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Page 1: BESPOKE Market Intelligence Survey Dashboard Market Intelligence Survey Dashboard ... Hulu Snapchat LinkedIn Instagram Netflix ... June 30, 2015 Return to Dashboard

BESPOKE Market Intelligence Survey Dashboard

Netflix Subscribers

Streaming Subscribers

Date of Netflix Start

Netflix Watching Frequency

Paid vs. Free Trial

Free Trial – Cancel or Continue?

Net Adds Growth Rate

Internet Connected Devices

TV Watching Preference

Cancelled Subscriptions

Date of Cancellation

Reason for Not Subscribing

Likelihood of Subscribing

Non-Netflix Subscribers

Movies Watching Preference

Personal Finances

Company Awareness

TV Show Awareness

Internet Connected Devices

Preferred Method –Watching TV Shows

Preferred Method –Watching Movies

Background

Market Sizing

Spending Money

Employment Status

Cable TV Subscribers

Desire for Services

Netflix Popularity

Likelihood of Subscribing - Netflix

Willingness to Pay for Netflix

China

Personal Finances

Quality vs. Price

Income Changes

Accessing Internet

Mobile App Usage

Company Awareness

Streaming Awareness

Likelihood of Subscribing - TMO

TV Shows Awareness

TV Shows Watched

Willingness to Pay for TMO

Demand for Netflix

Cord Cutters

Likelihood of Cutting Cord

Net Promoter Score

Satisfaction

Value for Price

Price Sensitivity

Demand for Netflix by Country

Popularity vs. Three Months Ago

China(Click Buttons Below to View)

France, Germany, UK, Brazil(Click Buttons Below to View)

Click Here for Key Takeaways

Survey Sample (respondents): China 563, France 523, Brazil 515, Germany 566, UK 537

**Please note that the sample in China and Brazil skews primarily urban

Page 2: BESPOKE Market Intelligence Survey Dashboard Market Intelligence Survey Dashboard ... Hulu Snapchat LinkedIn Instagram Netflix ... June 30, 2015 Return to Dashboard

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Awareness

Awareness of Netflix is highest in Brazil and the UK. Awareness is still high in Germany and France, but relatively lower than the UK and Brazil.

UK Brazil

France Germany

2.0%

23.3%

64.2%

72.1%

81.2%

85.8%

86.6%

88.5%

90.3%

93.7%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

None of the above

Hulu

Snapchat

LinkedIn

Instagram

Netflix

Apple

Twitter

Amazon

Facebook

0.4%

12.6%

44.9%

69.3%

79.2%

87.6%

91.3%

92.8%

94.2%

97.1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

None of the above

Hulu

Snapchat

LinkedIn

Amazon

Apple

Instagram

Netflix

Twitter

Facebook

3.1%

10.5%

51.6%

56.8%

73.0%

73.6%

83.7%

84.9%

89.1%

91.4%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

None of the above

Hulu

Snapchat

LinkedIn

Instagram

Netflix

Apple

Twitter

Amazon

Facebook

0.5%

15.0%

40.5%

55.1%

74.2%

74.4%

86.7%

88.0%

93.5%

94.3%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

None of the above

Hulu

Snapchat

LinkedIn

Instagram

Netflix

Apple

Twitter

Amazon

Facebook

BESPOKE Market Intelligence

Primary Research StudiesInternational Survey Volume 1

June 30, 2015

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