Bid to host the World Federation of Tourist Guide ... C… · Reclaim Camissa will put into place the infrastructure to connect people to this resource, with beautiful parks, pedestrian

Bid to host the World Federation of Tourist Guide Associations (WFTGA) Convention 2015 ~ FSATGA/CTGA CAPE TOWN, South Africa


CONVENTION THEME

Water ~ “Water is life's mater and matrix, mother and medium. There is no life without water.”

~ Albert Szent-Gyorgyi

We have chosen ‘Water’ as our theme, primarily to educate, inform and instil awareness to Tourist Guides

all over the world. Water, whether in abundance or in scarcity plays a large role in individuals’ lives. Water

is vital to a productive and growing economy, directly and indirectly affecting the production of goods &

services in many sectors, one of which is Tourism. We aim to inform the participants of the different

aspects that water can influence us and we will explore its value as a resource to all around the world;

primarily in, food and agriculture, power generation, transport and product development, leisure and

recreational sports and Tourism, as these are the many facets we encompass as guides.

Cape Town has also chosen the theme of ‘Water’ because of its location. It and its surrounding suburbs are

located between two Oceans, namely the Atlantic and the Indian Oceans. There are many local Tourist

Guides that make use of the Ocean in a variety of different ways, thereby creating experiences for Tourists.

Our theme then automatically links to our chosen location for the actual Convention venue and the

accommodations, namely the V & A Waterfront area. The V & A Waterfront sits on the water’s edge and is

rich in Culture & History. Our chosen venue for the main convention, the neighbouring Breakwater Lodge

and the Graduate School of Business grounds are rich in their own History and Heritage, which we look

forward to sharing with the participants.

South Africa is one of the few places in the world where one can drink the highest quality drinking water

directly from a tap. Tourist Guides all over the world can be advocates for the prevention of water bottle

pollution and can also encourage consumer confidence in public waters.

There are many initiatives in and around Cape Town with the focus and priority being on ‘Water’. We, as

Tourist Guides can advocate for the preservation, restoration, and transformation of the environmental

and historical heritage associated with the lost water system. One such initiative hopes to enhance the

tourism value of the city through the provision of a link from mountain to sea - both World Heritage sites;

through the provision and promotion of these

sites by activating these spaces with installations,

performance art and site Tourist Guides to tell the

cultural stories associated with the water.

The 6 Blue Flag beaches in and around Cape Town,

as well as the various protected Wetlands and

Estuaries also contribute to our tourism value.

Wine farms are also starting to incorporate water

conservation projects and eco-centres into their

practices, all of which provide Tourist Guides with

endless opportunities.


WHY CAPE TOWN? 12th – 16th January 2015 The Mother City of South Africa, Cape Town lies in one of the

most spectacular scenic settings of any of the world’s principal

cities. The unique icon Table Mountain, flanked by Devil’s Peak,

Lion’s Head and Signal Hill, provides not only a monumental

approach to Southern Africa from the sea; this mountain also

actually fathered the city, and decisively influenced its growth,

climate, layout and general development.

Cape Town, today it is one of the most multicultural cities in the

world, reflecting its role as a major destination for immigrants and expatriates to South Africa. Why choose

Cape Town to host the convention? Because it is the gateway to South Africa, voted “Best Destination in

the World” (TripAdvisor Jan 2012) and “Africa’s Best Travel Destination” (World Travel Awards, July 2010)”,

World Design Capital and host to some of the largest conferences on the globe. Cape Town is the 4th city in

the world, and first city in Africa to be awarded the title “Design Capital” by International Council of

Societies.

These are only some of the reasons why we would like to host the

WFTGA Convention in 2015. Being able to showcase our beautiful

city to our colleagues from around the world would be an honour.

Sharing our rich Culture and Heritage would be a privilege. This all

being well represented through our museums and live depictions

of our old, and more recent history, can be relived and personally

experienced in World Heritage sites such as Robben Island where

Nelson Mandela was incarcerated, the Malay Quarters of the

Bokaap where descendants of slaves still tell of history passed

down by word of mouth, tradition lives on with the firing of the

Noonday gun, and the atrocities of Apartheid are reminded

through the forced removals recorded in the District Six

Museum with visits to areas where people share experiences

recounted to ensure they are never to be repeated.

