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Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets are very useful in data collection activity. In early stages of SPC implementation, forms are designed to collect either historical or current operating data about the processes under investigation. Quality Records, forms recording sheets and logbooks are the different forms of the check sheets. CHECK SHEETS

Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

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Page 1: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

Be The Best ThroughProcess Improvement

What It Is? Forms specially prepared to enable data to be collected simply by making

check marks. Check sheets are very useful in data collection activity.

In early stages of SPC implementation, forms are designed to collect either historical or current operating data about the processes under investigation. Quality Records, forms recording sheets and logbooks are the different forms of the check sheets.

CHECK SHEETS

Page 2: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

Be The Best ThroughProcess Improvement

CHECK SHEETS

Procedure

1 Identify the purpose of selecting data.

2 Select the data required for the purpose.

3 Determine how data will be further analyzed or processed.

4 Develop a form suitable to the requirements.

5 Include a header in the form to include basic information about the

product lot, inspector, dates, operation etc.

6 Use the form initially for trial run.

7 Review and revise the form, if necessary.

Page 3: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

RECORDING DATACheck sheet Example

Be The Best ThroughProcess Improvement

Travel Expense Report ErrorsCAUSE COUNT TOTALS

Missing Receipts

Calculation Error

Wrong Information

No Signature

Late Report

Other

///

//// /

//// //// //// //// //

//// //// /

//// //

/

3

6

22

11

7

1

TOTAL ERRORS 50

Page 4: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

Be The Best ThroughProcess Improvement

HISTOGRAM

What It Is? To display the variation and capability of a process.

It is vertical bar chart of frequency distribution. It depicts two things, center and amount of variation in the sample of data.

When the frequency distribution is of continuous nature, it is advisable to construct histogram by using a frequency table. It is multiple bar diagram ( bar linked with each other)

The histogram presents a visual display if the data in which one may see three properties.

A) Shape of Histogram

B) Location, or average or centering of Histogram

C) Scatter or spread or width of Histogram

Page 5: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

Be The Best ThroughProcess Improvement

HISTOGRAM

Procedure Collect the data values.

Determine the range (R) of the data by subtracting the smallest data value from the largest.

Determine the number of intervals (bars) in your histogram (often between 6 and 12 and divide the range (R) by the number of intervals.

Mark the horizontal axis with the scale of the data values.

Mark the vertical axis with the frequency scale (number or percent of observations).

Draw the height of each interval equal to the number of data values that fall within that interval.

Vertically draw the specification limits and mark them with Su (Upper limit) and SL (Lower limit).

Page 6: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

Be The Best ThroughProcess Improvement

HISTOGRAM

Formula 1. X = X1 + X2 + X3 + ….. Xn

N

2. S = (X – X n)2

n - 1

Central Process one value is zero

3. Cp = Su - SL

6s

Process range

4. Cpk = Su - X or X - SL

3s 3s

Whichever is lowest out of the two.

Page 7: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

Be The Best ThroughProcess Improvement

PARETO CHART

What It Is? The Pareto chart is simply a frequency distribution (or histogram) of

attribute data arranged by category.

The cumulative curve is called the Pareto Chart or Pareto Curve.

The Pareto analysis consists of identifying quality costs by category, or by product or by type of defect or nonconformity. The name Pareto chart is derived from Italian economist Vilfredo Pareto (1848-1923), who theorized that in certain economies the majority of the wealth was held by a disproportionately small segment of the population. Quality engineers have observed that defects usually follow a similar Pareto distribution.

To graphically represent quality problems or their associated cost in order of their significance.

It is a method of identifying the vital few.

Page 8: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

Be The Best ThroughProcess Improvement

PARETO CHARTS

Procedure

Select the item to be analyzed.

Select the unit of measurement for analysis, such as number of occurrences

or cost.

Select the time period for the data to be analyzed.

Arrange the data in descending ( ) order.

Construct two vertical axes, one at each end of the horizontal axes.

The left scale should be calibrated in the unit of measurement, and its height

must be equal to the sum of the magnitude of all items.

The right scale must have the same height and is calibrated from 0-100.

