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8/8/2019 BCT Corporate Presentation Jan2010
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About Bahwan CyberTek (BCT)
BCT is a CMMi Level 5, Product and IT Services organization, providingintegration centric BPM product suite and delivering consulting, systems
integration, and outsourcing solutions to clients in multiple industries andmore than 11* countries
Established on Jun 16th, 1999
Global Headquarters - Chennai, India
Key Highlights – 300+ Clients including Fortune 500 companies
– Intellectual Property “Cuecent Product Suite” with strategic business accelerators forverticals like BFS, Government, Oil & Gas and Logistics
– Branch Transformation an integrated platform to provide in branch merchandising
– 1200+ Associates – 100+ ERP Package implementation expertise world over
– Involved in large e-Gov projects in ME & Africa
– Managing one of the best 4PL logistics along with DHL
– Ranked by Deloitte for the third consecutive year among the Fast 50 Technology companiesin India
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BCTEvolution and growth
ApplicationInfrastructure
Services
1999
OracleImplementation
Cuecent Products
- Cashswitch
2000 - 2002
IT Consulting Outsourcing
Services Training Banking Industry Focus
2003 - 2004
Supply Chain
Management Consulting Customized
BPO Solution, IBM – Joint
Offering
2005 - 2007
Next Level ofThoughtLeadership inServices &
Product Offering
2008 - 2010
Over 146%Growth in the last 3 yrsRevenue Growth
ISO Certification
CMM Level 4
CMMi Level 5
AfricaUSA, India, Muscat, UAE GLOBAL FOOTPRINT
Established in 1999 BCT has
emerged as a significant player inGlobal IT solutions and services, andis fast emerging as a world-classbusiness transformation company
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BFSI Government Energy &Utilities
SCM &Logistics
Technology
Enterprise Applications
Transforming Businesses & Careers
Strategy & Process Consulting
Knowledge / Business Process Outsourcing
Enterprise Application Development
Cuecent Application Suite – BPM - ESB
Infrastructure Management
Professional Services
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Offerings
– CUECENT Business ProcessManagement Suite
– CUECENT BPMN Modeler
– CUECENT eBusiness ProcessAutomation and Collaboration
– CUECENT Enterprise ServiceBus
– CUECENT Business ActivityMonitor
Products Services
– Consulting – Package Implementation
– Application services(Implementation, customdevelopment, maintenance)
– Infrastructure services
– Outsourcing
Industries
– BFSI – Government
– Energy & Utilities
– SCM & Logistics
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Offerings
Products - CUECENT Business Process Management Suite
Comprehensive BusinessProcess Management (BPM)
suite Automate and optimize complex
system, document and humancentric business processes
4 tightly integrated components
allow organizations to design,integrate, deploy, execute,monitor and optimize theircritical business processes andoperations
Proven product with liveimplementations managingmission critical environments forover five years
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Offerings
Products - Cuecent Product Stack
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Offerings
Products - Integration Centric BPMS Solution
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Cuecent ePay
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Offerings
Products - Cuecent eRemit
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Offerings
Products - Cuecent REACH
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OfferingsServices – Portfolio
Consulting
PackageImplementation
Applicationservices(Implementation,
customdevelopment,maintenance)
Infrastructureservices
Outsourcing
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OfferingsServices – Oracle Practice
Implementation Q&A and Support Migration EnhancementsConsulting
Health Check Review& Assessment
Applications Support Application Systems
Administration
Support DatabaseAdministrationSupport
Business ProcessRe-engineering
Package SelectionConsulting
Solution Architecting
BusinessRequirement Study(RDD)
Configuration ofOracle Applications
Training &Deployment
Migration of 10.7SCto r12 or 11x to R12
Migration ofCustomizations
Data Migration of
Legacy data to Apps
CustomDevelopment ofForms
ReportsCustomization
Training capabilities for resources on Oracle Applications
• Leading Oracle Partner, with rich experience in consulting and over 100implementation sites on Oracle E Business Suite
• Offshore capabilities include production / maintenance support of OracleApplication Suites
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Offerings
Industries
Growth through IP led approachInnovation & J.V’s
Energy & Utilities
SCM & Logistics
Government
Technology Platforms
BFSI
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Offerings
Industries – BFS Capabilities
