Beds SU Strategic Plan

Strategic Plan 2012-2017

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CREATING A STRONGER UNION

FOR A BETTEREXPERIENCE

2115Students completed theAnnual Student Survey

50+Students attended focus groups

143Stakeholders Surveys

completed

This plan does not delve deep into the detail of how we will reach each goal:we will have annual operational, departmental and project plans that will

ensure we are on track.What is important with the Strategic Plan is that it breathes life into the things you have said and makes sure that there is a

consistent commitment to making these things happen.

Amidst the changinglandscape of higher education,

Beds SU is working to ensure you get themost out of your Uni experience-from the academic to the

social and with support when you need it.

We know that students are investing in their futures and paying morethan ever before and we understand that you have high expectations of

our University and of your Union.

To make sure we strive for what is most important to you, we’ve collected ideasand opinions from as many students as possible. We have listened to you, takingwhat you think we need to do to transform into the visible, relevant, responsiveand fun Union you want. Your expressed opinions are what we are basing the

future priorities on, demonstrating a real and relevant response to listening to as many students as possible.

John Perkins Beds SU President 2011-2012

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GATHERING V IEWS AND OPINIONS TO INFORM THE FUTURE....We decided to be big and to be bold in our approach to strategic planning! We initiated a two phased process using focus groups, student councils, the AGM, surveys, and workshops to gather information. We were out and about inviting you to tell us what you think and what you want – and you did – the good, the bad and the ugly! So, our Strategic Plan is based on your opinions, making it evidence-based when we talk to the University about what it is that students want.

We actively sought to obtain the views of harder to reach student groups. We also askedUniversity staff and governors to reflect on their experiences with the Union and to give their opinions about how we can work together to enhance your student experiences. We also asked community organisations, reflecting on our partnerships and thinking about how we can make them stronger and more relevant to students now and as employees in the future.

Approachable&

Friendly

Inclusive&

Representative

Supportive&

HelpfulDynamic

&Fun

OUR VALUESYour Top 6 PrioritiesEmployment &

volunteeropportunities

Events, activities& entertainment

Help and advice

Listening and responding to

students

Representing student views tothe University Supporting

clubs & societies

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To be the vibrant and powerful voice of students; providing opportunities to

enrich student life.

Beds SU is here to listen to, and represent, the

many voices of students at the University of Bedfordshire.

We enrich students’ lives through

opportunities to have fun, find help and advice, enhancing

employability and campaign for change....

The words of over 2000 students helped form the values, vision and mission of Beds SU and its strategy for the next 5 years.

Out with the old:

In with the new...

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50%of our members feel that we offer a great range of events,

activities and liveentertainment

41.9% of students rated events as top priority area for union activity.

The Facts...

It is clear that you would like a wider range of events and activities, including taster opportunities such as Give it a Go, and that we should get more students involved in planning these. You said you want to take more ownership of events and entertainment and gave us lotsof great ideas, it is important to keep the range broad and audience diverse.

It is clear the Union needs to be more prepared by promoting events and activities sooner and through a wider range of mediums. Keeping things accessible for students is essential and we value the input of our students with disabilities in particular as we recognise more work needs to be applied to this area.

Uni life can be relentless and Beds SU recognises that some of you are still on campus during the holiday periods, this is a time when you may need us the most and you have asked for year round events and activities to ensure your time at University is everything you want it to be.

What you told us...

Having Fun...University is not just about studying hard, it is about having fun and expressing yourselves. Be it in the night clubs, at Society/Sport Club events or hanging in the Student’s Union bar, Beds SU will be there to give you the best experience when you are not hitting those books.

• Diverse Events• Live Music• Multicultural Events• Talent Shows• Comedy Nights• Concerts• Mystery Tours• Afrobeats Party• Daytime Events• Get together parties to

describe the Union services (not just freshers and for those who join after freshers)

• More Weekend Events • Game Shows• Quiz Nights• Hip Hop• Dubstep• Drum and Base Nights• Concerts and bands at the

beginning of winter term• live events and DJs• Sports Teams Nights• Film Nights• Faith Celebrations.

Here are some of the events you suggested.....

We are here to provide opportunities for you to make the most of university, from events and entertainment, sports clubs and societies

to help and advice.

58%of students feel they are involved

in their Union to some extent.

5

Student perception - I would think of going to the BedsSU bar to meet friends.

What success will Look like...The Plan...Let’s be exciting! We want active student-led Entertainments Committees so you can take ownership and develop targeted entertainment, events and social activities that appeal to specific groups of students (parents, mature, disabled, etc) as well as events that appeal to a wide range of students. Of course, our experienced staff will be there to provide advice and guidance to help make sure things run to plan!

Get involved! We want to improve the promotion of events by targeting information to students based on what they have told us they are interested in. Here, we aim to provide opportunities for students to gain paid and volunteering experience by helping us market and actively promote our events. We believe students spreading the word is the best way to make an event successful.

Teamwork! By working with the University and other partners we aim to increase the availability of cheap and interesting events and trips for all students as well developing more opportunities for students to get to know each other.

Free or great value for money! We will find ways to support as many free events as possible, we know uni life can be expensive but we believe you need a balance between studying hard and having fun! Where events are not free we will make sure they are value for money! We will review the financial allocation to entertainments and events and make sure they are well supported and, where appropriate, profitable. All profits we make get ploughed back in the union to benefit students.

Celebrating together! It is important that we strengthen our partnership working with the International Office to improve events and activities that appeal to International students of all intakes whilst still promoting integration. We want to increase understanding and celebrate faith, culture and diversity together.

First Year Bedford Student

As a first year student, I would have liked to see more events opportunities

being offered.

You Said...

I think the Aylesbury campus needs the Students’ Union to provide social activities

Aylesbury Student

The Freshers Ball was fun!

Turning the Hub in Bedford into a Nightclub for Freshers’ week was a great idea!

We would like more social events to bring people together

Bedford Student

Luton International Student

University Employee

Events Committees will be established in Luton and Bedford campuses and also a Committee specifically for nursing students. Each Committee will deliver a well supported programme of successful of events.Events and activities will meet the needs of targeted groups of students.Positive feedback on events will increase, meaning fewer students will state that social events require improvement.75% of our students will agree that the union offers great events and activities by 2017.The number of students who would think of going to the Beds SU bar in Luton to meet friends will improve from 53% to 65% by 2017.

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The Facts...

43% of students surveyed had been

involved in sport.

63%of students felt that the Union

provides a wide range of sports, clubs and societies.

69.4%of students rated sports

as satisfactory orvery satisfactory.

In 2012

the Union supported 39

sports teams that competed in BUCS.

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to help and advice.

It’s important to be proud of the University you represent in sport and equally in the sportingexcellence you achieve on behalf of the University. You want people to know about those successes and award results with better sport coverage and updates. Student supporters want to know when and where their teams are playing so they can cheer them to greater success.

Nearly 70% of students strongly feel that the Union offers high quality support for sports teams. However, the feeling is that there needs to be greater investment in this department. AU members want to know how their fees are spent and for it to be clear when they sign up.

What you told us...

