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Big Data: The next frontier forinnovation, competition, and productivityMcKinsey Global Institute
September 20, 2011Strata Summit
CONFIDENTIAL AND PROPRIETARYAny use of this material without specific permission of McKinsey & Company is strictly prohibited
McKinsey & Company 1|
The amount of data collected and stored has grown exponentially in the last decade
Technology trends have converged – data is personal, everywhere, and increasingly accessible
New possibilities exist to innovate and create significant value out of big data
Big data will have bottom-line implications for companies and far-reaching effects on the economy
There are challenges to address if the value of big data are to be realized
Key findings
McKinsey & Company 2|
Data storage has grown significantly – shifting markedly from analog to digital after 2000
SOURCE: Hilbert and López, “The world’s technological capacity to store, communicate, and compute information,” Science, 2011
Global installed, optimally compressed, storage
Analog
Digital
50
300
250
200
150
100
0
Data storage,
exabytes
2007200019931986
McKinsey & Company 3|
150231278319370
536697
801825831870
9671,312
1,7921,931
1,507
3,866
InsuranceDiscrete Manufacturing
GovernmentUtilities
Communications and MediaBanking
Securities and Investment Svs.
ConstructionProfessional Services
EducationHealthcare providers1
Wholesale
Consumer and Recreation Svs.
RetailTransportation
Resource IndustriesProcess Manufacturing
Companies in all sectors have at least 100 terabytes of storeddata in the United States; many have more than 1 petabyte
Average stored data per firm with more than 1,000 employees, 2009, terabytes
SOURCE: IDC; US Bureau of Labor Statistics; McKinsey Global Institute analysis
>500 = WalMart data warehouse in 2004235 = Library of Congress collection in 2011
McKinsey & Company 4|
This data has gone from being highly macro…
Americans burn 1,800 calories per day
McKinsey & Company 5|
Americans burn 1,800 calories per dayHe burns 2,133of calories per day
She burns 1,489of calories per day
She burns 1,567of calories per day
She burns 1,945of calories per dayHe burns 1,438of calories per day
…to very personal
McKinsey & Company 6|
Even physical objects are generating “exhaust” data
McKinsey & Company 7|
Estimated number of connected nodes, millionsThe number of connected nodes is increasing exponentially
SOURCE: Analyst interviews; McKinsey Global Institute analysis
Utilities
Travel and logistics
RetailIndustrials Energy
Health care
Security
Automotive
2015
72–215
15–45
28–83
4–128–23
2–6 1–3
5–14
10–30
2010
17–50
6–18
2–6 2–62–5 1–2
5–14
SecurityIndustrials
RetailTravel and logistics
AutomotiveUtilities
McKinsey & Company 8|
Computation capacity has risen sharply
SOURCE: Hilbert and López, “The world’s technological capacity to store, communicate, and compute information,” Science, 2011
Global installed computation to handle information
1012 million instructions per second
20072000199319860
1.0
2.0
3.0
4.0
5.0
6.0
Overall
This computational power is equivalent to almost 1.3 billion laptop computers
McKinsey & Company 9|
5 ways for big data to create transformational value
Create transparency
Expose variability and enable experimentation
Segment populations to customize actions
Replace/support human decision-making with automated algorithms
Innovate new business models, products, and services
McKinsey & Company 10|
Big Data companies have outperformed their respective markets and have created competitive advantage
SOURCE: Bloomberg and Datastream; annual reports; McKinsey analysis
Revenue EBITDA
9
14
11
9
24
12
8
9
5
5
-1
6
Insurance
Casinos
Credit cards
Big box retailers
Online retailers
Grocers
14
9
12
10
22
11
5
-1
1
2
-15
3
Other competitorsBig data leader
Percent, 10-year CAGR (1999 – 2009)
McKinsey & Company 11|
Big data can generate significant value across sectors
SOURCE: McKinsey Global Institute analysis
Europe public sector administration▪ €250 billion value per year▪ ~0.5 percent annual productivity
growth
