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Brand Identity Manual

Brand Identity Manual · 2019. 8. 13. · brand identity. Never separate elements and combine them to form a different logo. Always use the logos provided with this manual (disk)

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Page 1: Brand Identity Manual · 2019. 8. 13. · brand identity. Never separate elements and combine them to form a different logo. Always use the logos provided with this manual (disk)

Brand Identity Manual

Page 2: Brand Identity Manual · 2019. 8. 13. · brand identity. Never separate elements and combine them to form a different logo. Always use the logos provided with this manual (disk)

March 20052

Contents

P ag e S u b je ct

G R A P H IC S T A N D A R D S3 A S tan d ard o f E x ce lle n ce

4 T he B e s t W e s te rn P re m ie r L o g o

5 L o g o – F o u r- C o lo u r P ro ce s s & B ack g ro u n d s

6 D o n ’t Mis u s e the L o g o

7 B e s t W e s te rn T y p e s ty le s

8 P ro p e rty Id e n tity A lo n g s id e the

B e s t W e s te rn P re m ie r Id e n tity

9 G e n e ral D e s ig n G u id e lin e s

1 0 B e s t W e s te rn P re m ie r L o g o an d B ar

1 1 C o n s is te n cy - O p tio n 1

1 2 C o n s is te n cy - O p tio n 2

1 3 C o n s is te n cy - O p tio n 3 a

1 4 C o n s is te n cy - O p tio n 3 b

BR O CH U R E S1 5 S tan d ard is e d H o te l B ro chu re - F ro n t C o v e r

1 6 S tan d ard is e d H o te l B ro chu re - B ack C o v e r

1 7 H o te l B ro chu re S am p le s an d o the r B ro chu re s

CO U R T E S Y V E H ICL E S1 8 C o u rte s y V e hicle

E L E CT R O N IC W E BS IT E BR A N D IN G1 8 E le ctro n ic W e b s ite B ran d in g

G U E S T R O O M MA T E R IA L1 9 G u e s t D ire cto ry

P ag e S u b je ct

MIS CE L L A N E O U S20 S e v e ral Ite m s

E X T E R IO R S IG N A G E21 /22 G e n e ral R u le s

O F F P R E MIS E S IG N A G E23 O ff P re m is e S ig n ag e

O N P R E MIS E S IG N A G EP ro p e rty Id e n tificatio n S ig n ag e

23 O p tio n 1 A - Mo n u m e n tal S ty le

23 O p tio n 1 B - W ith A m e n ity P an e l

25 O p tio n 1 c - V e rtical S ty le

25 O p tio n 2 - H o riz o n tal S ty le

26 O p tio n 3 - B e s t W e s te rn P re m ie r L o g o

an d P ro p e rty N am e L e tte rs

S e co n d ary P ro p e rty N am e S ig n

27 S e co n d ary P ro p e rty N am e S ig n

S T A T IO N E R Y28 L e tte rhe ad s - S p e cificatio n s

29 L e tte rhe ad s - F u rthe r E x am p le s

3 0 E n v e lo p e s

3 1 B u s in e s s C ard s

This manual can also be viewed online.

P lease visit www:bestwestern-net.de/bi-manual/

P lease contact y our A ffiliate O ffice/P D R or B est W estern International

for sig nag e sp ecifications.

Page 3: Brand Identity Manual · 2019. 8. 13. · brand identity. Never separate elements and combine them to form a different logo. Always use the logos provided with this manual (disk)

March 2005 3

A Standard of Excellence...

...from Best Western, THE WORLD’S LARGEST HOTEL CHAIN®

Best Western Premier is an important distinction to help travel agents and customers identify the Best Western

hotels that offer additional services and amenities.

This Brand Identity manual gives you the information necessary to help you correctly use the Best Western

Premier logo and the w ords “Best Western Premier”. Basic formats and design cover all elements of communi-

cation from signage and stationery to hotel brochures. Its purpose is to maintain Best Western Premier brand

identity w hile allow ing the hotel to express its individual personality.

This manual does not replace the Best Western brand identity manual in your region. Whenever the Best Western

Premier logo or w ords are used, it must comply w ith the regulations in this manual.

