BOS Buss Dev Serv Brochure

7/30/2019 BOS Buss Dev Serv Brochure

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Cityof

Los

Angeles

BureauofSanitation

BusinessDevelopmentServices

OUR MISSION IS TO PROTECT PUBLIC HEALTH AND THE ENVIRONMENT


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TABLE OF CONTENTS

BUSINESS DEVELOPMENT SERVICES ...2-5

EFFORTS TO FACILITATE BUSINESS DEVELOPMENT.6-9


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Objectives:. CompliancewithStateof

CaliforniaRecyclingLaws. CompliancewithLosAngeles. MunicipalCodes. ConstructionandDemolition

DebrisRecycling. AssignmentofResidential

RefuseandRecyclingCollectionService

******************************BusinessServices:. BrownfieldsTechnicalAssistance

Program. BusinessWasteAssessment and

TechnicalAssistanceProgram. GreenBusinessProgram. ConstructionandDemolition

(C&D)DebrisRecyclingProgram. RecyclingMarketDevelopment

Zone(RMDZ)Program. RestaurantFoodWaste

RecyclingProgram.

SolventsAutomotiveFlammableElectronics(SAFE)Centers

. UsedOilProgram

. ResidentialRefuse/RecyclingCollectionProgram

2134852210

Objectives:. CompliancewithFederalClean

WaterActRequirements. ComplianceWatershedandBeach

Protection******************************BusinessServices:. StandardUrbanStormwater

MitigationPlan(SUSMP)

2134827066(PublicCounter)

CITYOFLOSANGELESBUREAUOFSANITATION

BUSINESSDEVELOPMENT

SERVICES

Objectives:. CompliancewithFederalClean

WaterActRequirements. CompliancewithLosAngeles

MunicipalCodes. SewerDischarge

Characterization. SewerConveyanceCapacity. SewerOverflowPrevention. WastewaterTreatment

Capabilities******************************BusinessServices:.

Construction/Groundwater

SewerDischarge. Fats,Oil&GreaseRegulation. PermittoDischargeIndustrial

Wastewater. SewerService(usage)Charge. SewerConveyingCapacity.

SiteAuditsandAssessmentInformation

3233426200

CleanWaterProgram WatershedProgramSolidResourcesProgram

1


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BUREAU OF SANITATION

BUSINESS DEVELOPMENT SERVICES

2

BrownfieldsTechnicalAssistanceProgram(2134852210)

The City of Los Angeles Brownfields Program (Brownfields Program) is an interagency team

includingDepartmentofPublicWorks,CRA/LA (CommunityRedevelopmentAgencyoftheCityof

Los Angeles), the Community Development Department, and theMayors Office of Energy and

Environment. Under this program, staff from the Brownfields Resource Team (BRT) provides

financialandtechnicalassistance for investigation,remediationandredevelopmentofBrownfield

sites.Formoreinformation,visitthewebsiteat:

http://www.environmentla.org/brownfields/index.htm.

BusinessWasteAssessmentandTechnicalAssistanceProgram(2134853888)

TheBureauprovides freeassessmentsand technicalassistance in startingorexpanding recycling

programs.Servicesincludeidentifyingrecyclablematerials,helpingwithcollectionservicesandpeer

mentoring.Formoreinformationortechnicalassistancecontact(213)4853888oryoucanobtain

additionalinformationat:

http://www.lacitysan.org/solid_resources/recycling/services/office_recycling.htm.

ConstructionandDemolition(C&D)DebrisRecyclingProgram

(213485

3872)

The City requires building waste haulers and contractors to obtain

permits from the City and to haul their C&D waste only to certified

processing facilities. The Bureau will begin auditing the haulers and

contractors records to ensure that only certified

recyclers are used. For more information or technical

assistance contact (213) 4853872 or you can obtain

additionalinformationat:

http://www.lacitysan.org/solid_resources/recycling/services/cdrcycl.htm.

Construction/Contaminated

Groundwater

Discharge

to

the

Sewer

(3233426200)

Businesses that have difficulty complying with the requirements for discharging

contaminatedwater from construction and groundwater remediation sites to the

stormdrainsystemmayreceiveapermittodischargetotheCitysewersystemby

contactingtheBureauofSanitation,IndustrialWasteManagementDivisionat(323)

3426200.


