Beautiful Minds Directory

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Mental Health Directory


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Contents

What this booklet is aboutMost people will experience mental health problems at some

point in their life. Hartlepools Beautiful Minds is a partner-ship project comprised of a range of organisations working

across Hartlepool that deliver mental health services. Theproject is dedicated to promoting good mental health. This

booklet is designed to give residents of Hartlepoolknowledge on mental health services that can offer support

and advice as well as ways to self help.

Pg 3 HealthwatchPg 4 Hartlepool Crisis TeamPg 5 DISC Hartlepool Road to RecoveryPg 6 Creative Support: Choices for Life and Creative CafPg 7 Creative Support: Hartlepool Personalised ServicesPg 8 Hartlepool CarersPg 9 Access Service (TEWV)Pg 10 Hartlepool and East Durham MindPg 11 MHCO: Tees Talking TherapiesPg 12 Lifeline Project Families and Carers Support Service

Pg 13 TEWV/Young Onset Dementia Team

Pg 14 Reablement Practitioner for People with DementiaPg 15 Hartlepool 50+ ForumPg 16 Talking TherapiesPg 17 Talking Therapies @ TEWV. IntraHealthPg 18 Self Help and useful contactsPg 20 Hartlepools Beautiful Minds Partnership Organisations


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Healthwatch

Healthwatch is the new independent consumer champion for both health

and social care. It has two distinct forms Local Healthwatch at local level,and Healthwatch England at national level. The aim of local Healthwatchwill be to give citizens and communities a stronger voice to influence andchallenge how health and social care services are provided within theirlocality. Local Healthwatch will also provide or signpost people toinformation to help them make choices about health and care services.

Local Healthwatch will also:

Have a seat on the local Health and Wellbeing Board ensuring that

the views and experiences of patients, carers and other service users

are taken in to account within key local strategies such as the Joint

Strategic Needs Assessment (JSNA).

Enable people to share their views and concerns about local health

and social care services and help to build a picture of where services

are doing well and where they can be improved.

Be able alert Healthwatch England or Care Quality Commission

(CQC) where appropriate, to concerns about specific care providers and

other health and social care issues.

Provide people with information about their choices and what to do

when things go wrong

Give authoritative evidence based feedback to organisations re-

sponsible for commissioning or delivering local health and social care

services.

Help and support Clinical Commissioning Groups (CCGs) to make

sure that local services really are designed to meet citizens needs.

Be inclusive and reflect the diversity of the community it serves.


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Sandwell Park

Lancaster Road

Hartlepool

TS24 8LL

Phone: 01429 285858

Who the Service is forThe service is for adults aged 18 years + presenting with an acute mental healthneed that may require admission to a mental health unit without the potential in-

volvement of an intensive home treatment team.

Being referredThe Crisis Team can be accessed by the following:

Substance Misuse Services.

Primary Care Health Professionals including GPs

Accident and Emergency Departments/Acute Hospitals

Social Services/Emergency Duty Team

Police/Forensic Medical Examiner working in custody suites

Improved Access to Psychological Therapies (IAPT)

Non Statutory Agencies

Self ReferralsThose individuals who are currently open to secondary mental health servicesand their respective families and/or carers can contact the team during out ofhours for additional support or advice.

Description of ServiceThe service provides assessment and intensive home treatment in a range of

settings and offers an alternative to inpatient care. The service also responds toservice users in a mental health crisis with deteriorating mental health thatrequires a change in management and increased support.

The Crisis Resolution and Intensive Home Treatment Team is multi discipli-nary. It comprises medical, nursing, social care, occupational therapy, supportand administration staff. These are available 24 hours a day every day.

Hartlepool Crisis Resolution andIntensive Home Treatment Team


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Who the Service is for

DISC is a service appropriate for individuals over 18 years old whose drugand/or alcohol use is problematic, living in the Hartlepool area and who wishto make positive lifestyle changes.Being referred

DISC has an open referral system and can accept referrals via; telephone,

fax and in person

DISCHartlepool Journey to Recovery

DISC

Tec House

Lynn StreetHanson Square

HartlepoolTS24 7BY

Phone: 01429 269300Fax: 01429 273232

Description of ServiceDISC provides what is known as wrap-around support to adults withsubstance misuse issues. The project supports those people who want tostop, reduce or control and recover from their drug or alcohol use. We helppeople with; psycho

-social interventions, community reintegration, pre-

scribed treatment and detoxification, signposting for further treatmentaround a range of social issues, access to residential rehabilitation, peereducation and support programmes, counselling services and structuredprogrammes with group work and one to one sessions. Service users areat the heart of our work within DISC, and we adopt a client centred attitude.Our workers are innovative and proactive in their approach and workingstyles. The project works in partnership with other key professionals under

one roof within a multi-agency setting.


