BIG ONE XTREME II - Player One Amusement Group

BIG ONE XTREME II

TYPE: BIG ONE 3 MODEL: BIG ONE XTREME VERSION II

OPERATOR (USER) & SERVICE MANUAL ENGLISH VERSION

MAY 2020

2 Big One Xtreme II_1.0_ENG.docx Elaut NV

Please read and understand the contents of this manual carefully. Failure to read the manual can result in serious damage or injury. Keep this manual. Make sure that all operators of the Big One Xtreme II have read and understand the contents of this manual.

Always work safe and comply with procedures, regulation and local standards.

Copyright © Elaut NV 2020 This language version of the manual is verified by the manufacturer. Elaut NV reserves the right to change specifications and/or spare parts without prior notice. The content of this manual may also be changed without prior notice. For information about settings, maintenance and repairs not provided for in this manual, please contact the technical department of Elaut NV. Elaut NV accepts no liability for damage and/or problems arising from the use of spare parts not supplied by Elaut NV. This manual has been compiled with all possible care. Elaut NV assumes no responsibility for any errors in this manual and/or the consequences of an erroneous interpretation of the instructions. All rights reserved. No part of this publication may be reproduced, stored in computerized databases, or made public, in any form or by any means, either electronic, mechanical, through photocopying, recording or otherwise, without the prior written consent of Elaut NV. This also applies to the associated drawings and diagrams.

Elaut NV Big One Xtreme II_1.0_ENG.docx 3

PREFACE

Thank you for purchasing a new Big One Xtreme II amusement machine equipped with the EAC technology. This manual is intended for the operator and installer. This manual contains all the information you need to setup and use your Big One Xtreme II amusement machine. Furthermore, the manual contains instructions to prevent any accidents while the machine is running. Read this information carefully in order to understand the various possibilities and uses of this machine. The Big One Xtreme II amusement machine has 3 major advantages :

1) a new powerful claw of which the power can be set in automatic or manual mode. 2) game interactive RGB lighting animations 3) an interactive video screen

STORING THE MANUAL

The operator (user) and service manual is a part of your product. Store the manual in the immediate vicinity of the machine. Always present a copy of the manual to operators as they work with the Big One Xtreme II.

LIMITATIONS OF THE DOCUMENT

The English language version is the original version. This language version of the manual is verified by the manufacturer. All other language versions are translations of the original English language version. Elaut NV reserves the right to modify the construction and/or configuration of its machines at any time without any obligation to modify machines which have been previously supplied. The data provided in this manual are based on the most recent information. These data may be subject to change at a later date, without prior notification. For information regarding adjustment, maintenance or repair that is not described in this document, please contact the Elaut Service Department via [email protected] or +32 3 780 94 80. The information in this document concentrates solely on the use of the machine as intended by the manufacturer. In the event that the machine, components or procedures are applied in any way other than described in this manual, then confirmation must be obtained as to the correctness and suitability of that use. No rights may be derived from this manual or from the documentation supplied together with the machine. The supplier is bound by no agreement other than the order confirmation. This manual contains useful and important information on the correct operation of the machine. We have taken all possible steps to make this manual as correct and as complete as possible. Should you discover any errors or omissions, please bring this to the attention of Elaut NV, so that we can make amendments. This will enable us to improve our documentation.

mailto:[email protected]


SYMBOLS USED

The following marking conventions are used in this manual to draw attention to specific topics or actions:

Warns of a situation that could result in serious physical injury and/or may cause material damage, if one does not follow the safety instructions.

Warns of a situation that could result in minor or moderate physical injury and/or may cause material damage, if one does not follow the safety instructions.

Provides additional information that is helpful to perform a task or to avoid problems.

This is the CE logo, which indicates that the product meets the legal requirements.

The ENEC symbol is an addition to the CE logo relating to electronic products that are introduced to the European market. The ENEC symbol is certified by a third party only, independently of the manufacturer. It indicates that the machine and machine location are safe as referred to in the corresponding European directive.

The symbol on the material, the accessories or packaging indicates that this machine should not be treated as domestic waste.