When you have a better understanding of the history, then the

Township life and steady progress through democracy, development and social cohesion is appreciated

and understood. When interacting with our people and experiencing our modern African culture, with

visits to magnificent successes like Guga S’thebe, Harlem Street, Mzolis place, Nyanga Arts Centre and the

Cafda Centre you will be touched.

This inspirational City is the perfect destination to encourage

networking, the sharing of ideas and the formation of long-lasting

bonds and friendships amongst the convention participants. January

in itself provides the atmosphere of a thriving Tourism city

accompanied by stunning summer weather conditions, our blue flag

beaches and breathtaking views.

http://en.wikipedia.org/wiki/Expatriates


We have chosen the V&A Waterfront area for our Conferencing and Accommodation needs. When it

comes to accessibility it offers all modes of transport, restaurants in abundance, five star services,

astounding views, safe and secure environment and all within walking distance.

Our volunteer Tourist Guides will assist in all aspects of the convention, including meet and greets,

hospitality desks, tours and the offering of general and friendly assistance.

We also have fantastic support from our other province, namely KwaZulu Natal, Gauteng and the Eastern

Cape. Their constant support and enthusiasm will continue to strengthen us.

Because it’s Green, Accessible, Walkable, Beautiful... The Central City of Cape Town fits the bill for a conference of this nature because the city already operates

as a 24/7 safe, eco-friendly, “walkable” and sustainable city. The city’s public transport infrastructure

includes an efficient inner-city IRT (Integrated Rapid Transport) service, linking key venues in a swift,

user-friendly way. The Central City will be transformed into a “walkable delegate and conference village”

for the duration of the conference, minimising the conference’s carbon footprint and ensuring, where

possible the safety of all delegates.

A key Central City resource recognised by city

stakeholders is the water springs at the foot of the

mountain which spew more than 2.4 milion litres of

water a day into the storm water system.Through the

Reclaim Camissa project, the City intends tapping into

this rich potentially potable water source to sustain its

citizens. Reclaim Camissa will put into place the

infrastructure to connect people to this resource, with

beautiful parks, pedestrian walkways and urban public

places by celebrating the waters that link the mountain

to the sea and the people to the environment.

It’s Beautiful Called by some, the Fairest Cape, the Cape of Storms, the Cape of Good Hope and the Mother

City. Cape Town lies between two National Heritage sites – Robben Island and Table Mountain, both easily

accessible. The majestic mountain creates the backdrop to the Central City, making it one of the most

beautiful and best loved cities in the world.



CONVENTION VENUE

A BRIEF HISTORY OF THE BREAKWATER LODGE and

GRADUATE SCHOOL OF BUSINESS

In the early 1840’s, the British authorities were given

the suggestion that long term British convicts that

had been sentenced to labour could effectively be

used in South Africa as construction labour for

“public works”.

The Capetonians opposed this plan, however the idea of the convict system remained popular in the minds

of the colony leaders and the Home Office because it could contribute vastly to the expansion of the

colony at a lesser expense using free labour. The other advantage was that it gave an opportunity for

offenders to be taught certain skills which could benefit the colonial labour market. The motion of “convict

labour” was passed in 1844.

The original Breakwater Prison was established in 1859 on the premises of the now Breakwater Lodge. Its

purpose was to house the long term male convicts that were to work on the construction of the

breakwater in Table Bay. The colonial system

was mainly concerned with separating groups

of convicts into labour forces made up of men

of the same race. Some races were seen as

less able to respond to rehabilitative

programmes, which led to the construction of

the Treadmill in 1880. It can still be viewed

today and is located at the end of the row of

isolation cells. It was a cruel invention which

was used for petty jail offences. The Industrial

Breakwater Prison was built in 1901 to house

the white male convicts. The design of the prison and enclosed courtyard had a capacity for 352 prisoners.

A portion of the stone courtyard walls still have the original etched sketches done by the prisoners over

the years.

At that time the white community were taught trades according to their class and category. Most worked

as skilled labour at the docks. The Breakwater Prison was only used as a convict station for 10 years.

