Booklet II- Self Assessment Process

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National Business Education Accreditation Council

Self Assessment Process

Booklet-II

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Table of Contents

INTRODUCTION ............................................................................................................................................. 3

SELF ASSESSMENT PROCESS ......................................................................................................................... 4

STRATEGIC MANAGEMENT ........................................................................................................................... 8

CURRICULUM .............................................................................................................................................. 12

STUDENTS ................................................................................................................................................... 17

FACULTY ...................................................................................................................................................... 20

RESEARCH AND DEVELOPMENT ................................................................................................................. 24

SOCIAL RESPONSIBILITY .............................................................................................................................. 26

RESOURCES ................................................................................................................................................. 28

ACADEMIC AND CORPORATE/ BUSINESS WORLD LINKAGES ..................................................................... 32

ADMISSION POLICY ..................................................................................................................................... 33

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INTRODUCTION

A formal management system, in pursuit of excellence and quality improvement, which would

periodically assess the values observed (quality assurance) in schools and units working under

them, is proposed to accomplish that achievement. This authority is named National Business

Education Accreditation Council (NBEAC), was established by Higher Education Commission

(HEC) vide notification No. 1-2/BAC/QAA/2007, dated March, 2007. NBEAC will function at

national level as accrediting authority to facilitate and boost up the quality of business education

in the country.

HEC is determined to make NBEAC a vibrant and progressive body with the mission for fresh

paradigms and targeted developments in business management education. For this purpose

Quality Assurance Agency (QAA) of HEC defined a framework to be followed by NBEAC. This

framework focused on academic pursuits, procedures and schemes of study associated with

them and followed by Business Schools/Institutes/Departments Nationwide.

The operational activities of NBEAC will be supported by academicians and professional

experts, like other accreditation institutions in the world. Peer-reviewing is a functional part of

NBEAC. The assessment will cover exploratory activities, electronic resources, managerial

training, consultancy and public approachability. Peer-reviewing teams will be selected from

Deans and Heads of Business Schools, executives of major corporations, consultants and

assessment experts.

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Disciplines under the scope of NBEAC

SELF ASSESSMENT PROCESS

One of the most important steps in the NBEAC accreditation process is Self Assessment

Process. The self-evaluation process is designed to gain a clear understanding of School’s

strategic position by assessing its principal constraints and opportunities determined by its

environment, and by looking realistically at the coherence between its ambitions and resources.

The process is designed to judge the overall effectiveness of School’s processes. Self

Assessment provides an opportunity to attain a deeper understanding of any areas that may

need improvement.

The Self Assessment process allows the school to compare itself to the criteria defined in the

national structure as well as that of the NBEAC.

The Self Assessment process will give the school an opportunity to conduct in-depth analysis of

its strengths and weaknesses in its internal and external environments. This will facilitate the

understanding of the efficacy of the schools processes.

The Self Assessment process is expected to take about 8-12 weeks, during which time the

school is encouraged to take advice or make enquiries, either by phone, email or personal

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visits. The completed proformae will be submitted to Secretariat along with fee of Rs. 300,000/-

and six Self-Assessment Report copies so that the data can be sent to AIC/PRP.

The aims intended to be achieved from the NBEAC Self Assessment are:

Provide the business school with an opportunity to understand its position: The Self Assessment is not intended to be restricted to certain key staff, but instead should

encompass the entire Business School. The intent is to have a holistic understanding of where

the school stands.

Strategic Management: An analysis of the strategic management of the school should be provided using the peer

evaluation guideline linked with the self assessment process.

Understand the current standing of the school: The main purpose of the Self Assessment is to analyze the efficiency of the school in attaining

its mission and motivation towards the enhancement of program and course quality. The Self

Assessment will help the school see where it stands as compared to the NBEAC standard and

subsequently implement the necessary changes.

Peer Evaluation: The Self Assessment process provides a base for the peer evaluation procedure. The school

must provide complete and accurate information in the Self Assessment Proformae to facilitate

the peer evaluation process.

Contribution in understanding the nature of the management education

quality: Self Assessment will also help bring to light certain issues that the school should itself critique,

such as the nature of management education system and the values that the school will need to

operate in that environment.

