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SAP S/4HANA

September 2018

English

Basic Credit Management (BD7)

SAP SEDietmar-Hopp-Allee 1669190 WalldorfGermany

Building Block Configuration Guide

SAP Best Practices Basic Credit Management (BD7): Configuration Guide

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Icons

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Example

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Typographic Conventions

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ContentBasic Credit Management.........................................................................................................6

1 Purpose............................................................................................................................. 6

2 Preparation........................................................................................................................ 6

2.1 Prerequisites............................................................................................................6

2.2 Supported Deployments..........................................................................................6

3 Configuration..................................................................................................................... 6

3.1 Change Message Control........................................................................................6

3.2 Deselect Deactivate SAP Credit Management........................................................7

3.3 Activation of Scope-Dependent Background Job Definitions (S/4HANA)................7

3.4 Activate the Event Type Linkage for DCD Creation.................................................8

3.5 Business Partner.....................................................................................................8

3.5.1 Activate Business Partner Role for Credit Management......................................8

3.5.2 Activate Screen Sequences................................................................................9

3.5.3 Sequence of Dialog Extensions...........................................................................9

3.5.4 Define BP Roles................................................................................................10

3.6 Master Data...........................................................................................................10

3.6.1 Define Customer Credit Group..........................................................................10

3.6.2 Create Rule for Scoring and Credit Limit Calculation........................................11

3.6.3 Create Risk Classes..........................................................................................11

3.6.4 Define Attributes Display...................................................................................12

3.7 Credit Limit Check.................................................................................................13

3.7.1 Define Blocking Reasons..................................................................................13

3.7.2 Define Checking Rules......................................................................................14

3.8 Case Management................................................................................................17

3.8.1 Define Processes..............................................................................................17

3.8.2 Create Attribute Profile......................................................................................18

3.8.3 Create Values for Attribute 'Reason for Escalation'...........................................20

3.8.4 Assign Reasons for Escalation to Attribute Profile............................................21

3.8.5 Create Function Profile......................................................................................21

3.8.6 Configure Text IDs............................................................................................23

3.8.7 Create Text Profile............................................................................................24

3.8.8 Create Status Profile.........................................................................................25

3.8.9 Define Number Range Interval for Case............................................................26

3.8.10 Set Value for Area ID.........................................................................................26



3.8.11 Define Case Types............................................................................................27

3.8.12 Create Values for Attribute 'Category'...............................................................28

3.8.13 Create Values for Attribute 'Reason'..................................................................29

3.9 Documented Credit Decision.................................................................................29

3.9.1 Create Profile for Case Search..........................................................................29

3.9.2 Define Derivation of Element Types..................................................................31

3.9.3 Define Automatic Status Changes.....................................................................31

3.9.4 Define Case Types for Documented Credit Decision........................................32

3.9.5 Assign Forms....................................................................................................32

3.10 Credit Exposure Update........................................................................................33

3.10.1 Define Liability Categories.................................................................................33

3.11 Integration with Sales and Distribution...................................................................34

3.11.1 Define Risk Categories......................................................................................34

3.11.2 Determining Active Receivables per Item Category..........................................34

3.11.3 Assigning Sales Documents and Delivery Documents......................................35

3.11.4 Defining Automatic Credit Control.....................................................................35

3.12 Checking Credit Control Area Update Control.......................................................36

4 Manual Build Steps..........................................................................................................37



Basic Credit Management

1 PurposeThe purpose of this document is to describe the general configuration steps required to manually set up the configuration within the system landscape that has already been installed using the corresponding installation or configuration guides for installation.

If you want to install SAP S/4HANA locally (on-premise) and if you do not want to configure manually and prefer an automated installation process using BC Sets and other tools, you can set up a best-practice client and activate the implementation content. For more information, see the Administration Guide for the Implementation of SAP S/4HANA, on premise edition which is linked in the content library (included in the documentation package).

2 Preparation

2.1 PrerequisitesBefore you start installing this scenario, you must install the prerequisite building blocks. For more information, see the Building Block Prerequisites Matrix.

2.2 Supported DeploymentsThe configuration guide provides the implementation content for the different SAP S/4HANA products:

SAP S/4HANA Cloud – (CE) minimal scope and content

SAP S/4HANA – (OP) installed locally (on-premise), full scope and content coverage

Depending on the use case/deployment option/ S/4HANA product version, you need to implement the required scope/content starting with the Public cloud chapter and proceed with the next required sections.

For the full scope of the on-premise scope & content – PC and OP are required

For the SAP S/4HANA Cloud scope & content – CE is required; OP is not required

3 Configuration

3.1 Change Message Control

UseIn this activity you can set system messages to appear in a way that meets your requirements.

Procedure



1. Access the activity using one of the following navigation options:

IMG Menu Cross Application Components ® Bank Directory ® Change Message Control

Transaction code

SPRO

2. On the Determine Work Area: Entry screen, in the Application Area field, enter UKM_DCD_MSG and choose Continue (Enter).

