Become a Person of Influence With Jo Miller. Copyright 2015, Women’s Leadership Coaching, Inc. Heather Lehmer Middle Market Commercial Underwriting Manager

Become a Person of InfluenceWith Jo Miller

Copyright 2015, Women’s Leadership Coaching, Inc.

Heather Lehmer

Middle Market Commercial Underwriting Manager

Nationwide Insurance


Jo Miller

• Founding Editor of BeLeaderly.com and CEO of Women’s Leadership Coaching, Inc.

• Helps emerging women leaders create a roadmap for their career advancement.

• Has traveled widely in Europe, Asia Pacific, and the Middle East to deliver keynotes and teach workshops for conferences, professional associations, and corporate employee initiatives.

• A leading authority on leadership, Jo delivers more than 60 speaking presentations annually to audiences of up to 1,200.


I have some unique

koalafications


Are you the best kept secretin the industry?

INFLUENCE

“In my company, influencing skills are the single most

important success factor after knowing your job.”

JoAnna Sohovich, President, Industrial & Automotive Repair, Stanley Black & Decker


Are influence and power good or bad?






Try to influence a situation

Become a person of influence


The Fundamental Truth about Influencing…


Dog Psychology Center


The Fundamental Truth about Influencing…

Our behavior teaches

people how to treat us.

“You can influence others in every conversation you have.

In a subtle way, we convey our confidence and professionalism in every interaction that we have with co-workers, customers, superiors

and subordinates.”

Laurie Oare, Division President

U.S. Foodservice


Characteristics of arole model of influence


6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationship

s

6 Sources of Influence


Positional Influence

The influence inherent in your job title and role.


Building positional influence

• You have an important job – people need to know!

• Seize all opportunities to educate others about your role, and how you can help.

• Create your 30-second commercial.


30-second commercial

1) Name2) Job title3) I am responsible for a, b, c.4) Come directly to me when you need x, y, z.

“There is a myth that the higher you go in the organization and the more positional authority you gain, that you just have to say “do it” and

people get it done.

I hate to bust your bubble.”

Dr. Cecilia Kimberlin, VP QA, Regulatory Affairs and Compliance, Abbott

This presentation is available at BeLeaderly.com/nationwide


6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationship

s



6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationship

s



Expertise Influence

The influence that comes from your background, qualifications, experience and accomplishments.

“It’s not what you know and it’s not who you

know.

It’s who knows what you know.”

Nora Denzel, Interim CEO, Outerwall


Make your expertise visible

Early career• Work less!• Promote your accomplishments

Mid-level• Volunteer for high-profile assignments• Lead committees and task forces

Senior-level• Build your “brand” as an industry leader• Speak on panels, at conferences, and in

the media


6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationship

s



6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationship

s



Resources Influence

Negotiating the resources you need to do your job well.


Build your resources influence

Early Career• Become a good negotiator• Learn to manage without authority and

manage up

Mid-level• Suggest special projects as developmental

opportunities for others• Understand how finances and budgets work

Senior-level• Be a mentor, sponsor, and talent scout


6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationship

s



6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationship

s



Informational Influence

Having a finger on the pulse of what is going on in your organization, industry, and profession.


Be an informational powerhouse

• Have some go-to sources of information.• Pay attention to new projects, opportunities,

re-orgs, personnel changes, resource allocations, budgets, technology, innovations, market intelligence, legislation, etc.

• Network with other “informational powerhouses”.

• Filter useful information from gossip or noise.


6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationship

s



6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationship

s



Direct Influence

Being firm, professional and direct when someone’s behavior is detrimental to the team or the organization.

(The 1% rule)


Effective use of direct influence

• Be firm, fair and professional• Be direct and concise while delivering

tough news• Explain what was unacceptable and why• Share your vision of their future potential


6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationship

s



6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationship

s



Relationships Influence

The influence that comes naturally with having a network of authentic relationships across your organization, industry, and profession.


The most important asset you will build in your career:

Your Network

(Your Sphere of Influence)


Increase your relationships influence

• Think strategically about who to include in your network.

• Build a supportive network of collaborators, influencers and advocates.


6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationship

s



Self-evaluation

• What are your strong sources of influence?

• Which do you want to strengthen? How?


6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationship

s


This presentation is available at BeLeaderly.com/nationwide


“It’s not enough to have a bright idea.

I have seen too many projects led by great, passionate people fail because

they tried to be the lone influencer. You have to get the right people in the boat with you. You have to engage the entire

human fabric.”

Sophie Vandebroek, CTO, Xerox

Documents

Become a Person of Influence With Jo Miller. Copyright 2015, Women’s Leadership Coaching, Inc. Heather Lehmer Middle Market Commercial Underwriting Manager