PRIDE IN BEDFORDSHIRE SPORT...Since Beds SU took over the running of sport at the University of Bedfordshire in 2008, you have gone on to achieve some amazing results. We need to ensure you have the best support so you can continue to bring home those trophies...

Students have chosen a mascot that means something to them. Well over half of those replying to our survey said they

would like to be the Bedfordshire Bulls

There will be an increased number of sports teams competing in local leagues.

By 2017 the University will be recognised in the Top 35 Universities in the country for Sport.

The number of sports teams competing in BUCS will increase to 50 by 2017.

The number of sports teams competing in Tier 1 and above of BUCS leagues will increase to 10.

What success will Look like...The Plan...Beds SU delivers sport on behalf of the University. We aim to provide excellent support, training and management of sport enabling our teams to participate in and achieve their greatest potential in a wide range of individual and team activities. Our “sports for all” attitude seeks to overcome barriers for engagement in sport such as academic or placement issues. We want to offer accessible, appropriate sport opportunities for students with disabilities, seeking resource investment where necessary. Improving close links with local community clubs to offer additional support and services to students is key.

With the Sport Strategy in mind, we want to ensure that we have adequate staffing and resources to support development and invest in focus sports teams to support our aspirations in the BUCS Leagues. Where necessary, we will campaign for additional resources to help us achieve the identified targets within the Sports Strategy.

We will develop a strong Bedfordshire Sports identity and work with captains and team players to develop an ethos of professionalism and high standards of behaviour. To attract high profile sponsors, we will offer a Sports Sponsorship Package to increase investment in our teams and promote professionalism within sport.

Working with UoB SportBeds, we will campaign for accessible and appropriate University/campus sports facilities for the benefit of both competitive and recreational users. To inform developments, Beds SU will undertake specific consultation with sports teams and students to ensure the proposals for investment are relevant to student needs.

Show you the money! Or at least where it goes. We will review the Athletic Union fees system and ensure that players understand the benefits they receive as well as the investment that the Union and University contributes to sport. In consultation with teams, we will undertake an annual comprehensive kit and equipment review to ensure quality and value for money.

We will provide employability skills development such as coaching and officiating. We will strengthen links with academic departments to create a team of student volunteers linked to sport. The “V Team” aims to use student knowledge gained through academic studies to put skills into practice.

The V Team will support improvements in communication with our teams through a fortnightlypublication, fixtures, results, photos of matches and website and Union TV screenings. We will use our new team mascot to publicise fixtures and generate pride in Bedfordshire sports.

Coaching will be provided all year round to all teams competing in BUCS.

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By 2017 80% of students will be satisfied/highly satisfied with sport offered by Beds SU.

The Facts...39%

of students surveyed had taken part insociety activity. 60.6%

of students were satisfied with the

services provided for societies

65%of students surveyed have never used or

taken part in RaG.

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You, asked for increased funding for societies to support developments and to be more balanced with investment in sport. You have requested more opportunities for societies, to widenparticipation and increase the number of cultural / religious societies, particularly in Bedford.

More information about how to get involved in societies and a big welcome when you do is something you think is important, which is great because those in societies want to be able to share what they are up to. In terms of awareness, 55% of students knew about the societies offered by the union however others expressed a need for more information, not just at Freshers’ Fayre. Students’ ideas ranged from having regular stands on campus to flyering and articles in student communications. It is clear there needs to be more info about how society involvement can improve employability.

What you told us...

Societies and Clubs Beds SU has a wide range of student led societies and clubs that cover the many interests of the student body. Beds SU aim to give societies and clubs more support to become more sustainable.

setting the social scene


to help and advice.

The Plan...Following your feedback, Beds SU aims to work with societies to create a unified identity that links each society to the Students’ Union. We want to work together to develop the Students’ Union website as the hub of information about societies. Loud and proud, don’t be shy! Using Union space, notice boards and University publications we aim to help push your society out there for all to see.

The Union aims to target resources to enhance and support non sporting clubs, cultural and religious societies. We will seek opportunities to link with relevant community organisations and employers for their support and sponsorship.

Society achievement and success... We think there should be an event to celebrate your successes! This annual ceremony will link into the Bedfordshire Edge Award and the Higher Education Achievement Report (HEAR) so you can take it with you wherever you go. We will work collaboratively with University departments to strengthen the academic links between society activity and course learning.

Raise and Give! We aim to raise the profile of RaG to enable a vibrant fundraising scene throughout the year. RaG activities need development and an established, consistent time frame for the all important RaG Week. Developing links with University academics and alumni to increase engagement from staff and the sense of community is all part of the fun. Our “can do” attitude seeks to widen participation within the local community. Your achievements and efforts will be recognised and the skills gained will boost your CV.

What success will Look like...

A RaG Society will have formed and more that 45% of students will be aware of what RaG is and will have taken part in some way or another. The funds raised by RaG in a year will reach £25,000 by 2017.

By 2017, 50% of students responding to the survey will have been involved in one or more of our societies. We will improve society member satisfaction rates by 3% annually.Students will be able to access information about societies and sign up through the Beds SU Website.In 2017, 50% of students will have used or taken part in the Clubs and Societies offered by the Union.

Student Perception - Beds SU supports a wide range of sport clubs and societies that I can get invoved in

I think generally that the Student Union is doing a good job of bringing to life the student experience as a first year. There is so much to do already, many societies and social events/ hang-outs already available and by utilizing some of these from time to time I’ve made friends who have similar interests to me- thank you!

You Said...

First year studentBedford Student

It would be great if there was a vast range of clubs ...such as movie clubs where they get together once a week and watch a film, or gaming clubs so gamers can get together and challenge each other on different games. Also a bar would be lovely like the one we had during the Freshers week in the Hub .

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The Facts...

46%of students surveyed had

used the welfare and advice service

56.4%were satisfied with

the welfare andadvice service

received

56%of our students would

turn to Beds SU for advice

75%of students from

Butterfield say they have never used or taken part in the Beds

SU Welfare and Advice Service, with that figure being 65% in Aylesbury, however,

health students have expressed a clear need for this

service.

Quality...

The Union will achieve the CLS Quality Mark in

2011/12

You told us you want support, particularly outreach for students not based in Luton or Bedford. It is clear that more of a presence is needed in the different campus locations, and telephone advice is important for those away from the main sites.

Mature, post grad, international and student parents all rated Welfare and Advice services as the key service that they need from the Union. You’ve told us you need Beds SU to deal with, give advice and info on all types of safety issues; this was backed up in the IGrad 2012 survey results.

Sharing your problems in a welcoming, confidential space with independent advice is crucial. Students have indicated it is important to know how to access advice and who to contact for what, especially during stressful times when help is needed quickly.

You have said that you value staff who are friendly and that really listen to what you are saying as well as allowing you to think through what support is needed to help you complete your studies when times are tough. It is clear you value a good welcome to University and you said you would like support for new students and help from the Union to help to settle in.

What you told us...

We Support YOU…Giving you a great experience whilst at university is not all we are here for. For some students things can go wrong and Bed SU is committed that, when it does, we are there to help, dust you off and get you back on track...


to help and advice.

