THE TEAM VALLEY TRADING ESTATE’S NUMBER ONE BUSINESS FOCUS MAGAZINE

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W W W . T E A M V A L L E Y P U B L I C A T I O N S . C O . U K I S S U E # 1 2 • N O V E M B E R / D E C E M B E R

ROCKING OUT AT THE MARQUISLocal Businessman, David Bennison has taken over hislocal pub and is transforming it with knowledge gleaned from his favourite experiences when travelling the world.

75,000 fake tax refundemails reportedHM Revenue and Customs (HMRC) is warning taxpayers to be on their guard against fraudulent phishing emails, after almost 75,000 fake emails were reported to the taxman over the last six months.

New safety qualification for people driving at workThe Level 2 Award in Safe Driving at Work provides learners with key knowledge of the hazards and risks associated with driving.

Apprenticeship commitment at ExpressDespite huge growth and change at Express Engineering, the company’s commitment to apprenticeships has remained resolute.

2 2

EditorialT: 0191 491 1525info@teamvalleygroup.co.uk

SALES & ADVERTISINGT: 0191 487 1834sales@teamvalleygroup.co.uk

Team Valley Publications is part of the Team Valley Group, All contents copyright © 2012 Team Valley Printers Ltd. All rights reserved. All artwork remains the property of Team Valley Printers Ltd and cannot be copied or reproduced without permission of Team Valley Printers Ltd. While every effort ismade to ensure accuracy, no responsibility can be accepted for illustrations, photography, artwork or advertising materials or the services provided by the advertising companies. All information is correct at time of going to print.

Team Valley PublicationsUnit 321H Mayoral Way, Team Valley,Gateshead Tyne & Wear NE11 ORTTel: 0191 487 1834E-mail: info@teamvalleypublications.co.ukWeb: www.teamvalleypublications.co.uk

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ISSUE 13 Jan / Feb 23rd Dec w/c 14th Jan

An electronic copy is available to view here :

teamvalleypublications.co.uk/business-networx-magazine/

As well as delivering the publication into every business, approx 800, on the Team Valley the magazine is now delivered / distributed in the following places making the total print run 1500 copies.

Sainsburys Team ValleyAngeethi Indian Low FellThe Bank Bar Bistro Low FellUK Land Estates Westray RecruitmentBiz Space Business Centre, Earlsway Team Valley Dave’s Hair SalonTeam Valley Cafe Team Valley LinksTeam Valley News Dentist (centre of Team Valley)Regus Main Gate Team Valley

Distribution datesFX LeisureOwner’s Business Centre NewburnBlaydon Business CentreMetropolitan House Business Networks (Metro Centre)Northern Design GatesheadMPH StonehillsGreenfield Business CentreGateshead International Business Centre

4 4

SECURING THE TEAM VALLEY AND SURROUNDING AREAS

PROTECTING YOUR ASSETS FOR 20 YEARS

• Systems Install, maintenance and monitoring 5979 CAT2 ARC • Fire• Intruder Alarm• CCTV • Access Control• Smoke Cloak• Electronic Fencing• Smart Water• External Lighting

MANNED GUARDING SERVICESCONCIERGEPATROL OFFICERVEHICLE PATROL OFFICERSPOST ROOMSECURITY GUARDINGFIRE OFFICERSEARCH OFFICERGATE MENKEY HOLDINGLONE WORKER RESPONSE ALARM RESPONSE

Please contact: Derrick Halliwell • Tel: 0800 316 1144 • Email: derrick.halliwell@protectorsecurity.co.uk • Web: www.protectorsecurity.co.uk

Protector House, Station Approach, Team Valley Trading Estate, Gateshead, NE11 0ZF

SECURING THE TEAM VALLEY AND SURROUNDING AREAS

PROTECTING YOUR ASSETS FOR 20 YEARS

• Systems Install, maintenance and monitoring 5979 CAT2 ARC • Fire• Intruder Alarm• CCTV • Access Control• Smoke Cloak• Electronic Fencing• Smart Water• External Lighting

MANNED GUARDING SERVICESCONCIERGEPATROL OFFICERVEHICLE PATROL OFFICERSPOST ROOMSECURITY GUARDINGFIRE OFFICERSEARCH OFFICERGATE MENKEY HOLDINGLONE WORKER RESPONSE ALARM RESPONSE

Please contact: Derrick Halliwell • Tel: 0800 316 1144 • Email: derrick.halliwell@protectorsecurity.co.uk • Web: www.protectorsecurity.co.uk

Protector House, Station Approach, Team Valley Trading Estate, Gateshead, NE11 0ZF

6 6

Local Businessman, David Bennison, has realised a dream that most men have but don’t get to do...…he has taken over his local pub and is transforming it with knowledge gleaned from his favourite experiences when travelling the world!

David spent around 14 years of his career travelling around the world exporting products manufactured here in the North East. On his travels he was fortunate enough to experience many different styles of food, flavours and presentation styles.

“When I was traveling overseas I used to miss the cosy ambience of the Marquis of Granby and the company of my fellow Geordies as opposed to pretentious restaurants full of very false people. I used to think that it would be nice to have creative, well presented food but in the lovely surroundings of the Marquis. Well here we are, my favourite local with great food but at sensible prices and nice people”.

As David has other business interests he will not be working behind the bar so he has brought back Peter Thompson, the previous Manager who ran the pub very successfully

for a number of years. David said that; ‘Peter always had a smile on his face and has a very dry sense of humour, he’s just a nice down to earth guy who takes great pride in the quality and presentation of all the drinks’.

For the restaurant David has brought in a head chef, Gabriel Bejenaru. David met Gabriel by chance one night while dining out and loved his passion for food. David said, “Gabriel loves what he does and is very creative, I was so impressed with him I instantly offered him the job of heading up the food side at the Marquis and after a couple of meetings he thankfully agreed to join the team”.

Having been recently refurbished by Star Pubs and Bars (formerly S&N Pubs), David is now putting his own stamp on the family pub and restaurant, which is on the A692 between Lobley Hill and Sunniside.

David has created his own brand of food called Hot Rock Grill. The new menu will have a variety of well-presented dishes but as the name suggests some of the dishes are served on a hot rock where the customer cooks either steak or fish themselves so they can cook it exactly to their liking.

“I first tried a steak cooked on a rock in Seoul, Korea and thought it was really special. I’ve

always wanted a restaurant where I could offer it. Probably more associated with restaurants offering fine dining, however I thought why not offer this at the Marquis, I don’t need to charge silly prices and it’s a fun way of dining, Having said that if any customers would like steaks cooked for them we will be happy to oblige’.

Another feature of the menu is freshly made pizzas in an open kitchen so customers can see their pizzas being prepared and cooked. New chef Gabriel will create New York style pizzas with whichever topping you like. He also serves pizza rings with a choice of pasta or salad in the middle.

The menu also includes a great range of old favourites, special 2 course lunch offers and of course traditional roast dinners on a Sunday.

“The bar will continue to be a focus as many customers like to just pop in for a relaxing drink and we are really aiming for the feel of good fun food, served in a great pub. No airs and graces, just pure quality ingredients, excellent staff and first class customer service.

