Behind this page you will find the - i.b5z.neti.b5z.net/i/u/6149777/f/New_Coach_Binder... · Behind this page – you will find a Monthly Stat Sheet . You will use this with your

Behind this page – you will find the

NEW COACH FORM Fill the top section out and help your new Coach complete the steps below according to their goals.

COACH STEPS TO SUCCESS (2 PGS) These are designed to be double-sided. It is a diagram and list to review the Steps for a New Coach. Each Club also has these available to use.

NEW COACH GOALS WORKSHEET Have your new Coach fill out the worksheet – so you know what their goals are and how to reach them.

PRODUCT STORY WORKSHEET Have your new Coach fill this out to develop their own product story – help them master their story.

SCRIPTS Have your new Coach use these to start their practice evaluations, invite to their grand opening party, and to the ICM.

If you need an additional copies – go to

BodyFitWellnessClubswww .za.co - New Coach Binder

New Health Coach Form

Name: ________________________________________________ Source of Coach: ___ __________________ Phone: ________________________ Cell: ______________________ Work: __________________________

Address: ________________________________________ City: _______________ State: ____ Zip: __________

E-mail Address: ______________________________________________ Birthdate: ______ / ______ / _______ What are their NEEDS and WHY do they want to be a Coach:

____________________________________________________________________________________________ ____________________________________________________________________________________________

Health Coach Steps: (check off as completed) • Get to Know THEIR Needs:

What do they NEED (income/month)

What do they WANT?

How much TIME can they invest each week into their business?

What are their areas of Interest (Weight Loss, Fitness, Health, etc)

• COI List – do this IMMEDIATELY!

20 ppl for products – Book Evals over next 2 days. - Use “Health Evaluation/Grand Opening/ICM

Invitation Outline” – The Intention is to help them get 4-5 NEW Customers, Advance to Snr

Consultant and earn R1000 +

• Join Healthy Active Lifestyle Event of Choice (Weight Loss Challenge, FitCLub, Zumba) – Bring 2 - 3

people with you

• Make a list of 10 people you know that you think would be a Good Health Coach and/or could us an Extra R30 00

R10

-

,000/month – Invite them to upcoming “Intro to Coaching Mtg” - Use “Health Evaluation/Grand Opening/ICM

Invitation Outline”

• Attend next ICM and Bring 2-3 people to with you from calls above

• Get STS Ticket Purchased – have 1-3 people with you.

• Get next TEAM TRAINING in schedule

- Once Above is Done – Give New Coach 250 Invites FREE –

Goal: They want to get these out in 1 week. You need to show them how to Invite – so go do first 10 with them.

Have them pick their pace to build their business with their TIME AVAILABLE & GOALS:

Fast Plan to Build Your Business: 5 New Customers/mo, 1+ New Guest at Each ICM, 2+ NFL at EACH STS.

Faster Plan to Build Your Business: 10 New Customers/mo, 2+ New Guest at Each ICM, 3+ NFL at EACH STS.

*HELP THEM DEVELOP AN ACTION PLAN TO DELIVER THEIR DESIRED RESULTS*

List of 20 Book over the Next 2 Days

Intention: Get 4-5 New Customers - pro�tting $175.00+ and advancing to the

next level in the Marketing Plan

Bring 2-3 people from your COI List to H.A.L.E of Choice(ideally you should do this each week)

Advertising Ideas to Help Generate Results:

Fast Plan:5 New Customers/mo

1+ New Guest at each Intro meeting

2+ NFL at each STS each month

Get next Team Trainingin Schedule

Once above is done – New Coach gets 250 Invites FREE – get these all out in 1 WEEK.*Do First 10 With Them*

List of 10 to Invite to Next Intro to Coaching Meeting

Purchase STS ticketGoal: Bring 1-3 people with you.

Know their Needs(needs, wants, time available, area of interest)

ScheduleGrand Opening/Shake Party

Faster Plan:10 New Customers/mo

2+ New Guest at each Intro meeting

3+ NFL at each STS each month

Shake PartiesInvites to club Facebook posts

Promote H.A.L.E.Wear Button

Invites to BusinessInservices

Flyers/Pulltabs

& Schedule Their Personal Health Eval.

TeamSupportSystem

Royalty

Retail

DMO

INTRO

Quickstart Training

STS(& Events)

RoyaltyRoyalty

Royalty

Retail

Shawn

Underline

R1000

Intention: Get 4-5 New Customers - pro�tting $175.00+ and advancing to the next level in the Marketing Plan

1. Know their Needs: What do they NEED (income/month) What do they WANT? How much TIME can they invest each week into their business? What are their areas of Interest (Weight Loss, Fitness, Health, etc)

2. COI List – Do this IMMEDIATELY following the Intro to Coaching Meeting 20 ppl for Practice Evals – Book Evals over next 2-3 days. Use scripts to invite to Health Eval

3. Bring 2 People in H.A.L.E of Interest (WLC, FitClub, Zumba) 4. Make list of 10 to Invite to NEXT Intro to Coaching Mtg (Intention: Bring 2 ppl)

5. Get STS Ticket Purchased – Bring 1+ ppl with you.

6. Get next Team Training in schedule

7. Schedule Shake Party/ Grand Opening

8. Once above is Done – New Coach gets 250 Invites FREE – get these all out in 1 WEEK.

9. Pick Your Pace:Fast: 5 New Customers/mo 1+ New Guest at each Intro to Coaching Meeting 2+ New Front Line at STS Each Month

Faster: 10 New Customers/mo 2+ New Guest at each Intro to Coaching Meeting 3+ New Front Line at STS Each Month

Ideas to Generate Results: Invites to club, Promote H.A.L.E., In-Services, Shake Parties, Facebook Posts, Flyers, Pull tabs, Wear Button, Invite to Business

New Coach Goals Worksheet

1). Circle how much you’d like to earn as a Health Coach: Less than R50 00/month

R5000 - R250 00/month

R250

00 - 500 00/month

R60

,000 - R 0,10 000/mo hnt

R1 00 ,000+/month

2.) If you could earn enough money as a Health Coach to leave your full time job, is that something you’d want?

3.) What is the BIGGEST motivator in being a coach for you? A) Extra Income B) Time Freedom C) Vacations D) Having Fun E) Fulfillment

4.) How many hours per week are you going to commit to coaching: 5 – 10 hrs/week 10 – 15 hrs/week 15 – 20 hrs/week 20 + hrs/week

5.) Would you like to own a Nutrition Club of your own?

6.) Desired Product Results? 7.) Why do you want to be a Coach with Herbalife (biggest desire)?

Product Story Worksheet

Hi, my name is _______ and before Herbalife, I… List Previous Conditions (low energy, weight, health, etc). Explain the effect of those conditions (medications/side effects, description on problem).

________________________________________________________________________________________

I got started on the products because I… Tell us why:

__________________________________________________________________________

I felt a difference… What did you notice first and when did you notice it?

_______________________________________________________________ Now My… List Improvements in same order as before: __________________________________________________________________________

_______________________________________________________________ And the best part is, I’ve… Biggest change last and the effect (what that change has done for you).

_______________________________________________________________

Then based upon the circumstances, you would offer to get them more information or a sample, etc (Your mentor will help you).

New Coach Personal Invite Script Use this script to invite people you know to the club for a Health Evaluation, so you can practice & get comfortable & confident with doing Health Evals.

Hi ______, it’s _______.

I just started doing some health coaching with BodyFit and part of my job description involves conducting Health Evaluations &

Metabolism Tests.