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3rd Year Social Work Student

The Plan...Beds SU will support you by offering free, 100% confidential expert casework to help with issues from Plagiarism to Academic Offences. You will get advice on what to do and support as you go through the process. To help make life easier for students, we will work with the University to simplify and revise academic regulations and policies into plain English and develop “how to guides” where appropriate.

We want to deliver fun and innovative student-led projects on subjects to do with your well-being, throughout the year and across campuses. This will include an up-to-date programme focusing on all aspects of student safety, working in partnership with community groups and the University. We will demonstrate the impact of our awareness campaigns and develop new and relevant partnerships with local community organisations in all campus and out site areas.

We need to be flexible for you! We work on a case by case basis, treating every student as a unique individual. Our staff will be expertly trained to give you the right advice and guidance on academic, housing, welfare issues and if they feel you would benefit from specialist help, they will support you inaccessing it. We will make sure all of the organisations we work with have quality standards and are members of professional networks.

It is important that we raise awareness so you know and understand what help is on offer when you need it. Understanding issues that affect particular groups of students will help us develop the Welfare & Advice Service and our community links. We want to carry out further research with students, including nursing, midwifery and mature students, to make sure your views inform proposals for developing our services and support.

We will be there when you need us most! We aim to seek additional resources to support students who are affected by stress and depression. Beds SU will send out a friendly and supportive all student survey to invite reflections on how you are feeling and coping with University life and develop appropriate support responses.

When you arrive it is important that you are welcomed, you are safe and you get the info you need to know. Beds SU provides a team of Fresher’s Angels who do exactly that. We think your arrival should be celebrated and want to work with the University to introduce ourselves before you arrive and meet you all face to face when you are here.


Students will be actively involved in delivering awareness raising projects related to safety and wellbeing.

We will increase the number of students who would turn to Beds SU for advice and support to 60%.

A specialist Welfare and Advice Caseworker will be working on relevant campus locations to support health and post graduate students, increasing our casework and ensure the needs of these students are met.

Students will have access to easy to understand guides helping them to understand university regulations.

Students experiencing depression and stress will have access to flexible, responsive support.

...throughout the process you treated me with respect, sensitivity and fairness. I

really appreciate all your support. You Said...12

Campaigns / Activism / Course/Faculty Reps

The Facts...

48%of students surveyed feel

that Beds SU campaigns onissues that are important

to them.

53%feel that Beds SU

represents the views ofstudents

48.2%of students agree or strongly agree that they know what

their course rep does

51.4%know who their

course rep is

57.7%of students were satisfied or

very satisfied withtheir course

representatives

They sit on the course validation panels and provide a useful student centric

perspective. University Employee

You Said...

You want your voice heard and to make a difference, not only to your academic experience, but also to the wider aspects of Uni life. Students generally know who their course and faculty reps are but there is some confusion about how the system works and links to the Students’ Union.

You think it is important that representatives are trained and supported so they can be effective in what they do. You want your union to make sure issues are dealt with in a timely manner. It is important to be clear about the different ways that issues can be raised through the representatives, the Union and other routes.

What you told us...

BE THE CHANGE...WHAT DO WE WANT? .... Beds SU leads the way in many campaigns across the University and on the wider student movement. We cannot do this without students and the valuable voice you add to the change you want to see.

We represent the many voices of students at the university. We are here to campaign with

you, and on your behalf.

Your Course Reps said...There are not enough resources invested to support course / faculty reps. Reps also said that other students may not understand the role and may not use the system in the way they should.

Reps feel that it is timely to refresh the course rep role and that this needs to be communicated to students and academics so there is clarity about the importance of the role of course and faculty reps.

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The Plan...Resources - We will continue to support the course and faculty reps and provide employability skills linked to nationally recognised award schemes. eg, Higher Education Achievment Report (HEAR). We will make improvements to the way we deliver the faculty rep system and aim to develop a bursary system to support them to make a bigger impact on academic development.

Be the Change! - The Union will develop an Activist Training Academy to enable more students to be inspired and effective in their campaigns. This will be championed by the elected student officers. The Union will ensure that sabbatical officers and relevant staff promote and support student-led campaigns.

Training - Course and Faculty reps currently receive induction training when they are elected into their roles. We want to improve the systems for recruiting and communicating with those representatives and to invest in their training. We also want to improve the support given to learner representatives to strengthen our relationship and make sure all reps recognise themselves as part of the Union. This will allow Beds SU to be more effective when working towards positive change on academic and non-academic mattersaffecting students.

Involvement - Beds SU have involvement in course approval, development and review. We think the people with the most valuable input are students and we will work to involve them as key partners of this process.

Reaching all students -We have identified a need to improve the support for student groups such as the Research Student Support Group (RSSG). We aim to develop systems to ensure their unique learningexperiences are supported by the learner representative system, ensuring they are included in student feedback mechanisms. We will also work to devise methods of engaging part-time and foundation degree students to represent them effectively and make sure they receive the best quality experience available. This will be important as their numbers increase in the future.


By 2017, 70% of members will feel that the union provides a voice and represent them to theuniversity.

An Activist Training Academy for development of campaigns will be established. We will achieve a 3% year on year improvement of the number of students who feel that Beds SU campaigns on issues that are important to them.

Students will benefit from a visible and fullysupported system for Learner Representatives. Learner Representatives will have access to a virtual learning environment with interactive tools of engagement.

Engagement - We want more students to make the most of Student Councils and we will review and implement changes to increase participation. Course rep attendance is essential as the Council gives a platform for their voices. We will enhance the relationship with our reps to ensure there are either physical or virtual forums to exchange information and experiences.

Communication - Beds SU will work with the University to improve the use of technology to provide a method to keep course and faculty reps informed.

Partnership - Beds SU co-facilitate and co-ordinate an annual Learner Representative Conference with the University. We will continue to develop this mode of engagement for reps and use any findings toimplement positive change. Developing relationships with Uiniversity staff to strengthen understanding and the partnership approach.

NUS national campiagn - encouraging student activist to become the change with activism training and its first ever Activism Conference

The UoB and Beds SU conference will be annual event with outcomes and action plans that directly improve the student experience

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28.7%of students know who their

elected officers are

29.4%of students know what the

elected officers do

25.9% understand the differentofficer roles at Beds SU

46%of students feel they are

informed on how to get involved with

the Union

The Facts...

You said that whilst you feel the union does represent students’ views, you do not always know who the elected officers are. This needs to change! You want them to be visible, loud and to make themselves known.

You said they should spend more time getting out and about, engaging with students, keeping you informed about their campaigns with regular updates about what they are working on and outcomes achieved. Mature, post graduate and part time students feel strongly about the Union prioritising representation of their views to the university.

What you told us...

STRONG REPRESENTAT ION...Beds SU will help bring the changes that are important to you. Having your elected officers out and about listening to students, being visible and approachable, is key to ensuring the strongest representation.



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I would recommend Beds SU to anybody. I like to know that they are there and will

be there to give me help and advice when I need them.

The Plan...We want to see more students involved in our elections. We will explore all the latest technologies, including online voting, to achieve this.

