Transport for LondonMAYOR OF LONDON

As a Blue Badge holder, what do I need to know about red routes

Contents

Introduction 3

Aboutredroutes 4

UsingyourBlueBadge 5 - 6

Buslanesandbus-onlyroutes 7

Parking 8 - 9

Stopping 10

Taxisandprivatehirevehicles 11

Generalinformation 12 - 13

PenaltyChargeNotices 12

TransportforLondonandaccessibility 12

Requestsfornewdisabledbays 13

Copiesofthisbooklet 13

Usefulcontacts 14 - 15

Yourfeedback 15

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Introduction

AsaBlueBadgeholdertherearecertainthingsthatyoucanandcan’tdoonredroutesinLondon.ThisguideclarifiesexactlywhatyourBlueBadgeentitlesyoutodoandcovers:

Bus lanes and bus-only routes

Parking

Stopping

Taxis and private hire vehicles

General information

Eachsectionisillustratedandcolour-codedforeasyreferenceandthebookletisahandysizetofitinyourcar’sglovecompartment.

Byfollowingtheadviceinthisguide,youcangetaclearunderstandingofwhereyoucanandcan’tpark,stop,bepickeduporsetdownonLondon’sredroutes,andsoavoidreceivingaPenaltyChargeNotice(PCN).

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About red routes

RedroutesaretheroadsthatTransportforLondon(TfL)ownandmaintain.TheyonlymakeupfivepercentofLondon’sroads,butredroutescarryonethirdofthecity’straffic.

Red routes are easy to spot because they have red lines instead of yellow lines.

Roads owned by a London borough have yellow lines.

ParkingandstoppingrestrictionsonredrouteshelpTfLtoreduceobstructionsontheroad,whichcancausetrafficaccidentsandpreventtrafficfrommovingfreely.Lesscongestionalsomeanslowercarbondioxideemissionsandimprovedairquality.

Remember,thisguideonlycoversBlueBadgeconcessionsonredroutes.ForadviceonthespecialallowancesavailableonroadsownedbyLondonboroughs,checkwiththerelevantboroughbeforetravelling.

Red routes

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Using your Blue Badge

When using your Blue Badge there are some important things to remember:•BoththeBlueBadgeandtheparkingclockmustbeclearlydisplayedinthefrontwindscreenatalltimeswithallthedetailsvisible

•AllconcessionsonlyapplywhentheBlueBadgeholderiseitherdrivingthevehicleorbeingcarriedasapassengerinit

•TheseBlueBadgeconcessionsareonlyavailabletotheBlueBadgeholder,notanyoneelsewhoisusingyourvehicle,eveniftheyarerunningerrandsorperformingservicesfortheBlueBadgeholder

•Whenyouarebeingcarriedasapassenger,orwhenyouarebeingset-downorpickedup,thedriverisallowedtimetoaccompanyyoutoyourdestination,includingtakingyouintopremisesneartothevehicle.TheBlueBadgeshouldbedisplayedwhenthishappens

Blue Badge

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Using your Blue Badge continued

•Ifyouarebeingdrivenbyanotherperson,thatpersoncannotcontinuetowaitinthevehicleonredlineswhileyouarenotinthevehicle

•Youareentitledtoa100percentdiscountfromCongestionCharging.ToreceivethisBlueBadgediscount,youmustfirstregisterwithTransportforLondon.Visitcclondon.comtodownloadtheapplicationformorcall08459001234

Blue Badge

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Bus lanes and Bus-only routes

Bus lanesareclearlymarkedoutontheroadswithathickwhitelineandthewordsBUSLANEinthelane.

Buslanesgiveprioritytobusesandcertainvehiclessuchastaxis,emergencyservicesandbikes.Keepingthemclearhelpscreateamorereliablebusservice.

Things to remember:•OntheredrouteavehicledisplayingaBlueBadgecanenterabuslanetopickyouuporsetyoudownatthekerb

•Thedistancedriveninthebuslanemustbetheminimumpracticaldistancetocarrythisout

•IfthevehicledisplayingtheBlueBadgedrivesinthebuslaneforlongerthanisneeded,thevehicle’sownermaybeissuedwithaPenaltyChargeNotice

Bus-only routesaremarkedwithsignsandcanonlybeusedbybusesandcertaintypesofvehicle.TherearenoexemptionsforBlueBadgeholdersonbus-onlyroutes.

Bus lanes

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Parking

TherearemanyparkingboxesonredroutesthatonlyBlueBadgeholderscanusebuttherearealsootherplacesonredrouteswhereyouareallowedtopark.

RememberthatbothpartsoftheBlueBadgemustbeclearlydisplayedinthewindscreenofthevehicleatalltimes.

Where you can park:•InparkingboxesreservedsolelyfortheuseofBlueBadgeholders.Checkthesignstoseewhattimeyoucanparkandwhetherthereisalimittohowlongyoucanstay–wherethereisatimelimit,theparkingclockmustbedisplayedalongwiththebadge

•Inredrouteshort-termparkingboxes.TherearenotimelimitstoparkintheseforBlueBadgeholdersaslongasyouparkduringtheoperationalperiodwhichismarkedonthesignsbythebox

Parking

RED ROUTEMon - Sat7 am - 7 pm1 hour

No return within 2 hours

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Parking

Where you can park:•InredrouteloadingboxeswheretheBlueBadgeholdersymbolisdisplayedonthesignbythebox.Inmanyoftheredrouteloadingboxes,youcanparkforuptothreehours

Where you can’t park:• Inredrouteparkingboxesthatarereservedforaparticulartypeofvehicle,forexampletaxiranks,doctor’sspacesandmotorcycleboxes

• InredrouteloadingboxeswheretheBlueBadgeholdersymbolisnotdisplayedonthesignbythebox.Thesearereservedsolelyforloadingvehicles.ThesignsnexttotheseloadingboxesdonotdisplaytheBlueBadgesymbolsoyoucan’tparkinthem

Parking

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Stopping

When you are being carried as a passenger in a vehicle displaying a Blue Badge, you can be picked up or set down:•Fromsingleordoubleredlines

•Inredroutestoppingboxes–butrememberthatyoucan’tparkinthem

•Inparkingboxesreservedforaparticulartypeofvehicleandinshortloadingboxesaslongasthereisenoughspace

Remember,yourBlueBadgemustbeclearlyvisibleatalltimes.