WARRANTY

All electrical and mechanical parts of the machine – if used under normal operating conditions – are covered by a one-year warranty from the original purchase date. Any defective component will be replaced. However, our responsibility is limited exclusively to the replacement of the defective component ex works; shipping costs cannot be attributed to Elaut NV. No right of indemnity or reimbursement can be claimed.

LIABILITY

Elaut NV is not liable for any damages caused by failure to comply with the installation instructions in accordance with the legislation in your country.


VERSION HISTORY

During the lifetime of the Big One Xtreme II machine, engineering and/or technical improvements may result in the need to revise this manual. It is then at the discretion of Elaut NV to decide if a revision/new version of this manual is required. The following table describes the main changes for each document version of this manual.

Version Date Changes

1.0

May 2020

Initial version


MANUFACTURER DETAILS

If you need any assistance, or still have questions after reading this manual, we would encourage you to contact the Elaut Service Department via [email protected] or +32 3 780 94 80. For Spares, please contact the Elaut Spare Part Department, via [email protected] or +32 3 780 94 80. We appreciate all advice, feedback and suggestions from our customers. Please contact:

Elaut NV Passtraat 223 9100 Sint-Niklaas Belgium T +32 3 780 94 80 T +32 3 778 05 61 [email protected] www.elaut.be

TRADEMARKS

All trademarks stated in this manual are registered trademarks of Elaut NV.

TERMS

Machine Product Owner

Big One Xtreme II Merchandise used in the machine (min. 800 g – max. 4,5 kg) Person who purchased the Big One Xtreme II

Installer Person qualified to install the Big One Xtreme II

Operator - User Person qualified to configure and/or adjust the parameter settings of the software and to maintain the Big One Xtreme II




TABLE OF CONTENTS

Preface ............................................................................................................................. 3 Storing the manual .............................................................................................................................. 3 Limitations of the document ............................................................................................................... 3 Symbols used ....................................................................................................................................... 4 Warranty .............................................................................................................................................. 4 Liability ................................................................................................................................................. 4 Version history ..................................................................................................................................... 5 Manufacturer details ........................................................................................................................... 6 Trademarks .......................................................................................................................................... 6 Terms ................................................................................................................................................... 6

Introduction ..................................................................................................................... 8 Description ....................................................................................................................... 9

Technical specifications ....................................................................................................................... 9 Safety ............................................................................................................................. 10

Thermal and electrical safety ............................................................................................................ 10 Installation ..................................................................................................................... 10

Unpacking and installing the amusement machine .......................................................................... 11 Service ................................................................................................................................................ 11

Operation ....................................................................................................................... 11 Automatic setup (automatic claw off) ............................................................................................... 11 Manual setup (automatic claw off) ................................................................................................... 14 Working with the program unit ......................................................................................................... 16 Quick start .......................................................................................................................................... 20 Attraction settings ............................................................................................................................. 21 Advanced settings .............................................................................................................................. 22

Payout settings ................................................................................................................. 23 Credit settings ................................................................................................................... 24 Claw settings ..................................................................................................................... 25 Manual controls ................................................................................................................ 26 Game settings ................................................................................................................... 27 Manual gantry control ...................................................................................................... 28 Money settings ................................................................................................................. 28 System settings ................................................................................................................. 29 Machine menu .................................................................................................................. 29

Software updates ........................................................................................................... 33 Instructions for cleaning and maintenance ...................................................................... 33 Overview events ............................................................................................................. 34

ERROR Codes – Service Tip ................................................................................................................ 34 WARNING Codes – Service Tip........................................................................................................... 36

Notes .............................................................................................................................. 37


INTRODUCTION

The Big One Xtreme II is an amusement machine which, for instance, can be found in amusement arcades. The player’s objective is to grab a product from the “grab area”. For this purpose, there is a joystick and a fire button at his disposal. The joystick allows the player to move the gantry above the playfield. When the fire button is pushed, the claw descends towards the chosen product. In order to start a game, a player must insert coins, bills or swipe a payment card. He will then receive credits, indicated on the video screen at the back of the machine. By means of the joystick, the player can move the gantry above the playfield in a desired position, and push the fire button (next to the joystick) to lower the claw and grab the chosen product. If the product is not lifted from the playfield, or if the product drops out of the claw while going up, the player can push the fire button again. This will activate an “INSTANT REPLAY” (if credits available). The player wins when the product is dropped into the prize box. The game is over when the gantry is back at home position.

