Best of iWAM 2013International Conference

Eeklo, BelgiumAugust 23-24

2013 iWAM

Professional Development Program

Notes on This Presentation

1. Presenters sometimes omitted slides that were in the Eeklo presentation, so did we. Check with the presenter to see if more information is available.

2. The name arrows in the Conference picture are still animated (even if the people aren’t!)

3. The link to the web site blog has been disabled. You can access the link at www.iWAMinstitute.com

2. There is no link to the Flight recording. Again, we will try to post it to OpenDrive with access through a 2013 Archives link.

3. Presentation links are disabled. Go to the file with the iWAM Professional’s name to open or download the presentation. (There is no file for Seiko Motoyama’s presentation. She asked that for the time being we not post anything.

4. We shall, as time allows, pursue some of the questions at the end of the presentation and follow up with you.

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iWAM Professional Development

PurposeThe purpose of the Professional Development Program is to provide a forum to explore key issues in the interpretation and application of the iWAM

Goal of the ProgramThe goal of the Professional Development Program is to help certified professionals increase their knowledge and skill in using the iWAM with individuals, teams, and organizations.

The StructureThe basic design is to network experienced professionals who share their knowledge and experience with each other. Each session will last 75 minutes and will be conducted on the Internet through GoToMeeting software.

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Today’s Program

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A. Professional Development Program ArchivesB. New Blog Listing (MBTI)C. A Performance PresentationD. The iWAM Conference in Belgium – ParticipantsE. iWAM Case Studies

1. Seiko Motoyama2. Sally Vance3. David Klaasen4. Allan Parker5. Denis Coleman6. Ajai Singh7. Carl Harshman

Institute Blog

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Blog List

New Recording

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Conference Participants

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Peter Van DammeJohn Lane-Smith

Iain Melvi

lle

Seiko MotoyamaCora Choi/Jinhee Park

Irene Corry

Viktor Minko Patrick Merlevede

Sally Vanson Rob

in H

eym

ans

Ajai Singh

David Klaasen

Allan Parker

iWAM Case Studies

1. Seiko Motoyama (Japan)

2. Sally Vanson (England)

3. David Klaasen (England)

4. Allan Parker (England)

5. Denis Coleman (Ireland)

6. Ajai Singh (India)

7. Carl Harshman (USA)

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Leadership Workshop Ajai Singh & Carl Harshman

Goals of the Session

• Understanding Motivational & Attitudinal Patterns (MAPs)

• Learning about the connection between Motivational & Attitudinal Patterns (MAPs) and leadership effectiveness.

• Understanding the range of applications for MAPs in recruiting, selecting, developing, coaching, managing, and succession planning

• Finding opportunities to incorporate MAPs into organizational leadership efforts.

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Leadership WorkshopAjai Singh & Carl Harshman

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Culture Change in LeadershipCarl Harshman

• 2008 - One Organization/2 Leadership Cultures

• iWAM and Leadership Behavior 360 Assessments

• 3 Years of Work in Developing Leaders/Changing Culture

• Re-tested Leadership Team in 2011

• Results Indicated Shifts:o Desired Directiono Convergence

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NotesSole Site for iWAM Resources

InstituteTemplates

Case Study (Klaasen)Research (Parker)Training (Ajai/Carl)

Questions:1.How did Denis determine the patterns?2.Check with Mark Cooper (SA) about research on call centers3.If iWAM patterns differ by context, what is the effect of testing CRMs across a variety of organizations?4.Look at Shelle’s The Customer is Bothering Me book for some common patterns of CRM.5.In creating job ads based on the strongest patterns different from/better than using 12iWAM Professional Development Program

Institute for Work Attitude & Motivation2510 South Brentwood Boulevard

Suite 211

Saint Louis, Missouri 63144

314.961.9676 Phone

314.961.9678 Fax

www.iWAMinstitute.com

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