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Becoming Recognized as a Strong Project Leader:
Context shifting story-lines create a leadership legacy and enhances team performance
Paul Schmitz, PhD PMPLeaders Forum LLC
PMI – Montgomery County, MD – 6/1/2011
Paul Schmitz, PhD PMPLeaders Forum LLC
PMI – Montgomery County, MD – 6/1/2011
Leaders Forum
“Relationships Create Team Results”
My PMI commitment
Leaders Forum LLC - 301-335-7479
In this session you will:
• Understand the social contexts of project teams
• Become aware of the interaction between the team social context and story-lines that can block or produce success
• Learn to identify red story-lines that escalate conflict and how to create and use green story-lines for success
• Learn how to change the story-line to shift the social context for project success
• Be able to use these ideas tomorrow at work, and
• Lead managing the team social context and be a “Great Project Leader”
1 PMI PDU
Leaders Forum LLC - 301-335-7479
Puzzle
Leaders Forum LLC - 301-335-7479
If you get relationships with people right…
Leaders Forum LLC - 301-335-7479
…the money is easy!
Key to Team Performance
Get the relationships right between people...and
the results will take care of themselves
Leaders Forum LLC - 301-335-7479
Leaders Forum LLC - 301-335-7479
-
BACKGROUND OF METHODOLOGY
The “hard-side” -- technical work and traditional
risk management.
The“soft-side” which we
name “team social
contexts.”
Which side is more likely to cause team performance shortfalls and project failure?
Project managers need to manage “soft-side” risk.
Project risk has two sides
Leaders Forum LLC - 301-335-7479
Team social contexts is invisible
• Context is an invisible “field,” like a magnetic field.
• You measure by observing magnetic materials.
• You measure your team’s social context by observing a team’s behavioral norms.
Leaders Forum LLC - 301-335-7479
Four team context behavioral norms
“Cultivating” - Our need to feel appreciated
(Growing “Green”)
“Visioning” - Our need a hopeful future
(Blue Sky “Blue”)
“Directing” - Our need to meet others’ expectations
(Our Sun “Orange”)
“Including” - Our need to feel we “belong”
(Attractors “Yellow”)
Leaders Forum LLC - 301-335-7479
Identify your challenging social contexts
Leaders Forum LLC - 301-335-7479
From your perspective as a project team leader:
• Mark an “X” in the quadrant that is the most challenging team social context for you.
• Share with group why the quadrant team social context is most difficult for you? (3 reasons)
• PMI Montgomery County discussion
Leaders Forum LLC - 301-335-7479
CULTURE AFFECTS MINDSETS THAT SHAPE STORY-LINES
Team’s mindset in context affects “story-lines” and truth
Context affects everyday “story-lines,” which are truth for us but may, or may not, be truth for others.
Context affects everyday “story-lines,” which are truth for us but may, or may not, be truth for others.
“Story-lines” are thoughts and expressions that seem true but are not the truth because they are arguable.
Leaders Forum LLC - 301-335-7479
Your story-lines about other people’s motivations are wrong 95% of the time. (Robert Cooper)
Your story-lines about other people’s motivations are wrong 95% of the time. (Robert Cooper)
Project contexts form mindsets
“Cost” driven by a community concerned about budget or
schedule overruns.
Stakeholders
“Performance” driven by a community invested in maximizing knowledge.
Stakeholders
Stakeholders
Leaders Forum LLC - 301-335-7479
Project management reality
“Orange”Cost
“Orange”Schedule
“Blue”Performance
Risk
Triple Constraint
Leaders Forum LLC - 301-335-7479
Time / Schedule
Scope / Quality
Cost / Resources
The “Blue” story-line mindset
Schedule
Risk
Cost
Performance
Story-lines for who is in charge?
Leaders Forum LLC - 301-335-7479
Cost / Resources
Time / Schedule
The “Orange” story-line mindset
Risk
Performance
Cost Schedule
Story-lines for who is in charge?
Leaders Forum LLC - 301-335-7479
Cost / Resources
Time / Schedule
Our Team Our Sponsor Our Stakeholders
Performance
Cost
Tool: What are your team’s story-lines
Have your project team fill out a card like the image below and place an “X” in the boxes of their choice. Tally results and discuss.
Great Legacy Builder!
Stakeholders
Leaders Forum LLC - 301-335-7479
Leaders Forum LLC - 301-335-7479
CONTEXT SHIFTING STORY-LINES AFFECTS SUCCESS
The 4 D Assessment Process BehaviorsContext shifting story-line
Willing & Energizing
Collaboration
AddressingShared
Interests
Sustained, Effective Creativity
ExpressingReality-based
Optimism
Perceiving “Magical”Solutions
Being 100%
Committed
Outcome Focuswith no Blamers
or Victims
ResistingBlaming &
Complaining
Clear and Achievable
Expectations
Clarifying Roles, Accountability
& Authority
ExpressingAuthentic
Appreciation
Mutual Respect &
Enjoyable Work
Appropriately Including
Others
Mutual Respect &
Enjoyable Work
Authenticity& Aligned,
Efficient Action
High Trustworthiness
& Efficiency
Keeping AllYour
Agreements
Contexts
Cultivate
Include Direct
Vision
AMBR makes story-lines shift context
Leaders Forum LLC - 301-335-7479
Attention: Awareness of people’s values and needs
Mindset: “Way of thinking” that we must be stewards too if we intend to advance our work
Behavior: Supporting others is a success strategy to get your results
Results: Team success
Your story-line shifting
Leaders Forum LLC - 301-335-7479
Specify an “AS IS Situation” that is not working in a relationship and you want to resolve it: ____________________________________
Create an Outcome “TO BE” reality outcome you are committed to realizing and valuable to: ______________________________________________________
Identify your “Red” limiting storyline in current situation: ______________________________________________________
Develop a “Green” story-line of value for other party that you can authentically say and do: ______________________________________________________
Tool to shift context: Adopt Green to “Lubricate,” then Vision and Request
“When dimensions are omitted, people under stress will fill them with their most toxic emotions and most
pathological RED story-lines.”
“When dimensions are omitted, people under stress will fill them with their most toxic emotions and most
pathological RED story-lines.”
Request/ Direct
Attractive Future
Include/Collaborate
Appreciate
Leaders Forum LLC - 301-335-7479
Leaders Forum LLC - 301-335-7479
Get the relationships with people right…
the results will take care of themselves
And the project results will follow!
Leaders Forum LLC - 301-335-7479
Leaders Forum LLC - 301-335-7479
• Understand social contexts (culture) influences mindsets and story-lines affect project success
• Learn to identify red story-lines that escalate conflict and create green story-lines to achieve success
• Learn how to change the story-line to shift the team social context for project success
• Lead managing the social context to be a “Great Project Leadership”
• Lubricate communications – Appreciate, Include, Vision then Request or Direct
Leadership legacy review
Becoming Recognized as a Strong Project Leader:
Context shifting story-lines create a leadership legacy and enhanced team performance
Paul Schmitz, PhD PMPLeaders Forum LLC
PMI – Montgomery County- 6/1/2011301-335-7479 ● [email protected]
Paul Schmitz, PhD PMPLeaders Forum LLC
PMI – Montgomery County- 6/1/2011301-335-7479 ● [email protected]
Leaders Forum
“Relationships Create Team Results”