Spark the future.

May 4 – 8, 2015Chicago, IL

Bose Turns Up the Volume with Microsoft Office 365 Brian MaherBose CorporationManager, Integration Services

BRK2138

Imagine

Bose Corporation

Founded in 1964 by Dr. Amar G. Bose

Global headquarters in Framingham, MA

Subsidiaries and production facilities worldwidePrivately held; 100% net profit re-invested in growth and development

Bose CorporationA history of creating and re-defining markets

1968 1980 1990 2000

BoseA history of creating and re-defining markets

2000 2010 2020

Background

2008: Upgraded messaging infrastructure to Exchange 20072011: Initiated MS Exchange 2010 POC to address 4 challenges :Small mailbox size forced use of PST files

Regional Exchange servers lack DR and require local Exchange expertise

Lack of effective E-Discovery searching and hold capabilities

Exchange server hardware 4+ years old

2011: Planning for SharePoint 2010 Upgrade underway

Recommendation: On-Premise Exchange 2010 on VM addresses 4 challenges

2011: MS Launches Office 365, (Exchange, Office, Lync, SharePoint)

Evaluation

2012: Evaluate the feasibility of implementing Office 365 at Bose

Identify VARs to assist in Office 365 pilot

Identify pilot group to perform Office 365 testing and validation

Access security risks

Access SharePoint migration tools and processes

Review legal considerations

Access the viability of SharePoint Online

Compare Lync Online IM, presence, and online meeting with competitors Access WAN bandwidth impact

Implementation

Deliverables

Standup Exchange Hybrid, ADFS & ADFS Proxy servers in fault tolerant configuration

Migrate Exchange public folders and calendars to SharePoint Online

Modify user admin tools to integrate with Office 365 administration

Deploy Office 2010 and Lync to all users

Upgrade/Replace PCs which did not meet minimum Office 2010 requirements Complete Office 2010 compatibility testing and remediation

Communicate Office 365 implementation timeline to all departments worldwide Migrate 9000+ Exchange mailboxes and Outlook PST files to Office 365

Migrate 3000+ SharePoint sites and content to Office 365

Single sign-on and two-factor authentication

ResourcesProject Managers

Exchange Administrators

Windows Server Admins

Desktop / End-point Architects

Information Security Analysts

Network Architects and Engineers

Application regression and Quality Assurance analysts

SharePoint Administrators

Desktop / End-Point Support Analysts

Business Change Management Analysts

Microsoft Cloud Vantage Service (Design, Mailbox Migration Factory, Training)

Timeline

ReflectionOverall Success !

Completed 9500 mailbox migrations

Migrated 3000+ SharePoint Sites to 60 Site Collections in SharePoint Online

Trained 5000 Users and 50 SharePoint power users

Realized anywhere, any device, anytime vision

Installed Office / Lync on 8500 PCs globally

ReflectionOverall Learnings

Impact on business users was underestimated

End-User training was insufficient

Early adoption came with inadequate documentation, training, and expertise Backup strategy not fully understood

11th GearOffice 365 + Microsoft Dynamics CRM

Leveraged single sign-on and two-factor authentication implemented for O365

Real-time integration with on-prem SAP system, (SAP ECC <-> SAP PI <-> MSD)

Early adoption came with inadequate documentation, training, and expertise Currently used for leads tracking by the Professional Systems Division in US, EU, APAC.

12th GearSharePoint Online Upgrade

Completed migration to SharePoint Online 2010 in June 2013

SharePoint Online 2013 was available in July 2013

SharePoint Online 2013 testing completed in August 2013

Upgraded 3500 SharePoint Sites in 3 months Sept – Nov 2013

No more SharePoint Upgrades !!!

13th GearOffice 2013, Lync 2013

Available to early adopters in Sept 2013 via Appstore

Forced pushed to all remaining users in April 2014

Office Online: Outlook, Word, Excel, PowerPoint, and OneNote

14th GearOneDrive for Business

Storage increased to 1 TB in June 2014

Slow adoption but beginning to see progress

Currently offering onsite training to drive adoption

Hope to retire on-prem user storage in 2016

15th GearProject Online

First Implemented in June 2014

Implemented Portfolio and Project Management Solution for two divisions

Partnered with Vibrant Fusion and implemented KWIKPMO solution

16th GearYammer

Enterprise Social Network launched in June 2014

3000+ members actively engaged last month (20% growth over previous month

200+ active groups last month

Replaced GroupMe to share photos, videos, and best practices

Share nice to know news including corporate news, recognition, events, announcements, etc.

Connect employees to Bose groups and colleagues.

17th GearMS Azure

Replatformed an MS Access Web App using Sharepoint BCS, MS Azure SQL, and Power BI

Currently developing an employee purchase eCommece app using:

MS Azure App Service, SQL

nopCommerce open source e-commerce solution

Odata services to integrate with SAP

18th GearOffice 365 Video

Began testing Office 365 Video First Release in November 2014

Pilot kicked off in March 2015 which included:

New hire onboarding channel

Departmental communication channel

Currently using Office Mix and Camtasia for video recording

Works well as a platform to host corporate video content

Struggling to define and implement governance procedures to satisfy corp. legal concerns

19th GearDelve

Rolled out to production O356 tenant in March 2015

Limited use to date

Will become more viable with increased adoption of OneDrive for Business

Communication and marketing required to convey value

20th GearSkype for Business

Replaced Lync 2013 for IT Department Employees in April 2015

Co-exists well with Lync 2013

Corporate rollout will be complete in June 2015 Stay tuned

When the Windows Phone App be available?

21th GearMDM for Office 365

Too soon to comment, stay intuned !

Questions ?

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