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The Process Diagram

The following steps are recommended for the planning and execution of the Self Assessment

process:

Delegation of Responsibilities: The first step of the Self Assessment is that school should appoint a coordinator and a

committee which will be responsible for the accreditation process. It is recommended

that suitably qualified individuals should be assigned this task.

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Maintain Communication:

From the outset, full information should be provided to the school’s management team

regarding the objectives of the Self Assessment exercise and the level of output that will be

expected from them. All the main stakeholders should be involved in the Self Assessment

process and effective communication with all the involved parties should be sustained

throughout the Self Assessment stage.

Communication with NBEAC:

In addition to maintaining open communication between the participants of the Self Assessment

process, communication should also be maintained with NBEAC especially with regards to

issues of clarity during the process.

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Sector H-8, HRD Building, Higher Education Commission, Islamabad

www.nbeac.org.pk , Phone: + 92-51-90400206-07, Fax: + 92-51-90400208

NBEAC F.01

STRATEGIC MANAGEMENT

Programs (Applied for) _________________________________________

1. Give General Information about Business School.

Name of the Business School

__________________________________________

Address of the Business School

__________________________________________

Date of Establishment __________________________________________

Name of Chief Administrative Officer (Rector/Vice Chancellor/Principal)

__________________________________________

Contact Information

__________________________________________

Ph/Cell#: _______________ Website URL: __________________ Fax: _______________ Email: __________________

2. Provide Charter information.

Chartered Yes

Date Granted _______________

Reference Number _______________

No

Type of Charter

University

Degree Awarding

Institute

Federal

Provincial

AJK

Balochistan

KPK

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Punjab

Sindh

International (Attach Details)

3. Please provide Sector information.

Sector

Public

Private For Profit

Not for Profit

4. Is Business School a constituent part or affiliated with a degree awarding

Institute/Universities?

5. Please provide details about Source of Funding.

Source of

Funding/

Sponsorship

(Attach Details)

Govt. Funding

Association

Federation

Trust

Foundation

NGO

Others

6. Describe the impact of the following authorities on Business School’s Governance

and decision making.

1. Senate

2. Board of Trustees

3. Syndicate/ Board

Yes No

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of Governors/

Executive Board

4. Academic Council

5. Board of studies

6. Selection Board

etc.

7. Any Others

7. List Key Stakeholders of Business School.

I. _________________________________________

II. _________________________________________

III. _________________________________________

IV. _________________________________________

V. _________________________________________

VI. _________________________________________

8. State the Vision and describe if it is still relevant and realistic according to the

present scenario?

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9. Describe the mission of the Business School and explain how it is relevant to its

identity and authority?

10. Attach the organizational structure and reporting mechanism of Business School.

11. Attach the copy of Bye-Laws/SOP’s of Business School.

Note: Attach additional sheets if required.

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www.nbeac.org.pk, Phone: + 92-51-90400206-07, Fax: + 92-51-90400208

NBEAC F.02

CURRICULUM


1. Has the Business School developed its curriculum as per the Business Education

Roadmap guidelines provided by Higher Education Commission?

2. Provide the summary of Business School’s Curriculum

Category Number of

Courses

Credit Hours Cumulative Credit

Hours

Business-Core Courses

Business Elective Courses

Support Courses

Others

Total

3. Provide details of all Business Education courses

Core Courses

Course

Code

Course Title Credit Hours Prerequisite Reference

Books/Material Theory Lab

work

Others

Yes No

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Elective Courses

Course

Code



work

Others

Support Courses

Course

Code


books/Material Theory Lab

work

Others

Others

Course

Code



work

Others

4. Provide Course Content Details

Course Title Course Objectives Topics Covered Number of lectures

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5. What is the general policy for assessment of a course? Provide details of Business

Program Assessment

Items Percentage

Mid Term Exam

Final Exam

Homework/Assignments

Quiz

Presentations

Internships/ Research Papers

Lab work/ Practical work

Others (Please Specify)

6. What process is undertaken to ensure that the design, content and the delivery of the

courses is up to date and of high quality? Is the process best Practice?

