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BIDDING DOCUMENTS (Tender No. PSIC/C&M/VR-414-III) HIRING OF SERVICES OF “A” CATEGORY CHARTERED ACCOUNTANTS FIRMS, ENLISTED BY STATE BANK OF PAKISTAN, FOR MONITORING & THIRD PARTY VALIDATION OF CHIEF MINISTER’S SELF-EMPLOYMENT SCHEME (CMSES) (OCTOBER, 2014 TO SEPTEMBER, 2016) DIRECTORATE OF CREDIT & MARKETING PUNJAB SMALL INDUSTRIES CORPORATION, 315-ALFALAH BUILDING, THE MALL, LAHORE. PHONE: 042-99201432 EMAIL: [email protected], Website: www.psic.gop.pk Rs.1,000/-

BIDDING DOCUMENTS - Punjabeproc.punjab.gov.pk/BiddingDocuments/41711_bidding doc 20.10.15.pdfamount of 5% of the overall bid value as refundable earnest ... The bidding documents can

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BIDDING DOCUMENTS

(Tender No. PSIC/C&M/VR-414-III)

HIRING OF SERVICES OF “A” CATEGORY CHARTERED

ACCOUNTANTS FIRMS, ENLISTED BY STATE BANK OF PAKISTAN,

FOR MONITORING & THIRD PARTY VALIDATION OF CHIEF

MINISTER’S SELF-EMPLOYMENT SCHEME (CMSES)

(OCTOBER, 2014 TO SEPTEMBER, 2016)

DIRECTORATE OF CREDIT & MARKETING PUNJAB SMALL INDUSTRIES CORPORATION,

315-ALFALAH BUILDING, THE MALL, LAHORE. PHONE: 042-99201432

EMAIL: [email protected], Website: www.psic.gop.pk

Rs.1,000/-

TABLE OF CONTENTS

Sr. No. Particulars Page No.

1. Tender Notice 01

2. Instruction to bidders 02

3. Form of bid 04

4. Form of contract 05

5. General terms & conditions 06

6. Delivery time or completion schedule 09

7. Qualification criteria 10

8. Bid evaluation criteria 11

9. Format of all securities required 13

10. Terms of References (TORs) for Chartered

Accountants Firm 14

11. Additional information: 16

12. Overview of CMSES 17

13. Service Agreement with PSIC & Akhuwat along

with Project Guide Lines 19

14. Akhuwat Operational Manual 36

15. Detail of Akhuwat Offices 73

16. PPRA Rules, 2014 80

ISO 9001:2000

CERTIFIED

PUNJAB SMALL INDUSTRIES CORPORATION

DIRECTORATE OF CREDIT & MARKETING,

327-ALFALAH BUILDING, THE MALL, LAHORE

TENDER NOTICE

(Tender No. PSIC/C&M/VR-414-III)

HIRING OF SERVICES OF “A” CATEGORY CHARTERED ACCOUNTANTS FIRMS,

ENLISTED BY STATE BANK OF PAKISTAN, FOR MONITORING & THIRD PARTY

VALIDATION OF CHIEF MINISTER’S SELF-EMPLOYMENT SCHEME (CMSES)

Punjab Small Industries Corporation (PSIC) is executing an interest free self-employment

scheme titled “Chief Minister’s Self-employment Scheme” (CMSES) with Rs.5000.00 million

on revolving basis for unemployed youth of Punjab in collaboration with M/S Akhuwat.

For validation of disbursement of Rs.6.146 billion to 306,085 loanees during 01.10.2014

to 30.9.2015 and monitoring & third party validation of expected disbursement of Rs.7.500

billion to approximately 345,000 loanees for the period 01.10.2015 to 30.9.2016, the “A”

Category Chartered Accountant Firms enlisted by State Bank of Pakistan, are requested to

submit Technical & Financial Proposals in accordance with the procedure prescribed in Rule-38-

2(a) PPRA-2014 i.e. single stage two envelop procedure. Financial Bid must be accompanied by

Pay Order/CDR in the name of “Punjab Small Industries Corporation” for a sum equal to an

amount of 5% of the overall bid value as refundable earnest money/bid security. Interested CA

Firms must furnish work plan and methodology covering the parameters i.e. Portfolio Risk, Pre-

Disbursement Plan and Process Monitoring in accordance with the Service Agreement signed

between PSIC & M/S Akhuwat and Operational Manual of the scheme.

The bidding documents can be purchased from Assistant Director (Credit & Marketing),

PSIC at Room No. 315, 3rd Floor, Al-Falah Building, The Mall, Lahore, during office hours on

submission of written application to Director (C&M), PSIC and upon payment of fee Rs.1,000/-

with Cashier of PSIC at Room No. 320, 3rd Floor, Al-Falah Building, The Mall, Lahore. The

deposit slip must accompany the technical proposal, else wise the bid will be stand rejected. The

same can be downloaded from PSIC website (www.psic.gop.pk) and PPRA website

(www.ppra.punjab.gov.pk).

The last date & time for submission of technical and financial proposals is November 04,

2015 at 12:30 pm. The tender should be dropped in the Tender Box placed at reception of PSIC

Head Office, 1st Floor, Al-Falah Building, The Mall Lahore on or before closing date & time.

The tenders will be opened on the same day at 01:00 pm in presence of the Bidding Firms. Bids

validity period shall be 120 days.

For further information and queries please contact Deputy Director (CMSES), Punjab

Small Industries Corporation, 315-Alfalah Building, The Mall, Lahore. Phone No. 042-

99201432, Email: [email protected].

Director (Credit & Marketing)

Punjab Small Industries Corporation

327-Alfalah Building, The Mall, Lahore. Phone No. 04299201432

INSTRUCTIONS TO BIDDERS

1. Bid documents can be purchased from Assistant Director (Credit & Marketing), PSIC at

Room No. 315, 3rd Floor, Al-Falah Building, The Mall, Lahore, during office hours on

submission of written application to Director (C&M), PSIC and upon payment of fee Rs.1,000/-

with Cashier of PSIC at Room No. 320, 3rd Floor, Al-Falah Building, The Mall, Lahore. The

deposit slip must accompany the technical proposal, else wise the bid will be stand rejected.

2. Tenders shall be addressed to the Director (Credit & Marketing), Punjab Small Industries

Corporation, PSIC, Room No. 315, 3rd Floor, Al-Falah Building, The Mall, Lahore.

3. Bid Security: Financial Bids must be accompanied by Pay Order/CDR in the name of

“Punjab Small Industries Corporation” for a sum equal to an amount of 5% of the overall bid

value as refundable earnest money/bid security.

4. Tender should be dropped in the Tender Box to be placed at the reception of PSIC Head

Office, 1st Floor, Al-Falah Building, The Mall Lahore, on or before time and date mentioned in

the Tender Notice.

5. Out station tenders should reach this office by Registered Post by due time & date.

Tender received through Telex /Fax and through Mail after 12:30 pm of the opening date will

not be entertained /considered.

6. Bids shall be submitted as per PPRA Rules Clause 38(2) (a) Single Stage- Two envelop

Procedure / comprise a package containing two separate envelops. Each envelop shall contain

financial & technical proposal.

7. The Envelops shall be marked as “FINANCIAL PROPOSALS” and “TECHNICAL

PROPOSALS” in bold and legible letter to avoid confusions.