“We are on a main road, and hope that many passers by will start to drop in, as well as people from the local villages around us”.

Rocking out at the Marquis

77

MARQUIS OF GRANBYzNew Look New Management New Menu

Streetgate | Sunniside | Gateshead | Tyne & Wear | NE16 5ES

W

W

LOTS MORE!y

STEAKS COOKED TOPERFECTION ON YOUR

OWN HOT ROCK

FRESHLY COOKED PIZZA/PASTA COMBO

LOW-CAL PIZZA RING WITH SALAD

GREAT SELECTION OF VEGETARIAN DISHES

traditional Sunday roasts

PREMIUM WINES & BEERS

BOOK NOW on 0191 488 0954 or visit www.marquisofgranby.net

C

8 8

Gone phishing! – 75,000 fake tax refund emails reported

HM Revenue and Customs (HMRC) is warning taxpayers to be on their guard against fraudulent phishing emails, after almost 75,000 fake emails were reported to the taxman over the last six months.Some 74,743 scam emails were reported to HMRC’s dedicated phishing email account between April and September – a 70% increase on the same period in 2013. Over the same six-month period, HMRC worked with other law enforcement agencies to help close down more than 4,000 websites responsible for sending out the emails.

The emails promise a tax refund, and often ask for a recipient’s name, address, date of birth, bank and credit card details – including passwords and their mother’s maiden name. Once the victim has provided the information, money is stolen from their bank account and their details are sold on to other criminal gangs, which can lead to identity theft.

Steve Singh, Deputy Head of Operations, HMRC Digital Security, said: HMRC never contacts customers who are due a tax refund by email – we always send a letter through the post. If you receive an email which claims to be from HMRC, and which offers you a tax refund, we recommend you send it to phishing@hmrc.gsi.gov.uk and then permanently delete it. We can, and do, close these websites down and we continue our efforts to work with law enforcement agencies around the world to bring down the criminals behind these scams.

HMRC asks people to:Check www.hmrc.gov.uk/security/advice.htm for its online security advice

Check to see examples of phishing emails online at: www.hmrc.gov.uk/security/examples.htm

Forward suspicious emails to HMRC at phishing@hmrc.gsi.gov.uk and then delete them. Avoid clicking on websites or links in suspicious emails, or opening attachments.

Further advice can also be found at: www.getsafeonline.co.uk

You can rely on your local taxi firm, 24 hours a day, 365 days a year

Our Meters start at only £1.00

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We are the No. 1 Corporate Travel Supply Company for Gateshead CouncilStreetcars Taxis which has now combined with Dunston, Whickham & Metrocentre Taxis

accumulating over 30 years experience in the taxi industry.We are an established and popular company with an excellent track record for the best customer service and satisfaction.

We have never compromised on the quality and the services we provide to our customers. We believe in providing the highest level of service at a very competitive price.

We understand that our corporate clients are looking for a consistent, reliable and professional user friendly service with the aptitude to add further benefit to their corporate structure.

We specialise in the provision of Airport transfers to and from the North East to all major UK airports, creating a bespoke service to suit all individual needs including a Meet and Greet service to support your corporate identity.

We offer a selection of standard taxis, 8 seater minibuses, wheelchair accessible vehicles and Executive vehicles including BMW 5 series, Audi A6 and Mercedes E Class.

We are the Number one Corporate travel supplier for Gateshead Council and winners of the Equality & Diversity award for transport from Gateshead Council 2014 awards.

We are also the first fully Checked & Vetted taxi company in the North East ensuring us an independent way to monitor our customer satisfaction level on a up-to the minute basis. This is a service that we value as a unique selling point.

(www.checkedandvetted.com).We offer Corporate Credit accounts which includes priority service, preferential rates and upgraded

vehicles at no additional cost when available.

If you would like any further information or have any queries please don’t hesitate to contact us direct on 0191 423 23 23

Credit / Debit Card acceptedThe Payment Processing Services for this Vehicle are provided by Adelante Software Ltd

A maximum processing fee of 10% is charged for credit & debit card payments

This driver accepts credit and debit cards

get me to

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FElliNG OFFiCE 0191 423 23 23 DuNSTON OFFiCE 0191 460 77 60www.streetcarstaxi.co.uk

Streetcars Taxis which now combined with Dunston Whickham

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0191 460 77 60

1 High Street, Felling

0191 423 23 23

You can rely on your local taxi firm, 24 hours a day, 365 days a year

Our Meters start at only £1.00

SCAN HERE

We are the No. 1 Corporate Travel Supply Company for Gateshead CouncilStreetcars Taxis which has now combined with Dunston, Whickham & Metrocentre Taxis

accumulating over 30 years experience in the taxi industry.We are an established and popular company with an excellent track record for the best customer service and satisfaction.

We have never compromised on the quality and the services we provide to our customers. We believe in providing the highest level of service at a very competitive price.

We understand that our corporate clients are looking for a consistent, reliable and professional user friendly service with the aptitude to add further benefit to their corporate structure.

We specialise in the provision of Airport transfers to and from the North East to all major UK airports, creating a bespoke service to suit all individual needs including a Meet and Greet service to support your corporate identity.

We offer a selection of standard taxis, 8 seater minibuses, wheelchair accessible vehicles and Executive vehicles including BMW 5 series, Audi A6 and Mercedes E Class.

We are the Number one Corporate travel supplier for Gateshead Council and winners of the Equality & Diversity award for transport from Gateshead Council 2014 awards.

We are also the first fully Checked & Vetted taxi company in the North East ensuring us an independent way to monitor our customer satisfaction level on a up-to the minute basis. This is a service that we value as a unique selling point.

(www.checkedandvetted.com).We offer Corporate Credit accounts which includes priority service, preferential rates and upgraded

vehicles at no additional cost when available.

If you would like any further information or have any queries please don’t hesitate to contact us direct on 0191 423 23 23

Credit / Debit Card acceptedThe Payment Processing Services for this Vehicle are provided by Adelante Software Ltd

A maximum processing fee of 10% is charged for credit & debit card payments

This driver accepts credit and debit cards

get me to

the church

FElliNG OFFiCE 0191 423 23 23 DuNSTON OFFiCE 0191 460 77 60www.streetcarstaxi.co.uk

Streetcars Taxis which now combined with Dunston Whickham

Metrocentre Taxis has

over 30 years experience

in the taxi industry.

OFFICES28a Spoor Street,

Dunston

0191 460 77 60

1 High Street, Felling

0191 423 23 23

10 10

Keep moving this winterwith Go Smarter to Work

Go Smarter to Work is all about helping people get to work in a way that is cheaper, greener and healthier, and even in the winter, cycling is the perfect way to do this.

There are loads of great reasons to keep pedalling through the winter, keep an eye out as our Go Smarter to Work team will be out visiting businesses, giving some top tips and great advice to help you carry on cycling. Here are some handy tips to keep you safe when cycling this winter.

Be bright!Lights are a legal requirement when cycling in the dark, you must display a white front light and a red rear light. Always carry a back up set just in case the days turns dark earlier than expected.

Stay warmLayers, gloves and a good quality jacket will help keep you comfortable while cycling. You canimprove your visibility by wearing a jacket with reflective tabs or wearing a bright colour.

