Behavior Safety Success In

Construction and

Industry

Marc McClureRegional Safety Manager

Where Do You Begin?

2The Ground Work

What Our We Doing?

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It is not enough that Management commits itself,they must know what it is they are committed to. Action is required.”

W. Edwards Deming

What is Behavior Observation?

Behavior observation is not a cure all Too many fail because management and employees

don’t have a clear understanding , or expectation of what a behavior program can and will do

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Building Your Foundation

Behavior Safety SuccessThe Groundwork

Building Your Foundation

Understand your situation and what you want to achieve

Set clear expectations with achievable goals Need to recognize the behavior process is a

management concept – Own it! Observations are part of the process – NOT the

entire process!

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Building Your Foundation

Involve all shareholders Teach your expectations. If you want quality observations, feedback and data make sure you

educate your workers to give you what you want.

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The Challenge BeginsThe Challenge Begins

What to Observe and When

What to Observe?

Critical Behaviors – How do we choose?Focus - The behaviors observed must be observable and should focus on what is getting you hurtWhat numbers are right? The 90/10 rule or 80/20 - What’s right for you?

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Truths to Remember

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People make mistakes

People take risks

Who? What? When? How Much?

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Who? What? When? How Much?

Goals

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Critical Behaviors at Habit Strength

Data

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Track and measureShare and communicate

The numbers don’t match?

The Mechanics

Control the risk Reduce the exposure Build accountability

Reinforce the positive Raise awareness through education and

reinforcement of the positive Recognize and share the desired results

Change your safety culture

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Management Tool – Reduce/Control Risk

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Let your risk dictate your tempo

Focus on your risk

A Little Secret

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The Hawthorne Effect

Direction Setting

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Are we going the right way?

What’s Next?

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“Your focus determines your reality”Qui Gonn Jenn of

Star Wars – The Phantom Menace

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