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An overview of ideas from the Harvard University Advanced Leadership Initiative Think Tank
Basic Education:Filling Leadership Gaps and Repurposing Education to Develop 21st Century Competencies
Harvard University Advanced Leadership Initiative
2009
Basic Education:
Filling Leadership Gaps in K-12 Public Education
An Overview of Ideas from the Harvard University Advanced Leadership Initiative Think
Tank
Faculty Co-Chairs
Fernando Reimers
Rosabeth Moss Kanter
March 12-14, 2009
TABLE OF CONTENTS
Introduction: The Think Tank Premise……………………………………………..1
What Is The Education Problem?.......................................................................3
Inside The Building: Supporting Teaching…………………………………………7
Spanning Buildings: Public-Private Partnerships………………………………….10
Outside The Building: Social Entrepreneurs………………………………………13
Leadership for the Future……………………………………………………….…16
Think Tank Agenda………………………………………………………………...18
2009 Advanced Leadership Fellows …...…………………………………………19
Advanced Leadership Faculty..………….…………………………………………20
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Introduction: The Think Tank Premise
The Advanced Leadership Initiative at Harvard University (ALI) is dedicated to educating and
deploying a leadership force of experienced leaders who can address challenging national and
global problems. An important part of the process is to stimulate discussion among experts and
advocates about the gaps that can be filled by Advanced Leaders, including the Advanced
Leadership Fellows at Harvard who are preparing to transition from their primary income-earning
years to their next lives of service. Each year, ALI convenes three solution-finding workshops called
Think Tanks to delve deeply into the nature of social problems, their potential solutions, the barriers
to change, and the ways that Advanced Leaders can make a difference.
The Basic Education Think Tank was the first in the series for 2009. It was chaired by Fernando
Reimers, the Ford Foundation Professor of International Education at the Harvard Graduate School
of Education and an ALI Co-chair, with collaboration from Rosabeth Moss Kanter, the Ernest L.
Arbuckle Professor of Business Administration at the Harvard Business School and Chair/Director of
ALI. David Gergen, Professor of Public Leadership at Harvard Kennedy School, Director of the
Center for Public Leadership, and an ALI Co-Chair, guided a University-wide public forum as part of
the event.
It should go without saying that the bedrock of a well-functioning democratic society is an
educated citizenry. In the 21st
century, the need for a well-educated populace is more critical than
ever. Certainly, in a perfect world, public education systems would universally imbue students with
the skills needed to become productive workers and well-informed, innovative, engaged citizens.
Indeed, this is the case in some nations, such as Finland. But in developing countries, even the most
basic education remains out of reach for too many children. Even in the U.S. – the first country to
offer universal public education, and the country which, in aggregate, has the most educated
workforce in the world – the quality of education has declined to the point where, by some
measures, the country ranks 25th
among developed countries in literacy, numeracy and science.
Reimers and Kanter emphasized that the goal for this dialogue was determine opportunities to
maximize outcomes for children, to help them gain the knowledge, skills, and character that would
enable them to lead prosperous and fulfilling lives. Although it’s commonly assumed that it’s better
for children to go to school than not, Reimers said, ‚Schools can be a very debilitating institution.
We need to think very critically about the notion that if we just get every child to go and finish
school, it's going to achieve the aspirations that we've held onto for 500 years – that we can,
through these institutions, create societies that are more civil and more peaceful.‛ He also noted
that ‚Education used to be about the development of excellence and competency in an academic
sense, but also very much a building of character.‛ But over the last 15 years, character-building
has gone by the wayside as public education has focused on mechanisms designed to ensure
subject matter coverage. Reimers invoked history: Massachusetts education reformer Horace Mann,
who saw schools as a way to build trust among diverse individuals, as immigration swelled; and
Eleanor Roosevelt, who saw that basic education should be a universal right to produce conditions
for sustainable peace in the aftermath of the devastation caused by World War II. Lack of high-
quality basic education is associated with fragmentation of societies, the increase in violence in
communities and in nations, and the undermining of the ability of states to govern.
Kanter reinforced the Think Tank’s emphasis on skills rather than schools per se. ‚A lot of schooling
in the past was about teaching people to assimilate into a culture that already existed. We live in a
world that's open-ended and changing…..How do we create the conditions so that those
outcomes are best suited for the future, rather than the past?‛ she asked. In addition, she urged
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those concerned about education to put more emphasis on the extrinsic conditions needed to
promote learning. The school is just one influence in a child’s life. What about the other influences
– the community, the family, the culture, the rest of life? ‚How do we create conditions under
which children thrive?‛ she asked. ‚How can entrepreneurs help make it possible for children to
thrive when they do go to school, regardless of what happens outside of school?‛ This emphasis
she defined as ‚Thinking Outside the Building,‛ that is, moving beyond established models and
institutions to fill leadership gaps with promising innovations.
Solutions begin with understanding the nature of the problem. The challenge for Advanced
Leadership is to find solutions when goals are complex or conflicting and the problem is subject to
multiple interpretations.
3
What is the Education Problem?
_____________________________________________________________________________________
The first challenge is reaching all students. The U.S. has what David Gergen called an American
paradox: the best system of higher education in the world with a struggling K-12 system. When
measured by standardized scores, U.S. students score near the bottom of countries in the
developed world, and the racial disparity in achievement is particularly stark. Taking a comparative
perspective, Think Tank discussions explored several types of explanations:
The political implications of racial composition of urban schools
The need to upgrade the teaching profession
The need for better engagement of students’ intrinsic motivation to learn, which might
mean more flexibility
Racial composition and its consequences
Research shows that there are considerable racial and ethnic disparities in achievement in the U.S.