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Who the Service is forAdults 18+ with a diagnosed mental health need who are a resident of

Hartlepool.Being referredWe accept referrals from a variety of agencies. This includes statutoryservices, GPs and other agencies that work with adults who have diagnosedmental health needs. For more information or to request a referral formplease contact Choices for Life.

Description of ServiceChoices for Life is an innovative day service for adults with mental healthneeds that puts participants at the heart of their decisions. As part ofCreative Support, a nationwide not for profit provider of personalisedservices we encourage and support project members to access a broadrange of in house sessions, one-to-one support and community basedactivities and events. We work in partnership with a range of servicesacross Hartlepool.

At the centre of our service is our social enterprise, Creative Caf, acommunity hub open to the general public that sells delicious homecooked food using locally sourced ingredients. The Caf also has anexciting selling and exhibition space and offers voluntary opportunitiesallowing individuals to get work experience, learn new skills and gain

qualifications.

Creative CafUnit 17

The Gemini Centre

Villiers StreetHartlepoolTS24 7SA

Phone: 07929232079Email: [email protected]

Creative Support: Choices for Life


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Creative Support:Hartlepool Personalised Services

Description of ServiceCreative Support provides bespoke packages of support to peoplewith Direct payments and other forms of self-directed support funding.We can support you to: Get out and about on a one-to-one basis,Budget effectively, Take part in group or one-to-one day or eveningactivities and trips, Access benefits, Pay utility bills, Go shopping,

Attend hospital or other important appointments, Access appropriatehousing, Develop coping strategies, Achieve any other identified in

your support plan. We also provide traditional domiciliary care servicesto people aged 18 or over. This includes help in the home with tasksthat you might find difficult, such as preparing meals, administeringmedication and other aspects of personal care.

All of our services are fully compliant in all CQC essential standards.We offer access to advice 24 hours a day 365 days a year via our outof hours on call service and operate a safeguarding report centre with

a seniorpractitioner who is on duty 24 hours a day, 365 days a year.

Who the Service is forAdults with mental health needs in receipt of direct payments or other forms ofself-directed support funding.

Being referredContact Creative Support North East Office directly on 01642661890

Creative Supports North East Office2 Innovation Court

Yarm RoadStockton on Tees

TS13 3DA

Phone: 01642 661890Fax: 01642 633080

Email: [email protected]


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Hartlepool Carers

Description of ServiceHartlepool Carers can offer support and information on issues con-nected with your caring role:

Information and advice on local services, benefits, financial andhousing problems, employment, education and training

Counselling and emotional support

Health and social care

Complementary therapies, including massage, reiki, reflexology

One to one support

Volunteer help with dog walking, gardening, DIY, sitting services,shopping etc.

Group social activities

Advocacy and representation

A dedicated young carers team also offering a 'Think Family' support

service.

Who is the Service ForHartlepool carers support and information to carers in their role.

A generally accepted definition of the term Carer is as follows:

A carer spends a significant proportion of their life providing unpaid support to fami-

ly, friends or neighbours. This could be caring for a relative, partner or friend who isill, frail, disabled or has mental health or substance misuse

problems.

Being referredCarers can contact Hartlepool carers to self refer.Professionals and carers can refer using the referral on Hartlepool carerswebsite.

19A Lowthian RoadHartlepoolTS24 8BH

Phone: 01429 283095Email: [email protected]

Website: www.hartlepoolcarers.org.uk


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Stewart House53 Church Street

Hartlepool

TS24 7DXPhone: 01429 803747

Description of ServiceThe service provides assessments and short-term treat-

ment of up to six weeks for people with mental health needsthat cannot be met within primary care. The aim of theseassessments is to determine whether you would benefitfrom secondary mental health services and to signpost orrefer you to an appropriateservice.

Who the Service is forThe service is for people who may require secondary mental health

services such as treatment from the affective or psychosis teams orspecialist services such as autism assessments. Following referralfrom your GP, the service will assess you and identify the mostsuitable service to meet your needs.

Being referredTo be referred for assessment by the service, a referral from yourGP is required. Following referral, an assessment will usually be ar-ranged to take place within 2 weeks.