3. On the Change View "Message Control by User": Overview screen, make the following entry:

MsgNo Credit analyst &1 should perform the release Online Batch

035 Credit analyst &1 should perform the release - -

4. Save your entries.

3.2 Deselect Deactivate SAP Credit Management

UseIn this activity, you deactivate SAP Credit Management.

Procedure1. Access the activity using one of the following navigation options:

IMG Menu Financial Supply Chain Management ® Credit Management ® Integration with Accounts Receivable Accounting and Sales and Distribution ® Integration with Sales and Distribution ® Deactivate SAP Credit Management

Transaction Code

SPRO

2. On the Change View "Deactivation of SAP Credit management": Details screen, deselect the Deactivate SAP Credit Management checkbox.


3.3 Activation of Scope-Dependent Background Job Definitions (S/4HANA)

UseIn this activity, you can schedule job runs in the periodic time slot.

Procedure 1. Access the activity using one of the following navigation options:

IMG Menu SAP NetWeaver ® Application Server ® System Administration ® Activation of Scope-Dependent Background Job Definitions (S/4HANA)



Transaction code

SPRO

2. On the Change View "Scope switch of technical jobs": Overview screen, in the Job Definition Name field, enter SAP_FIN_FSCM_CR_PAYM_UPDATE and choose Continue (Enter).


3.4 Activate the Event Type Linkage for DCD Creation

UseTo enable to decouple the processing via workflow

Procedure 1. Access the transaction using the following navigation path:

Transaction Code SWETYPV

2. On the Change View "Event Type Linkage ": Details screen, enter the following settings:

Field Name Entry Value

Object Category CL ABAP Class

Object Type CL_UKM_DCD_WF_EVENT

Event PUSH_DCD

Receiver Type PUSH_DCD

Receiver Call M Method

Class Name CL_UKM_DCD_WF_EVENT


3.5 Business Partner

3.5.1 Activate Business Partner Role for Credit Management

UseTo edit the credit master data of your customers, the business partner role must be active.

Procedure1. On the SAP Easy Access screen, enter in the Command field, enter BUPT with no other

characters in front, then press Enter.


IMG Menu Business Partner → Control → Applications

Transaction Code BUS1



3. On the Change View "Applications": Overview screen choose the Change → Display button to edit by double-clicking UKM:

Application Description Checkbox Active

UKM FSCM Credit Management Selected


3.5.2 Activate Screen Sequences

UseTo edit the credit master data of your customers, the Credit Management screens must be active.

Procedure1. On the SAP Easy Access screen, enter in the Command field, enter BUPT with no other

characters in front, then press Enter.


IMG Menu Business Partner → Control → Screen Sequences

Transaction Code BUS6

3. On the Change View "Screen sequences": Overview screen, select the BUP001 row and in the Dialog Structure pane, double-click the folder Screen Sequence ® Screens.

4. Choose the New Entries button.

5. Make the following entry:

Item Screen Screen Title Description

1090000 UKM100 Credit Profile FSCM CMS Central Data


3.5.3 Sequence of Dialog Extensions

UseTo edit the credit master data of your customers, the Credit Management sub headers must be active and in a sequence.


IMG Menu n/a

Transaction Code SM31: V_TBZJ1C



2. On the Change View SAP GP Dialog: Sequence of Dialog Extensions": Overview screen choose the New Entries button.

3. Make the following entry:

Sub header

Description Position Active checkbox

UKM110 FSCM: Credit Segment Data 6 Selected


3.5.4 Define BP Roles

UseIn this activity you define the business partner roles and their attributes.

You also define the role categories with other relevant data.


IMG Menu Cross-Application Components → SAP Business Partner → Business Partner → Basic Settings → Business Partner Roles → Define BP Roles

Transaction Code SPRO

2. On the Change View "BP Roles": Overview screen, choose the New Entries button.

3. Make the following entries:

BP Role Title and Description BP Role Cat.

Std Assignment BP Role -> BP Role Cat. checkbox

BP View

UKM000 SAP Credit Management

UKM000 Selected UKM000


3.6 Master Data

3.6.1 Define Customer Credit Group

UseIn this activity, you define the category for grouping business partners, defined according to user requirements. This category is used as selection criteria in reporting and during the creation of worklists.


IMG Menu Financial Supply Chain Management → Credit Management → Credit Risk Monitoring → Master Data → Define Customer Credit Group



Transaction Code

SM31: V_UKM_CUST_GRP

2. On the Change View Customer Credit Group: Overview screen, choose New Entries.


Credit Group Name of Credit Group

1 Corporates

2 Small / Medium Customers

3 Subsidiaries


3.6.2 Create Rule for Scoring and Credit Limit Calculation

UseIn this activity, you create the rule for calculating the score and credit limit.


IMG Menu Financial Supply Chain Management → Credit Management → Credit Risk Monitoring → Master Data → Create Rule for Scoring and Credit Limit Calculation

Transaction Code

SM31: V_UKM_LIMIT_RULE

2. On the Change View Rule for Scoring and Credit Limit Calculation: Overview screen, choose New Entries.

3. Enter the following:

Rules Name

STANDARD Standard rule with no automatic calculation


3.6.3 Create Risk Classes

UseIn this activity, you create the risk classes and their assignment to score values.


