fee Income analysis across


of business, product, region,

entity

Pl validate that fee income

analysis will be a separate

exercise out of FTP module based

on data fm CBS system

pls be guided by the RFP Pg.

19 Pt. 3.2.5.2 for list of

applications and Systems.

50 18 /

3.2.3.2

d. Branch Profitability analysis Pl validate that profitability

analysis expected is post cost

allocation

Yes

51 18 / 3.2.3 System integrator responsible

for requirement gathering,

design, build and test of the

software solution (including ETL

for data transformation and

loading)

OFSAA has in built ETL tools, are

you referring to any other ETL

tools?

No

52 18 / 3.2.3 Overseas operations Which are all overseas operation

and specific countries?

Dubai

Are they Consolidated with

overseas operations ?

Balance Sheet Planning

module not in scope.

How Bank is presently doing

"Forecast Income Statement and

Balance Sheet Analysis", Please

provide details of

(a) No. of changed parameters

(b) No. of iterations needed

will be shared with

successful bidder

54 18 /

3.2.3.4

The Bidder has to provide the

hardware sizing based on

OFSS Ltd., must have given

hardware sizing, do you want us

to review or suggest a fresh ?

Pls refer Pg. No. 18., Pt.No.

3.2.3.4. The HW sizing

provided by the bidder will

be finalized by the Bank in

consultation with the OEM.

55 18 /

3.2.3.4

In case the Bank decides to opt

for Exadata….

Do you expect us to also install

and configure the "EXADATA" ?

Infrastructure part will be

taken care by the OEM. The

configuration/installation

with respect to applications

are to be taken care by the

successful bidder.

56 18 / 3.2.3.1 d. Dynamic Liquidity Analysis –


What methodology currently

bank is adopting

Please provide full details of

(a) No. of existing scenarios

(b) Calculations

(c )Existing reports.

will be shared with

successful bidder

53 18 /

3.2.3.1

h. Forecast Income Statement

and Balance Sheet Analysis

57 18 / 3.2.3.1 e. Deterministic Scenario Analysis

from earnings and economic

value perspective

How Bank is presently doing

"Deterministic Scenario Analysis",

Please provide details of

(a) No. of existing scenarios

(b) Calculations

(c )Existing reports

d) Methodologies adopted

will be shared with

successful bidder

58 18 / 3.2.3.1 f. Stochastic Scenario Analysis How Bank is presently doing

"Stochastic Scenario Analysis",

Please provide details of

(a) No. of existing scenarios used

(b) Calculations

(c )Existing reports ( If any)

d) Methodologies adopted

will be shared with

successful bidder

59 18 / 3.2.3.1 g. Stress Testing for Liquidity and

Interest Rate Risk

Please elabore more on

requirements of "Stress Testing"

(1)what parameters/Scenarios

are needed to be changed

(2) how many iterations are

required


(a) No. of existing scenarios used

(b) Calculations







site.

60 18 / 3.2.3.1 i. Liquidity Ratios Analysis


Please refer to 3.1.3 g section Bank may choose procuring





site.61 18 / 3.2.3.1 j. Exposure and average

yield/cost analysis

1) For "Exposure and average

yield/cost analysis" currently

Please mention what

methodology Bank is using

will be shared with

successful bidder

62 18 / 3.2.3.1 k. Contingency Funding Plan Please elaborate more on

requirements of "Contingency

Funding Plan"


(a) Methodology

(b) Calculations


will be shared with

successful bidder

63 18 / 3.2.3.1.1Deployment of models for

behavioral analysis for

amortization pattern of

nonmaturity products,

Prepayment/ premature

withdrawal patterns, Roll-over

pattern of Term Deposits and

devolvement pattern of Letter of

Credit/Bank Guarantee

Please share full details of Model

Deployments

1) Are such models are available

with the bank

2) Parameters will be provided to

the implementation team for

configuring the same?

3) Does the scope of work

includes model development or

validation?

will be shared with

successful bidder

64 18 / 3.2.3.2 a. Generation of funds transfer

rate (including adjustments) and

transfer charge/credit (including

adjustments) at customer

account level

Please elaborate more on

requirements of "Generation of

funds transfer rate "


(a) Type of Adjustments

(b) Calculations

will be shared with

successful bidder

65 18 / 3.2.3.3 b. From-To analysis for allocated

costs


requirements of "From To

Analysis for allocated costs"


(a) Methodology

(b) Calculations


will be shared with

successful bidder

66 18 / 3.2.3.3 c. Absorption costing and

standard costing


requirements of "Absorption

costing and standard costing"


(a) Methodology

(b) Calculations


will be shared with

successful bidder

67 18 / 3.2.3.3 d. Net Income analysis across


of business, product, region,

entity, etc.

(1) Please share full list of

dimensions and methodology for

Customer, Account allocations.

(2) Is Activity Based Costing in

scope?

(3) If yes, does the bank have a

complete list of activities and unit

cost?

(4) If no, does the scope of work

involve identifying acivities and

deriving unit cost?

(4) Does the bank currently have

a well defined allocation model

covering all dimensions?

will be shared with

successful bidder

68 18 / 3.2.3.4 In case the Bank decides to opt

for Exadata

Please clarify on "In Case of "

1) Is Bank is expecting two set of

Hardware sizing estimation

with and without Exadata.

2) How soon bank is expected to

finalize to Opt Exadata ?

The Bidder may submit the

HW sizing based on the RFP

terms(With or without

Exadata) The HW sizing will


consultation with the

OEM/Successful Bidder.

69 18 / 3.2.3.1 b. Liquidity Gap Analysis –


i. Liquidity Ratios Analysis


(Liquidity Coverage Ratio

and Net Stable Funding Ratio)



and Management

d. Dynamic Liquidity Analysis –







site.

Please share the existing

architectural landscape with the

integration points between

OFSAA and the current

applications like Finacle, Cash

management system etc.

Will be shared with the

successful bidder

70 19 / 3.2.5 Interface and Integration

Requirements

If possible, please share current

OFSA deployment diagram

Is the bank using / having DW ?

Will be shared with the

successful bidder.

Bank is not having DW.

71 19 /

3.2.4.1

The Bidder is required to

migrate, customize, test,

implement, train and rollout

theupgraded version of OFSA

application as per the

requirements of this RFP for

theperiod of the Contract for

existing and the new modules

being introduced with

theupgrade.

Does the "existing" modules here

mean current versions of 6.x

applications or OFSA 4.5.39?

Here the existing means the

4.5.x Version.

Does this involve extraction of

data (involving writing new /

rewriting existing extraction

scripts) from the given source

systems for upgrade interface

requirement?

No

If it is decided that an altogether

new implementation of OFSA

would be more effective from

time, cost and feasibility

perspective, new implementation

route may be adopted instead of

migrating existing OFSA. Pl

validate



72 19 /

3.2.5.2


upgrade interfaces between the

proposed Solution with

theapplications and systems

mentioned below (not limited

to).

73 19 /

3.2.3.4

d. Bidder will be the single point

of contact/reference to the Bank.

The Bank will enter into

agreement with the selected

Bidder only. However, the Bidder

must confirm to the Bank that

they are willing to enter into

back to back arrangement with

bidder for risk mitigation in

meeting the deliverables,

implementation and other

service commitments as per the

RFP the Bidder makes to the

Bank under the Contract to be

entered into. If requested by the

Bank, the Bidders must share a

copy of the back to back

arrangement with other

Partners/Associates/Consortium

members/OEMs with the Bank

Pl validate that bidder can engage

other vendors' (third party)

resources for specific tasks as

needed


74 19 /

3.2.3.4

Unit prices quoted by the Bidders

would be used for

additions/deletions to the

quantities at a future date during

the tenure of the Contract. The

prices quoted for

the line items would be valid and

used throughout the period of

the Contract.