The metabolism test is pretty incredible, it tells you your body’s specific needs and requirements to reach your specific health or fitness

goals. It will also give your bodies specific calorie and protein requirements.

My Coach said I need to practice these Health Evaluations on a few people I know before I start working with the public. If you’re

willing to come in and let me practice you can have the test FREE of charge and you will also get to try our incredible smoothies for free

and you’d be doing me a big favor.

YES: Great! Thank you so much! The complete Health Eval will take about an hour, when can you come in? Schedule Health Eval.

(their name), like I said the Health Eval is completely free. But, we work by referral, so if you find the information we provide valuable

would you be willing to give me the names of 5 people that you think would also benefit from this?

_____________________________________________________________________________________________________________

New Coach Grand Opening Invite Script Use this script to invite people you know to the Healthy Happy Hour/Grand Opening Event or Shake Party.

Hi ______, it’s_______. I’m really excited because I started doing some Health Coaching with BodyFit .We do everything from serving healthy shakes and teas, to health evaluations and metabolic tests, to sponsoring Biggest Loser Weight

Loss Challenges!

We’re holding a Healthy Happy Hour/Grand Opening Event/Shake Party this (date) at (time)

This is just a fun event where you can sample different things and see what I am doing.

And it would mean a lot to me if you would come stop by!

_____________________________________________________________________________________________________________

New Coach “Intro to Coaching” Invite Script Use this script to invite people you know who you think they’d be a great coach or someone you know who has a passion for helping others, an interest

in nutrition and fitness or is looking to make extra money. Hi _______, it’s ________.

I just started doing some part-time Health coaching with BodyFit , and I was talking to the owner who let me know they’re looking for a

few more part-time coaches!

It’s generally 5-7 hrs/week and coaches are making an extra R 50 00 R- 150 00 /month!

They’re doing a business briefing this (date) @ (time)

It’s a chance for you to come in see the place, learn more about what we do and who they’re looking for. It’ll runs for about an hour,

but it will get you clear on everything. I checked it out and it was definitely for me, I think it’d be worth your time to at least come

check it out. It’s not important to me if you join, it’s just important to me that you come take a look. Are you interested in extra

income?

IF YES: Great, come (day) and (time). Give club location. See you there!

(Answer to all questions: “I don’t know, I just started. But if you come this (date) they can answer that question for you.”)

Behind this page – you will find a Monthly Stat Sheet

You will use this with your new Coaches

that are looking for business results (looking to make a monthly profit –

no matter the amount).

If you have a Coach that is just looking to have fun with Herbalife, help a few friends, but doesn’t really

care if they make money – this sheet is not necessary for them.

For additional copies – go to

www.BodyFitWellnessClubs.co.za

- Coach Resources Tab “Monthly Retail & Sponsoring Stat Sheet

Month/Year: This Month's Growth: Plan Actual Plan Actual

Name: Health Evals (H.E.): New IBP's

Sponsor Name: New Customers: New Sups:

Next Level in Mkt Plan Total Volume: New ppl @ STS:

DAILY MARKETING ACTIVITYInviting Date 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

Methods Day wk 1 :+wk 2 :+wk 3 :+wk 4 :+wk 5

Plan

Actual

Plan

Actual

Plan

Actual

Plan

Actual

Plan

Actual

Plan

Actual

HEALTH EVALUATIONS COMPLETED (Source of Eval)Referrals

Monthly

Goal RESULTSFree Memberships

Health Evals

New Customers

Guests at HOM

1-on-1's Done

New IBP's

Snr Consultants

Success BuildersNew Supervisors

Check Box when submitted to Mentor

wk 1 wk 2 wk 3 wk 4 wk 5

Org VP Needed for Next Level: __________________

Org Vp for Month: Week 1: ________________ Week 2: _________________ Week 3: _________________ Week 4: _________________

Month-to-date totals

Remove this page.

In it’s place, insert a

3 ring binder DIVIDER TAB

and label it

“Business Docs”

INSERT HERE LIST PRICE CURRENT

Discount %

Title Personally Purchased Volume

(PPV) Requirement

How to Achieve Level

25%

Distributor

0-499 volume points (vp) in any given month, purchased from

Herbalife or your sponsor

Simply register with the

company. Annual Fee: $15

35%

Senior Consultant

500-1,999 VP purchased directly

through Herbalife.

One-time purchase of 500vp from Herbalife

OR Accumulate 500vp in one

month

42%

Senior Consultant

2,000-3,999 VP

Once you have accumulate 2,000vp, you are eligible to place this

order and all orders at for the remainder of the

month at 42% off

42%

Success Builder

A one-time order of 1,000vp or month

This is a one-time special discount priviledge. The discount applies to this

order and for the remainder of the month. The next month, you will drop to 35%, unless you

reach a higher level.

42%

Qualified Producer

2,500 PPV in 1-3 months

Once you accumulate

2,500ppv, you will stay at the 42% discount level,

until you reach Supervisor.

50%

Supervisor

3 ways to Qualify: 1). Accumulate 4,000vp in 1 month

2.) Accumulate 2,500vp in 2 consecutive months

3.) Accumulate 5,000vp in 3-12 months.

Once you reach the

Supervisor Level, you will receive your orders at 50%

off!

The Herbalife Marketing Plan

Websites & Resources

Distributor Site: www.MyHerbalife.com

Business Cards: www.VistaPrint.com (You can use the below login info to use previous templates or you can create your own). E-mail: [email protected] / Password: wellness

STS Info & Tickets: ww CapeTownSTS.co.zaw. .

Herbalife Apparel: www.HerbalifeApparel.com

Great Customer Website: ww MyWeightLossChallenge.co.zaw. Here your customers will find smoothie recipes, dinner recipes, and helpful weight loss and nutrition information.

Coaches Resource Site: ww BodyFitWellnessClubs.co.zaw. . Here’s a brief overview of the some of the materials you will find on the Coaches Resource Site

Health Evaluation Tab - All Health Eval Forms

Weight & Measurement Chart Before & After Book Meal Plans

Shake Party – Everything you need to host a shake party for you, a customer or someone in your team.

Weight Loss Challenge – Weight Loss Challenge Manual – everything you need to know to set up a successful WLC

Class Outlines Advertising Items

Customer Care – New Customer Worksheet – you will want to print one for each customer and file in this binder Weight & Measure Chart

Customer Care Guide Program Direction Sheets Club Style Smoothie Recipes

Coaches Resources – Product Price List

Marketing Plan Overview Product Overview Monthly Stat Sheet – you will want to print a new one out monthly R150 00 /month or More? – New Coach Forms New Coach Steps

Grand Opening/Health Evals/HOM Invite Outlines Vacation & Events – up to date calendar of events/promotions

New Distibutor Binder – All sheets you will need to assemble a “NEW COACH BINDER” for the Coaches you personally sponsor.

Remove this page.



and label it

“Health Eval Forms”

Behind this page – you will find all forms to complete a Health Evaluation.

To print off more of these sheets – go to

BodyFitWellnessClubs www. .za.co

Click on “Health Evaluation” - Health Evaluation Form - Typical Daily Diet Sheet

- 3 Programs Sheet

*It is recommend that you print several copies of each and have them ready for

upcoming Health Evals.