Ronald Ferguson, Senior Lecturer in Education and Public Policy at the Harvard Graduate School of
Education, connected this to a political climate of low investments in urban schools and a cultural
context in which there is lack of support for educational achievement in early years. ‚By the time
students get to 12th
grade, there are about four years’ difference between blacks and Hispanics,
versus whites and Asians,‛ he said. Ferguson challenged the notion that nature trumps nurture,
asserting that learning is mostly affected by life experience. Between 1971 and 1988, 62 percent of
the reading score gap between blacks and whites in the National Assessment of Educational
Progress disappeared. ‚Something [in terms of life experience during these years in the U.S.]
changed,‛ he observed. ‚The I.Q. of the entire United States population rose by 18 points in the
latter two-thirds of the last century. We often talk about I.Q. as if it's the real genetic measure of
intelligence. Well, genetics don't change that fast.‛ Observing that racial gaps begin to appear by
the age of three, ‚the evidence is accumulating that it's got a lot to do with early childhood
experience,‛ in parenting practices and environment, Ferguson noted, adding that each learning
experience correlates to physical changes in the brain. ‚And we have to start to help both parents
and children understand that, so that some kids don't think that they're just stuck [with being]
stupid and other people think they're stuck [with being] smart.‛
International comparisons underscore the U.S. dilemma. Andreas Schleicher of the Organization for
Economic Cooperation and Development (OECD), concurred, observing that currently, 25% of the
15-year-olds who take the latest international standardized test called the PISA assessment don't
make it to the minimum level of competency that enables them to continue learning. ‚The impact
that social background has on learning outcomes in the United States is particularly strong, much
stronger than in other countries,‛ he noted. The exceptionally high rate of failure in the U.S.
education system has particularly to do with incentive structures. ‚The United States has favored
smaller classes over better salaries and working conditions – you pay a price for that. You can
double teacher salaries, but if you don't change the incentive structures and the work environment,
nothing will change.‛ He observed that in high-performing educational systems in countries such
as Finland, Korea or Singapore, teachers receive a high amount of training and develop curricula
collaboratively. ‚It's not this industrial mindset where you have someone who invents some
standards and then train everybody how to implement it in the classroom,‛ Schleicher said.
Kathleen McCartney, Dean of the Faculty of Education at the Harvard Graduate School of
Education, issued a strong call for closing educational disparities: ‚I believe that education is the
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civil rights issue of our time,‛ she said. ‚And what I mean by that is that it really provides a
foundation for a just society … it affords each child access to the American dream. Education was
what made this country great.‛ McCartney outlined a variety of failures in U.S. public education
systems, primarily those in poor urban districts. There are real costs associated with this failure:
every dollar invested in education saves $4 in costs to the justice system, special services and
welfare. She suggested that ‚If children spend more time on task, they're going to learn more,‛
and that more research in education is required. ‚In order to really be able to scale up successful
solutions, we need to invest in education the way we invest in science, health and
technology….We need to teach children 21st century skills … like critical thinking, collaboration,
innovation,‛ she urged.
Citing a McKinsey & Company study of 25 of the world's best school systems, McCartney added
that ‚schools that were successful were better able to attract the best teachers. And they were also
schools that really had a laser focus on instructional improvement.‛ Though some believe that
standardized testing will help teachers deliver good instruction, ‚others of us [particularly at the
Harvard Graduate School of Education] are more critical about it.‛ Focusing on early childhood
education would set the stage for later success, McCartney suggested, citing innovative programs
such as New York City’s Democracy Prep and the POSSE program in which groups of children from
poor neighborhoods are sent to college. She noted that there were opportunities aplenty for
entrepreneurial solutions such as these.
The teaching profession
Many Think Tank participants felt that supporting teachers is key to fixing the system. A cultural
bias exists in the U.S. against ‚those who teach‛ (as opposed to ‚those who do‛). Even the most
experienced and effective teachers are undervalued in a society that places a premium on much
more lucrative private-sector professions. While schools of education churn out accredited
teachers, too little academic research is devoted to public education, and too little rigorous training
provided to those who bear the heavy responsibility of educating tomorrow’s citizens.
The lack of professionalization, combined with a lack of funding for public schools, exacerbates
ineffectiveness and keeps teachers relegated to second-class status. Teachers require better training
at the university level and more professional development in their jobs.
As a university president, Ruth Simmons, President of Brown University, expressed her intent to
make sure that Brown brings talented students into the teaching profession and motivates these
teachers with a calling. ‚There's nothing more valuable to us than for the best and the brightest
students to really teach,‛ she said. Education, she said, is a gift given by families and teachers to
the students. Yet despite the fact that the U.S. was the first country to mandate universal
education, a strong anti-intellectual bias runs through the culture, she observed. As a society, ‚We
don’t prize education in our children,‛ she noted. ‚In certain [American] communities, you'll hear
individuals say, ‘Well, I certainly don't want my taxes raised to help pay for improved schools
because I don't have kids in the schools.’‛ Such societal devaluation of the teacher and the strain
of anti-intellectualism undermine not only the aspirations of the best and brightest who may want
to go into education, but education itself.
Are teachers treated as professionals under current requirements, such as standardized testing, or
are they turned into ‚technocratic robots,‛ as Harvard Business School Professor Rakesh Khurana
put it? Khurana called for raising the status of the profession, ‚so that it's not synonymous with
indoctrination and the kind of economic bribery system we create in business, so that teachers can
respond to the calling, the vocation, and the sense of making a difference.‛
5
Student engagement
More uniform curricula and regimentation were not seen as an answer; indeed, many participants
viewed these as part of the problem. What is needed, as Ruth Simmons said, is ‚a truly engaged
model of learning, where the student is neither the victim, nor a passive learner, but truly involved
in their education and respected as such.‛ An engaged student later becomes the engaged citizen,
to innovate and to lead a satisfying life. Simmons praised the difference a caring and committed
teacher makes in a student’s life – and helps students feel that learning is an important thing.
Indeed, while much of the focus for education reform involves low-achieving students, it is
important to serve gifted and talented students, particularly in poor districts where no testing for
gifted students occurs. Lea Ybarra of John’s Hopkins University issued a reminder that students are
considered at risk if they can’t read or might drop out of school, but what about the bright ones
who are bored and get overlooked? Are schools offering enough to motivate talented students?