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3

RecyclingMarketDevelopmentZone(RMDZ)Program(2134853884)

TheRMDZ

program

was

established

by

the

State

to

stimulate

recycling

based

manufacturing

businesses and createjobs. In 2003, the state reauthorized LosAngeles as a citywide zone. The

RMDZ Revolving Loan Program provides direct loans to businesses that use postconsumer or

secondarywastematerials tomanufacture new products. So far, the Citys RMDZ has provided

$11.5million in loans. Inaddition, theprogramoffers tax incentives, low interest financing,a35

percentelectricratereduction,employmenttrainingandbusinessassistance.Pleasecontact(213)

4853884 ifyourbusiness is interested inparticipating in thisprogram.Additional information is

availableat:

http://www.lacitysan.org/solid_resources/recycling/services/rmdz.htm

Fats,OilandGreaseControlProgram(3233426200)

Food service establishments located in the City of Los

Angeles are required to obtain an Industrial Wastewater

Permit prior to operating. Please contact the Bureaus

IndustrialWasteManagementDivisionat (323)3426200to

determineregulatoryrequirementsandobligations.

Permitto

Discharge

Industrial

Wastewater

(323

342

6200)

Businesses located in the City of Los Angeles with sewer

connections may be required to obtain an Industrial

Wastewater Permit. Please contact the Bureaus Industrial

WasteManagementDivisionat (323)3426200 todetermine

regulatoryrequirementsandobligations.

RestaurantFoodWasteRecyclingProgram(2134853858)

Privatewaste

haulers

are

given

an

incentive

to

recruit

restaurants

for

the

program.

The

haulers

then

traintherestaurantstaffinseparatingorganicfoodwastefromregulartrash,collectthefoodwaste

and transport it to facilities that process it into compost. More than 900 restaurants currently

participateintheprogram,diverting32,000tonsoffoodwasteannuallyfromtrash.Pleasecontact

(213)4853858ifyourbusinessisinterestedinparticipatinginthisprogram.Additionalinformation

isavailableat:

http://www.lacitysan.org/solid_resources/recycling/services/food.htm


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SewerageFacilitiesCharges(SFCs)(2134852423)

In many jurisdictions, this onetime fee for customers of the

sewer system is basedon the incremental cost of adding new

collection and treatment services. However, the City of Los

Angelesallowscustomerstobuy intotheequityofthesystem

thathasalreadybeenconstructed,which is lessexpensive.The

CityoffersapaymentplantobusinesseswithSFCsgreaterthan

$17,000sotheycanspreadthepaymentsoverfiveyears.Please

contactthe

Bureau

at

(213)

485

2423

ifyour

business

requires

assistance.

SewerConveyingCapacity(3233426220)

BusinesseswithlargeflowsrequestingtoconnecttothesewercancontacttheBureauofSanitation,

Wastewater Engineering Services Division at (323) 3426220 to determine if there is sufficient

capacityinthesewertoaccepttheirdischarge.Pleasevisitourwebsiteat:

http://engpermits.lacity.org/spermits.

SiteAuditsandAssessmentsInformation(3233426200)

Businessesthatconsiderlocating inCityofLosAngelescancontact

the Bureau of Sanitation to obtain information regarding past

business activities at specific addresses in the City. In addition,

interestedbusinesses/partiescangetpastrecordsand information

about industrial/commercial entities previously operating and

dischargingwastewaterunderpermits indifferent locations in the

City by calling the Bureau of Sanitation Industrial Waste

ManagementDivisionat(323)3426200

SolventsAutomotive

Flammable

Electronics

(S.A.F.E.)

Centers

(800

988

6942)

TheBureauhassixS.A.F.E.centers.TheConditionallyExemptSmallQuantityGenerationProgram

allowsbusinesseswishing todisposeof smallquantitiesof solvents, automotive, flammable and

electronicwastetodosoat theCitysS.A.F.E.centersbyappointment.Pleasecontact (800)988

6942forfurtherassistance.Additionalinformationisavailableat:

http://www.lacitysan.org/solid_resources/special/business_hazardous_waste/index.htm.