The Union supports students and we think it is really important to connect right at the start and especially as a part of Open Days and Inductions. Understanding what the SU and reps do is important to making the most of life at Uni. We think being in touch with students needs to happen all year round and your elected officers will do work to achieve effective engagement to benefit representation. We want our Sabbatical Officers to demonstrate the difference they make by regularly evidencing and communicating the impact of their representational activity.

We will undertake a thorough review of Sabbatical and Student Officer positions to ensure the roles available are relevant for current students. We want to increase the sabbatical team from 4 to 5 by the end of the 5 year strategy as we believe there should be an increase in Sabbatical Officer engagement with students. All sabbatical officers will spend at least 20% of their week directly and purposefully engaging with students. It is important the Sabbaticals engage across all campus sites and that they make specific effort to communicate with harder to reach student groups.

The Union is led by you and we commit to undertake valid and regular market research to ensure Beds SU responds to your needs. We will endeavour to ensure the University hears the views of all students regardless of their course, ethnicity, age, and mode or start date; ensuring that the needs of specific groups are investigated and student-led action plans are put in place to effect change. We want the University to consider the Union as the main source of student information and to help them to use the knowledge we have to implement changes that make a difference to you!

We will consult with our Student Voice Research group to ensure that all University and Union developments are informed by student opinion using a range of methods.

We will work with the University in developing, implementing and reviewing a Student Charter, actively promoting the concept of studentship and partnership in University life.

We will continue to provide opportunities for students to attend the annual NUS National Conference, the Black Student Conference, the LGBT Conference, the Disabled Students Conference and the Womens’ Conference. We want to encourage attendees to submit motions and to bring back innovative ideas for change that can be developed at our institution.


The University will consider Beds SU as the first port of call for all student views.By 2017, at least 60% of students will be aware of who their elected officers are and what they do and there will be 5 sabbatical officer positions.Beds SU will ensure NUS conferences are wellattended and we will develop and deliver mechanisms for sharing best practices to improve our Union.

You Said...

Butterfield Health Student

University Staff Member

Student

UoB-Students’ Union : A fundamentally necessary relationship!University Employee

Please don’t forget about us in Aylesbury

Aylesbury Student

Increase communication with Butterfield Park students.

I have found working with Beds SU representatives a very positive

experience. They are an important part of the university.

Utilising new technologies, Beds SU will increase voter turnout in elections by 25% by 2017. We will also achieve an average of 5 nominations per post across the full time officer group.

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The Facts...

82%of black, asian and minority ethnic students (BME) feelthat Beds SU has, to some

extent, made a positive contribution to their time at

University.

40.4%of students surveyed have

been to at least onediversity event and

50%of these students were satisfied

or very satisfied with our diversity events. Quite a few of you sat on the fence and only

15.2%were dissatisfied.

Of thoseconsulted, 58%

of students with disabilities feel they are involved in their

Union to some extent.

Everything that Beds SU does is student centred, especially when we look to develop services. It is clear that the Union embraces and celebrates diversity; however you feel we can do more! Inclusive events are what you want!

Bringing students together and breaking barriers to reduce isolation and fragmentation. Engaging those of you in Aylesbury and Butterfield is a must, as you feel out on a limb and disconnected. Aylesbury, Butterfield and Putteridge Bury students are desperate for increased representation and access to advice services. Those of you on nursing courses would like to see people from the Union more often, with info about services we offer.

What you told us...

MANY STUDENTS... MANY VOICES...

24,000... that’s a lot of people and amazingly it is the membership of your Students’ Union! Together we are many students with a powerful voice and vast range of experiences to draw upon.



MANY EXPERIENCES...

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The Plan...Beds SU will keep listening to you and asking you every year what is important to ensure our services and activities meet the needs of the diverse student body. We want all students to feel appropriately represented, no matter what campus or course they are on. It is essential for the Union to reach out to all parts of the membership ensuring the diverse needs of our student community are understood and championed by the Beds SU.

The Union will increase our focus on the needs of post-graduate students, bringing direct benefits to our research students and many international students too. We will work with the University to secure support and resources for the particular needs of potentially marginalised student groups, including those with dif-ferent modes of study such as CPD, online, work based and distance learners. We will reach out and listen to the needs of UoB students in partner colleges and engage to determine how we may extend our services to meet identified needs and look at the resourcing needs to facilitate this activity.

We want to be open and accessible to our student population and target activity to improve our engagement with specific groups who are under-represented in our membership.

We will target resources to support students in Aylesbury, Butterfield, Putteridge Bury and in the Post Graduate and CPD Centre and will identify the emerging needs for students in line with developments at the UoB site in Milton Keynes.

We think it is really important to develop an ongoing student community, and we want to keep links with UoB Alumni, working together with the UoB Alumni Team. We have lots of ideas about engaging Alumni through sports, varsity, RaG and other activities - exciting stuff and really worthwhile! To really bring it to life, we will look at the option for developing an elected Alumni Officer position to work with the VP Union and Community Development Officer and the University’s Alumni Office.

It is important we know that we are successful in engaging harder to reach groups of students, so we will develop SMART targets and set the benchmark statistical information for clubs and societies. We will also make sure your elected officers lead regular focus groups and offer chances for you to feed in your views when matters arise through Student Councils and via the Learner Rep System.

We will send out strong, clear messages about our commitment to diversity, celebrating and sharing difference but also going deeper - raising awareness, campaigning on liberation and equality issues and being innovative and creative in how we do this. We will also ensure that all of our partner organisations are positive about diversity. Your union will influence the Uni at every opportunity to ensure developments such as personal tutoring, assessment management and the HEAR, recognise that our students are diverse and, whilst you are all students, you all have a very unique experience!


A new Alumni Officer will be part of our structure ensuring that we maintain links with UoBGraduates, recognising their achievements and engaging them in supporting current students.

An increased percentage of students with dependants, international students, part-time, post-graduate and nursing students will say Beds SU has contributed positively to their uni experience.

The voice of students with disabilities will have a strong and influential impact for change within the institution, recognising all forms of disability and acknowledging the needs of the individual.

By 2017 we will increase satisfaction in our diversity events to 75% and reduce dissatisfaction to a nominal percentage.

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on campus and beyond...

53% International, 60% EU and

41 % of UK Students would think of going to the Mezzanine Bar to

meet friends.

This makes the Union the ideal place for students to

broaden their horizons and meet new people.

The Facts...

59% International, 48% EU and

38% of UK Studentsvolunteered within the local

community and at Uni providing great opportunities

for working together on common causes.

Please involve students with the student union, give them a platform to meet new people which will help them in creating a

community.Luton International Student

Their work towards the Investors in Diversity Award is an opportunity

to achieve common objectives such as the further engagement of a wider

range of students.University Employee

You Said...

19

Bedfordshire students like being at a University that embraces students from all over the world. However, you told us you think the structures in place can sometimes make it difficult for you to make a global group of friends.

You feel that similar fees should mean similar opportunities. Examples include trips around the UK, Europe and paid internship programmes that are currently only available to a small number of international students. Some students coming to the UK for the first time said they would like more support from the Beds SU in settling in when they arrive and more chances to develop friendships with students from other backgrounds.