Each Best Western Premier hotel must ensure that the following items use the Best Western Premier

branding:

• At least 1 compliant Property Identification Sign

• Hotel Brochure (a Rack Card w ill not be sufficient)

• Stationery – letterheads and envelopes

• Business Cards

• Membership Plaq ue (to be supplied by Affiliate/PDR office)

• Desk Plaq ue (to be supplied by Affiliate/PDR office)

• Telephone answ ered Best Western Premier

The following items may be branded using Best Western or Best Western Premier branding as contained

in this manual:

• Prestige Brochures

• Guest Directories

• Secondary Property Name Signs

• Off-Premise Signs

• Courtesy Vehicle

• Miscellaneous

The guidelines in this manual are the only possible options for use of the Best Western Premier name and iden-

tity on these req uired and optional items. The guidelines must also be follow ed w hen choosing to use the identi-

ty on other items in or around your property.

Please note: Some of the examples show n are not currently Best Western Premier Hotels. A cross section of

samples (real and ficticious) w ere used in order to show how best to use the Best Western Premier Brand Identity

w ith a number of different hotel logos and pictures.

Page 4: Brand Identity Manual · 2019. 8. 13. · brand identity. Never separate elements and combine them to form a different logo. Always use the logos provided with this manual (disk)

March 20054

Brand Identity Graphic Standards

The Best Western Premier Log o

To maintain a quality image worldwide, it is essential that every member maintain the integrity of the Best

Western Premier logo by displaying it in its correct form.

The Best Western Premier logo is a registered trademark of Best Western International Inc.

• The Best Western Premier logo must always be reproduced exactly as specified in this manual.

• The logo must always be reproduced in its entirety. No elements (even gold “Premier” descriptor) are to be

used separately.

• The logo must always be used in proportion, regardless of the size.

• The logo is never to be smaller than 20 mm wide (otherwise the Best Western logo is smaller than 12,5 mm

wide and this will not be accepted).

• All logos must display the ® as per examples below and the Best Western “Premier” descriptor as per

examples below.

• When reproducing the logo, please visit the website www.bestwestern-net.de/bi-manual/ to download the

logo.

• The logo may be printed only in the colours displayed below. No other colour combinations are acceptable.

• The logo is never to be reversed out (see page 6).

• For all mandatory printed items (letterheads, envelopes, business cards, hotel brochure), Pantone 873 must

be used for the Premier descriptor and the gold stripes in the blue bar. The four-colour process application

of the golden colour will not be accepted.

• If using a one colour application on any printed material, it must be Pantone 873. Where this is not possible

(i.e. advertising, catalogue entries), please refer to guidelines on page 5.

• In the case of newspaper advertising, the Best Western Premier logo can be printed in black and white.

ONE COLOUR BEST WESTERN PREMIER LOGOPANTONE 873

F ULL COLOUR BEST WESTERN PREMIER LOGOPANTONE 280 (Blue), PANTONE 116 (Y ellow) PANTONE 485 (Red), PANTONE 873 (Gold)

®

Page 5: Brand Identity Manual · 2019. 8. 13. · brand identity. Never separate elements and combine them to form a different logo. Always use the logos provided with this manual (disk)

March 2005 5

Brand Identity Graphic Standards

Four-Colour Process Application & Back grounds

Please note: Process colours must match the equivalent Pantone colour. These are the only process colours

equivalent percentages allowed in four-colour process printing:

+++ =

Best Western Y ellow

100% Yellow

15% Magenta

or Truecolour

PANTONE 116

Best Western Blue

100% Cyan

80% Magenta

20% Black

or Truecolour

PANTONE 280

Best Western Red

90% Magenta

100% Yellow

or Truecolour

PANTONE 485

Best Western Gold

70% Yellow

35% Magenta

35% Cyan

or Truecolour

PANTONE 873

Full coloured Best

Western Premier

logo in four-colour

process

application

CROWN: BEST

WESTERN RED

OU TER BORDER: BEST

WESTERN BLU E

INNER RADIU S LINE:

BEST WESTERN

YELLOW

BACK GROU NDFIELD:

BEST WESTERN BLU E

DESCRIPTOR: BEST

WESTERN GOLD

® (FOR “REGISTERED

TRADEMARK ”): BEST

WESTERN YELLOW

“BEST WESTERN”:

BEST WESTERN

YELLOW

BEST WESTERN LOGO

BEST WESTERN PREMIER DESCRIPTOR

In some cases – like advertisements, catalogue entries, partner sponsoring, etc. – it will not be possible to print

the gold Best Western “Premier” descriptor in Pantone 873 because the complete object will be printed in a four-

colour process application. In order to ensure the gold is presented consistently, the colour application below

must be followed:

The background colour for the required stationery items (letterhead, envelopes, brochure, business card) must be

off white. For other stationary items, white can also be used. For speciality items, such as t-shirts, pens, etc -

any colour background will be permitted. In a four-colour process the “off-white” is defined as 12% yellow. If the

paper itself has a colour (often called “crè me”, “champagne” or “chamoix”), it must match a printed 12% yellow.

off-white:

12% Yellow

Page 6: Brand Identity Manual · 2019. 8. 13. · brand identity. Never separate elements and combine them to form a different logo. Always use the logos provided with this manual (disk)

March 20056

Incorrect Brand Identity Graphic Standards

Please nev er use the Logo like this ...

DO NOT isolate any elements of the Best Western Premier

brand identity. Never separate elements and combine them

to form a different logo. Always use the logos provided with

this manual (disk) to ensure correct logo reproduction.

DO NOT add any graphic elements to the Best Western

Premier brand identity.

DO NOT distort the Best Western Premier brand identity.

Always use the logos provided with this manual (disk) to

ensure correct logo reproduction.

DO NOT reproduce the Best Western Premier logo smaller

than 20 mm wide otherwise the Best Western logo is smaller

than 12,5 mm wide (and that is not allowed).

DO NOT reverse out the logo.

DO NOT scan the Best Western Premier brand identity for

desktop publishing. Scanning results in a logo that is not

clean, crisp and easy to read. If a copy of the Best Western

Premier logo is needed on a computer disk call your Affiliate

office/PDR.

DO NOT alter the Best Western Premier brand identity

colour combinations, or use a wrong colour. Use the colour

applications outlined in the general information at the begin-

ning of this section.

DO NOT use the Best Western Premier logo or the descrip-

tor in any other way than shown on pages 4-5.

DO NOT use the Best Western Premier logo too close to the

property logo, since it appears as a combined unit.

Minimum size: 20 mm wide

Page 7: Brand Identity Manual · 2019. 8. 13. · brand identity. Never separate elements and combine them to form a different logo. Always use the logos provided with this manual (disk)

March 2005 7

When printing Best Western Premier materials, only two families of type are used: Adobe Helvetica Neue and

ITC Century Book Condensed. See specific item sections to determine typestyles, sizes and weights for each application.

Best Western Typestyles

Adob e Helvetica Neue and ITC Century Book Condensed

International Typeface Corporation operates under this name domestically and in foreign countries and is known as “ITC.” ITC and its typeface names are registered trademarks of

International Typeface Corporation in certain countries. In addition, ITC® Typefaces are protected by design legislation and copy rights in certain countries. (See ITC specimen books)

Adobe is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions.

Helvetica is a trademark of Linotype-Hell AG and/or it's subsidiaries.

Both typefaces are protected under licencing laws. Best Western cannot provide them.

ITC CENTURY LIGHT CONDENSED__________________________________Referred in this manual as Century Light Condensed

ABCDEFGHIJKLMNOPQRSTUVWXYZa b c d e fg h ijk lm n o p q r s t u v w x y z 0 1 2 3 4 5 6 7 8 9

ITC CENTURY BOOK CONDENSED__________________________________Referred in this manual as Century Book Condensed

ABCDEFGHIJ K LMNOPQ RSTUVWXYZab cdefghijklmnopq rstuvw xyz 0 1 2 3 4 5 6 7 8 9

ITC CENTURY BOLD CONDENSED__________________________________Referred in this manual as Century Bold Condensed

ABCDEFGHIJKLMNOPQRSTUVWXYZa b c d e fg h ijk lm n o p q r s t u v w x y z 0 1 2 3 4 5 6 7 8 9

ITC CENTURY BOOK ITALIC CONDENSED_______________________________________Referred in this manual as Century Light Italic Condensed

ABCDEFGHIJ K LMNOPQ RSTUVWXYZab cdefghijklmnopq rstuvw xyz 0 1 2 3 4 5 6 7 8 9

ADOBE HELV ETICA NEUE 4 5 LIGHT__________________________________Referred in this manual as Helvetica Light

