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BI360 for Healthcare Providers
Enabling World-class Decisions for Healthcare Providers A Solver Vertical Industry White Paper
Updated: Nov – 2017, Document Version 4
Solver, Inc.
www.solverglobal.com
Copyright © 2017
Copyright Solver, Inc., 2017 BI360 White Paper | Page 2
Table of Contents
Table of Contents ........................................................................................................................ 2
Introduction ..................................................................................................................................... 3
Architecture Overview .................................................................................................................... 4
HLT00 – Healthcare Benchmarking Dashboard .............................................................................. 5
HLT01 – CEO Dashboard .................................................................................................................. 6
HLT02 – CFO Dashboard .................................................................................................................. 7
HLT03 – Revenue Dashboard .......................................................................................................... 8
HLT04 – Claims Dashboard .............................................................................................................. 9
HLT05 – Clinical Dashboard ........................................................................................................... 10
HLT06 – Patient Satisfaction Dashboard ....................................................................................... 11
HLT07 – Supplier Quality Dashboard ............................................................................................ 11
HLT09 – Claims Report .................................................................................................................. 13
HLT10 – Profit & Loss Detail – Clinics Across Columns ................................................................. 14
HLT11 – Statement of Operations with KPIs ................................................................................. 15
HLT12 – Profit & Loss Variance Report ......................................................................................... 16
Acronyms ....................................................................................................................................... 17
Copyright Solver, Inc., 2017 BI360 White Paper | Page 3
Introduction
BI360 is a leading web-based Corporate Performance Management (CPM) suite made up of
budgeting, reporting, dashboards, and data warehousing, delivered through a web portal. BI360
is offered for cloud and on-premise deployment and represents the next generation of CPM
solutions. BI360 empowers business users with modern features including innovative use of
Excel in the model design process. End users have anytime, anywhere access from a modern
Web Portal and Mobile Apps.
The features that differentiate BI360 from other CPM applications are:
1. Available both for cloud and on-premise deployment. 2. Third generation Excel add-in for simple or complex reporting and budgeting template
design.
3. Modern Excel, Web and Mobile end-user front-ends for easy access to information and
powerful collaboration.
4. Pre-Configured and extensible, “smart” data warehouse.
5. Deployed as individual Modules or as a single, comprehensive CPM Suite with a single
security model and deployment.
Copyright Solver, Inc., 2017 BI360 White Paper | Page 4
Architecture Overview
Below you can see a simplified architecture with all the BI360 modules. The Reporting,
Budgeting and Dashboard modules can both run live on a number of different ERP systems as
well as off the BI360 Data Warehouse.
Note: For more detailed information about BI360, please email [email protected] and request the
document: ”BI360 White Paper – Overview of the BI360 Suite”. You can also learn more about Bi360 for
Healthcare providers here.
Copyright Solver, Inc., 2017 BI360 White Paper | Page 5
HLT00 – Healthcare Benchmarking Dashboard
This dashboard example compares key financials between your own company and selected
Healthcare companies. It shows the capability of using the BI360 Data Warehouse to load data
from external data sources and then to design dashboards with the BI360 Dashboard module for
user-friendly graphical analysis, in this case used for benchmarking.
Copyright Solver, Inc., 2017 BI360 White Paper | Page 6
HLT01 – CEO Dashboard
This is an example of an executive dashboard. It shows the use of the BI360 Data Warehouse to
combine numerous important data sources and, on a single dashboard, present whatever a
company determines as the most essential information to an executive. In this sample
dashboard, the following information is included:
Actual vs Budgeted Revenues - Monthly
Actual vs Budgeted Revenues – Twelve month trend
Gross Margin – Twelve month trend
Inventory turnover rate by distribution center
Top Customers with drill down to Items
Top Products (Items) with drill down to Customers
Top Suppliers
Copyright Solver, Inc., 2017 BI360 White Paper | Page 7
HLT02 – CFO Dashboard
This dashboard example focuses on summary level Revenues, Expenses, Profit, AR and Bad Debt.