As the prices quoted by the

bidder are for given scope of

work and quantities, it is

requested to have a cap of 10%

on the additions /deletion


What are list of customizations

???, Training, train the trainer,

very open ended

Size of full time project team

available from IDBI?

76 19 /

3.2.4.2

The Bidder has to implement the

solution

Does this mean consulting, BPR ? It is not Consulting or BPR

but implimentation of new

functionalities supported by

the upgarded version and

making use of these should

not be treated as

customizaion.77 19 /

3.2.5.2


upgrade interfaces between

This is limited to upgrade or new,

does the interface technology

remain the same ?

please be guided by the RFP

75 19 /

3.2.4.1

The Bidder is required to migrate will be shared with

successful bidder

78 19 /

3.2.3.4

Defination for OEM Request that the Bank treats

OEM as Oracle India Private

Limited as well Oracle Financial

Services Software Limited so that

internally all Best Resources and

References can be leveraged in

favor of IDBI Bank


79 20 /

3.2.5.5

The interface architecture should

be clearly defined. The

integration architectureshould

include the types of interfaces

supported; the standards used

and shouldcomply with Bank

architecture principles.

Is it possible to share the Bank

architecture principles for more

clarity on this requirement?

will be shared with

successful bidder

80 20 /

3.2.5.8

The Bidder will be responsible for

developing and testing the

interfaces.

Does the interfaces here involve

data extraction also?


81 20 /

3.2.5.11


setting up the test environment

for interface testing.

Has the sizing for Test

Environment been done?Are the

requisite hardware/sofwares for

Test Environments procured and

in place?

Yes

82 20 /

3.2.5.12

Bidder shall ensure that the test

cases meet all the testing

requirements of the Bank

Pl validate that bidder would only

assist the bank in developing UAT

test cases

pls be guided by the RFP

83 20 /

3.2.5.3

Industry standard interface What is IDBI Bank's policy on

interface standard?

will be shared with

successful bidder

84 20 /

3.2.5.4


identifying the detailed interface

requirements for integrating the

proposed

Any other interface ? Any study

done by bank ?

will be shared with

successful bidder

85 20 / 3.2.5.

5 & 3.2.5.9

The interface architecture should

be clearly defined

Do Your current interface and

vendor has a API's for their

product interface ?


86 20 /

3.2.5.8


developing and testing the

interfaces. When developing the

interfaces

What about Bank's project team,

the support required from vendor

for each of the products for data

mapping and business logic?

will be shared with

successful bidder

87 20 /

3.2.5.12

Bidder will help/assist the Bank

in preparing the tes…………..

The responsibility of writing test

cases and scenario, test strategy

will be of bank ?


88 20 /

3.2.5.13

The Bidder must ensure that a

sound

Will there be support from other

product vendor for data coming

from their product for integration

testing


89 20 /

3.2.5.14

The Bank reserves the right to

prioritize the interface

It should be part of project plan

and change request approved by

the committee


90 20 / 3.2.6 The System integrator will need

to ensure that these resources

are on the ground in the project

on a full time onsite basis during

the

Flexibility of on- off site No

91 20 / 3.3 The Bidder is also expected to

carry out and document a

detailed current assessment for

all business activities

Will the existing GL and chart

account structure change ?

It is a Management

Accounting system and re-

organization of dimensions is

always a possibility. Hence,

the SI should be able to

handle the same in the

current scope.

92 20 / 3.4.1 The Bidder is expected to

undertake a detailed current

system and procedures

assessment for the Solution. The

Bidder is expected to document

the current state assessment and

List of customization done will be shared with

successful bidder

93 20 / 3.4.2 The Bidder needs to provide all

existing management, statutory

and regulatory reports as

required by the regulatory

institutions

List of all management, statutory

and regulatory reports?

will be shared with

successful bidder

As part of the engagement do

you expect the bidder to redesign

the current business process

being followed within OFSAA or

will it be a lift and shift approach

in which the existing business

process continues as it is in the

upgraded version?

It is a Technical upgrade. It is

a Management Accounting

system and re-organization

of dimensions is always a

possibility. Hence, the SI

should be able to handle the

same in the current scope.

The knowledge of the existing

Business process model as

designed within current OFSAA

system will be provided by IDBI

Subject matter experts with all

available documentation. Please

confirm

We expect the bidder to

analyse the current

processes and for further

scope, please be guided by

the RFP.

94 21 /

3.2.6.1

Functional Requirements

Specification Study

95 21 / 3.2.6 Implementation Methodology -

The System integrator will need

to ensure that these resources

are on the ground in the

project on a full time onsite basis

during the implementation phase

Our assumption is that a certain

number of resources will work

out from any central location at

the bank premises and an offsite

team will be present for any

development work. Please

confirm our understanding.

No offsite team is

permissible till GoLive.

96 21 / 3.2.6 Bank during the period of the

Contract, based on its technical

and functional requirement can

add additional third party

application and interfaces to the

OFSA Solution. Bidder has to

extend all necessary support and

assistance for addition to the

Solution with the required third

party applications and interfaces

desired by the Bank.

This is too open a requirement

and can lead to uncapped scope

creep during execution. Request

the bank to limit this requirement

so that the bidder can estimate

appropriately.

All Interfaces mentioned in

the RFP needs to be done.

Any other interfaces will be

handled through change

control using man-day rates

mentioned in the bid.

97 21 /

3.2.6.1.4

The FRSM will be deemed

completed when signed–off from

the Bank.

Request the bank to introduce

time cap on sign off from its side

to avoid any delays due to delay

on bank's behalf.

will be discussed with

successful bidder

98 21 / 3.3 Business Process Definition

(BPD)/Parameterization

Can this assessment be limited to

only the business

activities/services pertaining to

modules being implemented?


99 21 / 3.2.6 System integrator will need to

ensure that these resources are

on the ground in the project on a

full time onsite basis during the

implementation phase

Sec 3.5.3 on 23 mentions 'Bidder

will have to carry out all the

customization related work at the

premises of the Bank or off-site in

case the customization cannot be

carried out at the Bank premises'.

Is bank open to accepting a

suitable mix of onsite-offsite

model towards cost optimisation

for clarity purpose no offsite

development will be

permitted



and regulatory reports as


institutions. The Bank will not

pay any additional customization

costs either for gaps observed

and/or gaps observed for existing

management, statutory or

regulatory reports as required by

the Bank.

Customizations due to software

limitations will bned to be

discussed for scope

All existing

customization/Reports are in

the scope.

Please provide a list of the

existing customizations in OFSAA

containing :

1. Custom component Type

2. Total Count

3. Complexity of the custom

component

will be shared with

successful bidder

How many reports are currently

being generated from OBIEE?

Please provide a brief overview of

the reports in each of the

modules

will be shared with

successful bidder

102 22 / 3.4 OBIEE Reports Please provide details of currently

implemented reports in each of

the subject areas

will be shared with

successful bidder

Can the clause be changed to

include all existing reports as

getting generated out of the

current system?


What is max. no. of reports to be

considered as part of scope

(besides additional 50 reports

effort as mentioned in bid

document)

Kindly Let us know how many

overall reports and dash boards

are in scope of work

Kindly Let us know how many

custom reports and dash boards

are in scope of work

101 22 / 3.4 Customization



and regulatory reportsas


institutions. Currently, around 100

Reports are available in the

existing modules.

104 22 / 3.4.4 Bidder has to provide a onetime

cost for development of reports

(for evaluation purpose

development of 50 reports) from

the Solution. The Bank will pay

the proportionate amount on a

pro-rata basis to the delivered;

post the satisfactory acceptance

of the reports by the BankBidder

based on the number of reports

Our understanding is that SI

needs to include cost of

delivering reports (as per RFP, say

max. 25) as part of

implementation effort. Over and

above that, SI to quote one time

cost of delivering 50 reports. Final

payment on account of reports

would be pro-rated based one

actual no,. of reports. This one

time cost would be included in

TCO. Pl validate

Quote for one time Cost of

delivering 50 reports to be

included in the TCO.