Banking Financial Services
Strengths (Top 3) • Dedicated 100+ Subject MatterExperts,
• Business Process Capability• Dedicated service offerings
• Relationship with ExistingCustomers
• Comprehensive Services toCustomers
Differentiators(Top 3)
• Cuecent BPMS / ESB• Cuecent ICM• Cuecent eRemit• Cuecent ePay
• Cuecent iFX• Cuecent FINFLEX
Opportunities (Top 3) • Package & Product Implementation inUS, Europe and APAC
• Technology Alliances• Growing IT Services Market
Threats (Top 3) • Tier 1 System Integrators• Integration Centric BPM Players
• Market Dynamics• Intense Competition
Service Offerings (Top3)
• Integrated Channel Management• Cash Remittance solutions• e-Payment solutions
• Fund Management• Portfolio Management
Value Proposition • Integration centric• Multiple implementation expertise• Industry Niche solution
• Financial Application Integrationplatform
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Offerings
Industries – BFSI - Branch Transformation
Cuecent Branch Transformation BT enables bank to
– Transform bank branches into an effective sales and relationship centers
– Increase branch revenue through enhanced cross/up sell opportunities – Retain your most profitable customers with personalized and responsive customer service
– Boost staff productivity through high-speed, integrated and flexible solutions with easy-to-usefront-end applications
– Reduce branch's operating costs with centralized operational capabilities and fastercustomer service time
– Provide an asset for reuse across all channels facilitating a strategic move toward multi-channel banking
– Betters customer profiling and the needs assessment process
– Monitors and effectively manages business and staff productivity
– Suggest the right set of investment opportunities to the customer on a real-time basis insidethe branch and improves customer loyalty and satisfaction?
An integrated platform to provision in-branch merchandising by continuously
capturing dynamic customer needs cultivating cross-sell opportunities through
effective teller-customer relationship, and maximizing revenue with well-targeted andhighly personalized advisory
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ICM – Core Banking Services
BI / Budgeting & PlanningATM Switch & Cards Solutions
Mobile Banking & Branch Frontend
Pvt Banking & Wealth Mgmt
BT – MQ Services Filenet
Risk & Regulatory Compliance
Relationship Based Pricing
eBusiness Suite / Hyperion
BT, BPM BAM, ICM ESB,ePAY eREMIT, iFacts
Finflex
Offerings
Industries – BFSI Partner products
Reconciliation & Trade Finance
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B M I Bank Melli Iran
Offerings
Industries – BFSI customers (partial list)
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Tax RevenueAdmin
Public Administration
Justice
PublicUtilities
Economic Aid& Development
ConstituentServices
Retail Services Public Security
DefensePostal
Services
Federa l, State & Local
Government
Health
Transportation
Social Services
Research
Public
Broadcasting
Policy
Energy
Education
BankingServices
Offerings
Industries – Government Focus
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Offerings
Industries – Government Offerings
Solution Customer
National ICT Workforce Development Model Ministry of Manpower, Oman
Center for Creativity Ministry of Manpower, Oman
Sanad Citizen Service Delivery (BOOT) Model Government of Oman
Infoline Contact Center Omantel & PEIE, Oman
ePay Aggregation – ePay Dubai eGovernment, Dubai
National ePayment Hub – ePay efinance, Ministry of Finance, Egypt
Enterprise Integrated Revenue System – ePay Dubai Municipality, Dubai
Privatization of Electricity & Water Sectors Ministry of Electricity & Water, Oman
Integrated Licensing & Financial System Sharjah Economic Development Department, UAE
E-Tendering (Oracle iProcurement) Department of Finance, Abu Dhabi, UAE
Pension Fund Automation PASI
Sovereign Wealth Fund Management PASI
Oracle E-Business Suite Etisalat / SCCI / PASI
Royal Protocol System Diwan of Royal Court, Oman
Cuecent Payroll MOJ/ TRA/ MOMP
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OfferingsIndustries – Cuecent ESB as a backbone of National
Payment gateway
Cuecent epay Solution Framework
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Offers innovation approach for Government to efficiently and effectively integrate,automate & manage the payment landscape via consolidation, standardization,Optimization and ability to extend.
EnterpriseIntegrations
Self ServicePortal
EXTEND
Extend the to other banks andconsortium as a service
Extend for internal EnterpriseApplication integrations.
Extend to integrate with thirdparty vendors and partners.
COLLABORATION
OPTIMIZE
Aggregated business view
Business Performance reporting
Self service Portal
PREDICTABILITY
BusinessProcess
Administration& Deployment
Portal
CONSOLIDATE
Consolidate interactions
Single payment transaction datastore.
Portal for operations, reporting &Exception Management.