ABCDEFGHIJ KLMNOPQ RSTUVWX YZabcdefghijklmnopqrstuvwxyz 0123456789

ADOBE HELV ETICA NEUE 6 5 MEDIUM__________________________________Referred in this manual as Helvetica Medium

ABCDEFGHIJ K LMNOPQ RSTUV WX YZabcdefghijk lmnopq rstuvwx yz 0 1 2 3 4 5 6 7 8 9

ADOBE HELV ETICA NEUE 7 5 BOLD__________________________________Referred in this manual as Helvetica Bold

A B C D E F G H IJ K L M N O P Q R S T U V W X Y Za b c d e fg h ijk lm n o p q r s tu v w x y z 0 1 2345678 9

ADOBE HELV ETICA NEUE 4 6 LIGHT Italic______________________________________Referred in this manual as Helvetica Light Italic

ABCDEFGHIJKLMNOPQRSTUVWXYZa b c d e fg h ijk lm n o p q rs tu v w x y z 0 1 2 3 4 5 6 7 8 9

Page 8: Brand Identity Manual · 2019. 8. 13. · brand identity. Never separate elements and combine them to form a different logo. Always use the logos provided with this manual (disk)

March 20058

Property Identity...

GiardinoO lym pic o

Best Western Premier

...With the Best Western Premier Identity

Alsterkrug Hotel Eden HotelEriksgatan 15 · SE-Stockholm

HOTEL

SAVOY

Best Western Premier

THE BEST WESTERN PREMIER LOGO WITH THE PROPERTY NAME

ON PRINTED MATERIALS: When using the Best Western Premier logo above or to the left of your property name,

your property name and all identifiers must be in ITC Century Book Condensed type. The type must be in Best

Western gold (Pantone 873). The property name must be used in combination with the Best Western Premier

logo. When you are using the Best Western Premier logo in this application you may opt to eliminate the words

Best Western Premier preceding your property name. Specific type sizes and proportions are outlined for each

application on the appropriate pages of this Brand Identity Manual.

FOR SIGNAGE AND COURTESY VEHICLES: The property name may be in the property’s own typeface –

see appropriate pages.

YOUR PROPERTY LOGO WITH THE WORDS BEST WESTERN PREMIER

Guests can be confused by the display of both the Best Western Premier logo and individual property logo in a

single presentation. Therefore, whenever using your property logo, the words “Best Western Premier” must

precede the property name (unless otherwise specified in this manual) and must be printed in either Adobe Helvetica

Neue or ITC Century Book Condensed. Specific typestyles (such as italic, bold, condensed, etc.) are acceptable

for use as long as they are one of these two type families.

When the words “Best Western Premier” are used with your property name or property logo on printed materials,

the majority of the letters of the words “Best Western Premier” must be no less than one-third the height of the

majority of the letters of the property name.

THE PROPERTY LOGO HAS TO COMPLEMENT THE COLOURS OF BEST WESTERN PREMIER

It is important that when the property logo is being used, consideration is given to the colour/design so that

the overall presentation is effective and pleasing to the eye. The colour of the words Best Western Premier

can be one of the colours of the property logo or an approved Best Western colour.

NEVER USE THE BEST WESTERN PREMIER LOGO WITH THE PROPERTY LOGO

Your property logo must always be separated from the Best Western Premier logo by enough distance so that

they do not appear as a combined unit.

Best Western Premier

Page 9: Brand Identity Manual · 2019. 8. 13. · brand identity. Never separate elements and combine them to form a different logo. Always use the logos provided with this manual (disk)

March 2005 9

Printing Material

General Design Guidelines

The image of Best Western Premier and your property is promoted, and reflected, on every material which is

used by your staff, guests and clients. Whatever colour combinations and placement of the logo and colour bar

are chosen, they should be used consistently (as you will see on the following pages) so that your individual pro-

perty identity works well with the Best Western Premier logo to create a consistent, attractive look.

GENERAL DESIGN GUIDELINES

POSITIONING: • On all material from the size of a business card to a DIN A4 Format, the Best Western Premier

logo must be the first readable text (from the left above corner to the right below corner) and

is always positioned on the top of the page preceeding (above or to the left of) the property

logo or name.

