Booklet 5 Completion Stage

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    Contents

    Introduction...................................................................................................................................1

    The completion stage........................................................................................................1

    How to use this booklet.....................................................................................................

    2

    What is the completion stage?..........................................................................................3

    Project OH Process !ap................................................................................................."

    Phase 9Operation and maintenance......................................................................................#

    $!% %& 'ecor( risk in)ormation........................................................................................#

    $!% *1 +,aluate project per)ormance...............................................................................-

    $!% *2 Per)orm project completion re,iew.........................................................................

    $!% *3 Per)orm post/occupanc0 re,iew...........................................................................1

    $!% *" Per)orm nal re,iew o) plante4uipment...............................................................11

    $!% *& elect sa)e maintenance pro,i(ers......................................................................12

    Stage review................................................................................................................................13

    Conclusion....................................................................................................................................13

    APPENDIX.....................................................................................................................................1"

    Document D!Completion re,iew proce(ure................................................................1&

    Document D!"Completion re,iew report template.........................................................15

    Document D"!Completion inspection prompt sheet.......................................................23

    Document D#!Post/occupanc0 re,iew 6PO'7 proce(ure..................................................2&

    Document D#!"Post/occupanc0 4uestionnaire................................................................2-

    Document D#!#Post/occupanc0 re,iew 6PO'7 report template...........................................32

    Document D$!Plantsa)et0 s0stems han(o,er proce(ure................................................33

    Document D$!"Plantsa)et0 s0stems risk re,iew checklist................................................3&

    Document D%!election criteria )or maintenancecleaning ser,ice pro,i(ers......................"

    Completion stage re,iew template................................................................................................"3

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    8ntro(uction

    The completion o) a project shoul( not signal the en( o) an0 )urther actions. 8t is at this stagethat the agenc0 can trul0 un(erstan( the path that the project has taken an( the impact thatOH has ha(9 an( will continue to ha,e9 on the )acilit0.

    There are three (istinct actions the client agenc0 shoul( carr0 out. These will ensure OHcontinues )or the whole li)e o) the )acilit0. :urther9 the0 capture the post completion e,aluations)or the impro,e( planning o) )uture projects. These are;

    Post Construction 'e,iew

    Post Occupanc0 'e,iew

    Operations an( !aintenance

    %s the clients o) construction projects9 %ustralian ooklet )oure=plaine( the actions o) a mo(el client (uring the construction stage o) a project.

    The complete series is;

    ! The !o(el Client :ramework"! The planning stage#! The (esign an( procurement stage$! The construction stage%! The completion stage

    While this series o) booklets has been prepare( specicall0 )or the %ustralian

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    'ow to use this (oo)let

    This booklet pro,i(es a (escription o) what happens in the completion stage o) a project an( setsout the $!%s that a mo(el client coul( implement (uring this stage o) a construction project.

    The project OH process map shown in :igure 1 i(enties the operation an( maintenance o) the)acilit0 as Phase o) the project9 un(er which a number o) $!%s are to be un(ertaken as

    (escribe( below.

    The $!%s are (ocumente( using a stan(ar( tabular la0out as e=plaine( in booklet one. +ach $!%is i(entie( b0 a number an( a (escriptor. The terminolog0 use( in (ening each $!% is as)ollows;

    Action(escribes what has to be (one

    Phasesin(icate the (e,elopment phases (uring which the action has to be taken

    Descriptionpro,i(es a short narrati,e o) the rationale o) the action co,ering aspectssuch as who is responsible9 its importance an( some suggeste( strategies )orconsi(eration

    *e+ (ene,tspro,i(e the reasons wh0 the action is eecti,e Desira(le outcomes(escribe the beha,ioural an( proce(ural changes resulting )rom

    the implementation o) the action

    Per-ormance measure(escribes the outputs that can be measure( an( recor(e( ase,i(ence that the action has been success)ull0 implemente(

    Documentsoutline the suggeste( approach to assist in the eecti,e implementation o)the $!%.

    *ocuments rele,ant to each $!% are numbere( )or eas0 re)erence an( can be )oun( in theappen(i= to this booklet.

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    .hat is the completion stage/

    The completion stage is achie,e( a)ter the nalisation o) construction when the )acilit0 is han(e(o,er to the client. 8t is the stage reache( when9 (epen(ing on the t0pe o) )acilit09 plant an(e4uipment is commissione(9 occupanc0 is arrange( an( the )acilit0 is put into ser,ice )or itsinten(e( use. 8t is usuall0 the stage when the contractor has complete( all contractualobligations an( the client has issue( certication acknowle(ging completion o) the works.

    ometimes9 the contractor ma0 still ha,e an obligation to maintain the )acilit0 )or a =e( perio(o) time a)ter practical completion un(er (e)ects liabilit0 re4uirements.

    ometimes a project ma0 be complete( in stages9 whereb0 han(o,er o) the )acilit0 is un(ertakenin (iscrete stages. :or e=ample9 a roa( project ma0 be un(ertaken in stages so that somesections are opene( to tra@c while others are still un(er construction.

    The sa)e operation o) the )acilit0 will ha,e been consi(ere( in all the earlier stages o) the project;the planning stage9 the (esign an( procurement stage an( the construction stage. Theseconsi(erations inclu(e maintenance9 ser,icing9 cleaning9 an( )acilities management. T0pical OHissues inclu(e access )or internal an( e=ternal maintenance an( cleaning9 the t0pe o) Aoorsur)aces9 elimination o) manual han(ling9 storage areas9 re e,acuation9 (isable( access an(securit0 s0stems.

    The completion stage (oes not mean the en( o) an0 )urther actions relating to OH. 8t enables atotal re,iew to be un(ertaken o) OH issues (uring the whole li)ec0cle o) the projectBright backto the planning stageBto see i) there are an0 lessons that can be learnt which coul( be )e( intosa)et0 management processes )or )uture projects.

    %s :igure 1 shows9 the completion stage consists o) onl0 one phase. This is;

    Phase 9BOperation an( !aintenance

    The !o(el Client :ramework suggests a number o) $!%s )or this phase. >0 the en( o) theconstruction stage9 a mo(el client woul( ha,e implemente( all o) the $!%s (escribe( in thisbooklet.

    % stage re,iew is con(ucte( to ensure that this has occurre( be)ore consi(ering that the buil(ingan( construction project is complete(.

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    Pro0ect O'S Process 1ap

    :igure 1; Project OH map%(apte( )romA Generic Guide to the Design and Construction Process Protocol 6$agioglou et

    al.9 157 www.processprotocol.comD

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    :igure 1 6continue(7; Project OH map%(apte( )romA Generic Guide to the Design and Construction Process Protocol 6$agioglou etal.9 157 www.processprotocol.comD

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    Phase BOperation an( maintenance

    2.hat can we learn/3The )acilit0 is han(e( o,er to the client as planne(. The post/project re,iew shoul( i(enti)0 an0areas that nee( to be consi(ere( more care)ull0 in )uture projects. The emphasis shoul( be in

    creating a learning en,ironment )or e,er0bo(0 in,ol,e(. %s built (esigns are (ocumente( an(nalise( in)ormation is recor(e( )or )uture use.

    $agioglou et al. 6157

    There are ,e (istinct $!%s that a mo(el client agenc0 shoul( un(ertake (uring the completionstage. These will ensure OH continues )or the whole li)e o) the )acilit0. :urther9 the0 capturepost/completion e,aluations )or the impro,e( planning o) )uture projects. These $!%s are;

    $!% *1Be,aluate project per)ormance

    $!% *2Bper)orm project completion re,iew

    $!% *3Bper)orm post/occupanc0 re,iew

    $!% *"Bper)orm nal re,iew o) plante4uipment

    $!% *&Bselect sa)e maintenance pro,i(ers.

    *1A A% 4ecord ris) in-ormation

    The recor(ing o) risk in)ormation was instigate( in the planning stage o) the project. This re4uire(the (e,elopment an( maintenance o) a risk register containing a recor( o) all OH issuesi(entie( through all stages o) the project. The project risk register is an important

    communication tool in which OH risk in)ormation is capture( an( communicate( to (ierentstakehol(ers who are engage( in the project o,er its li)ec0cle. %n anal0sis o) this historical recor(o) OH issues (uring the course o) the project will re,eal lessons that can be learnt an( )e( intoOH management processes )or )uture projects. 8t is important that this risk recor( continuethroughout the project.

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    *1A D Evaluate pro0ect per-ormance

    The e,aluation o) project per)ormance an( recor(ing o) OH lessons is critical )or ensuring thatOH impro,ements can be incorporate( into )uture projects. Epon completion9 the eecti,enesso) OH management acti,ities un(ertaken throughout the li)e o) the project is e,aluate( in ateam/base( project completion re,iew. This re,iew is a retrospecti,e anal0sis o) projectparticipantsF e=periences an( OH outcomes. 8t is a mechanism )or capturing ,aluablein)ormation to G)ee( )orwar(F an( in)orm OH impro,ements in )uture projects.

