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City of Bishkek & European Bank for Reconstruction & Development (EBRD) Bishkek Solid Waste Management Project Environmental and Social Action Plan ESAP/Final Final | 9 November 2016 This report takes into account the particular instructions and requirements of our client. It is not intended for and should not be relied upon by any third party and no responsibility is undertaken to any third party. Job number 246385-00 Ove Arup & Partners International Ltd The Arup Campus Blythe Gate Blythe Valley Park Solihull B90 8AE United Kingdom www.arup.com

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Page 1: Bishkek Solid Waste Management Project · FS Feasibility Study (for the proposed Bishkek Solid Waste Management Project) ... (the ‘Consultant’ or ‘Arup’) have been appointed

City of Bishkek & European Bank for Reconstruction & Development (EBRD)

Bishkek Solid Waste Management Project

Environmental and Social Action Plan

ESAP/Final

Final | 9 November 2016

This report takes into account the particular

instructions and requirements of our client.

It is not intended for and should not be relied

upon by any third party and no responsibility

is undertaken to any third party.

Job number 246385-00

Ove Arup & Partners International Ltd

The Arup Campus

Blythe Gate

Blythe Valley Park

Solihull B90 8AE

United Kingdom

www.arup.com

Page 2: Bishkek Solid Waste Management Project · FS Feasibility Study (for the proposed Bishkek Solid Waste Management Project) ... (the ‘Consultant’ or ‘Arup’) have been appointed

ESAP/Final | | 9 November 2016

Document Verification

Job title Bishkek Solid Waste Management Project Job number

246385-00

Document title Environmental and Social Action Plan File reference

Document ref

Revision Date Filename Bishkek ESAP_26_02_2016.docx

Draft 1 26 Feb

2016

Description First draft

Prepared by Checked by Approved by

Name Olga Skotareva

Chris Stocks Colette Curran

Signature

Draft 2 31 Aug

2016

Filename Bishkek SWP ESAP Draft 2_31_08_2016.docx Description Second draft

Prepared by Checked by Approved by

Name Olga Skotareva Colette Curran -

Signature

Final 9 Nov

2016

Filename Bishkek SWP ESAP Final_8_11_2016.docx Description Final

Prepared by Checked by Approved by

Name Olga Skotareva Colette Curran Helen Davis

Signature

Issue Document Verification with Document

Page 3: Bishkek Solid Waste Management Project · FS Feasibility Study (for the proposed Bishkek Solid Waste Management Project) ... (the ‘Consultant’ or ‘Arup’) have been appointed

City of Bishkek & European Bank for Reconstruction & Development

(EBRD)

Bishkek Solid Waste Management Project

Environmental and Social Action Plan

ESAP/Final | | 9 November 2016

Contents

Page

Abbreviations 1

1 Introduction 2

2 Environmental and Social Action Plan 3

Page 4: Bishkek Solid Waste Management Project · FS Feasibility Study (for the proposed Bishkek Solid Waste Management Project) ... (the ‘Consultant’ or ‘Arup’) have been appointed

City of Bishkek & European Bank for Reconstruction & Development

(EBRD)

Bishkek Solid Waste Management Project

Environmental and Social Action Plan

ESAP/Final | | 9 November 2016 Page 1

Abbreviations

BADS Bishkek Authorised Disposal Site

EBRD European Bank for Reconstruction and Development

ESAP Environmental and Social Action Plan

ESIA Environmental and Social Impact Assessment

ESMS Environmental and Social Management System

ESMMP Environmental and Social Management and Monitoring Plan

FS Feasibility Study (for the proposed Bishkek Solid Waste

Management Project)

KPIs Key Performance Indicators

LRP Livelihood Restoration Plan

MBT Mechanical Biological Treatment

PIU Project Implementation Unit

PRs Performance Requirements

SEP Stakeholder Engagement Plan

SPV Special Purpose Vehicle ‘Bishkek Sanitary Landfill’

Page 5: Bishkek Solid Waste Management Project · FS Feasibility Study (for the proposed Bishkek Solid Waste Management Project) ... (the ‘Consultant’ or ‘Arup’) have been appointed

City of Bishkek & European Bank for Reconstruction & Development

(EBRD)

Bishkek Solid Waste Management Project

Environmental and Social Action Plan

ESAP/Final | | 9 November 2016 Page 2

1 Introduction

The City of Bishkek (the ‘City’) seeks to improve its municipal solid waste

(‘MSW’) management system and has been working with the European Bank for

Reconstruction and Development (the ‘EBRD’ or the ‘Bank’), to invest in a viable

development project. The proposed Bishkek Solid Waste Management Project

(the ‘Project’) comprises a sovereign loan of EUR 11 million and a grant of EUR

11 million to the Kyrgyz Republic to be on-lent to the City for the benefit of the

municipal solid waste management company Tazalyk (‘Tazalyk’) and a Special

Purpose Vehicle ‘Bishkek Sanitary Landfill’ (the ‘Company’ or ‘SPV’). The loan

agreement was signed in 2013. The Project will support priority investments in

the waste management segment – primarily in waste collection and disposal.

The Bank commissioned a Feasibility Study (the ‘FS’) that was completed in

2013, alongside the Environmental and Social Impact Assessment (ESIA) and an

Environmental and Social Action Plan (ESAP). The FS determined a priority

investment programme (the ‘PIP’), evaluated its benefits, and assessed a proposed

site for the new landfill, including assessing its environmental and social impacts.

Since then, the City has taken a decision to use a different site for the new landfill

to the north of the existing dumpsite, rather than the site assessed in the FS.