‚The problem with schools is that they are boring,‛ declared Deborah Meier, Senior Scholar and
Adjunct Professor at New York University’s Steinhardt School of Education who has created and led
successful, innovative inner city schools. ‚Children are natural learners,‛ she said. ‚Unless we
transform schools, I think keeping them there longer, starting them there earlier, and forcing
adherence to inflexible standards is just another waste of time and energy that could go in a
different direction.‛ Increasing the school day and more time on tasks is not the answer, she
contended. ‚Children in the countries we claim are more competitive spend fewer hours in school
than we do, not more. And their teachers spend fewer hours in direct contact with the students
than ours do.‛ Nor, she suggested, is education a ‚business,‛ despite the widespread belief that
business has appropriate answers to educations problems (adding that the recent economic disaster
might cause a reexamination of the way school success is measured). She argued against paying
students and teachers bonuses for performance. Successful schools, she said, challenge and reward
children who want to learn. The goal is to help foster ‚schools where strong, powerful, interesting
adults exercise judgment in the presence of kids, examine data, bring together a community that
includes several generations, in which young people are learning how to become adults in the
company of adults they might like to become.‛
The idea of children as natural learners was underscored by the example of basic education in
conflict zones of the world such as Afghanistan, Sudan, and Iraq, where students attempt to learn
even under situations of dire conflict and extreme poverty, as recounted by Charito Kruvant, CEO
of Creative Associates International. There is also a major challenge getting children into schools, as
Charles MacCormack, President of Save the Children, pointed out; of the 70 million school-age
children who are not in school, 37 million are in conflict-affected states. Even so, students in such
countries, such as young girls in Afghanistan who have been left out of the educational system for
years, are successful learners because they are very highly motivated, Kruvant said. Once they have
the opportunity to go to school, the girls can cover three years of schooling in one year because
they are so hungry to learn, and they know that people care about them. ‚In one year, most of
them ... not only just pass the test, they get better grades than the United States.‛ But in the U.S.,
public education is taken for granted. She also argued that public education is a community
responsibility. She reflected on her experiences in the crisis-laden, corrupt public schools of the
District of Columbia, noting that the community finally took action. ‚It took months and months of
good people like you to come and say, ‘Yes, [the neglect of students in the schools is due to]
racism, but it's a lot more than racism.’‛
In short, all three factors interact to reduce outcomes for children: political and community support,
especially in early years; teacher supply and quality; and the ability to engage children’s natural
desire to learn. The search for solutions took Think Tank participants to an exploration of
6
approaches ‚inside the building‛ – that is within the instructional core of schools themselves;
‚spanning the buildings‛ – that is, partnerships between schools and other significant institutions
to support school performance; and ‚outside the building‛ – that is, in community programs led by
social entrepreneurs finding new ways to integrate schooling into children’s communities and lives,
including through innovative technologies that enhance learning. And perhaps the children
themselves are part of the solution. ‚Today's kids are going to set the values and standards by
which tomorrow is governed. If you influence this generation to feel that education is an important
part of everyone’s lives, then, in fact, what you may well do is influence a generation that is more
involved in education,‛ 2009 Advanced Leadership Fellow James Kaplan said.
7
Inside the Building: Supporting Teaching
‚You have to provide teachers with conditions in which they can teach,‛ Fernando Reimers
declared. ‚They need a relevant, coherent curriculum. They need instructional resources. They need
to have organizations where they can perform. And they need, of course, leadership that supports
their good work. It takes time to learn and to teach.‛
What is a systemic model for excellence in teaching? The best performing basic educational system
in the developed world, based on international standardized tests, is Finland. The country’s
students consistently score highest worldwide in the international assessments of literacy, math and
science. The public system is so valued that there are few private schools. The single biggest success
factor is the teachers, according to Timo Lankinen, Director General of the Finnish Board of
Education. He explained that the Finnish system previously operated much like that of the U.S.
Students were tracked according to their performance on tests, which yielded mediocre results.
Then the system was reformed. Of course, Finland is a small country with a relatively homogeneous
population and a high level of adult literacy, but the outlines of the Finnish system are instructive.
Teaching is a high-status job in Finnish society. In Finland today, primary-school teachers spend
several years preparing for their careers; all have university-conferred master's degrees. Working
conditions are very good. Finnish primary-school teachers collaborate closely with one another; they
have a high degree of control over the curriculum; and they may select their own textbooks, as
long as they adhere to the core national curriculum. National standards are lean: the standards in
mathematics are about 10 pages long for K-12. Homework is kept to a minimum. About 6 percent
of Finland’s GDP goes to education (as opposed to 2% in the U.S). All children ages 8 months to 7
years have access to free, full-day daycare and kindergarten. Daycare costs no more than a few
hundred dollars a month. The focus for kindergarten students is to "learn how to learn.‛ Instead of
formal instruction in reading and math, students learn about nature; the emphasis is on broad-
based, holistic and deep learning. Finnish children do not begin primary school until they are seven
years old. Finland is a welfare state with a comprehensive health system. Students and teachers
receive a free hot meal daily. Schools are safe and clean, and the environment informal and
friendly.
The Finnish model is known to educational advocates in the U.S. who argue for adopting it.
Professor Linda Darling Hammond of Stanford University called for ‚making authentic work that
engages kids around important questions‛ – work that reflects key ideas in the disciplines and
sparks students’ intellectual curiosity. She compared the Finnish teacher development model to
that of medical schools in the U.S., where the participants receive ‚deep preparation in good
practice.‛ By placing an emphasis on skills for teaching struggling students, the Finnish system
assumes that teachers can instruct everyone else as well. If Advanced Leaders want to follow the
Finnish model, she said, they must invest heavily in teachers, conceive of public education as an
integrated system, and think long-term. ‚We have to be thinking continuously about what is going
to build instructional capacity that will last over the long haul,‛ she said.
Stanley Litow, IBM Vice President and President of the IBM Foundation (and former Vice Chancellor
of the New York City public schools), put it bluntly: ‚You want quality? Change how we nurture,
develop and support talent … by and large, teachers are trained and supported exactly the way it
was done 40 years ago. You can't solve the problems in 2010 the same way you did in 1970 or
1960. To follow the script of change, make sure you're focused; make sure everybody understands
what you're trying to change, [and that] everybody understands what are you going to do to
evaluate progress at the end of a six-month period.‛
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Educational quality is not just about teacher skill; working conditions loom large. Monica Higgins,
Associate Professor at the Harvard Graduate School of Education, showed that leadership in
schools makes a difference in teacher as well as student performance; she provided a model for
empowering or enabling forms of leadership rather than top-down traditional command-and-
control leadership. Fernando Reimers said that ‚you have to provide teachers with conditions in
which they can teach. They need a relevant, coherent curriculum. They need instructional
resources. They need to have organizations where they can perform. And they need leadership that
supports their good work.‛ Aligning curriculum, instruction, resources and assessment in a single
grade and across grades, he noted, would make students' educational experience more ‚coherent
and synergistic.‛
What teachers teach matters, not just how they teach. Subject matter preparation was considered
very important, especially in math and science. The opportunity for improvement through a
coherent curriculum was also discussed. William Schmidt, author of Why Schools Matter, called for
‚a national curriculum that is focused, rigorous and coherent‛ – that is, one that assures that
students learn appropriate material in a deep, systematic way. ‚The U.S. philosophy,‛ he observed,
‚is to teach everything everywhere because, then, somehow, somewhere, somebody might learn
something.‛ Countries with the highest-achieving students, by contrast, provide in-depth and
rigorous topic focus, so that a subject is mastered in one year rather than in several. ‚Coherence
has to do with how you sequence a topic,‛ Schmidt said. ‚How much depth do you give a topic at
a given grade level? Which topics need, logically, to precede other topics? How does the topic
reflect the internal logical structure of the discipline from which it comes?‛ Though such national
curriculum standards would fly in the face of America’s traditional reliance on local school board
authority, Schmidt is sure that ‚with standards for all… we would have a more equitable system
and we would also perform much better in those international comparisons.‛ As a leadership
challenge, he proposed a national campaign designed to help the public understand just how
important such an approach is.