LOGOS: • Generally it is not recommended for Best Western Premier hotels to use their own property

logo. If it is being used, the property logo can never be more prominent than the Best Western

Premier logo. When both the Best Western Premier and property logo are used, the property

logo must be separated from the Best Western Premier logo.

• The words “Best Western Premier” must be integrated in the property logo. The resolution of this

is, that the brand Best Western Premier will be recognized first which will increase the awareness

of Best Western Premier and in turn, your property.

COLOUR: • There are only two possibilities for the Best Western Premier logo (full colour and gold), as

specified on pages 4-5 of this manual. The following page describes how the colours of the

bar must be used.

• For stationery, the only accepted colour types for the property name is Best Western Gold.

Exception: if the property logo (or a property name in its own typestyle) is positioned at the

bottom of the page, it can be in its own colours. The colour of all other types (addresses and

other content) must be in Best Western Gold, Best Western Blue or Black.

• The same colour logo must be used on the letterhead and envelopes.

• If a property logo (or a property name in its own typestyle) is used at the top of a page (right

edge), it must be printed in Best Western Gold (see page 14).

• The background colour for the required stationery items (letterhead, envelopes,

brochure, business card) must be off white. For other stationery items, white can also be

used.

• For speciality items such as clothing, pens etc, any background colours are allowed.

• Approved Best Western background colours are white, black, Best Western Blue, Best

Western Grey, Best Western Gold.

SIZES: • On all collateral, from the size of a business card to a DIN A4 Format, the Best Western Premier

logo is always 31 mm wide (see pages 10-14). Exception: the Guest Directory (see page 19).

• The colour bar is always 6.5 mm thick (see following page). No text shall appear in the colour

bar. The bar is always to be placed on the top of the page (see following page).

TYPES: • Except for the property logo itself (or a property name in its own typestyle), all appearing types

of all shown texts must be in the approved typestyle “ITC Century Book Condensed” or

“Adobe Helvetica Neue” (see page 7).

PAPER: • All printed material should be on a high quality paper. The colour is always white or off-white,

except for required stationery items, which must be off white.

Please note: For more detailed definitions on the mandatory items, please see the relevant pages.

Page 10: Brand Identity Manual · 2019. 8. 13. · brand identity. Never separate elements and combine them to form a different logo. Always use the logos provided with this manual (disk)

March 200510

Brand Identity Graphic Standards

Best Western Premier Logo and Bar

In order to increase the awareness and recognition of Best Western Premier, repetitive and consistent branding

is vital. In order to achieve this, the Best Western bar is part of the overall design. For all objects which are

produced on paper (specifically stationery) the bar must be in place along with the logo. For other items

(outdoor signage, production of promotion articles) the bar is not applicable.

To distinguish between the Best Western Premier hotels and the Best Western Core Brand hotels, the Best

Western Premier bar has fine gold vertical lines. To obtain a uniform appearance of the Best Western Premier

hotels, there is only one possibility for the placement of the bar and two possibilities for the placement of the Best

Western Premier logo (refer to following pages). Please note: The bar always runs across the whole page width

and is paper cut.

A standard size has been defined for the Best Western Premier logo and bar: the logo is 25 mm high and

31 mm wide (Best Western logo is hereby 19,5 mm wide), the bar is 6,5mm thick (the lines in the bar are 0,5 mm

strong with a placement gap of 2 mm). These standard sizes make the implementation of the design and pro-

duction of printing materials more consistent. From the business card to the A4 Format the logo has the same

size and the bar the same strength (Exception: Guest Directory, refer to page 19). Furthermore, the placement of

the logo and bar are defined to create a balance with one another. Pages 11-14 display the consistency achie-

ved from compliance with these requirements.

31 mm

6,5 mm

paper cut placement gap: 2 mm

25 mm

line strength:

0,5 mm

31 mm

6,5 mm

paper cut placement gap: 2 mm

25 mm

line strength:

0,5 mm

®

Standard-Illustration size

Full Colour Logo Version

With this version, the bar is Best

Western Blue, the Best Western logo is

full colour (four-colour application or

Pantone true colours). The “Premier”

descriptor and the lines in the bar are

gold, printed in Pantone 873 or gold foil.

This version is highly recommended for

all materials.

