HEAD STARTSUMMER INSTITUTE

inFAMILY DEVELOPMENT

andCASE MANAGEMENT

BASIC SKILLS Ifor

June 26 – June 29, 2007

Presented By

The Center for Community FuturesOn the campus at

The University of California, Berkeley

Dear Participants, June, 2007

Welcome to the Summer Institutes on Family Development and Case Management for local Head Start programs. We help local Head Start programs build their capacity and improve their quality. We do this by making the latest in social work theory and the most current methods of practice available for review and use by – you!

Head Start family workers, managers and policy makers from all parts of the United States are attending the six sessions of the Summer Institutes. The presentations are informative and thought provoking, and please take advantage of the opportunity to learn from your fellow participants.

We are pleased to offer this Institute as part of the Certificate on Family Development program, which is based on IM-01-08. The certificate is a 12-credit program through the California State University at Hayward (CSUH). IM-01-08 and the complete description of the Certificate program are in the material in front of Tab 1 in the three-ring binder.

This binder has a variety of resource materials. Some are used in the workshops, and others are for possible use back home. I want to thank the following people for their help in creating the Summer Institutes:

Anne-Therese Ageson, MSW, LCSW, our founding faculty coordinator -- from the U.C. Berkeley School of Social Welfare (now retired).

Allen Stansbury, who helped create and manage the Institutes. (Al is now on a 3-year nation-building assignment in Romania for the U.S. Agency for International Development.)

Catharine Ralph, MSW, LCSW, our curriculum consultant from U.C. Berkeley, School of Social Welfare.

Reymundo Anthony, MSW, the faculty coordinator for the Management Institutes. Jenell Thompson, MSW, M. Ed., the faculty coordinator for the Staff and Practitioner Institutes

and the Basic Skills for Entry Level Workers. Teresa Wickstrom, Senior Associate at the Center for Community Futures. She is our expert on

Head Start performance standards and systems. Our other faculty members. (We have almost 40 this summer.) California State University East Bay, California (CSUEB) for issuing college credits for the

Summer Institutes, and for issuing the new Certificate in Family Development based on IM-01-08.

Please share your thoughts and observations about the Summer Institutes by completing the evaluation form. We welcome your comments to help us make improvements to future programs.

Enjoy,

James I. Masters Knowledge Worker

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2007 HEAD START SUMMER INSTITUTE BASIC SKILLS 1** Jun 26 – 29, 2007

Based on IM-01-08 U.C. Berkeley Campus, at Unit 1, 2650 Durant Avenue (corner of College Ave)

Program at a Glance Draft as of June 18, 2007Time Monday

June 25 Check-in

Day 1 Tuesday June 26

Day 2Wednesday

June 27

Day 3Thursday June 28

Day 4Friday June 29

8:00 am to Noon

Opening Session: Program OverviewJim Masters, MS (to 9:45)

Class 1. Working Within The Agency. 10:00. Annette Howard, Oakland Head Start

Class 3. Cultural Competence Kilolo Brodie, MSW

Class 6. Family Assessment

Cathy Ralph, MSW, LCSW

Class 7. Goal Setting

Antoinette Harris, MSW

Noon-1pm

Lunch Break Lunch Break Lunch Break Lunch Break

1pm to 2:15 pm

Room reg open 1:00-11:00 p.m.Institute Reg 3:00–7:00 p.m.

Class 2. Family Involvement In Head StartPamm Shaw, MABerkeley Head Start

Class 4. Case Management

Karla Rugama, Social Worker

Class 5. Family Engagement

Dianne Rush Woods, Ph. D.

Class 8. Termination/Transition

James Wogan, MSW

2:30:- 5:00pm

Class 2, continued to 4:30)

4:30 Orientation

Class 4, continued

Class 6, continued

Class 8, continued to 3:00

Wrap up 3:00–3:30 pm Jim Masters

5:00-6:00 p.m. Reception

4:00 Guided tour of San Francisco to 9:30 pm

** 3 Credits available from California State University East Bay. Course # HD 7400. Either letter grade or credit.

Check our website www.cencomfut.com for further details.