105 22 / 3.4.5 In case of any previous

Customization is found to be part

of the enhanced functionalities

in the new version then, the

same to be dropped from the list

of be treated as additional

feature of the upgraded version

Request you to please provide

details of Functionalities about

existing customizations

will be shared with the

successful bidder

106 22 / 3.4.3 The cost of customization Request you to please provide in

details about existing

customizations

(1) Complete list

(2) Details of

functionality/technicality

addressed by such customizations

(3) Level of customization (

simple,medium and complex)


successful bidder

107 23 / 3.5.3 The Bidder will have to provideall

tools, testing instruments,

drivers, consumables, etc.

required to install andcustomize

and test the software free of any

fees or charges or any expenses

Has Bank procured ErWIN

Licenses as required for OFSAA

data model merging /

enhancements?

Bank does not have any tool

for Data modeling and

merging.

108 23 / 3.6.1 The Bidder is expected to build

integration between the modules

under the scope.

The modules here mean modules

of OFSAA or does it mean OFSAA

and source systems?

modules of OFSA

109 23 / 3.6 Module Integration All the modules mentioned in the

RFP are integrated by OFSS Ltd.

Not clear about the necessity of

these points?

Please be guided by the RFP

110 24 / 3.8 Testing Need to incorporate acceptance

procedure as well as a deemed

acceptance provision –in event of

non- issuance of acceptance

certificate by Bank after

completion of acceptance test or

if Bank starts using the

deliverables in live environment

before giving such acceptance

certificate.


successful bidder.

111 24 / 3.7.11

&

Annexure -

2

The cost of all customizations as

mentioned above is required to

be included in the pricebid and

the Bank will not make any

additional costs for such effort

till go live.

Cost of Additional Customization

effort (as per Man-days

applicable across the contract

period and post implementation -

for evaluation purpose as 30

days)

Can the Annexure 2 wording be

changed to Cost of Additional

efforts in place of Additional

Customization efforts since the

wordings in 3.7.11 an Annexure 2

seems contradictory in nature

No change in the RFP.

112 25 / 3.8.3 The Bank expects the Bidder to

help set up the required test &

development server at DC at the

desired testing center of the

Bank for the purpose of testing

Do you expect the bidder to

provide Infrastructure support as

part of this engagement?

No Infrastructure support

will be required.

113 25 / 3.9 Data Migration -

Developing a Data Extraction tool

Is it mandatory for the Bidder to

develop the data extraction tool

afresh or the bidder can reuse

any existing tool or use any third

party tool?

Yes, need to develop a fresh

114 25 / 3.8.7 The Bidder will be responsible for

maintaining appropriate program

change control and version

control for all the modifications /

enhancements carried out during

the implementation/ testing

phase

Please mention the tool currently

used for program change control

and version control. We assume

that the existing tool will be

leveraged by the bidder for this

engagement. Please confirm

No change control tool being

used at present

We assume that test cases will be

prepared jointly with IDBI Subject

Matter Experts and the test data

for the same will be provided by

IDBI. Please confirm.

We expect the bidder to

analyse the current

processes and for further

scope, pls be guided by the

RFP.

115 25 / 3.8.4 The Bidder will be responsible for

preparing detailed test cases

including test data

Given the fact that OFSA 4.5 is

already being used

(1) why is test data preparation

needed as Instrument, Ledger

and transaction data should

already be available?


Pls. share complete volumetrics

on the data to be migrated

including type of data, no. of

field, etc.

As we are calling for only

experienced bidders..will be

shared with the successful

bidder

Do we expect a full support from

other product vendor's ?

Yes

117 25 / 3.9.8 a.The Bidder has to provide the

Data Extraction tool version of

existing applications. If

required the tool will be

customized by Bidder to meet

the Bank’s specific needs.

Can you please elaborate this

point ?

Bidder is expected to write

Data Extraction programmes

to migrate from existing to

new version of OFSA.

118 25 / 3.9 Data Migration

This section describes the scope

for Data Migration to the new

integrated OFSA solution. The

Bidder may quote for a one-time

cost for this activity. The

overview of the tasks pertaining

to data available in electronic

format is as follows for the

Bidder:

Can Vendor propose a ETL tool or

will the Bank provide the same?

How many years of historical data

migration is under scope of work?





Is the writing of UAT test plan and

scenario on bidder ?

What about SIT, Testing and Test

planning ?

120 25 / 3.9.8 Major Requirements: If there is standard ETL tool used,

who will pay for the license cost ?





121 25 / 3.9.8 e. Bidder will take not more than

21 working days

It can be only high level strategy

in 21 days, not until data

mapping is fully done.


Request bank to own the

responsibility of cleaning the data

and validation since Bank officials

will be in better position to

understand the data completely.

116 25 / 3.9 Data Migration

119 Please be guided by the RFPThe Bank expects the Bidder to

help set up the required test

25 / 3.8.3

122 26 / 3.9.8 k. It will be the responsibility of

Bidder to ensure complete data

cleaning and validation for all

data being migrated to the new

OFSA solution


Data cleaning is done in source

systems which bank would be

better placed to do. OFSAA SI will

give error reports source system

wise to facilitate

Bidder is responsible for data

cleaning, will the bank help ? Role

of bank's project and data

migration team ?123 26 / 3.9.8 e.Bidder will take not more than

21 working days from date of

purchase order to

prepare the “Data Migration

Strategy” and process

documents.

This should be from project start

date ? Please confirm


124 26 / 3.9.8 y. Bidder has to provide data

comparator tools for the purpose

of checking the source and target

data for data migration success

Pl explain purpose of this tool Please be guided by the RFP

125 27 / 3.9.8 n. It will be the responsibility of

Bidder to convey to the Bank, at

least 60 days inadvance from the

date of migration, all the

mandatory fields required for

thefunctioning of the proposed

applications that are not

available in the

existingapplication and those

that need to be obtained by the

Bank.

In view of tight timelinses

proposed by Bank i.e. ALM

Migration to be completed within

5 months, can the 60 days be

changed to 20 mandays here?


We request to clarify that any

training material or manual shall

be provided only in soft copy

form only.

OK.

How many users need to be

trained in each of the batches as

part of the key training sessions?

Around 20 Users in a batch

to be trained per module.

Training durations given are for

all modules together or for each

module

ALL modules

Is the approach of train the

trainer acceptable by the bank ??


126 28 / 3.1 &

3.10.2

Training

There are timelines mentioned

for each of the phases. Are the

timelines fixed in terms of

adherence or alternate timelines

with phases can be suggested by

the bidder.

it is Fixed as mentioned in

the RFP, However it can be

discussed with successful

bidder.

Data migration is part of which

phase ?


Can vendor propose a timeline

than what the bank has

suggested?

We suggest the given timelines

have to be revisted as it involves

lot of customizations along with

new modules to be implemented.

128 29 / 3.12.1 implementation and go live of

OFSA-ALM covering all

functionalities of the Bank within

5 months from the date of

placing the order

ALM along with liquidity risk

functionalities and also migration

tasks may need typically around 9-

11 months to complete this go-

live


129 29 / 3.12.1 of OFSA-ALM covering all

functionalities of the Bank within

5 months

In case of any delay due to

factors other than control of

bidder ??


130 30 / 3.12.5 Roll Out Plan In the OFSAA version migration

engagement, please mention the

location which you are planning

to make as pilot site and the roll

out locations and the sequence in

which you want to roll out in the

above sites?