Standard-Illustration size

One Colour Version

With this version all printed items must

be printed in gold Pantone 873 or gold

foil. The stripes in the bar are white. This

version is applicable for non-mandatory

items (such as notepaper, shampoo

bottles, etc.) and for three of the man-

datory items “letterhead”, “envelope”

and “business cards” (but it is not

recommended).

Page 11: Brand Identity Manual · 2019. 8. 13. · brand identity. Never separate elements and combine them to form a different logo. Always use the logos provided with this manual (disk)

March 2005 11

Brand Identity Graphic Standards

Option 1: Centred logo without property logo

36 mm31 mm

6,5 mm

above paper cut

11 mm

25 mm

Standard Setup, Option 1:

The bar is placed at the top edge of the page,

with the Best Western Premier logo located in the

middle under the bar (sizes as shown here). The

hotel name, without the property logo, is located

under the Best Western Premier logo. Hotel name

must be in Best Western Gold and in ITC Century

Book Condensed type. Paper can be white or off-

white except for the required stationery items. For

individual item specifications please refer to the

applicable page.

Best Western Premier Alsterkrug Hotel · Alsterkrugchaussee 120 · D-12345 Hamburg · Geschä ftsfü hrer: Hermann Mustermann

Telefon: + 49 (40) 8 84 25-0 · Telefax: + 49 (40) 8 84 25-12 ·info@ alsterkrug.bestwestern.de · www.alsterkrug.bestwestern.de

Sparkasse Musterstadt · Konto-Nr. 47 000 123 · BLZ 532 500 00 · Muster-Hotel GmbH & Co. · Handelsregister Musterstadt · HRB 012

Alsterkrug Hotel

Minibar-Service

Zimmer Nr./Room No.: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Artikel Menge Einzelpreis Anzahl Wert

Designation stock price per unit number value

Apollinaris Mineralwasser 0,25 l 2 u 3,50

Staatlich Fachingen 0,25 l 1 u 4,00

Vaihinger-Orangensaft 0,20 l 2 u 3,50

Vaihinger-Apfelsaft 0,20 l 1 u 3,50

Schweppes-Bitter Lemon 0,20 l 1 u 4,00

Schweppes-Tonic Water 0,20 l 1 u 4,00

Schweppes-Ginger Ale 0,20 l 1 u 4,00

Coca Cola 0,20 l 2 u 3,50

Wernesgrü ner Pilsener 0,33 l 1 u 4,50

Kö stritzer Schwarzbier 0,33 l 1 u 4,50

Weiß wein 0,25 l 1 u 8,50

Rotwein 0,25 l 1 u 8,50

Sekt 0,20 l 1 u 8,50

Doppelkorn 4 cl 2 u 5,00

Gin 4 cl 2 u 9,00

Whisky 4 cl 2 u 9,00

Rum 4 cl 2 u 9,00

Schokolade 12,5 g 1 u 1,20

Nü sse 1 u 3,00

Chips 1 u 3,00

Unterschrift des Gastes/signature Gesamt/total u

Bitte Verzehr auf dieser Liste notieren und bei Abreise an der Rezeption abgeben.

Please note your consumption and leave this list at reception upon departure.

Alsterkrug Hotel

Wird vom Hotel ausgefü llt

Zimmer-Nr. Buchungsart:

Zimmer-Preis ❏ Privat ❏ Privat Gruppe ❏ Gesch. indiv. ❏ Gesch. Gruppe ❏ Andere Gä ste

❏ Garage

Ankunfts-Datum / arrival Abreise-Datum / departure Personen / persons KFZ-Kennzeichen / license plate garage

Name, Vorname / name, first name Geb.-Datum / date of birth Nationalitä t / nationality

Wohnort (Straß e / Nr. / PLZ / Ort) / adress (street / no. / city code / area)

Paß -Nr. / passport no. Ausstellungs-Datum / date of issue Ort / place of issue

Firma / company

Unterschrift / signature

Zahlungsart: / payment:

❏ Bar / cash

❏ American Express ❏ Eurocard ❏ Visa Card ❏ Euro Cash

Alsterkrug Hotel

Alsterkrug Hotel

Sie erhalten: ❑ Telefoninformation ❑ Kopie ❑ Prospekt

Mit der Bitte: ❑ Rü ckruf ❑ Beantwortung ❑ Kenntnis

❑ Prü fung ❑ Erledigung ❑ Rü ckabe

Inhalt/Bemerkung:

Alsterkrugchaussee 277 · 12345 Hamburg

T el.: (0 1323) 8 8 4 25 · in fo @ alsterkrug.bestw estern .d e

Kurzmitteilung

MEETINGS AND CONFERENCES

Best Western PremierAlsterkrug Hotel

HAMBURGGERMANY

Best Western PremierAlsterkrug Hotel

Name

Room-No.

