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Billing Guideline_CARRY In
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Billing Guideline CARRY IN GSPN Service TrackingCreate new service order *enter job number - search, match cust phone & address click then confirm*enter model code*enter S/N, put purchase date, click warranty check (OW/LP)*service type, customer symptom*thick appointment date*engineer name to Timothy Gledhill*click save.After have SO number, copy to Job. click SO update on GSPN. *Status: Repair completed contacted & confirmed *Defect desc: Fault reportRepair desc: *Defect type: major*condition code, , , *click save.
Click Billing on GSPN Billing Save. *Status: GD Goods received by Cust Click Save.View Claim Modify add part no Click Save.
Make sure claim amount same with the job / GSPN bigger.