    *1A D Evaluate pro0ect per-ormance

    Action+,aluate the risks capture( in the risk register an( the o,erall OHper)ormance o) the project 6)rom the project (atabase79 ensuring thatthe project teamFs e=periences are capture(.

    Phases Phase BOperation an( maintenance.

    Description

    The project completion re,iew shoul( be a team e=ercise9 in,ol,ingthe agenc0Fs OH team9 (esigners9 contractors an( subcontractors.

    uestions that shoul( be pose( inclu(e;

    How eecti,e were OH management processes throughoutthe project li)ec0cle?

    What worke( an( what (i( not?

    How coul( OH processes an( outcomes be impro,e( in)uture projects?

    8n the course o) the project completion re,iew9 it is use)ul to comparethe outcomes o) (esign OH risk assessments with OH problemse=perience( (uring the construction phase. This pro,i(es ,aluable

    in)ormation about the e@cienc0 o) the (esign OH re,iew process.*uring the post/project re,iew9 acci(entinci(entnear miss an( otherOH (ata collecte( (uring the project shoul( also be anal0se(.

    The OH per)ormance o) each project participant shoul( be e,aluate(as well as the 4ualit0 o) communication an( cooperation about OHbetween all parties.

    *e+ (ene,ts The project completion re,iew pro,i(es a basis )or the

    continuous impro,ement o) OH per)ormance.

    Desira(leoutcomes

    Comprehensi,e project completion re,iew report9 highlightingboth positi,e an( negati,e aspects o) the projectFs OH

    processes an( per)ormance. The i(entication o) areas in which impro,ements coul( be

    ma(e to )uture construction projects.

    :ee(back an( learning )or all project team members an( theirrespecti,e organisations

    'ecor(ing o) lessons learnt in a wa0 that enables the eas0retrie,al o) rele,ant in)ormation an( )acilitates the sharing o)in)ormation between go,ernment agencies.

    Per-ormancemeasure

    Project completion re,iew report complete( in a reasonableperio( a)ter project completion.

    'esults recor(e( in an appropriate repositor0.

    Project completion re,iew reports circulate( to all project

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    participants to enable them to impro,e their OHmanagement processes an( OH per)ormance in )utureconstruction projects.

    Documents *1.1 Project completion re,iew proce(ure

    *1.2 Completion re,iew report template

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    *1A D" Per-orm pro0ect completion review

    Project completion re,iews assist in impro,ing planning an( (ecision making processes )or )utureprojects an( enable mo(el clients to measure the eecti,eness o) their implemente( OHprocesses. 'e,iews shoul( make a clear (istinction o) issues that arise between the ,ariousli)ec0cle stages o) the project.

    To i(enti)0 an0 tren(s9 the anal0sis shoul( be compare( an( benchmarke( against otherconstruction projects un(ertaken b0 the agenc0. This will assist in i(enti)0ing an0 common OHproblems an( pro,i(es the basis )or in)ormation sharing an( organisational learning. %n0i(entie( OH (eciencies an( associate( recommen(ations ma0 be use( to (e,elop )urthertools an( gui(elines )or use in )uture projects.

    *1A D" Evaluate Pro0ect completion review

    ActionEn(ertake a sa)et0 re,iew o) the buil(ing to i(enti)0 an0 haIar(sre4uiring rectication prior to occupation.

    Phases Phase BOperation an( maintenance.

    Description

    >e)ore users occup0 a buil(ing9 a re,iew o) the complete( structureshoul( be un(ertaken against the specications. 8nstallation o) an0nishes complete( earlier in the project shoul( be inspecte( toensure integrit0 has been maintaine(. 'eceipt o) a Certicate o)Occupanc0 is not conrmation that the buil(ing (oes not contain an0sa)et0 haIar(s an( shoul( not be the sole conrmation o) asuccess)ul post/construction re,iew.

    8n a((ition to re,iewing the complete( buil(ing9 the opportunit0 toi(enti)0 sa)et0 issues that (i( not present themsel,es at the (esign orconstruction stages can be capture(. % robust risk managementapproach shoul( be applie( to this post/occupanc0 re,iew. %n0 risks

    i(entie( shoul( be subject to rigorous assessment an( strategies(e,elope( to re(uce these risks as much as possible. 'esi(ual risksshoul( be recor(e( in the project risk register an( re4uirements )orongoing monitoring or )urther re,iew shoul( be (ocumente(.

    *e+ (ene,ts Pro/acti,e OH risk mitigation strateg0

    Desira(leoutcomes

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    *1A D# Per-orm post5occupanc+ review

    Post/occupanc0 e,aluation is un(ertaken to (etermine whether the OH objecti,es o) the projectwere achie,e( an( whether the (esign a(e4uatel0 consi(ere( the en( user. The re,iew shoul(consist o) a care)ul an( s0stematic e,aluation o) the per)ormance o) the )acilit0 an( shoul( takeinto consi(eration usabilit09 satis)action9 t )or purpose an( nancial )easibilit0.

    The post/occupanc0 e,aluation shoul( consi(er how the )acilit0 is inten(e( to work in its capacit0to pro,i(e a social an( sa)e en,ironment )or the en( users. Outcomes )rom these t0pes o)re,iews can not onl0 pro,i(e ,aluable )ee(back in Glessons learntF an( )uture impro,ements inthe li)ec0cle planning an( construction o) a )acilit09 but can also pro,i(e benchmarks base( onen(/usersF e=pectations. %ll o) this in)ormation is in,aluable )or ensuring that the agenc0 canbegin to clearl0 con,e0 their e=pectations o) the nal pro(uct at the (esign stage.

    *1A D# Per-orm post5occupanc+ review

    ActionEn(ertake a sa)et0 re,iew o) the buil(ing to i(enti)0 an0 haIar(sre4uiring rectication prior to occupation.

    Phases Phase BOperation an( maintenance.

    Description

    >e)ore users occup0 a buil(ing9 a re,iew o) the complete( structureshoul( be un(ertaken against the specications. 8nstallation o) an0nishes complete( earlier in the project shoul( be inspecte( toensure integrit0 has been maintaine(. 'eceipt o) a Certicate o)Occupanc0 is not conrmation that the buil(ing (oes not contain an0sa)et0 haIar(s an( shoul( not be the sole conrmation o) asuccess)ul post/construction re,iew.

    8n a((ition to re,iewing the complete( buil(ing9 the opportunit0 toi(enti)0 sa)et0 issues that (i( not present themsel,es at the (esign orconstruction stages can be capture(. % robust risk managementapproach shoul( be applie( to this post/occupanc0 re,iew. %n0 risksi(entie( shoul( be subject to rigorous assessment an( strategies(e,elope( to re(uce these risks as much as possible. 'esi(ual risksshoul( be recor(e( in the project risk register an( re4uirements )orongoing monitoring or )urther re,iew shoul( be (ocumente(.

    *e+ (ene,ts 8n)ormation obtaine( )rom en( users can pro,i(e ,aluable

    in)ormation )or )uture projects.

    Desira(leoutcomes

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    *1A D$ Per-orm ,nal review o- plant6e7uipment

    8n some circumstances registration o) plante4uipment is re4uire(. These re4uirements ,ar0between statesterritories an( nee( to be complie( with.

    *1A D$ Per-orm ,nal review o- plant6e7uipment

    Action

    The agenc0 has a responsibilit0 to ensure that the plantis not put into acti,e ser,ice until it is (eeme( sa)e )oruse. Once the plant is installe( all rele,ant health an(sa)et0 in)ormation regar(ing the plant e4uipment is tobe pro,i(e( to the agenc0. The agenc0 is to obtain allcerticates9 stan(ar( operating proce(ures an( an0other rele,ant in)ormation re4uire( )or sa)e use o) plantan( e4uipment.

    Phases Phase BOperation an( maintenance.

    Description

    The location must be suitable )or the t0pe o)plante4uipment9 with su@cient clear space )or the

    plant to be operate(9 maintaine( an( repaire( sa)el0.The agenc0 must ensure that all e4uipment is use(sa)el0 an( all personnel con(ucting maintenanceoperations ha,e all the necessar0 in)ormation9 trainingan( super,ision nee(e( to work an( operate on theplant. %n0 warning (e,ices or other sa)et0 )eatures )orthe plant must be i(entie( an( emplo0e(. %ll healthan( sa)et0 in)ormation is to be pro,i(e( to an0onein,ol,e( in commissioning an( installing plant9 testing9inspection an( maintenance o) plant9 (e/commissioning9(ismantling an( (isposal o) plant.

    The agenc0 must ensure that plant which is subject to(esign9 or item registration9 is not use( unless it has the

    appropriate registration.

    *e+(ene,ts

    There are clear an( (ecisi,e instructions )orthose working on or near plant an( e4uipment.

    This allows )or a sa)e an( consistent approach tothe wa0 in which the work is carrie( out.

    Desira(leoutcomes

    Jo health an( sa)et0 concerns when accessing9ser,icing or (ismantling the plant an(e4uipment installe(.