Belapur, Navi Mumbai Office

131 30 / 3.12.4 Bidder will provide post

production support of one

techno-functional analyst for 90

days from Go-live date at on-site

and thereafter off-site support

for further 3 months thereafter

Item 6 in Annex 2 mentions only

'post implementation support

upto three months fm go-live. Pl

clarify total period of post go-live

support


127 29 / 3.12 Project Timeline


132 31 / Phase

1 -

Eligibility

Criteria

Evaluation

All credential letters should be as

per format specified in Annexure

15 – Experience Certificate

Format and should be

appropriately bound, labeled and

segregated in the respective

areas.

Page 86 states -

Bidder has to provide the

a. Experience certificate from the

relevant customer as per the

format specified in Annexure 15 –

Experience format or

b. Purchase Orders issued by the

customer for undertaking the

implementation

We intend to submit original

Purchase Order (signed

engagement letter) for our

credentials. Please confirm

Annexure 15 - Experience Letter

is not required in that case.


133 31 /

3.13.2.2

Manpower Resources-The bidder

should have a pool of resources

with experience in OFSA

implementation for any Bank in

India

We understand that given the

nature of the requirement,

personnel having experience in

delivering similar solutions in

Banking or Financial Services

Sector, should be considered.

This engagement would require

deep domain experience

alongwith the required tool

experience, hence resources

having domain understanding

through implementation of

similar solutions should be

considered.


We request to add the following:

(1) Bidder to have the right to

levy an interest at the rate of 2

percent per month for all

payments due for more than

thirty (30) days on the invoice

amount calculated from the date

the payment became due until

the recovery is made in full with

interest.

(2) Bidder also have the right to

withhold provision of Services in

case of non-payment of invoices

within 30 days of receipt of

invoice and any such withholding

by the Bidder shall not be treated

as breach.

(3) We request to clarify that the

bid price shall be exclusive of all

applicable taxes, duties levies,

VAT/Sales Tax/ Service

Tax/Octroi. All taxes including any

newly introduced taxes shall be

to the account of Bank. Any

increase or decrease in taxes shall

be to the account of Bank.

1. No change in the RFP

2. No change in the RFP

3. The bid price will be

exclusive of taxes with

exception of VAT/Sales Tax/

Service Tax/Octroi which will

be paid on actuals.

Can the 2nd and 4th payments be

split into 2 components for ALM

and FTP&PM, in view of modular

migration approach as proposed

by Bank?


135 35 / 3.18 The value of the Performance

Bank Guarantee will be 10% of

the total Contract value.

The value of the Performance

Bank Guarantee will be 10% of

the total Contract value.

Please specify the duration for

which the Bank Guarantee should

be valid.

PBG to be valid for 1 year

plus 6 months

134 35 / 3.19 Payment Terms

136 35 / 3.19 Performance Security /

Performance Bank Guarantee

We request to modify this clause

to include that PBG will be valid

for the duration of contract only.

With regard to invoking

performance bank guarantee, we

request can the same be

amended as applicable only in

case of material breach of

contract term with a remedy

period not less than 30 days

provided to vendor.

Bidder proposes that the PBG will

be submitted within 15 days from

the date of signing the contract

as the process of PBG is initiated

only after contract conclusion

and signing.


137 35 / 3.18 ii & iv..The value of the


will be 10% of the total Contract

value.

The proceeds of the Performance

Security shall be payable to the

Bank as compensation for

any loss or damage resulting

from the Bidder’s failure to

complete and/or perform its

obligations under and in

accordance with the Contract.

It is requsted to include that bank

gurantee can be invoked only

incase of material breach after a

notice period of 30 days and cure

period of 45 days.


However, Cure period as

stated can be considered.

138 35 / 3.18 vii..Failure to abide by the

Agreement / Contract:

The conditions stipulated in the

Agreement/Contract shall be

strictly adhered to and any

breach / violation thereof shall

entail termination of the

Contract without prejudice to

the

other rights of the Bank including

but not limited to the right to

levy /impose and recover

penalties as specified in this

RFP/Bid or Agreement /

Contract.

It is requsted to include the rights

under this clause can be invoked

only incase of material breach

after a notice period of 30 days

and cure period of 45 days.




139 36 / 3.19.2 The fees payable by the Bank to

Bidder shall be inclusive of all

costs such as insurance, taxes,

custom duties, levies, cess,

transportation, installation,

(collectively referred to as

“Taxes” but excluding Service tax

and octroi which will be paid on

actual) that may be levied,

imposed, charged or incurred

and the Bank shall pay the fees

due under this RFP and

subsequent agreement after

deducting any tax deductible at

source (TDS), as applicable. The

Bidder will need to provide the

details for the tax rates as

considered in the pricing. This

will be used for subsequent tax

changes.

This clause states bidder has to

include taxes in the bid price

while other clauses in the RFP

state, this is tax exclusive bid

submission. Pls. clarify if we have

to include taxes in the bid price

or not?

Please refer to corrigendum


with regards to TCO.

140 36 / 3.19 Payment will be made in phases

after obtaining a “Letter of

satisfaction” and clearance for

Payment from the Dealing group.

The Bidder must accept the

payment terms proposed by the

Bank. The commercial bid

submitted by the Bidder must be

in conformity with the payment

terms proposed by the Bank.

It is requested to allow essential

deviation to the payment terms


141 36 / 3.19 1 After completion of

Installation, Requirement Study

and other

relevant installation/Master

uploads

15 %

2 Completion of all Interface,

Customization and Development

25 %

3 Completion of User Acceptance

Testing (including resolution of

all

Issues, Complete Installation of

DC and DR setup and Training)

25 %

4 Go Live (1st Monthly process

run after Go live) 20 %

5 Resolution of Issues Raised up

to 3 months after Go live 15 %

It is requested to change the

payment terms as below:

1 Project intiation - 20%

1 After completion of Installation,

Requirement Study and other

relevant installation/Master

uploads 25 %

2 Completion of all Interface,

Customization and Development

25 %

3 Completion of User Acceptance

Testing (including resolution of all

Issues, Complete Installation of

DC and DR setup and Training)

10%

4 Go Live (1st Monthly process

run after Go live) 10%

5 Resolution of Issues Raised up

to 3 months after Go live 10%


142 36 / 3.19.3

& 3.19.4

The Bidder has to submit the

undisputed invoice along with

necessary signoff and

acceptance documents from the

Bank, The Bank shall pay each

undisputed invoice

raised in accordance with this

RFP and subsequent agreement,

within thirty (30)

Working Days after its receipt

unless otherwise mutually

agreed in writing, provided

that such invoice is dated after

such Fees have become due and

payable under this RFP

and subsequent agreement.

Any objection/dispute to the

amounts invoiced in the bill shall

be raised by the Bank

within reasonable time from the

date of receipt of the invoice.

Upon settlement of

disputes with respect to any

disputed invoice(s), the Bank will

It is requested to change the

payment terms to 30 calender

days from the invoice date

instead 30 working days


143 40 / 4.3 Conditions Precedent We request to delete sub clause

(ii) since indemnity is should be

covered under clause 4.6.


However, a legal opinion on

the same can be obtained

after the process of selection

of successful bidder is

completed and the decision

of the Bank will be final in

that regard. 144 41 / 4.6 Indemnity Request Bank to Modify the first

sentence as mentioned below:

“The Successful Bidder shall

execute and furnish to IDBI Bank,

a deed of indemnity in favour of

the IDBI Bank in a form and

manner, as given in Annexure-XI,

indemnifying indemnify” since

deed of indemnity as provided in

Annexure 9 is not acceptable to

us.

We request to include standard

exceptions and exclusions to

indemnity of the Bidder.

We further respect to include

Bank’s Indemnity for third party

infringement claims with respect

to the material provided by Bank

to the Bidder.








that regard.