Health Evaluation

Name: ________________________________________ Email: _________________________

Address: ________________________________ City/State/Zip: __________________________

Phone: (____)________________ Cell: (____)________________ Best time to call: ___________

Birthday: _____ /_____ /_____ Age: _________ Height: ________ Current Weight: ___________ How did you hear of us: ___________________________________________________________

• How much weight do you want to lose? ___________lbs

• Why do you want to lose this weight? ________________________________________________________

• What other programs/products have you tried in the past? __________________________________________ • Why do you feel that these other program(s) did not work? __________________________________________ • What is your biggest struggle when trying to lose weight: ___________________________________________

• Do you eat three meals a day? Yes / No If no, which meal do you skip? ___________________

• Do you have a problem with snacking? Yes / No

• If yes, at what time do you have a snack attack? Daytime / Evening

• What is your favorite snack? _____________________________________

• Where do you carry most of your unwanted weight? ______________________________

• Do you have cellulite that you want to get rid of? Yes / No

• Do you take vitamins or any type of nutritional supplement currently? Yes / No

• How many glasses/ounces of water do you drink daily? _____________

• Do you eat out? Yes / No How often? _______________________________

• Where is your energy level, on a scale of 1 to 10? (1: Dragging / 10: Bouncing) ___________

• Are you currently taking any prescription medication? Yes / No

• If yes, for what? ______________________________________________________________

PLEASE CIRCLE ALL HEALTH CONDITIONS THAT APPLY TO YOU:

Acne Alcohol consumption Allergies Alzheimer's Disease Anemia Anxiety Arthritis Asthma Back Pain Bladder Infection High Blood Pressure Bruise Easily Caffeine Consumption Caffeine Sensitivity Calcium Deficiency Cancer Celiac Disease Chronic Constipation Chronic Fatigue

Chronic Sinusitus Circulation (poor) Colitis Congestive Heart Failure Depression Diabetes: Type 1 / Type 2 Fibromyalgia Gall Bladder Disease Gall Stones Gout Heartburn Heart Disease Hernia High Cholesterol Hyperactive Hypoglycemia Insomnia Irritable Bowel Syndrome Kidney Disease

Kidney Stones Low Energy Low Sexual Stamina

Lupus Menopausal Migraine Headaches Mood Swings Multiple Sclerosis Nursing Mother Pregnant Premenstrual Syndrome Osteoporosis Skin Disorder Sleep Disorder Smoking Stress High Triglycerides Water Retention/Bloating Ulcers

DO NOT WRITE BELOW Lean Body Mass: __________ Total Body Fat: __________ Target Weight: ___________ RMR: __________ Calorie Intake for Weight Loss: __________

Protein Grams Needed: ____________

Other: (Please list):

Typical Daily Diet

Current Day Protein Calories Needed Protein Calories

Water:

Soda:

Bre

ak

fas

t S

na

ck

Lu

nc

h

Sn

ac

k

Din

ne

r S

na

ck

LOSE, GAIN OR MAINTAIN Guaranteed Success!!

FAST PROGRAM - Quickstart (avg of 5% weight loss/month) Formula 1 - Healthy Meal Nutritional Shake Mix Herbal Tea Concentrate - (Boosts Energy AND Burns 80 calories) Retail Price: R576 R27( /Meal)

FASTER PROGRAM - Advanced (avg of 7% weight loss/month)

Formula 1 - Healthy Meal Nutritional Shake Mix Herbal Tea Concentrate – (Boosts Energy AND Burns 80 calories)Aloe -(improves

absorbtion) and digestion Concentrate

Retail Price: R919 R43( /Meal)

FASTEST PROGRAM - Ultimate (avg of 10% weight loss/month) Formula 1 - Healthy Meal Nutritional Shake Mix Herbal Tea Concentrate – (Boosts Energy AND Burns 80 calories)

Personalized

fat. more burn to Muscle Builds - Powder Protein Retail Price: R1200 R57( /Meal)

Remove this page.



and label it

“New Customer Docs”

Behind this page – you will find all forms to track your New Customers

Information & Results.



Click on “Customer Care” - New Customer Weight & Measure Chart

- New Customer Worksheet


your new customers.

Their reason for wanting to lose weight: Wt Loss Goal in 12 Weeks:

Follow Up Tracker & Notes

Day 1 Phone Call: Week 3 Club Appt: Day 3 Phone Call: Discount Customer Appt: Discount Customer Debit Order Customer Coach Week 1 Club Appt: Week 2 Club Appt: Week 4 Club Appt:

Name: ___________________________________ Start Date: ___________________

WLC Class: _______________________________ Coach: ___________________________________

Start Weight

Week 1

Week 2

Week 3

Week 4

Week 5

Week 6

Week 7

Week 8

Week 9

Week 10

Week 11

Week 12

DATE

Weight

Weight Loss/Gain

Total Weight Loss

% Lost

Neck

Upper Chest

Chest

Waist

Hips

R. Thigh

L. Thigh

R. Arm

L. Arm

Total Inches

Total Inch Loss

Save R , Make R or Both?

Customer Worksheet

Name: _______________________________________ Source of Customer: __________________ Phone: ____________________ Cell: ____________________ Work: _______________________ Address: ___________________________________ City: _______________ Prov ____ P/Code : ______ E-mail Address: __________________________________________ Birthdate: ____ / ____ / ______ Why they joined WLC: _____________________________________________________________ Start Weight: __________ Goal Weight: ___________ KG to Lose: __________ Areas they struggle with: ________________________________________ Discount: ___________

Payment Info: CC Type: _____ CC # __________________________________________________ Exp:____ /____ Name on Card: _______________________________________________ Billing Zip Code: ________

Thank You Card: ____ / ____ / ____ Congratulations Card: ____ / ____ / ____

Health Concerns: Follow Up Dates/Products Ordered/Results: Example: Jan 21st: Ordered F1, Aloe Tea, PPP , PB – Lost 7kg since last follow up call!

Remove this page.



and label it

“Program Direction Sheets”

Behind this page – you will find all PROGRAM DIRECTION SHEETS for

your New Customer.

*Give them the ONE that fits their Goal.

(Weight Loss, Weight Gain or Nutrition/Maintenance)


www.chicagolandwellnesscoachestraining.com

Click on “Customer Care” - Weight Loss Program Direction Sheet - Weight Gain Program Direction Sheet

- Nutrition Program Direction Sheet


your new customers.

1

WEIGHT LOSS PROGRAM DIRECTION SHEET

Before Shake:

½ tsp Herbal Concentrate Tea with 250ml of (hot or cold) water (works on digestive metabolism) (1) Empowering Shake = Mix 1 HEAP TBSP of Formula #1 with 250-350ml Water & Milk Soy .

Plus a fruit. Optionally

(1) Aloe (for absorption) (1) Formula #2 (Multi-vitamin/Herb/Mineral) (1) Thermo Complete (appetite control) 1)( complex Herbal (eliminates excess fluid, appearance of cellulite, promotes inch loss)

Protein/Fruit Combo Snack (choose 1): Herbalife Snack (Protein Bar, Peach Mango or Wild Berry Drink, Soup, Soy Nuts) String Cheese and Apple ½ cup Cottage Cheese and Pineapple

½ cup Yogurt and Berries Target: 100-150 Calories & 10-15 grams of Protein Before Shake: ½ tsp Herbal Concentrate Tea with 250ml (hot or cold) water (works on digestive metabolism)

(1) Empowering Shake = Mix 1 HEAP BSP T Formula #1 with 250ml-350ml & Milk Soy . water. Plus a fruit. (Optionally, mix 2 SCOOPS PPP)

(1) Aloe (for absorption) (1) Formula #2 (Multi-vitamin/Herb/Mineral) (1) hermoT Complete (appetite control) (1) Herbal complex (eliminates excess fluid, appearance of cellulite, promotes inch loss)

(1) hermoT complete

Protein/Fruit Combo Snack (choose 1): Herbalife Snack (Protein Bar, Peach Mango or Wild Berry Drink, Soup, Soy Nuts) String Cheese and Apple ½ cup Cottage Cheese and Pineapple ½ cup Yogurt and Berries Target: 100-150 Calories & 10-15 grams of Protein

Before Dinner: (2) Lipo Bond with glass of water (absorbs 50% of saturated fat, plus good source of fiber) DINNER: Normal Meal – (Example: Salad, Meat, Veggie, Dairy (cheese/milk), Potato or Pasta or Rice) (1) Formula #2 (Multi-vitamin/Herb/Mineral)

(1) Herbal Complex (eliminates excess fluid, appearance of cellulite, promotes inch loss)

*Water* Make sure to drink plenty of water! Drink 250ml glass of water – 8 times per day!