To support the Project, Ove Arup and Partners International Ltd. (the ‘Consultant’

or ‘Arup’) have been appointed by the City to undertake an Environmental and

Social gap analysis for the newly proposed site, and update the necessary

technical, environmental, and social studies and plans where practicable.

This document provides an updated Environmental and Social Action Plan for

mitigation of the environmental and social impacts and to move the Project

towards compliance with EBRD’s Environmental and Social (E&S) Policy (2014)

and its Performance Requirements (PRs).

Page 6: Bishkek Solid Waste Management Project · FS Feasibility Study (for the proposed Bishkek Solid Waste Management Project) ... (the ‘Consultant’ or ‘Arup’) have been appointed

City of Bishkek & European Bank for Reconstruction & Development (EBRD) Bishkek Solid Waste Management Project

Environmental and Social Action Plan

ESAP/Final | | 9 November 2016

Page 3

2 Environmental and Social Action Plan

The following environmental and social actions are required to fulfil the requirements of the EBRD’s E&S Policy (2014), within the timescale

indicated.

Responsibility for discharging ESAP actions will lie with the City of Bishkek supported by the Project Implementation Unit (PIU), Talazyk,

Contractor and the Landfill Operator, and will be passed to the relevant sub-contractors, if appropriate. The PIU (with support of consultants)

will also be responsible for monitoring actions discharged to contractors, and for ensuring completion within the agreed timescale.

All actions, documents and plans required by this ESAP will need to be agreed with the Lender. The PIU will be required to report compliance

with the ESAP to the EBRD through an Annual Environmental and Social Report (AESR). The AESR template is to be provided by the

EBRD.

Additionally, compliance with the ESAP will be assured through independent checks and audits undertaken on behalf of the Lenders.

When relevant requirements from the ESAP previously developed in 2012 are included in the table below, they are marked as such in ‘Status’

column.

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

PR1 Assessment and Management of Environmental and Social (E&S) Impacts and Issues

1.1 Finalise the transfer of land

ownership and re-

categorisation of the

proposed site to be

appropriate for the

Legislative

compliance

Kyrgyz

regulations

EBRD PR1

Department of

Architecture and

Masterplanning of

Bishkek City,

Prior to

commencement of

construction

works

Land transfer completed.

Documents confirming land

ownership are in place.

Page 7: Bishkek Solid Waste Management Project · FS Feasibility Study (for the proposed Bishkek Solid Waste Management Project) ... (the ‘Consultant’ or ‘Arup’) have been appointed

City of Bishkek & European Bank for Reconstruction & Development (EBRD) Bishkek Solid Waste Management Project

Environmental and Social Action Plan

ESAP/Final | | 9 November 2016

Page 4

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

construction of a landfill and

be under the ownership of

the Municipal Council of

Bishkek. (Appropriate

changes are to be included in

the City Masterplan.).

PIU

1.2 Obtain necessary

construction, environmental

and sanitary permits prior to

rehabilitation of the

dumpsite, construction of the

new landfill and

development of associated

sorting and MBT plants as

well as additional

composting of green waste.

Among others, these to

include:

(i) formal approval by the

Chief Sanitary Officer of the

SPZ compliance for the new

landfill location;

(ii) approval of the State

Ecological Expertise for the

new landfill location.

Legislative

compliance.

Kyrgyz

regulations

EBRD PR1

Contractor Prior to

commencement of

construction

works

A list of required and obtained

approvals and permits is in place

alongside the physical evidence of

permits obtained.

Page 8: Bishkek Solid Waste Management Project · FS Feasibility Study (for the proposed Bishkek Solid Waste Management Project) ... (the ‘Consultant’ or ‘Arup’) have been appointed

City of Bishkek & European Bank for Reconstruction & Development (EBRD) Bishkek Solid Waste Management Project

Environmental and Social Action Plan

ESAP/Final | | 9 November 2016

Page 5

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

1.3 If required for the State

Ecological Expertise for the

new landfill location,

prepare an Addendum to the

FS in addition to the

prepared updated ESIA

documents, and undertake

public hearings in

accordance with the law.

Legislative

compliance.

Minimise impact on

environment and

community by

identifying and

implementing

adequate mitigation

measures.

Kyrgyz

regulations

PIU with PIU

support

consultants

Q3 2016

Prior to

commencement of

construction

works

Assessments and documentation

required to obtain the State

Ecological Expertise for the new

landfill location is in place.

Evidence of conducted public

hearings.

Approval by the State Ecological

Expertise is in place.

1.4 Secure necessary operational

permits and permissions for

all new operations.

Compliance with

local regulations.

Local

regulations

EBRD PR1

PIU with PIU

support

consultant,

Landfill Operator

Prior to

commencement of

operation

A list of required and obtained

permits is in place alongside the

physical evidence of permit

applications, and permits granted.

Conditions of permits incorporated

into operational plans and tender

requirements.

2012 ESAP

requirement

1.5 Review existing

environmental, Health &

Safety and social practices to

ensure they are fit for

purpose and aligned with

legal requirements and

EBRD standards.

Minimise H&S risk

to workers.

Effective

management of

environmental and

social issues.

EBRD PR1,

In line with

recognised

E&S

management

systems (e.g.

ISO 14001

and OHSAS

18001).

Tazalyk own

resources

By Q4 2016 Record of changes implemented as

a result of E&S review.

Evidence of the E&S review

having been undertaken.

.

Page 9: Bishkek Solid Waste Management Project · FS Feasibility Study (for the proposed Bishkek Solid Waste Management Project) ... (the ‘Consultant’ or ‘Arup’) have been appointed

City of Bishkek & European Bank for Reconstruction & Development (EBRD) Bishkek Solid Waste Management Project

Environmental and Social Action Plan

ESAP/Final | | 9 November 2016

Page 6

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

1.6 Develop and implement an

E&S Management System.