Access Service (TEWV)


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Hartlepool and East Durham Mind

Who the Service is forThe In Mind service is appropriate for anyone who is experiencing emotional

distress such as anxiety, stress and depression.

Being referredThe In Mind service has a GP referral system established. We also acceptself referrals. Organisations can request a referral from and refer their clientsto the service.

Description of Service

In Mind: Emotional Wellbeing and Psychological Service.We offer one to one Counselling and Psychological Therapy such as:Cognitive Behavioural Therapy (CBT), Interpersonal Therapy (IPT),Solution Focused Brief Therapy (SFBT), Couples Counselling andBereavement Counselling. We offer one to one private and confidentialcounselling to help people overcome difficulties such as anxiety, stress,depression, eating disorders, self harming, and anger management. We

provide support and teach new techniques and strategies such as:relaxation skills, sleep management, communication skills, assertivenessskills. We work towards improving self confidence, self esteem andwellbeing.

In accordance with NICE guidelines all staff work professionally andcollaboratively with each client to develop individual personalisedrecovery plans. It also provides people with the skills and the practical andemotional support they may require to improve their capacity to overcomeproblems and difficulties to better manage their daily lives.

Crown BuildingsTees StreetHartlepool

TS24 8HB



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MHCO: Tees Talking TherapiesMHCO Talking Therapies

Suite 215Queens Court Business Centre

73 Gilkes Street

MiddlesbroughTS1 5EH

Phone: 0300 555 0 555Email: [email protected]

Description of ServiceMHCO is a not for profit organisation specialising in the delivery ofPrimary Care Psychological Therapy Services for nearly ten years.MHCO delivers IAPT and counselling services in the North-East in

Darlington, Newcastle and Northumberland as well as in a number ofother regions in the UK and has built up a reputation for providinginnovative, flexible services achieving excellent clinical outcomes(regularly amongst the top 15% in the UK according to Department ofHealth figures for IAPTservices).MHCOs service in Teesside is now accepting referrals and is listed on

Choose and Book as MHCO Talking Therapies.

Who the Service is forThe therapies are free to access and available to anyone living inthe Teesside aged 16 and above who are not in full time education.

Being referredFrom GPs, other health and social care professionals and selfreferral.


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Lifeline Project Families and CarersSupport Service

Who the Service is for

The service is for family members/carers or any person who isaffected by the substance misuse (drugs or alcohol) of anotherperson including young people.

Being referredService users can self-refer into the service or be referred from anyorganization they are currently working with e.g. social services

Description of ServiceThis service offers family support and counselling to thosepeople affected by the substance misuse of another person.

This includes family mediation, one to one counselling andcouples counselling. Family support includes family activities,educational groups including mental health awareness anddrug and alcohol awareness sessions, parent and child ses-sions as well as trips out. We also run the Community Rein-forcement and Family Therapy group (CRAFT) supporting fami-ly members to encourage change in the substance user.

Victoria House

44 Victoria RoadHartlepool

TS26 8DDPhone: 01429 267595

Email: [email protected]


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TEWV/ Young Onset Dementia Team

Who the Service is forYounger people who have dementia and live in Stockton,Middlesbrough. Hartlepool or Redcar and Cleveland.

Being referredService users can self refer or you can refer a family member or friend

if you have concerns.

Description of ServiceAssess people with memory problems and provide a diagnosis and support ifrequired. This includes signposting to relevant teams or agencies who can help you.

5 Eastbourne RdMiddlesbrough

TS5 6QS

Phone: 01642 820082

IntraHealth

Hartlepool Community Drug Centre IntraHealthWhitby Street Primary Care CentreHartlepool Wynyard RoadTS24 7AB HartlepoolPhone: 01429 852970 TS25 3DQFax: 01429 279091 Phone: 01429 223195

Description of ServiceIntraHealth are a dynamic team who are committed toproviding specialist prescribing and psycho-social supportwith regular appointments offered to patients who areencountering issues around substance misuse.


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Reablement Practitioner forPeople with Dementia

Sovereign House

Brenda RoadHartlepoolTS 25 1NN

Phone: 01429 803660

Who the Service is forThe service is for people with a dementia or suspected dementia.

Being referredReferrals will generally come from other workers supporting you,though you can refer yourself if you wish.

Description of ServiceThe service supports people with dementia or suspecteddementia to maximise their independence and well-being. Thepractitioner will work with other professionals, e.g. nurses,

therapists and social workers, and offer guidance aboutmemory difficulties and useful strategies.