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CASE MANAGEMENT AND FAMILY DEVELOPMENTSUMMER INSTITUES 2007

Basic Skills Session # 1 for Head Start. June 26 -- June 29, 2007PROGRAM SCHEDULE

Check-InMonday, June 25, 2007

2:00-11:00pm3:00-7:00

Room Check-in Summer Institute RegistrationUniversity of California Unit 1

Time & Location DAY 1 -- TUESDAY, June 26, 20078:00 am-9:45 amAssembly Room

OPENING SESSION Program Description and OverviewJim Masters, M.S.

10:00-12:00 pm

Workshop 1. Working Within The AgencyAnnette Howard and colleagues, Oakland Head Start

Performance Indicator(s) from IM-01-08: Provide orientation on philosophy of program and services provided; Work with other program staff to support interactive literacy activities between

parents and their children; Serve as a productive team member on an interdisciplinary team of professionals; Perform record-keeping and internal and external reporting tasks in a timely and

objective fashion; Contribute to and participate in strategic planning, program self-assessment and

other efforts to improve program services and agency responsiveness to families

Homework in Course HDEV 7401:1) Describe the philosophy of YOUR HEAD START program and the services

it provides.2) Describe 3 activities in which you have worked with other program staff.3) Describe 3 ways served as a productive team member in your agency.4) Obtain statement from supervisor that you are performing recording keeping

and reporting tasks correctly and in a timely manner.5) Describe your participation in strategic planning, program self-assessment or

another effort to improve program services.Noon-1:00pm 1 Hour Lunch Break

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Tuesday1:00-4:30pm

Assembly Room

Workshop 2. Family Involvement In Head StartPamm Shaw, M.A.Executive Director, Berkeley Albany YMCA Head Start

Performance Indicator(s) from IM-01-08: Conduct outreach, recruitment, and enrollment; Provide and/or coordinate training and educational opportunities for parents; Engage parents in volunteering, community service and other ways of contributing to

program activities and services. Promote and support parent involvement and leadership throughout the program

Homework:6) Describe your agency’s outreach and recruitment programs, and

enrollment procedures.7) Describe at least 3 ways you have provided or coordinated training and

educational opportunities for parents.8) Describe 3 ways you have engaged parents in volunteering, community

service and other ways of contributing to program activities and services.9) Describe 3 methods you have used to promote and support parent

involvement and leadership throughout the program.

4:30 pm – 5:00 pm. Assembly Room.

ORIENTATION:

1. College Credit – all participants can get college credit.

2. How the Homework Courses relate to the Classroom Courses

3. Certificate in Family Development, from California State University East Bay, at Hayward

5:00 – 6:00. RECEPTION

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DAY 2 - WEDNESDAY, June 27,2007

8:00 am-10:15 am Assembly Room

Workshop 3. Cultural CompetenceKilolo Brodie, MSW

Performance Indicator(s) from IM-01-08: Be knowledgeable about and sensitive to each family's values, beliefs, traditions,

cultural influences, makeup, and circumstances; Work with families representing different cultures using a culturally competent and

flexible approach. Identify and reflect on personal values, experiences and biases that facilitate and

present barriers in working with certain groups of people

Homework:10) Describe your work with a family of a culture different than your own. Be specific about how you used your knowledge of and sensitivity to the family’s values, beliefs, traditions, cultural influences, make-up and circumstances.

10:15-10:30 am 15 Minute Morning Break

10:30 am - Noon Assembly Room

Workshop 3, continued.

Noon-1:00 pm 1 Hour Lunch Break

1:00 pm-2:15 pmAssembly Room

Workshop 4. Case ManagementKarla Rugama, MSW

1. Characteristics of case management2. Differences between crisis intervention and psychotherapy3. Functions of a Case Manager4. Intervention techniques5. Indicators of successful intervention6. Common mistakes7. Practice Issues

Performance Indicator(s) from IM-01-08:Make decisions and act based on family support principles, theories, practices, and code of ethics

Homework:11) Describe in 1,000 words or less family support principles, theories, practices, and code of ethics.