BREAKFAST (within 30 mins after waking up)

LUNCH:

MID AFTERNOON SNACK: (if needed)

DINNER:

MID MORNING SNACK: (if needed)

1

WEIGHT GAIN PROGRAM DIRECTION SHEET

Eat Healthy, High Protein Breakfast

Herbal Concentrate Tea Mix ½ tsp wiith 250ml of hot or cold water

After Your Meal: (1) Empowering Shake = Mix 1-2 LEVEL TBSP of PPP , 2 SCOOPS Formula #1 wit 250-350mlh

o Soyf & Milk water. Plus a fruit.

(1) Aloe (for absorption) (1) Formula #2 (Multi-vitamin/Herb/Mineral)

Protein/Fruit Combo Snack (choose 1): Herbalife Snack (Protein Bar, Soup, Soy Nuts) String Cheese and Apple ½ cup Cottage Cheese and Pineapple

½ cup Yogurt and Berries Target: 100-150 Calories & 10-15 grams of Protein

Eat Healthy, High Protein Lunch Herbal Concentrate Tea Mix ½ tsp wiith 250ml of hot or cold water

After Your Meal:

of Soy

(1)

(1) (Multi-vitamin/Herb/Mineral) #2 Formula absorption) (for Aloe

fruit. a Plus water. & Milk 250-350ml with #1 Formula

SCOOPS 2 PPP, of TBSP LEVEL 1-2 Mix = Shake Empowering (1)

Protein/Fruit Combo Snack (choose 1): Herbalife Snack (Protein Bar, Soup, Soy Nuts) String Cheese and Apple ½ cup Cottage Cheese and Pineapple ½ cup Yogurt and Berries Target: 100-150 Calories & 10-15 grams of Protein

Eat Healthy, High Protein Dinner (1) Aloe (for absorption) (1) Formula #2 (Multi-vitamin/Herb/Mineral)

After Your Meal:

of

(1)

(1) (Multi-vitamin/Herb/Mineral) #2 Formula absorption) (for Aloe

fruit. a Plus water. & Milk Soy 250-350ml with #1 Formula SCOOPS 2 PPP,

of TBSP LEVEL 1-2 Mix = Shake Empowering (1) Meal: Your After

*Water* Make sure to drink plenty of water! Drink 250ml glass of water – 8 times per day!


LUNCH:


DINNER:


1

NUTRITION PROGRAM DIRECTION SHEET

Before Shake:

½ tsp Herbal Concentrate Tea with 250ml of (hot or cold) water (works on digestive metabolism) (1) Empowering Shake = Mix 2 HEAP BSP T of Formula #1 with 250-350ml Milk Soy and Water .

. Plus a fruit.

(1) Aloe (for absorption) (1) Formula #2 (Multi-vitamin/Herb/Mineral) (1) Herbalifeline

Protein/Fruit Combo Snack (choose 1): Herbalife Snack (Protein Bar , Soup, Soy Nuts) String Cheese and Apple

½ cup Cottage Cheese and Pineapple ½ cup Yogurt and Berries Target: 100-150 Calories & 10-15 grams of Protein

Healthy Meal

(1) Aloe (for absorption) (1) Formula #2 (Multi-vitamin/Herb/Mineral) (1) Herbalifeline

Protein/Fruit Combo Snack (choose 1): Herbalife Snack (Protein Bar, Soup, Soy Nuts) String Cheese and Apple ½ cup Cottage Cheese and Pineapple ½ cup Yogurt and Berries Target: 100-150 Calories & 10-15 grams of Protein

Healthy Meal (1) Formula #2 (Multi-vitamin/Herb/Mineral) (1) Herbalifeline

*Water* Make sure to drink plenty of water! Drink 8 gla esss of water – 8 times per day!


LUNCH:


DINNER:


Remove this page.



and label it

“Customer Care Packet”

Behind this page – you will find all CUSTOMER CARE PACKET for your

New Customer.

*Give them the ENTIRE packet.

*Staple their ONE program direction sheet to the front of this packet.



Click on “Customer Care” - New Customer Care Packet


your new customers.

2

FINALLY...THE TRUTH You’re NOT overweight because you ate too much!

You’re overweight because you DIDN’T EAT ENOUGH!

THAT’S RIGHT! YOU DIDN’T EAT ENOUGH...of SOMETHING ESSENTIAL! Your body is missing

something that it needs to stay strong and healthy - an essential nutrient(s).

So...in order to survive and live within the limited nutrient levels you have given it, your body does three

things:

FIRST: Your metabolism slows down in order to make you less active. This conserves energy and the

remaining precious nutrients. This is why you feel tired!

SECOND: As a result of the slowed metabolism, you begin to store more fat because your body thinks

it’s starving! (It is!)

THIRD: When your body is deficient in nutrients (i.e. even one tiny micro-nutrient that is needs to keep

your hair healthy), it will “turn on” your hunger and cravings, hoping that you will eat the missing

nutrient(s). Of course, you usually nibble on a cookie, “fast food” or more of the same nutrient-poor

food that caused the deficiency in the first place! So you perpetuate the problem while losing health

and stamina and continuing to gain weight.

Dieting, Fasting, Willpower, Food Exchange Programs, Injections, Set-Point Theories, Weight Loss

Clinics, Appetite Suppressant & Stimulating Drugs, Hypnosis, etc...only treat the symptoms...the body

gets worse due to the depletion of more nutrients resulting form the cutback of food!

IN ADDITION: There is a substantial loss of lean muscle tissue along with the fat loss. When you

regain the weight (“yo-yo syndrome”) you regain only fat! (Unless you exercise like crazy!) So you wind

up with a “pudgy and/or flabby body that is in worse condition than when you started! Plus, your health

begins to fail because you have even less nutrients to rebuild cells...the initial cause of your weight gain!

WHAT IS THE ANSWER?

You need to eliminate the cause of obesity at the cellular level. This will allow you to quickly shed the

fat in a healthy manner and keep it off for good!

Our program is aimed directly at the cause of the problem...it works at the cellular level and will quickly

revitalize your body and reverse the conditions that caused the weight gain. The result is a rapid weight

loss, a rapid and dramatic increase in health and an incredible increase in energy and stamina and a “glow

or radiance” that your friends will notice within just a few days!

YOUR LIFE WILL CHANGE FOR THE BETTER!