Between 1911 and 1926 it housed more juvenile offenders.

The building is currently been leased by the University of

Cape Town and the Graduate School of Business along

with the Breakwater Lodge, Protea Hotel.

CONFERENCING FACILITIES IN THE HEART OF THE V&A

WATERFRONT

From its Portswood Ridge vantage point, Protea Hotel Breakwater Lodge conference and meeting facilities command a birds-eye view of the restored harbour and forms part of the Breakwater Campus of UCT’s Graduate School of Business.


PRIMARY ACCOMMODATION OPTION

1. PROTEA HOTEL BREAKWATER LODGE

Just minutes away from restaurants, pubs, theatres and shops,

the Protea Hotel Breakwater Lodge is premier Cape Town

hotel accommodation, ideally positioned in the heart of Cape

Town’s V & A Waterfront development.

Once a 19th Century prison, the Protea Hotel Breakwater

Lodge today provides comfortable and affordable Cape Town

hotel accommodation. Neighbouring Cape Town’s CBD, the

Protea Hotel Breakwater Lodge lies within easy reach of the main routes to the beaches, mountain walks

and city hotspots, not to mention the airport. Just a few feet away are the Waterfront’s multitude of

celebrated eateries and entertainment centres. Not far away is Cape Town’s city centre with its buzzing

nightlife and myriad of tourist attractions.

The rooms are all elegant and stylishly decorated with comfortable furnishings as well as being equipped

with mini fridges, 22 inch LCD Television sets with an 11 channel DSTV package, radio and a direct-dial

telephone.

SECONDARY ACCOMMODATION

OPTIONS 2. PROTEA HOTEL CAPE CASTLE

Enjoy the convenience of being literally on the doorstep

of the V&A Waterfront at the Protea Hotel Cape Castle,

a 3 star hotel in Cape Town that offers comfortable

apartments with all the trimmings.

The hotel is within easy strolling distance of the

Waterfront, the CBD, sidewalk bistros and some of Cape

Town’s most exciting restaurants, pubs and shops.

The Protea Hotel Cape Castle’s fully serviced apartment suites boast generous en-suite bedrooms, lounges,

dining areas and fully equipped kitchens. The Protea Hotel Cape Castle comprises of 65 appointed

apartments; Studio, Standard and Superior Bedroom.

3. PROTEA HOTEL VICTORIA JUNCTION

Situated in the urban landscape of Green Point, the location offers

easy access to major Cape Town tourist attractions as well as the

CBD, the Cape Town Convention Centre and the V&A Waterfront for

GUESTS staying on business. All 172 fresh bedrooms now feature

sleek, modern design that offer environmentally friendly lighting,

water-saving rain showers and energy efficient entertainment

options like the Bravia LCD screens and iPod docking stations.

International adaptor installations also improve services to our

International GUESTS.


4. PROTEA NORTH WHARF The 4–Star Hotel is within walking distance of the Victoria & Alfred

Waterfront, Cape Town CBD and the Cape Town International

Convention Centre. Its secure, central city location makes it ideal

business and leisure travellers wanting to explore Cape Town and

surrounds, even a beach holiday in Cape Town is possible from this

ideal location.

Offering luxury apartment style accommodation in the heart of Cape

Town City in the form of 67 spacious rooms and suites. All rooms

have full self–catering options, are en–suite, with well–equipped

kitchenette and separate lounge/dining areas. There is a luxury

apartment available for disabled GUESTS.

MAP OF ACCOMMODATION

OPTIONS Protea Breakwater Lodge

Protea Cape Castle

Protea Victoria Junction

Protea North Wharf

Protea Fire & Ice


PARTICIPANTS PROGRAM TIME SLOTS

SUNDAY 11

th

MONDAY 12th

TUESDAY 13th WEDNESDAY 14th

THURSDAY 15th

FRIDAY 16th

Breakfast available

Breakfast available Breakfast available

Breakfast available

Breakfast available

09:30 – 11:00

Opening Ceremony Welcome by the Host WFTGA Welcome and Official Greeting

Speaker - presentation




11:00 – 11:30

Press conference and Tea Break

Tea Break Departures for ‘Big 5’ Safari experience On board educational & information sessions (WFTGA to advise) Buffet lunch. Opportunity to view some of the Big 5 as well as an enormous variety of other wildlife, such as buck, zebra and crocodiles. View typical vegetation on land that was once the hunting grounds of the ancient Khoi/San hunter-gatherers.