Ride safeThere are a few simple changes you can make to your riding which will help you in tricky conditionsif you get caught out by the winter weather. You can plan your journey on our new journey planner to help you find alternative routes which may be safer in the winter months.

Don’t break the habitWe all know it’s hard to get motivated, especially when it’s cold, dark and damp. But if you’ve beencycling to work already this year keep up the good work and try to keep going this winter. You don’thave to do it everyday, just give yourself a personal challenge to try cycling once a week.

For more information about Go Smarter to Work, please contact Peter Henson on 0191 433 3075 or email peter.henson@newcastle.gov.uk

Keep moving this winterwith Go Smarter to Work

Go Smarter to Work is all about helping people get to work in a way that is cheaper, greener and healthier, and even in the winter, cycling is the perfect way to do this.

There are loads of great reasons to keep pedalling through the winter, keep an eye out as our Go Smarter to Work team will be out visiting businesses, giving some top tips and great advice to help you carry on cycling. Here are some handy tips to keep you safe when cycling this winter.

Be bright!Lights are a legal requirement when cycling in the dark, you must display a white front light and a red rear light. Always carry a back up set just in case the days turns dark earlier than expected.

Stay warmLayers, gloves and a good quality jacket will help keep you comfortable while cycling. You canimprove your visibility by wearing a jacket with reflective tabs or wearing a bright colour.

Ride safeThere are a few simple changes you can make to your riding which will help you in tricky conditionsif you get caught out by the winter weather. You can plan your journey on our new journey planner to help you find alternative routes which may be safer in the winter months.

Don’t break the habitWe all know it’s hard to get motivated, especially when it’s cold, dark and damp. But if you’ve beencycling to work already this year keep up the good work and try to keep going this winter. You don’thave to do it everyday, just give yourself a personal challenge to try cycling once a week.

For more information about Go Smarter to Work, please contact Peter Henson on 0191 433 3075 or email peter.henson@newcastle.gov.uk

12 12 Follow us on Twitter & FacebookDean Taxis Limited, 415 Durham Road, Low Fell, Gateshead, Tyne and Wear, NE9 5AN

Available on the Android

App Store

(N.E. GROUP OF COMPANIES) LTD

Office: 8, Shaftoe Close, Crawcrook, Gateshead, NE40 4UTDepot: Office 9C, Franklin Industrial Estate, Blaydon, NE21 5TL

Office (24 hrs): 0191 413 1327 Fax: 0191 413 1792Email: services@avsne.co.uk Web: www.avsne.co.uk

(N.E. GROUP OF COMPANIES) LTD

Office: 8, Shaftoe Close, Crawcrook, Gateshead, NE40 4UTDepot: Office 9C, Franklin Industrial Estate, Blaydon, NE21 5TL

Office (24 hrs): 0191 413 1327 Fax: 0191 413 1792Email: services@avsne.co.uk Web: www.avsne.co.uk

1313 Follow us on Twitter & FacebookDean Taxis Limited, 415 Durham Road, Low Fell, Gateshead, Tyne and Wear, NE9 5AN

Available on the Android

App Store

14

The Level 2 Award in Safe Driving at Work provides learners with key knowledge of the hazards and risks associated with driving. It equips vehicle users with valuable guidance on the measures available for reducing these risks, such as vehicle inspection, behaviour and defensive driving.According to estimates from the Health and Safety Executive (HSE), up to a third of all road traffic accidents in Britain involve someone involved in work-related activity. In 2013, according to government figures, 1,713 people died on the road, with the total number of casualties standing at 183,670.

The Ofqual-regulated qualification, which is designed to be delivered by employers or training organisations, instructs learners on a range of topics including the particular risks

associated with vulnerable road users, such as cyclists and pedestrians, the importance of regular vehicle safety checks and how to adapt driving style in response to changes in driving conditions or the actions of others.

Alex Botha, the British Safety Council’s Chief Executive, said: “Driving can be a risky activity, a fact borne out by the high number of injuries and fatalities that occur annually on our roads.

“However, simple steps can be taken by employers and drivers to manage and reduce this risk. Our new Level 2 Award in Safe Driving at Work provides learners with all the essential knowledge to help them stay safe on the roads.

“Learners can expect to leave the qualification with a thorough knowledge of the main risks posed by driving – whether to themselves or other road users – and how to reduce them.

“Once registered with us, employers or training centres deliver the training using the high-quality teaching and student materials

provided. Qualifications are assessed through a 45-minute multiple-choice examination that can be either taken online or on paper.

“This is a stand-alone qualification designed for delivery as a short course. It is also well-suited for integration into wider vocational programmes of study or, for example, as part of an induction programme. Students need no former knowledge or experience, so can come from a diverse range of educational and employment backgrounds.

“Safer driving habits should also feed through into workers’ personal lives, providing employers with a valuable corporate social responsibility tool to help make our roads safer in and out of work.”

The British Safety Council has launched a new qualification to help people who drive as part of their work stay safe on the roads.

British Safety Council New safety qualification designed for people driving at work

14

Eslington Villa has long been renowned as a sanctuary for those searching for fine dining without the hustle and bustle of the big city.Tucked away in its own little haven just off the beaten track, the hotel is an impressive sight from its stunning building to its delightful gardens. Its varied and sumptuous menu has kept people returning for many years, however in order to attract new clientele the hotel has launched its new early bird menu. Served weekdays between 5.30 pm and 6.45 pm the menu comprises of five starters, mains and desserts with the option to have 2 courses (£14.95) or 3 courses (£17.95). There is also a selection of side orders to choose from and the option of ending your meal with coffee or tea served with chocolate truffles.

My husband and I decided to try the new menu one Wednesday evening. We were

impressed with the whole service from the moment we entered until the moment we left. On entering we were sat in a very cozy lounge area set with comfy sofas and small tables and chairs. Our drinks were brought to us with an aperitif and the menu. Our order was taken promptly and we were led through to the conservatory dining area a short time later. The table was already set with slices of soft white bread and butter served on a small slate platter.

The starters of black pudding served with julienne apple and apple puree and a ‘Yorkshire goats’ cheese served with beetroot, watercress and toasted hazelnuts were delicious and well presented. For main course my husband chose the Chinese style braised beef with yellow rice and pak choi whilst I opted for steamed hake served with squash puree, spinach, prawns and spiced butter and a side order of twice cooked chips to share.

I can honestly truly say it was the nicest meal I have had in a long time, everything went perfectly well together, cooked and presented impeccably, I didn’t want it to end! To continue our delightful food journey we took the option of the 3rd course. My husband had sticky toffee pudding served with hot toffee sauce and ice cream and said the combination of hot and cold worked so well together. My choice was Bakewell tart served with cherry jelly and cream drizzled with honey, the whole thing tasted amazing. Following our fabulous meal we retired to the lounge area for coffee which gave us a chance to further take in the opulent surroundings and reflect on our dining experience.