Other countries also face the problem of teacher preparation. This has been a particularly difficult
challenge in South Africa. Palesa Tyobeka, Deputy Director General for General Education Training
in South Africa’s Ministry of Education, described the transformation in public education occurring
in her country. When the post-apartheid government came to power, the public education system
was in tatters. In 1994, 85,000 out of 400,000 teachers were deemed either unqualified or
underqualified, and the school systems were ‚ungovernable‛ due to union chokeholds. To prepare
a new cadre of teachers with the skills and competences the country needed, the government took
a very incremental approach. ‚Every step of the way, we had to move together with the teachers’
unions,‛ she said. ‚We had to invest in celebrating and recognizing excellence in the teachers …
and go out of our way to actually attract people into the profession.‛
Brazil has similarly faced roadblocks to quality education in poor teacher training, poor school
management and teachers’ unions that resist change. Brazilian Senator (and former Education
Minister) Paulo Renato Souza has found other tools to improve teaching, such as parental
involvement, the leadership of good principals, and the support of the media. Although every
district receives the same level of funding for books and teacher salaries, some schools are better
than others because parents and the community are deeply involved, and because the principals
are good managers. Good principals, he said, ‚call the community to work together.‛ As Minister
of Education, he tapped the power of parents by changing a major element of school funding –
instead of filtering money through the state to the schools, funding went instead to PTAs (parent-
teacher associations). ‚Before the program was started, we had 11,000 PTAs in Brazil,‛ he noted.
9
‚One year later, we have 70,000.‛ On a ‚National Day of Parents in the Schools‛ that called for
parental involvement, 60% of parents showed up – proof that a national advertising campaign
worked. Souza believes that public relations is critically important, because the media can
communicate and spread educational efforts. For example, when the state was having problems
getting textbooks distributed to schools, he enlisted the media to advertise an 800 number that
parents could call to demand the books.
Some, like Renato, expressed hope in ‚the new science of pedagogy.‛ With the help of
instruments that can assess the quality of education, and identify and measure teacher and student
abilities and competencies, he said, it’s possible to achieve a more objective measure of what
works. Others placed their bets on leaders who could inspire and mobilize teachers. ‚Leaders can
convince other people that my idea is their idea. A leader persuades teachers that change is a
matter of survival … It's not about having a job, or having a school fall down around us. Teachers
are waiting for somebody to come in and rescue them. Some leader has to step in and say, ‘Hey,
here's what we need to do’,‛ said 2009 Advanced Leadership Fellow Charles Bolden
10
Spanning Buildings: Public-Private Partnerships
In the U.S. in particular, but also around the world, the business community has a great interest in
improving educational outcomes, not only in terms of employable skills (productive workers for the
21st
century economy) but as a contribution to the quality of a society (developing an effective,
responsible citizenry). Some observers see this as bringing business management practice into
schools. ‚Historically, businesses think that they have all the answers,‛ noted Stacey Childress, a
Senior Lecturer at Harvard Business School. They assume that ‚if we would just run schools more
efficiently with the kinds of incentives that make businesses work, then schools would be better.‛
However, this kind of intrusion was not what Think Tank participants had in mind. They sought
more productive partnerships utilizing business capabilities to enhance school system capabilities in
a more collaborative and synergistic fashion. Stanley Litow, President of the IBM International
Foundation and Vice President for Corporate Citizenship and Corporate Affairs, asked ‚How can
you get people to open up their minds and figure out how to collaborate? You're not going to
agree with everything, yet everybody gets a say. How do you support more, not less, innovation?
And how do you figure out how to make [innovation] more part of a systemic strategy?‛
Can businesses work with school systems to reform education? The challenge is for business
leaders to take the time to understand the difference between running a business organization and
educational institutions that operate by very different rules. ‚It is hard to run a business,‛ Childress
said. ‚It is infinitely harder to lead and manage in the public education sector.‛ Allen Grossman,
with Childress a founder of the Public Education Leadership Project (PELP) – a venture between HBS
and HGSE – indicated the challenge: to integrate the management skills and tools into the
bureaucratic operations of school systems without trying to dictate certain politically sensitive
changes. Advanced Leaders who hail from the business world are needed to build more
public/private partnerships. To do this, they must first listen closely to the needs of educators, and
then investigate existing examples of successful public/private partnerships.
One example of such a partnership is The Boston Compact. Founded in 1982, the compact was
designed to enroll individual companies in the Boston area to work with individual high schools.
Over the years and through several incarnations, it has served as an example of a strong attempt to
institute clear standards in an effort to help school lower dropout rates and improve test scores.
According to the Compact’s former executive director, Robert Schwartz of the Harvard Graduate
School of Education, ‚the single most important [issue] was to get the system to take seriously its
responsibilities [in training students for] access to jobs.‛ Businesses provided resources in the form
of equipment, personnel and funding to help improve the performance of the partner schools, and
offered student placements for summer and entry-level jobs and internships. Given political and
budget battles, the relationship between businesses and schools has not been altogether smooth.
However, it has led to a decentralization of the management system of the schools, giving the
principals more clout in staff management and setting performance goals. Despite the struggles,
the Compact’s commitment to teaching improvement, innovation, accountability and measurement
has been unique.
A different experience in scope and outcomes occurred in Montgomery County, Maryland, where a
unique style of collaboration evolved. Montgomery County looked at core competencies of the
school administration and discovered that it could bring business expertise into a critical area of
human resources. As Allen Grossman explained, ‚The [schools’] HR programs were mostly
compliance-related and they didn't focus a great deal on how to attract the best teaching and
administration candidates, how to retain them, and actually motivate them.‛ With the help of
11
business professionals, school districts were better able to decide how to deploy human resources.
Additionally, 200 young executives in the county were recruited to coach 9th
graders in job
presentation skills.