IMG Menu Financial Supply Chain Management → Credit Management → Credit Risk Monitoring → Master Data → Create Risk Classes

Transaction Code

SM31: V_UKM_RICL_ASS



2. On the Change View "SAP Credit Management: Assignment of Risk Class to Score" screen, choose New Entries.


Risk Class Name Score from Score to

A No Default Risk

B Low Default Risk

C Medium Default Risk

D High Default Risk

E Very High Default Risk


3.6.4 Define Attributes Display

UseIn this activity, you define which attributes in the business partner are to be displayed and how they are to be displayed. This means you can with little outlay display your own KPIs.


IMG Menu Financial Supply Chain Management → Credit Management → Credit Risk Monitoring → Master Data → Define Attributes Display

Transaction Code

SPRO

2. On the Change View "Attributes Prolile": details screen, choose New Entries.


Attrib. Prolile Table Name Description

CPBS UKM_S_CPBS_DISPLAY Payment Behavior in Credit Management

4. In the Dialog Structure pane, double-click folder Attribute Group.

5. Choose New Entries.


Group Title of Attribute Group

1 Dunning Notices

2 Oldest Open Item

3 Payments

4 Sales



7. In the Dialog Structure pane, double-click folder Assign Attributes.



Attribute Group Row Column

COL_SUB_AMOUNT 4 6 1

COL_SUB_PERCENT 4 6 2

DUNN_AMOUNT 1 1 1

DUNN_COUNTER 1 2 1

DUNN_CURR 1 1 2

DUNN_DATE 1 2 2

DUNN_MAX_LV 1 3 1

DUNN_PGUID 1 3 2

IDX_AMOUNT 4 1 1

IDX_CURR 4 1 2

IDX_FIGURE 4 5 1

OVDUE_AMOUNT 2 1 1

OVDUE_CURR 2 1 2

OVDUE_DAYS 2 2 1

OVDUE_NET_DATE 2 2 2

OVDUE_PGUID 2 3 1

PAYMNT_AMOUNT 3 1 1

PAYMNT_CURR 3 1 2

PAYMNT_DATE 3 2 1

PAYMNT_PGUID 3 2 2

SALES_MAX 4 4 1

SALES_VOL 4 4 2

SL_ARR_WO 4 2 1

SL_ARR_WO_AMOUNT 4 2 2

SL_ARR_W_AMOUNT 4 3 1

SL_SLARR_W 4 3 2




3.7 Credit Limit Check

3.7.1 Define Blocking Reasons

UseIn this activity, you define the reasons required for a credit assignment block.


IMG Menu Financial Supply Chain Management → Credit Management → Credit Risk Monitoring → Credit Limit Check → Credit Limit Check → Define Blocking Reasons

Transaction Code

SM31: V_UKM_BL_REASON

2. On the Change View SAP Credit Management: Reasons for Locks in Credit Management screen, choose New Entries.


Block Reason Name of Block Reason Event Category

01 Credit Limit Exceeded UU Limit Utilization over 100%

02 No Insurance available

03 Fraud possible

04 Insufficient credit worthiness

20 Credit limit to be approved

21 Credit limit changed

22 Credit limit rejected

23 Credit limit invalid CL Credit Limit Invalid

24 Score invalid IS Score Invalid

Z9 Manual Block


3.7.2 Define Checking Rules

UseIn this activity, you define the check rules for the credit checks. A check rule can consist of several individual checks (check steps); in addition, you can define which parameters are relevant for each check step.

Procedure




IMG Menu Financial Supply Chain Management → Credit Management → Credit Risk Monitoring → Credit Limit Check → Credit Limit Check → Define Checking Rules

Transaction Code

SM31: V_UKM_CHCK_RULE

2. On the Change View Check Rule: Overview screen choose New Entries.


Check Rule

Name of Check Rule Logging Check Exceptions

01 Default - All Checks Active (Stat. Credit Limit) 2 Extensive Selected

4. Select the row and double-click folder Checks in the Dialog Structure pane.

5. On the Change View "Checks": Overview screen enter the following:

Individual Step Name of Individual Step

010 Statistical Check of Credit Exposure

020 Check for Maximum Document Value

100 Check for Maximum Dunning Level

110 Check for Age of Oldest Open Item

120 Check of Payment Behavior Index

130 Check for Overdue Open Items

6. Double-click row:


7. In the Change View " Checks": Details screen enter the following:

Checkbox Description

Selected Consider Collateral

Selected Consider Credit Insurance

8. Choose Back.

9. Select row:

020 Check for Maximum Document Value

10. Double-click folder Credit Segment in the Dialog Structure.

11. In the Change View " Credit Segment": Overview screen the enter the following:

Credit Segment Maximum Document Value

0000 100,000.00

1000 25,000.00



12. Choose Back.


100 Check for Maximum Dunning Level

14. In Change View " Checks": Details screen enter the following:

Dunning Level 2

15. Choose Back.


110 Check for Age of Oldest Open Item

17. In the Change View "Checks": Details screen enter the following:

Oldest Open Item in Days 180

18. Choose Back.


120 Check of Payment Behavior Index

20. In the Change View "Checks": Details screen enter the following:

DSO 60

21. Choose Back.


23. Start from step 1.

24. On the Change View Check Rule: Overview screen, choose New Entries.


Check Rule


02 Credit Limit Check Only (Statistical) 2 Extensive Selected

26. Select the row and double-click folder Checks in Dialog Structure and in Change View "Checks": Details screen enter the following:



27. In Change View "Checks": Details screen enter the following:


Deselected Consider Collateral

Deselected Consider Credit Insurance



28. Choose Back.



31. On the Change View Check Rule: Overview screen, choose New Entries.


Check Rule


03 Credit Limit Check Only (Dynamic) 2 Extensive Selected

33. Select the row and double-click folder Checks in Dialog Structure and in Change View "Checks": Details screen enter the following:


030 Dynamic Limit Check with Credit Horizon

34. In Change View "Checks": Details screen enter the following:

Credit Horizon in Days 90


Deselected Consider Collateral

Deselected Consider Credit Insurance

35. Choose Back.



38. On the Change View Check Rule: Overview screen double-click Parameter Display for Check in Dialog Structure.

39. On the Parameter Display for Check: Overview screen, choose New Entries.


Individual Step Field Group

010 INS

010 SEC

010 SYG

030 CRH

030 INS

030 SEC

030 SYG

100 DNL

110 OOI

120 IDX



41. Choose Back.



44. On the Change View Check Rule: Overview screen double-click Parameter Display for Credit Segment in Dialog Structure.

45. On the Parameter Display for Credit Segment: Overview screen, choose New Entries.


Individual Step Field Name Field Name

010 MAX_DOC_VAL Maximum Doc. Value

020 MAX_DOC_VAL Maximum Doc. Value

120 PAY_HIST_LIMIT Amt fm Pymt Behavior

130 MAX_OVDUE_DAYS Number of Days

130 MAX_OVDUE_PC Percentage Overdue

47. Choose Back.


3.8 Case Management

3.8.1 Define Processes

UseYou can use this IMG activity to see the processes defined. These control the BAdIs that are used and can be assigned to the case type.

Procedure1. Access the activity using the following navigation path:

Transaction code

SPRO

SAP IMG menu

Cross-Application Components → General Application Functions → Records and Case Management → Case → Extended Customizing → Define Processes


Process Description

FDCD Documented Credit Decision




3.8.2 Create Attribute Profile

UseIn this activity, you define the settings for the credit checks for sales orders:


IMG Menu Logistics – General → Product Lifecycle Management (PLM) → Case Management → Create Attribute Profile → Create Attribute Profile

Transaction Code

SM31: SCMGV_ATTRPROF

2. On the Change View Profiles: Overview screen, choose New Entries.


Attribute Profile Description Table Name

FIN_DCA Doc. Credit Decision for Account UKM_DCD_ATTR

FIN_DCD Doc. Credit Decision for Document UKM_DCD_ATTR

4. Select row FIN_DCA and double-click folder Attribute Group in Dialog Structure.

5. Enter:

Group Title Attribute Group

1 Header Data

6. Double-click folder Assign Attributes in Dialog Structure.

7. Enter:

Case Attrib. Group Row Column Req.