Page 9: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

Be The Best ThroughProcess Improvement

PARETO CHARTS

Procedure

Plot bar graphs representing the magnitude of each item in descending order.

Construct a cumulative frequency line by summing the magnitudes of each

item from left to right.

Analyze the chart and make comparative analysis of the same quality

characteristic with other time periods and identify items for improvement.

Page 10: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

Be The Best ThroughProcess Improvement

SCATTER DIAGRAM

What It Is? It shows the relationship between paired data and can provide more useful

information about the production process.

It is useful tool for identifying a potential relationship between two variables. Data are collected in pairs: the two variables. The shape of scatter diagram often indicates what type of relationship may be occurring between two variables. Keep in mind, the correlation does not necessarily imply causality.

Typical Applications It is used to study and evaluate the effect of one characteristic on the other like

moisture content and elongation of fiber, Bulk and board stiffness, Thickness and board stiffness, Bulk and board density.

Page 11: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

Be The Best ThroughProcess Improvement

Procedure Collect the pair data of two associated characteristics believed to be related.

Label x and y axes with their measurement units.

Find max and min values of (x, y)

Decide scale on both horizontal and vertical axes, approximately equal. (3 to 10 graduations) with the scale of the data values. The variable that is being investigated on the x-axis and the “ effect” variable on the y-axis.

Plot the data on paper. Encircle the concentric ( repeat ) points.

Examine the shape of the cloud of points to discover the types of correlation of strengths from the slopes. .

Enter necessary items.

SCATTER DIAGRAM

Page 12: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

Be The Best ThroughProcess Improvement

What It Is? Once a defect, error or problem has been isolated for further study, Fishbone

diagram as a formal tool must be used in un-layering potential causes.

The construction of Cause & Effect Diagram as a team experiences teams to get people involved in attacking a problem rather than in affixing blame.

If is used to illustrate the various sources of non-conformities in products & their inter relationships.

It is the diagram which shows the relationship between a quality characteristic and factors. (JIS). We can call it a CE-Diagram, or Tree Diagram or River Diagram or Ishikawa Diagram or Fishbone Diagram or Cause and Effect Diagram.

A graphical tool to find out the reasons for problems and to carry out their root cause analysis.

CAUSE AND EFFECT DIAGRAM

Page 13: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

CAUSE & EFFECT ANALYSISCharacteristics

Be The Best ThroughProcess Improvement

A graphical representation of cause and effect relationships. “Fishbone Diagram”

Major Cause Categories

CAUSES EFFECT

Cause Cause

Cause Cause

Cause Cause

Cause Cause

Cause Cause

Cause Cause

Major Cause Categories Identification of the most probable cause (s) leads to development of theory for solution.

Brainstormed List Effect Statement

Page 14: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

Be The Best ThroughProcess Improvement

Procedure

1 Determine quality characteristic and write it on the right-hand side of a sheet of

paper.

2 Find as many causes/factors which are considered to affect the quality

characteristic and write primary causes as big bones enclosed by squares.

3 Write the causes (secondary causes) which affect the big bones (primary causes)

as medium-sized bones and write the causes (tertiary causes) which affect the

medium sized bone as small bones. Go for brain storming sessions.

4 Assign an importance to each factor, and mark particularly important factors

which seem to have a significant effect on quality characteristic.

5 Record any necessary information. Use this diagram as a checklist of probable

causes of any problems and take corrective action accordingly.

CAUSE AND EFFECT DIAGRAM

Page 15: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

Be The Best ThroughProcess Improvement

FISHBONE DIAGRAM

`

INK ON NON-IMAGE

AREA

MACHINE

WATER ROLLER PROBLEM

GAUGE PROBLEM

MAN

IN-EXPERIENCED PERSONS

NEGLIGENCE

METHOD

MATERIAL

PLATE PROBLEM

INK PROBLEM

FOUNTAIN SOLUTION

PRESSURE SETTING

INK FORM

ROLLER SETTING

MEASUREMENT

 

Page 16: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

Be The Best ThroughProcess Improvement

CONTROL CHARTS

What It Is? To display variation by a line graph in a time-ordered fashion. A centerline an

control limits (based on + 3 standard deviations.) are placed on the graph to help analyze the patterns in the data.