Arrival

Departure

Alsterkrug Hotel

AlsterkrugHotel

Hermann MustermannDirektor/General Manager

Alsterkrugchaussee 120D-12345 HamburgTelefon: + 49 (40) 8 84 25-0Telefax: + 49 (40) 8 84 25-12Mobil: 0170-12 34 56info@ alsterkrug.bestwestern.dewww.alsterkrug.bestwestern.de

Reservierung: 0 18 02 - 21 25 88

Alsterkrug Hotel

Hermann MustermannVerkauf/Account Manager

Alsterkrugchaussee 12012345 Hamburg

Telefon: (0 40) 9 84 26-0Telefax: (0 40) 9 84 26-450

Mobil: 0170-12 34 56info@ alsterkrug.bestwestern.dewww.alsterkrug.bestwestern.deReservierung: 018 02 - 21 25 88

Unlike the brand identity manual for the core brand, the following options require a more consistent look through-

out your collateral-brochures, stationery, business cards, sales folders, etc.

Page 12: Brand Identity Manual · 2019. 8. 13. · brand identity. Never separate elements and combine them to form a different logo. Always use the logos provided with this manual (disk)

March 200512

Brand Identity Graphic Standards

Option 2: Centred logo with property logo

Standard Setup, Option 2:

The bar is placed at the top edge of the page,

with the Best Western Premier logo located in the

middle under the bar (sizes as shown here). The

property logo must be located at the bottom

of the page and may be printed in its own

colours. Paper can be white or off-white except

for the required stationery items. For individual

item specifications please refer to the applicable

page.

❏ Garage

Aankomstdatum / arrival Vertrekdatum / departure Personen / persons Kenteken / license plate garage

Naam, Voornaam / name, first name Geboortedatum / date of birth Nationaliteit / nationality

Woonplaats (Straat / Nr. / Postcode / Plaats) / adress (street / no. / city code / area)

Paspoort-Nr. / passport no. Datum van uitgifte / date of issue Plaats / place of issue

Firma / company

Handtekening / signature

Betaalwijze: / payment:

❏ Contant / cash

❏ American Express ❏ Eurocard ❏ Visa Card ❏ Euro Cash

36 mm31 mm

6,5 mm

above paper cut

11 mm

25 mm

Best Western Premier Hotel Ambassador · Rembrandspl.34 · 2042 TA Zandvoort

Best Western Premier Hotel Ambassador Rembrandsplain 34 NL-2042 TA Zandvoort General Manager: Hermann de Koning

Telefoon: + 31 (030) 8 84 25-0 · Fax: + 31 (030) 8 84 25-13 · [email protected] · www.ambassador.bestwestern.nl

Bank Zandvoort · Conto 47 000 123 · BLZ 532 500 00 · Firma Hotel Ambassador · Register Zandvoort · HRB 012

Hermann de KoningGeneral Manager

Rembrandsplain 34NL-2042 TA Zandvoort

Telefon: + 31 (030) 8 84 25-0Telefax: + 31 (030) 8 84 25-13

[email protected]

Reservierung: 0800 0221455

MEETINGS AND CONFERENCES

AT A PERFECT COMFORT

ZANDVOORTNETHERLANDS

Minibar-Service

Kammer nr./Room no.: _______________________________________

Artikel Quantitie Prijs Antal Totaal

Designation stock price per unit number value

Mineralwater met prik 0,25 l 2 u 3,50

Mineralwater zonder prik 0,25 l 1 u 4,00

Sinaasappelsap 0,20 l 2 u 3,50

Appelsap 0,20 l 1 u 3,50

Schweppes-Bitter Lemon 0,20 l 1 u 4,00

Schweppes-Tonic Water 0,20 l 1 u 4,00

Schweppes-Ginger Ale 0,20 l 1 u 4,00

Coca Cola 0,20 l 2 u 3,50

Heineken pils 0,33 l 1 u 4,50

De Koninck 0,33 l 1 u 4,50

Wijn wit 0,25 l 1 u 8,50

Wijn rood 0,25 l 1 u 8,50

Sekt 0,20 l 1 u 8,50

Aquavit 4 cl 2 u 5,00

Genever 4 cl 2 u 9,00

Whisky 4 cl 2 u 9,00

Rum 4 cl 2 u 9,00

Chocolade 12,5 g 1 u 1,20

Nooten 1 u 3,00

Chips 1 u 3,00

Handtekening/signature Totaal/total u

Please note your consumption and leave this list at reception upon departure.