The practitioner will also support referrals to assess fordementia when needed.


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Hartlepool 50+ ForumHartlepool Voluntary Development Agency (HVDA)

Rockhaven36 Victoria Road,

HartlepoolTS26 8DD


Hartlepool 50+ Forum

Who the Service is forThe Forum welcomes all people aged 50+ who live in Hartlepool.

For more informationContact Phyl Rafferty at HVDA on 01429 262641

Description of ServiceThe purpose of the Forum is to enable people 50+ inHartlepool to have a voice on matters which are important tothem, whilst providing organisations and agencies with amechanism to consult with people 50+ on a range of issuesthat relate to planning and developing services.

Members of the 50+ Forum lobby for the rights of olderpeople on a local, regional and national basis. The Forumhas elected representatives on many groups and partner-ships across Hartlepool and the North East who feed theviews of older people into key decision making.
mailto:[email protected]:[email protected]:[email protected]


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Talking MattersUnit 2-3 Crown Buildings

Tees StreetHartlepool

TS24 8BJ

Phone: 0300 3305470Referrals (free from mobiles and landlines):

01642 221910 option 2Email: [email protected]

Who the Service is forThe service is commissioned to work with people aged 18+ who are

suffering from mild-moderate mental health symptoms such as depression,

anxiety, trauma and phobias. Intended as a preventative service, patientsmust not currently be in secondary mental health care.

Being referredEither through your GP- ask to be referred to Talking Matters, People canalso self refer on this number: 0300 330 5470Assessment line open 9-5 Monday- Friday

Description of ServiceTalking Matters is a free talking therapies service (IAPT) providing briefwellbeing interventions in Middlesbrough, Stockton, Hartlepool, Redcarand Cleveland. You will be assessed over the phone at a time convenientto you, and from the information you give us, we have a range of ways to

help:

Guided self-help

Group psycho-education

Telephone therapy

Face to face therapyAll are designed to give you new resources to cope with things and helpyou going forward. We can see you in your local area, and at a timeconvenient to you.


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Talking Therapies @ TEWVPhone: 0800 8048155 or 01642 424030Email: [email protected]

Who the Service is forIf you are over 16 and live in the Teesside area, i.e. Hartlepool, Stockton-on-Tees, Middlesbrough or Redcar and Cleveland this service is eligible for you.Sometimes feeling stressed, worried or struggling to cope can be a normalreaction to certain significant life events but when these feelings persist, as

they can do for up to 1 in 4 people, you may need to seek help. There aremany things that we can do to help you with the difficulties you are experi-encing. Our free service is based on the best research evidence, Departmentof Health guidelines and recommendations from the National Institute forClinical Excellence (NICE).

Being referredThe easiest and quickest way is by calling us on: 0800 8048155 or 01642424030. When you contact the service an administrator will ask for some

basic details and offer an appointment with a member of the team.

Description of ServiceAll of our high quality staff are trained in NHS approved therapies and

offer a range of therapies to suit individual needs. These include: wellbeing courses where you will learn about the things you can do to

overcome your problems self-help materials that you can access online from home supported byone of our practitioners online talking therapies that allow you to see and speak with a therapist,offering more flexibility to fit in with modern day lifestyles specific one-to-one help from a qualified therapist or practitioner

who can help you work through a range of problems


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Self Help and ContactsThere is a wealth of advice, resources and information online

but here are a few that services in Hartlepool have found useful:

Self Helpwww.ntw.nhs.uk/pic/selfhelp/www.cci.health.wa.gov.au/resources/consumers.cfmwww.getselfhelp.co.uk/www.moodjuice.scot.nhs.uk/www.glasgowsteps.com/self-help/

www.nhs.uk/Conditions/stress-anxiety

-depression/Pages/improve

-

mental-wellbeing.aspxhttp://www.nhs.uk/Pages/HomePage.aspx

Localwww.hartlepool.gov.uk/a_to_z/service/1160/mental_healthwww.hartlepoolmind.co.uk/