A check list may be added e.g.

What process is used for developing curriculum of a program before presenting it to

Board of Studies (BoS)?

What statutory/formal bodies have been constituted like Board of Studies (BoS),

Bard of Faculty (BoF), and Academic Council etc.?

What is the membership of these bodies?

Is industry, other business schools and other stakeholders represented on these

bodies? If not, how their input is ensured?

How frequently the meetings of these bodies are held?

7. Explain the theme of program and consultations with industry and other

stakeholders, or other business schools during the design of the program.

What is the dominant idea or philosophy of the program?

Membership of other business schools and industry representatives in the BoS, BoF

and Academic Council.

How regularly do the external members attend the meetings of these bodies?

8. How does the program contribute the school’s objectives?

a. Define the School’s objectives and their relation to school’s impact on Businesses

and community, type of research conducted in the school etc.

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9. Provide a summary of key learning outcomes from the Program Course.

a. Define the key learning outcomes from the program in terms of the knowledge, skills

and attitude acquired by the students.

b. Are these knowledge, skills and attitude compatible with mission, vision and

objectives of the school?

10. Are the programs designed in line with the requirements of the employment market?

What is the employability and market acceptance of graduates of each program?

11. Does the program design and content cover Social Responsibility aspects?

The checklist for this question may be as follows

Is there any specific course on social responsibility?

Is SR content embedded in course outlines? If yes, in what courses and how? A

random check may be made.

Do SR activities carry some credits? If no, how students are encouraged to

undertake SR activities?

(SR is covered in separate form and may be these questions are put in to that form)

12. Is all information about the program available in document form as well as online for

students?

The check list may be as follows

Are complete course descriptions available online and in hard copies?

Is grading scheme for each course included in each outline?

Is reading list appropriate for each course?

Is the teaching/delivery method explained in the outline?

What different delivery methods are being used?

What is the proportion of different methods? A minimum of 20% of major delivery

methods i.e. lectures, case studies, presentations must be there.

13. Describe the process to monitor, maintain and evaluate the quality of the program.

Has the business school established an internal QEC?

Are there internal program teams and assessment teams available? How frequently

are the internal audits of each program conducted?

How do you monitor the delivery of course outline? Any document like weekly

report?

Is there any system to monitor/evaluate question papers for different exams?

Is there any system to check the quality of grading?

Is there any system to check the overall knowledge and the capacity to

synthesize/integrate the acquired knowledge at the end of the program? Like

comprehensive exam or viva.

Do faculty members share their experiences with each other? If yes, how?

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14. Students undertaking the program should acquire skills enabling them to analyze,

evaluate and critically review business scenarios. How are transferable and

intellectual skills integrated into curriculum?

How is the experiential learning integrated into the program like case studies,

internship, simulations, projects, etc?


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NBEAC F.03

STUDENTS


1. Provide last three years student enrollment in Business School (No’s).

Degree level Enrollments

Current Previous Two

years

earlier

Bachelors/ Masters (16 years

Education)

18 years of education

(MS/MPhil/MBA/MPA/M.Com)

PhD

Others(Professional

Qualifications, Industry work

Experience)

Total

2. Provide student’s Success-to-Dropout ratios for last three years:(please provide

detailed reasons of dropouts)

Current Previous Two years earlier


Education)



PhD

Others(Professional

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Experience)

3. Provide the Student-to-Teacher ratios(Total number of Students /[FTE + Adjunct +

(Visiting /3)]) for last three years:

Example to calculate FTE is given in F.04- Q.04

Current Previous Two years earlier


Education)



PhD

Others(Professional


Experience)

4. Provide details of Entry requirements for each Business program: (Use additional

papers)

Program/Course Entry Requirement

5. Is there any student placement center in Business School:

6. If yes, what steps are taken by the Business School for student placement i.e. online

job search engines?

7. Provide list of key employers i.e. Public, Private, International.

8. Is there any Old School Boys Alumni Association in Business School:

9. What steps are taken to maintain updated records of Alumni and their employment

status.

10. What are the resources provided to Alumni association?

Yes No

Yes No

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11. What types of inputs are taken from Alumni association?