MANAGEABILITY
CentralizeMessage bus
Centralize PaymentData store
Operations
STANDARDIZE
Centralize common Biz processes& function interactions
Centralize the Unique Processes &function interactions
Business Rules administration
Ease of deployments
LEVERAGABILITY
OperationsReporting
Centralize CommonFunctions/Process
Centralize UniqueFunctions/Process
Hosted Service(Revenue LOB)
Offerings
Industries – National Payment Hub
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Offerings
Industries – The way it will be tomorrow
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Offerings
Industries –Energy & Utilities offerings
Level-4CORPORATE EXCELLENCE
Level-3
BUSINESS EXCELLENCE
Level-2
MANUFACTURING EXCELLENCE
Level-1
OPERATIONALEXCELLENCE
DecisionSupportSystems
EnterpriseSolutions
Integrated PlantAsset Life Management
Plant Control Automation
DCS | PLC | SCADA | Historian
EAM | MES | APC
IS -oil
OSI-PI
MAXIMO
IS -Utilities
Cuecent
GE, Rock
well
Wondarware
Intellution
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Partial List of Customers
BCT PRODUCTS
MOVE THE LIMITBOLT – ON APPLICATIONSMOBILE TOP UP SOLUTIONS
BCT SERVICES
• Enterprise applicationsimplementation Oracle and SAP
• Web Cards Management• Application and Infrastructure
Managed Services
Offerings
Industries – Oil & Gas customers (Partial list)
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Offerings
Industries – Pan-African e-Network Architecture
AIIMS, Delhi
Fortis Hospital,Noida
MCKR, Delhi
EHIRC, Delhi SMC,Ghaziabad
CAREHospital,
Hyderabad
AIMSRC,Kochi
Narayana,Hrudayalaya,
Bangalore
KEM, Mumbai
SRMCRI, Chennai
Apollo Hospital,Chennai
Manipal Hospital,Bangalore
IIScBangalore
BITS,Pilani
Universityof Madras
IIT,Kanpur
DelhiUniversity
IGNOU
AMITYUniversity
Data Centerat Delhi
1
2
3
4 5 6 7 8 9
10
11
12
1
2 3 4 5 6 7
MPLS
Hub Station
Landing StationAfrica
( DAKAR,SENEGAL )
IPLC
Satellite
5 Regional Super SpecialtyHospitals
5 Regional UniversityCenters
53 Learning Centers
53 Patient-End Locations
53 VVIP Nodes
Landing StationIndia
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Offerings
Industries – PDO Logistics, Oman
Materials - cargo
Personal effects
Aviation
People
Oil rigs
Movement of Rig & well test units
Cargo consolidation & delivery
Loading/Unloading of Cargo
Water Haulage for Rigs and Communities
Clearing & Forwarding
Personal effects Emergency response
Light vehicles (Pool and permanent allocation)
Special vehicle management
Diesel distribution
Receipt & storage of materials
Issue & despatch of materials
Processing of surplus materials
PDO Logistics is complex & covers
several areas within the logistics domain
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Offerings
Industries – 4PL Vision & Goals
VALUE
Increase level of professional competence within the OmaniLogistics Community
GOAL 8
GOAL7: Fulfill social obligations within the Omani Transport CommunityGOAL 7
GOAL6: Increase 3PL Asset Utilization / Return on InvestmentGOAL 6
GOAL5: Introduce new operators into the 4PL Cargo HaulageCommunity
GOAL 5
GOAL4: Increase secondary business to X% of total revenuesGOAL 4
GOAL3: Raise levels of HSE compliance and performanceGOAL 3
GOAL2: Minimize rig move time and improve operational efficiencyGOAL 2
GOAL1: Reduce contractor costs by X% in Year 1 and thereafter at Y%per annum
GOAL 1
Deliver step changes in value generation and
operational excellence through knowledge
transfer, technology & innovation
VISION
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Offerings
Industries – 4PL Organization Building & Change Mgmt
People / Change Focus
2005 2007| 2 Years | 1 Year
Implement
2008 | 1 Year
Perform Step Change
Forming & Storming
Traditional
Cost reduction
Deployment
Competency development
Process development
Customer familiarisation
Information exchange
Clarity of roles
Norming
Stability
Cost to Value focus
Expertise
Value discussion
Aligned objectives
Technology alignment
Relationships
Performing
Transformation
Strategic alignment
Continual Improvement
Partnerships
Innovation
Growth
Trust
Value
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Development &
