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Blue Mountains City Council City within a World Heritage National Park

POSITION DESCRIPTION

Manager Risk and Internal Audit

Branch

Office of the Chief Executive

Officer Status L3 Manager

Reports to Manager Executive Business Salary Grade [insert]

Position Code TBC Date PD

approved 7 June 2019

Overview This position manages the Risk and Internal Audit Unit, one of five Units within the Office of the

Chief Executive Officer. Other key functions within this Office include Governance and Civic

Services, Corporate Communications and Public Relations, Workplace Health and Safety and

Partnerships and Special Projects.

Communications & Public Relations

Workplace Health & Safety

Governance & Civic Services

Risk & Internal Audit

Partnerships & Special Projects

OFFICE OF THE CHIEF EXECUTIVE OFFICER

The Office of the Chief Executive Officer focuses on leading the organisation, building

relationships and strengthening priority governance areas of the organisation including Workplace

Health and Safety, Governance and Risk and Internal Audit.

It provides the CEO with high-level governance oversight of the Council’s operations and manages

a key interface between the organisation and the Councillors. Providing responsive support to the

CEO and Councillors, the Office reinforces the independence and priority necessary for these

functions and provides oversight in the attainment of sustainable economic, social, and

environmental outcomes as a key focus of governance processes and structures.

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Position Purpose

The Manager Risk and Internal Audit is responsible for implementing effective and efficient audit

and risk management systems and practices and strengthening the Council’s Enterprise Risk

Management Framework. The position supports implementation of the Council’s Audit and Risk

Improvement Committee and plays a key advisory role on enterprise risk management and internal

audit matters.

This position supports and enables achievement of all Key Directions of the Blue Mountains

Community Strategic Plan 2035 with particular contribution to the LEAD Key Direction which has

the following aspirations and aim:

LEAD – Inspiring Leadership: A sustainable City has inspiring community and civic leadership that acts responsibly in the broader interests. It aspires to transform local communities into better places for current and future generations. We value our inspirational civic leadership whose stewardship and decision-making benefits present and future Blue Mountains residents. Our leaders work together effectively with the community and other agencies to achieve a more sustainable, successful and resilient Blue Mountains, environmentally, socially and economically. By 2035 we are a more sustainable, successful and resilient City of Blue Mountains

Position Dimensions

The Services and associated Key Functions delivered by the Branch are as follows:

Services Key Functions

Strategic and Governance

- Risk and Internal Audit

Enterprise Risk Management Framework –

development, implementation and reporting on

Internal audit program development,

implementation and reporting on

Supporting and facilitating implementation of the

Council’s Audit and Risk Improvement Committee

Training of staff in risk management/ mitigation

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Budget

The 2019-20 operational expenditure budget for the Branch is $6.6 million (see Appendix 1 for

more detailed information).

Manage Unit Reports

Direct Reports 2

Indirect Reports 0

Decision Making

The Manager Risk and Internal Audit makes complex judgements or recommendations based on

advanced analytical or creative thought and influences other Directorates and the community

through policy application and development. Planning and consultation is required to plan,

coordinate and deliver services.

Guidelines shaping how we work

The Council completed an Organisational Performance Review in 2019 and has adopted the

following principles to guide how we work within the Council:

We act as one organisation responding to the changing needs of our LGA and community

We are strategy led, driven by our Community Strategic Plan with clear priorities and focus

We are service focused ` we continuously improve service provision and provide excellent

customer service

We collaborate and work together to achieve our outcomes

We ensure safety and well-being is at the centre of our organisation, operations and culture

We are a financially sustainable organisation, living within our means, ensuring best value

resource allocation

These Guidelines complement the Council’s adopted Values of: Work Together; Work Safe Home

safe; Service Excellence; Value for Money; Trust and Respect; and, Supporting Community

Outcomes to be delivered

Strategy Led and Service Focused

Implement the Council’s Delivery Program and Operational Plan (DPOP) strategies and

actions to deliver Community Strategic Plan outcomes that are identified as the responsibility

of the Manager Risk and Internal Audit

Within corporate guidelines, contribute to developing, implementing and reporting on Service

