Upload
others
View
25
Download
0
Embed Size (px)
Citation preview
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
ECONOMIC ECONOMISE ECONOMICAL ECONOMICS ECONOMIST ECONOMY (ekonomski) (ekonomizirati) (štedljiv) (ekonomija) (ekonomist) (gosp.)
1. ECONOMIC
a) Relating to or involving economics,money,finance b) Which produces enough profit to make it worth counting with
2. ECONOMIST -someone who studies the way in which wealth is produced and used in area 3. ECONOMISE -to reduce the amount of time,money,goods etc.that you use,to save money 4. ECONOMY
a) The system by which a countr's goods and services are produced and used,or a country
b) A way of spending less money
5. ECONOMICAL
-using money,time,goods etc. carefully and without wasting any
6. ECONOMICS
-the study of the way in which wealth is produced and used
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
Sort out the words by coping them in the right column:
International theoretical keynesian booming healthy Black classical fragile Applied global -international
-booming
-healthy ECONOMY
-black
-fragile
-global
-theoretical
-keynesian ECONOMICS
-classical
-applied
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
Translate the words into english:
1. ECONOMIES (gospodarstva) of the transition countries have undergone major changes recently
2. ECONOMY (ekonomija) is the system by which a country's goods and services are produced and used
3. The ECONOMIC (ekonomska) situation in Croatia is very serious
4. ECONOMICS (ekonomija) is a fascinating subject to study
5. This production process is very ECONOMICAL (ekonomičan)
6. The Italian ECONOMY (ekonomija) is in big problems
7. A decrease in the ECONOMIC (gospodarski) growth was recorded last month
8. Some students study ECONOMICS (ekonomija), while others do bussines study
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
ekonomija ECONOMY
poslovna ekonomija BUSINESS ECONOMY
nadnice (plaće) WAGES
oskudni resursi SCARCE RESOURCES
obilje AFFLUENCE
znanstveni pristup ZNANSTVENI PRISTUP
ekonomski rast ECONOMIC GROSE
distribucija dohotka INCOME DISTRIBUTION
vanjska trgovina FOREIGN TRADE
ekonomska analiza ECONOMICS ANALYSIS
zanimanje OCUPATION
vjerojatnost PROBABILITY
ekonometrija ECONOMETRICS
radna snaga WORK FORCE
kućanstva HOUSEHOLD
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
Areas of interest to economist are: -politics -the stock market (burza) -business and label markets -international trade (mađunarodna trgovina) -demography -tehnological advance (tehnološki napredak)
Economists look for solutions to problems arising from the
movement of PEOPLE, PRODUCTS and CAPITAL.
They use economic MODELING and FORECASTING
techniques to research issues such as energy COSTS, INFLATION,
interests RATES, IMPORT and EXPORT volumes and EMPLOYMENT
trends.
Economists need to be able to collect DATA, to write up
their FINDINGS and RECOMMENDATIONS.
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
Economics
THE STUDY OF HOW INDIVIDUALS AND
GOVERNMENTS ALLOCATE SCARCE RESOURCES
IN AN ATTEMPT, TO SATISFY UNLIMITED
WANTS.
-People's wants are UNLIMITED!!
-The resources to satisfy these wants are LIMITED!!!
People and governments are willing to
exchange to satisfy the wants.
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
- I think that everybody should have some knowledge of
economics. Because, without this knowledge the dice of life are
simply loaded against you.
- Firstly, choosing my life's ocupation is the most important
economic decision I have made.
- Then, as a voter, I will make decisions on issues (on the
government budget,taxes and foreign trade)
That cannot be understand until I have mastered the
basic of economics.
- Economics covers all kind of topics.
But the core is devoted to understanding how ssociety allocates
its scarce resources.
- Economists study the way goods are produced and consumed
because people wants to consume far more than an economy can
produce.
- So, economics is the science of choice.
- It studies how people choose to use limited resources,to
produce various goods,and to distribue these goods for
consumption.