Testing
Client/Server Architecture, Web Enabling, e-Commerce, IBM AS/400
ERP/CRM SAP, Siebel, Oracle, Microsoft Business Solutions
Web andE-commerce
ASP.NET, C#, HTML, DHTML, XML, ADO, Java, JavaScript, Java-beans, EJB,WebLogic, Websphere, VBScript, ActiveX, IIS, MTS, SOAP, Web Services
Front-end
Development
VB.NET, Visual Basic, Visual C++, MFC, SDK, C/C++, COM, DCOM, ATL,
ABAP/4, Dexterity, RPG/400Back-end Database MS SQL Server, SQL.NET, Oracle, Sybase, DB2, MS Access
Oracle Tools Oracle 10G, 9i, Oracle DBA, PL/SQL, PERL, Pro*C, ETL, Informatica, BusinessObjects, Epiphany, Oracle Discoverer, PSP, Java Script, Java, J-Developer,Oracle App. Server, Oracle Developer Suite
Operating System
Tools
UNIX, Windows, Windows NT, OS/400 ERWIN, Visual Source Safe, MS Office
Suite
EnterpriseApplicationIntegration
Cuecent ESB, Oracle Fusion
Technology Expertise
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BCT has been at the forefront ofestablishing a state of the art callcenter that supports call centerinfrastructure requirements for theMiddle East region
In the year 2003-04, a five-yearcontract was won from Gulf Air torun the contact center, worth overUS$ 2 Million
First hosted IPCC based contact
Centre offering tremendousoperational flexibility in the Middle-East
Bahwan DHL is a joint venturebetween Bahwan CyberTek andDHL
Fourth-party logistics (4PL)
management service to PetroleumDevelopment Oman (PDO), thecountry’s leading oil exploration andproduction company.
USD 500 Million Contract spanning5 years.
Joint Ventures
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Joint Ventures
Infoline – Customers
200520042003
200820072006
Ministry of TourismRoyal Oman Police
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Training Center BCT Chennai
Chennai Data Center
25+ servers
4TB hot storage + 9 TB grid storage
2MBPS bandwidth both ways VOIP Network
VPN with delivery sites
24X7 available & secure
OLTP & Real Time Applications Hosting
Infrastructure
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Quality Centric : Q-cent
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Awards
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Awards
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Awards
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Recent Press
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Partial list of customers
Banking and Financial Services – Thomas Cook Al-Rostamani (T-Care),
UAE
– National Bank of Dubai, UAE
– RAK Bank, UAE
– Bank Muscat, Sultanate of Oman
– National Bank of Oman, Sultanate ofOman
– Webster Bank, USA
– Statestreet Bank, USA
– Bank of India, India
– Canara Bank, India
Government – Sharjah Chamber of Commerce and
Industry, UAE
– Sharjah Economic DevelopmentDepartment, UAE
– Abu Dhabi Department of Finance, UAE
– Dubai eGovernment, UAE
– Ministry of Finance (MOF), Oman
– Ministry of Housing, Electricity and Water(MHEW), Oman
– Ministry of Defense, Oman
Free Zones – Sharjah Airport International Free Zone
– Consultancy Services provided for DubaiPorts and Customs and Free Zone
Retail & Distribution – Al Khan Foodstuff LLC, Oman
– Grand Stores, UAE
– Ingram Micro, India
– Electronics Company Ltd, Oman
Oil Refineries and Gas – Oman Refinery Company, Oman
– BP Oman (Now Oman Oil MarketingCompany)
– BP UAE
– Shell Oman
– MB Petroleum
Logistics – Bahwan Exel LLC, Oman
– Petroleum Development Oman
– Truckoman LLC, Oman
Manufacturing – Thermax Ltd, Pune, India
– Madras Rubber Factory, India – Fine Tissues, UAE
– DUBAL, UAE
Aviation – Oman Aviation Services Company
SAOC, Oman
– Gulf Air, Oman
Research / Non-ProfitOrganizations
– International Center forAgricultural Research in DryAreas (ICARDA), Aleppo, Syria
Utilities & Power – Electricity Holding Company,
Oman
– Oman Investment and FinanceCompany, Oman
– Dhofar Power Company,Salalah, Oman
Telecommunications – Etisalat, Egypt
Pharmaceuticals – National Pharmaceutical
Industries Company, Oman
– Ebin Rasheed Pharmacy LLC,Oman
Large Group Companies – The Bahwan Group of
Companies, Oman
– Al Aqili Group, Dubai
– Al Mazrui Group, Abu Dhabi