A player only wins when a product drops into the prize box.

INSTANT REPLAY : This function is available and only active while the claw is going upwards and if credits available. The cost for an instant replay game = 1 credit

A contactless payment system is not installed by default. Elaut can provide a cable to connect any card system allowing contactless payments to be made.

The operator cannot use any options or functions which contradict local codes or legislation.


DESCRIPTION

TECHNICAL SPECIFICATIONS

Characteristics Big One Xtreme II

Mains voltage 100-245V

Frequency 47-63Hz

Overload protection 10AT

Rated current 3.3A@ 230VAC / 6.5A@115VAC

Power consumption 540W (typ) / 750W (max)

Height 3674 mm

Depth 2459 mm

Width 3008 mm

Weight 950 kg

Warranty 1 year


SAFETY

• The machine may only be installed by qualified persons.

• Machine installation must satisfy the current applicable standards.

• Switch off the power supply before commencing installation or maintenance work.

• Do not open or disassemble the machine. Opening the machine can prove hazardous and will void the warranty.

• If connected, the machine or its components are powered by a 100-245V power supply.

• Make sure that the power cable is connected properly.

• Do not plug or unplug a cable, while the machine is switched on.

• Do not plug this system into a supply voltage other than indicated on the machine label.

• The operator is responsible for the proper installation and machine use. An incorrect installation may result in product damage. The warranty will become void if the machine and/or electronic components are damaged due to an incorrect installation.

THERMAL AND ELECTRICAL SAFETY

• In order to minimize the risk of ignition, component temperatures are limited to safe levels. The hottest components are resettable fuses that use thermal PTC features. Their off-state temperature is max. 125°C.

• The earth leakage current is less than 1mA.

INSTALLATION

• Switch off the power supply before commencing installation.

• The operator is responsible for a correct and safe installation.


UNPACKING AND INSTALLING THE AMUSEMENT MACHINE

Gather the equipment to assemble the Big One Xtreme II amusement machine and consult the installation instructions before starting the installation.

• Make sure there are no obstacles around the machine and that it is installed on a flat surface.

• Do not expose the machine to moisture or high humidity.

SERVICE

The machine may only be repaired by qualified persons :

Attention : Watch out for the moving claw when entering the machine for any reason ! The gantry (attraction mode ON) can start moving. The claw can cause serious injuries !

Switch OFF the machine for cleaning, maintenance or service.

OPERATION

The following preparations have to be made, before the machine can be put into operation. The claw power can be set automatically or manually, see below for more information.

AUTOMATIC SETUP (AUTOMATIC CLAW ON)

Choosing the automatic mode is factory recommended as the claw power will be adjusted automatically if necessary during the game to stabilize the payout of the machine

Step 1 : Set the price

see Quick Start p. 20 Insert the correct purchase price of the product in the "Product cost" field. Than insert the vending price (= how much the product should bring in) in the “Est. price out” field. As a result of these 2 settings, the desired payout percentage will be calculated.

) 90

Once this is done, select “S” to restart the game, so the payout regulator can start with the new values.


Step 2 : Set the claw power

see Claw Settings p. 26 Make sure “Automatic claw” is ON(1). Clear the area on the right hand side of the prize box and place the new product on the bottom of the playfield. Select “S” to activate the “Learn claw”-function.

• the gantry will move to the right hand side.

• the claw will go down automatically.

• the claw grabs the product.

• Don’t touch the claw, but move the product if necessary so the claw can pick it up properly.

Automatically the claw will go up and start calculating the required claw power (= retaining power) to release the product smoothly. When the product is released, the calculated value is stored. The value will be displayed on the video screen (in our example 28 %). This value should be minimum 25 %. If the “Learn Claw”-process is finished successfully ACCEPTED The gantry goes back to home position . If the “Learn Claw”-process is finished unsuccessfully NOT ACCEPTED Signal and message : “object not picked up” or “weight too low dropped early” or “claw not powerful enough object stuck” or “claw too powerful”. The claw will automatically repeat the whole process and will try to learn the product again (max. 5 learn attempts). Note: If you can’t find the right setting with the automatic claw setup, then you can try the Manual Setup (Automatic claw OFF).