Tea Break Tea Break (collect certificates)

11:30 – 12:30

Participants / Pre-tour arrivals throughout the day Transfers from airport to include a Cape Town city orientation tour before check-in

Keynote speaker Speaker - presentation


Closing session Reports, presentation of 2017 Host and new EXBO

12:30 – 13:30

Lunch break Lunch break (packed lunch)

Lunch break (excl)

Farewell Lunch (collect certificates)

13:30 – 15:00


Visit Table Mountain, one of the 7 Natural Wonders of the World, by taking the Cable Car to the summit. Enjoy panoramic views over Cape Town. The drive to Cape Point will take you down the Cape Peninsula and along one of the Worlds’ most beautiful drives, Chapman’s Peak.

Workshop A or Workshop B

15:00 – 15:30

Entertainment Workshop C or Workshop D

Post-Tour departures Airport Transfers

15:30 – 16:00

Tea Break

Tea Break

16:00 – 17:30


Workshop E or Workshop F

18:00 – 19:30

At Leisure At Leisure

19:30 Welcome Dinner – Two Oceans Aquarium and Auction (accompanying persons)

19:30 Meet for Cocktails and networking

Dinner (excl) at Leisure

Departures to a mystery venue

20:00 Depart on a ‘Roaming Dinner’ learning about the Waterfronts history en route (accompanying persons)

Evening City Tour - Topless Bus experience (attendance optional)

GALA Dinner – Enjoy an authentic African experience (accompanying persons)

Accompanying

persons day program:

Full day Table Mountain and Peninsula Tour Visit Table Mountain, one of the 7 Natural Wonders of the World, by taking the Cable Car to the summit. Enjoy panoramic views

Full day City Walking Tour This full day walking tour will include visits to the Cape Town city centre, the Company Gardens, St Georges Cathedral, the

Full day ‘Big 5’ Safari Buffet lunch. Opportunity to view some of the Big 5 as well as an enormous variety of other wildlife, such as buck, zebra and crocodiles. View

Full day Kirstenbosch Botanical Garden and Winery Tour Kirstenbosch National Botanical Garden is set against the slopes of Table


over Cape Town. The drive to Cape Point will take you down the Cape Peninsula and along one of the Worlds’ most beautiful drives, Chapman’s Peak.

Bo-Kaap district (lunch stop), Greenmarket square and flea market. This walking tour will cover history, architecture, culture and heritage.

typical vegetation. (Malaria free reserve)

Mountain. Enjoy a guided walk through the gardens. Visit a winery in Constantia valley, one of South Africa’s oldest wine producing areas.

OVERVIEW OF CONVENTION PROGRAM PROGRAM

ITEM

AGENDA GENERAL INFORMATION SPEAKER/PRESENTER

Opening Ceremony

Entertainment by local musician

Performer

Welcome by Host

Cape Town City, The Federation of Tourist Guides Associations (FSATGA) and the Cape Tourist Guides Association (CTGA) welcome delegates

Representatives to be allocated

Welcome by WFTGA

WFTGA President Mrs Rosalind Newlands

Official Greeting Western Cape Minister of Finance, Economic Development and Tourism

Press conference

Hosted in Breakaway room

Welcome Dinner

A Venue with a difference: The Two Oceans Aquarium (Walking distance to convention accommodation)

As sustainability and event greening gains popularity and importance, the Two Oceans Aquarium is the ideal choice. The Aquarium is committed to reducing its environmental impact and, in recognition of its efforts, was awarded Platinum status by the Heritage Environmental Management Company in 2011. Guests will be enthralled with the wonders of the underwater world as they have the opportunity to wander around the various galleries of the Two Oceans Aquarium.

1 hr presentation by Host

Introducing the City of Cape Town, the Province of Western Cape and the Country of South Africa. Staying with our theme “WATER” we will introduce EXBO, Delegates and Participants to Cape Town – a city situated between two oceans. Following tributaries and rivers we will introduce the Province, Western Cape. This journey with the water will continue into the rest of the country. This natural resource will be explored, in both a serious and entertaining aspect. We will also incorporate the different cultures and languages of the areas.