Business Plan/s (strategic financial, workforce and asset planning) for services delivered by

the Branch

Ensure data required for monitoring and reporting service performance, for which the

Branch is responsible, is collected, stored and made available

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Leadership as a Member of the Senior Leadership Team

Support the Directors in carrying out their roles

As Manager, take collective responsibility for:

- good governance in a collaborative, non-competitive workplace environment

- contribution to effective enterprise risk management

- oversight and decision-making related to legislative and other compliance issues

- compliance driving the achievement of the organisation’s Vision, Mission and Values

Attend and participate, individually and collectively, in Senior Leadership Team meetings

Leadership as Manager

Demonstrate passion and sense of purpose for your role that leads and inspires staff and

translates sense of purpose into their individual roles

Take responsibility for decisions, policies and actions within the scope of the role, including

administration, governance and implementation

Meet leadership obligations to report, explain and be answerable

Work and collaborate with other parts of the organisation as needed and required

Culture

Instil the organisation’s values and Guidelines Shaping How We Work across the Branch

Model, support and encourage behaviour that shapes a safe, collaborative, fair and just

culture across the Directorate and within the Branch

Model, support and encourage a culture of learning that, as a priority, ensures staff are well

trained and equipped to carry out their individual roles

Workplace Health and Safety

As an Officer, as defined under the relevant WHS legislation, comply with all due diligence

obligations in respect to WHS. This includes but is not limited to:

o Formulation and implementation of policies and procedures to ensure compliance

with WHS legislation and the provision of sufficient resources to do this

o Ensuring duty of care through keeping up to date on relevant WHS matters

o Ensuring incidents, hazards, risks and well-being are understood, minimized and

managed effectively in a timely manner across Council and within your Directorate

o Providing advice and support to line management to ensure they are able to

comply with Councils WHS policies and WHS legislation

o Ceasing or directing the cessation of unsafe work

At all times comply with Councils Asbestos Management Plan and Policy

Model the principles of a fair and just culture

Operational and Service Excellence

Achieve organisational objectives and meet all statutory and legal requirements involved in

managing and delivering the Branch’s services and functions as identified in the Delivery

Program and annual Operational Plan

In delivering Branch services, support achievement of a sustainable and successful future

for the Blue Mountains socially, economically and environmentally

Promote, encourage and acknowledge continual improvement in the Directorate and

Branch to achieve more effective and efficient service delivery

Model and promote excellence in customer service

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A Financially Sustainable Council

Contribute to the review, update and achievement of the Council’s Resourcing Strategy

every four-year Council Term

Manage, maintain and deliver best value Directorate services:

o With funding allocated through the Long-Term Financial Plan

o With workforce skills and capabilities matched to achieving Directorate and Branch

goals

o With assets in risk-free condition that are fit for purpose and have service capacity

General

Any other duties within area of skill as directed.

Stakeholder Engagement

Internal Stakeholder Engagement Focus

Mayor, Councillors and the

Council (elected body)

Develop and deliver formal briefings and Council reports as required

Other Directorates and

other Units in the Office of

the CEO

Collaborative, whole of organisation approach to service delivery and achieving

organisational goals

Direct Reports Direct reports are informed and equipped to carry out their roles and understand

how their work contributes to the achievement of organisational goals

External Stakeholder Engagement Focus

Expert external committee

representatives from local

community

Audit and Risk Improvement Committee

Other levels of government /

government agencies

Engagement, training and liaison with other government agencies, including the

Office of Local Government, on risk management and audit matters including for

example fraud and corruption and insurance matters

Insurance service providers Engagement and liaison on insurance matters

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Corporate Obligations

Manage direct reports The direct reports to this position are:

Program Leader Risk and Audit

Risk and Insurance Officer

Ensure Workplace Health and

Safety

Ensure, model, comply and co-operate with Workplace Health and Safety

policies, procedures, instructions and safe systems of work. Provide a work

environment free from hazards and ensure the health and safety of self,

staff and other people affected by the workplace.

