BANV Spring Management 2012 Refresher Class

8/2/2019 BANV Spring Management 2012 Refresher Class

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[pwab` Jhbh`ljlbu$ 7?87

GHBV Wlfwl{clw

Km|w{l

Flgw|hwq 73$ 7?87

Iaj hbe _hu Ch{nldd


2/43

Pldd lskchb`l ucm|`cu{ mb**

Pchu l em$ hbe clb$ elplbe{ mb qm|w `mhd#{!fmw ucl qlhw$ al9 Phbu h{ j|kc cmblq h{ pm{{agdl=

Phbu {mjl cmblq g|u hd{m hbu um jhnl {mjl b|k{hbe-mw x|llb{=

Bmbl mf ucl hgmvl( I|{u hbu um nllp gll{ hdavl(

Lhwdq [pwab` [uaj|dhuamb Wa{n{ hbe Wlhwe{

Wlvlw{ab` [hwj Kmbuwmd #ab heeauamb um wlvlw{ab`!

[|plwab` fmw Cmblq

Muclw ucm|`cu{


3/43

Ucl Eldakhul Ghdhbkl Glullb Jhsajayab`

Cmblq hbe Jabajayab` [hwjab`

Jhimw Cmblq Fdm

Gll +{

Jhq 8 I|dq 8


4/43

Pcq ucl Eldakhul Ghdhbkl=

Um jhsajayl cmblq pwme|kuamb$ blle ucl ca`cl{upm{{agdl b|jglw mf fmwh`ab` gll{ clb ucl

jhimw cmblq fdm {uhwu{

Umm fl fmwh`lw{ : dl{{ cmblq

Umm jhbq umm {mmb jhq : gll{ ab uwll{


5/43

Pclb um [uhwu Kmdmbq [uaj|dhuamb

hbe-mw Jhbap|dhuamb{

Jhimw Cmblq Fdm

Gll +{

Jhq 8 I|dq 8

[uaj|dhuamb

Wlvlw{ab`[hwj Jhbh`ljlbu Uajl

==

[uhwu ehul a{ lhuclw elplbehbu


6/43

[uhwu ucabnab` {uaj|dhuamb clbClbgau-Elhebluudl mw Wle Jhpdl Gdmmj


7/43

Dmu{ mf _mddlb kmjab` ab #7-7;-87!

Pchupmddlb {m|wkl=


8/43


9/43


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11/43

Lvlwqucab` Ld{l Glab` Lx|hd

#cakc au blvlw a{!$

Lhwdq Flg kmbuab|l um flle fmbehbu

Gmuumj mplb mw kdm{le=

Jae Flg [uaj|dhul mw bmu= Da`cu #"< 9 8 mw 8 9 8! {|`hw hulw

_mddlb phuuq

Dhul Flg Wlvlw{l Gmuumj gms um ump pm{auamb pwmvaele au eml{ bmu {pdau kd|{ulw$

hbe ucl lhuclw kmmplwhul{ #jmwl mb uca{ {cmwudq!

Kchb`lhgdl lhuclw khb kwlhul pwmgdlj{


12/43


# kmbuab|le!

Lhwdq Jhwkc kmbuab|l um flle Jhwkc Faw{u hwj ehq #hgmvl 6? el`wll{!

em ucmwm|`c ab{plkuamb fmw ea{lh{l{-pl{u{

Jaul ewmp=

Jleakhul mbdq clb-af blkl{{hwq

Jmwl mb pl{u jhbh`ljlbu dhulw

Lx|hdayl clhducqkmdmbal{ clb blkl{{hwq Wmuhul-wlvlw{l gmeal{ h`hab$ af blkl{{hwq$

fmw {hwj kmbuwmd mw |uadayl ucl ab{uabku um

elvldmp b|k{


13/43


#kmbuab|le!

Jhwkc Aelhd uajl um jmvl cavl{ Dhul Jhwkc mmelbhwl hdd wlheq=

Lhwdq Hpwad kmbuab|l jmbaumw fmw {hwj

jhbh`ljlbu A{mdhul x|llb af blkl{{hwq

Hwuafakahd {hwj #kwlhul b|k{!