Nationalwww.mind.org.uk/www.b-eat.co.uk/www.depressionalliance.org/www.alzheimers.org.uk/www.bipolaruk.org.uk/www.mentalhealthcare.org.uk/www.time-to-change.org.uk/

www.youngminds.org.uk/for_parents/parent_helplinewww.mentalhealth.org.uk/

Professional Guidancewww.nice.org.uk/www.rcpsych.ac.uk/expertadvice.aspx
http://www.nhs.uk/Conditions/stress-anxiety-depression/Pages/improve-mental-wellbeing.aspxhttp://www.nhs.uk/Conditions/stress-anxiety-depression/Pages/improve-mental-wellbeing.aspxhttp://www.nhs.uk/Conditions/stress-anxiety-depression/Pages/improve-mental-wellbeing.aspxhttp://www.nhs.uk/Conditions/stress-anxiety-depression/Pages/improve-mental-wellbeing.aspxhttp://www.nhs.uk/Conditions/stress-anxiety-depression/Pages/improve-mental-wellbeing.aspxhttp://www.nhs.uk/Conditions/stress-anxiety-depression/Pages/improve-mental-wellbeing.aspxhttp://www.nhs.uk/Conditions/stress-anxiety-depression/Pages/improve-mental-wellbeing.aspxhttp://www.nhs.uk/Conditions/stress-anxiety-depression/Pages/improve-mental-wellbeing.aspxhttp://www.nhs.uk/Conditions/stress-anxiety-depression/Pages/improve-mental-wellbeing.aspxhttp://www.nhs.uk/Pages/HomePage.aspxhttp://www.hartlepool.gov.uk/a_to_z/service/1160/mental_healthhttp://www.hartlepoolmind.co.uk/http://www.mind.org.uk/http://www.mind.org.uk/http://www.b-eat.co.uk/http://www.b-eat.co.uk/http://www.b-eat.co.uk/http://www.b-eat.co.uk/http://www.depressionalliance.org/http://www.depressionalliance.org/http://www.alzheimers.org.uk/http://www.alzheimers.org.uk/http://www.bipolaruk.org.uk/http://www.mentalhealthcare.org.uk/http://www.mentalhealthcare.org.uk/http://www.time-to-change.org.uk/http://www.time-to-change.org.uk/http://www.time-to-change.org.uk/http://www.time-to-change.org.uk/http://www.time-to-change.org.uk/http://www.time-to-change.org.uk/http://www.youngminds.org.uk/for_parents/parent_helplinehttp://www.youngminds.org.uk/for_parents/parent_helplinehttp://www.mentalhealth.org.uk/about-us/http://www.mentalhealth.org.uk/about-us/http://www.nice.org.uk/http://www.nice.org.uk/http://www.rcpsych.ac.uk/expertadvice.aspxhttp://www.rcpsych.ac.uk/expertadvice.aspxhttp://www.rcpsych.ac.uk/expertadvice.aspxhttp://www.nice.org.uk/http://www.mentalhealth.org.uk/about-us/http://www.youngminds.org.uk/for_parents/parent_helplinehttp://www.time-to-change.org.uk/http://www.mentalhealthcare.org.uk/http://www.bipolaruk.org.uk/http://www.alzheimers.org.uk/http://www.depressionalliance.org/http://www.b-eat.co.uk/http://www.mind.org.uk/http://www.hartlepoolmind.co.uk/http://www.hartlepool.gov.uk/a_to_z/service/1160/mental_healthhttp://www.nhs.uk/Pages/HomePage.aspxhttp://www.nhs.uk/Conditions/stress-anxiety-depression/Pages/improve-mental-wellbeing.aspxhttp://www.nhs.uk/Conditions/stress-anxiety-depression/Pages/improve-mental-wellbeing.aspx


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Other useful contactsSamaritansPhone: 08457 909090 (24 Hour helpline)Website: www.samaritans.org.uk

Harbour Hartlepool RefugePhone: 01429 277508 (24 Hour)Website: www.myharbour.org.uk

SANEPhone: 0845 7678000 (Daily: 6pm-11pm)Website: www.sane.org.uk

Cruse Bereavement CarePhone: 0845 300 0336Website: www.crusebereavementcare.org.uk

RethinkPhone: 0300 5000 927Website: www.rethink.org

Mental Health MattersPhone: 0845 045 7110 (Helpline 5pm-9am/24hours weekend and bank holidays)Website: www.mental-health-matters.com/

Alcoholics AnonymousPhone: 08457697555

Narcotics AnonymousPhone: 0300 999 1212

Gamblers AnonymousPhone: 07826601281 (9am

-7.30pm)
http://www.mental-health-matters.com/http://www.mental-health-matters.com/http://www.mental-health-matters.com/http://www.mental-health-matters.com/http://www.mental-health-matters.com/http://www.mental-health-matters.com/http://www.mental-health-matters.com/


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