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
SECTORS OF THE
ECONOMY
EECCOONNOOMMYY iiss tthhee ssyysstteemm bbyy wwhhiicchh::
Wealth is produced and used
Money, industry and trade are organised
Goods and services are produced and used
1. PRIMARY SECTOR -extracting raw materials
2. SECONDARY SECTOR -manufacturing,turning raw materials into finished products
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
3. TERTIARY SECTOR -providing services
PRIMARY SECTOR it is based on:
Raw materials (sirovine) or natural resources
They can be:
o EXTRACTED (mining-rudarstvo, quarrying-kamenolom)
o GROWN (forestry,farming,breeding animals-uzg.životinja)
o COLLECTED (fishing)
SECONDARY SECTOR it is based on:
MANUFACTURING (turning raw materials into finished goods)
-there are:
CAPITAL GOODS- which help to make other goods
- help provide service
CONSUMER GOODS-straight to the final consumer
-consumables(potrošni materijal)-get used up (pencils,cans)
-consumer durables (trajna potrošna roba)-last longer
(TV,cars,fridges)
BUILDING & CONSTRUCTION
-utilities (komunalije)- water supply, gas, electricity
TERTIARY SECTOR includes services for:
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
BUSINESS (distribution of goods, warehousing, advertising)
CONSUMERS (hairdressing, restaurants)
BUSINESS + CONSUMERS
(banking,insurance,communication,post)
Which sector do they work in??
-business consultant- TERTIARY
-doctor- TERTIARY
-waiter- TERTIARY
-farmer- PRIMARY
-shipbuilder- SECONDARY
-fisherman- PRIMARY
-blue-collar worker- SECONDARY
-real estate agent(agent za nekretnine)- TERTIARY Raw materials are TAKEN from the ground and then either USED or TURNED into finished goods.
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
Before finished goods are sold, they often have to be DISTRIBUTED, TRANSPORTED, ADVERTISMENT, etc.
- Actually, there are 5 sectors of the economy which defined a
nation's economy. This are:
1. PRIMARY
2. SECONDARY
3. TERTIARY
4. QUATERNARY
5. QUINARY
PRIMARY – extract or harvest product form the earth
- Includes the production of raw materials and basic foods
- Includes activities such as:
Agriculture, mining, forestry, farming, grazing, hunting
and gathering, fishing and quarrying
- The packaging and the processing of the raw materials
associated with the sector is also considered to be part of this
sector
SECONDARY SECTOR of the economy manufactured
finished goods
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
- Activities that are included:
-metal working and smelting
-automobile production
-textile production
-chemical and engineering industries
-construction and shipbuilding
TERTIARY SECTOR of the economy is the service industry
- This sector provides services to the general population and to
business
- Activities:
Retail and wholesale sales
Transportation and distribution
Restaurants
Media
Tourism
Insurance and Banking
Healthcare and Law
QUATERNARY SECTOR consist of intelectual activities:
- Government
- Culture
- Libraries
- Scinetific research
- Education
- Information techonology
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
QUINARY SECTOR branch of the quaternary sector
- Includes the highest level of decision making in a society or
economy
- Activities:
Government
Science
Universities
Non profit
Health care
Culture
Media
ECONOMIC SYSTEM What every economic system must address??
WHAT to produce?
HOW to produce it?
(which resource combination to use?)
HOW to distribute it among the system's members?
EFFICIENCY (efikasnost,učinkovitost)
o The quality of doing something well and without wasting
time,money,or energy)
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
1. COMMAND OR PLANED
2. MIXED
3. FREE MARKET
PLANNED ECONOMY – government has a vital role
It plans and organises the whole production process
- Resources belongs to the state, and goods and services are
distributed by the state
- More equal distribution of wealth and income
- Production is for need rather than profit
- People are less motivated to work
- Standard of living is often lower compared with countries
which use other types of economic system
MIXED ECONOMY – economic system which have elements of
market and planned economy
- Some resources are allocated by the government (in the public
sector) and the rest by the market forces DEMAND and
SUPPLY (in the private sector)
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
- Role of government provides a minimum standard of living,
and ensure a fair competition
- Pruduction of public goods paid by taxes,but in private sector
production is for profit
MARKET ECONOMY
- Resources are allocated automatically by the forces of demand
and supply
- The role of government is limited (ensure a fair competition,
pass laws, the judiciary)
- Production is only for profit
- Unequal distribution of income
ECONOMIC ECONOMICAL ECONOMICS
TO ECONOMISE ECONOMY
ECONOMICS is the oldest in social sciences Strikes were damaging the country's ECONOMY It is usually more ECONOMIC to buy large quantities A decrease in the ECONOMICAL growth was recorded last month Many countries tried to ECONOMISE on fuel
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
off free market economy:
a) BETTER CHOICE
b) BETTER QUALLITY
c) LOWER PRICES
d) LOWER COSTS
LAWS LIMITED QUALITY DEMAND GOODS SUPPLY
MOTIVATED SERVICIES ALLOCATED STANDARD PRICES
COMPETITION VITAL RANGE NEEDS
- In market economies resources are ALLOCATED automatically by the forces of DEMAND and SUPPLY.