145 41 / 4.6 Indemnity-Complete clause Request the bank to limit the

indemnity to any direct losses

and exclude any indirect losses

from this clause. This needs to be

explicitly stated here.








that regard.

146 41 / 4.8 Performance of the Contract

shall be made by the Bidder

strictly in accordance with the

time schedule specified by the

Bank. Time is the essence of

Contract.

HP Proposes deletion of the

clause since even a slight delay

might constitute material breach

which may result in termination

of the contract. Further, there

are remedies which are already

mentioned in the agreement for

any delay.


147 41 / 4.8 A delay by the Bidder in the

performance of its Contractual

obligations, which the Bank in its

sole discretion may adjudge,

shall render the Bidder liable to

any or all the following sanctions:

i. Forfeiture of its Performance

Bank Guarantee/Performance

Security

ii. Imposition of liquidated

damages/penalty, and/or

iii. Termination of the Contract

for default

It is requsted to include the rights

under this clause can be invoked

only incase of material breach

after a notice period of 30 days

and cure period of 45 days.




148 42 / 4.9 User Acceptance Test and Quality

Check

Need to incorporate acceptance

procedure as well as a deemed

acceptance provision –in event of

non- issuance of acceptance

certificate by Bank after

completion of acceptance test or

if Bank starts using the

deliverables in live environment

before giving such acceptance

certificate.


149 42 / 4.9 a. User Acceptance Tests, which

shall involve testing of the entire

setup including the hardware,

and its integration with

application software and within

the time limit prescribed by the

Bank with live and test data shall

be conducted by Bidder

Pl clarify that SI role would be to

assist UAT which would be

carried out by bank

The UAT will involve testing

of the setups and Test/Live

environments.

No Infrastructure support

will be required.

150 42 / 4.9 a.User Acceptance Test must be

completed to the satisfaction of

Bank

Pl clarify that UAT test cases will

be prepared by bank with

assistance fm SI


We request to delete the

following sentence at the

beginning of this clause:

“In order to induce IDBI Bank to

enter into the Contract,”

1. We request to add disclaimer

to warranty –

EXCEPT AS SET FORTH IN THIS

SECTION, BIDDER MAKES NO

WARRANTIES TO NPCL, EXPRESS

OR IMPLIED, WITH RESPECT TO

ANY SERVICES OR DELIVERABLES

PROVIDED HEREUNDER OR

UNDER ANY STATEMENT OF

WORK, INCLUDING, WITHOUT

LIMITATION, ANY IMPLIED

WARRANTIES OF

MERCHANTABILITY OR FITNESS

FOR A PARTICULAR PURPOSE. ALL

SUCH OTHER WARRANTIES ARE

HEREBY DISCLAIMED BY THE

BIDDER.

We request include Bank

warranties and make this clause

mutual.

We request to add the following

to sub clause (p):

1. Request to insert provisions for

protection and usage of “Pre-

existing intellectual property”.

2. Also, request to insert a clause

wherein the intellectual property

of any third party products shall

be owned by the respective third

party rights and Bank shall have

user rights in accordance with

end userlicense agreement

(EULA) as applicable to use of

such software.

3. License to Bidder’s product (if

any) shall be subject to a separate

license agreement executed by

the parties.

151 44 / 4.19 Representations and Warranties No change in the RFP.







that regard.

152 48 / 4.21.2 Termination for Default Bank shall terminate only if the

default is solely and entirely

attributable to the failure of the

Bidder. We request to clarify that

the termination right given to

Bank shall be subject to written

notice of at least 30 days cure

period to the Bidder.

Bank will accept Termination

for Default if entire failure is

attributable to the bidder

and Cure period as stated

can be considered.

153 48 / 4.21

& 4.21.2

4.21 Termination

4.21.2 Termination for Default

The Bank, without prejudice to

any other right or remedy for

breach of the terms and

conditions of this RFP/the

Contract, by a written notice of

default sent to the Bidder, may

terminate the Contract in whole

or in part.

Any termination should happen

only for material breach

remaining uncured even after

providing a cure period of 60 days

by the Purchaser . Further, upon

such termination the Bidder will

be entitled to receive payments

for the products and services

provided till effective date of

termination, including any

termination charges as mutually

agreed.

Bank will accept Termination

for Default if entire failure is

attributable to the bidder

and Cure period as stated

can be considered.

154 48 / 4.21.3

& 4.21.4

4.21.3 Termination for other

than Default

The Bank, without prejudice to

any other right or remedy and

without assigning any reason,

may at its sole discretion, serve

upon the Successful Bidder a

written notice of 30 (thirty) days,

indicating its intention to

terminate the

Contract/Agreement and may

terminate the

Contract/Agreement in whole or

in part.

4.21.4 Termination for

Convenience

Notwithstanding the provisions

of the Contract and/or the Bid

Documents the Bank, by written

notice sent to the Bidder, may

terminate the Contract, in whole

or in part, at any time for its

convenience. The notice of

termination shall specify that

termination is for Bank’s

We request for deletion of this

termination for convenience

clause.


155 49 / 4.21.4 Termination for Convenience We request to clarify that Bank

shall terminate the contract for

convenience only after providing

advance written notice of ninety

(90) days to the Bidder.

In case of Termination of

convenience a notice period

of 30 days can be

considered.

We request Bank to delete the

sub clause (f) since the same is

not acceptable to us.

We request to clarify that if

services are required to be

provided after the

termination/expiry of the

contract then the terms and

conditions shall be mutually

determined by the parties.

We request Bank to add the

following:

The Bidder shall also have a right

to terminate this contract by

giving 30 days written notice, in

event of breach of any terms and

conditions of it by the Bank,

provided the breach is not cured

by the Bank within such notice

period.

This clause doesn’t state what

will be the implications in case

termination is for convenience.

Ideally bidder should be eligible

for all the payments pending till

that date from the Bank. Request

the bank to make this explicit in

the contract document.

157 49 / 4.22 f. In the event of termination of

this RFP/the Contract for any

reason whatsoever, the Bank

shall have the right to publicize

such termination to caution the

customers/public from dealing

with the Successful Bidder

We request for deletion of this

clause.

No change in the clause,

except in the event of

Termination for convenience

156 49 / 4.22 Consequences of Termination No change in the RFP.

158 49 / 4.22 c. Where the termination of the

Contract is prior to its stipulated

term on account of a default

on the part of the Successful

Bidder or due to the fact that the

survival of the Successful

Bidder as an independent

corporate entity is

threatened/has ceased, the Bank

shall pay the

Successful Bidder for that part of

the Service(s) which have been

authorized by the Bank

and satisfactorily performed by

the Successful Bidder up to the

date of termination,

without prejudice to any other

rights, the Bank may retain such

amounts from the payment

due and payable by the Bank to

the Successful Bidder as may be

required to offset any

losses caused to the Bank as a

result of any act/omissions of the

Bidder. In case of any loss

or damage due to default on the

It is requested to delete the line

on recovery of incidental losses

highlighted below:

