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BlackBerry Internet Service cannot send or receive email messages if the BlackBerry Internet Service mailbox

reaches its storage limit. To resume sending and receiving, you must delete messages to free space in the mailbox.

You can manage your mailbox using one or more of the following:

Auto-aging

Reconciling Wireless Email

Using Reconcile Now

Purging Deleted Items

AUTO-AGING

Auto-aging moves old messages to your Deleted Items folder. Auto-aging can be set for individual folders.

1. On the Home Page, within the BlackBerry Internet Service web site for your service provider, clickthe Manage Folders button in the left pane.Items in the different folders are retained or purged to a schedule that you set.The Manage Folders page opens.

2. Click one of these folders:

Inbox

Deleted Items

Draft

Sent Items

3. In the Auto-Age section, put a check mark next toAuto-Age items older than.4. In the text box, type a number. For example, 30.5. From the drop-down list, select Days, Weeks or Months.6. Click Save and Close.

From now on, mail older than 30 days will be moved from the Inbox to the Deleted Items folder.

RECONCILING WIRELESS EMAIL

You can set whether email messages are deleted from the device only or from both the device and the BlackBerry

Internet Service mailbox during an email reconciliation. The default for Wireless Email Reconciliation on your device is

Disabled.

To set Wireless Reconcile to Enabledon your BlackBerry device:

1. From the main screen on your device, click Messages.2. Click the trackwhee l and click Options.

The Messages Options window is displayed.3. Click Email Reconciliation.

To set Delete On and Wireless Reconcile,

1. C lick the Delete On or Wireless Reconcile option and click Change Option.

2. If setting Delete On: Click Mailbox & Handheld.If setting Wireless Reconcile: Click On.

3. C lick the trackwheel and click Save.

To set Wireless Delete Options in BlackBerry Internet Service web site:

1. Log in to your BlackBerry Internet Service web site.2. On the Home Page, click Profile.

3. In the Wireless Delete Options, clickpermanentdeletion.4. Put a check mark next to Enable permanentdeletion ofmessages on the BlackBerry InternetService whenmessages are deleted from the device.

5. Click Save.The Permanent deletion of messages on WebClient when messages are deleted from device is now Enabledmessage appears at the top of the screen.

NOTE: Setting this option permanently deletes email messages when deleted from the device.

USING RECONCILE NOW

When messages are reconciled, any message that you file or delete on your device is also filed or de leted on your

BlackBerr Internet Service mailbox de endin on how ou set our messa e o tions. If wireless email

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reconciliation is enabled on your device, you can reconcile email messages manually withReconcile Now.

1. From the main screen on your device, click Messages.The Messages screen appears.

2. C lick the trackwheel and click Reconcile Now.

PURGING DELETED ITEMS

Messages in your Deleted Itemsfolder are calculated into the total mailbox size. Deleted messages are saved in

the Deleted Items folder within your BlackBerry Internet Service mailbox. They are not permanently removed unless

you do one of the following:

1. From the main screen on your device, click on the Messages Icon.2. Click the trackwheel and select Options.3. In the Message ListOptions screen, click the trackwheel and select Purge Deleted Items from the menu.

All the email messages in the De leted Items folder are permanently removed.

OR

1. Log in to your BlackBerry Internet Service web site.2. On the Home Page, click Empty Deleted Items.

All the email messages in the De leted Items folder are permanently removed.

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