8. Initially, only the sealed bid package will be opened by the Tender Opening Committee

on scheduled date and time as specified in Tender Notice in the Committee Room PSIC, 1st

Floor Al-Falah Building, The Mall, Lahore in the presence of bidders who may like to present.

9. Envelops marked “TECHNICAL PROPOSALS” shall be opened by the Technical

Committee on suitable date and time.

10. Envelops marked “FINANCIAL PROPOSALS” of the technically accepted bids shall

only be opened publically at the time and place to be announced by the Financial Committee.

Participated bidder will be informed accordingly.

11. The Financial Proposal of the bid found “Technically Non-Responsive” shall be returned

un-opened to the respective bidders.

12. The bid found to be the lowest evaluated shall be accepted.

13. Conditional / in complete quotation will be liable for rejection.

14. The rate should be quoted in Pak Rupees in words and figures and should be firm and

final.

15. The bidder shall absorb inland Delivery Charges involved in the delivery of items to

indicated sites and other overheads, duties, tax margins, and other contingencies expenses etc. in

the unit prices of the quoted equipments, as the same will not be separately payable by the

purchaser.

16. Prices should include all applicable taxes, duties, cost of transportation and

installation/commissioning charges up to the designated sites. The bidder should be fully and

completely responsible to the purchaser for all the deliverables.

17. No negotiations of any sort for reduction or compromise on the prices are expected once

bids are opened.

18. The bidder should note that fluctuation in currency rate, taxes or duties etc. shall not be

considered for enhancement of unit price at any cost.

19. Offered goods shall be in conformity with the given specifications. Any substantial

deviations from the specifications will render the bid unacceptable.

20. Advertisement may also be viewed on website www.psic.gop.pk and

www.ppra.punjab.gov.pk.

21. Following may be contacted for further details:

Deputy Director (CMSES), Punjab Small Industries Corporation, 315-

Alfalah Building, The Mall, Lahore. Phone No. 042-99201432, Email:

[email protected] during office hours on any working day.

22. Bidders should note that each and every page of the bid documents shall be signed

and stamped by the bidders and will be submitted with the bid.

FORM OF BID

The Director (C&M),

Punjab Small Industries Corporation,

Room No. 315, 3rd Floor, Al-Falah Building, The Mall,

Lahore

Subject :- TENDER NO. PSIC/C&M/VR-414-III FOR HIRING OF SERVICES OF

“A” CATEGORY CHARTERED ACCOUNTANTS FIRMS, ENLISTED

BY STATE BANK OF PAKISTAN, FOR MONITORING & THIRD

PARTY VALIDATION OF CHIEF MINISTER’S SELF-EMPLOYMENT

SCHEME (CMSES).

Reference tender notice dated _______ appeared in __________, we the

undersigned agree to provide our services for validation of disbursement of Rs.6.146 billion to

306,085 loanees during 01.10.2014 to 30.9.2015 and monitoring & third party validation of

expected disbursement of Rs.7.500 billion to approximately 345,000 loanees for the period

01.10.2015 to 30.9.2016 under “Chief Minister’s Self-employment Scheme” (CMSES).

Particulars Amount

in PKR

1. Validation of disbursement during 01.10.2014 to 30.9.2015

i. Random selection of branches up to 10% located in 36 districts of Punjab

ii. Random selection of loanees from each selected branch up to 5%

iii. Quarterly Validation/verification of loanees, on sample basis up to 1% of the total

Sub Total (1)

2. Monitoring & third party validation for the period from 01.10.2015 to 30.9.2016

i. Random selection of branches up to 10% located in 36 districts of Punjab

ii. Random selection of loanees from each selected branch up to 5%

iii. Quarterly Validation/verification of loanees, on sample basis up to 1% of the total

Sub Total (2)

Grand Total (1+2)

TOTAL Rs. ___________________

(Rupees ________________________)

Signature: _______________

Dated: __________ Name: _______________

M/S: _______________

Address: _______________

Continue on additional pages if necessary

FORM OF CONTRACT

The contract will be mutually finalized with selected Chartered Accountants Firm in the light of

Service Agreement with Akhuwat, Akhuwat’s Operational Manual and Terms of References for

Chartered Accountants Firm.

GENERAL TERMS & CONDITIONS

1. Bid Validity. The offer will remain valid for a period of 120 days from the date of

opening of bid. PSIC may request to extend the validity period and successful bidder shall

extend the same along with bid security validity accordingly.

2. Bid Security. Bidders are required to submit along with their bid 5% of the value of

total bid as bid security in the shape of Pay Order / CDR in the name of “Punjab Small

Industries Corporation”. Bid security in shape of cheque will not be acceptable.

3. The bid security (Pay Order/CDR) will be returned to unsuccessful bidders within fifteen (15) days

after award of contract /issuance of purchase order to the winning bidder.

4. The bid security of the successful bidder may be converted as part of the 1st payment on the written request of the winning bidder.

5. The bid security may be forfeited if the bidder withdraws the bid during the period of its validity or if the successful bidder fails to accept the purchase order / sign the contract within the respective due date.

6. Acceptance of Bid / Award of Contract: subsequent to approval of the proposal

(technical proposal and financial proposal) and finalization of bid process, the contract

may be awarded to the lowest bidder who has quoted the lowest rate in accordance with

the Punjab Procurement Rules-2014.

7. No dispute can be raised by any bidder whose bid has been rejected and no claim will be

entertained or paid on this account.

8. After Acceptance of the bids by the purchaser, the bidder shall have no right to withdraw their bids or claim higher price.

9. Letter of acceptance. After acceptance of the bid, a letter of acceptance / advance acceptance of tender will be issued only to the successful bidder(s).

10. Installation / Commissioning: Completion of assignment as per approved TORs OR specification according to the entire satisfaction of the ultimate consignee within the scheduled period will be made by the successful bidder.

11. Inspection: Comprehensive inspection regarding its quality as per offer of bidder will be carried out by the ultimate consignee or his representative who will issue an Inspection Certificate in token of having carried out Inspection strictly as per PSIC’s approved specifications. The successful bidder will accord all necessary facilities to him for the purpose.

12. Acceptance: The ultimate consignee will issue the acceptance certificate (receipt certificate / inspection certificate etc.) in the prescribed format and based on that respective payment will be released.

13. Advance - No advance will be paid. - No split / peace meal advance will be paid for any item.

14. Billing – Payment-Taxes

i. All payments will be made in Pakistani rupees only.

ii. Subject to fulfillment of others terms and conditions of bid documents / purchase order on receipt of necessary certificate from the ultimate consignee. The successful bidder shall raise the payment invoice for the services rendered to the ultimate consignee. The same shall be presented to Director (C&M), Punjab Small Industries Corporation, Room No. 315, 3rd Floor Al-Falah Building the Mall, Lahore, in the prescribed format.

iii. Taxes. The successful bidder shall have full and exclusive liability for payment of all duties taxes and other statutory payments payable under any or all of the statutes / laws etc … now or hereafter imposed in Punjab, Pakistan.

iv. Withholding/Income Tax etc. on the amount invoiced to PSIC shall be deducted at source as per Income Tax Law. The bidder along with bids shall furnish proof of registration with Income Tax Department.

v. Availability of GST number and deduction of Sales/Income tax as per Rules. (If supplier is exempted from Tax, exemption Certificate may be provided).