Drop down

Modif New

Log

CASE_TITLE 1 2 1

CASE_TYPE 1 1 2 X

CATEGORY 1 3 1 X

CHANGED_BY 1 10 1

CHANGE_TIME 1 10 2

CLOSED_BY 1 11 1

CLOSING_TIME 1 11 2

CREATED_BY 1 9 1

CREATE_TIME 1 9 2

DCD_PARTNER 1 7 1 X X

DCD_SEGMENT 1 7 2 X X X

EXT_KEY 1 1 1




Drop down

Modif New

Log

EXT_REF 1 2 2

PRIORITY 1 4 1

PROCESSOR 1 4 2 X X

RESPONSIBLE 1 5 2 X

STAT_ORDERNO 1 5 1 X X

8. Choose Back.


10. Select row FIN_DCD and double-click folder Attribute Group in Dialog Structure.

11. Enter:


1 Header Data

12. Double-click folder Assign Attributes in Dialog Structure.

13. Enter:


Drop down

Modif New

Log

CASE_TITLE 1 2 1

CASE_TYPE 1 1 2 X

CATEGORY 1 3 1 X

CASE_TITLE 1 2 1

CASE_TYPE 1 1 2

CATEGORY 1 3 1

CHANGED_BY 1 14 1

CHANGE_TIME 1 14 2

CLOSED_BY 1 15 1

CLOSING_TIME 1 15 2

CREATED_BY 1 13 1

CREATE_TIME 1 13 2

DCD_APPROVER1 1 17 1 X X

DCD_APPROVER2 1 18 1 X X

DCD_APPR_STAT1 1 17 2 X

DCD_APPR_STAT2 1 18 2 X

DCD_CHKDRISKAMT 1 10 2

DCD_CURR 1 11 2




Drop down

Modif New

Log

DCD_DOC_STATUS 1 11 1 X

DCD_OBJ_ID 1 10 1

DCD_OPENCRDTAMT 1 9 2

DCD_PARTNER 1 8 1 X X

DCD_RISK_CLASS 1 8 2

DCD_SEGMENT 1 9 1 X X X

ESCAL_REASON 1 4 2 X X

EXT_KEY 1 1 1

EXT_REF 1 2 2

PLAN_END_DATE 1 6 1

PRIORITY 1 4 1 X

PROCESSOR 1 5 2 X X

REASON_CODE 1 3 2 X

RESPONSIBLE 1 6 2 X

STAT_ORDERNO 1 5 1 X

REASON_CODE 1 3 2 X X


3.8.3 Create Values for Attribute 'Reason for Escalation'

UseIn this activity, you create the permitted values for the attribute Reason for Escalation.


IMG Menu Logistics – General → Product Lifecycle Management (PLM) → Case Management → Create Attribute Profile → Define Permitted Values for Attributes → Create Values for Attribute 'Reason for Escalation'

Transaction Code

SM31: SCMGATTR_SESCALT

2. On the Change View "Reasons for Escalation": Overview screen, choose New Entries.


Escalation Text

01 Customer Call

02 Timeout




3.8.4 Assign Reasons for Escalation to Attribute Profile

UseIn this activity, you select the permitted values for each attribute profile for the attribute Reason for Escalation.


IMG Menu Logistics – General → Product Lifecycle Management (PLM) → Case Management → Create Attribute Profile → Define Permitted Values for Attributes → Assign Reasons for Escalation to Attribute Profile

Transaction Code

SM31: SCMGATTR_SESCALT

2. On the Determine Work Area: Entry dialog box, enter the following:


Attribute Profile FIN_DCD

3. On the Change View "View: Reasons for Escalation": Overview screen, choose New Entries.


Escalation Text

01 Customer Call

02 Timeout


3.8.5 Create Function Profile

UseThe purpose of this activity is to create the conditions for new action profile.


Transaction code

SPRO

SAP IMG menu

Logistics – General → Product Lifecycle Management (PLM) → Case Management → Create Function Profile → Create Function Profile


3. Enter the following values:



Funct. Profile Description

FIN_DCA Doc. Credit Decision for Account

FIN_DCD Doc. Credit Decision for Document


5. Choose Back.

6. Select row FIN_DCA and double-click folder Allowed functions.



Function Sequence Assigned Menu Button w. Menu

PRINT 3

RESI 4

SAVE 2

STATUS_ACCEPT 5

STATUS_VOID 99

TOGGLE_DISPLAY_CHANGE 1

UKM_DCD_BP 6 X

UKM_DCD_BPPROF 61 UKM_DCD_BP

UKM_DCD_BPRELCMA 63 UKM_DCD_BP

UKM_DCD_BPSGMT 62 UKM_DCD_BP

UKM_DCD_CLCR 8

UKM_DCD_GO2PR 7


10. Double-click the Allowed Case Components folder.



Function Sequence Separator

CASE_LOG_SUB 3

SUBCOMPONENT_NOTES 1

SUBCOMPONENT_RECORD 2 X


14. Choose Back.

15. Select row FIN_ DCD and double-click folder Allowed functions.



Function Sequence Assigned Menu Button w. Menu



PRINT 3

RESI 4

SAVE 2

STATUS_ACCEPT 5

STATUS_VOID 99

TOGGLE_DISPLAY_CHANGE 1

UKM_DCD_BP 7 X

UKM_DCD_BPDROF 71 UKM_DCD_BP

UKM_DCD_BPRELCMA 73 UKM_DCD_BP

UKM_DCD_BPSGMT 72 UKM_DCD_BP

UKM_DCD_CHECK 61 UKM_DCD_SD

UKM_DCD_CLCR 10

UKM_DCD_DISP_CHECKLOG 8

UKM_DCD_GO2PR 9

UKM_DCD_REJECT 63 UKM_DCD_SD

UKM_DCD_RELEASE 62 UKM_DCD_SD

UKM_DCD_SD 6 X


19. Double-click the Allowed Case Components folder.



Function Sequence Separator

CASE_LOG_SUB 3

SUBCOMPONENT_NOTES 1

SUBCOMPONENT_RECORD 2 X


3.8.6 Configure Text IDs

UseCase users must maintain notes in the case during case creation and processing. The text profile defines the text types (text IDs) of notes that can be used for the case notes.




Transaction code

SPRO

SAP IMG menu

Logistics – General → Product Lifecycle Management (PLM) → Case Management → Create Text Profile → Configure Text IDs

2. Select Text Objects and IDs and choose Change.

3. On the dialog box, choose Continue.

4. Double-click object SCMG_CASE.

5. Choose Create.

6. Enter the following value:

Text ID Description

0001 Description

0002 Internal Note

0005 Note

F005 Reason for Rejection


3.8.7 Create Text Profile

UseWhile case processing, users must select between several descriptions of note type.