What you told us...

Creating a Global Student Community You come from over 140 countries. and the experience and culture that is represented is amazing. Beds SU needs to be the place to pull you all together and able you to build new friendships with others from all over the world... a small world indeed.



The Union will achieveInvestors in Diversity

Status by 2015

Quality...

The Plan...A sense of togetherness… We want to build a global community on campus, working with the University, to develop projects and opportunities to bring UoB students from anywhere and everywhere together. We recognise that integration is a two-way-street that should be encouraged but not forced upon students. It is important for us to know if we achieve our goals, so we will look at qualitative measures to see how effective these initiatives are and to make sure that they are current and interesting.

Teaming Up! Sport is a common passion for many of our global students and we will be working together with the international office to develop a fun and interactive programme of sports related events for all our students.

Going global! We will set up a Go Global Society, encouraging students from all backgrounds to join, planning events and activities that promote understanding of different cultures from around the world. Part of this society will be a ”Ripple Group” aimed at encouraging friendships and providing social opportunities to develop natural connections between students from all backgrounds and countries. Through this group, we will develop buddy support programmes to help students settle into university and to provide friendship for students who feel alone or under pressure.

Globally Mobile! We will encourage wider use of the term “global students”. We will work with the University to increase opportunities for our students to study abroad, strengthening their skills and understanding of different cultural workplaces in the worldwide employment market. We will provide opportunities for students to volunteer in diverse communities to enrich their knowledge and experiences of diversity and strengthen our community links.

Debate and Challenge! It’s time for student-led debate about the impact of language and labelling, particularly in relation to culture and communication. We will support this through links with academic experts. We will put a spotlight on issues that students have raised about academic integration through the learner representative system, ensuring the student voice is heard and appropriate changes are implemented in faculties and at course reviews.


There will be networks of support to help students feel less isolated, offering fun and companionship and support. Student feedback related to these activities will demonstrate a 70% satisfaction rate by 2017.

There will be a collaborative approach to supporting international students, working in partnership with the International Office.A student-led “Go Global” Society will be firmly established and delivering a comprehensive range of opportunities to bring students together.

Learner representatives and academic staff will lead the shift towards recognising cultural issues and diversity in the learning environment.

By 2017, 40% of students will have engaged in Global Student Activities and will feel this has made a positive difference to their time at University.

20

53%of students are aware that

Beds SU provides employment and volunteer opportunities that

can help students with future careers.

56.8%are satisfied or very satisfied with

the service received from Beds SU Volunteering.

43%of students have engaged with the

volunteering service.

The Facts...

51.4% of you said that employability and volunteering is the top priority area for Beds SU. You want your Union to support you in finding the right places for volunteering.

Being a positive part of the local community is important and you want to give time to help local and national causes through volunteering and fundraising. You want us to promote a positive profile of our students.

What you told us...

...MAKE A DIFFERENCE!Volunteering is a great way to gain experience and make your CV sing. Thevoluntary work done by our students for a wide range of causes means they make a huge difference to the local commmunities they live in whilst at university.

We provide volunteering and extra-curricular opportunities to build skills

and experiences beyond academic achievements for future employment.

21

The Union will achieveInvestors in Volunteering

Status by 2017

The Plan...Volunteering is fun! Our Volunteering Service is a gateway to giving something and getting so much in return! We will develop our connections to ensure there are opportunities to help out with a wide range of community organisations, working together with employers and volunteers to ensure best standard practices are implemented. We will encourage students to be responsible and reliable volunteers to ensure they get the most out of their opportunity.

Volunteer at the Union! Your skills and knowledge can help us be a better Union. The broad range of subjects studied at our University means there is a wealth of expertise out there. With a dedicated team of volunteers to support us we will be stronger and more effective! We will offer comprehensive induction, training, mentoring and support to all Beds SU Team Volunteers.

Making the connections! We will increase the number of volunteering opportunities linked to employment fields and academic subjects to support students in putting learning into practice.

Boosting your skills and your confidence! Through volunteering, we will help you to develop your self-confidence and your ability talk to about your experiences and aspirations in relation to the work you want to do and the jobs you are going for! We will help you make the all important links between supporting good causes during your time at University and getting a paid job when you graduate.

Quality...


The number of students surveyed who have engaged in volunteering will increase to 60% by 2017.

A paid graduate employment internship within the Volunteering Department, offering students opportunities to develop skills in the voluntary sector.

An increased number of volunteering opportunities will be available to students that link to academic subjects and related employment fields.

By 2017, 70% of students who have volunteered will say that is has had a positive impact on their employability

A Beds SU Volunteer Team will be an active and integrated part of the union structure, engaging a diverse range of volunteers in skills development through direct experience.

Satisfaction rates with the volunteering service will increase to 75% by 2017.

The Union is very willing to cater to needs of our

projects when it comes to providing volunteers

You Said...I was involved with developing

volunteering for the council and found the Union volunteering team very supportive

and active to work withLocal Authority

I have attended Volunteer fairs and the day has

always been well organised with good communication

throughoutCommunity Organisation

Local Charity

22

The Facts...According

to NUS data,a massive80%

of students go to university to improve their job prospects!

51.4%students feel that volunteer and

employment opportunities are a top priority.

Business School students rated employment and volunteering as their highest priority

Graduate jobs? You want them! We know you are worried about the job market. Our University has a great record of students moving into employment, but we need to support you and help increase your chances.

You want to be the strongest candidates when applying for local and national jobs and feel that opportunities linked to your academic studies will improve your employability. In particular, you want practical experience to improve your prospects of making that all important first step onto the careers ladder. Importantly, you believe that Beds SU should be right there helping you achieve these ambitions.

What you told us...

...EMPLOYABILITYGaining experience and skills is important to you and was priority number one! From working in the café/bar to running events and designing union spaces – Beds SU will support you in your journey towards employment.



23

Beds SU will continue supporting schemes such as the universities Bedfordshire Edge Awards and HEAR to give students the bestopportunities after graduating.

The Plan...Making you employable! In partnership with the University we wish to ensure students engage with the HEAR and Bedfordshire Edge Awards and also review the implementation of the NUS National Skills Award. We will make sure that you know how you can get involved and see how these employability initiatives relate to future job opportunities. The systems to achieve the awards have to be fair and accessible for all. We will continue to build on our partnership with the Careers Service to develop more opportunities for students within the Union and the local community.

Using what we’ve got! Working with academic departments, we will develop student-led projects that contribute to your studies and offer practical experience.

Interns? Paid of course! We are looking to develop Beds SU graduate intern opportunities each year to draw on the expertise of our graduates and help them into permanent employment. We will seek additional investment from the University to extend the capacity of the Union utilising graduate interns for roles linked to academic subjects including HR, Events Management, Marketing & Communications and Community Development. These will be rotational opportunities to ensure as many students as possible can benefit from the opportunity. We will support the International Student Internship Scheme and host interns in the Union work with them to deliver relevant opportunities for students.