15. No offer shall be considered if:-

Received without earnest money/bid security It is received after time and date fixed for its receipt. Tenders unsigned. The offer is ambiguous. The offer is conditional. The offer is from black listed firm. The offer is received by telegram. The offer is received shorter validity than the required in the tender enquiry.

The offered stores are not confirming to specifications indicated in the tender enquiry. The bidders engaged in corrupt or fraudulent practices (including collusion/ pooling)

will be declared totally ineligible either indefinitely or for a stated period of time and blacklisted from being awarded any such contract financed by the Govt. of the Punjab.

Failure and Termination If you fail to conduct the assignment within the agreed

period, the PSIC shall be entitled at the option either:

To recover from you, as liquidated damages and not as

penalty, a sum equivalent to 2% of the amount quoted by

the firm for respective assignment.

16. The under mentioned Certificate must be signed failing which the offer shall not be

entertained/considered.

CERTIFICATE

We hereby confirm to have read carefully the TORs for carrying out the exercise of

monitoring and third party validation of CMSES and all the terms & conditions of tender

enquiry due for opening on ____________ at __________. We agree to abide all these

terms & conditions. We also hereby categorically confirm that the services offered by us

will be in accordance with the requirements / TORs mentioned in the bid documents. A bank

draft/pay order as bid security is enclosed in sealed financial proposal.

SIGNATURE

Seal of the Office of the Bidder

Name & Address of the Bidder

****

DELIVERY TIME OR COMPLETION SCHEDULE

i. The selected chartered accountant firm shall be responsible for complete the

assignment within the time schedule and deliver the required reports to PSIC

according to timeline agreed in the contract.

ii. Complete delivery from the place of firm to the Director (C&M), Punjab Small

Industries Corporation, Regional Office, Room No. 315, 3rd Floor Al-Falah Building

the Mall, Lahore, shall be made by the contractor as per ultimate consignee address

provided in the bidding documents / to be provided to the suppliers by the purchaser.

iii. The locations and respective quantity may be changed and final list will be provided

to the successful bidder by the purchaser/ultimate consignee.

iv. Insuring the goods in transit is the responsibility of the suppliers.

QUALIFICATION CRITERIA

1- “A” category Firm as per enlistment by State Bank of Pakistan

2- Registration with Institute of Chartered Accountants of Pakistan (ICAP)

3- NTN certificate

BID EVALUATION CRITERIA

Sr.

No. PARTICULARS

MAXIMUM

WEIGHTAGE

A. FIRM LEGALITY

1 Firm affiliation with international companies

(Benchmark: Affiliated = 10 & Non-affiliated = 0) 10

2 No. of years of affiliation

(Benchmark: 1 score for three years) 05

3 Duration of entitlement in “A” Category with State Bank of Pakistan

(Benchmark: Divide total weightage by no. of total years of inception of category system

to find score per year)

10

4 Having Registration with Registrar of Firms.

(Benchmark: Registered = 03 & Non-registered = 0) 03

5 Nature of affiliation (Member, Associate, Representative Firm)

(Benchmark: Member = 07, Associate = 05, Representative Firm = 03) 07

TOTAL 35

B. FIRM PROFILE

1 Audit experience

(Benchmark: Every 10 years has 3 scores) 09

2 No. of qualified Team Members and Partners (including their qualification,

experience and duration with the firm)

(Benchmark: 01 score for 05 CAs & 01 score for 10 ACCAs)

09

3 Overall clientele (Long term & short term and firm particulars)

{Benchmark: Corporate Banks = 02 (01 score for 05 Corporate Banks), NGOs = 02 (01

score for 05 NGOs) and No. of clients = 02 (01 score for 10 clients)}

06

4 Geographic spread in Punjab at Divisional Level

(Benchmark: 01 score for Lahore division and 1/2 score for other division) 03

5 Score in Quality Control Rating (QCR) by ICAP

(Benchmark: exist in QCR = 03 & No-existence in QCR = 0) 03

6 Previous experience of carrying out monitoring & validation exercise (same nature)

(Benchmark: 01 score for Monitoring &Validation of 01 project) 05

TOTAL 35

C. TECHNICAL ANALYSIS

Work plan / Monitoring methodology on:

1 Portfolio Risk

(Based upon Service Agreement, TORs and Akhuwat Operational Manual) 09

2

Pre-disbursement Plan

(Based upon Service Agreement, TORs and Akhuwat Operational Manual)

Indicate separate proposed fee for audit on sample basis up to 5% at branch level located

in 36 districts of Punjab.

12

3

Process Monitoring

(PSIC – Akhuwat & Akhuwat - Loanees)

Estimates to be given for random selection of branches up to 10% located in 36 districts

of Punjab.

Estimates to be given for random selection of loanees from each selected branch up to 5%

For Quarterly Validation/verification of loanees, estimates to be given for 1% on sample

basis of the total

09

TOTAL 30

TOTAL WEIGHTAGE 100

Continued…

IMPORTANT:

i. The CA Firms fulfilling the technical criteria with at least 65% marks shall be

selected for opening of their financial bids.

ii. Least cost method will be used for selection of the CA Firm.

iii. Financial bid may include all taxes applicable in Punjab.

FORMAT OF ALL SECURITIES REQUIRED

o Pay orders, Call deposit receipts duly issued from the scheduled banks.

Annexure - A

PROJECT GUIDELINES

1. PROJECT BACKGROUND

1.1 The Chief Minister, Punjab constituted a Committee on 30.4.2011 under the

Chairmanship of Mr. Mohammad Pervaiz Malik MNA to determine the broad parameter

of collaboration between PSIC and Micro Finance Partner Firms (eligible through

competition) to launch a loaning scheme under reference for the skilled / un-skilled

unemployed youth.

1.2 The Committee met on 2nd May, 2011 and recommended that the Govt. of the Punjab

may provide interest free loan to PSIC which will be utilized through the Micro Finance

Partner Firm duly selected on merit for disbursement of funds to the target groups.

1.3 Similarly, it was decided that the Partner Firm should be selected through a transparent

process in line-with eligibility criteria approved by the Committee followed by signing of

a legal agreement between PSIC and the qualified Partner Firm, specifying their roles and

area of responsibilities.

1.4 Subsequently, in a meeting held on 05.05.2011 Chaired by Chief Minister Punjab it was

decided that PSIC would develop a Micro Finance Self Employment Scheme

accommodating preferably female graduates and un-employed youth possessing diploma

/ certificate from TEVTA & PVTC. Government of the Punjab allocated an amount of

Rs.1000.00 million as loan to PISC under Self Employment Scheme for un-employed

youth for the year 2011-12.

1.5 Subsequently, PSIC advertised the Expression of Interest in the Newspapers, which

appeared in daily Nation & Naw-e-Waqt on 10.5.2011 inviting technical and financial

proposals for submission by 30.5.2011.