IBM’s Reinventing Education initiatives, which have reached millions of students through
partnerships to produce innovative solutions in school districts encompassing about a third of the
U.S. and over a dozen other countries, represent an extensive model for partnerships between
schools and business. To make this valuable for schools, companies use their best capabilities to
find innovations that address problems schools face; to make this sustainable for companies, the
innovation involves areas that might also enrich the business. Hans-Ulrich Maerki, former Chairman
of IBM Europe, Middle East, and Africa, and a 2009 Advanced Leadership Fellow, noted that rather
than attempting to intervene directly in the educational process, businesses that help European
schools focus on contributing skills and services that can make schools more effective and efficient.
Maerki described IBM’s partnership with the German State of Brandenburg to create software and
systems that, once developed, could be sold to other school systems, earning IBM a good return on
its investment while the schools benefited from the company’s technological expertise. ‚We
learned that you can't just come in and give the people technology … and tell them what to do
with it,‛ he remarked. ‚It doesn't work.‛ Rather, what was required was business process
reengineering, which was a far more challenging undertaking. Maerki also envisioned a
transformation in the ways teachers work because of technology. ‚They will become coaches,
moderators, or whatever, but no longer transformers of knowledge because the kids coming to
school will know more than they do,‛ he said. He suggested that in the future, teachers may look
more like business managers. ‚I had to learn, as a manager, that all the people around me knew
more than I did,‛ he observed. ‚My role was not someone telling what they had to do. My role
was to moderate in a modern company … and I think a teacher will have to become a coach, like a
manager in business.‛
In general, they are two distinct levels of involvement companies can have with schools. At one end
of the continuum is to make a big investment, as IBM does, toward innovations that produce
systemic change. At the other is to work at a smaller level – say, bringing in volunteers to help set
up district-wide broadband networks. In the latter case, she suggested, ‚you want a wide range of
partners … to chip in a little bit.‛
A second form that public-private partnerships take is philanthropy – private sector foundation
support for innovations in schools. James Honan, a Senior Lecturer at the Harvard Graduate School
of Education, indicated that funders are looking for highly engaged partners who can develop
successful projects, he explained; therefore, any project that hopes to be funded must have a
strategy for ‚scaling up‛ to improve the outcomes of more students in the future than the current
grant allows in the test bed. Grant makers, he said, want to create so-called ‚big tents‛ ‚in which
individuals, institutions and communities can get to try to generate improved outcomes for young
people,‛ and there are ample opportunities for leaders to help with this. The funders need
engaged partners to make a difference in the world.
Public-private partnerships can fill significant gaps, especially in the developing world. In India,
there is a huge demand for teachers trained in math and science education to prepare young
people to take their place in the booming high-tech industries. Some business organizations have
created philanthropic arms with a specific mission to systematically change the gigantic, ineffective,
government-run Indian educational system, noted Dileep Ranjekar, CEO of the Azim Premji
Foundation (established by the Chairman of Wipro, an Indian biotech conglomerate). Currently,
there is no formal training for the 6 million teachers responsible for educating roughly 200 million
12
children in the 6 to 14 age group. About 75 percent of the children study in government schools,
and in rural areas, almost 78 percent. Of all these students, 70 percent live below the poverty line.
The teachers ‚lack a basic knowledge of pedagogy, subject matter expertise‛ and the socio-
economic backgrounds of the children, Rajenkar said. Once appointed, teachers continue to work
for the government, so there is little incentive to improve. Part of the work the Premji Foundation is
to reorient performance-oriented business people so that they can better understand the needs of
teachers and children.
Brazil, too, is attempting to develop innovations in the educational system with the help of private-
sector coalitions. The Center for Education for Community Action is a public/private partnership,
operating in 28 Brazilian cities, that works hard to professionalize the education sector, providing
training to teachers and administrators. The Center’s challenge is to improve learning for all
children, ‚and not create special conditions for just some children with good incomes,‛ said the
Center’s Beatriz Cardozo. This means assuring that parents are fully engaged in their children’s
education, and working with business partners to secure support for the Center’s efforts. Luis
Norberto Pascoal of the Brazilian Coalition All for Education agreed that business people have a lot
to learn before they try to fix education. Business can help the public sector, he observed, but
business leaders need to approach the task with humility. ‚Leaders can do a big change, but they
have to behave differently. They have to leave their egos a little bit aside. They have to be open to
new ideas … There are no solutions prêt-a-porter. You have to go deeply, into problems to
understand. You have to talk to principals, to teachers, to parents, to children. You have to listen,
listen, listen, listen. You have to understand other people's view. If you don't understand other
people's views, you can't learn; you can't help,‛ Pascoal believes.
It is clear that that the business community must do more than write checks. ‚In the developing
world, it would be helpful if every time a business hired a kid for an after-school job, they asked the
kid to bring in their report card and had a conversation about their grades,‛ Pascoal suggested.
However, the check is often what is most necessary – which is where philanthropies can help,
noted Phil Buchanan, President of the Center for Effective Philanthropy. Philanthropic funders are
interested in educational models that are not only successful, but that can be scaled. But because
there is no coherent theory of what really works in education, funders have a hard time knowing
where to put their money. Advanced leaders can help schools focus their appeals to philanthropies.
‚We try to encourage an indicators-based approach, and argue that schools need clear goals,
coherent, well implemented strategies and relevant performance indicators to achieve maximum
impact,‛ he said.
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Outside the Building: Social Entrepreneurs
Social entrepreneurs creating social innovations are already providing new ways of transforming
outcomes for children by working in the community, augmenting schooling with out-of-school
experiences, reinventing aspects of the system such as teacher supply, or founding new kinds of
schools. Stacey Childress argued that the way out of longstanding, generational inequities for
ethnic, racial, and income groups is to tap the talents of social entrepreneurs. In the U.S., she has
been heartened by the energy and momentum of entrepreneurs developing exciting ‚new ways to
think about recruiting, preparing and training teachers, develop after-school, summer, other kinds
of programs, and come up with all kinds of ways to shore up and strengthen the public education
system.‛ These entrepreneurs are not trying to supplant but rather improve public schools. ‚Most
of the social entrepreneurs that I study in public education have dual visions for change,‛ she said.