3

WHAT SYMPTOMS TO EXPECT WHEN YOU IMPROVE YOUR DIET

By Dr. Stanley S. Bass, N.D., D.C., Ph.C. If I were asked which is the area of greatest misunderstanding and confusion in the field of nutrition, I would definitely be forced to reply, it is the failure to properly understand and interpret the symptoms and changes which follow the beginning of a better program. A better nutritional program is the introduction of foods of higher quality in place of lower quality ones. The quality of a nutritional program is also improved by omitting toxic substances such as coffee, tea, chocolate, tobacco, salt, pepper, etc. Remarkable things begin to happen to the body as well as the mind. When the quality of the food coming into the body is of higher quality than the tissues, which the body is made of, the body begins to discard the lower grade materials and tissues to make room for the superior, which it uses to make the newer and healthier tissues. What are the symptoms or signs, which become evident when we first begin to omit the lower grade foods and instead introduce superior foods? When the use of a toxic is suddenly stopped, headaches are common and a letdown occurs. This is due to the discard by the body of toxins, which are transported by the bloodstream during its many bodily rounds. Before the noxious agents reach their final destination for elimination, these irritant register in our consciousness as pain or headache. Usually, within three days the symptoms disappear and we feel stronger due to the recuperation, which follows. As one continues on the improved diet and gradually raises the quality, interesting symptoms begin to appear. The body begins a process called “retracing.” The cellular intelligence has a chance to get rid of old garbage and build a beautifully new house. The accent is on elimination and the body begins to move garbage deposited in the tissues. People may experience skin rashes or eruptions due to elimination of poisons and harmful drugs through the skin. If they go to a doctor not familiar with this aspect of nutrition, he might diagnose it as an allergy and suggest the diet be discontinued. They don’t understand that the body is “retracing.” The skin is getting more alive and active. These toxins being discarded are saving you from more serious disease, which will result if you keep them in your body too much longer. Possibility: hepatitis, kidney disorders, blood disease, heart disease, arthritis, nerve degeneration, or ever cancer. With some, colds may occur, or even fever. THIS IS NATURE’S WAY OF HOUSE CLEANING. Understand that those actions are constructive, even though unpleasant at the moment. DON’T try to stop these symptoms by the use of certain drugs. These symptoms are part of a cleansing process. These are not deficiency conditions or allergic reaction. Symptoms, then may include: headaches at the beginning, fever and/or colds, skin breakouts, bowel sluggishness, occasional diarrhea, tiredness, nervousness, irritability, negativity, etc. Some people are not affected by the cleansing process at all. If you are……BEAR WITH IT!

4

WATER HOW 8 GLASSES A DAY KEEPS THE FAT AWAY

Incredible as it may seem, water is possibly the single most important catalyst in losing weight & keeping it off. Although most of us take it for granted, water may be the only true “magic potion” for permanent weight loss.

Water suppresses the appetite naturally and helps the body metabolize stored fat. Studies have shown that a decrease in water intake will cause fat deposits to increase, while and increase in water intake can actually reduce fat deposits. Here’s why: The kidneys can’t function properly without enough water. When they don’t work to capacity, some of the load is dumped onto the liver. One of the Liver’s primary functions is to metabolize stored fat into usable energy for the body. But if the liver has to do some of the kidney’s work, it can’t operate at full throttle. As a result, it metabolizes less fat. More fat remains stored in the body and weight loss stops. Drinking enough water is the best treatment for fluid retention. When the body gets less water, it perceives this as a threat to survival and begins to hold on to every drop. Water is stored in extracellular spaces (outside the cells). This shows up as swollen feet, legs and hands. Diuretics offer a temporary solution at best. They force out stored water along with some essential nutrients. Again, the body perceives a threat and will replace the lost water at the first opportunity. Thus, the condition quickly returns. The best way to overcome the problem of water retention is to give your body what it needs-plenty of water. Only then will stored water be released. If you have a constant problem with water retention, excess salt may be to blame. Your body will tolerate sodium only in a certain concentration. The more salt you eat, the more water your system retains to dilute it. But, getting rid of unneeded salt is easy– just drink more water.

As it is forced through the kidneys it takes away excess sodium. The overweight person needs more water than the thin one. Larger people have larger metabolic loads. Since we know that water is the key to fat metabolism, it follows that the overweight person needs more water. Water helps to maintain proper muscle tone by giving muscles their natural ability to contract and by preventing dehydration. It also helps to prevent the sagging skin that usually follows weight loss – shrinking cells are buoyed by water, which plumps the skin and leaves it clear, healthy and resilient. Water helps rid the body of waste. During weight loss, the body has a lot more waste to get rid of – all that metabolized fat must be shed. Again adequate water helps flush out the waste. Water can help relieve constipation. When the body gets too little water, it siphons what it needs from internal sources. The colon is one primary source. Result? Constipation. But when a person drinks enough water, normal bowel function usually returns. So far, we’ve discovered some remarkable things about water and weight loss: · The body will not function properly without enough water and can’t metabolize stored fat efficiently. · Retained water shows up as excess weight. · To get rid of excess water you must drink more water · Drinking more water is essential to weight loss.

How much water is enough? On the average, a person should drink eight (8 ounce) glasses every day, that’s about 2 quarts. However, the overweight person needs one additional glass for every 25 pounds of excess weight. The amount you drink also should be increased if you exercised briskly or if the weather is hot and dry. Water should preferably be cold – it’s absorbed into the system more quickly than warm water. And some evidence suggests that drinking cold water actually help burn calories. When the body gets the water it needs to function optimally, its fluids are perfectly balanced. When this happens you have reached the “breakthrough point” What does this mean? - Endocrine gland function improves. - Fluid retention is alleviated as stored fat. - More fat is used as fuel because the liver is free to metabolize stored fat. - Natural thirst returns. - There is a loss of hunger almost overnight If you stop drinking enough water your body fluids will be thrown out of balance again, and you may experience fluid retention, unexplained weight gain and loss of thirst. To remedy the situation you’ll have to go back and force another “breakthrough”

Drink the water!!!!!!

5

FORMULA ONE BARS

Mix together:

1/2 cup + 1 Tbsp. oats

1 cup any flavor Formula 1

1/4 cup wheat germ (optional)

1/2 cup Rice Krispies

Add:

1/3 cup peanut butter

1/2 cup honey

Blend together thoroughly.

Press into an 8” x 8” pan. Cut into eight equal portions. Wrap individually and refrigerate.

Remember: This is a full meal. Take with a large glass of water and Formulas 2 & 3.

Customer Favorite Club Style Smoothie Recipes *Ask us for additional shake and pies recipes using the Formula 1*

BLUEBERRY SENSATION

1 Cup of Water/Ice

2 Scoops wberryStra F1

1 TBSP Vanilla Pudding ¼

cup Frozen Blueberries

BUTTER BRICKLE

1 Cup of Water/Ice

1 Level TBSP Vanilla PDM

2 Scoops French Vanilla F1

1 TBSP Butterscotch Pudding 1 pump Caramel Syrup

CHOCO HAZELNUT LATTE

1 Cup of Water/Ice


2 Scoops Café Latte F1

1 TBSP Chocolate Pudding

1 pump Chocolate Syrup

1 pump Hazelnut Syrup

CINNAMON ROLL

1 Cup of Water/Ice

1 Level TBSP Vanilla PDM 2 Scoops Cookies N’ Cream F1

1 TBSP Butterscotch Pudding

1 pump Caramel Syrup

1 TBSP Pecans

1 dash of Cinnamon (1/8 tsp)