Control Chart is a tool to monitor and control process variation on an on-going basis.

A graph or chart with limit lines is known as a control chart and the lines are called control limits.

Control Chart is composed of sub-groups.

Control Chart shows relationship between changes in production process and movements of points.

Page 17: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

Be The Best ThroughProcess Improvement

Rational Subgroups

A fundamental idea in the use of control chart is the collection of sample data according to what Shewhart called the rational subgroup concept. Subgroups or samples should be selected so that if assignable causes are present, the chance for differences between subgroups will be maximized, while the chance for differences due to theses assignable causes within subgroups will be minimized.

The points on CC represents arbitrary divisions in the manufacturing process, the data broken into theses divisions are referred to as sub-groups.

X chart minimizes the chance of variability due to assignable causes within a sample and maximizes the chance of variability between samples if assignable causes are present.

Control Chart can be used to determine the stability of common-cause variation in the process (in-control).

Control Chart also enables you to determine if the process output meets the requirements (capability).

CONTROL CHARTS

Page 18: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

Be The Best ThroughProcess Improvement

CONTROL CHARTS

TypesA. For Variable Data

x - R Chart _ is used where high volume production occurs, sample size 3 - 5 units, diameter of shaft in a machine shop. It is used for controlling and analyzing a process. X represents the average value of a subgroup whereas R represents the range of the sub-group. X-R Chart shows relationship between changes in production process and the change (movement of points) on control chart.

Individual x - Moving Range Chart _ is used for shot run applications where sample size of one is only available, frequency of electricity in power plants measured every moment (say half an hour), viscosity of ink in printing press where one sample is taken after every half an hour.

B. For Attribute Data

p - Chart_ (fraction defective) is used for monitoring defective products, when ratio of defectives is monitored and lot size is not constant, e.g. daily defective pens in pen manufacturing plant.

Page 19: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

Be The Best ThroughProcess Improvement

CONTROL CHARTS

Types

np Chart _ (number of defectives) is used for monitoring defectives products when defectives are monitored in a constant sample size, e.g. defective pens per carton of 1000 pens. It shows number of defectives when a subgroup size is constant.

c Chart _ is used for counting defects on a unit product, e.g. number of scratches on a car, number of pin holes in a specified area, etc. It is used when number of defects which appear in a fixed unit.

u Chart _ is used for counting defects on a lot of product differing in size, i.e. sample size is not constant, e.g. daily defects ratio of varying production, number of printing defects per printing job. Or it is used in dealing with number of defects when material inspected is not constant.

Page 20: Be The Best Through Process Improvement What It Is? Forms specially prepared to enable data to be collected simply by making check marks. Check sheets

Be The Best ThroughProcess Improvement

A. FOR VARIABLE DATA

REFERENCE GUIDE TO CONTROL CHARTS

CHART CONTROL LIMITS CONTROL LIMITS SAMPLE SIZE

(For x) (For Range)

x-RCL = xUCL = x + A2 R LCL = x - A2 R

CL = RUCL = D1 R LCL = D3 R

High VolumeProduction Samples per Plot = 3 - 5

Individual x-Moving Range

CL = xUCL = x +(2.66 x MR)LCL = x - (2.66 x MR)

CL = MR = MR/nUCL = 3.27 X MR LCL = NONE

Short Run ProductionSample per plot = 1

B. FOR ATTRIBUTE DATACHART CONTROL LIMITS SAMPLE SIZE TO MONITOR

p CL = Total defectives = p Total Inspected

UCL = p + 3 p ( 1 - p ) n

LCL = p - 3 p ( 1 - p ) n

Varying Defective Products

pn CL = pn

UCL = pn +3 pn ( 1 - p )

LCL = pn -3 pn ( 1 - p )

Constant Defective Products

c CL = c = A defects Number of Units

UCL = c + 3 c

LCL = c - 3 c

One Defects

u CL = u = Number of defects Number of UnitsUCL = u + 3 u / nLCL = u - 3 u / n

Varying Defects

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