Kclknlwgmhweab`Phdu Pwa`cu Jae Hpwad wlx|llb af blkl{{hwq |{ab` kldd{


14/43

kmbuab|le

Ab dhul Hpwad mw Jhq$ em qm|w {pwab` {pdau{ af

uchu a{ mbl mf qm|w `mhd{>

Fmw {hwj kmbuwmd

Fmw hb abkwlh{l #b|k{! fmw qm| mw h bl

gllnllplw

Fmw wl*x|llbab` dhulw


15/43

ucl ehq qm|w gll{ dmm{l ucl ab{uabku

um {hwja{ ucl faw{u ehq mf uclaw elja{l(

Umbq Iheybln

[hwjab`


16/43

Bhu|whd wlpwme|kuamb mf h kmdmbq

\bdanl {mdauhwq gll{$ {hwjab` a{ ucl mbdq hqcmblq gll{ khb wlpwme|kl bhu|whddq

Gllnllplw{ umehq {hq {hwjab` a{ ghe$ {m uclwlj|{u gl {mjlucab` wmb` auc ucl gll{

H c|bewle qlhw{ h`m$ gllnllplw{ m|de gwh`hgm|u cm jhbq {hwj{ uclq che$ hbe uhnl auh{ h {a`b mf clhducq gll{

PCHU A[ [PHWJAB@=


17/43

Pchu Chpplb{ Ab{ael ucl Cavl

Lskl{{ ewmbl{ hwl pwme|kle

Pmwnlw{ hwl pdhkab` blkuhw ab ucl gwmme bl{u hbe au a{ bmujmvle um cmblq {umwh`l #ucl gwmme bl{u hpplhw{ um {cwabn!

Ucl x|llb a{ kmhsle um dhq l``{ ab h b|jglw mf x|llbk|p{ #hdhq{ pwl{lbu ab ucl cavl!" Mbl mf ucl{l blx|llb{ add clhe ucl jmuclw kmdmbq

Ucl x|llb a{ fle dl{{ {m {cl {ump{ dhqab` l``{ hbe clwla`cu a{ wle|kle

Ucl falde gll{ em dl{{ mwn

Jhbq |bljpdmqle b|w{l gll{ umm


18/43

Kh|{l{ mf [hwjab`

Ucl daulwhu|wl$ ucl lg$ hbe i|{u hgm|u lvlwqgllnllplw {|``l{u{ uclwl hwl hgm|u 8? um 8 hbe blhwdq uchu jhbqpwlvlbuavl k|wl{

HGK & SQY mf Gll K|du|wl #8181 Leauamb!$ da{u{87 kh|{l{ hbe kmbuwmd{

W|b{ ucl `hj|u fwmj kh`ab` ucl x|llb$

lbdhw`ab` ucl lbuwhbkl$ pwmvaeab` {chel$ umldajabhuab` |{ldl{{ ewmbl{

Jmwl wlklbudq$ cmblq gll lsplwu{ Ellq

Khwwmb$ Jhwamb Ldda{$ hjmb` muclw{***


19/43

**[|``l{u uchu

Hdd ucl{l kh|{l{$

wlh{mb{$ hbe

`|l{{l{ khb gl

wle|kle um hgm|uucwll jhimw

khul`mwal{> hbe

ucm{l hwl ucl mbl{ldd dmmn hu jmwl

kdm{ldq


20/43

Kh|{l{ mf [hwjab`===

#8! Dhkn mf [phkl ab ucl gwmme bl{u A{ uca{ ucl jm{u ajpmwuhbu kh|{l=

Pcq= Pchu=

#7! X|llb h`l hbe-mw {mjlucab` ld{l Ajpmwuhbu= Cm= Pcq= [md|uamb{=

#;! Lbvawmbjlbuhd _wajhwadq whabq$ kmde {pwab` lhuclw=


21/43

Pclb um [uhwu Qm|w [hwj

Jhbh`ljlbu

Kh|{l

Dhkn mf {phkl ab gwmmebl{u

X|llb pwmgdlj{

Lbvawmbjlbuhd

Pclb um [uhwu

Bmwjhddq Jae Jhwkc$ hfl lln{ hfulw

kmdmbq a{ {uaj|dhule

Ucl I|dq pwlvam|{{mucl kmdmbq khb chvl h

qm|b` x|llb ab {pwab`

_whqlw{ lhkc jmwbab`hbe lvlbab`


22/43

Pchu um em clb qm| fabe uca{=


23/43


24/43

Wlvlw{ab` Embu em au umm lhwdq hbe

embu em au umm dhul

Kcadd gwmme$ abhgadauq mf b|w{lgll{ um kmvlw ucl {khuulwlegwmme hwl {qjpumj{ mf ummlhwdq wlvlw{ab`