Jobs for you! We will continue to offer students a range of employment opportunities within the Beds SU and will provide comprehensive training with a view to transferable qualifications and pushing employability. These positions will include the Union Bar and Coffee Shop team, Student Elections team, Student Promotions team and the Sabbatical Officer team.


Sabbatical Officers will be motivated to work hard in the interests of students to gain maximum impact in their term of office. Sabbatical Officer positions will be seen as prime opportunities to gain extensive experience and skills that lead to improved job prospects.

Students will be supported by the Union to leave university with a range of experiences that increase their chances of employment and with evidence to demonstrate their skills.

The Union will offer a range of paid graduate intern positions, working in partnership with theInternational Office.

The Union will directly employ students, providing induction, training and development opportunities to enhance graduate CVs.

Students need to get work experience whilst they study to

improve their employability

Working in the Students’ Unioncoffee shop has given me great

experience and the training I have had has been brilliant.

Student Employee

Local Employer

You Said...

24

51%of Post Graduate Research

Students said that they want help and advice from the Union.

44%of Research Students believe that representation and thestudent voice is an essential

aspect of the Union.

44%of Research Students

highlighted the importance of employability

opportunities via the Union.

The Facts...

Research students have told us they need additional help and resources from the Union to improve the effectiveness of the Post Graduate Research Student Support Group (RSSG).

You said you want opportunities to develop innovative ideas, particularly through societies who bring together students with a common interest.

What you told us...

...Innovation and ResearchYou are creative and love to put your ideas into action. Beds SU will work with students and student entrepreneurs in developing ideas and will provide that vital link with community partners.



25

The Union team are incrediblyhelpful, energetic, bright and

enterprising, they seem to be able manage multiple projects effectively.

The Plan...Beds SU will be forward thinking and will monitor new technologies for innovation. We will continue to gather valid student opinion on new ideas and implement changes as a result.

Be creative! We will provide opportunities for students to be entrepreneurs, working in partnership with the UoB Research and Enterprise Unit. We will support successful and sustainable student-led projects in the future and, where relevant, as extensions of Union or University services. We aim to provide support funding from additional income and sponsorships. Together we will deliver a shared commitment to grow enterprise amongst students.

The Union will support students in the establishment of an Entrepreneur Society. We will support them in extending links with the relevant University schools and departments and also foster links with the local Chambers of Commerce to develop business opportunities, organise networking events and social nights.

We will increase our support to the RSSG and facilitate their continued involvement with Beds SU to ensure their experience is acted upon. The Union will work with Post Graduate Research students and the University to identify research projects that support the development of Union services and benefit students.Beds SU will be more innovative and entrepreneurial and diversify our streams of income. We want to be the first port of call for the University when commercial/enterprise opportunities arise, with a view to increasing revenue and developing more employment opportunities for students.


The Research Support Group will be fully supported to address issues of significance to Post Graduate Research Students.Our partnership with the University Research and Enterprise Directorate will be strong and vibrant with tangible outcomes that set our students apart from others in their field of study.By 2017, support will be provided to ResearchStudents to develop research projects that directly improve the student experience and servicesoffered.Innovative Union developments will lead to increased income from external sources, including collaborative project work with other Unions.

You Said...

University Employee

26

I (external agency) have had the opportunity to work with UBSU Welfare Advice Service and what comes across is their professionalism and passion for what they do. It is all about the students and ensuring that they offer the best they can within their remit to any

student of the University.Luton Advice Network Member Organisation

You Said...

I think the student union is awonderful way to engage students and the community, especially for young students who are away from

home for the first time. Student

Do not underestimate the value of the Welfare and Advice Service - this needs

to be supported and expanded.Luton Advice Network

We have enjoyed a 5 year workingrelationship with the Students’ Union and hope this continues long into the

future. The staff are very approachable, professional and generally nice!

Local Nightclub

Community Organisation

As a fellow broker of volunteeringopportunities we work closely with the

Union to promote volunteering in anumber of different ways, eg throughvolunteer fairs, make a difference day

events and generally supporting each other.

Students are a massive part of the local community and you feel that being involved in decisions that affect you is important. You feel the union can offer a bridge to key players like landlords, the police, the local authority, community organisations and employers.

Nightlife is an important factor for many students, you want to be safe when you are out and about in town, and want us to have links with local night clubs to create really special student nights. Clubs and pubs are not where it is at for lots of you - some of you have told us you are more interested in contributing to the local community.

What you told us...

...COMMUNITY PARTNERSHIPSBeds SU is part of the wider community and students need a link to help create a safe and welcoming area to live, work and study while at university. Beds SU will keep building and developing our links to create better partnerships for our members.



27

Also...

Due to closely working with our partners our students were moved to become the first Students’ Union to affiliate to Disability History Month at their AGM in November 2011.

The Plan...Together we can achieve more! We will be building effective links within the University’s faculties to develop opportunities for joint projects and partnerships which will aid your studies. The Uni has lots of fantastic resources on campus and there are lots of great projects taking place. We believe that working in partnership will make a big difference to the sense of community on campus.

Representing you in the Community! As a Union we sit on lots of local panels and committees to ensure the interests of students are represented in the community. We need to strengthen the link between you and those committees to make sure we are truly representing your views and opinions

Students are a talented bunch! We want to make sure you have a positive profile in the local community. We will support you in celebrating your achievements and highlighting your contributions to the local area and also tell you about opportunities to get involved in local projects and initiatives.

Beds SU wants you to be safe! We will continue to work in partnership with local authorities and the Police to make the areas you live in safer when you are out and about. We will continue to work with local authorities and landlords to improve private housing conditions for you as well.


Student Officers will be actively engaged with local liberation focussed forums to develop and involve more students in local initiatives related to women, LGBT, BME, and disability.

Communities surrounding our campus locations will be aware of the positive contribution ourstudents make to the local area.

Local Authorities will seek views from the Union to ensure student needs are considered in localdecision making forums connected to safety and housing issues.

The Union will be considered a key contact point for engaging the views of young people in community issues.

Some of the many community partners Beds SU work with.

28

The Facts...

69%of students thought

positively about the rangeof activities, events and

live entertainment offers.

59%of students in Luton said they

would go to the Beds SU Mezzanine Bar in Luton with

friends. In Bedford 70% of students have

never used the Mezzanine Bar,with 65% of students feeling the

same in Aylesbury…Why would they? It is all the way in Luton?!

52%of students surveyed were dissatisfied with social and

recreational spaces,67% of students in Aylesbury,

64% in Butterfieldand 45% in Bedford

stating facilities for events and entertainment on their campus

do not meet their needs.

In the2012 iGrad Survey,

students clearly indicatethe need for improved sporting facilities on

campus, being the second highest priority / impact for

student experience at Beds.

Somewhere For Students To Go...The Mezzanine Cafe Bar is more than a place for a coffee or a quiet pint. It is a safe, relaxing enviroment for students and our visitors. It is a place for entertainment, partying, studying or just to hang out and meet friends. A space that is also needed on Bedford and Aylesbury campuses.

You told us that you want student-run places to meet, relax and socialise. There is a real frustration that those spaces are not equal across campuses. In particular, you have asked us to lobby for increased space and a cafe and bar in Bedford, and also a student cafe in Oxford House in Aylesbury.