I would highly recommend Eslington Villa to everybody, the staff are incredibly polite and well trained, the surroundings are beautiful and the food is amazing, a little taste of luxury for a very small price. We will most definitely be back.

eslington - early bird review

15

Telephone 0191 487 6017 www.eslingtonvilla.co.uk

16 16

Area North Training & Safety Services Limited, Kingsway South, Team Valley, Gateshead, Tyne & Wear, NE11 0JS

T: 0191 487 4309 F: 0191 491 0166 E: admin@areanorth.co.uk W: www.areanorth.co.uk

First Aid at Work....................................3 Days

First Aid at Work Refresher ..................2 Days

Emergency First Aider in the Workplace ....1 Day

Site Management SafetyTraining Scheme ...................................5 Days

Site Management Safety Training Scheme Refresher .................2 Days

Site Supervisor Safety Training Scheme ...................................2 Days

IOSH Managing Safely ..........................4 Days

PTLLS (Preparing to teach in theLifelong Learning Sector) .....................4 Days

CCNSG Safety Passport ......................2 Days

CCNSG Safety Passport Renewal ........1 Day

CCNSG Supervisor Safety Passport ....1 Day

NEBOSH General / Construction .............VaryFrom Half Day, 1 Day - Block Release

NVQs in Construction Operations .............................Level 2 - Level 7From Site Operatives to Senior Management

Area North Training & Safety Services Limited

Area North House, Kingsway North, Team Valley, Gateshead, Tyne & Wear NE11 0JT

Tel: 0191 4874309 Fax: 0191 4910166

Email:admin@areanorth.co.ukWebsite:www.areanorth.co.uk

Improve your prospects with Health & Safety Training

Probably the most competitive training company in the area.

NVQs in Occupational Health & Safety .................... Level 3 – Level 5From H&S Trainees to Senior H&S Management

Abrasive Wheels ....................................½ Day

Manual Handling ....................................½ Day

Asbestos Awareness ............................½ Day

Harness Wearing & Inspection ..............½ Day

Fire Awareness ......................................½ Day

Fire Marshall/Warden .............................1 Day

COURSES HELD EVERY MONTH!

£2000 is available for you NOW!!More Profitable - New Revenue Streams - More Cost Effective

Taking on an apprentice can do this and more to your businessWe specialise in the following areas

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Our apprentices come ready for work, of high quality and have already been interviewed and assessed by Gateshead Council with great Maths & English grades

For More Information call our team now on 0191 433 8727Email apprenticeships@gateshead.gov.uk

16

1717

Universal Forwarding recently marked their 25th Anniversary at Newcastle Airport.As the two Directors Phil Naylor and Trevor Harbottle reflect on the changing face of North East businesses, they have no doubt that their success can be attributed to one main factor.“Service is and always has been what sets us above any competitor,” states Trevor Harbottle. “Many of our clients have been with us since the very early days of our business and consider us an extension of their team as we understand and adapt to their needs.”

The company was founded in 1989 by the two Directors and is based at Newcastle International Airport Freight Village which gives them access to a worldwide gateway. With a 15 strong team and their own fleet of vehicles, Universal Forwarding has firmly established itself as one of the largest independent freight forwarders in the North East of England. Trevor is also a member of the Board of the International Freight Association which partners Universal Forwarding with worldwide representation.

“Our client base continues to grow,” adds Phil Naylor, “This can only be achieved by offering competitive costs without compromising on our quality of service.” The company operates 24 hours, 7 days a week. This proves to be an invaluable asset to their clients, given today’s competitive markets where exceptional customer service is key to success - as Universal Forwarding continues to prove 25 years later. Both Directors are committed to utilising the past 25 years of experience to drive the company forward, expanding their client base by offering bespoke, cost effective solutions.

Simon Fisher, Finance Director at Newcastle International Airport, said: “Freight is a critical part of the Newcastle International Airport operation, and we are delighted that Universal Forwarding have played their part for 25 years now. Congratulations to all the team at Universal Forwarding on this important anniversary.”

Reaching New Heights after 25 Years

18 18

Email: tony@tonyturner.bizwww.tonyturner.biz

Spencer House, Market LaneSwalwell, Newcastle upon Tyne, NE16 3DS

HELPING OUR CLIENTS SUCCEED

Tel: 0191 488 9393Fax: 0191 488 9444

FULL RANGE OF ADVICE AND SUPPORT TO INDIVIDUALS AND

THE NEW, ESTABLISHED OR GROWING BUSINESS.

FLEXIBLE, INFORMAL AND TRANSPARENT APPROACH TO

ALL THE WORK WE DO AND THE FEES WE CHARGE

Cel

ebrating

10

Years

2004-2014

Disciplinary Procedure - Why a Verbal Warning is not really Verbal.Under a disciplinary procedure or the ACAS Code of Practice on Discipline, there is reference to a verbal warning stage. Many people have taken this to mean that a warning can just be delivered verbally, without the need to record the matter. This in reality is some way off being an acceptable approach. An organisation must be able to demonstrate that a fair procedure has been followed in relation for formal disciplinary sanctions (especially where dismissal is involved).

The procedure for a verbal warning is therefore the same as for any other disciplinary sanction:

1. The employee is entitled to know what the allegations against them are in advance of the disciplinary hearing and these should be set out in writing

2. The employee should be invited to attend a formal disciplinary hearing and this triggers the right to be accompanied by either a fellow employee or a trade union official

3. The employee has the right to reply to the allegations

4. The employer should consider the information it has available and any mitigating circumstances presented by the employee

5. The decision should be delivered verbally to the employee wherever possible and then must be confirmed in writing, with the right to appeal also detailed in the letter

Supplied by: Tel: 0800 533 5143 Fax: 01207 291 292 Email: hr@mcdougallconsultancy.com Web: www.mcdougallconsultancy.com

Tanfield Lea Business Centre, Tanfield Lea North Industrial Estate, Stanley, County Durham, DH9 9DB

TEAM VALLEYTRADINGESTATE

A1A1

Kingsway

Fo

urth

Ave

Lobley Hill Rd

First A

ve

Th

ird A

ve

Get started todayFor FREE taster scheduled for you contact Nicola:Nicola@crossfit4thave.com07566 330033

Why aren’t you doing it?

TEAM VALLEYTRADINGESTATE

A1A1

Kingsway

Fo

urth

Ave

Lobley Hill Rd

First A

ve

Th

ird A

ve

Get started todayFor FREE taster scheduled for you contact Nicola:Nicola@crossfit4thave.com07566 330033

Why aren’t you doing it?

22 22

Less than half (47%) of adults in the North East have been trained in lifesaving CPR - a shortfall that could lead to people needlessly losing their lives to cardiac arrests, according to new statistics from the British Heart Foundation (BHF).The charity is today urging local schools, community groups, businesses and individuals to get behind a campaign to teach the whole of the North East lifesaving cardiopulmonary resuscitation (CPR).

Figures show that more than 28,0001 people suffer a cardiac arrest in England every year – 80%2 of which occur in the home, often in front of family members and loved ones. But fewer than one in ten (8.6%) people survive3, partly because not enough people have the skills and confidence to perform CPR.

The charity says that in countries where CPR is taught to all young people at school, survival rates are as high as 25%4. If this was achieved in the UK it could save around 5,000 additional lives a year.

In some cases, performing CPR will double a person’s chance of survival5. But the

figures show that many people in the North East are reluctant to act.