- Competition leads to lower PRICES, a wider RANGE of goods, goods and servicies are better QUALITY.
- The role of government is LIMITED: to pass LAWS, to provide certain GOODS and SERVICES and ensure fair COMPETITION.
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
- In planned economies government has VITAL role.
- Production is for NEEDS rather than profit, people are less MOTIVATED to work efficiency and the STANDARD of living is lower.
ALLOCATE RESOURCES
PAS LAWS
PROVIDE GOOD,SERVICIES
ENSURE A LEVEL PLAYING FIELD
PLAN PRODUCTION PROCES
ORGANIZE PRODUCTION
CO-ORDINATE PROCES
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
DISTRIBUTE GOODS
SUPPLY GOODS
MAKE PROFIT
Central/local – government
Unlimited – wants
Basic – economic problem
Free market/planned – economy
Market – mechanism
Level – playing field
Fair – competition
Public/private – sector
Income – distribution
Supply – and demand
Resource - allocation
CAPITALISM is based on private ownership and profit
TRADITIONAL ECONOMY early civilization has
it. It was based on farming and exchangive goods.
MANORALISM economic system in Western Europe
during the middle ages. The economy was based on lord manors
and state.
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
MERCANTILISM economic policy by which a
nations starts to export more than import
LAISSEZ FAIRE CAPITALISM Adam Smith
first describe Laissez faire capitalism in his book ''The wealth of
nations.''
COMMAND ECONOMY the opposite of supply and
demand economy. Government makes all economic decisions
(how much was something is going to be made, and for what price
is going to be sold)
TAXATION
-to tax is to impose a financial charge to a taxpayer by a state, such that failure to pay is punishable by law
TYPES OF TAXES
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
INCOME TAX (porez na dohodak)
CORPORATE TAX (porez na dobit)
TAXES ON PAYROLL AND WORKFORCE
TAXES ON PROPERTY (porez na imovinu)
TRANSFER TAX (porez na prijenos)
TAXES ON GOODS AND SERVICES
A TAX HAVEN is a state or a
country or teritory where certain taxes are levied at a low rate or not
at all, while offering good governance and a low corruption rate.
DIFFERENCES BETWEEN TAX EVASION
AND TAX AVODIANCE
- The difference between TAX EVASION and TAX AVODIANCE is very important
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
TAX AVOIDANCE includes different methods and strategies to lower the price of taxes
It is a perfectly legal method, which is used by a tax professionals to save their clients money
This method provides a lower tax liability It is much better option then tax evasion
On the other hand, there is a TAX EVASION, which is illegal practice
It involveds intentionally avoiding paying taxes that were owed, and provide higher tax liability
It will leave the taxpayer subject to fines in prison
PUBLIC SECTOR
COMPANIES are run & owned by the state. (central/local government) PUBLIC SERVICES – are financed from taxation
- It includes: national health
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
defence (the police,the army) education
PUBLIC ENTERPRISES – sold at a price, for profit
- it includes: utilities (electricity,water,gas) BBC, Bank of England, HNB British rail
ADVANTAGES DISADVANTAGES
-Natural monopoly in public -Bosses are politicians
ownership
-National security -Taxpayers pay for losses
-Profits benefits the whole -Local issues may be
Nation disregarded in favour of policies
MERIT GOODS
- Goods or services (such as education and vaccination) provided free for the benefit if the entire society, by a government, because they would be uderprovided if left to the market forces or private enterprise
PUBLIC GOODS
- Goods or services whose consumption is not decided by the individual consumer,
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
but by the society as a whole, and which is financed by taxation
- Public goods includes: Economic statistic National defense Parks (and other things for use and benefits)
- They are also provided to everyone by governments
MUNICIPAL ENTERPRISES (Komnualna poduzeća)
- Cemeteries
- Street cleaning
- Car parks, street lighting
- Recreation centers, stadiums
- Theatres, museums, airports
PRIVATISATION
Transfer of GOVERNMENT-CONTROLLED companies into PRIVATE OWNERSHIP
ADVANTAGES
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
Competition – which leads to LOWER PRICES
More choice, better quality
More new innovative products
Managers make decision freely
Growing number of shareholders
DISADVANTAGES
Laying off workers (otpuštanje radnika)
Concentrating only on PROFIT
Trade unions are not able to protect workers
State owned firms can only be sold once
ENTERPRENEURSHIP
ORGANISATION of production
- Aim of production – provide with the goods/services that people:
a) NEED (essential for survival) b) WANT (not necessary, make the quality of live
better)
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
FACTORS of production
LAND – fixed in supply
Geographical area
Natural resources
LABOUR – man's physical and mental contribution
(skills/knowledge)
CAPITAL –
a) Fixed – buildings,machinery, equipment
b) Working – stocks of raw materials, cash, bank
balance
ENTRERPRENEURS Start a business
Discover a profitable way of satisfying needs
Make choises. They are alert (oprezan)
They use imagination, which means that they are
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
Creative.