Where the termination of the

Contract is prior to its stipulated

term on account of a default

on the part of the Successful

Bidder or due to the fact that the

survival of the Successful

Bidder as an independent

corporate entity is

threatened/has ceased, the Bank

shall pay the

Successful Bidder for that part of

the Service(s) which have been

authorized by the Bank

and satisfactorily performed by

the Successful Bidder up to the

date of termination,

without prejudice to any other

rights, the Bank may retain such

amounts from the payment

due and payable by the Bank to

the Successful Bidder as may be

required to offset any


We request to pl modify this

open ended clause to indicate

that any upward

revision/addition will be handled

through suitable change

management process laid down

at the beginning of the project

with involvement of both teams

Bidder goes by what has been

mentioned in RFP. We can only

point out where we sense/guess

something missing. But we should

not be held responsible for

omissions in bid document. Pl

modify this clause to indicate that

any upward revision/addition will

be handled through suitable

change management process laid

down at the beginning of the

project with involvement of both

teams

159 51 / 4.29 any upward revisions and/or

additions of quantities,

specifications, charts, etc., of the

Bid Documents required to be

made during execution of the

work shall not constitute a

change order and shall be carried

out without a change order as

forming part of the Services

agreed hereunder and shall be

carried out without any time and

cost effect to the Bank


Bidder goes by what has been

mentioned in RFP. We can only

point out where we sense/guess

something missing. Pl modify this

clause to indicate that any

upward revision/addition will be

handled through suitable change

management process laid down

at the beginning of the project

with involvement of both teams

160 51 / 4.29 The Bidder agrees that the

requirements given in

specifications, charts, etc., in the

Bid

Documents are minimum

requirements of mere indicative

nature and are in no way

exhaustive. It shall be the

responsibility of the Bidder to

meet all the requirements of

specifications, charts, etc., and

other criteria contained in the

Bid Documents and any

upward revisions and/or

additions of quantities,

specifications, charts, etc., of the

Bid

Documents required to be made

during execution of the work

shall not constitute a change

order and shall be carried out

without a change order as

forming part of the Services

agreed

hereunder and shall be carried

out without any time and cost

Request deletion of this clause.

The bidder will carry out all

activities agreed as per the scope

of work any

addition/modification/deletion to

the same should be routed

through a CR process to be

mutually agreed between the

parties.


161 52 / 4.3 Liquidated Damages We request to clarify that

Liquidated damages and Penalty

shall be levied only if the

failure/default is due to reasons

solely and entirely attributable to

the Bidder. It shall be applicable

@ 0.5% of the value of the

delayed/defective goods/services

up to a maximum of 5% of the

value of the delayed defective

goods/services.


162 52 / 4.29 g.If there is a difference of

opinion between the Bidder and

the Bank whether a particular

work or part of the work

constitutes a change order or

not, the decision of the Bank

shall be

final, conclusive and binding on

the Bidder.


below:

If there is a difference of opinion

between the Bidder and the Bank

whether a particular

work or part of the work

constitutes a change order or not,

the decision of the Bank shall be

final, conclusive and binding on

the Bidder. The parties will go

through an arbitration process


163 52 / 4.3 a.If the Bidder fails to deliver the

services as per this RFP within

the time period(s) specified in

the Contract, the Bank shall,

without prejudice to its other

rights and remedies under and in

accordance with the Contract,

deduct from the Contract price,

as liquidated damages, a sum

equivalent to 1% percent per

week or part thereof of

respective order cost subject to

maximum deduction of 5% of the

order value of the delayed

services. In case of undue

delay beyond a period of 15 days

unless otherwise waived by the

Bank, the Bank in its

discretion may consider

termination of the Contract.


below:

If the Bidder fails to deliver the

services as per this RFP within the

time period(s) specified in

the Contract, the Bank shall,

without prejudice to its other

rights and remedies under and in

accordance with the Contract,

deduct from the Contract price,

as liquidated damages, a sum

equivalent to 1% percent per

week or part thereof of

respective order cost of the

delayed service subject to

maximum deduction of 5% of the

order value of the delayed

services. In case of undue delay

beyond a period of 15 days unless

otherwise waived by the Bank,

the Bank in its discretion may

consider termination of the

Contract.


164 53 / 4.32 Taxes and Duties We request to delete this clause

since the same is covered under

3.19.2


165 53 / 4.32.1 Bidder will be entirely

responsible for all applicable

taxes, duties, levies, imposts,

costs,

charges, etc., in connection with

the contract at site including

incidental services and

commissioning. Reimbursement

of octroi /service tax / entry tax,

if applicable, will be made

by the Bank at actual, on

production of suitable evidence

of payment by the Bidder.

It is requested to add all

tranaction and indirect taxes will

be paid on actual on production

of receipt.


166 55 / 4.39 Term & Extension of the Contract This clause doesn’t state what

will be the implications in case

termination is for convenience.

Ideally bidder should be eligible

for all the payments pending till

that date from the Bank. Request

the bank to make this explicit in

the contract document.

Can be considered for cases

where termination is for

convenience.

167 55 / 4.39 b. The Bank shall reserve the sole

right to grant any extension to

the term above mentioned and

shall notify in writing to the

Bidder, at least three months

before the expiration of the term

hereof, whether it will grant the

Bidder an extension of the term.

The decision to grant or refuse

the extension shall be at the

discretion of Bank.

Any such extension will be based

on mutuall discussion and

agreement between the parties.


169 64 /

Annexure

2

Total Amount inclusive of all

taxes. (In figures)

Total Amount inclusive of all

taxes. (In Word)

These 2 need to be changed to

state "exclusive of all taxes"



170 64 /

Annexure

2

Post Implementation Support up

to 3 months from Go Live

Since OFSA ALM will go live in 5

months and OFSA FTP/ PM will go

live in 7 months, here is our

understanding of support cost for

each of these:

1. OFSA ALM - implementation

and go live is 5 months, onsite

support 3 months post go live

and offsite support 3 months

post onsite support

2. OFSA FTP/ PM -

implementation and go live is 7

months, onsite support 3 months

post go live and offsite support 3

months post onsite support

Accordingly we are required to

quote the pricing, pls. clarify.

In case the module go-live

are of different dates then

the Post Implementation

Support up to 3 months will

be from the Go Live date of

the last module.

No change in the RFP.Need to add the following to this

clause as sub clause 5.3:

168 57 / 5 Service Level Requirements

171 64 / Annex-

2(1,2,3)

DC and DRC Does the Bank require installation

of Applications in 3 environments

viz. Test, Production and DR

environment?

Only in 2 environments i.e.

Test and Production

172 64 /

Annexure

2

Blank Can an additional item be added

for offsite support of 3 months

post 3 months onsite go-live

support?


173 67 /

Annexure

4

Annexure 4 - Contract Form Not to be submitted as part of

RFP response. Please confirm.

Not to be submitted along

with the response. It is

applicable only to the

Successful Bidder.174 68 /

Annexure

5

This Guarantee will expire on

_______________(expiry date-

1+5 years from date of contract,

called as

the Validity Period.)

As the contract is for 1 year,

request the bank gurantee

validity also be restricted to 1

year


plus 6 months

175 68 /

Annexure

5

Annexure 5 - Performance

Security / Performance Bank

Guarantee Form

To be completed if selected for

the project. Please confirm

Yes

176 69 /

Annexure

5

Performance Security/


Form

Need to add the new provision:

This Bank Guarantee issued by

____________________Bank, on

behalf of Bidder in favor of

___________________________

__ Bank is in respect of a new

Contract / extension of Contract

dated________________.

As communicated by Bidder, on

the date of execution of this Bank

Guarantee an amount of Rupees

______________ (Rupees

___________________________

___ only) is outstanding and

payable to Bidder by

___________________________

__ Bank, in respect of pervious

contracts between Bidder and

___________________________

__ Bank

As communicated by Bidder on

the date of execution of this Bank

Guarantee, there are no

outstanding disputes related to

any pervious contracts between

Bidder and








that regard.

177 71 /

Annexure

5

Guarantee validity period-This

Guarantee will expire on

_______________(expiry date-

1+5 years from date of contract,

called asthe Validity Period.)

Can the validity period here be

limited to 1 year or 6 months plus

end of go-live support period?


plus 6 months

178 72 /

Annexure

6

Annexure 6 - Completion

Certificate

Not to be submitted as part of



with the response as this is

applicable to only the

successful bidder.179 73 /

Annexure

7

Unconditional Acceptance of

Terms and Conditions of RFP

We request to modify this clause

to include that the Bidder will

accept all terms and conditions of

the RFP subject to deviations

proposed against certain clauses.