Transaction code

SPRO

SAP IMG menu

Logistics – General → Product Lifecycle Management (PLM) → Case Management → Create Text Profile → Create Text Profile



Text Profile Description Sort Order

FIN_DCA Doc. Credit Decision for Account 01

FIN_DCD Doc. Credit Decision for Document 01


5. Select line with Text Profile FIN_DCA.

6. Double-click the Text IDs folder.





Text ID Sequence Invisible Externally

0001 1

9. Choose Next Entry.

10. Repeat step 5 and 9 for the following values:


0002 2 X

0005 3


12. Go back to step 5.

13. Select line with Text Profile FIN_DCD.

14. Double-click the Text IDs folder.




0001 1

17. Choose Next Entry.

18. Repeat step 5 and 9 for the following values:


0002 2 X

0005 3

F005 4


3.8.8 Create Status Profile

UseA case has a certain status value that communicates the resolution step of the case. Furthermore, the defined status profile contains multiple status values that control the changeability of each case (and the case attributes).


Transaction code

SPRO

SAP IMG menu

Logistics – General → Product Lifecycle Management (PLM) → Case Management → Set Status Administration → Create Status Profile





Text Profile Description

FIN_DCA Doc. Credit Decision for Account

FIN_DCD Doc. Credit Decision for Document


5. Select the line with Status Profile FIN_DCA.

6. Double-click the Status Values folder.



Status Status Description

System Stat.

Description Low Status

High Stat.

10 Open 001 Open/New 10 10

30 Closed Manually 007 Closed 10 30

35 Closed Automatically

007 Closed 10 35

40 Confirmed 008 Confirmed 30 40

50 Voided 009 Voided/Deleted/Canceled 10 50


49. Choose Back.

10. Select the line with Status Profile FIN_DCD.

11. Double-click the Status Values folder.



Status Status Description

System Stat.

Description Low Status

High Stat.

10 New 001 Open/New 10 10

20 In Processing 002 In Process 10 20

35 Closed Automatically

007 Closed 10 35

40 Confirmed 008 Confirmed 30 40

50 Voided 009 Voided/Deleted/Canceled 10 50


3.8.9 Define Number Range Interval for Case

UseCases are identified internally with a GUID (a 32-character field). Cases also have an external ID – the case number – assigned automatically during case creation and displayed in the Dispute Case attributes as Case ID. This number is used to identify a case in internal and



external communication. The number range for these external numbers can be assigned to a case type.


Transaction code

SPRO

SAP IMG menu

Logistics – General → Product Lifecycle Management (PLM) → Case Management → Define Number Range Interval for Case

2. Choose Change Intervals.

3. Choose Insert Interval.


No. From number To number

03 030000000001 039999999999


6. The system displays a dialog box. Read the information and choose Continue.

3.8.10 Set Value for Area ID

UseIn this activity, you define that the SRM_SET_VALUE_AREA_ID program uses default area ID S_AREA_CMG. This eliminates a dialog box displaying during activation when creating case types.


SAP Menu SAP Menu → Tools → ABAP Workbench → Development → ABAP Editor

Transaction Code

SE38

2. On the ABAP Editor: Initial Screen, in the Program field, enter SRM_SET_VALUE_AREA_ID and choose Execute (F8).

3. On the SET_VALUE_AREA_ID screen, in the AREAID field, enter S_AREA_CMG and choose Execute (F8).

3.8.11 Define Case Types

Use The case type is the central property of a case. It groups various Customizing settings (for example, attribute profile and status profile).



Depending on the selected case type at case creation, all defined profiles (for example, attribute profile, status profile, and text profile) are available for dispute case processing and determine the layout of the Case.


Transaction code

SPRO

SAP IMG menu

Logistics – General → Product Lifecycle Management (PLM) → Case Management → Define Case Types → Define Case Types



Case Type FDCA


5. Double-click the new case type FDCA.


Case Type FDCA

Name Doc. Credit Decision for Account

RMS-ID UKM_CREDIT_CASE

Case Rec. Model SRM_MOD02 B3C4284C6B9C270AE10000000A428984

Element Type ID (Rec) UDM_SPS_CASE_RECORD

Element Type ID (Case) UKM_SPS_DCD_CASE

Elmnt Type ID: Notes UKM_SPS_DCD_NOTES

Attrib. Profile FIN_DCA

Funct. Profile FIN_DCA

Status Profile FIN_DCA

Text Profile FIN_DCA

Terminology ---

Process FDCD

Int. No. Range 03


8. Go back to step 1.



Case Type FDCD


12. Double-click the new case type FDCD.




Case Type FDCD

Name Documented Credit Decision

RMS-ID UKM_CREDIT_CASE

Case Rec. Model SRM_MOD02 DAE7F14B2B459B20E10000000A1555B0

Element Type ID (Rec) UKM_SPS_DCD_RECORD

Element Type ID (Case) UKM_SPS_DCD_CASE

Elmnt Type ID: Notes UKM_SPS_DCD_NOTES

Attrib. Profile FIN_DCD

Funct. Profile FIN_DCD

Status Profile FIN_DCD

Text Profile FIN_DCD

Terminology ---

Process FDCD

Int. No. Range 03


3.8.12 Create Values for Attribute 'Category'

UseThe attribute category describes the category of a case, and is created per case type.