12. Describe the system to help the needy students i.e. needs based scholarship program

or scholarship offer from any profit/nonprofit organization?

13. What are the processes adopted to provide guidance to student in studies or in

personal issues?

14. Are students encouraged to solve their problems through student counseling?

15. Is there any extra tuition facility for students who require more input from faculty?

16. Describe the role of the school in the development of a student’s abilities and how the

program to be accredited will enhance the skills of an individual to meet the needs of

the school’s mission and program objectives.

17. Identify the major personal skills which the student should develop and the abilities

which need to be enhanced to meet the program and suit prospective employers.

18. Describe how assignments and practical work are used to develop skills and rate

their contribution in achieving the individual’s program objectives and suiting

prospective employers.

19. Describe the evaluation methods for a student’s personal development needs.

20. What skills are used for betterment of a student’s outlook and personality?

21. Is there a department that deals specifically with these personal development needs?

22. How does the school encourage students to develop a plan for the personal

development needs and develop plans towards their studies?

23. What process is used to provide awareness to a student about different programs?

24. What are the steps taken to supervise the student progression during the course?

Note: Attach additional papers if necessary

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NBEAC F.04

FACULTY


1. Provide Summary of the Business School’s Faculty (No’s).

Business Administration

Public Administration

Management Sciences

Commerce Others Total

PhD

18 years of education (MS/MPhil/MBA/MPA/M.Com)

Bachelors/ Masters (16 years Education)

Others(Professional Qualifications, Industry work Experience)

Total

2. Provide detailed information of Full time Business faculty .(Use separate sheets if

required)

Name

Employment Status (FT, Contractual, Foreign, PT)

Academic Degree (s)

Degree Awarding Institution (s)

Subjects with Area of Specialization

Experience (in years)

Publication Record Faculty Diversity(Origin, Urban/

Rural

Higher Education Sector

Indus-try along with specific roles

Journal Publications

Conference

Publications

Others

Int Local

Int Local

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3. Provide Course load for all faculty members for the previous academic year

(semester, quarters, and terms). [Example presented below]

Name of Faculty Member

Employment Status (FT, Contractual, Foreign)

Course Load

Administrative Responsibilities

Thesis Supervisor

Other Responsibilities

1. Mr. Allah baksh

Full time- Local

03-quantitaive methods, operation Mgt, computer applications

Head of Dept 02 MBA Projects

Member of Admissions Committee, Strategic Planning Committee etc.

4. Provide the summary of Business School Faculty(No’s) [Example presented below to

calculate Full Time Equivalent (FTE)]

Programs Number of Students

Number and Faculty List

Bachelors/ Masters (16 years Education) (in this case Student to fac ratio is 20)

100 05 Full time equivalent Dr. Akram(Half) Dr. Khalid (Full) Dr. Gul Khan (three fourth) Dr. Zubair( Half) Dr. Zeba( one fourth) Dr. Aslam ( Full) Dr. Nasira( Full)


PhD

Others

5. Provide details about the program taught by adjunct faculty

Programs Total number of courses offered

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6. Provide Faculty-to-Student Ratio of last Three Years(Total Number of Students

/[FTE+ Adjunct + (Visiting /3)]).

7. Provide record of Business School’s stability of Faculty’s (full time) Turnover rate

Current Previous

Total Faculty

Resigned

Retired

Terminated

New Induction

8. Faculty Development for last three years.[ Example presented Below]

Name of Faculty Member Additional Qualification and Trainings( academic degrees, short courses, workshops and conferences)

Dr. Aslam Case Method teaching Workshop, Advance Research Methods in Marketing course

9. What is the ratio of gender mix?

10. Faculty Related Policies and Processes

Provide documents for the following with related implementation evidence

i. Planning of Specific Faculty needs

a) By Area (Marketing, Finance..)

b) By seniority (Associate, Assistant prof, Lecturer…)

Full Time Total

current Previous Two years earlier

current Previous Two years earlier

Bachelors/ Masters (16 years Education)


PhD

Total

Gender Numbers Percentage FTF Visiting Adjunct

Male

Female

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c) By Role (Teaching, Administration…)

Also provide related guidelines like student faculty ratio and strategic objective.

ii. Faculty Selection and hiring process

a) Steps Involved

b) Decision making forum

c) Criteria used (e.g. HEC criteria)

d) Separately explain the process of selection of full time, visiting and adjunct

iii. Faculty Development processes and plans

a) Faculty participation processes in the school’s academic and strategic decision

making

iv. Policy for Faculty participation in consultancy and other outside activities

v. Faculty Evaluation and Assessment process

Attach all evaluation forms and documents and include all aspects of evaluation

(Students, Peers, Management etc...)