They see the possibility of:
NEW PRODUCTS
TECHNOLOGIES
PRODUCTION PROCESSES
FORMS OF ORGANIZATION
MARKETING
REASONS FOR START – UP :
INDEPENDENCE
KEEPING ALL THE PROFIT
CREATIVITY
USING REDUNDANCY(suvišan) MONEY
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
PROBLEMS:
SMALL INCOME
TAKING RESPONSIBILITY
WORKING LONG HOURS
DELEGATING RESPONSIBILITY WHEN GROWING
PERSONAL CHARACTERISTICS:
Hard working Resourceful Independent Willing to take risks Self-motivated Desire to succeed
MANAGERS -come from fairly conventional backgrounds (prilično konvencionalno podrijetlo)
-they are THE BRIGHT KIDS EVERYONE KNEW WOULD DO
WELL
-born ORGANIZERS
-rise through the RANKS to the top
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
ENTREPRENEURS
-likely to be AN AOUTSIDER A TROUBLEMAKER A REBEL (pobunjenik)
-drop out of COLLEGE TO GET A JOB -discover a FLAIR for business -get BORED quickly -masters of RISK-managment
ECONOMIC AGENT / BUDDING ENTREPRENEURS/ FLAIR
MARKET OPPORTUNITY / MARKET PENETRATION
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
- When you want to provide a new product or service MARKET OPPORTUNITY
- The attempt to increase sales, and get a large number of costumers MARKET PENETRATION
- Consumers, households, companies, organizations are ECONOMIC AGENTS
- Starting and promising entrepreneurs BUDDING ENTREPRENEURS
- He has a real FLAIR for investing on the stock market
PRIVATE SECTOR
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
The private sector companies are owned by
INDIVIDUALS or GROUP OF INDIVIDUALS or the
GOVERNMENT has a shareholding
-private sector includes business that are run for the benefit of the people who own them -contains almost all business
LIABILITY = responsibility to settle a debt
a) LIMITED LIABILITY -responsibility for debts to the values of the investment
b) UNLIMITED LIABILITY -the risk to sell personal assets/property to pay for business
debts
ASSETS
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
- Items of value:
Cash Land Buildings Machines Shares Jewelry
TYPES OF BUSINESS
ORGANISATIONS SOLE PRIPRIETOR / SOLE TRADER(unincorporated) PARTNERSHIP X & Y
(unincorporated)
PRIVATE LIMITED COMPANY ( LTD ) (incorporated)
PUBLIC LIMITED COMPANY ( PLC ) (incorporated)
SOLE PROPRIETOR
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
- The simplest form of business, because it needs a few legal requirements to set up
- One person is owner, and one person control and make all decisions
ADVANTAGES DISADVANTAGES -easily established -owner must bear all cost -no partners or shareholders of set up -tax profit stays with -unlimited liabilitiy for debts the owner -no opportunity to specialise -minimal governement -business ends on death regulation
PARTNERSHIP
- Type of business with partners as a owners - They control and make all decisions - It is financed by the CAPITAL OF OWNERS
ADVANTAGES DISADVANTAGES -more finance than the -unlimited liability for debts sole owner -partnership ends on death -each partner can specialize of any partner -easy communication
PRIVATE LIMITED COMPANY (LTD)
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
- Type of business in private sector with shareholders as a owners
- The Board of directors elected by shareholders control and make all decisions
ADVANTAGES DISADVANTAGES -limited liability for debts -more formalities to observe -opportunities for larger when setting up scale organisations -possible conflict between owners and management
PUBLIC LIMTED COMPANY (PLC)
- Type of business in private sector with shareholders as a owners
- The Board of directors elected by shareholders control and make all decisions
ADVANTAGES DISADVANTAGES -limited liabiltiy for debts -formalities and regulations -access to large amount of establishment of capital -increased separation of ownership and management -posibility of takeovers
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
DOCUMENTS FOR LIMITED
COMPANIES
1. THE MEMORANDUM OF ASSOCIATION (ugovor o osnivanju)
- A document with a NAME
TYPE OF BUSINESS
PREMISES
TOTAL SHARE CAPITAL
2. THE ARTICLES OF ASSOCIATION (statut-prava i dužnosti)