Em bmu {pdau ucl kd|{ulwclb wlvlw{ab`

Af umm dhul$ um*ucawe{ mf uclgll{ jhq gl ab ucl uwll{

Hd{m `wlhu uajl um em qm|whs wlpdhkljlbu(

H

G

K

K

H

G

glfmwl

hfulw


25/43

Kmwwlku Wlvlw{ab`

Gwmme bl{u #kd|{ulw!lbe{ |p ab h {ab`dlgms #H mw G!$ mw

Lbe{ |p {pdauglullb gms H hbegms G> g|u {uaddkmbuhable h{ hkmjpdlul kd|{ulw

Hd{m `wlhu uajl umem qm|w hswlpdhkljlbu(


26/43

Kmwwlku Wlvlw{ab`

Gwmme bl{u #kd|{ulw!lbe{ |p ab h {ab`dl gms#H mw G!$ mw

Lbe{ |p {pdau glullbgms H hbe gms G> g|u{uadd kmbuhable h{ hkmjpdlul kd|{ulw

Hd{m `wlhu uajl um emqm|w hs wlpdhkljlbu(


27/43

Abkmwwlku Wlvlw{ab`

Gwmme bl{u #kd|{ulw! lbe{ |pab um eafflwlbu pdhkl{9 gmsK hbe G!$ {|kc uchu

Gwmme hbe b|w{l gll{ hbe

fmme hwl {lphwhule umm fhwe|wab` h kwauakhd {|wvavhdplwame" Gwmme add ealaucabh {cmwu uajl auc dmlvlbab` uljplwhu|wl{

[uadd khb em hs wlpdhkljlbu

Kc n g ea -B u


28/43

Kclknlwgmhweab`-Blkuhw

Jhbh`ljlbugq Phdu Pwa`cuWlhwwhb`ab` {umwl{ hgmvl ucl gwmme bl{u

Ab KG-BJ$ fwhjl{ hwl wlhwwhb`le hgmvl ucl

`wmab` gwmme bl{u" Ucl cmblq fwhjl{ hwl hdulwbhule

auc fwhjl{ mf ljpuq ewhb kmjg" #Gl`abblw{ add

bmu chvl lbm|`c ewhb kmjg um uwq uca{ {q{ulj"! Au a{

gldalvle uchu mbdq kmdmbal{ uchu plwklavl uclj{ldvl{

um chvl lbm|`c wl{lwvl{ add huuljpu um {hwj"

KG-BJ hgmvl ucl gwmme bl{u hpphwlbudq el{uwmq{ uca{{lb{l mf chvab` wl{lwvl{"

QM\ PADD CHVL UM KMJL UM HBMUCLW

JABE [LU UM UWQ UCA[ MBL(


29/43

Kclknlwgmhweab`#kmbu!

Gmuumj {|plw a{ {ajpdq mblfwhjl mf lhkc$ khpple

cmblq hbe cmblqkmjg$

hdulwbhule

Ump {|plw a{ ucl {hjl$

LSKL_U$ um khpple

cmblq mb lhkc {ael> um nllpucl kclknlw * gmhweab`

vlwuakhdCmblq {|plw{


30/43

Eljhwllab`

L{{lbuahddq abvmdvl{ {lphwhuab` ucl x|llb fwmj jm{u mfclw gwmme

_dhkl x|llb ab gmuumj gwmme kchjglw auc h fwhjl mwum mf khpple gwmme

X|llb lskd|elw mvlw uchu kchjglw

Gms mw um mf ljpuq kmjg mvlw uchu

Wljhabab` gwmme mvlw uchu

\pplw gms j|{u gl kclknle fmw x|llb kldd{ lvlwq


31/43

Eljhwll glfmwl & hfulw

Fabe x|llb$ {lu clw h{aeluljpmwhwadq

7 mw ; fwhjl{$ jhabdq{lhdle ab gmuumj gms aucx|llb

Jaeedl gms a{ ljpuq kmjg

Ump gms a{ wl{u mf gwmme

Khb hee hbmuclw gms mfkmjg hbe-mw fm|behuamb afel{awle #bmu mb ump mwgmuumj!

x|llb

lskd|elw

X|llb

7 fwhjl{ {lhdle

wl{u a{ ljpuq kmjg

ljpuq kmjg

wl{u mf gwmme

hbe fmme

glfmwl

hfulw

_wmghgdq mde pmddlb$

mde kmjg$ jhqgl

{mjl gwmme

Gwmme$ fmme$ fl af

hbq mplb kmjg{

[mjl mde cmblq$gwmme$ fl af hbq

mplb kmjg{


32/43

CMBLQ FDMP BMUL[9

8" Pclb ewhab` m|u kmjg ab h cmblq {|plw$chvl 8? fwhjl{"

7" Hfulw kmjg ch{ gllb ewhb ab h cmblq {|plw$chvl 1 fwhjl{" #ewh mb 8?$ w|b mb 1!

;" Pclb uwqab` um {uwlukc m|u ewhb kmjg ab h

cmblq {|plw$ p|u ; fwhjl{ mf ewhb kmjg$ ;fwhjl{ mf fm|behuamb$ uclb ; fwhjl{ mf ewhbkmjg" #Wakn Fldd!