· 70% of people would not feel confident performing CPR on a family member or loved one6

· 47% would be deterred by the ‘fear of causing more harm than good’

· 73% of people would not be confident performing CPR on a stranger

· 54% admit that most people in Britain would look for someone else to take the lead if they were to witness a medical emergency

The BHF’s new campaign includes the rollout of a quick-and-simple CPR training programme, a continued call on the Government to make CPR training a mandatory part of the curriculum in England and a commitment to running mass awareness CPR campaigns.

The heart charity’s innovative Call Push Rescue training programme enables schools, workplaces and community groups to become completely self-sufficient in teaching CPR.

Simon Gillespie, BHF Chief Executive, said: “Too many lives are lost needlessly because people don’t have the basic CPR skills to act in life-threatening situations.

“These figures show how crucial it is that people are taught CPR so they know how to respond if they witness someone suffering a cardiac arrest. The ‘Call. Push. Rescue’ message is simple to remember and by spreading this far and wide we’re determined to radically improve the country’s shocking survival rates.

“We need every school, workplace, community group and individual in the North East to join our campaign to create a Nation of Lifesavers and help make the UK a safer place to live.”

David Pitcher, Chairman of the Resuscitation Council (UK), said: “The Resuscitation Council (UK) welcomes and supports the BHF campaign to create a Nation of Lifesavers. It is so important that many more people know the simple things to do when someone collapses and stops breathing. An immediate 999 call and then giving CPR until the ambulance arrives can more than double a person’s chances of recovery.”

To help the BHF create a Nation of Lifesavers, or find out how you can teach CPR in your school, workplace or community group visit bhf.org.uk/lifesavers

To help the BHF create a Nation of Lifesavers, or find out how you can teach CPR in your school, workplace or community group visit bhf.org.uk/lifesavers

Lack of CPR skills in the North East could cost lives

22

2323

24 24 24

FOR SALE

321H Mayoral WayTeam Valley Trading EstateGateshead, NE11 0RT

124 m2 (1335 ft2)

The property has been configured to provide offices including suspended ceilings and carpets, kitchen area and WC facilities.

The building is leasehold

For further details and viewing arrangements please contact: David Auton on 0191 487 1834 or email david@teamvalleyprinters.co.uk

• CCTV • Alarm with auto dialer • CAT 5 & phone points throughout the building • Internal glass partitions • Up & over sectional door with UPVC front & doors • Security Bar • Window shutter & electronic door shutter • Parking to the front elevation

Asking price: £85,000

(for sale due to relocation, business not affected)

321H

Mayo

ral W

ay

383P

Jedburg

h Court

2525 25

383P Jedburgh CourtTeam Valley Trading Estate Gateshead, NE1 0BQ

77 m2 (835 sq ft)

The property has been configured to provide offices including suspended ceilings and carpets, kitchen area and WC facilities.

The building is leasehold

For further details and viewing arrangements please contact: David Auton on 0191 487 1834 or email david@teamvalleyprinters.co.uk

• CCTV • Alarm with auto dialer • CAT 5 & phone points throughout the building • Up & over sectional door with UPVC front & doors • Window shutter & door shutters• Parking to the front

Asking price: £65,000

Two high-spec units for sale onthe Team Valley Trading Estate

(for sale due to relocation, business not affected)

383P

Jedburg

h Court

26

22 -24 Enterprise House, Kingsway, Team Valley,Gateshead. NE11 OSR. Tel: 0191 499 4700 Fax: 0191 499 4703Email: info@valleywatch.co.uk

®

www.valleywatch.co.uk

Join these businesses ...and help keep the Team Valley safe

All the businesses listed on this page operate from Team Valley and they are allmembers of Valleywatch; the unique CCTV surveillance and security schemewhich provides a wealth of benefits exclusively to Team Valley businesses, theirstaff, their customers and the general public.

Valleywatch membership provides 24-hour manned CCTV surveillance, mobilepatrols which never leave the estate, key holding, personal responses to alarm activation, opening and closing of buildings, lone worker safety and protectionand even local police support.

The Valleywatch scheme has helped curb crime, reduce vandalism, lower businessinsurance premiums and establish Team Valley as a safe working and shoppingenvironment. This level of service just cannot be matched by other, more remotely located, security organisations.

At a time when being seen as a good corporate citizen is increasingly importantfor most businesses , you cannot afford to miss out on a scheme which has suchwide reaching benefits for its members, their stakeholders and the general public too.

For further information contact Cyril Deeming at Valleywatch on 0191 499 4700 or visit www.valleywatch.co.uk

...join us now!

2727

22 -24 Enterprise House, Kingsway, Team Valley,Gateshead. NE11 OSR. Tel: 0191 499 4700 Fax: 0191 499 4703Email: info@valleywatch.co.uk

®

www.valleywatch.co.uk

Join these businesses ...and help keep the Team Valley safe

All the businesses listed on this page operate from Team Valley and they are allmembers of Valleywatch; the unique CCTV surveillance and security schemewhich provides a wealth of benefits exclusively to Team Valley businesses, theirstaff, their customers and the general public.

Valleywatch membership provides 24-hour manned CCTV surveillance, mobilepatrols which never leave the estate, key holding, personal responses to alarm activation, opening and closing of buildings, lone worker safety and protectionand even local police support.

The Valleywatch scheme has helped curb crime, reduce vandalism, lower businessinsurance premiums and establish Team Valley as a safe working and shoppingenvironment. This level of service just cannot be matched by other, more remotely located, security organisations.

At a time when being seen as a good corporate citizen is increasingly importantfor most businesses , you cannot afford to miss out on a scheme which has suchwide reaching benefits for its members, their stakeholders and the general public too.

For further information contact Cyril Deeming at Valleywatch on 0191 499 4700 or visit www.valleywatch.co.uk

...join us now!

28

With stress costing the UK economy £6.5bn, it is undeniable that this is one of the biggest health related priorities facing businesses. The British Safety Council is lending its voice to this important issue, as well asking workplaces to give due attention to occupational health overall.Alex Botha, Chief Executive of the British Safety Council, said: “Businesses managing risks in their workplace are increasingly seeing occupational health as a priority. A number of factors are contributing - a workforce that is ageing, the changing shape of our economy to one that is more service orientated, the pressures on government and the NHS with the fact that people are living with illness and disease for longer.

“But with so many pressures on businesses too, and the complexity involved, we recognise that we have an important role to play in providing practical steps on how to address occupational health.

“We draw in the practical experience of thousands of our members dealing with these issues and we share their experiences but also identify what more can, and should, be done.

“What we’ve seen is that in tackling occupational health, a lot of learning can be drawn from the ‘safety’ landscape. So often we see that it is about clear leadership, effective communication, appropriate training, good measurement and management – in a sense, health can be managed ‘like safety’. And the business case is there to support the value of such investments.”

In support of European Health and Safety Week held this week, the British Safety Council is making its guide for employers on managing stress in the workplace freely

available until the end of November.