1.6 In response thereto, three (3) Expressions of interests were received as under:-

I. M/s. Akhuwat Lahore.

II. M/s. Community Reforms Foundation, Islamabad.

III. Women Social Organization, Lahore.

1.7 The proposal for launching / approval of the scheme was presented and discussed in 78th

meeting of PSIC Board of Members and decided that contesting Micro Finance Firms

will make detailed presentation about their area of activities. In its 79th Meeting of PSIC

Board of Members held on 25.6.2011, the representatives from all the three firms were

given an opportunity to present their credibility. The Recommendations of PSIC Board

are hereunder:-

a) The scheme should be termed as a “Pilot Project” and introduced at Divisional

level.

b) The qualified Micro Finance Firm should use the logo of Govt. of the Punjab and

PSIC in its documentations.

c) The public awareness campaign and media advertisement should be done under

the aegis of Government of the Punjab.

d) It was decided that Finance Department, Government of the Punjab should

exclusively monitor the implementation of the scheme to ensure accuracy and

transparency for the use of this public fund. The Member Board representing

Finance Department, Government of the Punjab expressed their inability and

incapacity to this affect.

e) A High Power Steering Committee was recommended to be constituted inclusive

of MPAs/MNAs of the respective areas of the Punjab, Secretary Social Welfare,

Secretary Finance, Secretary (P&D), Secretary Labor, Secretary Industries,

Commerce & Investment, Chief Executive Officer Micro Finance Partner Firms,

Chairman, PVTC, Chairman, TEVTA, Member from Academia and one female

Member from Civil Society. It was further recommended that this Committee be

Chaired by the Chief Minister Punjab.

1.8 The above position was submitted to Chief Minister Punjab and he very kindly

constituted a Steering Committee of the following:-

i. Mr. Muhammad Pervaiz Malik, MNA

ii. Khawaja Saad Rafique, MNA

iii. Chairman, P&D Board

iv. Chairman, TEVTA

v. Chairman, PVTC

vi. Secretary Social Welfare

vii. Secretary P&D

viii. Special Secretary Finance

ix. Managing Director, PSIC

1.9 The 1st meeting of the Steering Committee was held on 12.8.2011 under the

chairmanship of Mr. Muhammad Pervaiz Malik, MNA duly attended by Chief Secretary,

Punjab. After detailed deliberations, following decisions were taken:-

i. Since PSIC has relevant experience and mandate of executing loaning schemes,

therefore, PSIC may implement this loaning scheme of Rs. 1000.00 Million, for

which necessary funds have already been allocated by Finance Department.

ii. PSIC has already done some ground work and invited Expressions of interest

(EOI) through advertisement and PSIC Board feels that M/s. Akhuwat is the best

among the three Micro Finance Firms for execution of the project. However, in

order to address the reservations / observations of PSIC Board, M/s Akhuwat may

be asked to make a presentation before the Steering Committee tentatively on

Wednesday 17th August-2011 at 11:30 a.m in Committee Room of S & GA

Department.

iii. Following M/s Akhuwat’s presentation before the Steering Committee,

recommendations thereof may be discussed and finalized in joint meeting of

Steering committee and PSIC BOM under the chairmanship of the Chief Minister

Punjab.

1.10 2nd meeting of Steering Committee was held on 18.8.2011 under the chairmanship of

Mr. Muhammad Pervaiz Malik, MNA and Dr. Amjad Saqib, Executive Director,

Akhuwat gave a presentation regarding concerns raised by PSIC Board of Members.

1.11 After detailed deliberations, it was agreed that a joint meeting of members of Steering

Committee and PSIC Board of Members would be held with Chief Minister, Punjab to

decide the Micro Finance Partner Firm (MFPF) for disbursement of small loan.

1.12 Accordingly, a meeting of Steering Committee on Small Loans was held on 24.8.2011

under the Chairmanship of Chief Minister Punjab decided as under:-

a. The execution agency would be PSIC which would enter into a Service

Agreement with the selected Micro Finance Service Provider and the service

agreement would be approved by the PSIC Board.

b. PSIC would create a Self Employment and Entrepreneur Assistance Fund with the

earmarked amount of Rs. 1 Billion in F.Y 2011-12.

c. Institutional Mechanism would be through transfer of Rs. 1 Billion earmarked in

budget estimate 2011-12 to a separate account in PSIC to be used exclusively for

PSIC – Self Employment Scheme.

d. A sub-committee consisting of following would draw up a comprehensive product

plan and would present a draft legal agreement containing all the necessary details

to be discussed in next joint meeting of steering committee and PSIC Board on

29th August 2011:- (The meeting was postponed which could not been held)

i. Chairman P&D

ii. Secretary Industries

iii. Secretary Finance

iv. Chairman PVTC

v. Chairman TEVTA

vi. Dr. Ali Cheema,

vii. Dr. Naved Hamid

viii. Syed Nabeel Hashmi,

ix. Mr. Almas Hyder,

x. M. D PSIC

e. Committee would develop technical – professional based loaning product plans

based upon necessary input from TEVTA, PVTC & Social Welfare Deptt.

f. Committee would suggest innovative means to short list eligible loanees for

example by holding business plan competition between TEVTA, PVTC &

Sanatzar un-employed certificate / diploma holders.

g. Chief Minister decided the Steering Committee & Coordination Committee would

ensure the necessary timelines and transparency of the Govt. of Punjab, PSIC –

Self Employment Scheme role.

h. Steering Committee would inform Chief Minister about the progress of the Govt.

of Punjab, PSIC –Self Employment Scheme.

1.13 In the light of directions given by Chief Minister Punjab, the scheme was initiated during

2011-12 and the Service Agreement was signed between PSIC and Akhuwat.

Government of the Punjab added Rs.1000.00 million during 2012-13 and the same

service agreement was replicated for the scheme. Now, Government of the Punjab further

added Rs.1000.00 million during 2013-14 in this scheme and the same service agreement

is being replicated to execute the scheme through Akhuwat.

2. THE PROJECT

2.1. The Government of the Punjab plans to provide small interest free loans to support small

scale entrepreneurs. It has allocated Rs. 1000 million for this purpose. The project will be

implemented by Punjab Small Industries Corporation – PSIC in collaboration with

AKHUWAT with financial support from Government of the Punjab.

2.2. The said amount will be utilized in the form of a revolving fund to give out small interest

free loans over a period of 5 years. The interest free loans given under this project will be

utilized to fund small start-up businesses and existing businesses which need capital to

grow further, and will range in amount up to PKR 50,000.

2.3. The fund of Rs. 1,000 million provided in the first year will be revolved, creating

manifold wealth generation and employment opportunities for thousands of people over

the project period of 5 years. The decision of Chief Minister Punjab dated 18.4.2014 will

be the integral part of service agreement and project guidelines (Annexure “B”).

3. TOTAL COST

3.1. The project will require a revolving fund of PKR 1,000 million for interest free micro

lending. This amount however does not include service charges.

3.2. Service Charges will be charged @ 7% of the disbursed loan amounts to the

AKHUWAT.

3.3. The expenditure on monitoring and Third party validation will also be provided by

Government of the Punjab on actual basis.

4. OBJECTIVES

4.1. Provision of at least 150,000 interest-free enterprise / business loans during project

period.

4.2.Creation or consolidation and expansion of 150,000 micro businesses in Punjab.

4.3. Creation of 150,000 jobs through enterprises imitated by interest-free loans.

5. PROJECT DURATION

5.1 Five (5) years from the signing of the Service Agreement. Once the project duration

comes to end, following two options may be considered:-

5.2 Termination

In such a case the funds disbursed as loans will be gradually taken out of the project and

returned to the Government of Punjab.