Effective

management of

environmental and

social issues.

EBRD PR1,

EBRD PR2.

EBRD PR4.

In line with

EBRD PR1,

ISO 14001

and OHSAS

18001

requirements

Contractor own

resources

Develop ESMS 4

months prior to

construction

works.

ESMS based on the pertinent

requirements of ISO14001 and

OHSAS 18001 in place and

operational.

Policy, required procedures and

plans are in place and implemented.

A clear commitment from senior

management in the Environmental

Policy to ensure adequate resource

is provided to enable staff to deliver

requirements.

An organisational chart clearly

shows lines of ESMS

responsibility, and reporting.

Job descriptions with clear Roles

and Responsibilities.

Evidence of ESMS monitoring.

Evidence of training provided.

ESMS Audit Reports.

1.7 Implement the

Environmental and Social

Management and

Monitoring Plan (ESMMP)

developed as part of the

2012 ESIA.

Minimise impact on

environment and

community by

identifying and

implementing

adequate mitigation

EBRD PR1

Contractor own

resources,

PIU with PIU

support

consultants

As per the

ESMMP

Plans and procedures required by

the ESMMP are in place.

Evidence of implementation is in

place.

Record of monitoring of ESMMP

Page 10: Bishkek Solid Waste Management Project · FS Feasibility Study (for the proposed Bishkek Solid Waste Management Project) ... (the ‘Consultant’ or ‘Arup’) have been appointed

City of Bishkek & European Bank for Reconstruction & Development (EBRD) Bishkek Solid Waste Management Project

Environmental and Social Action Plan

ESAP/Final | | 9 November 2016

Page 7

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

ESMMP should be seen in

conjunction with the

Addendum to ESIA

prepared by Arup.

Should any Project

documents be reviewed or

any conditions to the Project

design and implementation

added the ESMMP should

be reviewed and amended

accordingly.

measures.

implementation is in place.

1.8 Include appropriate clauses

to tender documentation,

ESMS and contractor

documentation to ensure that

national and Lender

requirements regarding

environmental, social and

health and safety are

imposed on to the

construction, rehabilitation

and, if relevant, operation

Minimise impact on

environment and

community by

identifying and

implementing

adequate mitigation

measures.

EBRD PR1,

Best Practice1

PIU with PIU

support

consultants,

Contractor own

resources

Prior to

construction

Relevant contract clauses in tender

and contractor-related

documentation.

1 The term Best Practice refers to non-legislative procedures and guidelines (may also be legal requirements in other countries) that are internationally recognised and

accepted as being correct or most effective.

Page 11: Bishkek Solid Waste Management Project · FS Feasibility Study (for the proposed Bishkek Solid Waste Management Project) ... (the ‘Consultant’ or ‘Arup’) have been appointed

City of Bishkek & European Bank for Reconstruction & Development (EBRD) Bishkek Solid Waste Management Project

Environmental and Social Action Plan

ESAP/Final | | 9 November 2016

Page 8

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

contractors.

Contract clauses for all sub-

contractors should ensure all

relevant management and

monitoring requirements

included in the ESMMP are

binding and enforced.

1.9 Implement actions related to

technical requirements for

landfill design presented in

Appendix A of this ESAP.

Safe design,

compliance with

EU requirements.

EBRD PR1,

PR3,

EU

Directives :

EU Waste

Directive

2008/98/EC,

EU Landfill

Directive

99/31/EC,

EU Industrial

Emissions

Directive

(integrated

pollution

prevention and

control)

2010/75/EU.

PIU support

consultants as

necessary,

Designer,

Contractor

During design

stage and prior to

commencement of

construction

works.

Completed design.

Record of design checks against

actions recommended in technical

requirements.

Relevant procedures and records of

implementation and monitoring are

in place.

Page 12: Bishkek Solid Waste Management Project · FS Feasibility Study (for the proposed Bishkek Solid Waste Management Project) ... (the ‘Consultant’ or ‘Arup’) have been appointed

City of Bishkek & European Bank for Reconstruction & Development (EBRD) Bishkek Solid Waste Management Project

Environmental and Social Action Plan

ESAP/Final | | 9 November 2016

Page 9

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

1.10 Develop and implement a

system of waste transfer and

acceptance recording

allowing information on the

waste collected and received

at the landfill to be gathered

and reported.

Effective system of

waste transfer and

acceptance.

Minimise impact on

environment.

EBRD PR 1

EBRD PR 3

Best practice

EU Waste

Directive

2008/98/EC,

EU Landfill

Directive

99/31/EC

Contractor own

resources,

Landfill Operator

Prior to start of

operation

A system is in place.

Reports on waste collected and

received.

1.11 As a part of ESMMP,

develop landfill

environmental monitoring

system including additional

groundwater monitoring.

The information collected

should be in line with the

recording and monitoring

requirements of the EU

Waste and Landfill

Directives.

Prevent

environmental

pollution incidents

and accidents

EBRD PR1,

EBRD PR3,

EU Waste

Directive

2008/98/EC,

EU Landfill

Directive

99/31/EC

PIU support

consultant

Prior to

commencement of

operation

Environmental monitoring plan is

in place.

Records of monitoring.

1.12 Develop and implement an

Operational Management

Plan (OMP) and procedures

for its implementation.

Effective and

compliant

management

Clear operational

procedures enable

EBRD PR1

Best Practice

PIU and PIU

support

consultant,

Landfill Operator

Prior to

commencement of

operation.

Draft OMP and Operation manuals

and plans and procedures

completed.

