BIT Alignemnt Paper

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    FACULTIET ECONOMISCHE, SOCIALE EN POLITIEKE WETENSCHAPPEN & SOLVAY BUSINESS

    SCHOOL

    Information Systems

    Strategy and Management

    2012-2013

    Analyse of paper STRATEGIC BUSINESS/IT ALINGMENT USING GOAL MODELS by Bna S.,

    Ansias P-Y, Petit M. , Castiaux A.

    Alexei Blokhine 93297

    Professor: Jegers, M.

    Prof: Dr. Casteleyn S.

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    Content

    1. Situation article ................................................................................................................... 3

    2. Business strategy................................................................................................................. 3

    3. IT Strategy ........................................................................................................................... 3

    4. Introduction to Business and It alignment .......................................................................... 4

    a. Concept Business/IT alignment ...................................................................................... 4

    b. Venkatramans Strategic Alignment Model (SAM) ....................................................... 4

    5. Goal Model and Allignment ............................................................................................... 5

    a. Goal and SR model situation........................................................................................... 5

    b. Goal model constraints and benefits .............................................................................. 5

    c. Combinig Goal Model and SAM .................................................................................... 6

    6. Conclusion .......................................................................................................................... 6

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    1. Situation articleThe paper Strategic Business/IT alignment using Goal Model focuses an discusses the

    relation between interview based Business/ It alignment and the SAM- model of

    Venkatraman, using a goal model to analyse the Business and IT strategies.

    This approach is also illustrated by two real case studies achieved within partner

    enterprises (SMEs).

    Using the paper, listed above, as basis, we will discourse the basics of strategies and

    methodologies used, to make a business and IT alignment using a goal model.

    2.

    Business strategyBusiness strategy is a long term plan of action deliberated in order to achieve a

    particular goal or a set of goals or/and objectives. Creating a business strategy is a core

    management function. The aim of a business strategy is to strengthen a particular

    business so that its performance increases and, in turn, the business becomes more

    profitable. Without a business strategy, a business has no guide to follow and has an

    increased risk of failure.

    The business strategy of a firm is the match between its internal competences and its

    external relationships. It describes how it reacts to its suppliers, its customers, its

    competitors, and the social and economic environment within which it activates. 1

    3. IT StrategyInformation Technology has become a key of business function for almost every

    organization and most have great expectations of their investment in IT for the future

    benefits to the business- expectations that will be enable the business to reduce costs,

    standardized processes, enhance productivity, improve workflow and

    communications, sustain repeatable service levels, improve risk control, implement

    new business strategies, facilitate organic and acquisition-driven growth, gain

    competitive advantage by exploiting new technology2.

    1

    http://books.google.be/books?hl=en&lr=&id=WhLCD4s8klIC&oi=fnd&pg=PA3&dq=business+strategies&ots=XXcVyIIKMA&sig=bt3U45t9QlBto64oANGb1q4Dl7

    M p. 4

    2Tallon, P., Kraemer,

    K. (1999)

    http://books.google.be/books?hl=en&lr=&id=WhLCD4s8klIC&oi=fnd&pg=PA3&dq=business+strategies&ots=XXcVyIIKMA&sig=bt3U45t9QlBto64oANGb1q4Dl7Mhttp://books.google.be/books?hl=en&lr=&id=WhLCD4s8klIC&oi=fnd&pg=PA3&dq=business+strategies&ots=XXcVyIIKMA&sig=bt3U45t9QlBto64oANGb1q4Dl7Mhttp://books.google.be/books?hl=en&lr=&id=WhLCD4s8klIC&oi=fnd&pg=PA3&dq=business+strategies&ots=XXcVyIIKMA&sig=bt3U45t9QlBto64oANGb1q4Dl7Mhttp://books.google.be/books?hl=en&lr=&id=WhLCD4s8klIC&oi=fnd&pg=PA3&dq=business+strategies&ots=XXcVyIIKMA&sig=bt3U45t9QlBto64oANGb1q4Dl7M
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    4. Introduction to Business and It alignmenta. Concept Business/IT alignment

    Strategic alignment emphases on the activities that management performs to achieve

    cohesive aims across the IT and other functional organizations (e.g., finance,

    marketing, H/R, manufacturing). Consequently, alignment addresses both how IT is in

    harmony with the business, and how the business should, or could be in harmony with

    IT.

    b. Venkatramans Strategic Alignment Model (SAM)The term IT- Business alignment refers to het degree of fit between Business and IT

    activities, such as Business strategy, business infrastructure, IT strategy and IT

    infrastructure. Those four interactions where defined by Venkatraman into the

    Strategic Alignment Model (SAM)

    In this model we can distinguish four different strategic approaches linked by two

    axes; the horizontal, which gives the direct alignment relation between Business and

    IT, and the vertical, strategy linkage, which determines the infrastructure of the

    business. The four main strategies defined by Venkatraman are:

    a. Strategy Execution: This traditional, hierarchical perspective assumes that theorganization is business driven and the strategic management designs the logic of

    IT infrastructure.

    b. Technology Transformation: This perspective also starts with Business Strategy asa driver, but use the IT strategy approach to define an IT infrastructure that

    supports the chosen Business Strategy.

    c. Competitive Potential is based on exploitation of new IT opportunities. On thisbase IT determines new products, services and develop new forms of relationships.

    That reflects directly on the Business Strategy and defines new organizationalstructures.

    d. Service Level perspective is completely based on IT service and internalinformation flow to meet the needs of fast changing demand of the endusers.

    Even though the SAM is used as a standard tool for strategic alignment measures and

    improvements, the paper we analysed assumes many do still base their analysis on

    subjective interviews.