- a document with a POWERS AND DUTIES
ISSUE OF SHARES
SALARY AND APPOINTMENT
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
MANAGEMENT MANAGEMENT FUNCTIONS
1. PLANNING – which means making decisions and methods to achieve the objectives
2. CO-ORDINATING – integrating activities in order to form a united strategy
3. MOTIVATING – encouraging
4. CONTROLLING – supervising and checking
- Set objectives, leading, organising
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
TWO-TIER CORPORATE
HIERARCHY
1) Board of director -managers at the top, elected by shareholders -they look after shareholders' interests -CEO, COO, CFO -they make strategic decision:
Which markets to enter How to finance expansion Develop new products Take over new products by buying other
companies
2) Management team -the Chieff executive officer – the top manager -they are involved in day – to day operations -management team includes:
DEPARTMENTAL MANAGERS (Finance, Production, Marketing, Distribution,
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
Research & Development)
MANAGERS Set objectives
Analyse the activities
Select people
Form effective teams
Motivate
Train and develop their staff
''FAT CATS'' - A bad C.E.O. can ruin a company whit his
greed(pohlepa) and negligence(nemar)
- For them is all about the money.
- They are so focus on receiving proudction bonuses, that they will drag the company DOWN.
- They take the money and run, leaving to the next company before the damage is understood
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
COMPANY STRUCTURE Internal organisation of business, different ways of oragnizing work. INTERNAL ORGANIZATION DEPENDS ON: Type of business activity
(insurance, factory, hospital, college, supermarket...)
Size of business (small / medium sized / large)
BUSINESS PURPOSE: To maximise – PRODUCTIVITY CREATIVITY INNOVATION WEALTH
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
2 TYPES OF ENTERPRISES:
(SMS- small/medium sized)
1. SMALL FIRMS
- No departments
- No specialisation
- A wider range of skills
- Work more interesting and satisfying
2. MEDIUM-SIZED ENTERPRISES
- Company with less than 250 employees
- Annual turnover less than €50 million
- 2/3 (two thirds) of all private sector jobs
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
A COMPANY:
Consist of departments
Contains departments
Includes departments
Is made up of departments
Is composed of departments
Is divided into departments
PEOPLE ARE:
In charge of something Accountable to somebody Responsible to somebody Responsible for something
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
Supported by somebody Report to somebody
TYPES OF STRUCTURES HIERARCHY FUNCTIONAL MATRIX TEAM
HIERARCHY - Consist of CLEAR CHAIN OF COMMAND - In this type of structure, there are SUPERIORS and
SUBORDINATES - Responsibility passed on bosses - People at lower level (subordinates) can't take
important decisions - TREND:
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
Reducing the chain of command FLATTENING
FUNCTIONAL STRUCTURE (large manufacturing companies) -it includes:
PRODUCITON FINANCE MARKETING SALES HUMAN RESOURCES
MATRIX MANAGEMENT - People from different departments work together - People report to more than one superior
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
Project
Marketing
R&DSales
Finance
HRProduction
Matrix Structure
TEAM is - Wholly autonomous and temporary groups of people - Each person in team is responsible for the entire
project - They split up sfter successful completion
WIKINOMICS – the Internet
- Is the term originated from the words WIKI = QUICK (Hawaiian)
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
WIKI + economics Operations outside the company
RECRUITMENT Recruit=employ=take on=give a job=hire
SEARCH FOR EMPLOYEES
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
RECRUTIMENT PROCESS
Human resources department advertises the job in the appointment page of newspaper
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
Applicants apply for the job by sending a letter of applications and CV