BANANA CREAM PIE 1 Cup of Water/Ice

2 Scoops Vanilla F1

1 TBSP Banana Cream Pudding

1 TBSP Graham Cracker Crumbs

BANANA SPLIT

1 Cup of Water/Ice 1 Level TBSP Vanilla PDM

2 Scoops Cookies N’ Cream F1

1 TBSP Banana Cream Pudding


1 pump Strawberry Syrup

1 pump Banana Syrup

2 Frozen Strawberries

GERMAN CHOCOLATE CAKE

1 Cup of Water/Ice


2 Scoops Chocolate F1 1 TBSP Chocolate Pudding


1 pump of Coconut Syrup

1 TBSP Pecans

LEMON SUPREME

1 Cup of Water/Ice


2 Scoops Vanilla F1

1 TBSP Lemon Pudding

PEANUT BUTTER CUP 1 Cup of Water/Ice

1 Level TBSP Chocolate PDM


1 TBSP Chocolate Syrup

1 TBSP PB2

NUTTER BUTTER 1 Cup of Water/Ice 1 Level TBSP Vanilla PDM


1 TBSP Vanilla Pudding

1 TBSP Vanilla Syrup

1 TBSP PB2

SNICKERS

1 Cup of Water/Ice



1 TBSP Vanilla Pudding


1 pump Caramel Syrup 1 TBSP Peanuts

WEDDING CAKE

1 Cup of Water/Ice

1 Level TBSP Vanilla PD 2

Scoops Cookies N’ Cream

F1 1 TBSP Vanilla Pudding

1 TBSP White Chocolate

Pudding ½ TBSP

Cheesecake Pudding

1 pump Vanilla Syrup

6

PROTEIN SNACK LIST Below is a list of some Healthy Protein Snacks. You are not limited to these items, but they will get you started.

Snacks: 7-15 grams of protein ½ cup of cottage cheese - 13g

1 container of organic greek yogurt - 15 g

*1 String Cheese - 7g

1 serving of Soy Crisps - 7g (17 crisps per serving)

*1 Hard Boiled Egg - 7g

3-4 Egg Whites - 12-16 g

2oz of Deli Meat - 10-12g

½ can of Tuna - 13 g

Tofu (firm raw) - 12.8 g

*1 Herbalife Protein Bar Deluxe - 12 g

*1 Herbalife Protein Drink Mix - 15 g 1 Herbalife Soup Mix (with 6 to 8 fl. oz. of water): one serving = 16 grams

*Club Favorites

If you need more protein per snack, combine the snacks above. For example: 1 Herbalife Deluxe Protein Bar, plus 1 Herbalife Protein Drink Mix Total Calories: 190 Total Protein: 22 grams

PROTEIN MAIN MEAL IDEAS Make sure you are getting a good source of protein at your main meal, along with health veggies!

MEATS • Beef (lean): 3 ounces (cooked weight) = 25 grams • Chicken breast: 3 ounces (cooked weight) = 25 grams • Turkey breast: 3 ounces (cooked weight) = 25 grams • Turkey ham: 4 ounces (cooked weight) = 18 grams • Pork tenderloin: 3 ounces (cooked weight) = 24 grams

FISH • Ocean-caught fish: 4 ounces (cooked weight) = 25 to 31 grams • Shrimp, crab, lobster: 4 ounces (cooked weight) = 22 to 24 grams • Tuna: 4 ounces (water packed) = 27 grams • Scallops: 4 ounces (cooked weight) = 25 grams

BEANS, LENTILS AND GRAINS • Beans (black, pinto, etc.): ½ cup (cooked) = 7 grams • Lentils: ½ cup (cooked) = 9 grams • Quinoa: ½ cup (cooked) = 6 grams • Tofu: ¼ block = 7 grams (you can add to food and it will take on the flavor of the food) • Veggie burger: one burger = 5 to 20 grams (varies by brand)

7

WEIGHT AND MEASURE CHART

Name: Starting Weight:

Date Started: Goal Weight:

Follow-up as instructed. Take your beginning weight and measurements. Each day measure at about the same time of day. See “Where To

Measure” drawing for the locations example. Your inch loss is a true indication of body fat

lost. Even though you will be monitoring your weight loss throughout the month, your inch loss is much more important. Remember, it

doesn’t matter how much you weigh if you are in the size clothes you want to be in!

Day 1 Day 3 Day 7 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8

Date

Neck

Chest

Right Biceps

Waist

Hips

Right Wrist

Rear

Right Thigh

Right Calf

Right Ankle

Total Inches

Total Lost

Weight

Total Lost

Note: you Must Weigh & Measure! Track Your Results! Melt Away!

Where to Measure

To assist you in proper measurement we have included this drawing so that you will know “exactly where is what” when

doing your measurements. It is best if you do your measurements yourself so that you can make sure you put the tape in about the

same spot every time.

1. Neck (in the middle) 2. Chest (the largest part) 3. Biceps (the flabbiest part) 4. Waist (across the belly button) 5. Hips (at the hip bone) 6. Wrist (in front of the wrist bone) 7. Rear (biggest part) 8. Thigh (biggest part) 9. Calf (biggest part) 10. Ankle (above ankle bones)

Herbalife Weight Management Questions & Answers

Prepared by David B. Katzin, M.D., Ph.D. Chairman of Herbalife’s Medical and Scientific Advisory Board

What is Herbalife? Herbalife is a scientifically formulated, herbal-based, calorie-reduced nutrition program. It is centered around our unique high-energy, protein-rich, nutritional “shake” or meal replacement drink, Formula #1, to which has been added food supplements containing important vitamins, minerals, essential fatty acids and nutritional herbs. The Herbalife program has been used by literally millions of individuals around the world for weight control and health enhancement since 1980. Do You Lose Weight Because You Skip Meals? No. Herbalife’s calorie-reduced program encourages participants to eat three meals daily. Two usual meals are in the form of our nutritionally balanced meal replacement drink and the third is any meal of your choice. In addition, Herbalife has devised a seven day recommended meal plan which is distributed with its program. Diets which require people to skip meals are unhealthy and stimulate binge eating. Is Herbalife a “Liquid Protein” or Starvation Diet? Definitely not! Herbalife is neither of these. Our program supplies at least 1000 calories daily and is nutritionally complete so that individuals can lose weight safely and effectively, and just as importantly, keep the weight off. “Liquid Protein” diets, which use nutritionally unbalanced protein-based drinks, or starvation diets, which reduce calories so low (less than 500 calories daily) that people literally starve to lose weight, are both extremely unhealthy and have less than 20% long-term success. How Does Herbalife Work? The Herbalife program is based entirely on nutrition the body needs on a daily basis. Individuals who choose to can lose excess weight by reducing excess calories without sacrificing important nutrients like protein, potassium and iron. As a result, they feel their best while they lose both excess weight and inches. Is Herbalife “Natural”? The Herbalife program is based entirely on nutrition and herbs. The program does not use drugs, medications, hormones or other synthetic agents to promote weight loss. All ingredients in the Herbalife program must fulfill three important conditions: purity, potency and stability. This is how we maintain the high level of quality associated with the Herbalife name. Are Vitamin Levels Safe? The levels of vitamins and minerals in all Herbalife formulas are carefully designed to assure that individuals consuming them will not develop deficiencies or excesses. All of our formulas are created to assure that all individuals, regardless of their nutritional needs, receive optimum nutrition. Studies demonstrate that there is no “buildup” of vitamins or minerals associated with the use of Herbalife products. In formulating Herbalife products, we have taken special care to assure that all vitamin levels are completely safe and never lead to accumulation, even when consumed together with a diet rich in vitamins. What Do the Herbs Do and Are They Safe? Herbs are nature’s bounty. They are rich sources of vitamins, minerals, fiber and related nutrients essential for good health. The herbal mixtures used in Herbalife products have been created by experts to maximize nutritional potency. The herbs are the highest quality available anywhere in the world and are free of pesticide residues and other possible contaminants. Tableting of the Herbalife mixtures occurs under strict quality control to assure both purity and safety. Can Everyone Use Herbalife? Yes. Since Herbalife products are 100% nutritional food supplements, they are safe for everyone. Certain individuals, including children, pregnant or lactating women, insulin dependent diabetics and those with compromised kidney function are advised to consult with their physician before beginning this or any other weight loss program.