33/43

Bmul{9 #kmbu!

5" [mjl jljglw{ ab{uhdd h {khdl cavl #mwmuclwa{l la`c uclaw cavl{! um elulwjabl clbblkuhw fdm {uhwu{


34/43

Fwmj @lmw`l{ _abn _h`l{Fmw gllnllplw{ auc ewhb kmjg

8" H{ lhwdq h{ Hpwad 8{u$ hee ucl faw{u cmblq {|plwPAUCM\U h x|llb lskd|elw"

7" Fm|wullb ehq{ dhulw #jhnl {|wl ucl x|llb a{BMU ab uchu faw{u {|plw!$ p|u h X|llb Lskd|elw|belw au$ hbe hee FM\W jmwl {|plw{ mf ewhbkmjg HDD HU MBKL(

Ljpuq ewhb kmjg ch{ h {plkafakpclwmjmbl uchu lbkm|wh`l{ mwnlw

gll{ um fadd au auc cmblq"


35/43

Fwmj @lmw`l{ _abn _h`l{Fmw gllnllplw{ aucm|u ewhb kmjg

8" \{l 8? fwhjl{ mf fm|behuamb #pwl{{le ua`cudq

um`luclw! ab ucl faw{u {|plw"

7" Mbkl uca{ {|plw ch{ 6*3 fwhjl{ mf {mjlucab`#blkuhw$ pmddlb$ mw gwmme!$ jmvl ucl m|ulw

fwhjl{ abum ucl klbulw$ hbe hee h X|llb

Lskd|elw #jhnl {|wl ucl x|llb a{ bmu |p ab uca{

{|plw!" Uca{ {|plw a{ bm ghaule um ewh

mwnlw{ |p ucwm|`c ucl X|llb Lskd|elw"


36/43

@lmw`l{ _abn _h`l{ #kmbu!

;" Hfulw ucl faw{u {|plw a{ hgm|u 0


37/43

Gmuumj [|plwab`

8" _|u qm|w 8{u Cmblq [|plw auc 8? fwhjl{ua`cudq gm|be um`luclw mb ump mf ucl cavlaucm|u h X|llb Lskd|elw" Qm| jhq a{c umghau uca{ {|plw gq jmvab` h fwhjl mw um mf

Mplb Gwmme |p wlpdhkab` ucl klbulw fwhjl{mf fm|behuamb"

7" Mbkl ucl gll{ {uhwu g|adeab` m|u ucl kmjg abuca{ {|plw$ p|u ucl fwhjl{ mf Mplb Gwmmeghkn emb abum ucl gwmme kchjglw hbe jmvl|p ucl pwlvam|{dq wljmvle fwhjl{ fwmj ucl{|plw"


38/43

Gmuumj [|plwab` #kmbu!

;" Hee h x|llb lskd|elw |belw ucl 8{u Cmblq [|plw"#Jhnl {|wl ucl x|llb a{ bmu ab uca{ {|plw!"

5" Mbkl ucl 8{u Cmblq {|plw a{ 0


39/43

Gmuumj {|plwab` #Kmbu"!

Uca{ jlucme mf {|plwab` a{ khddle

GMUUMJ [\_LWAB@" Au a{ |{le gl{u

clb qm| blle ewhb kmjg"

Au hd{m jhq gl |{le clb qm| chvl h

lhn kmdmbq uchu qm| a{c um kmddlku cmblq

fwmj |{ab` ewhb kmjg"


40/43

Jmwl pl{u jhbh`ljlbu ucm|`cu{

VhwwmhHdwlheq jlbuamble jaul ewmp{ & A_J

Kmb{aelw ewmbl p|dd{ hd{m

[jhdd Cavl Glludl{

Ihjal Ldda{ bmul9 huuhkn hu lhkc dafl {uh`l

L``{ & Dhwvh cq`lbuak x|llb{

_|ph bljhumel{

He|du{ ab*cavl uwhp


41/43

Qm| khbbmu kmbuwmd ucl plhuclw(

Cmu #Gwmme wlhwab`!Abkwlh{l vlbuadhuamb

[|ppdljlbu hulw

Kmde #Kcaddle gwmme mw {uhwvhuamb!Wlpm{auamb fmme

Ewm|`cu #[uhwvhuamb!

[|ppdljlbu fmme hbe hulw

Plu#Kchdngwmme$ eq{lbulwq$ jlhbbl{{!Abkwlh{l vlbuadhuamb

"


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X\L[UAMB[=


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BANV Spring Management 2012 Refresher Class