Fulltime Faculty- These are permanent Faculty Members employed on full time basis

by the institution

Adjunct - Employed at another institution but available to the institution for certain

period of time on full time basis

Visiting - Relationship with the institution on the course by course basis but may

work somewhere else.

Note: Attach additional papers if necessary

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NBEAC F.05

RESEARCH AND DEVELOPMENT


1. Is there any Research center in Business School?

2. Summary of overall published research work* of Business School in last three years

(No’s).

Current Previous Two years earlier Total

International

Journals

National

Journals

International

Journals

National

Journals

International

Journals

National

Journals

Faculty

Students

Others

Total

Note:*Published in HEC recognized journals

a. Articles and Conferences, Seminars, Workshops Presentations

3. Provide details about types of research carried out in school.

4. How many working hours (daily or weekly) of faculty time is dedicated to research?

5. Is research a requirement for promotion and retention?

6. Is there any research committee? Who is the head of the committee?

7. What are the research benefits to the Business School from publications?

Yes No

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8. Describe the participation of faculty in research and development nationally and

internationally?

9. Is there any relation between the R & D agenda and the corporate/business world?

10. Give details about any sponsorship offered by corporate/business sector for the

school’s R & D?

11. Provide list of any research project deals with corporate/business sector?

12. Describe the achievement in areas of innovation, including the development of new

courses, educational materials, new learning, new product development etc.?


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NBEAC F.06

SOCIAL RESPONSIBILITY


1. Attach Business School’s Code of moral principles and ethics.

Values of the business school?

Codes of ethics for students and faculty?

Proof about the implementation of these codes

2. Provide details of Business School’s initiatives towards contribution to development

of communities.

Small projects may include fund raising for NGO’s, flood affected, blood donations

camps, etc.

Small businesses include activities for the promotion entrepreneurship and small

businesses

Small Projects i. __________________________________

ii. __________________________________

iii. __________________________________

iv. __________________________________

v. __________________________________

Small Businesses i. __________________________________

ii. __________________________________

iii. __________________________________

iv. __________________________________

v. __________________________________

Others

3. List any competitions and activities where Dept./Institute/Faculty/Students are

engaged for dissemination of knowledge

Teachers training programs by the faculty

Marketing colloquium, HR forums,

Educating school students, etc.

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Debates i. __________________________________

ii. __________________________________

iii. __________________________________

iv. __________________________________

v. __________________________________

Talk Shows i. __________________________________

ii. __________________________________

iii. __________________________________

iv. __________________________________

v. __________________________________

Others(competitions)

4. What are the key corporate/business sector responsibilities set by the school? i.e.

Trainings, research and consultancy

5. Does the school have sponsorship with organizations or institutes in encouraging

moral values and corporate/business sector responsibilities? i.e. Partnership with

NGOs and other social sector organization for promoting moral values.


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NBEAC F.07

RESOURCES


1. Provide Financial Information of the Business School for last three years:

Budget Head Current Previous Two years earlier

A. Budget

Total Budget

Operational/ Recurring

Expense

IT Facilities

Library

Repair and Maintenance

Educational Visits/Seminars

R & D

B. Income (from)

Student Fees

Charges(all )

Donations

Trusts

Bequests

Endowments

Contributions

Grants

all other sources

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2. Provide Business School’s Human Resource Information (No’s).