    Per-ormancemeasure

    8(entication an( registration o) all re4uire(plante4uipment as per the re4uirements o) theapplicable stateterritor0 legislation

    8nstructions on the sa)e usemaintenance o) allplant an( e4uipment installe(

    Documents

    *".1 Plantsa)et0 s0stems han(o,er proce(ure

    *".2 Plantsa)et0 s0stems risk re,iew checklist

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    *1A D% Select sa-e maintenance providers

    'esponsibilit0 )or OH continues well a)ter the completion o) the )acilit0. >0 )ollowing the (esignprocesses establishe( in booklet three9 a sa)er an( more e@cient maintenance an( operationregime shoul( result. *esigners shoul( take into consi(eration risks associate( with plant an(structure as well as the shortcomings o) those usingaccessing the structure an( associate(components.

    8n a((ition to the sa)e (esign process9 processes )or those con(ucting the maintenance on thebuil(ing an( plant nee( to be consi(ere(. The agenc0 nee(s to be sure that those con(uctingworks on the complete( buil(ing ha,e the necessar0 e=pertise an( capabilities to per)orm there4uire( )unctions in a sa)e manner.

    *1A D% Select sa-e maintenance providers

    ActionThe agenc0 shoul( a(opt a pre)erre( pro,i(er scheme9 in which onl0those maintenance an( ser,ice pro,i(ers able to (ispla0 competencean( commitment to OH are selecte(.

    Phases Phase BOperation an( maintenance.

    Description

    %ll plant must be inspecte(9 maintaine( an( cleane( )ollowing a seto) proce(ures pro,i(e( b0 the agenc0. %n0 (e,elopment o) )urtherinstructions b0 maintenance pro,i(ers shoul( be re,iewe( b0 theagenc0 be)ore implementation.

    The agenc0 must ensure that maintenance is con(ucte( b0 acompetent person who has access to an0 necessar0 health an(sa)et0 in)ormation9 inclu(ing an0 instructions )rom the (esigner ormanu)acturer. %n0 plant or e4uipment )oun( to be unsa)e shoul( bewith(rawn )rom use.

    *e+ (ene,ts

    !aintenance contractors competent in OH will be selecte(.

    Client e=pectations )or the management o) OH risk inmaintenance operations will be communicate( to contractors.

    Desira(leoutcomes

    The OH risk will be competentl0 manage( (uringmaintenance operations.

    Per-ormancemeasure

    election (ecisions base( on OH competenceper)ormance

    Documents *&.1 election criteria )or maintenancecleaning ser,ice

    pro,i(ers

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    tage re,iewThe client shoul( un(ertake a stage re,iew to re,iew9 conrm an( appro,e all major (ecisionstaken (uring the completion stage o) the project. $!%s an( their per)ormance measures shoul(be re,iewe( to ensure that the re4uirements o) the !o(el Client :ramework ha,e been met.

    % suggeste( completion re,iew template is in the appen(i= o) this booklet.

    ConclusionCompletion is the last stage o) the mo(el client process. Once all the completion stage $!%sha,e been implemente(9 a go,ernment agenc0 will ha,e (emonstrate( a strong commitment toOH in a construction project.

    >0 )ollowing all the initiati,es containe( in the ,e mo(el client booklets9 %ustralian

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    %PP+J*8K; upporting (ocumentsThe )ollowing (ocuments are a,ailable )rom the O:C website at )sc.go,.au.

    Document D!Completion re,iew proce(ure......................................................1-Document D!"Completion re,iew report template..............................................2

    Document D"!Completion inspection prompt sheet...........................................2&

    Document D#! Post/occupanc0 re,iew 6PO'7 proce(ure......................................2

    Document D#!"Post/occupanc0 4uestionnaire......................................................31

    Document D#!#Post/occupanc0 re,iew 6PO'7 report template.............................3#

    Document D$!Plantsa)et0 s0stems han(o,er proce(ure...................................3-

    Document D$!"Plantsa)et0 s0stems risk re,iew checklist...................................3

    Document D%!election criteria )or maintenancecleaning ser,ice pro,i(ers.....""

    Completion stage review template...................................................................."-

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    Document D! Completion review procedure

    'e,iew o) OH processes an( per)ormance on completion o) a construction project permits ago,ernment agenc0 to continuousl0 impro,e its OH management acti,ities. The purpose o) thecompletion re,iew is to anal0se OH per)ormance in the project9 consoli(ate the project teamFse=periences an( capture i(eas )or the impro,ement o) OH in )uture construction projects. The)ollowing 4uestions shoul( be e=plore( in the completion re,iew.

    How eecti,e were OH management processes throughout the project li)ec0cle?

    What worke( an( what (i(nFt?

    How coul( OH processes an( outcomes be impro,e( in )uture projects?

    The completion re,iew shoul( a((ress )our major areas o) OH per)ormance;

    project OH e@cienc0 6that is9 how seamless were OH processes9 especiall0 relating tothe trans)er o) OH in)ormation between project stages?7

    project OH eecti,eness 6that is9 how well (i( OH processes work in the project?7

    project OH impacts 6that is9 how (i( the project per)orm in OH? Were $P8s an( targetsmet?7

    OH lessons learnt 6what coul( be (one better to enhance OH outcomes in )utureprojects?7

    The completion re,iew will9 in general9 )ocus on eight elements 6outline( below7. 8t is important torecognise that the scope an( re4uire( (ocumentation )or the completion re,iew ma0 ,ar0 )romproject to project9 (epen(ing on the project t0pe an( comple=it0. The )ollowing shoul( onl0 beuse( as a gui(e to the re,iew an( the eight elements are not in or(er o) importance.

    %genc0 sta participating in the completion re,iew 6re)erre( to as the completion re,iew team7shoul(9 as a minimum9 inclu(e;

    one representati,e )rom the project OH team

    an agenc0 sta member in,ol,e( in (e,eloping the contract (ocumentation

    a senior management representati,e9 able to make (ecisions an( (elegate actions.

    $e0 stakehol(ers such as (esigners an( construction contractors shoul( also be inclu(e( in thecompletion re,iew.

    Scope o- completion review

    +ach o) the eight re,iew elements (escribe( below shoul( be consi(ere(.

    ! Pro0ect O'S team

    %ssess whether the sta@ng le,els were appropriate to ensure OH was properl0 manage(in the project.

    *etermine i) appropriate OH skills were a,ailable an(or whether OH training nee(s wereclearl0 i(entie( an( a(e4uate training pro,i(e( to project personnel.

    %ssess whether the project OH team possesse( an appropriate mi= o) skills an( soughtinput )rom representati,es o) all ke0 )unction areas 6)or e=ample (esign9 construction9maintenance7 to pro,i(e eecti,e o,ersight o) OH through the li)ec0cle o) the constructionproject.

    8(enti)0 an0 issues that aecte( or hin(ere( the agenc0Fs OH acti,ities (uring the projector impacte( on the procurement o) sa)e (esign an( construction practices throughout the

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    construction project.

    "! Pro0ect resources and schedule

    +,aluate the e=tent to which project resourcing (ecisions 6inclu(ing the project sche(ule7impacte( OH at the planning9 (esign an( procurement9 construction an( completionstages.

    The re,iew shoul( consi(er whether project OH re4uirements were comprehensi,el0i(entie( 6were important9 reasonabl0 )oreseeable issues misse( at the planning9 (esignan( procurement stages?79 the cost o) implementing OH re4uirements an( impacts o) theproject sche(ule.

    The completion re,iew team shoul( then e,aluate the eecti,eness o) OH resourcing

    (ecisions an( the impact o) these (ecisions on project OH per)ormance.

    Where possible9 per)ormance shoul( be compare( to that o) comparable construction

    projects.

    #! O'S contract structure

    %ssess whether the OH re4uirements stipulate( in the ,arious contracts 6)or e=ample with(esigners9 construction contractors etc7 incorporate( all rele,ant OH aspects o) the work9whether the agenc0Fs OH goals were well (ene( an( clearl0 communicate( in brieng(ocuments an( whether contract (ocuments represente( a reasonable allocation o) OHresponsibilit0.

    %ssess whether the OH re4uirements specie( in contract (ocuments a(e4uatel0reAecte( the project OH goals an( risk prole o) the construction project. Were contractsappropriatel0 structure( to meet project OH goals9 gi,en the le,el o) risk?

    The completion re,iew team shoul( compare the OH re4uirements against other agenc0

    projects to ensure consistenc0.

    $! 4is) management

    'e,iew the approach use( to i(enti)0 project OH risks an( assess the a(e4uac0 o) this

    approach.

    %ssess whether OH risks ha,e been assesse( base( on the probabilit0 an( conse4uence o)occurrence9 an( ha,e been properl0 classie( as high9 me(ium or low.

    %ssess whether appropriate risk mitigation actions were incorporate( into the (ierentstages o) the project an( check whether all stakehol(ers in,ol,e( in the planning9 (esignan( procurement9 construction an( completion stages o) the project contribute( to the riskmanagement process.

