Barriers to Communication Presentation - Unitedworld School of Business

7/28/2019 Barriers to Communication Presentation - Unitedworld School of Business

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Barriers To Communication


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IntroductionCommunication process

Some factsBarriers in communicationBarriers sender, receiver and both.How to overcome these barriersConclusion

Index


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Communication:The transmission of a message/ideas/attitudes/emotion, from a sender to areceiver which is understood by the receiveras the sender intended.

Introduction


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Communication process

Sender Receiver

ENCODINGROUTEIDEA

FEEDBACK

INTERPRETING


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Let us see why ? (some facts)

People remember: 10 % of what they read 20 % of what they hear 30 % of what they see 50 % of what they see and hear 80 % of what they say 90 % of what they say and do

Communication is limited innature


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If you tell 100 people something: After 24 hours, 25 % have forgotten it After 48 hours, 50 % have forgotten it After 72 hours, 75 % have forgotten it After one week, 96 % have forgotten it

Some more Information


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A barrier in Communication reduces theimpact of the communication during & after

the process is over.

To be more precise, communication processmust address the barriers that exist in theprocess

So, Communication is about overcoming

barriers.

Why this happens


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An Example: a video


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The common barriers in communicationare: Environmental barriers Personal barriers

Administrative and financial barriers Time barriers

Barriers in communication


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Crowded, noisy environment.People taking, music playing.

No Privacy.The presence of an assistant.Telephone call.

Environmental barriers


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Lake of confidence.Personal shyness.Internal conversation orinternal monologue (self talk).Lack of objectivity.Culture differencesLanguage.EmotionDiscomfort in sensitive situations.Values and believe.

Personal barriers


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Administrative decisions.Management strategy.Financial support.Number of staff.

Goal conflicts

Administrative and financialbarriers


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Lack of time.Inappropriate time to talk.Inferring (conclude)

Time barriers


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Lack of planningpurpose of communicationObjectives to be achievedChoice of wrong language, resulting in badlyencoded message

Unshared & unqualified assumptionsDifferent perception of realityWrong choice of the channel

Barriers sender


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Poor listenerInattention

MistrustLack of interestPremature evaluationSemantic Difficulties

Bias / Lack of trustDifferent perception of realityAttitudinal clash with senderNot in a fit physical state

Barriers Receiver


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Absence of a common frame of referenceaffecting smooth interpretation of thoughts,feelings and attitudes from the sender to thereceiver in a specific situation

Common barrier both sender & receiver


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Filtering: A sender s purposely manipulation of information so that it will be seen favorable tothe receiver.

Information overload: A condition in whichinformation inflows exceeds an individualsprocessing capacity. In this situation peopletends to select out, ignore, or forgetinformation.

Other Barriers


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Perception: Receivers selectively see and heardepending upon their needs, motivations,background, experience and other personalcharacteristics. They dont see reality, butinterpret what we see and call it reality.

Semantic Problems : It is of vital importancefor the sender to encode his message in such a waythat receiver decodes it to get the intendedmeaning. One must aim at simplicity, clarity andbrevity so as to minimize the chances of differentinterpretations.

Other Barriers


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Eliminating differences in perceptionUse of Simple LanguageReduction and elimination of noise levelsKnow what you want to convey

Active ListeningEmotional StateSimple Organizational StructureAvoid Information Overload

Give Constructive FeedbackProper Media SelectionFlexibility in meeting the targets

How to overcome these Barriers


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Communication is about overcoming thebarriers i.e. (environmental, personal,administrative, financial and time). Forcommunication to be effective, one has tounderstand that barriers exist and theknowledge of minimizing these barriers isthe only way by which we will be bettereffective communicators.

Conclusion


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Communication is the realwork of leadership.

Nitin Nohria


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Campus Overview

907/A UvarshadGandhinagarHighway, Ahmedabad 382422.

Ahmedabad Kolkata

Infinity Benchmark,10 th Floor, Plot G1,Block EP & GP,Sector V, Salt-Lake,Kolkata 700091.

Mumbai

Goldline BusinessCentre Linkway Estate,Next to Chincholi FireBrigade, Malad (West),Mumbai 400 064.


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Thank you

Documents

Barriers to Communication Presentation - Unitedworld School of Business