The British Safety Council is increasingly highlighting the importance of good occupational health. Earlier this month, it held its annual conference and used the opportunity to raise the profile of occupational health matters. During the day’s proceedings, panel discussions were held covering key topics such as mental health and stress management. Similarly, the upcoming December 2014 issue of its magazine, Safety Management, will have a focus on occupational health with input from a number of key organisations engaged in such issues as mental health and cancer. To accompany the magazine, the British Safety Council will also be publishing an updated version of its occupational health guide.

British Safety Council offers free stress advice to businesses

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30 30

BUILDINGS FOR BUSINESS

WORKSHOPS • FACTORIES • OFFICES TRADE UNITS • WAREHOUSES • DESIGN & BUILD

One of the UK’s largest business estates, Team Valley is a unique place to be located in the North East.

UK Land Estates can supply a building to suit your needs no matter how big or small.

Contact us now

on 0191 440 8880

or visit www.team-valley.com

Also includes two exciting

NEW DEVELOPMENTS

Can YOU help us, help someone with CANCER!?

Fighting All Cancers Together (FACT) are a locally based charity, providing support and social opportunities for

cancer patients, their family, friends, colleagues and carers. We deliver awareness programmes in schools, colleges

and workplaces which are specifically tailored to suit their audience.

Our newest project is to build a bespoke Cancer Support Centre in Gateshead – the first of its kind in the UK!

And there are lots of opportunities where you or your company can get involved;

Regular event and sponsorship opportunities used to fund our ongoing programme of support;

Cash and in-kind donations directed specifically to the build of our new Cancer Support Centre;

Payroll giving and donation stations at business premises

It may be possible to customise individual sponsorship packages. For more information or to discuss a personalised program, please contact;

Allison Thompson on 0191 4220833Fighting All Cancers Together, Suite 4, Enterprise House,

Team Valley, Gateshead, NE11 0SR

or Email: info@fact-cancersupport.co.uk

Are your roller shutters & doors up to standard?

Call now:

0191 414 0112Unit 6, Dutton Court, Chainbridge Rd, Blaydon,

Tyne & Wear NE21 5ST

Fax: 0191 414 3011 E-mail: enquiries@boltongate.co.uk

DESIGN - MANUFACTURE INSTALLATION - SERVICE - REPAIR

Maintenance Service & Repair

of Industrial Doors & Shutters

24 HR EMERGENCY CALL OUT SERVICE

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To comply with Health & Safety regulations all electrically operated industrial doors must be routinely serviced.

Bolton Gate can help you comply with the regulations and ensure that your doors continue to operate safely for as little as £15 per door.

• Weprovideacompletemaintenance&repairservicefor alltypesofindustrialdoors• Wecarryacomprehensivestockofspareparts• Weofferaguaranteed24Hourcalloutservice• AllengineersarefullytrainedandCSCSaccredited• WeoperateaQualitycontrolsystemconformingtoISO 9001:2008• Weareaccreditedwithboth“Safecontractor’and‘CHAS’ safetyschemes

BUILDINGS FOR BUSINESS

WORKSHOPS • FACTORIES • OFFICES TRADE UNITS • WAREHOUSES • DESIGN & BUILD

One of the UK’s largest business estates, Team Valley is a unique place to be located in the North East.

UK Land Estates can supply a building to suit your needs no matter how big or small.

Contact us now

on 0191 440 8880

or visit www.team-valley.com

Also includes two exciting

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32 32

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WHICKHAM GOLF CLUB

Corporate & Society Golf Days, call us for details and book yours !

Book online & Save up to 55% www.whickhamgolfclub.co.uk

Monday Special £12pp or 4 Ball for only £40

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Try something new... AN IDEAL GIFTTake advantage of the low cost beginner course at Whickham Golf Clubsupported by England Golf. You’ll receive a basic introduction to golf froma PGA Professional, together with information about follow-on coachingand playing opportunities.

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34 34

Team Valley office building to undergo £1 million refurbishment

Naylors will be working on behalf of the landlord, a private London investor, for whom they acquired the property in April. The multi-disciplinary firm of chartered surveyors previously undertook a similar project on Olas House, a sister building to Talipot House, which was acquired, refurbished and successfully let on a long lease to Gateshead Housing Group.

Head of investment at Naylors, Fergus Laird said; “We are able to offer client acquisition services, building consultancy, letting services and sale of the resultant investment all under one banner. Our office agency team, headed by Simon Taylor, has been appointed to let Talipot House and are currently in negotiations with a prospective tenant, looking to occupy the refurbished building on an extended leasehold basis.”

The building, which is located on Fifth Avenue, was previously occupied by Daisy Communications Ltd and is in need of an extensive refurbishment in order to secure new tenants.

Naylors Building Consultancy team were initially approached to undertake a condition survey and measured survey works of the premises including a full building survey, layout, roof and elevation plans, in addition to organising and overseeing additional specialist investigations via a number of approved consultant partners.

Phil Garner, building surveyor at Naylors said: “Following our preliminary investigations we were instructed to specify, tender and oversee the initial strip out works. Now underway,

Naylors Chartered Surveyors have been instructed to undertake a £1 million refurbishment of Talipot House, a 17,000 sq ft, two storey office building located centrally on Team Valley, Gateshead.

the design team is being assembled and specification for the proposed refurbishment is due to start in earnest within the coming weeks. The works are to include full renewal of all building services and finishes, remodelling of the reception area with a focus on improving energy performance throughout”.

The refurbishment project is due to complete in May next year and Naylors hope to secure an occupier for immediate occupation.

3535

NEWLY REFURBISHEDC1 Kingfisher HouseOpen Plan Office Suite

TO LET: £15,000 per annumFOR SALE: £150,000

Incentives Available / Excellent parking provision

Tel: 0191 232 7030 Fax: 0191 261 4030 Email: samelliot@naylors.co.uk

Web: www.naylors.co.uk

Naylors Chartered SurveyorsHadrian House, Higham Place, Newcastle Upon Tyne, NE1 8AF

TO LETMOdErn OfficE SuiTES

MArQuiS cOurT

TO LET frOM: £10,500 per annumIncentives Available

Tel: 0191 232 7030 fax: 0191 261 4030 Email: samelliot@naylors.co.uk

Web: www.naylors.co.uk

naylors chartered SurveyorsHadrian House, Higham Place, Newcastle Upon Tyne, NE1 8AF

Problem Solved Pest ControlMobile : 0773 021 8883

Telephone : 0191 460 6789info@pspestcontrol.co.uk

www.pspestcontrol.co.uk

PEST CONTROL & BIRD CLEARANCE SERVICES

SOLVING PEST PROBLEMS at a COMPETITIVE PRICE

CONTACT US TODAY FOR A QUOTATION

0191 487 5180

36 36

Despite huge growth and change at Express Engineering, the company’s commitment to apprenticeships has remained resolute.Eleven new apprentices have joined the oil and gas division of the operation in Gateshead where a sixth factory was recently opened on the Team Valley.

The new starters include apprentice engineer Nicolas Grimshaw, 19, from Gateshead, who was recently selected as Rolls Royce apprentice of the year 2014 and Express’ first commercial apprentice - Elliott Brown, 18, from Newcastle. Evan Crawford from Washington and James Kilburn from Sunderland, both 17, are undertaking apprenticeships in welding and fitting respectively and Daniel Routledge, 18, from Chester-le-Street and Andrew Bull, 19, from Newcastle, have started their apprenticeships in production engineering and scheduling.