    *etermine i) communication o) OH risk was a(e4uatel0 un(ertaken (uring the li)ec0cle o)the construction project9 in particular at the inter)ace between project stages.

    %! Communication and consultation

    *etermine whether OH in)ormation was (isseminate( eecti,el0 throughout the li)ec0cleo) the project9 in particular when (ierent organisations or stakehol(ers were in,ol,e(.

    The completion re,iew team shoul( consi(er the eecti,eness o) the trans)er o) knowle(ge

    an( in)ormation between the ,arious stakehol(ers in,ol,e( in the project. This shoul(

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    in,ol,e knowle(ge an( in)ormation trans)er )rom contractorsconsultants to the agenc09 aswell as )rom the agenc0 to contractorsconsultants. 'e)erence to the trans)er o) riskin)ormation ,ia the project risk register ma0 nee( to be inclu(e(.

    8! Design review

    +,aluate the a(e4uac0 o) (esign OH re,iews9 inclu(ing the le,el o) (etail pro,i(e( in(rawings an( specications9 an( assess whether the outcomes were consistent with theo,erall project OH goals.

    %ssess whether all structures9 s0stems an( components incorporate( in the (esign wereassesse( )or OH risk implications.

    %ppraise the suitabilit0 o) changes ma(e at the outline an( )ull conceptual (esign phases.

    Consi(er whether emergent OH issues i(entie( in the construction an( completionphases coul( ha,e been reasonabl0 )oreseen9 eliminate( an(or re(uce( (uring the (esign

    stage.

    :urther anal0sis o) the number o) OH (esign issues i(entie( (uring the construction an(

    completion stages shoul( be un(ertaken an( consi(eration gi,en to the eecti,eness o)processes to manage (esign changes (uring these stages so as to eliminate or re(uce OHrisks.

    ! *PIs and targets

    %ssess whether the project OH $P8stargets an( per)ormance measures were well/(ene(9resulte( in the earl0 (iagnosis o) OH problems (uring the construction project an( enable(positi,e OH changes.

    The completion re,iew team shoul( also assess whether the OH $P8stargets an(measures an( reporting re4uirements stipulate( in contracts with consultants an(contractors were a(here( to an( pro,i(e( a goo( basis )or monitoring project OHper)ormance.

    +,aluate the le,el o) compliance with the reporting re4uirements )or OH an( (eterminewhether the report submission sche(ule pro,i(e( su@cient in)ormation )or the timel0resolution o) potential OH issues problems.

    The completion re,iew team shoul( inclu(e in this anal0sis an0 $P8stargets set )or the

    agenc0 as well as those o) consultantscontractors.

    :! Pro0ect per-ormance

    'e,iew construction contractorsF per)ormances against the project OH charter an( projectOH management plan.

    %ssess whether the wa0 the project was manage( is consistent with the OH re4uirementso) the agenc0 an( has resulte( in the sa)e an( success)ul e=ecution o) the project.

    Consi(eration o) project per)ormance shoul( also cross re)erence other re,iew elements

    such as risk management9 inci(ents9 communication an( consultation an( targets an( $P8s.

    4e7uired documentation

    8n general9 the )ollowing (ocuments ma0 nee( to be re)erence(;

    (esignersF contracts

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    construction contractorsF contracts

    results o) an( responses to project (esign OH re,iews

    (esign (ocumentation

    risk management plans

    project risk register

    copies o) agenc09 consultant an( contractor OH reports

    change management )orms.

    Other associate( material ma0 be re4ueste( b0 the re,iew team to ensure a complete an(accurate re,iew is per)orme(.

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    Document D!" Completion review report template

    % (etaile( completion re,iew o) the construction project captures in)ormation about the e@cac0with which OH management actions were implemente( (uring the project. This can in)orm theprocurement o) similar construction projects an( support organisational learning an(impro,ement. 8t is use)ul to compare the outcomes o) (esign OH risk assessments with OHproblems e=perience( (uring the construction phase. This pro,i(es ,aluable in)ormation about

    the eecti,eness o) the (esign OH re,iew process. *uring the completion re,iew9acci(entinci(entnear miss an( other OH (ata collecte( (uring the project shoul( also beanal0se(. The OH per)ormance o) each project participant shoul( be e,aluate( as well as the4ualit0 o) communication an( cooperation with regar( to OH at the inter)ace between projectparticipants.

    This template pro,i(es a sample o) in)ormation in(icating an appropriate le,el o) (etail )orinclusion.

    Project (etails;

    *ate o) re,iew;

    %genc0 OH re,iew team members

    1.

    2.

    3.

    $!

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    Positive outcomes

    +K%!PL+

    4eview element .hat wor)ed well Outcome

    .as this anagenc+re7uirement/

    ;es6No I- No< what action will (e ta)en

    Include inaction plan/

    ;es6No

    O'S pro0ect team

    %n OH project team was establishe( b0

    the agenc0. Once a (esign consultant wasselecte(9 the0 were in,ite( to join the OHteam. While there was no )ormalre4uirement )or construction contractorsto be in,ol,e(9 the principal contractoralso joine( the OH Team uponengagement. The Principal Contractorpro,i(e( ,aluable in)ormation about OHrisks throughout the li)e o) the project9inclu(ing in)ormation that prompte((esign changes.

    Mes

    Jo

    8nclu(e )ormal pro,isions in

    contract (ocuments re4uiringconstruction contractors an(maintenance personnel to takean acti,e role in the OH projectteam.

    8n OH costing ten(er(ocumentation9 inclu(e are4uirement )or success)ulten(erer to allocate a(e4uateresources to participation in theOH project team throughoutproject.

    Mes

    Jo

    Pro0ect resources andschedule

    The construction contract clearl0stipulate( the OH re4uirements an(e=pectations. +ach construction contractorallocate( appropriate resources an(nances to ensure that OH re4uirements

    were )ullle( an( ten(ers reAecte( thiscommitment.

    Mes

    Jo

    Jo )urther action re4uire(Mes

    Jo

    Pro0ect contractstructure

    Mes

    Jo

    Mes

    Jo

    4is) managementMes

    Jo

    Mes

    Jo

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    4eview element .hat wor)ed well Outcome

    .as this anagenc+re7uirement/

    ;es6No I- No< what action will (e ta)en

    Include inaction plan/

    ;es6No

    Communication andconsultation

    Mes

    Jo

    Mes

    Jo

    Design review MesJo

    MesJo

    O'S *PIs and targetsMes

    Jo

    Mes

    Jo

    Pro0ect per-ormanceMes

    Jo

    Mes

    Jo

    Suggested improvements -or -uture pro0ects

    +K%!PL+

    4eview element .hat could (e improved Outcome

    .as this an

    agenc+re7uirement/

    ;es6No .hat action will (e ta)en

    Include inAction Plan

    ;es6No

    O'S pro0ect teamMes

    Jo

    Mes

    Jo

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    4eview element .hat could (e improved Outcome

    .as this anagenc+re7uirement/

    ;es6No .hat action will (e ta)en

    Include inAction Plan

    ;es6No

    Pro0ect resourcesand schedule

    Mes

    Jo

    Mes

    Jo

    Pro0ect contractstructure

    MesJo

    MesJo

    4is) management

    % number o) changes were ma(e to the(esign o) work processes (uring theconstruction stage. ome contractors (i( notuse the agenc0Fs change managementprocess when such changes were ma(e9resulting in the )act that people whosesa)et0 coul( ha,e been impacte( were notin)orme( o) these changes.

    Mes

    Jo

    %ll selecte( contractors will bepro,i(e( with an in(uctione=plaining the agenc0Fs changemanagement process.

    Penalties will be inclu(e( in thecontract )or non/con)ormance withthe agenc0Fs change managementprocess.

    Mes

    Jo

    Communication andconsultation

    Mes

    Jo

    Mes

    Jo

    Design reviewMes

    Jo

    Mes

    Jo

    O'S *PIs and targetsMes

    Jo

    Mes

    Jo

    Pro0ect per-ormanceMes

    Jo

    Mes

    Jo

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    Pro0ect completion review action plan

    %n0 recommen(ations to be implemente( )ollowing the project completion re,iew shoul( berecor(e( in a completion re,iew action plan to enable the eas0 retrie,al o) rele,ant in)ormationan( tracking o) actions recommen(e(.

    +K%!PL+

    Action plan 4esponsi(ilit+

    Ep(ate contractor in(uction to inclu(e (etails on change management proce(ure9inclu(ing how to use the )orms an( what to (o.

    Henr0 >lighe

    8nclu(e penalties in the contract )or non/con)ormance to this change managementproce(ure.

    Nenn0 High

    8nclu(e penalties in the contract )or non/con)ormance to this change managementproce(ure.

    Nenn0 High

    8n OH costing ten(er (ocumentation9 inclu(e a re4uirement )or success)ul ten(erer toallocate a(e4uate resources to participate in OH project team throughout project.

    Nenn0 High

    Sign o=

    *ate;

    ignatures o) agenc0 OH re,iew team members;

    1.

    2.