The company draws a shortlist of candidates
Candidates are invited to attend on an interview
They must prepare themselves, research about the
company and arrive on time
After the interview, they wait for an answer
FRINGE BENEFITS (PERKS)
- Means BONUS (additional payment) - They consist of:
Free meals Use a car / mobile phone / house Free insurance Profit sharing Social facilities (sports clubs)
WORK & MOTIVATION
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
To motivate means to enspire, to give a reason to someone to do something
FACTOR THAT AFFECT WORK & MOTIVATION Individual differences
Job characteristics
Organisational practises
STRATEGIES FOR RAISING JOB SATISFACTION AND QUALITY OF WORK LIFE
- Improving work conditions and security
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
- Increasing the worker's responsibility
- Providing financial stability
- Enhancing the worker's sense of self – worth
- Providing opportunities for social relationship within the organisation
GOOD MOTIVATION RESULTS IN:
More productive enviroment
Higher competitiveness
Higher profitability
MANAGERS MOTIVATE:
- Good remuneration:
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
(salary, commission, bonuses perks)
- Sick pay / pension
- Good working relations and conditions
- Job security / job safety (enough light & space, clean, quiet and safe work place, and so on...)
- Promotion
- Challenging job
- Responsibility
- Contact with people
- Opportunities to travel
- Long holidays / vacations
1. MASLOW'S HIERARCHY OF NEEDS
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
- Motivation theories
2. Mc GREGOR – outlined 2 opposing theories of work and motivation Theory X assumes that people are lazy and
dislike work - and that they need discipline and control - managers are authoritarian
Theory Y assumes that people are motivated, they like work, and they can take responsibility -managers should trust them and help them do their best
3. HERZBERG'S HYGIENE FACTORS
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
- To keep workers contended, employers must provide: Clean, quiet and safe working conditions Adequate rest breaks Good labour relations Good wages and benefits Job security
- Motivators - encourage to do their best Praise from managers Career advancement More responsibility
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
LABOUR RELATIONS WORK RELATIONS AT THE PLACE OF WORK
- Job satisfaction comes form GETTING ON WITH others AT WORK:
a. WITH fellow employees (colleagues) b. WITH management
PEOPLE – the most important resource
-the most costly resource
THE MOST COMMON CONFLICTS:
The employers want to minimse wage costs
The employees want to achieve higher pay
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
TRADE UNIONS
REPRESENT PEOPLE AT WORK
- trade unions regulate the RELATIONS between employers and employees
- they protect the interest of their members
TRADE UNIONS AIMS: improve wages / working conditions reduce working hours protect full employment FIGHT FOR job security Provide benfits for those who are sick, retired,
on strike
TRADE UNIONS PROVIDE:
a. COLLECTIVE NEGOTIATING (pregovaranje) -talks between representatives of employees and employers
b. RESTRICTIVE METHODS -industrial action
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
TYPES OF INDUSTRIAL ACTION
1. STRIKE a) Official – with union approval (odobrenje) – strike is paid from members founds b) Unofficial
-WILDCAT – without union support (bez dozvole,rizican divlji)
2. OVERTIME BAN (zabrana) -workers refuse to work additional hours
3. WORK TO RULE -work according to the company rules, work is slowed
4. GO SLOW – reduction in the rate of production
5. PICKET -protest outside a factory, try to persude workers and delivery drivers not to enter
6. BLACKING – refuse to move machines
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
PRODUCTS Things / services that are produced for sale
PRODUCT CAN BE: Physical objects Services Leisure activities (slobodne aktivnosti)
People (politicans,sportsmen,actors) Places (holiday resources) Organisations (hospitals, colleges)
FOR SALE !!