Students feel the Luton Mezzanine Cafe Bar is a welcoming and comfortable environment but adaptations are needed to make it a better space for students. Making the most of Union space to communicate what we do is another suggestion you have made, showcasing students’ work and achievements is another.

Campaigning for improved sport and fitness facilities across campus locations was highlighted and this is supported by information in the 2012 iGrad Survey.

What you told us...

As a University of Bedfordshire student you are a member of Beds SU.

We listen and respond to what you want and are led by students elected by you.

29

The Plan...We will ensure the views of students are integrated into the capital developments on all campuses at an early enough stage to influence decisions.

We will fight to have a physical presence on all University sites so that we can represent each and every one of you.

We will develop onsite events and entertainments alongside innovative approaches to service delivery to ensure that all campuses are connected to the Union and outreach services are developed to meet your needs.

We will develop and campaign for improved social and entertainment space on Polhill Campus in Bedford, work with students to consider scope and develop a relevant proposal for a Student Cafe at Oxford House and identify resources to fund enhancements to the social space in Luton.

Best Bar None The Union will maintain

Best Bar None status.

There are specific events that I have worked inpartnership with UBSU on that simply couldn’t happenwithout them and which have significantly contributed

to the overall impression of the University. Forexample, developing hospitality at the theatre in

Bedford and opening for 48 hours to provide catering and comfort at the Games Jam.

You Said... Quality...

Solving the multi campus approach is hard when the miles are many. Some creative and innovative thinking needs to be applied to come up with a solution but also

the will to want to make it work.

We will campaign for improved sport and fitness facilities across all campuses, ensuring students are actively involved in the review of existing facilities and the development of new ones.


More and larger Union run spaces across allcampus locations.

Students will receive positive support from theUniversity for the campaign for improved social space and event facilities on Bedford Campus. Plans for future development will include more space for recreational engagement that meets the demands of students on campus, that is wellmanaged and achieves Best Bar None status.

The provision of a Union run café and daytime social space on Aylesbury giving students theopportunity to interact in and with Beds SU.

Up to date and state of the art sport facilities shall be provided to aid the delivery of sport at the University.

University Staff

University Staff

30

Beds SUcurrently have

12 Full time staff,4 Part time staff

and 16 Student staffmembers.

In comparison to the Unions of

benchmark institutions the average is

15 Full time staff, 10 Part time staff and 122 Studentmembers of staff.

In 201247%

of students feel they know what the

Union isdoing on their

behalf.

The Facts...

The Union will maintain Investors In People status

and aim to achieveInvestors in People

Silver by 2015.

Quality...

...like a happy, well oiled machineThe Union team must all know our goals and have a clear plan on how to achieve them. You expect a union that is there for you and will be able to help you. We must ensure we are ready for you...working hard like a happy, well oiled machine.

You want your union to be approachable, helpful and friendly. You asked for nice people who are co-operative and knowledgeable.

Our stakeholders generally hold quite high opinions of the Union staff and we feel this is a key strength. However, to motivate and inspire good staff the team identified a need for a system of recognition and reward for hard work and good outcomes and to ensure that performance is at a high level across the whole organisation. The capacity of the current staff team is stretched to the limit, staff go above and beyond to get the job done; there is a need for more staffing to enable us to achieve our goals and to further develop our offer to students.

What you told us...



31

Quotes from University of Bedfordshire staff

I work with some of the sabbaticals and some of the permanent staff. I find them committed and

professional. But they need more resources to manage an increasingly complex set of student needs.

The Plan...An effective individual performance management system will be rolled out across the whole organisation.

We will review workload and capacity issues and identify areas where increased staffing is required to improve what we do. We will review the existing staffing structure and all employee job descriptions. As part of this process we will undertake a benchmark review of salaries against other comparable unions / organisations.

The values of the organisation will be reflected in the behaviour and attitudes of all Beds SU team members. This will be supported through induction and training sessions.

Investment in staff and officer development will be monitored and, where necessary, increased to ensure that all our employees have the skills needed to do the best for you. In particular, we will take advantage of the wide range of conferences and training available via the NUS, including the Union Management Development Programme. Resources will be targeted to provide recognition and reward for high achievers in the team.

We will develop a HR Strategy that embodies the principle of being a student-focused organisation. We will review all HR Policies and Procedures so that we are leading the way in staff satisfaction and that we are viewed as a dynamic, fun and desirable place to work.

My experience is very positive, they apply a can doattitude which, in the HE sector, is very refreshing!

You Said...

Good professional team, approachable adaptable friendly.


Employees will have clear annual objectives thatare clearly linked to strategic and departmental objectives. These will be assessed through acomprehensive performance and appraisal process.

By 2017, all staff roles will be linked to acomprehensive staff competency framework that will be reflected in job descriptions

Staffing within the Union will be increased toenable effective delivery against strategic objectives.

Sabbaticals and staff will collaboratively define ‘what good looks like’ and the capabilities/behaviours needed to make the Union a success for all will be embedded into practice.

All people who work for the union will have great opportunities for development and training to enhance their skills.90% of staff will love working at the Union and will be recognised and rewarded for the impact of their work.

80% of staff working in our outlets will be students providing them with a valuable source of income whilst at University, providing more opportunities for student employment in the Union.

By 2017, 75% of students will know what the Union is working towards. By 2017, Beds SU will have more staff in all categories to contribute to enhancing the student experience to enable effective delivery againststrategic objectives.

32

56%of students know how to get

involved with the SU.

A massive 135 out of 146 stakeholders understand the role of the Students’ Union

and couldarticulate it!

54%of students know who weare and what we do and

57%feel Beds SU keep

them informed aboutwhat it is doing

THE KILLER QUEST ION

30% of students

say we have madea positive contribution

to their time at university,50%

feel to some extent with 20%

saying we have not impacted on their student

experience

The Facts...

KNOW ING ME ... KNOW ING YOU!Knowing what is happening and who to go to is important, from the latest party in our bars to the welfare campaigns. We must make sure you have the information you need at your finger tips...

You said that you want your Union to have a stronger visible presence on all campuses. You need more information about what the Union offers and how it can be accessed. You wanted the Union to be easy to contact and more interactive with students, especially elected representatives.

Students commented that they did not always know that an activity was run by Beds SU and that this should be made much clearer in promotions and branding. We asked you about our name and logo and our image and many students responded that we were a bit dated and not easily recognisable – so we changed it and we hope you like the new Beds SU!

What you told us...



33

Check out our Communcation Plan 2012-2017Available from your Beds SU

Also...

The Plan...We will ensure elected officers are easily recognisable through branded clothing and promotional information. It is also important to make sure you know who our staff are and how they can help you.

The spaces we have will be used creatively to communicate what the Union does, and who we all are. We will constantly review everything we produce to ensure that it is focussed around your needs.

Our website will be refreshed, re-skinned and revamped and there will be a commitment toensuring it is an effective mode of communication. In addition we will regularly review ourresources and staffing to ensure that we are maximising our impact and that you feel you know what your Union is and does.