‚One [group] is about direct service‛ to students, teachers and principals. Another set of
entrepreneurs are part of larger movements to actually transform the ways schools work.‛
It can be argued that any Advanced Leader who attempts to change the course of basic education
is a social entrepreneur. Social entrepreneurs don’t just look for opportunities to solve local
problems; in many cases, they are also part of one or more larger movements to actually transform
larger pieces of the system. City Year, begun in the U.S. in 1988 and now operating in
Johannesburg and London, is a noteworthy example of a highly effective, scalable solution created
by social entrepreneurs. The organization recruits 17- to 24-year old volunteers to work in
elementary and middle schools where economically disadvantaged children are at high risk of
dropping out due to behavior problems and poor performance in math and English. By helping the
cause of education, Rob Gordon, a City Year Senior Vice President, said, the enthusiastic and
idealistic volunteers and supporters at City Year become ‚an instrument in civic engagement.‛ Not
only do the volunteers transform their communities, but they are transformed as well. He called for
more collaboration among social entrepreneurial organizations, noting that to date they have all
tended to seek funding from the same philanthropies and government funds. ‚That stultifies
collaboration to a great degree, and we need to learn how to do that better,‛ he suggested,
adding that it might be useful for social entrepreneurs to join together in a public awareness
campaign to demonstrate how they are working for positive change.
Internationally, entrepreneurial approaches are also changing the nature of basic education. A
couple of notable British endeavors include Teach First and the Open University. In the same mold
as Teach for America, Teach First – whose programs have spread to South America, India, the Baltic
states, Europe, the Middle East, and South Africa – recruits top college graduates to spend two
years teaching in difficult schools before they set off on their careers. The idea, said Rona Kiley of
Teach First in the U.K., is ‚to supply people who would go to teach with real dedication and using
all of their intelligence … who would go off afterwards and make a difference to society.‛
Geoff Mulgan – Director of the Young Foundation and the former head of Tony Blair’s policy
office, who has advised governments around the world on policy and strategy – described his
organization’s most recent work. Education, he argued, isn’t just about literacy, numeracy, and
academic qualifications. It’s about ‚the SEED skills — social intelligence, emotional resilience,
enterprise and creativity, discipline and persistence.‛ The Young Foundation has undertaken about
50 initiatives, most of them low-cost and highly scalable, such as Britain’s Open University, an
online university that can be entered at any time of life. Another project, the ‚University of the
Third Age,‛ allows half a million older people to teach other older people at very little cost.
Another model is a so-called ‚studio school,‛ (so-called because a studio is a place where a person
both works and learns at the same time). Yet another new project is called the School of Everything
14
– a website that helps people learn ‚whatever, whenever and wherever you want. From Biology to
Beekeeping, History to Hula hooping.‛ The British government invested in these experiments in
hopes that the projects ‚will influence the mainstream education system, which has been
remarkably resistant to taking on board the evidence about what schools really are needed and
why these seed skills are so important.‛ Scaling, he insists is key, but it doesn’t happen
automatically: ‚Most really major social transformations haven't been associated with one
organization growing. It's much more likely there's been inspiration and copying and
competition.‛
Another groundbreaking enterprise, the U.S.’s Citizen Schools, is part of a movement that believes
the curriculum needs to be rethought to accommodate more hands-on, integrative, innovative
teaching and learning. Eric Schwarz, President and CEO of Citizen Schools, called for abandoning
the assumption that ‚learning should be within this box of six hours a day, 180 days a year, which
is the box that formal learning has been in since the agrarian era … why not look at the whole
year? Why not look at the whole day?‛ Partnering with middle schools in 20 school districts across
the country, Citizen Schools has expanded the learning day by about 40 percent, bringing ‚citizen
teachers‛ in the form of retired engineers, filmmakers, seamstresses and others to work on
homework and creative projects with 8th
graders in a ‚second shift‛ extending past 2:30 p.m. In
this way, says Schwartz, children take part in an ‚apprenticeship‛ that will stand them in good
stead in the future. To date, 87 percent of the participants finish high school on time; they go on to
four-year colleges at twice the rate of their peers. Assuming that Citizen Schools can scale to reach
up to 10% of 8th
graders, ‚such a scale would lead to the kind of systemic changes that were really
necessary.‛
Many social entrepreneurs and innovators believe that technology is key to solving problems in
education. Under the agenda rubric of ‚Inventing Institutions of the Future,‛ researchers from MIT
Media Lab demonstrated educational solutions that advanced leaders could help support.
One of the best known academic entrepreneurs is MIT Media Lab’s Nicholas Negroponte, head of
the One Laptop per Child campaign. The program provides poor children with a simple, toy-like,
solar-powered, Internet-connected laptop loaded with 100 books as well as reading, writing and
math learning programs. The computers not only help children in developing countries learn, but
also teach their parents and even light their homes. To date, roughly a million laptops have been
provided to students around the world. ‚The biggest success of One Laptop per Child has been, to
date, with the teachers,‛ Negroponte said. ‚The teachers say four things. One is, they've never
loved teaching so much. The other is that discipline problems have gone away. Not gone away
completely, but have plummeted. The parents were involved like they never were before. And the
truancy has literally gone to zero.‛
To MIT Media Lab’s Mitchell Resnick, who founded Computer Clubhouses as an out-of-school
opportunity for children, ‚the key to success and satisfaction in society today and tomorrow
wouldn't necessarily be based on what we know, or how much we know, but more on our ability
to think and act creatively. We're entering the creative society. The key to success, whether for an
individual, for a company, for a community, for a nation as a whole, will be based on the ability to
think and act creatively.‛ He envisions a future in which learning becomes more playful and less
regimented. To that end, the Media Lab has tried to think about how new technologies can
support the imagination [and aid students in] creating, playfully sharing, reflecting.‛ To this end,
using an experimental, Internet-based tool called Scratch, children can put together small media
projects and share them with others. To date, hundreds of thousands of children have completed
more than 350,000 projects in 50 languages.
15
Likewise, there is a growing role for NGOs and so-called ‚social benefit organizations‛ (SBOs),
noted Richard Rowe of Open Learning Exchange (OLE), an organization committed to universal
access to basic education by 2015. Based on the understanding that education is a universal right,
the Open Learning Exchange is a network of grassroots organizations and communities that
organize curricula, outreach, financing and educational toolkits. These organizations are headed by
a different kind of Advanced Leader – those Rowe calls full-time, fully dedicated and courageous
‚irrational social entrepreneurs‛ like Greg Mortenson (of Three Cups of Tea fame).
The OLE sets up centers where interested parties – from ordinary citizens to policy experts, from
educators to students, can take advantage of technology studios to learn any kind of new skills or
look up material that interests them. They can download educational content from around the
world and create new, interactive material, then localize it for use in their country or region.
Additionally, a guide that’s ‚a combination of Consumer Reports, Wikipedia and You Tube‛ shows
how experimental educational structures and systems used around the world are working.