PRODUCT LINES
- Groups of related products made by the same company
- In different sizes, models
PRODUCT MIX
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
- Combination of all products by the same company
BRAND
- Includes: NAME SYMBOL LOGO of the PRODUCTS DESIGN PACKAGING
BRAND NAME
- Type of product manufactured by a particular company
1) CORPORATE BRANDING -the name of the company on all products
2) INDIVIDUAL BRANDING -various products under individual brand names
ADVANTAGES OF BUILDING UP A BRAND
Costumers are willing to pay HIGHER PRICES Good brands are worth a lot of money You can do brand stretching
(extend to a new type of product)
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
COSTUMERS
There are:
LOYAL COSTUMERS (vjerni)
BRAND SWITCHERS
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
MARKETING
Presenting, advertising and selling a company's Products in the best possible way
GIVE THE COSTUMER WHAT THEY
WANT AND MAKE A PROFIT !!!
MARKET COMBINES:
- Market research
- New product development
- Distribution
- Advertising
- Promotion
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
- Product improvement
TYPES OF MARKET
1. B2C (Business – to – Costumer) -people buy for direct consupmtion
2. B2B (Business – to – Business) -organisations buy goods and services needed for the production of other goods or services Raw materials Manufactured components Capital equipment (buildings, machines, energy)
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
THE MARKET CONCEPT
- Make what you can sell - Find wants and fill them - Create new needs
THE SELLING CONCEPT
- Sell what you make
THE RIGHT PRODUCT:
IN THE RIGHT PLACE AT THE RIGHT PRICE AT THE RIGHT TIME
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
MARKETING MIX (elements of a market programme)
THE FOUR Ps:
1. PRODUCT 2. PRICE 3. PLACE 4. PROMOTION
If a firm gets them right, it will be easy to
sell the product !!
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
PRODUCT - Must fulfil some of the costumer's needs or wants
QUALITY FEATURES / FUNCTIONALITY STYLE / APPEARANCE BRAND NAME SIZE PACKAGING SERVICE / SUPPORT GUARANTEE / WARRANTY
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
PRICE - The price must be good value for money / not cheap
BASIC LIST PRICE DISCOUNTS LENGTH OF THE PAYMENT PERIOD CREDIT TERMS
-Market – skimming pricing – a high price for a new product before competition -Price elasticity – which people want to buy a product When its price changes -MARKET PENETRATION – a low price to sell larger Quantities
PLACE - The product must be available for sale in a
convenient place DISTRIBUTION CHANNELS
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
LOCATIONS OF POINTS OF SALE
TRANSPORT
INVENTORY SIZE
PROMOTION - Potential costumers must be aware that the product
exists ADVERTISING PUBLIC RELATIONS SALES PROMOTION PERSONAL SELLING
MARKET SEGMENTATION
- Means, who will buy and use the product - It refers to:
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
AGE – as an example, the teenage market SOCIAL CLASS
-class A (proffesionals -down to E (the unemployed)
LOCATIONS -as an example cities
CULTURE OR RELIGION -own unique products
ADVERTISING
Informs consumers about the existence and Benefits of PRODUCT / SERVICES
PURCHASES – INFLUENCED BY
ADVERTISING???
TO ADVERTISE = to inform in order to encourage People to buy or use the product ADVERTISER = a company or a person that advertises ADVERTISEMENT = a particular piece of advertising
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
ADVERTISING DEPENDS ON THE: MONEY –size of your advertising budget
SIZE – of your market – locally, nationwide, worlwide
TYPE – of the target market
FIRMS ADVERTISE FOR 4 REASONS: MAKE AWARE of new products
REMIND about existing product
PERSUADE to switch from rival products
IMPROVE the image of the business
HIRING AN ADVERTISING AGENCY
- The client company gives: 1. BUDGET – an amount of money
2. BRIEF – objectives of the advertising campaign
BE1 – Vocabulary exercises UPLOADANO NA: www.referada.hr
3. ADVERTISING STRATEGY – message / media
ADVERTISING MEDIA PRINT MEDIA – newspapers, magazines, brochures, journals BROADCAST MEDIA – TV, radio, cinema ENDORSEMENT – famous people speak on behalf of a product OUTDOOR ADVERTISING – posters, billboards DISPLAYS OF LOGOS – at stadiums, on chlotes, bags... WEBSITES – e-comerce, video games TRANSPORTATION – public transport, vehicles, stations stops POINT OF BALE – window displays,