180 74 /

Annexure

8

Non -Disclosure Agreement We request to delete this

Annexure since the same is

covered under clause 4.20

No change in the RFP as the

Annex is a format of the

Agreement on Non-

Disclosure that is exclusive.

Not to be submitted as part of



with the response as this is

applicable to only the

successful bidder.

Request Bank to delete this

Annexure since the same is not

acceptable to us. The Indemnity

shall be as per section 4.6


indemnity is as per sec.4.6

and the Annex 9 is the

format.

182 78 /

Annexure

9

incur by reason of

any claim made by any claimant

for any reason whatsoever or by

anybody claiming under

them or otherwise for any losses,

damages or claims arising out of

all kinds of accidents,

destruction, deliberate or

otherwise, direct or indirect,

from those arising out of

violation of

Request the bank to remove

indirect losses from this clause as

bidder can't own responsibility of

indirect losses.








that regard.

183 83 /

Annexure

12, point 1

Bidder should be a Corporate

and registered body in India with

a minimum turnover of Rs. 20

crores for the last financial year

We are a Limited Liability

Partnership (LLP). Please confirm

LLPs are eligible

OK.

181 77 /

Annexure

9

Annexure 9 - Deed of Indemnity

184 84 /

Annexure

13, point 7

Bidder should have all necessary

licenses, permissions, consents,

no objections, approvals as

required under law for carrying

out its business. - Copy of

relevant Documents

Kindly specify on what exactly is

required to be submitted. Is it

just a self declaration or do you

want specific documents - if yes

kindly specify the documents.

Self attested Copies of the

relevant documents

185 84 /

Annexure

13, point 2

Description -

Bidder should have been in the

business in India for the last five

years.

Document required -

Self-Declaration and order copy

Can we submit any client

reference letter for any work

done which is more than 5 years

old.

Please be guided by RFP

186 84 /

Annexure

13, point 8

Description -

Bidder should have OFSA

Implemented or in the process of

implementation in minimum 1

Bank in India

Document required -

Self-Declaration with name of

Bank where implementation has

been done or under process. Self

certified copy of the Letter from

relevant Bank

Self certified copy of the Letter

from relevant Bank --> We will be

submitting copy of the Purchase

Order/Engagement Letter singed

by designated autorized

signatory. Please confirm that will

suffice.


187 84 / Annexure 13Eligibility Criteria- Fulfillment of Eligibility CriteriaWe assume that in case of

consortium any partner belonging

to the consortium should be able

fulfill the eligibility criteria and

that should suffice. Please clarify


released on Bank's web-site

with respect to Consortium

(Annexure 13 - Fullfilment of

Eligibility Criteria, Point No.

11 and Note (ii)).

188 85 /

Annexure

14

Credentials section Request the bank to consider

bidder's global experience for this

purpose


We request you to kindly modify

this criteria to consider similar

experience in Banking and

Financial Services domain

We request you to kindly modify

this criteria to consider similar

experience in Banking and

Financial Services domain and

revise the evaluation criteria

accordingly.

No change in the RFP189 85 /

Annexure

14

Eligibility Criteria- Technical Bid

Evaluation Criteria-Credentials --

> Implementation of OFSA - ALM,

FTP, PM implementation services

for Bank in India

We assume that the Technical

rating would be done on the

Combined capabilities of the

consortium partners and any

partner belonging to the

consortium should be able to

fulfill the Technical Bid

evaluvation criteria


Request that Bank considers

following change in the

Evaluation Parameters:-

"Should have implemented or

under process of implementation

OFSA - ALM services of the

proposed solution for Banks in

India or Abroad to better

leverage the latest

functionalities available in

product"







OFSA - FTP services of the



leverage the latest


product"







OFSA - PM services of the



leverage the latest


product"







OFSA - ALM / FTP / PM services of

the proposed solution for a Single

Bank in India or Abroad to better

leverage the latest


product"


190 86 /

Annexure

14

Manpower resources Request the bank to consider

resource's global experience for

this purpose

Global experience can be

considered for Man power

resources purpose with

regards to Annexure-14.

Kindly refer Corrigendum

published at Bank's web-site.

191 86 /

Annexure

14

Note vi-In case of Principal

Contractor and the Sub-

contractor of any earlier OFSA

implementationproject is found

eligible bidders for this project,

then the sub-contractor bidder

will be awardedthe points under

the above mentioned ‘Evaluation

Parameters’ and not the

principal bidder.

This clause seems superfluous in

view of Annexure 15 requirement

which will be issued by Banks only

in the name of Principal

Contractor

Annexure-14 (Note - Vi) can

be considered as removed

from RFP. Kindly refer

Corrigendum published at

Bank's web-site.

Can it pl be relaxed as

Implementation for any bank

which has operations in India.

With IDBI Bank having overseas

presence also, opening this clause

to include multi-entity experience

will benefit the Bank

No change in the RFP192 86 /

Annexure

14

Only India implementation

experience will be considered for

the scoring as per this Annexure

We request the bank to pl relax

as 'Implementation for any bank

which has operation in India'.

With IDBI Bank having overseas

presence also and upgrade cases

in India being too low, opening

this clause to include experience

in working with Bank having

multiple entities would help with

a more relevant choice

193 86 / Annexure 14Eligibility Criteria - Manpower

Resources

Current statement - The bidder

should have a pool of

resources in the below

mentioned areas. The resources

should

currently be working or have at

least worked in the respective

areas for at least 1 Bank in India.

Request that Bank considers the



"the resources deployed for the

project should currently be

working or have at worked in the

respective areas in any

implementation on India or

abroad to leverage the

experience gained from

implementations overseas"

Global experience can be

considered for Man power

resources purpose with

regards to Annexure-14.

Kindly refer Corrigendum

published at Bank's web-site.

194 87 / Annexure 15Date of Go Live As evaluation criteria includes

'under implementation', this line

may contain latest milestone

date. Pl validate this

understanding


relevance can be mentioned.

195 41 / 4.6

77 /

Annexure

9

Indemnity

The Successful Bidder shall

execute and furnish to the Bank,

a deed of indemnity in favour of

the Bank in a form and manner,

as given in Annexure-9,

indemnifying the Bank its

directors, employees, agents and

representatives from and against

any costs, loss, damages,

expense, claims, litigations, suits,

actions, judgments, and or

otherwise including but not

limited to those from third

parties or liabilities of any kind

howsoever suffered, arising out

of or incurred inter alia during

and after the Contract period

including but not limited to third-

party claims due to infringement

of patent, trademark, Intellectual

Property Rights, copy-rights or

industrial drawings and designs

arising from use of the services

or any part thereof and/or

otherwise. The provisions under

The word “indemnify” should be

replaced with “defend or settle”.

The Indemnity clause need to be

a mutual/either party clause.

Further, we request that the

indemnity related obligation be

limited to third party claim for

bodily injury (including death)

and IPR indemnification only. IPR

Indemnity shall not be applicable

for any claim or action due to any

changes by the Bank or third

party or use of product in a

manner other than specified in

product manual or specification

or any claim due to use of

product with any other

products.We also request that

the indemnification shall be

mutual and both parties shall

indemnify each other in relation

to claims identified above. The

clause shall be reworded.

The RFP does not provide the

process of indemnification. We








that regard.

Additional Sections to be added

in the contract/RFP.

1.Limitation of Liability:

(i) the total cumulative liability of

each party under the terms of

this Agreement shall not exceed

the total fees actually received by

Bidder from the Bank for the

services Service that gives rise to

such liability during the twelve

month period immediately

preceding such claim; and

(ii) in no event shall each party be

liable to the other party for any

indirect, incidental,

consequential, special or

exemplary damages, nor for any

damages as to lost profit, data,

goodwill or business, nor for any

reliance or cover damages arising

out of this Contract, even if that

party was advised about the

possibility of the same.