Is Herbalife Approved by the FDA In 1986 the U.S. Food and Drug Administration thoroughly evaluated the Herbalife Program and issued a statement declaring that all Herbalife products were safe. However, the FDA does not actually approve any nutritional product or food supplement, only drugs, medications and medical devices. In addition, whenever Herbalife is introduced into a new country, it is reviewed by that country’s government before it is approved for importation and distribution. Has the Herbalife Program Been Tested? Absolutely. The Herbalife program has had extensive clinical testing in the United States and Great Britain. All of the studies have demonstrated that Herbalife products are safe and effective on both a short term and long term basis. In addition, each batch of Herbalife products is quality-control tested to ensure product integrity before it is shipped anywhere in the world. Do Herbalife Consultants Require Professional Training? No. The Herbalife Weight Control Program has been specifically designed by experts and doctors in the fields of food technology and nutritional medicine so that it is completely self-explanatory and therefore does not require or expect nutritional expertise on the part of its consultants. However, the Herbalife Medical and Scientific Advisory Board offers its consultants extensive nutritional education. Does the Herbalife Program Change Eating Habits? Definitely. The Herbalife Program promotes good nutritional habits like reducing fat, fried foods, salt and sugar in the diet and increasing fiber and complex carbohydrates. Most importantly, Herbalife teaches individuals how to achieve and maintain an ideal weight. It is a lifetime health program that works for everyone. Is Exercise a Part of the Program? Herbalife encourages participants to follow a healthy lifestyle that includes good nutrition, regular exercise, moderation in the use of alcohol and avoidance of tobacco use. The Herbalife Program works even if individuals do not or cannot exercise. Many people cannot exercise because of serious injuries or other health problems. Even these individuals can use the Herbalife Program to lose weight successfully. Is There Enough Fluid and Fiber in the Herbalife Program? Yes. When followed as recommended, the Herbalife Program provides approximately four pints of liquid and 25 grams of fiber. This is more than is found in the average diet of industrialized countries and is the level recommended by health authorities world-wide. Supplemental fiber tablets are available for those who wish to further increase their daily fiber intake. Is the Herbalife Program recommended by Doctors? Absolutely. Herbalife has a Medical and Scientific Advisory Board that tests and researches Herbalife products and continually monitors reports of results sent by customers and distributors. In addition, many physicians and other professionals in all parts of the world use Herbalife both in their personal lives and in their practices.

Improve the Quality of Your Life

FORMULA 1 – MEAL REPLACEMENT SHAKE: Tastes incredible! Our original weight loss program is very high in nutrients. Provides up to 1,500 calories of vitamins, minerals, proteins, and carbohydrates but does so in 90 calories with less than one gram of fat! Also high in fiber, and contains all essential amino acids. HAS NO REFINED SUGAR. FORMULA 2 – MULTI VITAMIN WITH WEIGHT LOSS HERBS: Consists of fifteen minerals and herbs. Great as a pre-natal vitamin. They are non-processed, break down easily and are absorbed and dissolved quickly. This multi-vitamin combined with our Formula 1 provides all of the vital nutrients and minerals your body needs in a day. Great for energy, nutrition, increased results, hair, teeth, nails, and skin. FORMULA 3 – CELL ACTIVATOR: “Thermo booster”, This exceptional capsule, reactivates and rebuilds cells in your body, providing an increase in absorption and helps you assimilate all nutrients! Helps to safely cleanse the system, and makes everything else work better. Thermo This Complete advanced formula works with your body’s active metabolism to help your body burn fat all day long, while controlling your appetite and giving your energy a healthy boost. This is key to speed up anyone’s results! Herbal CONCENTRATE: This drink works on your digestive metabolism. Drink this with your meals and get incredibly full fast! Feel energetic within 4 minutes! You will experience faster weight loss with this product...burns 80 calories for every glass you drink! We call it “Drink & Shrink.” Thermo By complete adding this to your program, you can keep the fat burning going even while you sleep at night! Great for night time snackers, carb cravers and sweet eaters and those who want to balance their blood sugar levels. Keeps fat burning 24-hours a day!! We call this, “Snooze & Lose.” Herbal Complex All time favorite!! Decrease appearance of cellulite, by breaking up stored water in fat pockets,

commonly known as that hail damage stuff! Helps with inch loss, water retention, bloating, saddle bags, and love handles. It puts Also back in the body potassium, vitamin c, and iron. Helps drain excess fluids in the body.

BOND LIPO Blocks fat, by absorbing 50% of saturated fats before they are digested and assimilated into the system.

This product is called, “Cheater’s Delight!” Turn high fat foods we sometimes eat on weekends into diet foods

without impacting our program!

BODY BUFFING & BODY CONTOURING CREAMS: Smooth, buff, and eliminate dimples, cellulite, and the hail damage look.

This unbelievable product helps to lose inches, while tightening, smoothing, and toning the skin. Used in combination with celluloss and total control say goodbye, cellulite! NRG TEA : Gives you tremendous energy without a caffeine effect. Good for stress, mental alertness and fatigue.

Experience the effects in minutes!

$$$$$ EARN INCOME $$$$$ WORKING FROM HOME or OUR NUTRITION CLUB! Be your own boss!

r10

I

We need help! With over 68% of the adult population overweight, our business is

growing like crazy and we can’t keep up with the demand for our products - we

need people who want to earn money to help with our growth! Here are some team members’ results: • Mette S, CO - “I lost 48 pounds and earned R 00020 last month working from home with my 1-year old baby.”

• Amber & Jason W, MN – “Before Herbalife, we worked as engineers. We started a Weight Loss Challenge & within 3 weeks earned an extra R9 ,000 part time! After opening our Nutrition Club, business exploded. We

have shown other coaches how to open their own clubs and we now have 20 clubs within our team in 20 months and our monthly income now is over R1 08 ,000!

• Andrea R, MI: “I started in a WLC and lost over 50kg . Last month I made an extra R 02 925 working as a coach part time!”

• Nathan & Michelle M, MI: “Before Herbalife, Nathan worked in demolition and Michelle was a nanny. We started as coaches part time and replaced our full time income. We earn over R80,000/month now as

coaches!”

• Courtney S., TX – “I’m 21 years old. In my first 3 weeks working as a Personal Health Coach, I earned over R14000 part time! I’m getting ready to open my own Nutrition Club and I’m excited!”

• Keegan C, TX –“I opened a Nutrition Club and within one year was earning R 05 ,000/month. I now am earning over R 1 05 ,000/month 2 years later!”

• Denise P, MI –“I have lost over 35kg in Weight Loss Challenges and have maintained my loss over the last 1.5 years! I work as a Health Coach part-time around my full time job and last month made an extra 1R 50 00 !”

