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Beyond the Written Report: Alternative Communication Techniques
Web-Based Audit Reports
Rebecca Connolly, Research Analyst Washington JLARC
April 2016
Web Reports: Presentation to PNIAF April 2016 3
Eat your veggies. They’re good for
you.
Read our 60-page report. It’s good for you.
Web Reports: Presentation to PNIAF April 2016 4
So How Do You Start?
Web Reports: Presentation to PNIAF April 2016 5
Online reports Adaptive approach Responsive design Positive user response
Business process Features Expertise, training
Web Reports: Presentation to PNIAF April 2016 6
Develop a Plan
WHERE
Web Reports
Web Site
Where is your focus?
WHAT
What do users want?
WHO
Who is your audience?
NEWS
Web Reports: Presentation to PNIAF April 2016 7
• Fit with current process
• Site security, servers, technology
• Features, functions, and content
• Navigation and styling
• Records retention
• Internal and external experts
Think About…
Web Reports: Presentation to PNIAF April 2016 8
… But Don’t Overthink
• Short
• One idea per paragraph
• Get to the facts
• Short, informative headings
• Hyperlinks
• Lists
• www.usability.gov • www.nngroup.com • www.digitalgov.gov/2014/04/16/how-to-tell-your-agencys-story-plainly/
Learn to Write for the Web
Web Reports: Presentation to PNIAF April 2016 9
Be Flexible
Web Reports: Presentation to PNIAF April 2016 10
Plan
Do
Check
Act
Rebecca Connolly [email protected] 360-786-5175 JLARC Reports: leg.wa.gov/jlarc/AuditAndStudyReports/Pages/default.aspx
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