Category Full Time Part Time Total

Faculty

Administrative Staff

Library Staff

Laboratory Staff

Staff for other Misc. duties

Total

3. Provide the following information of the Business School.

Dimensions Size of Business

School (sq.ft)

Covered Area

Uncovered Area

Lecture

Rooms

Total Number of

Lecture Rooms

Size of Lecture

Rooms

Facilities Provided

in Lecture Rooms

(Multimedia,

Cameras etc.)

i. __________________________________

ii. __________________________________

iii. __________________________________

iv. __________________________________

v. __________________________________

Library

Number of

Libraries

Total Area

Covered Area

Seating Capacity

Total Number of

Books (related to

Business Studies)

Text Books

Reference Books

Total Number of

Journal

Subscribed

Local

Foreign

Access to online

Resources/ Digital

Yes

No

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Library

Database of

Research

Publications

Yes

No

Student to

Computer Ratio in

Library

Access to

Business

Magazines/Article

s (Economist,

Business Week

etc.)

i. __________________________________

ii. __________________________________

iii. __________________________________

iv. __________________________________

v. __________________________________

Labs

Number of Labs

Nature and Level

of Networking

(LAN/ VAN)

Internet Bandwidth

Available

Total number of

Workstations/lab

Student

Faculty

Admin/Supporting staff

Others

List of available

software

i. __________________________________

ii. __________________________________

iii. __________________________________

iv. __________________________________

v. __________________________________

Student to

Computer Ratio

2007-2008 2008-2009 2009-2010

Other

Facilities

Multipurpose

Hall/Auditorium Yes No

Student’s Yes No

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Placement office

Business

Incubation Centre Yes No

Development

office Yes No

Student Common

room

Male Yes No

Female Yes No

Prayers Room Yes No

Canteen/Cafeteria Yes No

Gymnasium Yes No

Play Grounds Yes No

Transport

Facilities Yes No

Others Please specify

4. Describe the school’s location in short? Is any part of the school site shared by the

governing body?

5. Are the resources sufficient to support the school’s activities as per school’s

objectives?

6. Identify the areas that involve financial risks and find out the degree of risks?

7. How has the financial performance of the school been evaluated in previous years?

8. What type of financial resources information is shared with the higher management of

school and with the stakeholders?

9. Summarize the overall financial performance of the school in the last five years.

10. Are there any links with external institutions for research or with other libraries for

resource sharing?

11. What are the future plans to improve the current system?

12. Give a briefing about the facilities available for new and latest technology

infrastructure and evaluate their effectiveness in meeting the school’s mission and

program objectives.

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NBEAC F.08

ACADEMIC AND CORPORATE/ BUSINESS WORLD LINKAGES


1. Does the Business School have any linkages with other academic institutions

If yes, provide the details.

2. Does the Business School have any corporate/business Linkages

If yes, provide the details.

3. Is there any separate department or committee dealing with national / international

and corporate/business linkages?

4. Is there any national/international participation i.e. Business leaders, in

BoG/Academic Council etc.

5. Provide lists of national/International academic partners (e.g. students exchange,

research organizations etc.)

6. Give details about faculty exchange program.

7. Are programs positioned internationally i.e. to target international students?

8. Is there any process for national/international marketing of Programs?


Yes No

Yes No

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NBEAC F.09

ADMISSION POLICY


1. Provide the organizational structure of admission office along with the profiles of the

staff working in the admission office

2. Provide detail of entry requirements for each Business Program:

Program Admission Policy

(Basic Eligibility, Quota or nominations

(if any))…

Minimum Eligibility

Requirements

3. Provide details of selection procedure for each Business Program. (Attach additional

sheets)

4. What type of selection tools are used in selection procedure:

Tools Weightage in Percentage

Academic Performance/ Grades

Entry /NTS test

Interview

Others (Recommendation letters, work experience, etc…)

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5. What is the frequency of student intake of admissions per academic year?

Once a year Yes No

Twice a year Yes No

6. Provide schedule of student admission for last three years (Months):

Two years earlier

Previous year current

7. Provide past Three years selection process results for each program (Attach additional

sheets):

Program Name Applications Received Students Successful

Students Enrolled

8. Provide detail about credit transfer and credit exemption policy:

9. Provide details about migration/ student transferred policy.

Note: Attach additional sheets if necessary

Documents

Booklet II- Self Assessment Process