2:15-2:30pm 15 Minute Afternoon Break

2:30-4:00 pm Assembly Room

Continued

Evening4:00-9:30 pm

Optional Guided Tour of San Francisco. Hosted by the Center for Community FuturesBuses will depart on Durant Avenue side.(Dinner is on your own). Tour Guide: Reymundo Anthony, MSW

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DAY 3 - THURSDAY, June 28, 2007

8:00 am-12:00pm

Assembly Room

Workshop 5. EngagementDianne Rush Woods, Ph.D. Instructor, California State University at Hayward and U.C. Berkeley

Engagement is the first step in the six-step process of case management (engagement, assessment, goal setting, interventions, measurement/evaluation, termination/transition). The engagement process is how the positive working relationship is initiated. There are sixteen elements of the engagement process, each of which is reviewed and discussed in this workshop. The linkage to assessment is also discussed.

Performance Indicator(s) from IM-01-08: Establish and maintain ongoing partnerships based on trust with families; Communicate effectively using appropriate verbal and nonverbal messages and

reflective listening skills; Coach, consult, educate, and utilize counseling skills, where appropriate;Homework:

12) Describe the engagement process with a family with whom you have worked.12:00-1:00pm 1 Hour Lunch Break

1:00-5:00 pm

Assembly Room

Workshop 6. AssessmentCathy Ralph, MSW, LCSWU.C. Berkeley School of Social Welfare

This workshop reviews the key principles of assessment, creates a framework for assessment related to Head Start program performance standards, and reviews frequently used assessment methods and tools. The recording of information and the linkage with goal setting is also discussed.

Performance Indicator(s) from IM-01-08: Implement strategies including home visits to learn about families and the changing

community. Develop strengths-based assessments with families that describe their goals,

strengths, resources and support networks, as well as necessary services and supports;

Identify common interests and needs of parents in order to plan appropriate activities

Homework:13) Write an assessment for this same family using the assessment guide provided in the workshop.

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DAY 4- FRIDAY, June 29, 2007

8:00-10:15am

Assembly Room

Workshop 7. SMART Goal Setting –Realistic, but Challenging GoalsAntoinette Harris, MSW.Kinship Care Coordinator, Families First.

This workshop reviews the characteristics of SMART goals, the range of goals that might be considered in a Head Start program, the time frame for goal accomplishment, how progress toward the goals will be measured, and the responsibilities of the involved parties in achieving the goals.

Performance Indicator(s) from IM-01-08: Develop, in partnership with the family, an individualized family plan; Facilitate families' problem-solving and teach problem-solving skills; Follow-up with the family on the progress toward meeting their goals and any needed

revisions to the plan

Homework:14) Using the SMART methods of case management goal setting, write an intervention plan for this family.

10:15-10:30 Morning Break

10:30-12:00pm Workshop 7, continued

12:00-1:00pm 1 Hour Lunch Break

1:00-3:00 pm

Assembly Room

Workshop 8. Termination: Services during and after transitionJames Wogan, MSW.

This workshop will cover the following:1. Overcoming parental distrust and fear of the educational system2. Orienting parents to elementary schools3. Teaching parents how to relate and effectively advocate for their children4. Transferring information regarding the child and family to new school

Performance Indicator(s) from IM-01-08:Assist with transitions to other programs, communities and schools.

Homework:15) Write a plan for termination and/or transition of services for this family.

3:00 pm – 3:30

Wrap-up: Program Recap, Review, EvaluationCertificates of CompletionJim Masters Adjournment

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Summer Institute 2007 Presenters for Basic Skills 1

Kilolo Brody, MSWTitle IV-E Child Welfare CoordinatorCalifornia State University East Bay

Foundationkilolo_brodie@yahoo.com

Antoinette Harris, MSWKinship Care CoordinatorFamilies FirstConcord, CAaharris@familiesfirstinc.org

Annette HowardCity of Oakland Head Start ProgramDepartment of Human Services150 Frank H. Ogawa Plaza, 5th FloorOakland, CA 94612Ph: (510) 238-3165gahoward@oaklandnet.com

Jim Masters, M.S.Center for Community FuturesPO Box 5309, Berkeley, CA 94705Ph: (510) 339-3801FAX (510) 339-3803jmasters@cencomfut.com

Cathy Ralph, MSW, LCSW

Pamm Shaw, M.A. Executive Director Berkeley Albany YMCA Head Start2009 10th StreetBerkeley, CApshaw@baymca.org