Risk Management

Manage work practices to mitigate all identified risks, identify and report

additional risk and threats and assist in devising strategies to mitigate those

risks.

Code of Conduct

Adhere to Council’s Code of Conduct and the policies and procedures that

support it.

Delegations

Authority to operate within Delegations attached to the position. Delegate

responsibility and authority to the right person, providing the necessary

authority, resources and support.

Customer Service

Model and promote excellence in customer service

Continuous Improvement

Model continuous improvement. Identify inefficient work practices and

recommend changes where appropriate.

Professional Development Model, promote and engage with staff in relation to professional

development

Financial Management

Manage allocated budgets and expenditure, ensuring the Council lives

within its means. Undertake relevant checks and apply any required

regulation, process and/or procedure in dealing with financial matters

Contract Management Ensure active, appropriate and safe implementation of contract

management

Procurement

Conduct activities in accordance with the Council’s Purchasing and

Procurement Policy and Procedures.

Information and Records

Management

Create required and appropriate records in Council’s electronic records

management system and ensure staff under your management are

responsibly managing records and information to ensure against loss,

removal or destruction.

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Selection Criteria

Essential Requirements

Tertiary qualifications of relevance to the position in such areas as Business Management,

Risk Management, Corporate Governance and/ or significant experience in a similar role

Skills and Experience

High level skills and experience in implementing Enterprise Risk Management

Frameworks and / or organisational risk management

High level skills and experience in successfully managing and implementing audit

processes

Passion for ethical, fair and transparent governance and public accountability

Understanding and experience in managing insurances for an organisation

Proven ability to deliver results and respond effectively to changing circumstances

High level project management skills

Proven people management and communication skills

Ability to work collaboratively and bring diverse teams of professionals together with

strong, strategy-led and service-focused risk management leadership

Proven ability to lead, drive and achieve a strong customer service culture

Behavioural Capabilities

Blue Mountains City Council is guided by the Local Government Capability Framework and has

developed the following set of capabilities that provide clear expectations about performance and

behaviour for positions in the Council.

Candidates need to demonstrate competence (Adept) in all five areas. Highlighted in bold are

capabilities which are currently an important priority focus (Advanced) for this position and

need to be addressed particularly in an application.

Personal attributes

o Manage self

o Display resilience and adaptability

o Act with integrity

o Demonstrate accountability

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Relationships

o Communicate and engage

o Community and customer focus

o Work collaboratively

o Influence and negotiate

Results

o Plan and prioritise

o Think and solve problems

o Create and innovate

o Deliver results

Resources

o Manage finances

o Manage assets and tools

o Use technology and information effectively

o Manage procurement and contracts

Workforce Leadership

o Manage and develop people

o Inspire direction and purpose

o Optimise workforce contribution

o Lead and manage change

Appendix 2 provides more detailed information on the Local Government Capability Framework

and lists the essential behavioural criteria at the level required for this position.

Appendix 3 provides more detailed information on the behavioural indicators for the priority

Focus Capabilities – that is, indicators or examples of the behaviour we expect to see

demonstrated.

Further information regarding the Local Government Capability Framework is available at

https://www.lgnsw.org.au/key-initiatives/capability-framework

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Appendix 1: Services and Assets Managed by Office of the CEO

Group

Services

Service Expenditure Budget 2019-2020

Assets Supporting Service

Value of Assets

Asset Management Plan (AMP) Responsibilities

Office of the Chief Executive Officer

Strategic & Governance

- Workplace Health & Safety

- Risk & Internal

Audit

- Governance & Civic Services

- Communications

and Public Relations

- Partnerships &

Special Projects

$6.6 M Operational Expenditure

NA

NA

NA

*As at 1 July 2019 and subject to change following review and update from time to time.