2. Non-Employment:








that regard.

196 NA NA

3. Force Majeure

Except to the extent otherwise

provided herein, no liability shall

result to other Party from delay

in performance of from non-

performance caused by

circumstances beyond the control

of the Party affected, including

but not limited to act of God, fire,

flood, explosion, war, action or

request of governmental

authority, accident, labour

trouble but each of the hereto

shall be diligent in attempting to

remove such cause or causes. If

such an event lasts for a

continuous period of thirty (30)

days, then either party may at

any time thereafter while such

performance continues to be

excused, terminate this

Assignment without liability, by

notice in writing to the other

party. However Bidder shall be

entitled to receive payments for

all services rendered by it under








that regard.

4. Applicability of the Tata Code

of Conduct:

The business activities of the

Bidder (TCS) are self-regulated by

the “Tata Code of Conduct”. Bank

undertakes that it will endeavor

to promptly report any violation

or potential violation of the Code

by any person to the Local Ethics

Counselor or the Principal Ethics

Counsellor or the CEO of Bidder.

Bidder in turn, undertakes that it

will maintain confidentiality of all

communications received.








that regard.

How long is the current OFSAA

installation running in your bank?

What are the pain

points/challenges in your current

OFSAA system?

What is your key business driver

for migrating to a higher version

of OFSAA?

OFSA since 2008

pain points/ challenges can

be shared with the selected

vendors

Clause 1.2 and 3.1.3-

Purpose of RFP

Pls. share the details of DC and

DRC sites.

The project will be in

Belapur, Navi Mumbai

Are there any challenges in

existing OFSA implementation ?

In how much time ETL process is

completed ?

In what time period OFSA

Processes are executed ?

Can you please elaborate on

performance requirements as

part of the project


successful bidder.

197 tenure of the contract pl validate our undersatnding

that total tenure of the contract

would be 6 months (as post

production support) from go-live

of last module. Sec 4.39/55

mentions 'term of the Contract

shall be initially for a period of

one year from the date of signing

of the contract


198 NEW LIMITATION OF LIABILITY To the extent allowed under

Indian laws, the Aggregate

Liability of either party under the

contract, torts or any other legal

theory for all claims, loss,

damages, breach, etc shall in no

event exceed the annual

purchase order value/annual

value under this contract.

Both parties agree that neither

party shall be liable for any

indirect, remote, consequential

loss or damages including but not

limited to loss of profit, loss of

anticipated earning, loss of data,

revenues, goodwill, or business

value whether or not that party

was aware or should have been

aware of the possibility of such

costs, expenses or damages.








that regard.

199 NEW Product Acceptance All products (hardware and

software) will be accepted on

delivery. Bidder will provide

notice to Customer when the

Deliverables are ready for

acceptance. Acceptance of

Deliverables will occur upon the

date Bidder demonstrates to

Customer, by the successful

completion of acceptance tests

that the Deliverables substantially

conform to the acceptance

criteria as agreed between

Customer and Bidder and

mentioned in the SOWs attached.

Acceptance will not be delayed

for any reason (s) other than non-

conformance with the

requirements specified in the

terms of Contract and SOW. The

acceptance test results will be

declared by Bank within a

maximum of 7 (seven) days from

the completion of acceptance

tests. In case the 7 (seven) days

period after completion of


200 NEW IP Ownership Bidder shall retain ownership of:

a. all pre-existing Bidder

Intellectual Property Rights

(“IPR”) and;

b. all IPR in Materials and Reports

etc. developed during the course

of the agreement and remain

therefore able to re-use any

copyrightable or patentable

elements of the Materials and

Report in future engagements.


a) legal opinion on the same

can be obtained after the

process of selection of

successful bidder is



that regard.

b) Cannot be considered.

201 NEW Product Separation The acceptance criteria or

procedures for Deliverables set

forth in this Agreement and as

particularly described in any SOW

will only apply to the services

provided herein. It will not apply

to any product the Bidder may

supply or has supplied to

customer, regardless of whether

such products can be used in

connection with the services or

Deliverables. Any refund/return

or penalty rights as set forth

hereon apply only to the services

provided.


202 Defination for OEM Request that the Bank treats

OEM as Oracle India Private

Limited as well Oracle Financial

Services Software Limited so that

internally all Best Resources and

References can be leveraged in

favor of IDBI Bank


203 3.2.3.4 The Bidder has to provide the

hardware sizing based on the

projections provided by the Bank

to ensure availability, scalability,

redundancy and performance of

the solution and to meet the

requirements as per the terms of

the RFP within thetimeframe

prescribed by the Bank. In case

the Bank decides to opt for

Exadata, the bidder has to

ensure that the implementation

is seamlessly done so as to get

thedesired benefits.

Please confirm, if the bidder

needs to provide solution sizing

only, or we need to quote for

hardware as well in commercial

Bid.

Pls refer Pg. No. 18., Pt.No.

3.2.3.4. The HW sizing

provided by the bidder will


consultation with the OEM.

No quote for hardware to be

included in the bid.

204 3.7 Gap Identification and Resolution In case of gaps which are product

gaps and cannot be taken up by

the SI ?


Is the vendor expected to procure

and/or install hardware &

software licenses for the project?

Our understanding is that the

scope of the RFP is only for

providing services. Kindly

confirm.

The scope is for providing

the services as per the RFP.

Please enlist the cost allocation

methods which will be used by

the bank


successful bidder

Please share the DC & DR

locations

The project will be in


We assume that support is to be

provided during the regular

business hours on regular

business days only. Please

confirm.

Yes..during regular Business

hours and business days of

the Bank

Please share the total number of

accounts; the type of account and

number of records per account.


successful bidder

Please share the expected Year-

on-year growth in the number of

records for each type of account.


successful bidder

Please share Frequency of

running:

a. ALM reports(Daily)

b. FTP

c. Profitability

d. Basel III reports

a. Daily

b. Monthly

c. Monthly

d. Yet to be implemented

Where is the Project Location site

?


Who implemented last time? Oracle Consulting

How long the project lasted ? NA

What will be the role of OFSS

Ltd.? Are they going to support

the project ?


Preferred start date? Dependencies of various

process being in place.

Target date to go live? (2.7) Dependencies of various

process being in place.

Is bidder expected to provide

Infrastructure management for

the project or expected to

implement the required HW at

DC & DR and handover to Bank?

Please confirm

No infrastructural support

will be required. only the

services as per the RFP scope

to be taken care.

205 General General

What is the expected Avaibility of

service including Infrastructure

and Application?

No infrastructural support

will be required. only the

services as per the RFP scope

to be taken care.

Is the solution expected to be in

HA for both DC & DR or DR can be

in standlaone?


successful bidder.

What are the RTO & RPO

requriements if Data replication

is expected between DC & DR

RTO will be 2 Hours

RPO will be 1 Hour

We presume required Backup

software and backup agents, Anti-

virus licenses will be provided by

Bank. Please confirm

Yes

Requried Network devices will be

provided by Bank and Network

amangement is out of scoep for

bidder. Pelase confirm

Yes

Can Bidder leverage Bank existing

Security infrastructure such as

“Firewall, Network Intrusion

Prevention System, Anti-Virus,

Host Intrusion Prevention System

and Security Information Event

Management (Centralized log

Management) solution”? Bank

will extend the required licenses,

agent installation and ongoing

Management of related

components to the New

infrastructure provided by Bidder

as part of this RFP? Please clarify.

Please be guided by RFP and

required infrastructure

support will be provided by

the Bank.

Please provide the response &

resolution SLA for the

Infrasturcure management


successful bidder

All other terms and conditions, specifications, requirement etc. contained in the RFP for OFSA

implementation issued on 13.05.2014 remains unchanged.

Mumbai

21-Jun-2014