James Wogan, MFT, MSWMt. Diablo High School jwogan@aol.com

Diane Rush Woods, Ph.D.CSUEB Sociology & Social ServicesMeiklejohn Hall Room 298925800 Carlos Bee BlvdHayward, CA 94542Dwoods@csuhayward.edu

Karla Rugama, MSWSan Mateo County Children & Family Services2415 University AveEast Palo Alto, CA 94303CRugama@co.sanmateo.ca.us

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The Presenters for Basic Skills 1 in 2007

Kilolo Brodie, MSWkilolo_brodie@yahoo.com

EDUCATION PhD Candidate Howard University School of Social Work, Washington, DCExp. 12/05 Dissertation: An Exploratory Study Examining the Impact of Agency Environment

on the Process of Family Group Conferencing

MSW California State University Stanislaus, Turlock, CA5/98 Master of Social Work

California State University East Bay Foundation, Inc., Hayward, CA. Title IV-E Child Welfare Project Coordinator: Responsible for student recruitment and academic advising; developing curriculum; teaching foundation and advanced field seminar; being a liaison to field instructors and agency representatives; fostering community-based relationships; overseeing programmatic and fiscal project functions.

Annette HowardService Area CoordinatorCity of Oakland Head Start Program, Oakland, CA

Service Area CoordinatorResponsible for planning and coordinating the integration of services, agency goals, and objectives, at the site level. Assure quality of services delivery according to federal, state, and local guidelines. Monitor enrolled children, families’ plans, and activities. Responsible for the supervision of the Center Directors, monitoring of program systems, and generating progress reports. Assisting in grant proposal research and development.

Family Services/Social Services CoordinatorManaged the development, planning, and implementation of parent activities volunteer participation. Supervised family advocates, center directors and parent trainees. Assessed, referred, and followed-up on children and family needs. Acted as liaison between parents and staff. Provided resources to program staff and families. Conducted workshops and training for staff and community agencies. Ensured that all guidelines and procedures were followed and delivered at the site level.

James I. Masters, M.S.President Center for Community Futures, Berkeley, CA

Mr. Masters has worked with Head Start since 1966. He was with the U.S. Office of Economic Opportunity from 1966 to 1970. From 1970 to 1975, he served in several positions as a Mayoral appointee in New York City government, including Assistant to the Budget Director and – in the Human Resources Administration working for Jules Sugarman and Major Owens -- as Director of the Evaluation Unit, and as Assistant Deputy Administrator in the HRA Department of Community Development.

Since 1975, he has served as a consultant and trainer for Head Start and other Human Development Programs. He is the publisher of Policies on Diskette, the Head Start Salary and Benefits Survey, and Quality Improvement Kits based on the NHSA Quality Initiative.

Mr. Masters has a BA in Cultural Anthropology, University of Kansas and an MS in International Business (with Honors), St. Mary's Graduate School of Business.

Diane Rush Woods, Ph.D.Instructor, Department of Sociology, CSUH

Dr. Woods is an instructor at California State University East Bay, at Hayward, CA. She also works with student parents at University Family Housing for U.C. Berkeley as the Family Assistance Program Consultant. In this role, she works on engaging, assessing, and referring vulnerable student families. In addition, she teaches as a visiting professor at U.C. Berkeley during Summer Session on social work practice and social policy. Dr. Woods has been involved in training for over 15 years.

Cathy Ralph, MSW, LCSWCatharine Ralph, MSW, LCSWField Work Consultant/LecturerUniversity of California School of Social Welfare Ms. Ralph is a faculty member who specializes in the Children and Families social work practice area. She primarily prepares graduate students for careers in public child welfare and ancillary school services. She has been with the School of Social Welfare full-time since 1993. Ms. Ralph places students as interns in five nearby county government agencies and many nonprofit organizations that provide social services to families. She previously worked for Alameda County Social Services Agency for over 15 years in various child welfare programs. She concurrently taught an undergraduate social work methods course at San Jose State University from 1984-1992 and a large undergraduate methods class at UC Berkeley in 1988. She was the social services liaison to an urban Indian child welfare agency, provided field instruction for social work students, and offered individual and group supervision to LCSW and MFCC candidates.