5.3 Continuation

In case Government is satisfied with the progress of the project, it may continue under a

new agreement and may add more funds for further expansion.

6. PRODUCT AND SERVICES

6.1 These interest free loans will be given by AKHUWAT to the un-employed and skilled

persons of PVTC, TEVTA, Sanatzar’s of Social Welfare Department and other Technical

Training Institutes in the Public & Private Sector. Besides the target group, any applicant

having a good business plan and expertise will also be considered. Akhuwat shall

preferably utilize Rs.1000.00 million in following manner:

a. 50% loans as per previous practice / Business as usual

b. 25% for skilled human resources (formal & informal skilled)

c. 25% for people living below the poverty index of 25.

The borrowers should however be economically active and capable of doing a business.

6.2 In addition, interest free loans will be given by AKHUWAT for the establishment of a

new business or the expansion of an existing one, enabling the borrowers to set up

sustainable and independent businesses. AKHUWAT will visit PVTC, TEVTA, Sanatzar

and other institutes in its operational areas to introduce the loaning programme, raise

awareness and facilitate access of loans to graduates of these institutes. These loans will

be intended for the whole family, not targeting only male or female members of the

household, thereby strengthening the social fabric. However, the business will be

undertaken by any one from the family who has the expertise.

7. METHODOLGY

7.1 Funding arrangement of project will be based upon a revolving fund of PKR 1,000

million that the Government of Punjab will lend to Punjab Small Industries Corporation

which will in turn constitute this fund and outsource its management to AKHUWAT. The

funds will be released to the AKHUWAT within 15 days of signing the service

agreement. The following two accounts will be essential for the flow of funds for the

whole project.

7.2 Credit Fund Account

A credit pool will be established for the project by the AKHUWAT. All credit

disbursements will be made from this account.

7.3 Recovery Fund Account

A separate account will be maintained for loan recoveries. All recoveries of due

installments from borrowers will be deposited in this account. Funds will be transferred

from the Recovery Fund account to Credit Fund account on regular basis and hence the

funds will be revolved and redistributed.

7.4 Potential borrowers will submit their applications, for individual as well as group loans to

AKHUWAT. Applications will be approved through the given eligibility criterion,

prioritizing skilled workers and women. The AKHUWAT will carry out its due appraisal

process and gauge the applicant’s creditworthiness. The loan approved by the

AKHUWAT will be finalized by the Loan Approval Committee of AKHUWAT. This

will lead to the loan disbursement and social guidance session where the cheques will be

given out. Decision taken by Loan Approval Committee will be final. All disbursements /

recovery procedures will be done according to procedure of AKHUWAT and Operating

Manuals.

8. TARGET GROUPS

8.1 The project will focus on those people who are motivated towards self-employment.

Seeking a more equitable distribution of resources, project will prioritize its services for

following groups:

a. Small Scale Entrepreneurs

b. Un-employed & skilled persons, and

c. Un-skilled person who intends to start up or expand business and is willing to

acquire relevant expertise / skills from Technical Institutions for effective

utilization of loans.

d. Akhuwat shall preferably utilize Rs.1000.00 million in following manner:

i. 50% loans as per previous practice / Business as usual

ii. 25% for skilled human resources (formal & informal skilled)

iii. 25% for people living below the poverty index of 25.

The borrowers should however be economically active and capable of doing a business.

8.2 SKILLED WORKERS

Skilled and trained workers have the greatest potential to contribute to the country’s

economy by filling in the right supply and demand gaps. AKHUWAT will prioritize

providing these interest-free loans to skilled workers so that they can reach their full

potential quickly and enhance productivity in their respective industries. A focus on

skilled workers can spur employment generation as they are more likely to start-up their

own businesses, rather than looking for already scarce jobs.

8.3 The regular screening process will still be applied rigorously i.e. (a) social appraisal and

(b) economic appraisal. By social appraisal it is meant that the applicant has an enviable

social capital and reputation. He/she will be required to produce guarantors for his

character and trustworthiness. The economic appraisal will gauge the need for the loan

and more importantly having a sound business plan use the loan money at.

8.4 AKHUWAT and PSIC will link-up with the following institutions to seek out eligible

candidates for these loans:

i) TEVTA

ii) PVTC

iii) Sanatzar

iv) Other Public and Private Training Institutes.

v) Existing borrowers of AKHUWAT and other Microfinance Institutions

(who fall under skills category – not for vegetables or fruit shops).

9. ELIGIBILITY

9.1 The proposed eligibility criteria is set out as follows: (This may be modified at a later

stage depending upon evolving demand)

i. The applicant should have a valid CNIC,

ii. Living within the jurisdictions of the working of AKHUWAT branch (gradually

covering all districts).

iii. The applicant should have a good social standing and social capital,

iv. Between 18 to 62 years of age,

v. Should be a local resident with demonstrable entrepreneurial ability and business

related skills,

vi. Should have a viable business plan,

vii. Is not a defaulter of any bank or microfinance institution,

viii. Preference would be given to:-

a. Un-employed and skilled persons of Sanatzar’s of Social Welfare Department,

TEVTA, & PVTC and other private and public Technical Training Institutes.

b. Small Scale Entrepreneurs.

c. Previous borrowers of AKHUWAT or other MFIs (if they are skilled

workers).

9.2 ACCEPTABLE BUSINESS PURPOSES/PROFESSIONS

i. AKHUWAT will not provide loans for/to:

a. Illegal business or activity which is prohibited by law

b. Speculative purposes

ii. Similarly AKHUWAT will not advance credit for the businesses mentioned below.

Activities relating to or dealing with any sort of:

a. Narcotics; with the exclusion of tobacco;

b. Alcoholic beverages;

c. Ammunition and explosives;

d. Smuggling;

e. Goods intended for military or paramilitary purposes.

10. LOAN SIZE

Upto Rs. 50,000/- each loan

11. COST TO THE BORROWER

The costs involved in applying for a loan will be as follows:

Application Fee Interest Mutual Support Fund Service Charges

PKR 200/- 0% 1% (of loan) 0%

The application fee mentioned above has been implemented to maintain seriousness in

applicants that only those who really require this facility come and apply. This fee will go

to AKHUWAT to meet administrative funds.

The mutual support fund is a small contribution by the borrower paid at the finalization

of his loan. This support fund is utilized towards waiving the loan in case of the

borrower’s death or permanent disability.

11.1 LENDING METHODOLOGY

AKHUWAT will follow both group and individual lending methodologies. In group

lending methodology groups of 3 to 6 members will be formed, all group members would

guarantee loans and credentials of other group members. Whereas, in individual lending

individuals will provide two personal guarantees as social collateral against the loan. In

case of bigger loans, AKHUWAT obtains cross cheques as collateral. All loan appraisals

& approvals, cheque disbursements, recovery procedures, data gathering & recording and

all other operations will be followed in accordance with the manuals of AKHUWAT.

11.2 SCRUTINY OF BUSINESS PLANS

Through the scrutiny of business plans the business idea of the intended borrower will be

evaluated to see if it is viable and whether it can generate income beyond the household

expenses sufficient for loan repayment. This will also help fine-tune the applicant’s

business idea itself. The applicant’s family will also be interviewed to make sure that

they know about the loan and support the business idea.