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StandardUrbanStormwaterManagementPlan(SUSMP)(2134853991)

The Stormwater National Pollutant Discharge Elimination System

(NPDES)Permitrequiresalldevelopmentsofacertainsizewithinthe

city to implement post construction BMPs (Best Management

Practices)tocapturethefirst3/4inchofrainoverthe24hourperiod

andkeepitonsiteforbeneficialuses.TheSUSMPplancheckensures

that this requirement is implementedaspartofalldevelopments in

the city. Please contact the Bureau of Sanitation Watershed

ProtectionDivision

at

(213)

485

3991

UsedOilProgram(8009886942)

TheBureaucollectsusedmotoroilat itsS.A.F.E.

centers, mobile Household Hazardous Waste

collectionevents,marinausedoilcollectionsite,

and certified oil recycling centers. The Bureau

assists businesses, such as service stations and

auto parts stores, to become certifiedwith the

Stateof

California

as

oil

recycling

centers.

Please

contact(800)9886942forassistance. Additional

informationisavailableat:

http://www.lacitysan.org/solid_resources/special/hhw/use_oil.htm.


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Fats,OilandGreaseControlProgram

BureauofSanitationrecentlyrevisedapolicythatresulted intheeliminationofgrease

interceptor requirements for bakeries, sandwich shops, and pizza parlors effective

August11,2010thatcouldresultinanannualsavingsof$15,000foreachestablishment.

ConstructionandContaminatedGroundwaterDischargeProgram

Businessesthatcannotdischargecontaminatedgroundwaterto

thestorm

drain

system

because

of

stringent

NPDES

permit

requirements thatmake it costprohibitive,maynowdischarge to

theCitysewersystem.

BureauofSanitationamended itspolicytoallow thedischarge

of contaminated groundwater from construction and remediation

sites into the sewer rather than the stormdrain.This significantly

reducesthegroundwatertreatmentcostforbusinesses.

HospitalityExpress

Permits

PartnershipswithLABuildingandSafetyandLACountyDepartmentofPublicHealthto

appoint casemanagers for each restaurant have resulted in a streamlined permitting

process,andreductioninbusinessdevelopmenttime.

RecyclingMarketDevelopmentZone(RMDZ)Program

The RMDZ program was established by the State to

stimulate recyclingbased manufacturing businesses and

createjobs.In2003,thestatereauthorizedLosAngelesasa

citywidezone.TheRMDZRevolvingLoanProgramprovides

directloans

to

businesses

that

use

post

consumer

or

secondarywastematerialstomanufacturenewproducts.So

far,theCitysRMDZhasprovided$11.5million in loans. In

addition, the program offers tax incentives, low interest

financing,a35percentelectricratereduction,employment

trainingandbusinessassistance.


EFFORTS TO FACILITATE BUSINESS DEVELOPMENT


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7

PollutionPreventionAssistanceforBusinesses

Bureau of Sanitation organizes workshops to show businesses how to comply with

regulations,thereby,avoidingfinesandpenalties.

PollutionPrevention(P2)topicsarepresentedatworkshopsheldatleasttwiceayearfor

businesses,andEnvironmentalCompliance InspectorsdiscussP2during fieldaudits to

assistbusinesseswithhowtheycanbettermanagetheirwastes,andreducecosts.

Businesses thathave implementedP2practiceshave seen adecrease in rawmaterial

purchases, reduction inpretreatmentanddisposalofwastes, less laborandoperating

andmaintenance

costs,

and

reduction

in

water

and

energy

use.

Also,

some

businesses

have seen a reduction in insurance premiums, workers compensation costs, and

regulatorynoncompliance.

DentalOfficesandClinicsProgram

DentalOfficesandClinicsqualify for reduced inspectionandcontrol

feesbecauseofimplementingBestManagementPractices(BMP). USEPA

is currentlyproposing a rule to require eachdentaloffice and clinic to

installanamalgamseparatorwhichwillcost$35K. SincetheCitywasat

theforefront

and

has

an

exceptional

program,

it

is

anticipated

that

language will be drawn to exempt such programs from the amalgam

separatorrequirement.

ToxicOrganicsManagementPlan(TOMP)

Businessesthatrequestexemptionfrommonitoringfortoxicorganics(TO)arerequired

tohaveTOMPs.TheCitydevelopeda simplifiedTOMP forbusinesses so that theyno

longerhavetohireaconsultanttopreparetheTOMPanddonothavetopayalabfor

continuedlaboratorymonitoringforTO.