Chris Dede, an Instructor in Design Harvard Graduate School of Education, observed that education
can be delivered in a multiplicity of ways and on a number of platforms – a laptop, a tablet-like
notebook, or even a cell phone. If leaders begin to think like designers, he noted, they must
consider the palette of tools that they have to work with. The challenge is to ‚share the different
kinds of inventions you're coming up with, build off each others' successes, avoid each others'
failures and move forward.‛ He challenged the Advanced Leaders to establish real-and virtual-
world networks that would allow them to do this. Stanley Litow suggested that transformative
technologies such as automatic language translation software and voice technology that allowed
for voice-activated search could result in real time collaboration across language barriers. He
imagined building ‚databases of best practices that teachers would be able to access … to share
and collaborate.‛
Fernando Reimers added a cautionary note, urging the audience to ask the question, ‚technology
for what?‛: ‚I don't think technology will answer the fundamental question, which is to give us the
purposes of schools,‛ he said. ‚That comes from people who can deliberate and be very mindful
about what is it we're trying to prepare people for in the first place.‛
In general, social entrepreneurs and their social innovations were viewed as providing inspirational
models and useful prototypes pointing to possibilities for change and improved outcomes. But
there were questions of whether these models are small islands of excellence in a still-troubled sea
of large public education establishments. Can enough of them be diffused and scaled up fast
enough to make a difference for the majority of children now left behind? How can social
entrepreneurs from civil society work with the public sector’s education bureaucracies? How can
innovations be the basis of public-private partnerships that include all three sectors: business,
government, and not-for-profit organizations? These questions provide both a challenge and an
opportunity for Advanced Leaders.
16
Leadership for the Future
To transform outcomes for children and their achievements in school, the role of government is
critical, though governments cannot work alone; they need private contributions and the help of
skilled leaders from outside the educational profession who can build coalitions and partnerships.
The levers for improvement include better teacher education and school management; parent
involvement; media support; and dealing with teachers unions. Mobilizing the talent within the
corporate sector demands a strategy to provide incentives and support structures for those who
want to help.
Above all, for innovative solutions to take effect and reach all children, political work must be done
to ensure a public mandate for the investment required – for both the funding and the emotional
investment in change. As Mark Moore, a faculty member at both the Harvard Kennedy School and
Graduate School of Education, said, ‚However much value there is in financing, volunteer
contributions and stuff like that, unless you do political work that was being described here ...
about the creation of a political mandate for the transformation of a system, you're not going to
actually be able to finance the growth out of the base. And then, the question is who does the
political work to [do] that? And in most democratic systems, the responsibility for political
mobilization does not lie with bureaucrats. It lies with politicians. But if it lies with politicians alone,
then maybe we don't get enough energy [behind reform].‛ Charles MacCormack contrasted
political will in the U.S. a century ago with the lack of it today: ‚100 years ago, with the land grant
colleges and universities, when we were upgrading our cultural production, we had to literally re-
educate 75 or 80 percent of the population. And there was great political will to do that because
our economic model couldn't work without mass quality education. I don't think that's the
economic model in the United States today.‛ He argued for a social movement: those who are
disadvantaged by lack of quality education would have to be mobilized to fight for it.
How might Advanced Leaders use their skills to solve the problems in education?
Advanced Leaders bring human and social capital to the challenge – that is, his or her capabilities
as an experienced leader and also the ability to tap into networks of colleagues and institutions.
Stanley Litow saw the following qualities in Advanced Leaders:
An ability to initiate and manage a complex change process
Deep understanding of specific subject matter and local geography
An ability to understand the agendas of a variety of constituents – teachers’ unions, school
district bureaucrats, the government funders, volunteers, business groups and so on – and
navigate complex relationships among people with differing views
A collaborative style that evokes the best from people
The ability to work with government leaders in introducing the reform strategy to those
who must own it
Because skills garnered in one sector don’t necessarily, or easily, translate into another, Litow
argued that Advanced Leaders should not wait until they retire from their careers to take part in
reforming education. ‚We ought to find a way to engage them much earlier on, so that [preparing
to assist in reforming education] is part of their leaving process,‛ he suggested. To provide
incentives for businesses to prepare Advanced Leaders to work in the public sector, he suggested
that the government could offer tax incentives and make pro-bono time spent working in the
public sector tax-deductible for individuals. He also urged Advanced Leaders to focus on major
17
efforts that could have significant impact: ‚If somebody has the right vision, the right idea, the
right preparation, understands the process of change and is focused enough and follow path of
how change actually happens, change could work.‛ There is a need for large-scale, systemic,
scaled-up, educational change, not small bright spots.
One role for Advanced Leaders is not to invent a new wheel but to help bring to scale innovative
programs and approaches that already exist. Charles MacCormack, President of Save the Children,
provocatively noted that ‚the Harvard School for Education is full of studies and examples, and
evaluation systems which, if implemented at scale, would definitely change the way education
takes place on the ground around the world.‛ Bringing good efforts to scale, MacCormack said,
requires ‚a completely different set of leadership skills‛ such as experience with product roll-outs.
Specifically, we need leaders who can aggregate private development assistance and then link this
with official development assistance ‚so that we can have a much more coherent, effective and
responsible roll-out [process] than we have today.‛ He urged Advanced Leaders to roll out the call
for universal basic education by persuading companies, foundations, the media, celebrities,
universities, professional associations, faith-based groups and athletes to call, in one voice, for
universal basic education. ‚In my experience,‛ he said, ‚that's the way global change takes place.‛
Advanced Leaders might start or support programs as social entrepreneurs, but an even more
important role is for them to fill the leadership gap by assembling coalitions of organizations to
gain scale through collaboration and to serve as a constituency for change. That kind of action
would link today’s bright spots into a powerful laser beam of change.
18
Think Tank Agenda
Thursday, March 12
3:00 – 3:30 p.m. Introduction to ALI and Think Tank Goals and Purpose
Rosabeth Moss Kanter and Fernando Reimers
3:30 – 4:30 p.m. The Challenge of Educational Relevance – How Can Social Entrepreneurs Help?