Andrew Kay, 20, from Seaton Delaval, James Miller, 16, from Washington, Ryan Amer, 19, from Easington lane, Danny Gatens, 18, from Jarrow and John Surrey, 23, from Gateshead, will all undertake engineering apprenticeships.

Nicolas Grimshaw said: “I used to drive past Express Engineering every day on my way to college, but I never thought I’d actually end up working here. It has been fantastic. Everyone is helpful and supportive and I’m learning so much. Being

chosen as apprentice of the year out of 120 other trainees was a great honour but an even bigger prize has been securing my apprenticeship here at Express. I couldn’t be happier.”

Elliott Brown added: “Express is putting me through my HNC for which I study at Tyne Met College one day a week. I’m also completing my three month Performance Engineering Operations qualification at Rolls Royce at present, before I move over to the Team Valley to spend a year on the factory floor at Express to provide me with an overview of how everything works.

“Once I have a handle on all of this, the commercial side of my apprenticeship will start in earnest and I’ll be trained in stock ordering, job costings and timescales as well as customer and supplier management, with a view to begin managing my own customer accounts. It is a great opportunity and I’m delighted to be involved with a company that I know will support me well throughout my training.”

An additional two Engineering apprentices - Ryan Harris and Callum Russell, both 18 – have also started work at Express’ Aerospace facility in Stokesley - taking the number of new training opportunities created across the group since the start of 2014 to 13.

Said Express Group Chief Executive, Nigel Davison: “We are delighted to be able to offer so many young people the chance to learn new skills in a business which has a busy and bright future.

The apprentices join at a time when Express is investing almost £7 million in further expansion which is creating 30 new jobs at the Gateshead sites. It now employs almost 500 people at its Team Valley based oil and gas business, the Stokesley Aerospace and Industrial Product divisions in North Yorkshire and in Sao Paulo, Brazil, where it owns and operates Petrotec.

Express Engineering has already been singled out as ‘one to watch’ in a league table of the country’s fastest growing firms. It is the North East’s only representative on a 10 strong list of operations tipped to break into the Sunday Times Fast Track 100 – the UK’s top 100 private businesses demonstrating the most rapid expansion.

A 58% increase in exports over the past two years saw the business climb to 52nd in the International Track 200 table whilst a 250% growth in turnover over the same period (now at £37 million) and the subsequent increase in profit, saw Express rocket to eighth place in the Sunday Times BDO Profit Track 100 league table.

This puts the company ahead of well-known national brands such as Jamie Oliver’s Jamie’s Italian, biscuit manufacturer Tunnocks and Pret A Manger.

Apprenticeship commitment at Express

Bdaily offers a range of bespoke online marketing services, including featured articles, on-site and bulletin advertising, social media advertising and email-marketing campaigns.

Bdaily is a fast-growing, innovative online publisher of regional business news - we cover breaking news across nine sectors in the North East, South East, North West, Yorkshire and South East. Our daily email bulletin provides our subscribers with high quality, relevant SME news in their area. As well as breaking news, we also publish opinion and advice content written by respected business professionals across all nine of our sectors.

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Bdaily offers a range of bespoke online marketing services, including featured articles, on-site and bulletin advertising, social media advertising and email-marketing campaigns.

Bdaily is a fast-growing, innovative online publisher of regional business news - we cover breaking news across nine sectors in the North East, South East, North West, Yorkshire and South East. Our daily email bulletin provides our subscribers with high quality, relevant SME news in their area. As well as breaking news, we also publish opinion and advice content written by respected business professionals across all nine of our sectors.

By choosing to advertise with us you can take full advantage of our expert opinion on all aspects of online marketing, with access to an active, engaged business community.

We can push your advertising out to thousands of business people every day with our personalised email bulletin and via the visitors we pull to our website from search, social media and leading news aggregators. News frequently appears on leading news websites, including BBC News, Google News and prominently in Google search. This will give your articles maximum exposure without the expense of building a mailing list or managing e-marketing campaigns.

We have dedicated team who can guide you with you online marketing plans,ranging from advertising advice to technical guidance. Our job is to match the right solutions and opportunities to make your online marketing really work for you.

Why not give us a call today on 0191 223 6794 and arrange a meeting with Bdaily, we’d love to meet you!

For smart online advertising solutions call 0191 233 6794

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This little piggy advertised with Bdaily...

Metropolitan House, Longrigg Road, Swalwell, Gateshead NE16 3AS Tel 0191 495 6161 www.theofficeco.co.uk enquiries@theofficeco.co.uk

Flexible, fullyserviced officespace with free parking.

Metropolitan House, Longrigg Road, Swalwell, Gateshead NE16 3AS

Tel 0191 495 6161 www.theofficeco.co.uk enquiries@theofficeco.co.uk

With easy-in, easy-out or long term leases available on space from 200

to 2000 sq ft, ample free parking and easy access to the A1, nothing

could be easier than moving your business into Metropolitan House.

Call us today for more information or to arrange a viewing.

01277-NE TIMES AD_Layout 1 15/04/2011 12:56 Page 1

L O C A T E D A F E W Y A R D S N O R T H O F K I N G S W A Y R O U N D A B O U T , T E A M V A L L E Y .O P E N F R O M 7 a m - 5 p m M O N - F R I & F R O M 8 a m - 5 p m O N S A T U R D A Y S . 9 - 4 p m S U N D A Y S A N D B A N K H O L I D A Y S .

4 7 S E A T S I N C L U D I N G S O F A S & T U B C H A I R S S I T I N O R T A K E A W A Y

Smart IT Support 320J Mayoral Way Team Valley Trading Estate Gateshead NE11 0RTT: 0845 463 1982 F: 0191 447 5699E: sales@smartitsupport.com

Media DesignT: 0191 536 0819M: 0770 320 0667W: www.media-design.co.ukE: angie@media-design.co.uk

Interested in adding your business to this directory?

Call us on 0191 487 1834 or e-mail: sales@teamvalleygroup.co.ukPrices from only £30.00+VAT for 6 editions. Terms & conditions apply

The Will Works55 Moorside South, Newcastle NE4 9BDantony@thewillworks.comT: 0191 226 0448 M: 07966 922 086

Positive Wealth ManagementT: 0191 488 4168E: info@stephenmcdineifa.co.ukW: www.stephenmcdineifa.co.uk

Team Valley Publications321H Mayoral Way, Team Valley NE11 0RT E: info@teamvalleypublications.co.ukT: 0191 487 1834 / 0191 491 1525

The Advertiser Series 321H Mayoral Way, Team Valley NE11 0RT E: info@teamvalleypublications.co.ukT: 0191 487 1834 / 0191 491 1525

Business Networx 321H Mayoral Way, Team Valley NE11 0RT E: info@teamvalleypublications.co.ukT: 0191 487 1834 / 0191 491 1525

Renew1-7 Baltic Road (off Green Lane) Felling, Gateshead NE10 0SB Tel: 0191 469 7068

Business ImpactEndurance House, Colmet Court, Seventh Av. Team Valley, Gateshead Ne11 0EF T: 0191 497 1920 M: 0793 958 9298

