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Professor David Waddington CENTRIC Lead on Ethics, Media and Public Disorder [email protected]
Helen Gibson CENTRIC Researcher [email protected] http://research.shu.ac.uk/centric/
Big Data and Society: The Use of Big Data in the ATHENA project
What is CENTRIC?
CENTRIC (Centre of Excellence in Terrorism, Resilience, Intelligence & organised Crime research) is a multi disciplinary and end-user driven Centre of Excellence, located within Sheffield Hallam University (UK). Our research is focused on Social media and crisis management, Cyber Crime/Cyber Terrorism , Strategic intelligence management, THB and public order. A 'safe' arena for the study and discussion of major issues of security, conflict and crisis management.
Our Expertise
• Knowledge modeling for crisis management
• Cyber Crime and Cyber Terrorism • Knowledge and intelligence
management to combat "terrorism" and organised crime
• Policing, public order and facilitating the right to protest
• Semantic information mining and formal concept analysis
• Social media analysis • Post crisis management of stress and
trauma • Human trafficking research • 3D face recognition
• Extensive and hands knowledge on Applied Informatics including Design and Development of advance ICT solutions within security domain
• Domain knowledge in Resilience, Intelligence, Terrorism and OC research
• Extensive International network • LEAs focus PhD research program • Publication of core text books on
National Security , Counter Terrorism, Boarder Security , Public order, Cyber crime and cyber Terrorism
• And most importantly 35 strong researchers
ATHENA will explore how the huge popularity of new
communication media can be harnessed to provide
efficient and effective communication and
enhanced situational awareness during a crisis for
citizens and first responders
Funded by the European Union Seventh Framework Programme FP7 under grant agreement FP7-SEC-2
012.6.1-30.
Coordinated by West Yorkshire Police, Technical Coordinator is CENTRIC
• A set of best practice guidelines for LEAs, police, first
responders and citizens for the use of new media,
supporting tools and technologies in crisis situations
• A suite of prototype software tools to enhance the ability
of LEAs, police, first responders and citizens in their use
of mobile and smart devices in crisis situations
ATHENA - Goals
How can we use big data to achieve these goals?
ATHENA and Big Data VOLUME - Social Media
284 million active users
500 million tweets per day
864 million daily active users
300 million active users
30 billions photos shared
YouTube
100 hours of video uploaded per minute
In a crisis real time information even more important: - Police - First Responders - Volunteers - Citizens
ATHENA uses social media crawlers to capture this data in real time and sent immediately for processing
ATHENA and Big Data
VELOCITY - Speed of Change
• 6000 tweets per second - on an average day
• In a crisis many more than that and more tweets focused on a single
event.
• Data moving between multiple social media platforms, to and from the
app and the command and control centre
• In a crisis multiple events are happening in multiple locations at
different times
ATHENA is filtering, monitoring, organising this data using carefully curated
crisis taxonomies, sophisticated location detection, timestamping and
categorisation to detect events
ATHENA and Big Data
TEXT
VARIETY Different data sources and forms
VIDEO
IMAGES
• Unstructured • Colloquial • Brief
Differences : • Tweet • Retweet • Reply • Source
METADATA
• Geo-locations • Timestamps • Popularity - retweets, favouriting, sharing
ATHENA and Big Data VERACITY
Uncertainty in the data
• Can we trust what is written on social media?
• Filtering - remove the noise
• Rate the Credibility
• Sentiment
• Volume can help us corroborate
• Metadata
Data Import
Filter Categori-
zation Concept
Extraction Contextual Extraction
Sentiment Analysis
Data Export
ATHENA and Big Data VALUE - For LEAs
Crisis Command and Control Intelligence Dashboard
• Deployed in police command and control during a major incident
• Crisis Map - location of all crisis events/ reports
• Filtering by validation/c ategories/ read/ priority/ credibility
• Reports verified by C&C before being posted to the public
• Crisis visualisations/ filtering/ querying/ monitoring
• Communication with the public via social media
ATHENA and Big Data VALUE - For Citizens and First Responders
ATHENA Mobile Application
• ATHENA integrates large amounts of social media data with data
from a dedication mobile application to create value for police, first
responders and citizens during a crisis
• Challenges in collecting, filtering, processing and presenting the
data to users whilst maintaining validity
• Empowering citizens to get involved in the response effort - digital
volunteers - through mobile application and social media
• Providing the police and LEAs with real time situational awareness
of on-going crises
ATHENA and Big Data
Contact us
http://research.shu.ac.uk/centric/
http://www.projectathena.eu/
@projectathena