Step 3 : Set the pick-up time

see Claw Settings p. 26

The pick-up time is a setting that allows you to make the game more teasing. The higher the time is set, the higher the product will be lifted from the playfield. In Automatic Mode this setting will also be adjusted when necessary. When the random pick up time is ON, the set pick up time will be changed every game (+ or – to the set time). This way the player has the impression that all games are different.

Pickup time -0,1S < Pickup Time < Pickup time x1,5 Eg. Pickup time is set to 0.4sec. →The pickup time will randomly be picked between 0.3 and 0.6sec with random to ON.

Step 4: Test normal games



MANUAL SETUP (AUTOMATIC CLAW OFF)

In manual setting, the operator himself is responsible for the settings, and there is no correction on the claw power if set incorrectly.

Step 1 : Set the price

see Quick Start p. 20 Insert the correct purchase price of the product in the "Product cost" field. Than insert the vending price (= how much the product should bring in) in the “Est. price out” field. As a result of these 2 settings, the desired payout percentage will be calculated.

) 90

Once this is done, select “S” to restart the game, so the payout regulator can start with the new values.

Step 2 : Adjust claw power and pickup time


Make sure “Automatic claw” is OFF (0). Retain power (23% minimal) : power to release the product. Place a product in the claw and close. Use + or – to change the retain power until the product falls down. Pickup power : power to pick up the product aka the win power. Set manually at minimum the double of the retaining power (use + or -). Randomize pickup time : from pickup power to release power, based on the installed pickup time (Randomize pickup time ON = 1).


Step 3 : Set the pick-up time


The pick-up time is a setting that allows you to make the game more teasing. The higher the time is set, the higher the product will be lifted from the playfield. In Automatic Mode this setting will also be adjusted when necessary. When the random pick up time is ON, the set pick up time will be changed every game (+ or – to the set time). This way the player has the impression that all games are different.

Pickup time -0,1S < Pickup Time < Pickup time x1,5 Eg. Pickup time is set to 0.4sec. →The pickup time will randomly be picked between 0.3 and 0.6sec with random to ON.

Keep in mind that if you set the pickup time too high, it’s possible that the prize might be held on too long and causes an unwanted win in return!

Step 4 : Test



WORKING WITH THE PROGRAM UNIT

The remote management software is installed on the program unit.

Start up the machine, the remote management software will start up accordingly. When the start-up is completed, the program unit displays the login screen.

Machine is connected and online.

Machine is not connected. Check the network cables of the

program unit and EAC controller. See manual “Troubleshoot”.

Example : Machine Serial number Name Software IP-address 138 BOX II 0.9.0.0r 192.168.0.101

Serial number : this number is programmed by Elaut. Name : this can be changed (see machine settings) Software : software version of the machine IP-address : IP-address of the machine


LOGIN

Select

First login : use the master pincode 8888.

This screen appears when logged in as master (8888). Edit pincodes : see p. 18 Edit machine info : : see p. 19 Start configuration : see p. 19


EDIT PINCODES

Select to add, delete or change pincodes. Edit pincodes : see p. 18 Edit machine info : : see p. 19 Start configuration : see p. 19

First select to add a new pincode.

Insert the new pincode e.g. 6666 Select the required actions for the new user.

Confirm or cancel

Pincode 6666 is added successfully.

Select to edit the settings.


EDIT MACHINE INFO

Select to edit machine info (e.g. machine name). Edit pincodes : see p. 18 Edit machine info : : see p. 19 Start configuration : see p. 19

Select to edit the settings. The operator can set / change 5 machine properties if required.

START CONFIGURATION

Select to open the menu. Edit pincodes : see p. 18 Edit machine info : : see p. 19 Start configuration : see p. 19

Quick Start Fast and easy basic setup of the machine in automatic mode. See p. 20

Attraction Settings Sounds can be adjusted individually. See p. 21

Advanced Settings All available machine settings. See p. 22


QUICK START

Select Quick start to open the menu.