Representatives to be allocated

‘Roaming Dinner’ And ‘Historical walking tour’

Venue – The V&A Waterfront (Walking distance to convention accommodation)

All participants, delegates and EXBO will gather for cocktails before departing on part 1 of the walking tour. At the first stop appetizers will be served and thereafter the group will continue with part 2 of the walking tour. At the second stop the Main meal will be served followed by the final part 3 of the walking tour to the final destination where Dessert will be served. The Historical Walking tour will be presented by Site Guides in full traditional uniforms from that era.

Volunteer local guides will assist with this ‘Roaming Dinner’

Gala Dinner

Venue – Mystery Venue

This Mystery Venue will provide a sit-down Dinner. Local foods and beverages will be served. Entertainment will be provided by local musicians,

http://www.aquarium.co.za/blog/entry/the_green_path_to_platinum/


PROGRAM ITEM AGENDA GENERAL INFORMATION SPEAKER/PRESENTER

Key note speaker

To be provided by WFTGA To be provided by WFTGA

Speaker/Presentation

Introduction to Tourist Guiding in South Africa

Explanation of SA’s qualification system, registration, general systems and regulations. Brief discussion around the challenges faced by Tourist Guides in South Africa. Introduction to the Countries Guiding Associations.

Speaker to be allocated

Speaker/Presentation Introduction to South African Culture & Heritage

Background on the different cultures, languages spoken and traditions in South Africa and its Provinces

Speaker to be allocated

Speaker/Presentation Eco-Tourism

The Challenges, opportunities and managing the future. This ‘eco’ approach will be strongly linked to the effects that water/lack-of water has on nature.

Wildlife Experiences and Tours, Tour Operator and Tourist Guide

Speaker/Presentation Tourism Trends and Online Challenges

Identifying your place as a Tourist Guide in this ‘pool of online media madness’

William Price – South African Tourism

Speaker/Presentation History of Cape Town

This topic will link closely to the ocean and the ships that came to Cape Town. It will also include how the harbour (now the V&A Waterfront) came about, as well as very interesting history behind the Conference venue location.

Willem Steenkamp – Author, Historian and Tourist Guide

Speaker/Presentation The re-instatement of the ecological link that reunites the mountain and the ocean, into a public landscape, as a sustainable solution

RECLAIM CAMISSA will have put in place the infrastructure to connect people to this vital resource, with beautiful parks; pedestrian walkways; and urban public places by celebrating the waters that link mountain to sea, past to future, and people to the environment. These would have a large impact on Tourist guiding and tourism potential.

“Reclaim Camissa” project representative

Speaker/Presentation Responsible Tourism – Water based activities in tourism

There are many guides that earn a living either directly or indirectly by guiding activities on the Ocean and/or on rivers. How sustainable and eco-friendly are these practices, and what should guides (and site guides) consider changing or doing differently.

Responsible Tourism representative

Speaker/Presentation Cape Towns’ ‘Big 6’

6 of Cape Towns’ most unforgettable experiences. Kirstenbosch Botanical Gardens, Table Mountain, Robben Island, Cape Point, Constantia Vineyards and the V&A Waterfront An introduction and their historical and modern day influences on Cape Town and visitors.

‘Big 6’ representative

Speaker/Presentation (Session on coach bus)

The BIG 5 – Animals of Africa

An informative session introducing the BIG 5 animals will be given by local guides, in preparation for possible sightings of the animals at the Safari

Volunteer Tourist Guides on board the vehicles

(Shuttle service to the venue)

dancers and singers. The evening will have a strong African Cultural feel and will be an appropriate farewell to the convention.


farm. The Big 5 are the Elephant, Leopard, Rhinoceros, Buffalo and Lion

Speaker/Presentation (Session on coach bus)

The BIG 7? – Animals of Africa

An informative session discussing an additional 2 animals which could become part of the BIG 7, namely the Great White Shark and the Southern Right Whale.