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    By combining interviews with Business and IS managers into a Goal model, this

    approach can capture both the real life and the needed heuristics to make the interview

    less subjective and more standardized.

    5. Goal Model and Alignmenta. Goal and SR model situation

    Business/IT goal modelling is an enterprise language which is used to identify the

    business/IT goals and the hierarchy among them.

    The form used is inspired by the strategic rational (SR) model of the i* framework.

    The SR model describes the relationships that are "internal" to actors, such as means-

    ends relationships that relate process elements, providing explicit representation of

    "why" and "how" and alternatives.i

    The Strategic Relational (SR) Model focuses on

    actors tasks and their relations and influences on the goals, well suited to provide an

    overall view, indicates how actors, their tasks, goals, soft goals and resources relate to

    each other, and what are the dependencies between them.

    The language is well accepted among business analysts in order to maintain an

    organizational structure which is easy to understand within organizational-related

    activities, important to create a standard structure for the alignment.

    b. Goal model constraints and benefitsImplementing the business/IT goal model into an I* framework enables IT analysts to

    examine the business requirements at an early stage of system development. By

    studying the two cases, explained in the paper, the organizational actors have their

    own goals and beliefs and each actor is connected to one another, and differ from IT

    and Business approach.

    Still the use of a goal model does contain several weakness on its own. First of all the

    technique is complex to understand and provide little information on business goals, as

    IT people tend to lack business knowledge and setting business goals is a complex

    process. At second they are unable to support business analysts in a rapidly changing

    business environment, as the techniques require a huge amount of time to implement.

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    c. Combinig Goal Model and SAMOnce we have created a Business and a IT strategy goal model, we can identify and

    compare the different elements simply by making Cause/Effect links. Identifying

    semantic links and orientate the relationshipsby asking the question What element

    existed first and which goal achievement implies achievement of the other. This

    makes it possible to map those relationships into Venkotramans Strategic Alignment

    Model and determine the most suitable strategy.

    6. ConclusionIT is continually evolving, and through the rapid changes of industrial, social, political and

    environmental sectors we can observe the importance of strategic alignment. As companies

    evolve, and comprise new forms of IT-focused competitiveness, strategic alignment is likely

    to assume an even greater degree of importance. With IT spending forecasted to grow at

    unprecedented rates, managers have to use IT resources in the most effective and efficient

    manner possible. In this paper we discussed about the combination of SAM model with the

    goal models to include problems related to identification of strategy and problems related to

    the method by which alignment is identified.

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    Through the medium of i*, goal models determines a better decision-making process and

    combining goal models analysis with SAM gives a structure for a model driven Business/IT

    alignment.

    The alignment of strategic business and IT using goal models is realized through the

    architectural design that is going further than only a simple supporting role for IT in the

    current business processes. IT is also working as activator for renewed or even totally new

    business. The new IT enabled company will have new forms of organisation, new business

    processes, new products, new services and new channels and relationships to the customer,

    which are possible by combining the strategic business with IT in order to operate as one

    whole.

    7. References:8. (4)Tallon, P., Kraemer, K. (07-20-1999).A Process-oriented Assessment of the

    Alignment of Information Systems and Business Strategy: Implications for IT Business

    Value. eScholarship University of California. Retrieved from

    http://escholarship.org/uc/item/74b1s5rk

    9.10.(5) Serge, T. (22-11-2011).What does developing an IT Strategy mean. The Open

    Group website. Retrieved from http://blog.opengroup.org/2011/11/22/what-does-

    developing-an-it-strategy-mean/

    http://escholarship.org/uc/item/74b1s5rkhttp://escholarship.org/uc/item/74b1s5rkhttp://blog.opengroup.org/2011/11/22/what-does-developing-an-it-strategy-mean/http://blog.opengroup.org/2011/11/22/what-does-developing-an-it-strategy-mean/http://blog.opengroup.org/2011/11/22/what-does-developing-an-it-strategy-mean/http://blog.opengroup.org/2011/11/22/what-does-developing-an-it-strategy-mean/http://blog.opengroup.org/2011/11/22/what-does-developing-an-it-strategy-mean/http://escholarship.org/uc/item/74b1s5rk
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    11.(6) Brisebois, R., Boyd,G., Shasid,Z.(n.d.) What is IT Governance? And why is itimportant for the IS auditor. INTOSAI, working group of IT Audit. Retrieved from

    http://www.intosaiitaudit.org/intoit_articles/25_p30top35.pdf

    12.(9)Mane, S. (2005) "IT Governance: The ultimate IT weapon"http://www.igatepatni.com/media/10342/tp_ITGovernance_Ultimate-IT-Weapon.pdf

    ihttp://www.cs.toronto.edu/~gross/istar/didactic05-228.htm

    http://www.intosaiitaudit.org/intoit_articles/25_p30top35.pdfhttp://www.intosaiitaudit.org/intoit_articles/25_p30top35.pdfhttp://www.igatepatni.com/media/10342/tp_ITGovernance_Ultimate-IT-Weapon.pdfhttp://www.cs.toronto.edu/~gross/istar/didactic05-228.htmhttp://www.cs.toronto.edu/~gross/istar/didactic05-228.htmhttp://www.cs.toronto.edu/~gross/istar/didactic05-228.htmhttp://www.cs.toronto.edu/~gross/istar/didactic05-228.htmhttp://www.igatepatni.com/media/10342/tp_ITGovernance_Ultimate-IT-Weapon.pdfhttp://www.intosaiitaudit.org/intoit_articles/25_p30top35.pdf