    3.

    ".

    %genc0 !anager*irector

    Jame;

    ignature;

    *ate;

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    Document D"! Completion inspection prompt sheet

    >e)ore users occup0use a buil(ing or )acilit09 the agenc0 shoul( un(ertake a re,iew o) thecomplete( structure against the specications. 8nstallation o) an0 nishes complete( earlier inthe project shoul( be inspecte( to ensure integrit0 has been maintaine( an( that all pre,iousl0i(entie( OH risks ha,e been a((resse( appropriatel0. 8n a((ition to re,iewing the complete(buil(ing)acilit09 the opportunit0 to i(enti)0 OH risks that (i( not present themsel,es at the

    planning9 (esign an( procurement or construction stages can be assesse( an( manage(. The)ollowing table contains prompts to assist agenc0 sta in the i(entication o) possible OHhaIar(srisks apparent at the completion stage.

    %n0 risks that are i(entie( shoul( be recor(e( in the risk register 6see (ocument %&.29 booklettwo79 an( monitore( )or completion using the risk treatment plan 6see (ocument %&.39 booklettwo7.

    'a>ardous chemicals6 dangerous goods

    pestici(es

    )uel storage

    cleaning pro(ucts

    (angerous goo(s

    air pollutionwaterwaste water

    labelling

    storage

    Slips< trips< clearance

    electrical cables

    une,en groun(nishes

    cable co,ers

    use o) amusement e4uipment

    Aooring (esign

    poor lighting

    stepsAoor le,el changes

    (ierent Aooring sur)aces

    accessegress

    hi((en haIar(s

    e(ge protection

    hea( clearance

    tight spaces

    ?ire sa-et+

    e,acuation plans

    res B re eects

    (angerous goo(s storage

    obstructing re e4uipment

    inappropriate re ghting e4uipment

    securit0 o) re pre,ention e4uipment

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    ?ire sa-et+

    Aammable goo(s

    Plant

    training

    certication

    emergenc0 management

    personal protecti,e e4uipment

    super,ision

    maintenance

    isolationsegregation B people

    han( tools

    plant registration9 )or e=ample li)ts9

    escalator

    Construction

    all works complete an( as perspecication

    Plant6e7uipment

    la0out

    signage

    securit0

    t )or purpose

    appropriateness o) signage

    access to plant

    e=clusion Iones

    PP+ re4uirements

    emergenc0 shut(own

    accessegress

    lighting

    storage waste

    Securit+

    site access

    buil(ing access

    ,an(alism

    alco,es

    lighting

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    @ehicle sa-et+

    site la0out

    parking

    ,ehiclepeople segregation

    spee( signage

    accessibilit0 (uring emergenc0management

    loa(ing operations B (ocks an(people

    Electrical sa-et+

    power suppl0 B no spiking9 lack o)continuit0

    o,erloa(ing s0stems

    power tools

    un(ergroun( ser,ices

    generators

    earthing

    unauthorise( access

    lighting

    lack o) power boar(s

    weather

    protection o) lea(s

    cablesheightpathwa0s

    location in relation to other e4uipment

    Accessi(ilit+

    li)ts

    ramps

    parking

    pe(estrian mo,ement

    signage

    (isabilit0

    egress

    emergenc0 ,ehicles

    emergenc0 e,acuation points

    Ergonomics

    manual han(ling

    o,er reaching

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    Ergonomics

    twisting

    lighting

    e=cess weight an( height access

    ben(ing o,er )unctionalit0

    1aintenance

    materials nominate(

    access

    lighting

    ,ibration

    li)ting

    plant registration

    slips an( trips

    (ischarges inclu(ing temperature

    noise

    )re4uenc0 o) maintenance

    operational re4uirements9 )or e=ampleair intake

    storage )acilities

    working at heights

    access to all ser,icess0stemsre4uiring ongoing maintenance

    t0pe o) materials use appropriate

    Others

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    Document D#! Post5occupanc+ review PO4B procedure

    8n the post occupanc0 re,iew 6PO'79 the emphasis is on learning )rom the Ghan(s onF

    e=perience o) those using the buil(ing or )acilit0. % PO' allows the agenc0 to un(erstan(whether the OH e=pectations o) actual users o) the buil(ing)acilit0 ha,e been met an(how the0 )eel the buil(ing per)orms )rom an OH perspecti,e. % PO' pro,i(es theopportunit0 )or the agenc0 to learn about how the buil(ing supports agenc0 personnelan( operations. The (iagram below shows a step b0 step proce(ure )or con(ucting a PO'.

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    Document D#!" Post5occupanc+ 7uestionnaire % post/occupanc0 4uestionnaire is a tool )or gathering GcustomerF )ee(back. 8t is (esigne(

    to capture OH in)ormation )rom the occupants or users o) a buil(ing or )acilit0.'egar(less o) status9 buil(ing)acilit0 location9 siIe or t0pe o) space9 this is the opportunit0to get the broa(est )ee(back )rom internal 6that is9 agenc07 an( e=ternal 6)or e=ample9public7 GcustomersF about work areas9 commonpublic spaces an( the buil(ing)acilit0 ingeneral.

    8t shoul( be note( that there are ,arious techni4ues in con(ucting post occupanc0

    re,iews9 one o) which is a post occupanc0 4uestionnaire. tep 3 o) (ocument *3.1recommen(s an agenc0 (etermine what t0pe o) re,iew will be con(ucte(9 )or a particularproject. The )ollowing in)ormation is suggeste( content but it ma0 not be applicable in allcircumstances. Project/specic particulars might nee( to be a((e( as appropriate.

    Construction project name

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    Construction project location

    Construction project team in)ormation

    >uil(ing)acilit0 (escription an( operation

    Construction project scope

    >uil(ing)acilit0 occupants

    8nter,iewee (etails 6occupantmaintenance,isitor7

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    Site and Surroundings

    Post5occupanc+ review

    Areas -or 7uestioning

    Eample

    Pedestrians Access

    8s it eas0 to walk into an( aroun( the buil(ing? 8s the )ront entrance o) the buil(ing eas0 to i(enti)0

    an( access?

    %re )ootpathspa,ements (esigne( an( maintaine(

    )or sa)et0?

    *o pe(estrian ser,ices inclu(e a(e4uate )ootpathswith (esignate( crosswalks9 curb cuts9 an(appropriate slopes?

    @ehicles Access

    Can 0ou get into an( out o) the buil(ing withoutnegati,e interaction )rom ,ehicles9 transport9bic0cles9 etc?

    %re pe(estrian an( ,ehicular tra@c separate9 e=ceptin (esignate( crosswalks?

    8s there a location that allows sa)e (rop/opick/up?

    Par)ing Access

    8s it eas0 to manoeu,re 0our car into the parkingba0s?

    8s entr0e=it o) the parking area eas0 to na,igatearoun(?

    8s there a(e4uate ,isitor parking?

    4oad la+out Access

    Can 0ou negotiate the internal roa(s without an0

    major issues? 8s entr0 an( e=it into the propert0 eas0?

    8s there a(e4uate signage to in(icate locations an(entr0e=it points?

    Drainage *oes the stormwater pool or create ri,ers when it

    rains?

    'ow the (uilding

    impacts withsurroundings

    *o 0ou ha,e to cross a bus0 roa( unai(e(?

    Securit+ Eternal

    lightingB

    8s there a(e4uate e=ternal lighting to the buil(ing

    (uring non (a0light hours?

    Securit+ AccessB

    8s access restricte( (uring normal (a0timeoperations?

    %re there pro,isions to restrict access a)ternominate( business hours? %re these a(e4uate?

    An+ other ha>ards not

    identi,ed

    Ha,e an0 OH haIar(s not been i(entie(? 8) so

    what?

    1aintenance

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    Post5occupanc+ review

    Areas -or 7uestioning

    Eample

    Plant Access %re 0ou able to gain eas0 access to all plant an(

    e4uipment?

    Servicing Access

    8s there enough room to con(uct stan(ar( ser,icing

    o) plante4uipment?

    8s there enough room to un(ertake major works onplante4uipment?

    %re ser,icing recor(s kept up to (ate?

    a+out Access *oes the la0out o) the plante4uipment pose an0

    haIar(s?

    In-ormation trans-er

    a(out (uilding6plant

    Was in)ormation about all known risks pro,i(e(?

    Was in)ormation about the sa)et0 re4uirementsassociate( with the maintenance an(or workingnear plante4uipment pro,i(e(?

    Suita(ilit+ o-

    plant6materials chosen

    8n 0our opinion9 has suitable or t )or purpose plantbeen chosen?

    i-espan o-

    plant6materials

    *oes the t0pe o) materials selecte( mean that amore intensi,e maintenance program is re4uire(?

    @entilation

    8s there a(e4uate ,entilation in the work areas when0ou are un(ertaking maintenance (uties?

    Has a(e4uate ,entilation been pro,i(e( toaccommo(ate )or the plante4uipment installe(?

    ighting

    8s the lighting pro,i(e( su@cient to per)orm

    maintenance tasks?