Volunteer Tourist Guides on board the vehicles

PROGRAM ITEM AGENDA GENERAL INFORMATION SPEAKER/PRESENTER

Workshop A Incorporating Responsible Tourism into Tours Responsible Tourism forms a large part in the future of Tourism. Advice around how to practically incorporate Responsible Tourism as a Tourist Guide while touring.

Participants will discuss suitable ways within their environment and identify opportunities. Each participant will leave with a basic knowledge and understanding of Responsible Tourism.

Fairtrade and Tourism representative

OR Workshop B

Incorporating Responsible Tourism into Tours Are you as a Tourist Guide partnering with and using facilities that encourage Responsible Tourism? How to identify Responsible Tourism practices.

Discussions and information around identifying facilities meeting the necessary criteria for Responsible Tourism. Participants will receive the relevant understanding in selecting the right facilities to partner with.

Fairtrade and Tourism representative

Workshop C 11 Official Languages & Cultures A cultural journey into 11 uniquely South African languages. Participants will be introduced to the 11 types of languages, brief history of each, and the traditional clothing.

Participants will learn how to greet each other in the languages. Participation and team work will be encouraged during this session.

Facilitator to be confirmed

OR Workshop D

The Rainbow Nation A phrase coined to describe post-apartheid South Africa after the 1994 democratic elections. The term was intended to encapsulate the unity of multi-culturalism and the coming together of people of many different nations.

Information will be shared and participants will engage in discussions around this phrase and situation in SA. Participation and team work will be encouraged during this session.

Facilitator to be confirmed

Workshop E Tutored Local Wine Tasting Cape Town is one of the 9 ‘Great Wine Capitals’ in the world. This will serve as an introduction to CT wines and wine tourism. Includes sampling of local wines and unique SA varietals.

The Tourist guides role in promoting wine tourism. How to encourage your guests to taste correctly and responsibly. Participants will leave with knowledge and information about wine, wine tourism and wine tasting.

The Wine Academy Facilitator to be confirmed

OR Workshop F

Tutored Traditional Food Tasting South Africa’s cultures allow for a large varietal of traditional foods. Participants will be introduced to the local foods and the cultural influences on each. Sampling of local foods.

Introducing the 5 traditional meals participants will also have the opportunity to discuss their particular traditions. Participants will get to know traditional foods from around the world. Participants will leave with local recipes to take back home.

CPUT Hotel school Facilitator to be confirmed


OPTIONAL PRE- and POST TOURS TOUR 1 “The Fairest Cape”

2 nights – 3 days

Visit the Paarl, Franschhoek and Stellenbosch regions.

TOUR 2 “Garden Route Splendour”

5 nights – 6 days

Cape Town to Hermanus, Swellendam, Mossel Bay, George, Knysna, Plettenberg Bay to Port Elizabeth.

TOUR 3 “Western Caper”

5 nights – 6 days

Cape Town to Mossel Bay, George, Knysna, Plettenberg Bay, Oudtshoorn, Robertson to Cape Town

TOUR 4 “Scenic Mpumalanga & Kruger Park”

3 nights – 4 days

Johannesburg to Drakensberg mountains, Pilgrims Rest, Kruger National Park, Blyde Canyon to Johannesburg

TOUR 5 “The best of KZN”

3 nights – 4 days

Durban to Drakensberg Heritage site, iSimangaliso Wetland and Umhlanga Rocks to Durban


VISITING SOUTH AFRICA Language: While French and German are becoming increasingly common with immigration from Europe as

well as West and Central Africa, the business language of Cape Town and the Western Cape is English.

An excellent business tourism infrastructure:

There are a host of world-class multi-purpose venues to choose from, including the Cape Town

International Convention Centre (CTICC), an impressive, architecturally striking city landmark.

The destination also has an excellent support system for hosting any event, from the largest convention to

innovative themed events.

Easy access:

• Cape Town International Airport is served by more than 20 international airlines on a weekly basis,

linking the destination to global hubs like Frankfurt, Amsterdam, Dubai, Singapore and London.

• The city is an overnight flight from any European destination.

• The airport is situated 20 minutes from the city centre.

• On arrival, access to ground transport is simple and convenient, with taxis, and Tourist Guides.