Team Valley Web DesignUnit 383P Jedburgh Court, Team Valley, Gateshead NE11 0BQT: 0191 487 5180W: www.teamvalleyweb.co.ukE: info@teamvalleyweb.co.uk

Eyes Direct 321R Mayoral Way, Team Valley Tel: 0191 487 2461E: info@eyesdirectonline.co.uk

Team Valley Printers321H Mayoral Way, Team Valley NE11 0RT E: info@teamvalleyprinters.co.ukT: 0191 491 1525 T: 0191 487 1834

GT Connell Painter & DecoratorsT: 0191 274 5250 M: 0771 128 0305E: mail@gtconnell.comW: www.gtconnell.com

MB DrivewaysT: 01207 582 712 M: 0797 089 5299E: enquiries@mbdriveways.co.ukW: www.mbdriveways.co.uk

Foxtail Lilly68, Downend Road, Westerhope. NE5 5NH T: 0191 229 1915 M: 07801 789655 E: info@foxtaillilyflowers.co.uk

Bolton Gate Co.Unit 6, Dutton Court, Blaydon NE21 5STT: 0191 414 0112 F: 0191 414 3011E: enquiries@boltongate.co.uk

Tardis Construction40 Ferndale Avenue, WallsendM: 0771 050 0172E: info@tardisconstruction.co.uk

LH Joinery & Building Services73 Kenmoor Way, Chapel Park, Newcastle T: 0191 264 0406 M: 0777 972 6206Liam@lh-joinery.com

Watson Funerals282-284 Old Durham Road, NE8 4BPT: 0191 477 1484 E: watsonfuneraldirectors@btconnect.com

MV Mobility Mobile Showroom Scooters from £295 No obligation - Home demonstration.T: 0191 4846172

HT Media Production The Kiln, Hoults Est. Walker Rd, Newcastle T: 0191 265 9205 M: 0791 955 1937E: morgan@htmedia.com

LM Alarms (Security Systems)E: lmalarms@yahoo.co.ukT: 0191 469 7068 M: 0792 583 9824

ME Electrical33 Cameronian Sq, Worsdell Drive, Gateshead. M: 0787 5769 584E: mickmc83@gmail.com

PrincipalUnit 10, Queen Court, Queensway Nrth Team Valley, Gateshead NE11 0BUT: 0191 491 6920E: solutions@principal.co.uk

Lowes Hall Ltd28 Lime Street, Newcastle, NE1 2PLT: 0191 232 9431 F: 0191 261 5180E: sales@loweshall.co.ukW: www.loweshall.co.uk

Efficient Book KeeperAffordable book keeping solutions for the small businessT: 0191 584 3678 M: 07884 133 599E: jennie@theefficientbookkeeper.co.uk

Skytec Aerials28 Pullman Court, Gateshead NE9 6EET: 0191 442 2882 M: 0770 288 9002E: info@skytecaerials.co.uk

A1 Debt Advisory SolutionsT: 0191 267 0799 M: 0781 207 9294pam@a1debtadvisorysolutions.co.ukwww.a1debtadvisorysolutions.co.uk

Divine Departures167-169 Saltwell Rd, Gateshead NE8 4TJT: 0191 488 4168E: linda@divinedepartures.co.ukW: www.divinedepartures.co.uk

Ian C Seers Painting & Decorating26 Canterbury Way, Fellgate Est, Jarrow Tyne & Wear NE32 4TDT: 0191 483 2307 M: 07852 108025 E: ian.seers@yahoo.co.uk

McDougall ConsultancyTanfield Lea Business Centre, Stanley, County Durham, DH9 9DBE: HR@mcdougallconsultancy.comT: 0800 533 5143 M: 07595 419 885

Tile Giant (Gateshead)Unit 4, Tenth AvenueTeam Valley, Gateshead NE11 0HLT: 0191 487 6660

Dolezal ConsultingJoanne Dolezal MA MarketingM: 0776 781 0126E: joanne@dolezalconsulting.comW: www.dolezalconsulting.com

Highlights PRStudio 3, The Biscuit Factory, Newcastle NE2 1AN. Tel: 0781 439 7951E: Keith@highlights-public-relations.co.ukW: www.highlightspr.co.uk

Sheriff Hill Vets94 Sheriff’s HighwayT: 0191 487 7319E: enquiries@thevetsplace.co.ukW: www.thevetsplace.co.uk

Custom Glaze OpticalUnit B10, 11th Avenue North,Team Valley NE11 0NJ T: 0191 491 1561 F: 0191 491 1560E: custom.glaze@btconnect.com

Advertising

Printing/Graphic Design

Paving/Landscaping

Web Design

Office Supplies/Photocopiers

PR Agency

Vets

Painters/Decorating

Renewable/Recycling

Consulting

Ceramics/ Tiles Supplier Funeral Services Funeral Services

Mobility

Media/Video Production

Florist

Plumbing & Heating

Building/Joinery/Construction/Doors & Windows

Opticians

HR/Business Support

Computers/IT Support

Marketing & DesignAlarms/Security

UK Land EstatesT: 0191 440 8880 F: 0191 440 8881E: enquiries@uklandestates.co.uk

Commercial Property

Electrical

Accounts/Financial

Debt Advice

Aerials/TV/Satellite

Training

BJ Condliffe6 Kingsway North, Gateshead, NE11 0JHT: 0191 406 6106 M: 0788 565 0325E: condliffebarbara@aol.com

County Cleaning Services54 Beverley Terrace, North ShieldsT: 0191 259 0991 M: 0796 088 1101E: durrant6@aol.com W: www.countycleaningservices.com

Commercial Cleaning

Floor Store North East Ltd.Unit 5, Tenth Avenue West, Team Valley Tyne & Wear NE11 0HLT: 0191 487 1200 F: 0191 487 8200Email: info@floorstorene.com

Flooring

Funeral Services

3939 Metropolitan House, Longrigg Road, Swalwell, Gateshead NE16 3AS Tel 0191 495 6161 www.theofficeco.co.uk enquiries@theofficeco.co.uk

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Metropolitan House, Longrigg Road, Swalwell, Gateshead NE16 3AS

Tel 0191 495 6161 www.theofficeco.co.uk enquiries@theofficeco.co.uk

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Call us today for more information or to arrange a viewing.

01277-NE TIMES AD_Layout 1 15/04/2011 12:56 Page 1

www.principal.co.uk Email: northeast@principal.co.uk10, Queens Court, Queensway North, Team Valley, Gateshead, Tyne & Wear, NE11 0BU

Call PRINCIPAL for more information on our award winning service 0191 491 6920

When you want the best

Your total print solution partnerPrincipal is recognised for its excellence in providing Managed Print Services by receiving a Global Award from Photizo Group. With over 27 years of experience in this industry, we understand the challenges and the need for cost saving solutions.Working in partnership with Konica Minolta Business Solutions (UK) Ltd, we are confident that we can help you increase your operational efficiency, streamline your document workflows and reduce overall effect on the environment with our green technologies.

Winner of the prestigious Buyers Lab Inc. A3 MFP Line of the Year for an

unprecedented 4 consecutive years.