Transaction code

SPRO

SAP IMG menu

Cross-Application Components → General Application Functions → Records and Case Management → Case → Attributes and Attribute Profile → Create Values for Attribute 'Category'





Case Type Category Text

FDCA 1 Category 1

FDCA 2 Category 2

FDCA 3 Category 3

FDCD 1 Category 1

FDCD 2 Category 2

FDCD 3 Category 3


3.8.13 Create Values for Attribute 'Reason'

UseThe attribute reason describes the reason of a case, and is created per case type.


Transaction code

SPRO

SAP IMG menu

Financial Supply Chain Management → Dispute Management → Dispute Case Processing → Case Types → Create Values for Attribute 'Reason'



Case Type Reason Text

FDCD 0000 Unknown

FDCD 0001 Limit Marginally Exceeded

FDCD 0002 No Overdue Items

FDCD 0003 Customer Approves Payment

FDCD 0004 Sales Assumes Responsibility for Risk

FDCD 0005 Positive External Credit Information


3.9 Documented Credit Decision

3.9.1 Create Profile for Case Search

Use



In this Customizing activity, you make the settings for the case search. The word case in this context is used as a general term for documented credit decisions.


IMG Menu Financial Supply Chain Management → Credit Management → Credit Risk Monitoring → Documented Credit Decision → Create Profile for Case Search

Transaction Code

SM31: SCMGVLOC_PROFIL

2. On the Change View Case Search Profile: Overview screen, choose New Entries.


Profile Name of Profile Table Name

FDCD_LOC

Documented Credit Decision UKM_DCD_ATTR

F_CR SAP Credit Management UKMCASEATTR00

4. Select row FDCD and double-click folder Selection Fields in Dialog Structure and enter:

Row Column Case Attrib. Sel. Opt.

1 1 EXT_KEY X

1 2 EXT_REF X

2 1 PROCESSOR X

2 2 RESPONSIBLE X

3 1 DCD_PARTNER X

3 2 DCD_SEGMENT X

4 1 DCD_OBJ_ID X

4 2 DCD_DOC_STATUS X

5 1 DCD_OPENCRDTAMT X

5 2 DCD_CURR

6 1 CREATE_TIME X

6 2 PLAN_END_DATE X

7 1 PRIORITY X

7 2 REASON_CODE X

8 1 DCD_COMPL_USER X

5. Double-click folder Modifiable Fields in Dialog Structure and enter:

Case Attrib.

PLAN_END_DATE

PRIORITY



Case Attrib.

PROCESSOR

RESPONSIBLE

STAT_ORDERNO

6. Choose Back.


8. Select row F_CR and double-click Selection Fields in the Dialog Structure pane.


Row Column Case Attrib. Sel. Opt.

1 1 EXT_KEY

1 2 PROCESSOR

2 1 FCR_PARTNER

2 2 FCR_SEGMENT X

4 1 CREATED_BY

4 2 CREATE_TIME X

5 1 STAT_ORDERNO

5 2 CATEGORY

6 1 PRIORITY

6 2 CASE_TITLE


3.9.2 Define Derivation of Element Types

UseWhen you create a documented credit decision, the system creates a link to the corresponding business object. This could be, for example, the sales document. To be able to insert this link in the documented credit decision, the system has to determine which element type is used for the insertion. You define the derivation of these element types in this Customizing activity.


Transaction code

SPRO

SAP IMG menu

Financial Supply Chain Management → Credit Management → Credit Risk Monitoring → Documented Credit Decision → Define Derivation of Element Types



2. On the Change View Determination of Element Types: Overview screen, choose New Entries.


Object type Log. System Element Type ID

LIKP UKM_SPS_LIKP

SCASE UDM_SPS_SCASE

VBAK UKM_SPS_VBAK

Because Management is set up in a one-system landscape, the assignment of logical system is not necessary here.


3.9.3 Define Automatic Status Changes

UseIn this IMG activity, you define the status for automatically closing documented credit decisions. The system assigns this status to the credit decision as soon as you release or reject a blocked sales and distribution document. The credit decision is then automatically closed.


Transaction code

SPRO

SAP IMG menu

Supply Chain Management → Credit Management → Credit Risk Monitoring → Documented Credit Decision → Define Status for Automatic Closing

2. On the Change View Status for Automatic Closing: Overview screen, choose New Entries.


Case Type Case Type Name Automatic Close

FDCD Documented Credit Decision 35


3.9.4 Define Case Types for Documented Credit Decision

Use In this Customizing activity, you define which case types the system should use for the creation of documented credit decisions.