Kathleen McCartney; Deborah Meier; Stacey Childress
4:30 – 5:15 p.m. TT Debriefing
5:15 – 5:45 p.m. Boston Children’s Choir, Hubie Jones, choir director
6:00 – 7:30 p.m. Public Forum: Crossing the Lines, Closing the Gaps in Education
Ron Ferguson; Andreas Schleicher; Lea Ybarra; Charito Kruvant; Ruth Simmons
Moderators: Rosabeth Moss Kanter & David Gergen
Friday, March 13
8:00 – 9:30 a.m. New Leadership for Relevance/Public Private Partnerships
Speakers: Robert B. Schwartz, HGSE / Allen Grossman, HBS / James Honan /
Hansueli Maerki, Harvard, Advanced Leadership, Fellow
10:00 – 11:30 a.m. Breakout Sessions
John Gomperts; Hansueli Maerki; Luìs Norberto Pascoal; Dileep Ranjekar;
Phil Buchanan; Stacey Childress; James Honan; Stan Litow
11:30 – 12:15 p.m. Lunch
12:30 – 1:45 p.m. Public Forum: Social Entrepreneurship and Education
Beatriz Cardozo; Rob Gordon; Rona Kiley; Geoff Mulgan; Eric Schwarz
2:00 – 3:30 p.m. Leadership to Change the Instructional Core
Linda Darling-Hammond, Stanford University / Timo Lankinen, Ministry of Ed., Finland /
Fernando Reimers / Bill Schmidt, Michigan State University
3:45 – 5:00 p.m. Breakout Sessions
John Diamond; Monica Higgins; Katherine Merseth; Beatriz Cardozo; Linda Darling-
Hammond; Timo Lankinen; Palesa Tyobeka; Hoda Baraka; Chris Dede; Nicholas Negroponte;
Mitchel Resnick; Richard Rowe; Matthew Jukes; Jamie Kaplan; Earl Martin Phalen; Lea Ybarra
5:15 – 6:00 p.m. Debrief from Breakout Sessions
6:00 – 7:30 p.m. Panel Discussion: Leading Change in the Course of Education in Brazil
Paulo Renato Souza; Luìs Norberto Pascoal; Beatriz Cardozo
Saturday, March 14
7:30 – 8:00 a.m. Continental Breakfast
8:00 – 10:00 a.m. Panel: Who Will Lead? Is Education an Opportunity for Advanced Leaders?
Hoda Baraka; Stan Litow; Charles MacCormack; Paulo Renato Souza
10:30 – 12:00 p.m. Participatory Moderated Town Hall Conversation
Moderators: Rosabeth Moss Kanter & Fernando Reimers
19
2009 Advanced Leadership Fellows
Dr. Donald Arthur
Surgeon General, U. S. Navy
General Charles F. Bolden, Jr.
Brigadier General, US Marine Corps
Mr. Kenneth Colburn
Co-Founder, Highfields Capital Management LP,
Dr. Charles Denham
Founder and Chairman, Texas Medical Institute of Technology
Ms. Vivian Lowery Derryck
Assistant Administrator for Africa, U.S.A.I.D.
Mr. James Kaplan
Co-Founder and Executive Director, The Cromwell Center for Disabilities Awareness
Ms. Susan Leal
City Treasurer, City of San Francisco and San Francisco County
Ms. Shelly London
Vice President and Chief Communications Officer, Trane
Mr. Hans-Ulrich Maerki
Chairman and General Manager, IBM Europe/Middle East/Africa
Mr. John McCambridge
Co-Founder, Grippo and Elden, LLC
Dr. Pablo Pulido
Minister of Health and Social Welfare, Venezuela
Mr. Samir Toubassy
President, Olayan Development Corporation Limited
Mr. Robert Whelan
President, Whelan and Company, LLC
Ms. Hope Woodhouse
Chief Operating Officer, Bridgewater Associates
20
Advanced Leadership Initiative Faculty
CHAIR/DIRECTOR
Rosabeth Moss Kanter
Ernest L. Arbuckle Professor of Business Administration
Harvard Business School
Chair and Director, Interfaculty Initiative on Advanced
Leadership
CO-CHAIRS
Barry Bloom
Distinguished University Service Professor Jack and Joan
Jacobson Professor of Public Health
Harvard School of Public Health
Co-Chair, Interfaculty Initiative on Advanced Leadership
David Gergen
Director of the Center for Public Leadership
Public Service Professor
John F. Kennedy School of Government
Harvard University
Co-Chair, Interfaculty Initiative on Advanced Leadership
Rakesh Khurana
Professor of Business Administration
Harvard Business School
Co-Chair, Interfaculty Initiative on Advanced Leadership
Howard Koh
Harvey V. Fineberg Professor of the Practice of Public
Health
Director, Center for Public Health Preparedness
Harvard School of Public Health
Co-Chair, Interfaculty Initiative on Advanced Leadership
(2006-2009)
Charles J. Ogletree, Jr.
Jesse Climenko Professor of Law
Harvard Law School
Executive Director, Houston Institute for Race & Justice
Co-Chair, Interfaculty Initiative on Advanced Leadership
Fernando M. Reimers
Ford Foundation Professor of International Education
Director of Global Education and International
Education Policy
Harvard Graduate School of Education
Co-Chair, Interfaculty Initiative on Advanced Leadership
Peter Brown Zimmerman
Senior Associate Dean for Strategic Program
Development
John F. Kennedy School of Government
Harvard University
Co-Chair, Interfaculty Initiative on Advanced Leadership
EXECUTIVE BOARD
Donald Berwick
Professor, Department of Health Policy and
Management
Harvard Medical School
President and CEO of the Institute for Healthcare
Improvement
David Bloom
Clarence James Gamble Professor of Economics and
Demography
Harvard School of Public Health
William W. George
Professor of Management Practice
Harvard Business School
Allen S. Grossman
Professor of Management Practice
Harvard Business School
James P. Honan
Senior Lecturer
Co-Chair, Institute for Educational Management
Harvard Graduate School of Education
Robert H. Mnookin
Samuel Williston Professor of Law
Director, Harvard Negotiation Research Project
Chair, Steering Committee Program on Negotiation
Harvard Law School
Nitin Nohria
Richard P. Chapman Professor of Business
Administration
Harvard Business School
Forest Reinhardt
John D. Black Professor of Business Administration
Faculty Chair, European Research Initiative
Harvard Business School
Harvard University, Office of the President and Provost
Harvard Business School
Harvard Graduate School of Education
Harvard Kennedy School
Harvard Law School
Harvard School of Public Health
Advanced Leadership Sponsors
Cisco Systems
George Family Foundation
IBM
James Harman
Jennifer and Sean Reilly Family Fund
John Hancock Foundation
John S. and James L. Knight Foundation
Monitor Group
Paul and Phyllis Fireman Foundation
Procter & Gamble
Xerox
Rapporteurs: Rosabeth Moss Kanter and Bronwyn Fryer
Recording and transcription services donated by Chuck Denham and TMIT
Advanced Leadership Initiative14 Story Street, Suite 205, Cambridge, MA 02138
www.advancedleadership.harvard.edu