Quick start : see p. 20

Attraction settings : see p. 21

Advanced settings : see p. 22


see p. 11


ATTRACTION SETTINGS

Select Attraction Settings to open the menu.

Quick start : see p. 20



Select to edit the settings. Motion settings

1 = Attraction with gantry movement The gantry will move and the attraction sound will play during the attract mode.

0 = Attraction without gantry movement

he interval between attraction animations when the machine is not being played. Defined in minutes.

RGB Color settings

Select the part of the machine on which to apply the RGB settings.

color(s) for a fixed color or animation.

Volumes

Volume level of all the sounds during attract mode.

Motion detection

Defined in seconds.


ADVANCED SETTINGS

Select Advanced Settings to open the menu. Quick start : see p. 20



Payout Settings: see p. 24

Credit Settings: see p. 25

Claw Settings: see p. 26

Manual Controls: see p. 28

Game Settings: see p. 29

Manual gantry control: see p. 30

Money Settings: see p. 30

System Settings: see p. 31

Machine: see p. 31


PAYOUT SETTINGS


Keep in mind that the win chance is a random occurrence! Only use the Restart Game function when setting up a new prize. If u use the restart game function frequently, the payout will be inconsistent which might result in an over or under payout which is not under control!


CREDIT SETTINGS



CLAW SETTINGS


Statistics

Pay-out percentage of the last 6 games.

Settings

See p. 11

See p. 14

This setting is used to make a small deviation in the pickup time. This can make the game feel more fair, because the player has the impression that all games are different. (0 = OFF / 1 = ON)

out of the claw after the set pickup time.

The pickup power is the power with which the claw needs to be able to lift the product from the playfield.


MANUAL CONTROLS


If a player wins but the action is not detected by the machine, this function can set counters, accounts, etc. right.

This can only be done once at the end of the game, when the claw is in home position.

a free game, this is not added in the accounting log and has no winning chance.

a free game where the player gets a game with win chance.

Give all the next (payed) games a win chance until there is a win.

Makes all games free (e.g. demonstration at fairs).

This has no influence on the counters or pay-out regulator as these are games with no win chance.

0 = OFF / 1 = ON

This so no money will be accepted but the lighting will keep functioning (e.g. for maintenance).


GAME SETTINGS


How far the claw will go down before releasing the product above the prize box.

Important for fragile prizes.

The maximum playtime. This time starts from the moment the first move is made. Defined in seconds.

1 = ON : the gantry returns diagonally.

With this function you can immediately replay a game only while the claw is still moving upwards and if there are still credits on the machine. (0 = OFF / 1 = ON)

Motor speed settings

The motor speed of the up-down movement of the claw.

The motor speed of the front-back movement of the gantry.

The motor speed of the left-right movement of the gantry.

The motor speed of the gantry movement when returning to the home position.


MANUAL GANTRY CONTROL

Select to edit the settings. Sideways motion

Front/back motion

Prize grab test

MONEY SETTINGS

Select to edit the settings. Currency settings ➔ Table representing the type and value of the used

currency.

❖ Value Define the value of this channel ❖ Type

Token : channel corresponds to an inserted token (Token-IN Counter) Bill : channel corresponds to an inserted bill (Bill-IN Counter) Coin : channel corresponds to an inserted coin (COIN-IN Counter) Cashless : channel corresponds to a card swipe system


SYSTEM SETTINGS


MACHINE MENU

Service options: see p. 30

GIO Control Panel: see p. 31

GIO Prizebox: see p. 31

Counter: see p. 31

BOX: see p. 31

BOYZ: see p. 31

BOGRAB: see p. 31

RGB LED Corners Left: see p. 32

RGB LED Corners Right: see p. 32

RGB LED Front Panel: see p. 32

RGB LED Head: see p. 32

Test Info: see p. 32

Event history: see p. 33


SERVICE OPTIONS


(0 = OFF / 1 = ON)

In this mode the claw can be disconnected and serviced without triggering errors. (0 = OFF / 1 = ON)


GIO CONTROL PANEL COUNTER BOX BOYZ BOGRAB


CONTROL PANEL

Printed circuit board (PCB) of the joystick, fire button, currency inputs and the motion detector.