Global personal location data▪ $100 billion+ revenue for
service providers▪ Up to $700 billion value to end
users
Manufacturing▪ Up to 50 percent decrease
in product development, assembly costs
▪ Up to 7% reduction in working capital
US health care▪ $300 billion value
per year▪ ~0.7 percent annual productivity
growth
US retail▪ 60+% increase in net margin
possible▪ 0.5–1.0 percent annual
productivity growth
McKinsey & Company 12|
Consumer surplus: Personal location data will generate 6 times more value for end customers than for service providers
SOURCE: McKinsey Global Institute analysis
Revenue accrued to service providers Quantifiable value accrued to end customers
▪ Fuel savings▪Reduced
congestion
▪Convenience (e.g., location sharing)
McKinsey & Company 13|
Relative value potential and ease of capture will vary across sectors
Wholesale trade
Utilities
Transportation and Warehousing
Retail trade
Real Estateand Rental
ProfessionalServices
Other Services
Natural resources Manufac-
turing
Management of companies
Information
Health Care Providers
Government
Finance andInsurance
Educational services
Construction
Computer and electronic products
Arts and Entertainment
Admin, Support and Waste Management
Accommodation and Food
Low
High
Low
Big data ease of Captureindex
High
Big data value potential index
Bubble sizes denote relative sizes of GDP
SOURCE: McKinsey Global Institute analysis
McKinsey & Company 14|
To fully capture this opportunity several major issues must be addressed
Data policies▪ Privacy concerns ▪ Data security issues ▪ Intellectual ownership and liability issues
Technology & techniques▪ Deployment of technologies▪ Legacy system or inconsistent
data formats▪ Ongoing innovation
Organizational change & talent▪ Shortage of talent ▪ Leadership that understands big data▪ Aligned workflows and incentives
Access to data▪ Access to “foreign” data ▪ Integrating with own proprietary data
McKinsey & Company 15|
3 types of talent are needed to capture value from big data
SOURCE: US Bureau of Labor Statistics; McKinsey Global Institute analysis
~1.5M
~300K
~150KDeep analytical
Big data savvy
Supporting technology
▪ Actuaries▪ Mathematicians▪ Statisticians
▪ Business managers▪ Financial analysts▪ Engineers
▪ Computer programmers▪ Computer software engineers ▪ Computer system analysts
Potential gap by 2018Talent needed
McKinsey & Company 16|
Importance of access to data: US health care example
SOURCE: McKinsey Global Institute analysis
Integration of data poolsrequired for
major opportunities
Pharmaceutical R&D data
Clinical data
Activity (claims) and cost data
Patient behavior and sentiment data
▪ Owner: Pharmaceutical companies, academia
▪ Example datasets: clinical trials, high throughput screening (HTS) libraries
▪ Owners: payors, providers
▪ Example datasets: utilization of care, cost estimates
▪ Owners: providers▪ Example datasets:
electronic medical records, medical images
▪ Owners: various including consumer and stakeholders outside health care (e.g., retail, apparel)
▪ Example data sets: patient behaviors and preferences, retail purchase history, exercise data captured in running shoes
Data pools
McKinsey & Company 17|
Implications for organization leaders
Inventory data assets, proprietary, public and purchased
1
Identify potential value creation opportunities and threats
2
Build internal capabilities to create a data-driven organization
3
Develop enterprise information strategy to implement technology
4
Address data policy issues5
McKinsey & Company 18|
Implications for policy makers
Align incentives to promote data sharing for the greater good
Develop policies that balance the interests of companies wanting to create value from data and citizens wanting to protect their privacy and security
Establish effective intellectual property frameworks to ensure innovation
Address technology barriers and accelerate R&D in targeted areas
Ensure investments in underlying information and communication technology infrastructure
Build human capital for big data123456
McKinsey & Company 19|
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