We will make a proposal to the University for shared access to all student data to enable us to effectively communicate with our members using our segmentation data to target future communications to students based on relevance and interest.

We will ensure that all event promotional materials are produced in time for you to put it into your diaries, and to tell your friends about it too.

We will make sure that students are aware of the positive changes implemented by the University follow-ing Students’ Union involvement and campaigning. We will do this in a variety of ways to make sure the message gets out there, we want you to know that we are making a difference for you! On that note, as a Union, we will need to demonstrate our effectiveness to students and to the institution. This is particularly important in the context of educational cuts and increases in student fees as students will be asking what are they getting for their money and the Union must ensure good value and high quality in everything we do.


Students will receive useful and relevantinformation about Beds SU services and activities via their preferred channel of communication.

80% of Students will state the Union has made a positive contribution to their University experience with 50% stating a clear “Yes” and 30% feeling “To some extent”.75% of students will know who Beds SU are and what we do for students.Beds SU staff and elected officers will be visible and known to students across all campuses .

Beds SU website will be the hub of all Unioninformation ensuring students can find what they need when they need it.Beds SU will have consulted with 8000 students at the end of 2017, gathering opinions that can be used to assess whether the Union has reached its targets and to ensure we constantly keep students at the centre of our focus.

Be there when neededYou Said...

Communicate the Union structure to students, explain the roles and routes for raising their voice

34

2447students votedin the 2011/12

Beds SU elections.

2115students completed

our Annual Students’ Union

Survey and all of theseopinions have

directly informed this strategy.

The Facts...The Students’ Union Evaluation Initiative (SUEI) is an assessment model that assist inimproving the services and activities to members of the Union by indicating areas for continuous improvement along its 6 core values.

LEADING THE WAY…Beds SU is run by you for you. Students are involved in its leadership at every level, from Course Reps to Student Officers, Student Trustees to Sabbatical Officers.Being a student led organisation is important.

Students are involved as Trustees in the Union and you think that is really important – we need to keep the focus on being a student-led organisation but we also need to have the expert support and knowledge of staff and external professionals.

What you told us...



35

The Union aims to achieve

SUEI Silver in 2015.

Quality...

The Plan...We will introduce a comprehensive monitoring and evaluation system with key performance indicators for all of our departments and staff.

We will review our existing scrutiny mechanisms, and where necessary, establish improvements to meetings to increase efficiency.

We provide comprehensive induction, training and support for all trustees during their term of office.

We will work for today but ensure that we are always working towards our long term aims.

Producing an annual Impact Report with relevant comparative data gives us opportunity to shout about what we do!

We will keep students involved in the development of University strategies to ensure the student voice is represented. It is also essential that the Union has a comprehensive understanding of the vision, direction and strategy of the University and how our own aims fit.

The Union Board of Trustees will have the right balance of skills and experience, and willundertake an annual skills audit to appropriately target recruitment for new trustees.


We will be registered as a Charity by 2013

By 2017 the actions from a comprehensive Governance Review will be implemented with relevant improvements initiated to ensure we are at the top of our game.By 2017, the number of students taking part in ourelections will have exceeded 3500.SUEI GOLD TARGETThere will be a series of student led committees that carry information into the Union committees ensuring we are constantly informed by students.

You Said... I am a governor of the University and find the insights the Union brings

very valuable in deciding the forward direction of the University.

Yes, as a Student Trustee we discuss the aims of the UBSU for the long-term

which will ultimately benefit students in having an informed, developed pathway

and ever positive experience. Student Trustee Raise the SU Profile!

UoB Governor

Student

36

TheUnion achieved a Green ImpactBronze award in

2011.In 2011

the Union achieved the first end of yearfinancial surplus

following aconsiderable period

of ongoingdeficit.

48%of students feel Beds SU

campaigns effectively on the issues that are important to

them, included are ourenvironment and ethical related campaigns and

awareness raisingactivities.

The Facts...

Beds SU lead the way to make not only the Union but the rest of the University a Fair Trade University in March 2012.

SUSTAINABLE AND ETHICALBeing green or ethicial is not just about saving the world, it is also improving the area we live in and our own lives. You feel it is important that Beds SU leads the way on these issues within the Univeristy and the local area.

You want your Union to be stable and to have more resources. You feel that more could be achieved if there was a greater investment from the University and if there were more staff in the team.

Students are interested in environmental and ethical issues and believe that campaigning in these areas is important.

What you told us...



37

Quality...

The Union will achieve Green Impact Gold

Status by 2017.

The Plan...Beds SU will strive to ensure that the University of Bedfordshire considers us to be the first port of call for any opportunity to provide a service. Our aims towards student employment, collaborative partnership and service standards make us a strong and versatile partner.

We will increase revenue from marketing and sponsorship.

The Union will actively engage in collaborative projects to deliver more opportunities for students.

The Union will formulate an enhanced Reserves Policy and build our reserves towards the level recommended by the Charity Commission. The development of this long term strategy allows us to plan financially to include and explore diverse income streams identifying new sources to strengthen the financial viability of the Union over the next five years.

We will have robust systems in place to review financial position of the organisation, establishing efficiency savings without compromising quality of service. To support this, we will provide all budget holders with training and direction regarding financial management.

Green Students! To support student-led environmental campaigns on all campuses, we will develop a Go Green Society, linking into community environmental initiatives. To spread the word we will develop a section on the website dedicated to environmental and ethical issues.

We believe in Fairtrade and ethical purchasing! We have lots of more detailed objectives in our Ethical & Environmental Strategy and we will bring them to life through exciting partnership projects with the Uni and the important steps involved in achieving the Silver and Gold Green Impact Awards.


Beds SU will house and support an active Go Green society that takes a joined up approach to campaigning. The Go Green Society will engage in annual activities within the local communities around our campus locations, increasing social awareness and responsibility amongst the student population.

We will meet the targets of our financial strategy and Reserves Policy to adhere to requirements of the Charity Commission.The Union will have engaged in at least one collaborative project with another Union that has resulted in project related income and tangible results for Bedfordshire students.By 2017, Beds SU will have secured acomprehensive sponsorship deal, supportingsport and other student activities.

You Said... Raising awareness about ethical issues and

providing information about fair-trade is really important, the Union and Chaplaincy Fairtrade Wine tasting event in Bedford was interesting

and the displays were great!University Employee

The Fairtrade Campaign was very much initiated and in a way led by the Students’ Union, working in partner-ship with the Luton Fairtrade Steering Group, Grass-roots and the Luton Council of Faiths. The success is

seen after a long and persistent work undertaken in and outside the University that we have declared Luton a

Fairtrade Town and Bedfordshire has achieved Fairtrade University Status.

Community Organisation

38

Contact Beds SU:Luton:Beds SUCampus CentreLutonLU1 3JU

Bedford:Beds SUPolhil AvenueBedfordMK41 9EA

Written using the words and opinions given by over 2000 University of Bedfordshire students to shape the future of their Students’ Union, and the future of the student experience.

Design and layout by Matthew McCaffery

Thank you to all who have helped inform and write Beds SU’s first ever long term Strategic Plan.

Documents

Beds SU Strategic Plan