    Storage

    8s there a(e4uate storage pro,i(e )or spare

    e4uipmentsupplies?

    *o the storage )acilities pro,i(e( re4uire 0ou to

    stretch or ben( o,er?

    .aste disposal

    %re there )acilities to (ispose o) general wastematerials?

    Can (angeroushaIar(ous waste be (ispose( o)?

    An+ ha>ards not

    identi,ed

    Ha,e an0 OH haIar(s not been i(entie(? 8) so

    what?

    &he (uilding6-acilit+ generalB

    Post5occupanc+ review

    Areas -or 7uestioning

    Eample

    Dimensions o- areas %re a(ministrati,e areas in appropriate locations an(

    their siIe suitable )or their usage?

    Circulation 8s mo,ement aroun( the buil(ing able to be

    accomplishe( with ease?

    Access throughout(uilding@ertical6hori>ontalB

    8s the buil(ing able to be na,igate( easil0? 8s it eas0 to n( the li)tstairsescalators?

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    Post5occupanc+ review

    Areas -or 7uestioning

    Eample

    Access throughout

    (uilding Flind spotsB

    *oes the >uil(ing ha,e an0 blin( spots that are(i@cult to monitor?

    *oes the >uil(ing ha,e goo( sight lines in corri(ors

    an( public spaces?

    Access throughout

    (uilding Deliver+ o-goodsB

    Has the buil(ing got )acilities pro,isions to allow thesa)e han(ling o) the (eli,er0 o) goo(s?

    'eating6cooling *oes the buil(ing ha,e an0 areas that are noticeabl0

    cooler or warmer than other areas?

    Noise 'ooms are a(e4uatel0 soun( isolate(?

    ighting Natural lightB 8s lighting su@cient )or tasks?

    ighting Arti,cial lightB %re light switches con,enientl0 locate(?

    Emergenc+management 1eans o-escapeB

    8s there a(e4uate signage installe( throughout thebuil(ing that a(,ises occupants how to e=it thebuil(ing?

    Emergenc+

    managementEvacuation pointsB

    %re the e,acuation points easil0 accessible?

    Emergenc+

    management Alarms+stemB

    8s the alarm s0stem easil0 i(entiable whenacti,ate(?

    Emergenc+

    management ?iree7uipmentB

    Can 0ou access the re e4uipment easil0?

    Fuilding

    sur-aces6-a(ricsEternal ,nishincluding roo-< wallsand windowsBB

    %re the use o) colour an( te=ture appropriate?

    Fuilding interior .allsB

    %re the wall nishes appropriate )or the use o) the

    buil(ing?

    %re there an0 sharp e(gesnishes to the walls?

    Fuilding interior

    DoorsB *o the (oors impe(e on pe(estrian tra@c?

    Fuilding interior

    ?urnishings6,ttingsB

    %re the )urnishings an( ttings supplie( suitable )orthe use inten(e(?

    Fuilding interior ?loors

    including wor) areasand common areasBB

    %re the Aoorwall nishes appropriate )or the use o)the buil(ing?

    %re Aoor co,erings appropriate to the roomsareaFsinten(e( use?

    Storage 8s the storage pro,i(e( appropriate )or the inten(e(

    use an( su@cient in siIe an( la0out?

    Amenities 8s the number an( siIe o) restrooms a(e4uate

    throughout the buil(ing?

    An+ ha>ards not

    identi,ed

    Ha,e an0 OH haIar(s not been i(entie(? 8) so

    what?

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    .or) area

    Post5occupanc+ review

    Areas -or 7uestioning

    Eample

    .or) station *o 0ou )eel 0our imme(iate work pro,i(es 0ou with

    enough space to per)orm 0our work sa)el0?

    Orientation

    How (oes the (esign o) the buil(ing relate to theorientation to sun path an( pre,ailing win(? *oesthis create uncom)ortable situations while in thework place?

    Noise

    8s there segregation o) 4uiet an( nois0 areas?

    *o the spaces within work areas create an GechoF?

    8s there e=cessi,e e=ternall0 generate( noise?

    ighting

    8s there a(e4uate lighting within the buil(ing?

    *oes the lighting pro,i(e( to 0our work area hin(er0our abilit0 to work?

    8s the light pro,i(e( in 0our work area glare )ree?

    Gse How Ae=ible is the buil(ing in accommo(ating user

    nee(s?

    'eating6cooling

    How well has the heating s0stem in the buil(ingper)orme(?

    %re 0ou happ0 with the o,erall com)ort o) thebuil(ing en,ironment?

    @entilation How is the buil(ing meant to be ,entilate(?

    Colour *o 0ou )eel that the colours create a )eeling o)

    warmth an( com)ort?

    Storage

    8s there a(e4uate personal storage pro,i(e( topre,ent belongings being le)t aroun( an( creatingtrip haIar(s?

    8s there a(e4uate storage )acilities pro,i(e( )or workrelate( supplies an( s0stems?

    1ovement %re there areas that allow persons to GassembleF or

    mo,e to one si(e at potential bottlenecks?

    An+ ha>ards not

    identi,ed

    Can 0ou gi,e e=amples o) things which can hin(ereecti,e working?

    Can 0ou gi,e e=amples o) things which usuall0 workwell?

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    Document D#!# Post5occupanc+ review PO4B report template

    % PO' is a wa0 o) pro,i(ing )ee(back about the per)ormance o) complete( buil(ings)acilities tothe planning an( (esign an( procurement stages o) )uture construction projects. The in)ormation)rom a PO' can be use( )or in)orming )uture projects9 either about the process o) project (eli,er0or the technical per)ormance o) the buil(ing)acilit0.

    Short5term (ene,ts o- PO4 supports i(entication o) an( n(ing solutions to problems in buil(ings

    )acilitates timel0 response to user nee(sconcerns

    enables impro,ement o) OH per)ormance base( on Gin/useF )ee(back

    impro,es un(erstan(ing o) the OH implication )or buil(ings)acilities o) changes9 )ore=ample bu(get cuts or use o) space

    can in)orm )uture construction project (ecision making.

    1edium5term (ene,ts o- PO4

    optimises built/in capacit0 )or buil(ing)acilit0 a(aptation to organisational change an(

    growth helps when n(ing new uses )or e=isting buil(ings)acilities

    increases accountabilit0 )or buil(ing)acilit0 per)ormance b0 (esigners.

    onger term (ene,ts o- PO4

    enables long/term impro,ements in buil(ing)acilit0 per)ormance

    contributes to impro,ement in (esign 4ualit0

    enables more strategic management o) built assets.

    >elow is an e=ample o) a report. The in)ormation in it woul( be the result o) the )ee(back

    gathere( )rom the 4uestionnaire 6see (ocument *3.27.

    Area Strengths .ea)nesses Action

    !eeting'oom ualit0 an( abun(ance o)

    natural light

    Chairs an( seating (o notmeet ergonomicre4uirements

    En(ertake OH riskassessment to (eterminee=tent o) risk

    :irst Aooro@ces Clear emergenc0 signage

    8na(e4uate ,entilation(esign an( lack o) solarsha(ing lea(ing too,erheating.

    'e,iew ,entilation (esignan( assess the nee( )orsolar sha(ing

    :o0er Open space9 clearsignage

    lipper0 Aoor sur)ace;sliptrip haIar(9especiall0 when wet

    Obtain 4uotation )or non/slip co,erings.

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    Document D$! Plant6sa-et+ s+stems handover procedure

    .hat is plant/

    Plant is (ene( as an0 machiner09 e4uipment or appliance. 8t inclu(es things such as computers9scaol(ing9 li)ts an( escalators9 tractors9 han( trolle0s9 cranes9 commercial shing nets9 arcwel(ing gear9 electric (rills an( pressure e4uipment such as air recei,ers an( boilers.

    .hat is a sa-et+ s+stem/

    :or the purposes o) this (ocument a sa)et0 s0stem 6or an essential sa)et0 measure7 is a s0stempro,i(e( )or the sa)et0 o) people in a buil(ing or place o) public entertainment.

    The metho( o) plant han(o,er shoul( be recor(e(9 )rom the initial checking an( testing to thetakeo,er b0 the client. The OH re4uirements )or plant to be installe( in the buil(ing)acilit0shoul( ha,e been i(entie( (uring the (esign OH re,iews 6see (ocument >2.3 in booklet three7.

    %t the completion stage9 a mo(el client shoul( ensure that all commissioning certicates9operating instructions an( maintenance instructions )or installe( plant are obtaine(. % checklisto) items to be consi(ere( has been (e,elope(. ometimes9 plant an( sa)et0 s0stems arecommissione( in phases. 'ecor(s clearl0 i(enti)0ing items o) plant an( its respecti,e locationshoul( be maintaine( to keep track o) which items ha,e an( which ha,e not been accepte(.

    The )ollowing are e=amples o) some o) the issues to be consi(ere( in the han(o,er o)plantsa)et0 s0stems;

    Plant and Sa-et+ S+stems 'andover'ave the -ollowing (een o(tained/

    ;es 6 No

    *etails co,ering the e=tent o) the commissioning9 that is9 is it all plant or is it onl0certain areas?