• Conveniently connect to the City Centre via the MyCiti Bus at only R53.00 per person.

Value for money:

The destination is recognised internationally as one of the most affordable business tourism and incentive

travel destinations in the world.

Variety is the spice of life:

Cape Town and the Western Cape is a cosmopolitan destination, where cultural diversity is welcomed.

Immigration from Europe and Africa has lent the city in particular an exciting vibrancy, adding to its

creativity.

A wealth of artistic and musical talent, opera, ballet, drama and comedy are always on offer.

First class wining and dining:

The region is one of the wine capitals of the world, and the renowned Cape Winelands is both within the

city and on its doorstep.

The destination’s many restaurants serve traditional or contemporary Cape and international cuisine.

Average monthly temperature in January (Degrees Celsius):

Average daily maximum temperature is 26 degrees Celsius

Currency: South African Rand (ZAR, or R0.00)

Value-Added Tax (VAT):

South Africa has a value added tax of 14% on purchases and services.

Foreign visitors can reclaim their VAT on collective purchases of more

than R250 at a number of refund offices around the city.

The VAT refund office is located at Cape Town International Airport.

Credit Cards: South Africa has a modern and sophisticated banking and commercial system, and most

shops, restaurants and hotels accept major credit cards.


VISA REQUIREMENTS


GETTING AROUND By Coaches, Shuttle Buses and Tourist Guides Luxury air-conditioned coaches, shuttle buses and volunteer Tourist guides will move delegates between the airport, hotels, the conference venue and their functions. Metered taxis are also available.

By Train Cape Town station is situated in the centre of the CBD, and the functional Metro Rail system connects the city centre with the northern suburbs, southern suburbs and Cape Flats.

By Bus The new Integrated Rapid Transit (IRT) System offers international visitors a scheduled bus service between the city centre, the airport, and select suburbs in Cape Town. By consolidating existing rail, bus, minibus and metered taxi services, the IRT will provide an efficient and robust transport network. The first phase of transformative development will focus on offering a safe high-quality bus-based ( Bus Rapid Transit) system that delivers fast, comfortable, and cost-effective urban mobility in the city centre with competitive prices. CCTV surveillance cameras and security personnel are available to ensure commuter’s safety and security is prioritised. Infrastructure is wheelchair friendly. A staggered development will see the completion of the network in 2018, an initiative that will dramatically improve customer experience.

MyCiTi bus service The MyCiti airport-to-city service runs between the newly completed Cape Town International Airport and the Civic Centre bus stations via the N2 and Eastern Boulevard. This service will operate between 20 and 24 hours a day at a cost of R57,00 one way. It will depart every six to 30 minutes, depending on demand. The MyCiti inner-city bus service provides convenient transport to hotels, accommodation nodes, restaurants, entertainment areas, parking areas, and places of interest. Each journey costs R10,00 and buses depart every 10 to 30 minutes and operate between 20 and 24 hours a day.

Topless tours This service visits the major attractions around the city and is a convenient way to experience Cape Town’s many varied attractions. The bright red “Hop-on Hop-off” city sightseeing service comes complete with nine multilingual commentary channels, plus a “kiddie’s” channel and is an ideal and convenient method of travelling to and viewing the most popular attractions in and around Cape Town. Tickets can be bought on board the bus or online by visiting www. citysightseeing.co.za or from the Cape Town Tourism Visitor Information Centre in Burg Street.

Bus charters Should a tourist group want to visit any area that is not on a normal bus route, a bus or coach may be chartered to drive the group to and from the destination. This should be planned well in advance and information is available from www.satsa.com

Tourist Guides Employ the services of a legally registered Tourist Guide and take full advantage of visiting this beautiful city. Most legal Tourist Guides have fully licensed and insured vehicles ranging in size and ideally suited for individuals, couples and small groups. Using a legal Tourist Guide will provide you with value-added and unique experiences in and around the Mother City. Visit Cape Town Tourism Visitor Information Centre and request a tourist guide.


YOUR HOST CITY: A SAFE CITY Despite perceptions to the contrary, Cape Town is as safe as most international cities, and this is in no small measure due to the efforts of the Central City Improvement District (CCID).