Manual and plans linked to job

descriptions and necessary training

2012 ESAP

requirement

Page 13: Bishkek Solid Waste Management Project · FS Feasibility Study (for the proposed Bishkek Solid Waste Management Project) ... (the ‘Consultant’ or ‘Arup’) have been appointed

City of Bishkek & European Bank for Reconstruction & Development (EBRD) Bishkek Solid Waste Management Project

Environmental and Social Action Plan

ESAP/Final | | 9 November 2016

Page 10

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

individual staff

members to deliver

good quality work

and achieve desired

goals for a new

system with limited

environmental and

social impacts.

requirements.

1.13 Document and rank existing

waste collection points for

improvement measures.

Identify new collection

points in areas not served at

present.

Development of

improvement plan for

collection points in the city

and monitoring system

Development of

maintenance and

replacement plan for

containers and collection

points.

Effective waste

collection system

Reduce waste

deposits around

collection bins and

in other non-

designated

locations in the city

Best Practice Tazalyk.own

resources with

PIU support

consultant as

necessary.

Commence

immediately,

Develop by end of

2016.

Initial assessment of priority sites

for investment in new containers

and repair work completed.

Annual report assessing status of

sites and maintenance work

undertaken.

Quarterly report of inspections, and

complaints, if relevant.

2012 ESAP

requirement

1.14 Develop and implement Mitigation of Best practice. PIU own Preliminary Draft Draft Plan is in place.

Page 14: Bishkek Solid Waste Management Project · FS Feasibility Study (for the proposed Bishkek Solid Waste Management Project) ... (the ‘Consultant’ or ‘Arup’) have been appointed

City of Bishkek & European Bank for Reconstruction & Development (EBRD) Bishkek Solid Waste Management Project

Environmental and Social Action Plan

ESAP/Final | | 9 November 2016

Page 11

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

landfill closure plan for the

proposed landfill.

Disclose the Plan publicly

and to local community prior

to implementation.

landfill closure and

impacts on local

environmental and

communities.

resources during

operation,

supporting

consultant if

necessary.

Landfill Operator.

to be developed

no later than 1

year prior to

closure.

Final version – no

later than 6

months prior to

closure.

Final Plan is in place and disclosed

for comments.

Evidence of implementation.

PR2 Labour and Working Conditions

2.1 Ensure appropriate human

resources management

system is in place, including

procedures and processes

related to human resource

policies and procedures,

non-employee workers,

worker grievance

mechanism, security

personnel and supply chain.

Management of

human resources in

accordance with the

law and best

practice

EBRD PR2

Kyrgyz

regulations

(Kyrgyz

Labour Code

etc.)

Own resources of

Contractor,

PIU support

consultants

Landfill Operator

Prior to

commencement of

works.

Evidence of Human Resources

system is in place, i.e. relevant

policies, procedures, assigned staff,

etc.

Human Resources and/or

procurement procedures with

respect to non-employee workers,

worker grievance mechanism,

security personnel and supply

chain.

2.2 Incorporate provisions for

working conditions

compliant with national laws

and EBRD requirements in

tender documentation and

contracts for contractors and

Risk management

and ensuring

adequate labour

conditions of

contractors and

EBRD PR 2,

Best Practice

Own resources of

Tazalyk, Landfill

Operator and

Contractor with

PIU support

consultants as

Prior to

commencement of

works.

Tender documentation and

contractual clauses contain

requirements for operating health

and safety management system,

compliance with requirements on

child labour, forced labour,

Page 15: Bishkek Solid Waste Management Project · FS Feasibility Study (for the proposed Bishkek Solid Waste Management Project) ... (the ‘Consultant’ or ‘Arup’) have been appointed

City of Bishkek & European Bank for Reconstruction & Development (EBRD) Bishkek Solid Waste Management Project

Environmental and Social Action Plan

ESAP/Final | | 9 November 2016

Page 12

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

suppliers.

Undertake periodic internal

labour conditions checks and

audits against EBRD

Requirements.

suppliers. necessary

provision of equal opportunities,

Kyrgyz Labour Code etc.

Records of compliance checks of

contractors’ and suppliers.

2.3 Review salary scales against

job requirements.

PIU to collect baseline

information on conditions

and salary levels of workers

in comparable industries in

public sector.

PIU consultant and Tazalyk

to review salary scales

required for staffing needs.

Ensuring salaries

reflect experience

and responsibility

and are at the level

satisfying average

living standards to

discourage

personnel from

undertaking waste

unauthorised

recycling activities.

Ensure that there is

no discrimination

regarding gender,

i.e. equal pay for

work of equal

value.

Best practice PIU with support

of PIU

consultants, HR

department of

Tazalyk.

Prior to

commencement of

operation of the

new landfill.

PIU, Tazalyk to

collate data before

Q4 2016.

Evidence of analysis of salaries

which considers gender differences

and avoids discrimination.

Job descriptions at the new landfill

complex are attached to a salary

scale.

Evidence of completed reviews by

company directors.

2012 ESAP

requirement

2.4 Include equal opportunity

recruitment policy for staff

and contract conditions for

sub-contractors; and training

Promote and

facilitate equal

opportunities (e.g.

diversity and

Best Practice PIU with PIU

support

consultant,

Landfill Operator

By end 2016 for

Tazalyk.

Prior to

commencement of

The Equal Opportunity Policy is

developed.

The Policy as well as job

advertisements, job descriptions for

2012 ESAP

requirement

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City of Bishkek & European Bank for Reconstruction & Development (EBRD) Bishkek Solid Waste Management Project

Environmental and Social Action Plan

ESAP/Final | | 9 November 2016

Page 13

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

for HR personnel on

procedures to implement the

policy.

gender equality)

and relevant

technical skill mix

in each of

management,

contract

management and

operational roles.

and Tazalyk top

management and

HR.