Procedure



1. Access the activity using the following navigation path:

Transaction code

SM31: V_UKM_DCD_CASETY

SAP IMG menu

Financial Supply Chain Management → Credit Management → Credit Risk Monitoring → Documented Credit Decision → Define Case Types for Documented Credit Decision

2. On the Change View Case Types for Documented Credit Decision: Overview screen, select New Entries.


Type of Credit Decision

Rules Case Type Case Type Name

BOB STANDARD FDCD Documented Credit Decision

LEG STANDARD FDCD Documented Credit Decision


3.9.5 Assign Forms

Use In this Customizing activity, you define which case types the system should use for the creation of documented credit decisions.


Transaction code

SM31: UKM_DCD_PDFFORM

SAP IMG menu

Financial Supply Chain Management → Credit Management → Credit Risk Monitoring → Documented Credit Decision → PDF Form for Snapshot → Assign Forms

2. On the Change View PDF Form for Documented Credit Decision: Overview screen, choose New Entries.


Case Type Rules Internal Form Form

FDCA STANDARD UKM_DCD_SNAPSHOT_B2C

FDCD STANDARD UKM_DCD_SNAPSHOT_B2B


3.10 Credit Exposure Update

3.10.1 Define Liability Categories

Use



In this Customizing activity, you can define additional credit exposure categories and their names.


IMG Menu Financial Supply Chain Management → Credit Management → Credit Risk Monitoring → Documented Credit Decision → Credit Exposure Update → Define Liability Categories

Transaction Code

SM31: V_UKMCOMM_TYPES

2. On the Change View Liability Categories: Overview screen, choose New Entries.


Type Check Grid Name of Cr. Exp. Cat.

100 Open Orders

150 Trading Contract

200 Select Select Open Items from FI

300 Special Credit Exposure

400 Delivery Value

500 Billing Document Value

550 Agency Document

3.11 Integration with Sales and Distribution

3.11.1 Define Risk Categories

UseIn this step, you define credit risk categories per credit control area.


IMG Menu Financial Supply Chain Management → Credit Management → Integration with Accounts Receivable Accounting and Sales and Distribution → Integration with Sales and Distribution → Define Risk Categories

Transaction Code

SM31: V_T691A



2. On the Change View " Credit Management Risk Categories": Overview screen, choose New Entries.


Risk Category CCAr Name

A 1000 No Default Risk

B 1000 Low Default Risk

C 1000 Medium Default Risk

D 1000 High Default Risk

E 1000 Very High Default Risk


3.11.2 Determining Active Receivables per Item Category

UseIn this activity, you assign the Active Receivables to the relevant item categories.


IMG Menu Financial Supply Chain Management → Credit Management → Integration with Accounts Receivable Accounting and Sales and Distribution → Integration with Sales and Distribution Determine Active Receivables Per Item Category

Transaction Code

SM31: V_TVAP_KRE

2. On the Change View " Item Categories – Credit Limit Check": Overview screen. Check the entries for your item categories:

ItCa Description Credit Active

TAN Standard Item Select

CBTA MTO Standard Item Select

CBAB Bought-In Item Select


3.11.3 Assigning Sales Documents and Delivery Documents

UseIn this activity, you define the settings for the credit checks for sales orders.

Procedure




IMG Menu Financial Supply Chain Management → Credit Management → Integration with Accounts Receivable Accounting and Sales and Distribution → Assign Sales Documents and Delivery Documents

Transaction Code

SM31: V_TVAK_KRE

2. Select Credit limit check for order types and choose Choose.

3. On the Change View "Sales Document Types – Credit Limit Check": Overview screen. Make the following entries:

SaTy Description Credit Check Credit Group

OR Standard Order D 01


3.11.4 Defining Automatic Credit Control

UseIn this activity, you assign the document credit group to the credit control area and risk category.


IMG Menu Financial Supply Chain Management → Credit Management → Integration with Accounts Receivable Accounting and Sales and Distribution → Integration with Sales and Distribution → Define Automatic Credit Control

Transaction Code

OVA8

2. On the Change View "View for Maintenance of Automatic Credit Control": Overview screen, choose New Entries.


Credit control Area

Risk category

Document credit group

Credit control

1000 A 01 No Default Risk Orders

1000 B 01 Low Default Risk Orders

1000 C 01 Medium Default Risk Orders

1000 D 01 High Default Risk Orders

1000 E 01 Very High Default Risk Orders

Release documents are still unchecked



Field name Only for Risk Category D and E

Deviation in % 5

Number of days 10

Checks

Field name Check Reaction Status/Block

SAP Credit Mngt A (Warning)


3.12 Checking Credit Control Area Update Control

UseIn this activity, you check the activity group for your credit control area.


IMG Menu Enterprise Structure ® Definition ® Financial Accounting ® Define Credit Control Area

Transaction Code

OB45

2. Select the following credit control area and choose Details.

Field Name Description User action and values Comment

Credit Control Area 1000

3. Check the following details:

Field Name

Description User action and values Comment

Update 000012 – Open order value on time axis, delivery, and bill. Doc value.


5. Choose Back.

4 Manual Build StepsFor the configuration activities described in this document, no manual build steps are required.