PCB of the prize box.

COUNTER

PCB of the mechanical counters.

BOX

PCB of the X

BOYZ

PCB of the Y

BOGRAB

PCB of the claw


RGB LED CORNERS LEFT RGB LED CORNERS RIGHT RGB LED FRONT PANEL RGB LED HEAD


RGB’s

PCB’s that drive the animated RGB lighting.

TEST INFO


(0 = OFF / 1 = ON) Switch ON to adjust the data below.

Gio 1

Coin and bill To test coin and bill in

Controls To test joystick and fire button in- and outputs

Motion detector

Gio 2

Prize box To test prize box in

BOX & BOYZ


EVENT HISTORY


Update events : overview is filled in automatically.

SOFTWARE UPDATES

• Software updates are available at the Elaut Service Department via

[email protected] or +32 3 780 94 80.

INSTRUCTIONS FOR CLEANING AND MAINTENANCE

A key-locked door gives access to the maintenance area. Hand this key to your operator and/or maintenance personnel for filling up the machine with prizes or for cleaning purposes. The machine can stay powered for these operations. However, beware of the (possibly) moving claw. Always use a dry or humid cloth for cleaning. Never use water or wet material. This might cause damage to parts or ingression of water may cause malfunction or dangerous situations.



OVERVIEW EVENTS

ERROR CODES

1.1. Common Events

Wrong Os version 200 The software needs to be reinstalled.

Missing PF config 201 Contact Elaut NV.

EIC Communication bus Error 203 The EIC communication bus could not be initialized.

1.2. Game Payout Events

Over Payout Error 210 Check the claw settings.

Under Payout Error 220 Check the claw settings.

1.3. Playfield Events

Consolation Error 4 The consolation prize couldn’t be paid out in time.

Bill acceptor (pulse) Error 5 Check if the Bill Acceptor isn’t blocked.

Win detector blocked 706 The prize detector is stuck closed, check if nothing is blocking the optical sensors.

HDMI disconnected Error 10 Check if the TV is ON and all cables are connected, also select the correct HDMI input on your TV screen.

1.4. Control Panel Events

GIO Control Panel no communication 1200 There’s no communication with the General IO control panel PCB.

GIO Control Panel firmware Error 1210 Please power off the machine - Contact Elaut NV.

1.5. Prize Box Events

GIO Prize Box no communication 1250 No communication with the General IO Prize Box PCB.

GIO Prize Box motor stalled 1260 Problem prize box. Check the connections and functionality. Change parts if needed.

GIO Prize Box overcurrent 1261 Problem prize box. Check the connections and functionality. Change parts if needed.

GIO Prize Box switch Error 1262 Problem prize box. Check the connections and functionality. Change parts if needed.

GIO Prize Box calibration time out 1266 Problem prize box. Check the connections and functionality.

GIO Prize Box calibration Error 1267 Problem prize box. Check the connections and functionality.

GIO Prize Box firmware Error 1268 Please POWER OFF the machine - Contact Elaut NV.

GIO Prize Box blocked 1269 Problem prize box. Check the connections and functionality.

GIO Prize Box win detector jitter detected. 1270 Problem prize box. Check the connections and functionality.

1.6. Counter Events

Mech counter no communication 1300 No communication with the EIC 8 MD PCB.

Mech counter not connected 1302 Check the connections of the mechanical counters. Replace if needed.

Mech counter firmware Error 1305 Please POWER OFF the machine - Contact Elaut NV.

1.7. Gantry Events

X motor calibration Error 1500 The calibration of the X motor could not be completed.

No communication with X motor 1501 There’s no communication with the EIC BOX PCB.


X Motor stalled 1507 Problem X motor. Check the connections and functionality. Replace the X motor or cable if needed. See : "Troubleshoot".

X Motor overcurrent 1508 Problem X motor. Check the connections and functionality. Replace the X motor or cable if needed. See : "Troubleshoot".

X Motor switch Error 1509 Check if the switches are operating correctly.

X Motor firmware Error 1514 Please POWER OFF the machine - Contact Elaut NV.

Y motor calibration Error 1600 The calibration of the Y motor could not be completed.