(Development of

policy and

procedures

undertaken as part

of Technical

Assistance from

EBRD Phase 3

prior to tendering

as it forms part of

the tender

documentation.

Initial Training

modules are to be

delivered using

EBRD Phase 3

budget.)

BADS

rehabilitation.

all personnel, and contract

conditions for sub-contractors

clearly state commitment to

ensuring the equal opportunity.

Recruitment procedures include

relevant clauses.

Relevant training undertaken.

Job descriptions are developed.

Annual report showing staffing

levels demonstrating gender

equality, diversity in relation to

remuneration and recruiting.

2.5 As a part of HR MS,

develop and implement a

worker Grievance

Mechanism (GM) available

to direct employees and non-

employee workers during

BADS rehabilitation, Project

Management of

worker

relationships.

EBRD PR 2 Own resources of

PIU support

consultant,

Landfill Operator

and Contractor.

Prior to

commencement of

construction and

reorganisation

works on Project.

Grievance mechanism procedure is

developed.

Records of grievances and their

resolution are maintained and

reported to management.

Records of communication with

Labour Union, where relevant.

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ESAP/Final | | 9 November 2016

Page 14

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

construction and operation. GM is communicated to sub-

contractor employees. Records are

in place.

2.6 If a dedicated worker

accommodation is required

during construction phase,

arrange its facilities in

accordance with legal

requirements and a guidance

note by IFC and the EBRD.

Ensuring adequate

accommodation for

workers.

Kyrgyz

regulations,

EBRD PR2,

Workers'

accommodatio

n: processes

and standards

- a guidance

note by IFC

and the

EBRD2

Contractor Prior to the use of

worker

accommodation

Evidence of assessment in

accordance with the EBRD/IFC

guidance note.

Respective regulatory approvals.

PR3 Resource Efficiency and Pollution Prevention and Control

3.1 Implement pollution

prevention measures

described in the ESMMP

(covering air emissions,

noise pollution, dust, waste

water, hazardous substance

Effective

environmental

management.

Minimise impact on

environment, local

community, and

EBRD PR 3,

EU Industrial

Emissions

Directive

(integrated

pollution

Own resources of

Contractor,

PIU and PIU

support

consultant,

Prior to

commencement of

construction

works

The reviewed ESMMP is approved

and implemented.

All sub-Plans, Procedures and

Protocols required by the ESMMP

are in place.

Record of checks on implementation

2 http://www.ebrd.com/downloads/about/sustainability/Workers_accomodation.pdf

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ESAP/Final | | 9 November 2016

Page 15

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

and materials, pesticide use

and management).

workers. prevention and

control)

2010/75/EU,

Best practice

(for example Inspections, Audits

reports).

3.2 Develop and implement

BADS Rehabilitation Plan,

showing final profiles to

shed surface water.

Develop and implement

technical specifications for

final capping of BADS.

Rehabilitation plan to

include:

Develop and implement

Leachate Management Plan.

Develop and implement

Leachate and Water

monitoring programme.

Effective BADS

rehabilitation,

leachate and surface

water management.

EBRD PR3,

EU Landfill

Directive

99/31/EC,

Best practice

PIU and PIU

support

consultant.

BADS Rehabilitation Plan showing

final contours required to achieve

these.

Technical specifications for BADS

capping (after reaching new

profiles).

Leachate and Surface Water

Management Plan is in place.

Leachate and Water Monitoring

programme is in place.

Water quality monitoring reports.

Number of overflow discharges to

river meeting discharge consent

standards.

2012 ESAP

requirement

3.3 Develop specifications for

landfill gas management

system for BADS and new

landfill.

The system should include:

Minimise risk of

incidents and

accidents related to

gas emission, and

gas migration.

EBRD PR3,

EU Landfill

Directive

99/31/EC

PIU and PIU

support

consultant,

Contractor,

Landfill Operator

Prior to

commencement of

construction

Landfill gas collection system

installed and connected to

flarestack.

Monthly gas monitoring results,

and record of actions taken in

response.

2012 ESAP

requirement

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ESAP/Final | | 9 November 2016

Page 16

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

Sealed cells in the new

landfill with gas

migration layer under

the seal;

Porous layer beneath

final restoration soils in

rehabilitated landfill.

Install gas collection system

according to the

specification.

Monitor gas emissions at

frequency required by

developed specification.

3.4 Develop and implement

fungal spores control plan to

reduce its spreading from

MBT plant and from new

composting plants for green

waste in the town.

The plan should include,

among others, monitoring

programme, and

requirements:

To make appropriate

Minimise risk of

health impacts on

workers and

community.

EBRD PR 3,

UK Best

Practice,

Directive

2000/54/EC -

biological

agents at work

Own resources of

PIU and PIU

support

consultant,

Contractor

Prior to

commencement of

construction

Fungal spores control plan is in

place

Transmission bunds are constructed

and maintained

Results of monitoring programme,

and record of action undertaken (if

relevant).

All operational phase actions to be

part of the detailed Operational

Management Plan

2012 ESAP

requirement

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ESAP/Final | | 9 November 2016

Page 17

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

dust masks available for

site workers.

To locate windrows

more than 300 metres

from residential areas

with soil bunds or

maturation heaps to

form barrier to

transmission.

To dampen windrows in

dry weather.

3.5 Develop and implement

pesticide control

programme, including

monitoring requirements for

construction and operational

phase.

Ensure that there is

compaction of waste in old

and new landfill areas to

limit availability of burrows

for rats and snakes and that

all wastes are covered with a

metre of other waste or soils

within one week to prevent

hatching of fly larvae.

Minimise risk of

spreading diseases.

Reduce risk of pests

dispersing into the

city during the

construction and

rehabilitation

works.