One of the main drivers behind the establishment of the CCID in 2000 was to make Cape Town’s Central City the safest in the country. The vision was to set up effective preventive and reactive security measures through highly visible police officers, mobile vehicles and a bicycle squad twenty four hours a day.

This public/private partnership collects more than R27 million a year from property owners in the city, half of which pays for extra security on the streets of Cape Town’s CBD.

Altogether, 200 security officers keep the streets of the CBD safe, day and night, for all those who work in, live in or visit the city. The dedicated team of security managers and foot officers, who are highly visible, patrol the streets on a 24-hour basis.

Multi-lingual officers All officers are fluent in English. The other languages spoken are Afrikaans and Xhosa. A CCTV surveillance network, paid for by the City of Cape Town, assists in keeping crime at bay. In addition, Cape Town now also boasts a municipal police force. Three hundred and fifty officers have already been trained, 35 of whom are allocated to the central city specifically.

CCID security officers work in a close partnership with the private sector and all law enforcement agencies by communicating on a daily, weekly and monthly basis. The CCID officers work regularly with the SAPS in special operations related to illegal activities in problem buildings, illegal trading, fraud, drug trafficking and prostitution.

This unique partnership has seen a consistent decrease in the crime rate – and to date, since 2000, the CBD has experienced an astounding 85 percent decrease in crime.

A mobile Safety Kiosk, set up last year by the CCID Security Department, which provides visible security in a range of locations, has made a huge contribution to security in the city. The kiosk provides visible policing in key locations, events, hotspot areas and problematic locations. The CCID Security Department has also been expanding the Safety Kiosk programme.


TRAVEL TO AND WITHIN SOUTH AFRICA Delegates to Cape Town mostly arrive and depart by air. Once on the ground, getting around is relatively

simple and convenient, with taxi and hire-cars (and hotel shuttles) being the preferred modes of transport

for international travellers.

Johannesburg (OR THAMBO), Durban and Cape Town have modern airports with facilities to match. Apart

from shops and restaurants, international arrival halls have banks and foreign exchange outlets. Lounges

are available for business-class travellers. All of the airports offer wireless Internet (WIFI) access

throughout the building or designated ‘hot spots’ where coverage exists. There are WIFI facilities at both

the International and Domestic Terminals at Cape Town International Airport.

Public telephones, which operate with either coins or phone cards, are found in all terminals. In the

International Terminal there are cellular (mobile) telephone rental outlets. There is one outlet in Domestic

Arrivals. Cellular telephone coverage is available across the Western Cape.

Departing passengers should allow at least two and a half hours check-in time for all international flights.

An hour and a half is normally adequate for

domestic check-in and this will allow for

sufficient time for parking and check in

processes. Foreign visitors leaving South

Africa may claim back Value Added Tax on

purchases from the VAT refund

administrator at Cape Town International

Airport. The goods and proof of purchase

receipt have to be shown to the

administrator before check-in.

INTERNATIONAL AIRLINES FLYING INTO CAPE TOWN:

Air Mauritius / Air Namibia (Regional) / British Airways / Emirates / KLM / Lufthansa / Singapore Airlines /

South African Airways / Virgin Atlantic / Turkish Airlines / Qatar Airways/ SA Express

DOMESTIC AIRLINES FLYING TO CAPE TOWN:

In addition, domestic carriers also service Cape Town, with frequent scheduled onward services to other

centres in South Africa including Johannesburg, George, Durban, Port Elizabeth, East London, Kimberley,

Bloemfontein, Upington and Nelspruit.

British Airways/Comair / Kulula / South African Airways/Airlink/Express / Mango / Interlink Airlines

DOMESTIC AIRPORTS IN SOUTH AFRICA:

Johannesburg, KZN, Port Elizabeth, East London, George, Kimberley, Bloemfontein, Upington, Nelspruit

South Africa & Cape Town - the City, the People, the Tourist Guides,

look forward to welcoming the EXBO, Delegates and Participants

from all around the World, contributing to what will most certainly

be one of the WFTGAs’ most memorable conventions to date.


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Bid to host the World Federation of Tourist Guide ... C… · Reclaim Camissa will put into place the infrastructure to connect people to this resource, with beautiful parks, pedestrian