11.3 GUARANTORS OF LOANS

In cases of individual lending every borrower will provide two guarantors who vouch for

his/her credentials and accept the responsibility of monitoring the borrower and give

assurance to persuade the borrower for timely payment of loan. One guarantor may be

from the family and second should be a friend/acquaintance knowing the borrower

thoroughly, whereas in group lending the members of the group would guarantee each

member of the group.

11.4 ENSURING PARTICIPATION & TRANSPARENCY

Promoting awareness and participation on one hand and transparency and accountability

on the other are extremely important in projects being run with public money. Special

efforts will be made towards making the above mentioned steps as open as possible. For

this purpose, AKHUWAT will submit its schedule of disbursements. The dates for these

disbursement events will be provided to PSIC as that maximum participation of the

following stakeholders can be ensured:

i. Public representatives

ii. Press

iii. PSIC representatives

iv. Divisional/district administration representatives

12. PROJECT COORDINATION COMMITTEE (PCC)

12.1A Project Coordination Committee will be formed comprising of following members:

i. Secretary IC&I Department Chairman

ii. MD, PSIC Secretary/Member

iii. Additional Secretary Finance Member

iv. Representative from AKHUWAT Member

12.2 The PCC will be responsible to monitor the implementation of the project. The

committee will meet on monthly basis and co-ordinate with all partners and

stakeholders.

13. IMPLEMENTATION AND OVERSIGHT COMMITTEE (I&OC):

i. Chief Secretary, Punjab

ii. Finance Secretary

iii. Secretary, Industries, Commerce & Investment Department

iv. Secretary, Excise & Taxation Department

v. MD PSIC

I&OC have been constituted to monitor the progress of the scheme on quarterly basis.

14. REPORTING

13.1 AKHUWAT will submit monthly progress report to the Project Coordination

Committee (PCC) and quarterly reports to the PSIC Board and Implementation &

Oversight Committee (I&OC). In one glance, this report will be able to tell whether

periodic targets of loan amounts and recovery are being met or not.

13.2 AKHUWAT will reconcile recovery and disbursement accounts with bank and

designated Chartered Accountant firm; selected by PSIC Board, on monthly basis.

13.3 PSIC will be authorized to inspect the record of borrowers and meet them periodically.

These borrowers will be live testimony of the aptness and success of the project being

undertaken. All documentation will be made available to PSIC as and when required.

13.4 AKHUWAT shall be responsible to have its accounts audited by an internationally

recognized, well reputed Chartered Accountant Firm.

15. FLOW OF FUNDS

15.1Revolving Fund:

A revolving credit pool will be established for the program. All credit disbursements will

be made from this account. The PSIC shall make available to the AKHUWAT funds to

be released by Finance Department, Government of Punjab as per para 6/n to para 9/n of

Annexure – B.

15.2Recovery Fund:

A separate account will be maintained for loan recoveries.

16. PROJECT STEERING COMMITTEE

A following Project Steering Committee was constituted by the Chief Minister Punjab

dated 08.7.2011 to steer the project and take all policy decisions with regards to project.

i. Mr. Muhammad Pervaiz Malik Co-Chairman

ii. Khawaja Saad Rafique Co-Chairman

iii. Chairman, P&D Member

iv. Chairman, TEVTA Member

v. Chairman, PVTC Member

vi. Secretary Social Welfare Member

vii. Secretary P&D Member

viii. Special Secretary Finance Member

ix. Managing Director, PSIC Member

x. Nominee of PSIC Board Member

xi. Executive Director AKHUWAT Member

17. THIRD PARTY MONITORING/VALIDATION

Third party monitoring will be conducted as per provisions of para 6 (iv)/n of Annexure –

B.

18. PRO-POOR, NON POLITICAL FOCUS

Pro-poor, non-political and non-sectarian dimension of project will be ensured under all

circumstances.

19. RESEARCH & PROJECT IMPACT EVALUATION

The efforts will be made to collaborate with quality educational institutions and

universities to conduct research for impact evaluation of these pioneering initiatives and

suggest other improvements. This will support in development of large scale, efficient

and effective Micro Loaning Programme in the country. This research will also help

PSIC to develop similar model in future.

ADDITIONAL INFORMATION

i. Overview of CMSES

ii. Service Agreement with PSIC & Akhuwat along with Project Guide

Lines

iii. Akhuwat Operational Manual

iv. Detail of Akhuwat Offices

v. PPRA Rules, 2014

vi. Tender Notice

OVERVIEW OF

CHIEF MINISTER’S SELF-EMPLOYMENT SCHEME (CMSES)

On the directions of Chief Minister Punjab, Punjab Small Industries Corporation (PSIC)

initiated an interest free credit assistance scheme titled “Chief Minister’s Self-employment

Scheme” (CMSES) for un-employed and skilled persons of PVTC, TEVTA, SANATZAR’s of

Social Welfare Department and other Technical Training Institutes in the Public & Private Sector

(Group – A). Besides the Group - A, any other applicant having a good business plan and

expertise is also considered under this programme.

Government of the Punjab allocated Rs.7000.00 million in Budget Estimates of 2011-12,

2012-13, 2013-14, 2014-15 & 2015-16 on revolving basis as interest free loan to PSIC for

subsequent transfer to Service Provider Organization (SPO) for interest free micro financing.

M/S. Akhuwat (NGO) has been selected as SPO through competitive selection process.

Up till July 31, 2015, M/S. Akhuwat has disbursed an amount of Rs. 12.669 billion to

691027 beneficiaries including 300719 female entrepreneurs in 33 various vocations / trades

with the recovery rate of 99.89% in 36 districts of Punjab through 272 field offices.

The district wise position is hereunder:-

Districts No. of Loans

Male Loans

Female Loans

Active Loans

Amount Disbursed (Rs.)