The following information is included:
Actual vs Budgeted Revenues – with drill to Revenue Account
Actual vs Budgeted Revenues – Twelve month trend
Actual vs Budgeted Expenses – with drill to Healthcare Facility
Actual vs Budgeted Expenses – Twelve month trend
Actual vs Budgeted Profit – with drill to Healthcare Facility
Actual vs Budgeted Profit – Twelve month trend
Accounts Receivable (AR) Trend – with drill to Healthcare Facility
Bad Debt Trend – with drill to Healthcare Facility
Copyright Solver, Inc., 2017 BI360 White Paper | Page 8
HLT03 – Revenue Dashboard
This dashboard example provides easy to use revenue analysis from different viewpoints such as
by Facility, Patient Type, DRG Group, Physician and Source. The following information is
included:
Revenue by Facility – Ranked, with drill to Department
Revenue Trend – Twelve month trend
Revenue by Patient Type
Revenue by Source
Revenue by DRG – Ranked, with drill to Department
Revenue by Physician – Ranked by billing amount
Copyright Solver, Inc., 2017 BI360 White Paper | Page 9
HLT04 – Claims Dashboard
This dashboard example focuses on claims metrics. The following information is included:
# of Claims vs Claims Paid – drill to Payor and Physician
# of Claims vs Claims Paid – Twelve month trend
Claims Rejections by Reason – drill to Payor
Accounts Receivable – Thirty Six month trend
Top Payors – Ranked by reimbursement, drill to Physician
Top Physicians – Ranked by % of Claims, drill to Payor
Copyright Solver, Inc., 2017 BI360 White Paper | Page 10
HLT05 – Clinical Dashboard
This dashboard example helps healthcare administrators analyze key clinical related metrics
such as Admissions, Average Length of Stay (ALOS), Average charges and Patient Count by Type.
The following information is included:
# of Admissions by DRG
Admissions and Readmissions – Twelve month trend
# of Readmissions by DRG
Average Length of Stay (ALOS) – Twelve month trend
Average Charge per DRG – drill to Facility
Count by Patient Type
Copyright Solver, Inc., 2017 BI360 White Paper | Page 11
HLT06 – Patient Satisfaction Dashboard
This dashboard example focuses on Patient Satisfaction metrics and includes information such
as: Satisfaction by facility and patient type, Wait Time by facility and patient type, Post Care
Support Visits by facility and patient type, Avoidable Readmission by Facility and Patient Type.
The following KPI information is included in this example:
Overall Satisfaction by Facility - Ranked by Facility
Overall Satisfaction by Patient Type
Overall Satisfaction – Twelve month trend
Wait Time by Facility – Ranked
Wait Time by Patient Type
Wait Time – Twelve month trend
Post Care Support Visits by Facility – Ranked
Post Care Support Visits by Patient Type
Post Care Support Visits – Twelve month trend
Avoidable Readmissions by Facility – Ranked
Avoidable Readmissions by Patient Type
Avoidable Readmissions – Twelve month Trend
HLT07 – Supplier Quality Dashboard
The purpose of this dashboard example is to provide purchase managers and other executives
with an easy way to analyze the quality of the company’s suppliers.
Copyright Solver, Inc., 2017 BI360 White Paper | Page 12
The following KPI information is included in this example:
Top 5 Suppliers – ranked by Least Complaints, drill to Item
Defects and Late Deliveries – twelve month trend
Bottom 5 Suppliers – ranked by Most Complaints, drill to Item
Suppliers – ranked by spend (purchases from the suppliers)
Defects by Product (Item) – drill to Supplier
Complaints by Category – drill to Item
Copyright Solver, Inc., 2017 BI360 White Paper | Page 13
HLT09 – Claims Report
This example shows a BI360 report that lists Claims by Payor.
The report includes information such as:
Charges
Reimbursements
# of Claims
# of Claims Paid
% of Claims Paid
Comparison chart showing Charges vs Reimbursements
Comparison chart showing # of Claims vs # of Claims paid
Copyright Solver, Inc., 2017 BI360 White Paper | Page 14
HLT10 – Profit & Loss Detail – Clinics Across Columns
This example is a consolidated Profit & Loss report showing revenues, expenses and profit in the
rows and facilities (clinics) across the columns with a total on the right.
Copyright Solver, Inc., 2017 BI360 White Paper | Page 15
HLT11 – Statement of Operations with KPIs
This report is an example of an information rich management report that combines statistical
data with a Profit & Loss report and AR aging data. It has 3 years of historical data (only the first
year is visiable in the screenshot below) and charts at the bottom that shows the 3 year trend.
Rows are expandable/collapsable to let the user quickly zoom in and out on important
information.
Copyright Solver, Inc., 2017 BI360 White Paper | Page 16
HLT12 – Profit & Loss Variance Report
This Profit & Loss report example shows some key statistical information on the top with Total
Admits and Average Patient Charge, and below there is lists revenues, expenses and profit with
account level detail. In the columns it shows Actual, Budget and Variance for the month and for
year-to-date.
Copyright Solver, Inc., 2017 BI360 White Paper | Page 17
Acronyms
Admits – Admitted Patients
ALOS – Average Length of Stay
DRG – Diagnostic Related Group
IP – In Patient
IDTF - Independent Diagnostic Testing Facilities
KPI – Key Performance Indicator
OP – Out Patient