You cannot park, be picked-up or be set-down on:•Pedestriancrossings•Zigzagmarkings

Stopping

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Taxis and private hire vehicles

Taxis(blackcabs)andlicensedprivatehirevehicles(PHVs);includingminicabs,havesomeconcessionsthatmaybeusefulwhenyoutravelinthem.

Taxis and PHVs

Remember:•TaxisandPHVscanstoptopickuporsetdownpassengersonmostpartsoftheredroute

•Theexceptionsarethosepartsoftheredroutewithawideredlineandatpedestriancrossingsorzigzags

•TaxisandPHVscancrossmostbuslanestogainaccesstodrop-offorpick-uppassengers.TaxisareallowedtodriveinmostbuslanesbutPHVsarenotandtheyshouldleavethebuslanestraightaway

•Pleaseaskthedriverifyourequireassistancetoorfromyourdestination,includingintoorfromyourpremises.Rememberthedriverwillneedtoreturntothevehicleassoonaspossibleafterassistingyou

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General information

Penalty Charge NoticesIfyouparkillegallyontheredroute,youmaybeissuedwithaPenaltyChargeNotice(PCN).

IfyoureceiveaPCNitisimportantthatyoudonotignoreit.

IfyoubelieveyouhavebeenincorrectlyissuedaPCN,youcanchallengethecharge.FindoutmoreaboutPCNsincludinghowtocontestPCNsbyvisitingtfl.gov.uk/roadusersortelephone08456034545.

TfL and accessibilityTfLremainscommittedtopromotingequalityfordisabledLondoners.

Forexample,TfL’sSingleEqualitySchemeoutlineshowTfLwillpromoteequalityforallpeople,especiallythosewithdisabilities.

Seetfl.gov.ukformoredetails.

Information

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General information

Requests for new disabled baysTfLwillconsiderrequestsfornewdedicateddisabledparkingbaysonredroutes.NotallrequestswillbesuccessfulandthedecisionwillbebasedonanumberoffactorswhichTfLmustbalance,suchassafetyimplicationsorthepotentialtocausesignificantcongestion.BayscannotbeprovidedforexclusiveusebyanindividualdisabledpersonandwillalwaysbeavailableforallBlueBadgeholders.Tomakearequestforadisabledbayontheredroute,pleasecontactTfLCustomerServices(contactdetailsontheright).RequestsfordisabledbayswithinyellowlinecontrolsshouldbemadedirectlytothelocalBoroughCouncil.

Copies of this bookletYoucanordermorecopiesofthisbookletorrequestanalternativeformatorlanguagebycontacting:

TfL Customer ServicesTel:08432221234Textphone:02079183015Web:tfl.gov.uk/contact

YoucanalsodownloadacopyorrequestahardcopyfromtheTfLwebsiteattfl.gov.uk/roadusersaccessibility

Information

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Useful contacts

Capital CallSubsidiseddoor-to-doortransportforpeoplewithmobilityissuesusingprivatehirevehicles(minicabs).PleasenotethatthisserviceisonlyavailabletoLondonresidentswithincertainboroughs.Tel:02072752446capitalcallbookings@hctgroup.org

Department for TransportAimstodeliveratransportsystemthatbalancestheneedsoftheeconomy,theenvironmentandsociety.Tel:02079448300dft.gov.uk

DirectgovProvidesonlineservicesandinformationonawiderangeoftopicsincludingtravelandtransportandlocalNHSservices.direct.gov.uk

London CouncilsLobbiesformoreresourcesforLondonandafairdealforLondon’s33councils.Tel:02079349999londoncouncils.gov.uk

London Dial-a-RideFreedoor-to-doorservicefordisabledpeoplewhocan’tusebuses,trainsortheTube.Tel:08459991999or02073945800tfl.gov.uk

London Travel Information (24 hours)ForticketsandinformationabouttravellinginLondon.Tel:08432221234Textphone02079183015tfl.gov.uk

Information

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Useful contacts

TfL – London Taxi and Private Hire ResponsibleforthelicensingoftaxiandPHVservices.Tel:08453007000Fax:02030543160tfl.gov.uk/tphEmail:tph.enquiries@tfl.gov.uk

Taxicard SchemeSubsidiseddoor-to-doortransportforpeoplewhohaveseriousmobilityimpairmentanddifficultyusingpublictransport.PleasenotethatthisserviceisonlyavailabletoLondonresidents.Tel:08454154156taxicard.org.uk

TRACE24-hourhelplineforwhenyourcarhasbeenclampedortowedaway.Tel:08452068602

Your feedbackWewelcomeyourcommentsandsuggestionsaboutthisguide,contactusat:TfLCustomerServices4thFloor14PierWalkLondonSE100ESTel:08432221234Textphone:02079183015tfl.gov.uk/contact

Information

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