EBRD PR 3,

Best practice

Directive

2009/128/EC,

Directive

2012/18/EU

PIU and PIU

support

consultant,

Landfill Operator.

Prior to

commencement of

construction and

operation phases.

Pest control programme in place

Quarterly review of complaints

Monitoring results and record of

action undertaken (if relevant)

Number of sites with traps or baits

for rats.

2012 ESAP

requirement

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ESAP/Final | | 9 November 2016

Page 18

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

3.6 Implement bird control

measures at new sorting,

MBT and landfill facilities.

Reduce health

impact on local

community relating

to pathogens

transferred by birds.

EBRD PR 3,

Best practice

PIU and PIU

support consultant

through

procurement

contract.

Landfill Operator.

Upon completion

of construction of

sorting and MBT

plant

Procurement contract includes

requirement for netting the new

windrows of high organic waste

until degradation is well advanced

to control birds.

Netting are installed prior to

commencement of operation.

2012 ESAP

requirement

3.7 As a part of Operational

Management Plan, develop

procedures for water

management and cleaning

process of MBT and the

sorting plant(s).

To ensure these procedures

are implemented, include

relevant requirements for

sump installed at the

sorting/MBT site and

pumping system, hoses and

sprays to enable cleaning of

the hardstanding and

spraying the windrows in the

procurement contracts.

Maintenance of the

effective

degradation process

Best practice PIU and PIU

support consultant

through

procurement

contract.

Landfill Operator.

Prior to

commencement of

operation

Relevant requirements included in

the procurement contracts.

Relevant procedures are in place

and implemented.

Procedures to include requirement

for regular cleaning and spraying

and to monitor water levels in the

sump and top up as necessary.

Sump and pump system installed

prior to commencement of

operation

Record kept of water levels in

sump.

2012 ESAP

requirement

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Environmental and Social Action Plan

ESAP/Final | | 9 November 2016

Page 19

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

PR4 Health and Safety

4.1 Appoint Health and Safety

personnel proportionately to

the scope and scale of works

within the Project.

Effective

management of

occupational H&S

issues

Best Practice,

EBRD PR1,

EBRD PR2.

EBRD PR4.

Own resources of

Tazalyk, Landfill

Operator,

Contractor and

PIU and PIU

support

consultant.

Prior to first

disbursement List of H&S personnel,

including their qualification,

and job description.

4.2 Ensure OHS management

system applies to the works

of their sub-contractors by

incorporating health and

safety provisions in

tendering documentation and

contracts for contractors and

suppliers.

Effective

management of

occupational H&S

issues

Best Practice,

EBRD PR1,

EBRD PR2.

EBRD PR4.

Own resources of

Tazalyk, Landfill

Operator,

Contractor and

PIU and PIU

support

consultant.

Prior to

construction

works

commencing

Tender documents include relevant

requirements relating to provision

of OHS management system.

Relevant clauses in the contracts

with contractors and suppliers.

4.3 Develop and implement

maintenance programme for

waste collection points.

Reduce nuisance

and risk of safety

incidents to

residents and users

at waste collection

points.

EBRD PR4,

Best Practice

Developed and

implemented by

Tazalyk

Sanitary

Ecological

Inspectorate to

monitor

During operation Maintenance programme is

developed, included in the annual

budget and implemented.

2012 ESAP

requirement

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Environmental and Social Action Plan

ESAP/Final | | 9 November 2016

Page 20

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

implementation.

4.4 As a part of ESMS establish

and implement noise

monitoring requirements and

mitigation measures to

control noise problems

relating to collection system

and to operations at the

landfill complex including

construction noise and noise

through rehabilitation of the

old landfill.

Mitigation measures to

include:

Time restriction for

noisy activities during

construction and

operation

Location of permanent

sources of noise to be as

far away from

residential areas as

possible (sorting plant,

composting plant, gas

flare, site entrance area

with weighbridge and

Compliance with

local and EU

regulation

Minimise risk of

grievances.

Kyrgyz

regulations,

EU Directive

2002/49/EC

(EU Noise

Directive),

EBRD PR3,

EBRD PR 4

Own resources of

Contractor,

Tazalyk,

PIU and PIU

support

consultant,

Landfill Operator.

Mitigation

measures and

monitoring

requirements are

identified prior to

commencement of

construction

works.

Implementation

during the whole

construction and

operational phase.

Limited

monitoring

programme

during

preconstruction

phase to establish

background

concentrations

Mitigation measures included in the

ESMMP.

Record of monitoring.

Record of grievances.

2012 ESAP

requirement

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Environmental and Social Action Plan

ESAP/Final | | 9 November 2016

Page 21

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

wheel cleaner);

Noise screening bunds

and screen planting to

be planned in advance

of the installation of

equipment.

4.5 Develop and implement

programme to identify

sources of special and

hazardous municipal waste

and arrange future separate

collection system.

Effective pollution

prevention.

Minimise impact of

exposure to

hazardous

substance by

community.

EBRD PR3

EBRD PR4

Best practice

PIU and PIU

support

consultant,

Contractor,

Landfill Operator.

Upon introduction

of a new waste

system.

Sources of hazardous waste are

identified by inspectors.

Amount of this waste is quantified,

and arrangements for collection are

in place.

2012 ESAP

requirement

4.6 Develop a detailed

construction traffic

management plan (CTMP).

Construction arrangement

should ensure that the

passing of construction

vehicles through informal

settlements is avoided.

Management of

EHS risks to

workers, road users

and communities

from construction

traffic.

Local

regulations,

Best practice,

EBRD PR 2,

EBRD PR 4.

Own resources of

Contractor

Prior to

commencement of

construction

works.

The CTMP is in place, approved by

the respective authority,

appropriately disclosed and

implemented.