WaiverfromMonitoringforUnexpectedPollutants

TheBureauof Sanitation exempts abusiness frommonitoring itswastewater for any

pollutant for which it demonstrates through sampling that the pollutant is neither

presentnorexpectedtobepresent.Thisresultsinareductionoflaboratorymonitoring

costs.


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StreamlinedPlanCheckandPermittingProcess

PlanCheckcompletedatthecounterinperson.

PlanChecktakeslessthanonehour.

Serviceavailablebyappointment.

Telephoneconsultsregardingplancheck,variance,andwaiveroptions.

Fieldengineeringinvestigationsconductedtoexpeditevarianceprocessing.

StaffserveascasemanagersandexpeditersinconjunctionwithLACountyDepartment

ofHealthServicesandLADepartmentofBuilding&Safety.

DelinquentFeeAssistance

CreditcardpaymentofIndustrialWasteFeesisavailablethroughBoardofPublicWorks

OfficeofAccounting.

Businesses can request a payment plan for industrialwastewater fees. Ifmore than

$5000, it ishandledbyOfficeof Finance and if less than $5000, it ishandledby the

collectionagency.

Onetimewaiverofdelinquentfeeforindustrialuserswithgoodpaymenthistory.

SewerService

Charges

Businessesthatdonotreturn90%oftheirwatertothesewercanreceiveadjustmentsto

theirSewerServiceChargetomoreaccuratelyreflecttheiruseofthesewersystem.



ResidentialRefuseandRecyclingCollectionService

TheBureauprovidesresidentswithrefuseandrecyclingcollectionservices..Foranew

housingdevelopment,renovationofsinglefamilyhomesormultiplexes,ornewbuilding

construction that would result in additional dwelling units the Bureau can assist

businesses and or property owners in determining the correct refuse and recycling

collectionserviceprovider.TheBureauwouldalsoprovideplancheckfordevelopments

assigned

to

Bureau

collection

services

so

the

design

elements

of

the

development

are

certain to include considerations for traffic loads on the pavement design within a

planned/gated community, adequate turning radius for Bureau collection vehicles

servingtheunit(s),andarrangement/containmentofcollectioncontainersorbinsonthe

plannedsubjectproperty.


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SolventsAutomotiveFlammableElectronics(S.A.F.E.)Centers

TheBureauhassixS.A.F.E.centers.TheConditionally

Exempt SmallQuantity Generation Program allows

businesseswishing todisposeofsmallquantitiesof

solvents, automotive, flammable and electronic

waste to do so at the Citys SAFE centers by

appointment.

BusinessWasteAssessmentandTechnicalAssistanceProgram

TheBureauprovidesfreeassessmentsandtechnicalassistance instartingorexpanding

recycling programs. Services include identifying recyclable materials, helping with

collectionservicesandpeermentoring.

SurveystoImproveCustomerService

TheBureauofSanitation,aspartof itsStrategicPlan,conductssurveys to incorporate

thevoiceofourcustomersinthedeliveryofservices.Thesurveyisavailableat:

http://lacitysan.org/services/feedback/index.htm.

ExampleofNewBusinessAssistance

A consultant for a Chrysler Dealership looking to locate in the San Fernando Valley

recently requested assistance in dealing with stormwater runoff. The facility to be

acquiredhasaportionof roofopen,exposing theworkarea. In theeventof rainfall,

stormwaterwill come into contactwith the service area. Theonly floordrain in the

immediate area connects to the storm drain. To meet the Regional Water Quality

ControlBoardlimitations,apretreatmentsystemandnewfloordrainswouldhavetobe

installed.

Since

the

stormwater

flow

is

minimal,

and

only

during

wet

weather

conditions,

the Bureau of Sanitation Industrial Waste Management Division recommended the

consultant to disconnect the floor drain leading to the stormdrain and reroute the

connection intothe industrialclarifier. ThiswillsavetheChryslerdealershipanywhere

from$50100Kinunnecessarypretreatmentsystemsandbuiltincontrols.




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ServiceRequestHotline

GeneralSanitationInformation

1800773CITY(2489)

As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate onthe basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs,services and activities.

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BOS Buss Dev Serv Brochure