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Appendix 2: Capabilities for the Position

The Blue Mountains City Council, guided by the Local Government Capability Framework, has

developed a set of capabilities that provide clear expectations about performance and behaviour

required for holding positions in the Council.

These capabilities, described in terms of demonstrable behaviour, bring into focus the behaviours

and attitudes that together make up Council’s desired culture by emphasising how we do the things

we do and making transparent what “good” looks like.

These capabilities are an important element in our recruitment and selection process and

candidates are required to address these in their applications.

The Capabilities are also involved in the full range of workforce management and development

activities: role design and description, performance management, learning and development and

strategic workforce planning etc.

Overleaf is the full list of capabilities and the level required for this position. While all capabilities

are required to be demonstrated, the capabilities in bold are the priority focus for this position.

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Local Government Capability Framework

Capability Group Capability Name Level

Personal attributes

Manage Self Adept

Display Resilience and Adaptability Adept

Act with Integrity Adept

Demonstrate Accountability Adept

Relationships

Communicate and Engage Adept

Community and Customer Focus Advanced

Work Collaboratively Advanced

Influence and Negotiate Adept

Results

Plan and Prioritise Adept

Think and Solve Problems Adept

Create and Innovate Adept

Deliver Results Advanced

Resources

Finance Adept

Assets and Tools Adept

Technology and Information Adept

Procurement and Contracts Adept

Workforce Leadership

Manage and Develop People Advanced

Inspire Direction and Purpose Advanced

Optimise Workforce Contribution Advanced

Lead and Manage Change Advanced

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Appendix 3: Focus Capabilities and Behavioural Indicators

Local Government Capability Framework

Group and Capability Level Behavioural Indicators

Relationships

Community and Customer

Focus

Advanced Demonstrates a thorough understanding of the interests, needs and diversity in the community

Promotes a culture of quality customer service

Initiates and develops partnerships with customers and the community to define and evaluate service outcomes

Ensures that the customer is at the heart of business process design

Makes improvements to management systems, processes and practices to improve service delivery

Works towards social, environmental and economic sustainability in the community/ region

Relationships

Work Collaboratively

Advanced Builds a culture of respect and understanding across the organisation

Facilitates collaboration across units and recognises outcomes resulting from effective collaboration between teams

Builds co-operation and overcomes barriers to sharing across the organisation

Facilitates opportunities to develop joint solutions with stakeholders across the region and sector

Models inclusiveness and respect for diversity in people, experiences and backgrounds

Results

Deliver Results

Advanced Sets high standards and challenging goals for self and others

Delegates responsibility appropriately and provides support

Defines what success looks like in measurable terms

Uses own professional knowledge and the expertise of others to drive results

Implements and oversees quality assurance practices

Workforce Leadership

Manage and Develop People

Advanced Knows the individual strengths, weaknesses, goals and concerns of members of the team

Fosters high performance through effective conversations and feedback and by providing stretch opportunities

Identifies and develops talent across the organisation

Coaches and mentors staff to foster professional development and continuous learning

Implements performance development frameworks to align capability with the organisation’s current and future priorities

Resolves team and individual performance issues, including serious unsatisfactory performance, in a timely and effective way

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Local Government Capability Framework

Group and Capability Level Behavioural Indicators

Workforce Leadership

Inspire Direction and Purpose

Advanced Translates organisational vision and strategy into operational goals to help staff understand their own contribution

Builds a shared sense of purpose through involving people in defining priorities and cascading goals

Regularly communicates progress against business unit and organisational goals

Creates opportunities for recognising and celebrating high performance at the individual and team level

Workforce Leadership

Lead and Manage Change

Advanced Translates change initiatives into practical strategies, including the role of staff in implementing them

Analyses the change context to identify the level of consultation and involvement required from staff and stakeholders

Develops appropriate approaches to involve staff and stakeholders at various stages of the project

Implements structured processes to manage structural, system, process and cultural barriers to change

Provides coaching and leadership in times of uncertainty and difficulty for staff