Recovery %

Attock 20,009 2,682 7,327 10,875 375,970,000 99.72

Bahawalnagar 22,173 14,694 7,479 10,665 414,585,000 100.00

Bahawalpur 27,973 13,650 14,323 15,926 494,250,000 100.00

Bakhar 2,123 1,200 923 1,403 36,018,000 99.99

Chakwal 40,944 25,039 15,905 20,411 793,940,100 100.00

Chiniot 13,410 9,752 3,658 5,826 258,628,000 99.99

DG Khan 16,712 8,058 8,654 6,680 295,932,000 99.98

Faisal Abad 49,565 25,369 24,196 24,852 896,030,000 99.70

Gujranwala 15,981 7,520 8,461 8,532 258,321,000 99.93

Gujrat 11,687 5,707 5,980 6,296 188,197,000 100.00

Hafizabad 3,560 1,827 1,733 2,421 60,202,000 99.97

Jhang 6,435 3,002 3,433 3,701 114,576,000 99.98

Jhelum 21,607 12,489 9,118 11,937 392,102,000 99.99

Kasur 27,078 14,894 12,184 13,903 515,331,000 100.00

Khanewal 21,403 16,910 4,493 7,595 409,286,000 99.89

Khushab 3,740 2,454 1,286 2,796 65,575,000 99.99

Lahore 102,399 48,432 53,967 44,284 1,972,341,000 99.99

Layyah 6,475 1,939 4,536 6,456 102,092,000 99.99

lodhran 12,735 7,788 4,947 5,205 237,379,000 100.00

Mandi Bahudin 9,549 6,558 2,991 5,670 177,978,000 99.99

Mianwali 5,370 2,713 2,657 3,859 91,599,000 99.95

Multan 22,475 8,211 14,264 10,280 420,143,000 99.76

Muzaffargarh 26,151 20,486 5,665 11,607 494,699,000 99.33

Nankana Sahib 7,420 3,972 3,448 4,306 139,026,000 100.00

Narowal 3,857 2,576 1,281 3,014 70,845,000 99.98

Okara 12,673 9,584 3,089 7,359 217,997,000 99.97

Pakpatan 7,013 4,850 2,163 2,969 119,728,000 99.99

Rahim yar khan 6,708 3,133 3,575 6,687 108,000,000 100.00

Rajanpur 21,675 13,691 7,984 8,360 398,978,000 99.58

Rawalpindi 36,897 18,892 18,005 13,472 686,274,000 99.80

Sahiwal 13,005 10,622 2,383 6,165 237,108,000 99.98

Sargodha 37,688 21,204 16,484 15,528 686,764,000 100.00

Sheikhupura 21,357 9,992 11,365 11,467 376,542,000 99.99

Sialkot 9,041 4,808 4,233 5,747 151,563,500 100.00

Toba Tek Sing 12,637 7,828 4,809 6,507 216,754,000 99.61

Vehari 11,502 7,782 3,720 7,127 194,454,000 99.65

Total 691,027 90,308 300,719 339,888 12,669,207,600 99.89

Following Two committees have been constituted to monitor the progress of the scheme

on monthly and quarterly basis:-

1- Project Coordination Committee (PCC):

i. Secretary, IC & ID, Government of the Punjab

ii. Managing Director, PSIC

iii. Additional Secretary (Economic Services), Finance Department, Government of

the Punjab

iv. Dr. Muhammad Amjad Saqib, Executive Director, Akhuwat,

v. Dr. Naved Hamid, Member PSIC Board / Co-opted Member PCC

vi. Dr. Ali Cheema, Member PSIC Board/ Co-opted Member PCC

2- Implementation and Oversight Committee (I&OC):

vi. Chief Secretary, Punjab

vii. Finance Secretary

viii. Secretary, Industries, Commerce & Investment Department

ix. Secretary, Excise & Taxation Department

x. MD PSIC

SERVICE AGREEMENT

This Service Agreement is made at Lahore this ______day of ___________ 2014

BETWEEN

THE PUNJAB SMALL INDUSTRIES CORPORATION (PSIC), established in July 1973

under PSIC Act having its registered office at 4th Floor LDA Plaza, Egerton Road, Lahore is

actively engaged in promotion, development and support of small, cottage and household

industries in Punjab. PSIC’s mission is to promote and develop Small Scale Industries through

provision of credit, infrastructure and technological support contributing to employment

generation, poverty alleviation and socio-economic uplift of the province, along with

preservation and development of handicrafts and promotion of artisans, through its Managing

Director, (hereinafter referred to as the Competent Authority, which expression shall include its

successors-in-interest, attorneys and assigns) Party of the First Part.

AND

M/s AKHUWAT established in 2001 under Societies Registration Act, 1860 having its

registered Head Office at House No. 382, Block 15, Sector B-1, Township, Lahore with the

objective of poverty alleviation through micro financing, educational support programmes,

health services and social guidance to the under privileged section of the society. AKHUWAT

has been operating in this field for the past twelve years and has disbursed more than PKR 5.5

billion to around 328,000 families in the form of micro-loans, which have all been interest-free,

through its Executive Director, (hereinafter referred to as the Competent Authority, which

expression shall include his successors-in-interest, attorneys and assigns) Party of the Second

Part.

PUNJAB SMALL INDUSTRIES CORPORATION i.e. PSIC and M/s AKHUWAT

hereinafter are collectively referred to as the “Parties”

WHEREAS The PSIC Board is desirous of lending to the poor and deserving entrepreneurs and

AKHUWAT is willing to undertake interest free micro lending activities for supporting small

scale entrepreneurs with funds amounting to PKR 1,000 million during the year 2013-14. The

project will be executed in collaboration between PSIC and AKHUWAT with financial support

from Government of the Punjab. The Government of the Punjab will lend a fund of PKR 1,000

million to PSIC which will lend this amount to AKHUWAT for interest free micro-lending for

supporting small scale entrepreneurs. The loans given under this project will be interest free and

be utilized to fund small start-up businesses and existing businesses which need capital to grow

further and will range in amount up to PKR 50,000/- only.

The fund of Rs. 1,000 million provided in the first year will be revolved, creating manifold

wealth generation and employment opportunities for thousands of people over the project period

of Five (5) years.

AND WHEREAS M/s AKHUWAT has agreed to provide the services on the terms and

conditions set forth in this Service Agreement.

NOW THEREFORE the parties hereby agree as follows:

Section

No. Articles

Article 1: Services

1.1 AKHUWAT shall perform the services under this Service Agreement in accordance with

the provisions of this agreement, terms of reference set forth in project guidelines and in

accordance with the attached annexes which are integral part of the Service Agreement.

1.2 AKHUWAT will commence the services as soon as possible but not later than fifteen

days after release of funds and service charges to AKHUWAT.

1.3 The project will be executed according to policies and procedures of AKHUWAT’s

Operational Manual. These will be submitted to PSIC along with work plan within

fifteen days of signing of Service Agreement. Updated manual will be provided annually

to PSIC.

Article 2: Responsibilities of M/s AKHUWAT

2.1 AKHUWAT shall provide interest free loans to the un-employed and skilled persons of

PVTC, TEVTA, SANATZAR’s of Social Welfare Department and other Technical

Training Institutes in the Public & Private Sector (Group – A). Besides the Group - A,

any applicant having a good business plan and expertise will also be considered.

Akhuwat shall preferably utilize Rs.1000.00 million in following manner:

a. 50% loans as per previous practice / Business as usual

b. 25% for skilled human resources (formal & informal skilled)

c. 25% for people living below the poverty index of 25.

The borrowers should however be economically active and capable of doing a business.

2.2

AKHUWAT will visit PVTC, TEVTA, SANATZAR and other institutes (Group – A) to

introduce the loaning programme, raise awareness and facilitate access of loans to

graduates of these institutes.

2.3 AKHUWAT will refer those persons who intend to get loans for starting up or expanding

businesses; to the institutes referred in the preceding two clauses (2.1 and 2.2) to acquire

relevant expertise / skills for effective utilization of loans.

2.4 On the basis of actual loans disbursed to the Group - A during 1styear, specific loan

allocation targets for this group will be determined in 2nd year and onwards.

2.5 AKHUWAT shall be responsible for providing the services as specified in Project

Guidelines attached at Annexure - A.

2.6 AKHUWAT shall draw up its overall work plan for first year and submit the same to the

PSIC within two weeks of signing the Service Agreement. The work plan will clearly

specify annual project outputs.

2.7 AKHUWAT shall not enter into any sub-Agreement / Contract with any other

Organization in connection with the operations under this Service Agreement without

the prior written approval of PSIC Board.

2.8 AKHUWAT shall be responsible to assure the security of loan.

2.9 AKHUWAT shall provide subsequent annual work plans to PSIC at least one month

before its effectiveness.

2.10 The complete documentation of loan and borrowers details (name, age, CNIC number,

address, type of business, amount of interest free loan, recent photograph etc.) will be

done by AKHUWAT as per its practices and loan shall be disbursed preferably through

Bank Account. All documentation will be made available to PSIC as and when required.