Evidence of relevant information

being distributed to the drivers.

Evidence of relevant information

being distributed to the community.

Evidence of internal inspections

checking implementation.

4.7 Develop and implement

safety and security

Management of

EHS risks during

EBRD PR 4,

Best practice

Own resources of

PIU support

Prior to

commencement of

Relevant procedures are in place

and implemented.

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ESAP/Final | | 9 November 2016

Page 22

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

procedures for constructions

and phased access to the

BADS by waste pickers

during its rehabilitation,

including fencing.

BADS

rehabilitation and

security during

construction.

(e.g.

Voluntary

Principles on

Security and

Human rights:

http://www.vo

luntaryprincipl

es.org/ )

consultant,

Contractor

construction and

rehabilitation

works.

Record of monitoring / checks

carried out.

4.8 Develop Emergency

Preparedness and Response

Plan for Project construction

and operation.

Contractor should obtain

approvals from respective

authority and emergency

services.

Engage affected

communities and agencies

about these plans and any

subsequent changes made to

these.

Minimise impact on

workers,

community and

environment arising

from emergency

situations.

EBRD PR4,

Best practice

Own resources of

the Contractor,

PIU and PIU

support

consultant,

Landfill Operator.

Prior to

commencement of

construction work

Emergency Preparedness and

Response Plan in place and

implemented.

Record of consultation with local

authorities.

Record of approvals by the

respective authority.

Record of information provided to

the community.

Record of drills.

4.11 Follow design specification

to ensure that all equipment

as well as the landfill

infrastructure will be

designed to meet Kyrgyz

Compliance with

EU and Kyrgyz

standards

EBRD PR4,

Kyrgyz

regulations,

EU Waste

Directive

PIU with PIU

support consultant

to arrange for

competent design

checkers.

Design phase Record of design checks.

Record of approvals from local

regulators.

Issuance of permits.

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Environmental and Social Action Plan

ESAP/Final | | 9 November 2016

Page 23

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

and EU Standards.

This should include

considerations of seismicity

of the area.

2008/98/EC,

EU Landfill

Directive

99/31/EC,

EU Industrial

Emissions

Directive

(integrated

pollution

prevention and

control)

2010/75/EU,

Best practice

PR5 Land Acquisition, Involuntary Resettlement and Economic Displacement

5.1 Through the Detailed Project

Design, avoid the potential

for resettlement impact from

construction and operation

of the access road, if

feasible. Should this not be

possible, prepare and

implement a Resettlement

Action Plan (RAP) and

conduct stakeholder

engagement for PAPs in

Mitigation of

resettlement

impacts

EBRD PR 5 Own resources of

Designer (detailed

design),

PIU and PIU

support

consultant,

Contractor

Detailed design

phase

Design drawings demonstrating that

resettlement is avoided.

Developed RAP (if impact is

unavoidable) and evidence of its

communication/disclosure and its

implementation.

Communication records (if

relevant).

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ESAP/Final | | 9 November 2016

Page 24

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

accordance with the Project

Resettlement Framework.

5.2 In case of any additional

land acquisition and access

needs (permanent or

temporary) for the Project,

undertake assessment of

land acquisition and

resettlement impacts and be

compliant with resettlement

principles set in EBRD PR5.

Assessment and

mitigation of land

acquisition,

resettlement

impacts.

EBRD PR 5 Own resources of

Contractor,

PIU and PIU

support consultant

On-going

before/during

construction

Details of affected land or access

(e.g. cadastral records).

Communication records.

Transfer, approval, permit records.

Assessment/survey and inclusion

into the LRP or RAP, or

development of an addendum to

LRP/RAP.

Records of

mitigation/implementation.

5.3 Review if residents of the

dormitory may face any

impacts following the

detailed design

specifications, particularly in

terms of access to their

living areas, or in relation to

project construction

activities.

Establish the residents’

socio-economic profile and

vulnerability in relation to

above issues.

Mitigation of

livelihood impact

Mitigation of major

health risks from

construction/rehabil

itation activities.

EBRD PR 5

EBRD PR 10

PIU and PIU

support consultant

3-4 Q 2016 Survey records.

Records of assessment and

mitigation measures if such are

necessary.

Appropriate clauses in a

Construction Management Plans

and health and safety management

procedures.

Communication and grievance

records, including with PAPs.

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ESAP/Final | | 9 November 2016

Page 25

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

5.4 Update the LRP once the

assessment and socio-

economic survey of waste

pickers is complete to

include:

(i) provision of training to

waste pickers related to

accessing finance and

business advice to establish

SMEs, with a particular

focus on such training and

programmes tailored for

women and young people;

(ii) updated stakeholder

engagement and grievance

mechanism for PAPs

(considering the updated

SEP);

Mitigation of

livelihood impact

and build positive

and effective

relationship with

PAPs.

Best practice PIU and PIU

support

consultant,

3Q 2016 Updated LRP inclusive of specified

provisions.

Reviewed specific stakeholder

engagement plan.

5.5 Implement the updated LRP. Mitigation of

livelihood impact.

Compliance with

the EBRD

requirements.

EBRD PR5 Own resources of

PIU and PIU

support

consultant,

Contractor

and relevant City

Departments.

Prior to first

disbursement and

as per agreed

implementation

schedule

(scheduled from

4Q 2016.)

Updated implementation

programme.

Developed/reviewed

implementation targets and KPIs,

budget, resources and

responsibilities.

Stakeholder engagement log.

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ESAP/Final | | 9 November 2016

Page 26

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

Grievance/feedback records.

5.6 Implement monitoring and

evaluation provisions of the

updated LRP, including

independent completion

audit and monitoring of

stakeholder engagement

activities.