If you love helping others, having fun and could use some EXTRA CASH or are interested in a Career Change….then ask your coach for more details about how

you can lose weight, feel great, and EARN MONEY!

Vi www..........comew TODAY!

These are examples and not necessarily typical or average, nor do they represent a guarantee of your personal results. Some examples are those of persons within the top 1% of all Distributors.

As with any business opportunity, success depends largely on the individual distributor's skills, motivation and effort. For average financial performance data, see www.herbalife.com

Part Time: Earn an Extra 3R 000 - 5R7, 00+ / month Full Time: Earn up to R20 ,000 - R 06 ,000+ / month

Remove this page.



and label it

“Follow Up”

Behind this page – you will find the Customer Follow Up Guide.

Use this along with your Coach to do proper

Customer Follow Up with your New Customer to ensure incredible results.

If you need an additional copy – go to


Click on “Customer Care” - Customer Care Follow Up Guide

*It is recommend that insert these pages

into Clear Plastic Protector Sheets

CUSTOMER FOLLOW UP Follow up is all about building a relationship with your customer and helping them reach their goals! As their coach, reassure and motivate them. Note: Remember to never ask “Yes” or “No” questions—some people will “yes” you to death and think they are doing great and then on the 30th day they want a refund. The best way to avoid this is to do proper follow up, making sure you ask questions and adjust their program as needed. Remember…There are pennies in the sale, the fortune is in the follow up!

Day 1: (Preschedule this PHONE appt when they get started on their program) How are you feeling? (recommend soy milk or Instant Form 1 – How is your Energy and Appetite Control? How did you make your shake? Did you like it? (recipe ideas

When did you take your shakes? What else did you eat with your shakes? What tablets did you take with your shakes? (Do not use the word pills) What other tablets did you take throughout the day? What snacks did you eat? What did you have for dinner (or main meal)? How many glasses of water did you drink? How many glasses of tea? Schedule Day 3 follow up appointment (Day and Time) Any concerns – refer to Herbalife Success Starter Manual, page 54 or 3 way into your Coach. Send “Thank You” Card - thanking them for their business.

Day 3: (Phone Call Appt) Share a testimonial of another customer with similar weight loss goals. Ask same questions as Day 1. Answer any questions they have? Schedule Day 7 follow up appointment (In the Club with you) Congratulate them on su cc ess & package their story example: Congratulations Mary on losing 1.5

kg !

Day 7: (in the Club with You) Congratulate them on their success so far Take their weight & measurements Do you know anyone else we can help with their weight, energy, health? **Tell them about the referral program** (give them club cards with their name on the back) Answer any questions they have. Ask same questions as Day 1 (if needed) Schedule Week 2 follow up appointment (In the Club with you) Congratulate them on success & package their story

Week 2: (in the Club with You) Congratulate them on their success so far Take their weight & measurements Answer any questions they have. Ask same questions as Day 1 (if needed) Are you getting any compliments? Who has noticed? Is there anyone else that can benefit from

the products? *Tell them about the referral program – give club cards* Schedule Week 3 follow (In the Club with you)

Week 3: (in the Club with You) Take their weight & measurements This is REORDER Time!

If they are a Discount Customer Already: o Make sure they know how to order on MyHerbalife.com o Make sure you point out their discount price & the retail price (for friends/family) &

show how they can make enough money to pay for the ri own products. o Also, show them how to get to the next discount level

If they are NOT a Discount Customer: with your Mentor – explain the discount program

- Schedule Week 4 follow up appointment (In the Club with you)

Week 4: (in the Club with You) Stay very excited about their results. Reinforce that outstanding nutrition is the reason for them feeling so great and the reason for their improved health and energy and results! Take their weight & measurements Are you getting any compliments? Who has noticed? Is there anyone else that can benefit from

the products? *Tell them about the referral program – give club cards* Congratulate them on success & package their story (example: Congratulations Mary on losing 16

inches and 19 lbs in only 4 weeks!) Send them a “Congratulations” Card to congratulate them on their results.

Continue Weekly Follow Up Appts in the Club until they’ve reached their goal! If they aren’t yet a Coach, would your Customer Make a GREAT Coach? Be on the look out for the following…

Great product results A great attitude Have they mentioned that they are dissatisfied with job, lifestyle, income, etc.

If so, then mention something like... “My business is out of control and I need help” “I want to tell you what a great personality you have (or whatever is pertinent)” “You should do what I do, you have been sending me referrals and are doing so great” Then simply ask…“If I can show you a way to make an extra R 50 00 R- 01 ,000 around what you currently do, would you be interested in checking it out?” Invite them to HOM/STS

Customer Problems/Solutions Occasionally when you have customers that are taking the products, there will be some questions or concerns that may come up. Below you will find some of the most common concerns and questions along with the answers to

those concerns/questions.

Energy: “How is your energy level?” Correct Answer: “Great! Lots of energy all day long!” Wrong Answer: “I am tired” or “Same as it always was….low.” First, clarify energy…for some energy may be less fatigue, more stamina and endurance or requiring less sleep or no longer needing naps. It doesn’t always mean that people are bouncing off the walls. However, if they are not feeling any of the above….here are some tips to make sure they are using the products correctly. • Are they getting their first shake within 30 mins of waking up? • Are they mixing their shake with milk (not soy)…this can cause you to feel tired. If they are not using soy milk, have them try it. The brand we recommend is the Original “Silk” • Are they drinking their tea (two or three times per day) • Are they using enough tea • Are they snacking on protein snacks throughout the day? When we don’t get sufficient calories or grams of protein, our bodies will respond by feeling run down and tired. • And lastly, are they remembering to take all their tablets throughout the day? If they are doing all of the above, then ask your personal coach for help. Generally if they are not feeling enough energy it is caused by

one of the above. Another tip to give….drink MORE TEA!!! Appetite: “How has your appetite been throughout the day/evening?” Correct Answer: “I feel satisfied all day long!” Wrong Answer: “I am STARVING!” Make sure they are using their program correctly. Two shakes, one meal, tablets 3 times per day and healthy snacking when needed. Hunger isn’t always a bad thing, in fact it can be a great sign that the metabolism is increasing and burning through the calories they have put in their system, therefore it needs more. Tips to suggest. • Are they getting their shake within 30 mins of waking up? If not, have them do this! • Are they eating a piece of fruit with their shake? If not, have them do so (or blend it in the shake) • Are they drinking enough water throughout the day (half their weight in ounces)? • Are they snacking throughout the day (healthy and high protein snacks)? If not, have one mid-morning and/or mid-afternoon (whenever the hunger is hitting). • Are they getting their necessary protein grams in throughout the day? If not, start to. Nausea, diarrhea, constipation or headaches: Headaches can be the result of a few things: • Cutting out all caffeine cold turkey. Sometimes when people start making healthy lifestyle changes, one thing they decide to cut out is all caffeine (coffee and soda). If that is the case recommend that they begin using the tea. We have heard several times that using the tea while giving up coffee and soda helps to ease or eliminate caffeine headaches. If they are using tea – have them drink more. • The use of milk…if your customer is mixing their shakes with milk, have them switch to soy (we recommend isWoolworths

Alpro or Milk Soy ).

• Cleansing. Although rare, once in a while you will have a customer that starts using the products and as a result of getting in proper nutrition, their body starts to detox and some people have headaches while going through a detox.

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Behind this page you will find the - i.b5z.neti.b5z.net/i/u/6149777/f/New_Coach_Binder... · Behind this page – you will find a Monthly Stat Sheet . You will use this with your