InterviewingJobs, Programs

and Scholarships!

Candidate Name Com

mun

icati

on S

kills

Lead

ersh

ip

Cust

omer

Ser

vice

Stra

tegi

c Pl

anni

ng

Tota

l Sco

re

Comments

Caleb Navarro 3 4 1 2 10

Marisol Santillan 3 1 5 4 13

Ivan Marquez 2 1 5 3 11

Point Value5 = Excellent 3= Average 1= Poor 0= No Answer

Category

• Use research to create categories

Candidate Name fill i

n th

e bl

anks

!

Tota

l Sco

re

Comments

Point Value5 = Excellent 3= Average 1= Poor 0= No Answer

Category

• Know the Job/Program– Research, Research, Research!• What’s this organization all about?

– Mission/Purpose

• What are they looking for?• What are they asking me to do?• Are you a good fit? Why?

Wow, he really knows his

stuff!!!

• The mission of The Walt Disney Company is to be one of the world's leading producers and providers of entertainment and information. Using our portfolio of brands to differentiate our content, services and consumer products, we seek to develop the most creative, innovative and profitable entertainment experiences and related products in the world.

• As a part of the Disney College Program at Disneyland® Resort, participants will have the opportunity to develop their strengths and interests, meet guests and Cast Members from around the country and take part in educational opportunities they just can't get anywhere else. This truly unique program allows participants to network with Disneyland Resort leaders, take part in personal- and career-development classes, and build transferable skills such as problem-solving, teamwork, Guest service and effective communication.

• In all roles Cast Members are required to provide exceptional service to help create magical experiences for our Guests and Cast Members. Strong communication skills, the ability to multi-task, work in a dynamic/often changing environment while promoting team work and displaying a positive attitude are required to meet expectations.

• Attractions : Attractions Cast Members are responsible operating attractions in a to provide a safe and enjoyable experience for the Disneyland Resort Guests and Cast. Multi-tasking is required to be alert of one's surroundings, dispatch ride vehicles, safely load and unload Guests, provide direction to evacuate rides, give memorized spiels to large groups, solve problems quickly, answer questions and be responsive to special requests. Cast Members also have high degree of Guest interaction when working parade and Entertainment Guest Control. Physical demands include standing and walking for long periods of time, constant hand use and repetitive wrist movement.

•Cashier - Quick Service Restaurant: Cashiers responsibilities include greeting and taking the Guest's order, entering order into computer register, and verifying the Guest's order by repeating total order back. Cast Member receives and processes payment, cleans and maintains work area, replenishes food and other serving items as necessary and receives and prepares orders according to established guidelines. Involves repetitive wrist motion, bending, lifting and pushing/pulling.

• Cast Costuming: Costuming Cast Member are responsible for interacting with Cast Members by answering questions and providing directions concerning the location and proper wear of over 200 types of costumes, sorts and organizes costumes, sort soiled laundry and operate computerized Costume issue system. This position requires working in warehouse environment. Physical demands include walking, standing, climbing tall ladders and working at heights. Additionally, lifting/pushing costume inventory that may weigh 25lbs or more.

What are they asking me to

do? Am I a good fit? Why?

• Know Yourself!– What are your strengths and weaknesses as they relate to the

job/program? – Turn weaknesses into positives!– Why do you want this job and why should you get it? – Anything on your resume is fair game!

• Bring Materials!– Extra copies of your resume– Portfolio– References– Completed Application Forms

• Have Good/Relevant Questions!– Shows you did your homework– Expresses Interest– Gives opportunity for dialogue

Oh, no! This girl just wants to

party in Florida!

So, how often do I have to work? Do I have to go to school, too?

Wow! This guy is really interested in

our program!

I understand interns also take part in classroom opportunities in addition to our internship at the park. Could you tell me more about the school/work schedule for the selected interns?

• Predict Interview Questions– Use Your Research- categories & related questions?– Disney: In all roles Cast Members are required to provide

exceptional service to help create magical experiences for our Guests and Cast Members. Strong communication skills, the ability to multi-task, work in a dynamic/often changing environment while promoting team work and displaying a positive attitude are required to meet expectations.

• Have some answers ready!

• Practice with friends!

• Be Polite– Shake hands– Don’t sit until invited to do so

• Be EARLY!– Allow ample time to find the location– Go alone (Don’t bring your parents along)

• Ask for business cards to send a thank you note/email right away!

• COMPONENTS OF A THANK YOU LETTER– FIRST PARAGRAPH: – Thank the employer/express appreciation– State the job/program/scholarship– State the date/place/time of interview

– SECOND PARAGRAPH:• Reaffirm your interest in the position and company.• Briefly highlight your relevant skills and abilities

– FINAL PARAGRAPH: • Close with a suggestion for further action.

What a nice thank you!

• Dear Mr./Ms. Last Name:

It was very enjoyable to speak with you today about the assistant account executive position at the Smith Agency. The job seems to be an excellent match for my skills and interests. The creative approach to account management that you described confirmed my desire to work with you.

In addition to my enthusiasm, I will bring to the position strong writing skills, assertiveness, and the ability to encourage others to work cooperatively with the department.

I appreciate the time you took to interview me. I am very interested in working for you and look forward to hearing from you regarding this position.

Sincerely,

Your Name Email Address Address Phone Number

• As a team, use the information provided to come up with your categories and interview questions & answers.

• Teams practice interviewing and evaluating each other.

Knock their socks off!

What’s this organization all about? What are they looking for?

Be A Leader Institute High School Workshop

Interviewing

for Jobs, Programs, and Scholarships!

When: May 7th, 2011

Time: 9:30 a.m. to 2:00 p.m.

Where: Arizona State University Mercado

502 E. Monroe St, Phoenix AZ 85004

(NE corner of 5th St. and Monroe)

To receive a raffle ticket on May 7th, you MUST R.S.V.P. to:

monica.angulo@bealeaderfoundation.org

or on our Facebook page

http://www.facebook.com/#!/be.a.leader