2.11 The project shall endeavour to serve the enterprising and skilled needy persons

throughout the province of Punjab.

2.12 AKHUWAT will be responsible to recover the loan amount according to its practices

and loaning procedures. It may take additional guarantees like post-dated cheques etc. if

needed.

2.13 AKHUWAT will maintain its accounts as per International Accounting Standards as

applicable in Pakistan.

2.14 AKHUWAT shall be responsible to have its accounts audited by an internationally

recognized, well reputed Chartered Accountant Firm.

2.15 AKHUWAT will submit monthly progress report to the Project Coordination Committee

(PCC) and quarterly reports to the PSIC Board & Implementation & Oversight

Committee (I&OC).

2.16 AKHUWAT will maintain two (2) separate bank accounts; one for disbursement of the

loan and second for deposit of recovery of loan instalments.

2.17 AKHUWAT will reconcile recovery and disbursement accounts with bank and

designated Chartered Accountant firm; selected by PSIC Board, on monthly basis.

2.18 AKHUWAT will develop and deploy Management Information System (MIS) within the

financial year.

2.19 AKHUWAT shall be responsible to deposit the recovered amount from the loanees

against due recovery into main recovery account on monthly basis and the same shall be

remitted to PSIC at the end of the project.

2.20 The mark-up earned from the bank deposits of Disbursement and Recovery accounts will

be remitted to PSIC to be used for other administrative expenses related to the project.

2.21 AKHUWAT will commence its operation from its existing 34 districts including 2 more

districts by the end of 1st year of the project.

2.22 PSIC and AKHUWAT shall open their respective project accounts in same bank for

efficient transfer/ receipt of funds.

2.23 Third party monitoring will be conducted as per provisions of para 6 (iv)/n of Annexure

– B.

Article 3: Responsibilities of PSIC

3.1 The total amount for the Service Agreement to be made available to the AKHUWAT

under this agreement shall be PKR 1,000 million for interest free micro lending. This

amount however does not include service charges.

3.2 The PSIC shall make available to the AKHUWAT funds to be released by Finance

Department, Government of Punjab as per para 6/n to para 9/n of Annexure - B.

3.3 The PSIC shall extend all reasonable co-operation and assistance to the AKHUWAT for

successful discharge of its obligations as defined in Service Agreement.

3.4 The recovered amount from the borrowers will be revolved and utilized for new lending.

The AKHUWAT will be entitled to receive 7% Service Charges on the additional

revolved amount as well as per para 6 (iii)/n of Annexure - B. AKHUWAT in addition to

annual work plans to be submitted to PSIC as per clause 2.6 & 2.9, will provide quarterly

work / disbursement plan at least 15 days before the start of a quarter or upon the

accomplishment of conditions as per clause 3.2 whichever comes earlier, through which

request for the service charges @ 7% of the disbursed amounts of loans through revolved

funds will be generated.

3.5 The loan parameters are:

a) Total loan portfolio of PKR 1,000 million as indicated in the budget of 2013-

14 of the Government of the Punjab.

b) Interest free loan size: upto PKR 50,000/- only

c) Repayment period from borrowers: upto 3 years

d) Mode of repayment of interest free loan: on monthly basis

e) Interest rate to be charged from borrowers: 0%

f) Loan application fee: upto PKR 200 to be charged by AKHUWAT

g) Contributory fund for the payment of loan in case of death of borrower: @ 1%

of loan amount and it will be paid by borrower.

h) Bad debts provision: @ 3% of the total loan portfolio to be picked up by

Government of the Punjab.

Article 4: Duration of Service Agreement

4.1 This Service Agreement will become effective on the date of signing of the agreement.

4.2 This Service Agreement shall remain valid for five (5) years from the date of its signing

unless otherwise modified, altered, amended or terminated at any time by mutual consent

of the parties in writing.

4.3 In case of termination with consent of the AKHUWAT, the funds readily available with

AKHUWAT in its bank accounts relating to the amounts provided under this Service

Agreement will be transferred within thirty days of the termination in writing, to the

PSIC after settling the service charges.

4.4 For the remaining amounts due to PSIC under this Service Agreement after payment of

amounts under clause 4.3, the list of outstanding portfolio of loans disbursed out of the

Agreement amount will be shared with PSIC along with the repayment schedules of the

disbursed loans. All repayments of the remaining Agreement amount to the PSIC will be

made in accordance with the repayment schedules on monthly basis.

4.5 In case of loan default, list of defaulted borrowers along with their particulars including

names, CNIC, addresses, loan amounts, recovery schedules, photograph etc. will be

provided to PSIC.

4.6 In case of termination of Service Agreement with the consent of AKHUWAT, all

receivable Service Charges will be paid by PSIC to AKHUWAT.

4.7 In the eventuality of pre-mature closure of the scheme by the PSIC, payment of dues to

AKHUWAT may be made on the basis of actual expenditure incurred by the

AKHUWAT, up to the maximum of 7% of the amount disbursed during the year. The

actual expenditure would be decided by PSIC and Administrative Department in

consultation with the AKHUWAT.

Article 5: Other Relevant Conditions

5.1 All changes in the Service Agreement must be agreed between PSIC Board and

AKHUWAT and issued by PSIC Board in writing.

5.2 In case of dispute, the parties shall endeavour to settle the dispute through negotiations.

If the parties fail to settle the dispute within fifteen days from the commencement of

negotiations, any party may take the dispute to arbitration. Both the parties will nominate

their arbitrators (one each) and Chief Secretary Govt. of the Punjab shall act as Umpire.

If the arbitrator fails to reach a consensus, the matter shall be referred to the Umpire

whose decision shall be final. The parties undertake to settle their disputes relating to this

service agreement through negotiations and arbitration and shall not resort to litigation

prior to the settlement of dispute through these modes as per the law of the land.

5.3 In case AKHUWAT is obstructed in the commencement or completion of its work by

any Force Majeure (riot, insurrection, war, blockage, civil commotion, epidemics, act of

public authorities, natural calamities, or other abnormal conditions) time for completion

of the project will be extended to accommodate the lost time on account of the Force

Majeure.

5.4 Pro-poor, non-political and non-sectarian dimension of project will be ensured under all

circumstances.

IN WITNESS WHEREOF, the parties hereto have subscribed their names and put their

signatures on the date, day as first mentioned.

Signature:_____________________________

Managing Director

Punjab Small Industries Corporation (PSIC)

Ground Floor, Al-falah Building, The Mall,

Lahore

Party of the First Part

Signature: _____________________________

Dr. Amjad Saqib,

Executive Director, AKHUWAT

House No. 19, Civic Centre,

Near Minhaj ul Quran University,

Sector A-2, Township,

Lahore

CNIC # _____________________________

Party of the Second Part

Witness 1)

Signature: _____________________________

Secretary, IC&I Department,

Government of the Punjab.

Witness 1)

Signature: _____________________________

Hassan Qadeer

Programme In-charge, Akhuwat

Witness 2)

Signature: _____________________________

Additional Finance Secretary (Economic

Services),

Finance Department,

Government of the Punjab

CNIC # _____________________________

Witness 2)

Signature: _____________________________

Muhammad Farooq

Finance Manager, Akhuwat

CNIC # _____________________________