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Ms. Ralph is a Bay Area native and 1977 MSW alumna of the UC Berkeley School of Social Welfare. She attended California State University San Francisco for her B.A. in Social Work Education. She has an LCSW license and a California Pupil Personnel Services Credential (PPSC). She is Director of Region C (East Bay) of the National Association of Social Workers, California Chapter, (1997-2001) and currently serves as their faculty liaison. She is presently a candidate for the NASW national board of directors.

Ms. Ralph is the chair of the Alameda County Commission on the Status of Women, and a member of their Domestic Violence and Women’s Hall of Fame committees. She volunteers with the RotaCare Free Medical Clinic of San Leandro and serves on their Advisory Council. She and her supportive partner are the proud parents of 5-yea-old Alan who keeps them connected to youthfulness. She enjoys the enriching and challenging aspects of the multi-cultural communities of the San Francisco Bay Area.

Karla Rugama, Social WorkerSan Mateo County Children’s and Family Services Division, Human Services AgencyEast Palo Alto, CA

Provide ongoing, bi-lingual (Spanish/English) case management and solution-focused clinical interventions for families in the child welfare system. Duties include conducting home visits, crisis intervention, coordination with law enforcement, interfacing with community-based organizations; developing case plans with families; documenting case activity; submitting periodic verbal and written reports to the Juvenile Court, medical reviews, FSST, and IEP meetings; facilitating staff meetings; assessing risk to dependent children in parental, relative, non-relative, and foster care placements; making referrals to service providers and coordinating services; mentoring new social workers. Provide community outreach for the Agency, especially mandated reporter training at various community agencies and schools.

Family Support Officer. District Attorney’s Office, Child Support Division. Investigated leads to find absent parents; conducted face-to-face interviews with clients; prepared calculation and audit documents for court cases; monitored cases for updated information; modified child support orders; assisted attorneys in settling child support orders; made arrangements for paternity testing; initiated wage assignments; initiated community outreach to involve more fathers with their children. B.A., Psychology, San Francisco State University.

Pamm Shaw, M.A. Executive Director, Berkeley Albany YMCA Head Start

Pamm Shaw is the Executive Director of the Berkeley-Albany YMCA Head Start program. Prior to this, Pamm directed several statewide training and technical assistance projects with a focus on hard to reach and traditionally under-served populations. Pamm has brought together key stakeholders to effect systems change through program and organizational development on a variety of projects, including: California’s Map to Inclusive Child Care Project, Early Intervention Assistant Certificate Program with community college child development departments, including competencies for working with children with special needs

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arid their families into early childhood coursework and All of Us Together… Moving to Inclusion intensive training institutes for teams of child care professionals with specialized service providers to develop community plans to improve the access to child care for children with special needs.

Ms. Shaw has a Masters Degree in education with emphases in early childhood and special education and has completed doctoral coursework in early childhood special education, administration and policy. She has extensive experience in successfully implementing programs, curriculum development and adaptation, training, and managing multiple funding sources. She has developed and contributed to numerous articles and curricula specifically to improve the skills of child care providers to meet the needs of all children and families and regularly presents at local, state, and national conferences. She is the lead author on the California Children and Families Commission funded report of the Barriers to Inclusive Child Care Research Study.

James Wogan, MSW

James Wogan is a licensed Marriage, Family and Child Counselor and a School Social Worker.  He has two master's degree's; a master's in clinical psychology, and a Master's in Social Work from UC Berkeley in 2001.

James is the Clinical Director of the Diablo Community Center in Concord, CA. The Diablo Community Center is a school-based community agency at Mt. Diablo High School with the Mt. Diablo Unified School District. James supervises interns and works with kids and families from diverse backgrounds.  He also leads a weekly youth poetry meeting called "Word Out." And he leads diversity / cultural competence trainings and workshops.

In the past James worked with Foster children and children in out-of-home placement for the City and County of San Francisco.

He was a therapist in Tokyo, Japan for four years and he has led parenting classes for toddler and preschoolers in Tokyo and the United States for many years. James has two sons, Aidan is almost three and Cole will be one in July. James often says that most of what he knows he has learned directly from the children and families with whom he has worked.

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