Effective

implementation of

the LRP.

EBRD PR 5 Independent

consultant,

PIU and PIU

support

consultant,

relevant City

Departments as

necessary.

As per agreed

Monitoring and

evaluation

schedule.

Monitoring schedule.

Monitoring reports.

Mid-term evaluation report (if

deemed appropriate).

Completion Audit report.

PR6 Biodiversity and Living Natural Resources

6.1 Consult with ecologist on

the best measures to mitigate

impacts on migratory birds,

should there be a potential

for impacts, and include

them in the ESMMP.

Protect nesting

colony of bee eaters

at North east corner

of current dumpsite.

EBRD PR6

Best practice

Own resources of

PIU and PIU

support consultant

Mitigation

measures

identified prior to

commencement of

construction

works.

Implementation

throughout

construction and

operation.

If applicable, detailed mitigation

measures included in the ESMMP

and operation stage plans and

demonstrable evidence of their

implementation.

2012 ESAP

requirement

6.2 When possible enhance

biodiversity, through

planting and restoration

Increase

biodiversity values

in the area

EBRD PR6

Best practice

Own resources of

PIU and PIU

support

The Restoration

Plan is prepared

prior to

Detailed planting / restoration Plan

is in place, and includes measures

to enhance biodiversity in the area.

2012 ESAP

requirement

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ESAP/Final | | 9 November 2016

Page 27

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

schemes.

Consult with the ecologist

about the proposed

solutions.

Consider inclusion in the

Restoration Plan a high

proportion of local vascular

plants to enhance the river

corridor and increase

biodiversity.

consultant,

relevant City

Departments

commencement of

construction

work.

PR7 Indigenous People – NOT APPLICABLE

PR8 Cultural Heritage

8.1 Implement archaeological

survey requirements of

ESMMP. Any findings of

this survey will need to be

appropriately recorded,

reported and further action

completed.

Adequate and

effective

management of

archaeological and

cultural heritage

issues.

EBRD PR8

Best practice

Own resources of

PIU and PIU

support

consultant,

Contractor

Prior to

commencement of

construction

works

Record of surveys undertaken.

Archaeological finds report (if

relevant)

Implementation of findings (if

relevant)

8.2 Obtain community feedback

on any areas of cultural

value within the Project

Adequate and

effective

management of

EBRD PR8

Best practice

Own resources of

PIU and PIU

support consultant

Prior to

commencement of

construction

Record of communication with

community.

Information obtained from the

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City of Bishkek & European Bank for Reconstruction & Development (EBRD) Bishkek Solid Waste Management Project

Environmental and Social Action Plan

ESAP/Final | | 9 November 2016

Page 28

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

area, in conjunction with the

recommended

archaeological survey or as

part of the socio-economic

survey for the LRP.

archaeological and

cultural heritage

issues.

works community is adequately

interpreted by the expert, and when

relevant survey requirement are

amended.

8.3 Obtain confirmation from

the Ministry of Culture

confirming that there is no

known cultural heritage on

the new landfill location.

Adequate and

effective

management of

archaeological and

cultural heritage

issues.

EBRD PR8

Best practice

Own resources of

PIU

Prior to

commencement of

construction

works

Written record of confirmation

from the Ministry of Culture.

8.4 Develop and implement a

Chance Finds Procedure, in

coordination with

appropriate authority.

Adequate

Management of

accidental

archaeological

finds.

EBRD PR 8

Best practice.

Contractor and

Landfill

construction sub-

contractor.

Procedure is

developed prior to

commencement of

construction

works.

Implementation –

during

construction.

Chance Finds Procedure is in place.

Annual report of any archaeological

finds.

PR

10 Information Disclosure and Stakeholder Engagement

10.1 Implement the updated SEP.

Ensure its regular review

and update.

Compliance with

the EBRD

requirements.

EBRD PR 10 PIU and PIU

support

consultants,

Once approved,

then on-going.

Communication log.

Updated information on the

website.

Page 32: Bishkek Solid Waste Management Project · FS Feasibility Study (for the proposed Bishkek Solid Waste Management Project) ... (the ‘Consultant’ or ‘Arup’) have been appointed

City of Bishkek & European Bank for Reconstruction & Development (EBRD) Bishkek Solid Waste Management Project

Environmental and Social Action Plan

ESAP/Final | | 9 November 2016

Page 29

No. Action

Environmental &

Social Risks

(Liability/Benefits)

Requirement

(Legislative,

EBRD PR,

Best Practice)

Resources,

Investment

Needs,

Responsibility

Timetable Target and Evaluation Criteria

for Successful Implementation Status

Proactive

stakeholder

engagement.

Relevant City

Departments,

Contractor.

Update on SEP implementation in

the Annual Environmental and

Social Report.

Up-to-date SEP.

10.2 Establish and implement a

public grievance mechanism

in compliance with the

EBRD and best practice

requirements.

Proactive

stakeholder

engagement and

management of

impacts to public.

EBRD PR 10,

Best Practice

Contractor and

sub-contractors,

PIU and PIU

support

consultant.

Establish prior to

activities/

operations.

Implementation is

on-going

Evidence of grievance mechanism

is approved.

Contractor: GM procedure is

disseminated to PAPs.

PIU: GM procedure is publicly

available.

Workers are trained on how to

handle/pass public grievances.

Grievance records.

Page 33: Bishkek Solid Waste Management Project · FS Feasibility Study (for the proposed Bishkek Solid Waste Management Project) ... (the ‘Consultant’ or ‘Arup’) have been appointed

City of Bishkek & European Bank for Reconstruction & Development (EBRD) Bishkek Solid Waste Management Project

Environmental and Social Action Plan

ESAP/Final | | 9 November 2016