Z motor calibration Error 1601 The calibration of the Z motor could not be completed.

Y Motor stalled 1612 Problem Y motor. Check the connections and functionality. Replace the Y motor if needed. See : "Troubleshoot".

Y Motor overcurrent 1613 Problem Y motor. Check the connections and functionality. Replace the Y motor if needed. See : "Troubleshoot".

Y Motor switch Error 1614 Check if the switches are operating correctly.

Y Motor wrong direction 1615 Problem Y motor. Check the connections and functionality. Replace the Y motor if needed. See : "Troubleshoot".

Y Motor encoder Error 1616 Problem Y motor. Check the connections and functionality. Replace the Y motor if needed. See : "Troubleshoot".

Y Motor I2C comms Error 1617 Problem Y motor. Check the connections and functionality. Replace the Y motor if needed. See : "Troubleshoot".

Y Motor calibration timeout 1618 Problem Y motor. Check the connections and functionality. Replace the Y motor if needed. See : "Troubleshoot".

Y Motor firmware Error 1619 Please POWER OFF the machine - Contact Elaut NV.

Z Motor switch Error 1626 Problem Z motor. Check the connections and functionality.

Z Motor calibration timeout 1630 Problem Z motor. Check the connections and functionality.

Loadcell not connected or overloaded

1631 Check the connections and functionality of the loadcell and replace if needed.

Z motor movement timeout 1633 Check if the gantry can move freely, all switches are adjusted correctly and no cables are broken.

Grab communication Error 1650 There’s a communication problem with the grabber detected which can be caused by a bad cable or bad grabber PCB.

Grab coils overheated 1664 Let the claw cool off before putting the machine in action again.

Grab coil 1 not connected 1665 Check the connections of coil 1.




Grab firmware Error 1669 Please POWER OFF the machine - Contact Elaut NV.

Movement timeout on X 1700 Check if the gantry can move freely, all switches are adjusted correctly and no cables are broken.

Movement timeout on Y 1701 Check if the gantry can move freely, all switches are adjusted correctly and no cables are broken.

No video capture device available 1800 Check the connections of the USB sticks (3) and replace if needed.


WARNING CODES

Over Payout Warning (Level 1) Check the claw power settings and change into Manual mode if needed. Claw is too strong or claw retaining power too high. If the ‘Automatic claw’ is deactivated, you should lower the retaining (and pickup) power.

Over Payout Warning (Level 2) Check the claw power settings and change into Manual mode if needed. Claw is too strong or claw retaining power too high. If the ‘Automatic claw’ is deactivated, you should lower the retaining (and pickup) power.

Over Payout: grabber too strong Check the claw power settings and change into Manual mode if needed. Claw is too strong or claw retaining power too high. If the ‘Automatic claw’ is deactivated, you should lower the retaining (and pickup) power.

Over Payout: too easy to win Check the claw power settings and change into Manual mode if needed. Claw is too strong or claw retaining power too high. If the ‘Automatic claw’ is deactivated, you should lower the retaining (and pickup) power.

Under Payout Warning (Level 1) Check the claw power settings and change into Manual mode if needed. Claw not strong enough or claw retaining power too low. If the ‘Automatic claw’ is deactivated, you should raise the pickup (and retaining) power.

Under Payout Warning (Level 2) Check the claw power settings and change into Manual mode if needed. Claw not strong enough or claw retaining power too low. If the ‘Automatic claw’ is deactivated, you should raise the pickup (and retaining) power.

Under Payout warning: grabber too weak Check the claw power settings and change into Manual mode if needed. Claw not strong enough or claw retaining power too low. If the ‘Automatic claw’ is deactivated, you should raise the pickup (and retaining) power.

Under Payout warning: too hard to win Check the claw power settings and change into Manual mode if needed. Claw not strong enough or claw retaining power too low. If the ‘Automatic claw’ is deactivated, you should raise the pickup (and retaining) power.

RGB LED Corners Left no communication Check cables and the RGB PCB

RGB LED Corners Right no communication

RGB Led Front Panel no communication

RGB Led Head no communication


NOTES

Documents

BIG ONE XTREME II - Player One Amusement Group