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BASICJOBSKILLSFOR PERSONALCAREASSISTANTS
Thejobskillsprofilesdescribebasicskillsthatarepartofworkingpractice,andarebasedoncompetenceobjectives.Employerscanascertainwhatskillsneedtobestrengthened,andemployeescanseewhattypeoftrainingtheyneedintheareasofreading,writing,verbalcommunication,basicmathsandITskills.
Theprofilescanbeadaptedtoindividualandlocalneeds.Theydescribethelinkbetweenbasicskillsandtheemployee’sactualworktasks,andmakeiteasierforthetrainingmanagertodeviseappropriatecourses.
Theprofilescanalsobeusedforordinaryvocationaluppersecondaryteachingandcanbeusefultoolsinmakingcommoncoresubjectsinvocatio-naltrainingmorework-related.
READING On a daily basis the personal care assistant will read: •signsandsymbols•menus•dutyrosters•personalcareplans,e.g.actionplaninelectronicj Journalandworkplan•messagesfromcolleaguesandsupervisors,e.g.by e-mail,mobiletextandonPost-itnotes•weeklyplans,e.g.unittimetable•appointmentsbook,e.g.forresidents’appointments•shiftreportsandjournallogs•variousnotices,e.g.summonstomeetings
Regularly the personal care assistant will read: •actionplansforresidents•informationonexcursionsandothersocialactivities•managementinformationletters•activityplans,e.g.fortheunitorfortheentirenursing home•newspapers,magazinesandbooks,e.g.aloudto residents
Occasionally the personal care assistant will read: •health,environmentandsafety(HSE)instructionson hygieneandfire•formsandinformationonrightsandduties,e.g.self- certificationofillness,leaveofabsence,performance review,confidentialityagreement
Readingandwriting
WRITINGOn a daily basis the personal care assistant will: •completeforms,e.g.crossoffdailyroutinesonforms•writejournalreports,e.g.dayreportatshiftchange•writemessagestocolleagues,supervisors,nextofkin, e.g.bye-mail,mobiletextandonPost-itnotes•writeappointmentsinappointmentsbook•putnametagsonresidents’clothes
Regularly the personal care assistant will: •completetimesheets,e.g.onpaperorelectronically•completeorderlists,e.g.forfoodorders
Occasionally the personal care assistant will: •completeformssuchasconfidentialityagreement, leaveofabsence,annualleave,performancereview•writeminutesofmeetings•writepostersandnotices
BASICJOBSKILLSFORPERSONALCAREASSISTANTS 2
Tasksforpersonalcare assistants
•participateinplanninganddistributingthe tasksoftheday•prepareandservebreakfastlunch,dinner andsupper•tidyresidents’roomsandmakebeds•helpwithpersonalneedsmorning,afternoon andevening•accompanyresidentstoactivitiesandappointments•conversewithresidents
Verbalcommunication Basicmaths
On a daily basis the personal care assistant will: • listentothewishesandneedsofresidents• listentoinstructionsfromsupervisorsorother colleagues•chatwithresidentsabouttheweatherandday-to-day routines•talkwithresidents,e.g.atbreakfast,lunchanddinner•talkwithresidentsabouttheday’smenu,activitiesand appointments•takeoralmessagesfromcolleaguesandnextofkin • listentooralreportsfrompreviousshift•giveoralreportstocolleagueswhenchangingshifts•discussreportwhenchangingshifts•discusswithresidentswhenattendingtotheirpersonal needs,e.g.givingtheminstructionswhattodo• informresidentsabouttheday’sappointments•requesthelpfromcolleaguesandexplainwhathelpis needed•discussworktasksandplansforthedaywithsupervisor andcolleagues
Regularly the personal care assistant will: • informresidentsabouttheweek’sactivities•takephonemessages,e.g.fromnextofkin,colleagues andsupervisors•conversewithresidentsaboute.g.theirfamilyandthe past•conversewithnextofkinaboutresidents,e.g.their stateofhealthandwell-being•talkwithresidentsandcolleaguesaboutsocialactivities
Occasionally the personal care assistant will: •talkwithcolleaguesabouthis/herownworksituation•talkwithcolleagues,residents,nextofkinandchurch ministerinthecaseofadeath•haveaperformancereviewwithhis/herownsupervisor
On a daily basis the personal care assistant will: •measureapatient’stemperatureandweight•monitorapatient’sfluidintake(tobenotedonaform)•registerandplotapatient’stemperatureonadiagram andmonitoranydeviations.•estimatetimespentonpatientcare,dressing,bathing, showering,etc.
Regularly the personal care assistant will: •checktheinventory•checkhis/herpayslip
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•makeashiftreportorallyandinwriting• readactionplansinthejournal• submitlistsofordersforfood,equipment,etc,• attendmeetingsandotheractivitiesforstaff• answertelephoneenquiries• helpotherswithpracticaltasksintheunit
Computer skills
On a daily basis the personal care assistant will:•communicatewithhis/heremployerbye-mail,e.g. submittingerrorreports•checkmeetingsandappointments•fillininformationandwriteshiftreportsinelectronic journals•registerworkedhoursintoelectronicforms
Regularly the personal care assistant will:•findrelevantformsontheintranet,e.g.regarding dispensingofmedication•findthelatestinformationonthemunicipality’shome pages•findactionplansintheelectronicjournal•usestandardwordprocessingprograms•sende-mailswithattachments
Occasionally the personal care assistant will:•findnewrecipesfornutritiousfoods•storeactionplansincomputerfolders•checkHSEroutinesontheinternet•usecomputerprogramsfortraining•helpresidentsfindinformationontheinternet
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“Practicaltrainingmotivatesadultstoparticipate”
Thecompetenceobjectivesfortraininginbasicskillsareatooltocreateandadapttrainingforadults.
Theydescribeandspecifytraininggoalsin:•Computerskills•Basicmaths•Readingandwriting•Verbalcommunication
Skillsobjectivesandguidelinescanbeorderedordownloadedfromvox.no/kompetansemål.Theguidelinesaddressissuesatworkregardingbasicskillstraininginmoredetail.
At vox.no/englishyouwillfindfurtherresourcesonadulttraining.
OlafHelsetsvei5b,P.O.Box6139Etterstad,0602OsloPhone:23381300,Fax:23381301