    Mes

    Jo

    Copies o) an0 statutor0 (ocuments9 )or e=ample certicate o) occupanc0nalcerticate )rom the rele,ant buil(ing sur,e0or

    Mes

    Jo

    +ssential sa)et0 measures report )rom the buil(ing sur,e0or Mes

    Jo

    +nsuring that all plantbuil(ing sa)et0 s0stems installe( ha,e been issue( with a

    commissioning certicateMes

    Jo

    +nsuring that an0 plantbuil(ing sa)et0 s0stems that re4uire registration ha,ebeen i(entie( an( issue( with current certicates

    Mes

    Jo

    Test certication (ispla0e( on e4uipment as re4uire( b0 regulation Mes

    Jo

    Conrmation that plantbuil(ing sa)et0 s0stems ha,e been installe( as per the(rawings an( specications9 an( that all OH re4uirements ha,e been a(here(toQ an( i) an0 changes ha,e been ma(e9 (etails o) alternati,e arrangements6inclu(ing OH aspects7 are to be pro,i(e( to the agenc0 )or re,iew be)ore nalsigno

    Mes

    Jo

    *etails o) spare parts lists as recommen(e( b0 ,en(or Mes

    JoTaking receipt o) plant spare parts an( supplies Mes

    Jo

    Operating proce(ures )or sa)e use o) plant9 inclu(ing an0 special OHre4uirements when working on or aroun( plant9 )or e=ample the nee( to wearhearing protection an( warning (e,ices

    Mes

    Jo

    !aintenance (etails on all plant B while some plant operating manuals ma0 ha,emaintenance (etails inclu(e(9 there ma0 be other plant in which this in)ormationis not inclu(e(

    Mes

    Jo

    !aintenance contractors nominate( maintenance point o) contact )or pre,enti,ean( break(own maintenance (uring (e)ects liabilit0 perio(

    Mes

    Jo

    Warrant0 (etails Mes

    Jo*etails o) the training to be pro,i(e( b0 the contractor to agenc0 sta on an0 Mes

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    Plant and Sa-et+ S+stems 'andover'ave the -ollowing (een o(tained/

    ;es 6 No

    plant an( buil(ing s0stems Jo

    Logmaintenance books )or all plant an( ser,ices Mes

    Jo

    $e0sco(es to all e4uipmentMesJo

    +mergenc0 shut(own proce(ures Mes

    Jo

    %n0 applicable materials sa)et0 (ata sheets Mes

    Jo

    % cop0 o) a risk assessment un(ertaken prior to commissioning o) plant an(sa)et0 s0stems 6see (ocument ".27

    Mes

    Jo

    Clear i(entication o) an0 resi(ual risks. These shoul( be )orwar(e( on to theoccupants9 )acilities manager an( buil(ing owner9 i) an0 o) these stakehol(ers(ier )rom the agenc0

    Mes

    Jo

    +nsuring nal clean up9 completion o) painting an( insulation work or other items

    ha,e been complete(.Mes

    Jo

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    Document D$!" Plant6sa-et+ s+stems ris) review chec)list

    %lthough e,er0 eort shoul( ha,e been ma(e to ensure appropriate plant was selecte( an( thatthe (esign o) plant installations an( ser,ices took OH into consi(eration9 OH issues ma0 stillarise (uring the commissioning stage o) a construction project. :or e=ample9 un)oreseen OHissues can arise as a result o);

    mo(ications ma(e (ue to technological impro,ements9 e=perience )rom otherconstruction projects9 changes in personnel9 a,ailabilit0 o) plantsuppl0 etc

    access to plant; not all work is complete( when plant is to be commissione( an( one parto) the buil(ing ma0 be a,ailable )or occupation while another part o) the buil(ing is stillun(ergoing works

    there ma0 be parts o) the project that can onl0 be (etaile( at a late stage.

    Plant can be haIar(ous. %n OH risk assessment shoul( there)ore be un(ertaken to ensure thatthe plant is sa)el0 installe( an( rea(0 )or operation. The table below pro,i(es gui(ance on theissues that shoul( be consi(ere( be)ore commissioning plant. 8ssues i(entie( shoul( be subjectto a risk assessment an( recor(e( in the project risk register.

    'a>ard 5 Entanglement;es6No

    I- +es< what action needs to (eta)en to ma)e it sa-e/

    Can an+one3s

    hair9 clothing9 glo,es9 tie9 jeweller09cleaning brushes9 rags or othermaterials become entangle( withmo,ing parts o) the plant9 or materialsin motion?

    'a>ard 5 Crushing;es6No

    I- +es< what action needs to (eta)en to ma)e it sa-e/

    Can an+one (e crushed due to

    material )alling o the plant?

    uncontrolle( or une=pecte( mo,emento) the plant or its loa(?

    lack o) capacit0 )or the plant to beslowe(9 stoppe( or immobilise(?

    the plant tipping or rolling o,er?

    parts o) the plant collapsing?

    coming in contact with mo,ing parts o)the plant (uring testing9 inspection9

    use9 maintenance9 cleaning or repair?

    being thrown o or un(er the plant?

    being trappe( between the plant an(materials9 =e( structures or ongoingconstruction works?

    other )actors?

    'a>ard 5 Cut< sta((ed or punctured;es6No

    I- +es< what action needs to (eta)en to ma)e it sa-e/

    Can an+one (e cut< sta((ed or punctureddue to

    coming into contact with sharp or

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    'a>ard 5 Cut< sta((ed or punctured;es6No

    I- +es< what action needs to (eta)en to ma)e it sa-e/

    A0ing objects?

    coming into contact with mo,ing parts

    o) the plant (uring testing9 inspection9operation9 maintenance9 cleaning orrepair o) the plant?

    negati,e interaction with ongoingconstruction works in the area?

    work pieces being ejecte(?

    the mobilit0 o) the plant?

    uncontrolle( or une=pecte( mo,emento) the plant?

    other )actors?

    'a>ard 5 Shearing ;es6No I- +es< what action needs to (eta)en to ma)e it sa-e/Can an+one3s (od+ parts (e

    sheare( between two or more parts o)the plant9 or between a part o) theplant an( a work piece9 structure orconstruction works?

    'a>ard 5 ?riction;es6No

    I- +es< what action needs to (eta)en to ma)e it sa-e/

    Can an+one (e (urnt< gain a(rasions etcdue to

    contact with mo,ing parts or sur)aceso) the plant9 or material han(le( b0the plant?

    'a>ard 5 'igh pressure Huid;es6No

    I- +es< what action needs to (eta)en to ma)e it sa-e/

    Can an+one come into contact with

    Aui(s un(er high pressure in normaluse9 in the instance o) plant )ailure?

    'a>ard 5 Stri)ing;es6No

    I- +es< what action needs to (eta)en to ma)e it sa-e/

    Can an+one (e struc) (+ moving o(0ectsdue to

    uncontrolle( or une=pecte( mo,ement

    o) the plant or material han(le( b0 theplant?

    work pieces being ejecte(?

    mobilit0 o) the plant?

    other )actors?

    'a>ard 5 Electrical;es6No

    I- +es< what action needs to (eta)en to ma)e it sa-e/

    Can an+one (e in0ured (+ electrical shoc)or (urnt due to

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    'a>ard 5 Electrical;es6No

    I- +es< what action needs to (eta)en to ma)e it sa-e/

    the plant contacting li,e electricalcon(uctors?

    plant working close to electricalcon(uctors?

    o,erloa( o) electrical circuits?

    (amage to electrical lea(s an( plugs?

    the machine being operate( in a wetor (ust0

    en,ironment?

    no 'esi(ual Current *e,ices beinguse(?

    other )actors?

    'a>ard 5 Eplosion;es6No

    I- +es< what action needs to (eta)en to ma)e it sa-e/

    Can an+one (e in0ured (+ eplosion o-

    gases9 ,apours9 li4ui(s9 (usts or othersubstances triggere( b0 the operationo) the plant or b0 nearb0 operations?

    'a>ard 5 Slipping< tripping and -alling;es6No

    I- +es< what action needs to (eta)en to ma)e it sa-e/

    Can an+one using the plant< or located inthe vicinit+ o- the plant< slip< trip or -alldue to

    une,en or slipper0 work sur)aces?

    poor housekeeping?

    obstacles being place( in the ,icinit0o) the plant?

    other )actors?

    'a>ard 5 ?alls;es6No

    I- +es< what action needs to (eta)en to ma)e it sa-e/

    Can an+one -all -rom a height due to

    lack o) a proper work plat)orm?

    lack o) proper stairs or la((ers?

    lack o) guar(rails or other suitable

    e(ge protection?

    unprotecte( holes9 penetrations orgaps?

    poor Aoor or walking sur)aces9 such asa lack o) a slip/resistant sur)ace?

    steep walking sur)aces?

    8nsu@cient or inappropriate supportingstructure?

    other )actors?

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    'a>ard 5 'igh temperature or ,re;es6No

    I- +es< what action needs to (eta)en to ma)e it sa-e/

    Can an+one

    come into contact with objects at hightemperature?

    be injure( b0 re?

    access re protection e4uipmentre4uire( )or the area?

    'a>ard 5 &emperature thermal com-ortB;es6No

    I- +es< what action needs to (eta)en to ma)e it sa-e/

    Can an+one su=er ill5health due to

    e=posure to high or low temperatures)rom plant?

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    'a>ard 5 Su=ocation;es6No

    I- +es< what action needs to (eta)en to ma)e it sa-e/

    Can an+one (e su=ocated due to

    lack o) o=0gen9 or atmosphericcontamination (ue to plant operationsor plantser,ices location?

    'a>ard 5 Ergonomics;es6No

    I- +es< what action needs to (eta)en to ma)e it sa-e/

    Can an+one (e in0ured due to

    repetiti,e bo(0 mo,ements?

    constraine( bo(0 posture or the nee()or e=cessi,e eort?

    (esign (ecienc0 causing ph0sical orpersonal stress?

    ina(e4uate or poorl0 place( lighting?

    lack o) consi(eration gi,en to humanerror or human beha,iour?

    mismatch o) the plant with humantraits an( natural limitations?

    other )actors?

    'a>ard 5 Access6egress;es6No

    I- +es< what action needs to (eta)en to ma)e it sa-e/

    Can an+one (e in0ured in an+ wa+(ecause

    there is insu@cient room to mo,e

    aroun( the machine when it is inoperation?

    there is insu@cient room to mo,earoun( the machine whencommissioning9 maintenance9 repairsor (ecommissioning occur?

    access a,ailable to all essentialser,ices?

    an0 other reasons?

    'a>ard 5 Other ha>ards;es6N

    o

    I- +es< what action needs to (e

    ta)en to ma)e it sa-e/Can an+one (e in0ured or su=er ill5health-rom eposure to

    chemicals?

    to=ic gases or ,apours?

    )umes?

    (ust?

    noise?

    ,ibration?

    ra(iation?

    other )actors?

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    DateItem o- plant (eingreviewedocation1anu-acturer3s detailsNames o- ris)assessment team

    Jame;ignature;

    Jame;ignature;

    Jame;ignature;

    Jame;ignature;

    ist o- ris)s identi,edthat need to (e entered

    into the pro0ect ris)register

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    Document D%! Selection criteria -or maintenance6cleaning serviceproviders

    %ustralian rie) (escription o) contract;

    Insurance re7uirements

    Insurance

    re7uirement

    Not

    re7uired

    4e7uir

    ed

    Sight

    ed

    Suita(le

    coverage

    Epir+

    date

    Polic+

    Num(er

    .or)erscompensationPro-essionalindemnit+Pu(licia(ilit+

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    Contractor O'S management s+stem assessment criteria

    O'S polic+@iewed andaccepted/;es6No

    Comments

    !aintenance contractor has an

    OH polic0. *oes it reAect theagenc0Fs own OH commitment?

    Mes

    Jo

    'esponsibilities )or OH are

    e,i(ent.Mes

    Jo

    Compan0Fs sa)et0 managements0stem is a(e4uate. ThecontractorFs OH managements0stem must be e,aluate( prior tothe contract being awar(e(.

    Mes

    Jo

    Pro0ect5speci,c re7uirements@iewed andaccepted/;es6No6NA

    Comments

    % list o) e4uipment to be inclu(e(

    in the maintenance program hasbeen (e,elope(. This list coul( beuse( eecti,el0 to help establishthe maintenance histor0 programan( to (etermine the necessar0parts re4uire( to maintaine4uipment.

    Mes

    Jo

    J%

    Contractor is aware o) the

    characteristics9 such as use9location an( other issues specicto the buil(ing9 plant an( s0stems.

    Mes

    JoJ%

    Contractor has a(e4uate resources

    (e(icate( to the eecti,eimplementation o) the contractre4uirements an( e=pectations.

    Mes

    Jo

    J%

    %rrangements )or sa)et0

    communication an( consultationbetween maintenance contractor9the agenc0 an( the buil(ingFsoccupants are a(e4uate.

    Mes

    Jo

    J%

    % s0stem )or assessing

    maintenance status is (e,elope(an( a(e4uate. The purpose o)maintenance goals is to impro,eplant an( s0stems per)ormance inimpro,ing maintenanceper)ormance an( measuringmaintenance eecti,eness.

    Mes

    JoJ%

    % program )or planne( major

    acti,ities is (e,elope(. This shoul(reAect the OH $P8s an( targetsset b0 the agenc0.

    Mes

    Jo

    J%

    Compan+ per-ormance

    @iewed and

    accepted/;es6No6NA

    Comments

    %cci(ent gures ha,e been Mes

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    Compan+ per-ormance@iewed andaccepted/;es6No6NA

    Comments

    pro,i(e( )or the past three 0earsin(icating total emplo0ees9)atalities an( reportable acci(ents.

    These are acceptable to theagenc0.

    Jo

    J%

    *etails o) an0 prosecutions9

    en)orcement or impro,ementnotices )or breaches o) health an(sa)et0 legislation o,er the pastthree 0ears ha,e been submitte(.

    Mes

    Jo

    J%

    'a>ard management@iewed andaccepted/;es6No

    Comments

    Proce(ure is e,i(ent )or haIar(

    8(entication an( risk assessment.

    Mes

    Jo

    Proce(ure is e,i(ent )or site sa)et0

    management planning.

    Mes

    Jo

    Proce(ure is e,i(ent )or sa)e work

    proce(ures.

    Mes

    Jo

    !aintenance contractor has

    acknowle(ge( inherent OH riskspasse( on b0 agenc0.

    Mes

    Jo

    &raining and competenc+ ;es6No Comments

    Contractor has (ispla0e(

    knowle(ge an( e=perience o) plantan( s0stems applicable to thecontract.

    Mes

    Jo

    Proce(ure is e,i(ent )or sitein(uction 6applicable to thecontractorsF emplo0ees7.

    Mes

    Jo

    Proce(ure is e,i(ent )or ensuring

    emplo0ees ha,e licences an(certications re4uire( b0legislation.

    Mes

    Jo

    Compan0/pro,i(e( personal

    protecti,e e4uipment 6PP+7 an(training on proper use is rele,antto plant an( s0stems.

    Mes

    Jo

    Proce(ure is e,i(ent )or specic

    OH training nee(s.

    Mes

    Jo

    Su(contractor management ;es6No6NA Comments

    Criteria are e,i(ent )or selection o)

    subcontractors base( on OHprocesses an( per)ormance.

    Mes

    Jo

    J%

    Proce(ure is e,i(ent )or

    subcontractor site in(uction.

    Mes

    Jo

    J%

    Proce(ure is e,i(ent )or ensuring

    subcontractor an( subcontractoremplo0ees ha,e licences an(

    certications re4uire( b0legislation.

    Mes

    Jo

    J%

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    Evaluation

    Contractor meets criteria; Mes JoContractor a(,ise( o) in)ormation re4uire( to meet criteria; Mes Jo

    +,aluation complete( b0;

    Jame;Position;*ate;

    %cknowle(ge( an( agree(;Jame;!anager*irector*ate;

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    Completion stage review template

    This stage re,iew template can be use( to ,eri)0 that the completion stage $!%s ha,e been

    implemente( be)ore the nal Gsigning oF )or the project. Where appropriate9 outstan(ing actionsin relation to the $!%s can be recor(e( an( implemente( prior to Gsign o.F

    Completion stage review

    D Evaluate pro0ect per-ormance Assessment Actions

    completion re,iew report complete(within a reasonable perio( a)ter projectcompletion

    recor(e( results in an appropriaterepositor0

    completion re,iew reports circulate( toall project participants to enable them toimpro,e their OH managementprocesses an( OH per)ormance in)uture construction projects

    D" Per-orm pro0ect completion review Assessment Actions

    recor( o) all the i(entie( sa)et0 haIar(s

    in the project risk register 6re)er to(ocument %&.2 in booklet 27 B the riskregister is to be continuall0 monitore(an( maintaine(

    an assessment o) the buil(ing is to be

    con(ucte( prior to han( o,er o) thebuil(ing to the agenc0

    D# Per-orm post5occupanc+ review Assessment Actions

    a re,iew shoul( be con(ucte( no earlierthan 3 months a)ter occupation9 but nolater than 12 months B this will allowusers to become )amiliar with thebuil(ing

    recor(ing o) newl0 i(entie( risks in therisk register

    D$ Per-orm ,nal review o- plant6e7uipmentAssessment Actions

    i(entication an( registration o) allre4uire( plante4uipment as per there4uirements o) the applicablestateterritor0 legislation

    instructions on the sa)e usemaintenanceo) all plant an( e4uipment installe(

    D% Select sa-e maintenance providers Assessment Actions

    selection (ecisions base( on OHcompetenceper)ormance