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March 2005 13

above paper cut

36 mm

12mm

31 mm

11 mm

25 mm

Brand Identity Graphic Standards

Option 3a: Left aligned logo with property logo

Standard Setup, Option 3a:

The bar is placed at the top of the page, with the

Best Western Premier logo located in the left edge

below the bar (sizes as shown here). The property

logo is located in the left edge at the bottom of the

page. Paper can be white or off-white except for

the required stationery items. For individual item

specifications please refer to the applicable page.

18 Boulevard Jean Bourrat

F-66000 Perpignan

Té lé fon: (0 34) 8 84 25-0

Té lé fax: (0 34) 8 84 25-450

[email protected]

www.foret.bestwestern.fr

Bes t W es tern P rem ier

Pierre Danté sDirecteur

18 Boulevard Jean Bourrat F-66000 Perpignan Té lé fon: (0 34) 8 84 25-0 Té lé fax: (0 34) 8 84 [email protected] www.foret.bestwestern.fr

Bes t W es tern P rem ier

❏ garage

date de l’arrivé e / arrival date du dé part / departure personnage / persons signe de voiture / license plate garage

nom, pré nom / name, first name date de naissance / date of birth nationalité / nationality

lieu de ré sidence (rue, numé ro, code postal, adresse / adress (street / no. / city code / area)

numé ro de passeport. / passport no. date de remplitude / date of issue destination / place of issue

entreprise / company

signature / signature

manière de paiement: / payment:

❏ au comptant / cash

❏ American Express ❏ Eurocard ❏ Visa Card ❏ Euro Cash

Bes t W es tern P rem ier

I n s c rip t io n

en annexe, vs troverez: ❑ inform. de té lé phone ❑ copie ❑ brochure

ns vs demandons de: ❑ rappel ❑ ré pondre ❑ acceptance

❑ contrô le ❑ ré glement ❑ restitution

contenu/remarq ue:

dé patement/signe: date:

Bes t W es tern P rem ier

Information courte

18 Boulevard J ean Bourrat · F - 6 6 000 Perpignan

Té lé fon: (0 34) 8 84 25-0 · Té lé fax: (0 34) 8 84 25-450

[email protected] · www.foret.bestwestern.fr

Bes t W es tern P rem ier

Boul. Jean Barrat F-66000 Perpignan

Té lé fon: 0 34 / 8 84 25-0Té lefax: 0 34 / 8 84 25-23www.foret.bestwestern.fr

Bes t W es tern P rem ier

Service de Minibar

Numé ro de la chambre.: _______________________________________

l‘article quantité prix simple numé ro valois

Designation stock price per unit number value

L‘eau miné rale 0,25 l 2 EUR 3,50

L‘eau miné rale avec du gas 0,25 l 1 EUR 4,00

Jus d‘orange 0,20 l 2 EUR 3,50

Jus de pommes 0,20 l 1 EUR 3,50

Schweppes-Bitter Lemon 0,20 l 1 EUR 4,00

Schweppes-Tonic Water 0,20 l 1 EUR 4,00

Schweppes-Ginger Ale 0,20 l 1 EUR 4,00

Coca Cola 0,20 l 2 EUR 3,50

Fanta orange 0,33 l 1 EUR 4,50

Bière 0,33 l 1 EUR 4,50

Vin blanc 0,25 l 1 EUR 8,50

Vin rouge 0,25 l 1 EUR 8,50

Vin mousseux 0,20 l 1 EUR 8,50

Pernot 4 cl 2 EUR 5,00

Gin 4 cl 2 EUR 9,00

Whisky 4 cl 2 EUR 9,00

Rum 4 cl 2 EUR 9,00

Chocolat 12,5 g 1 EUR 1,20

Noix 1 EUR 3,00

Chips 1 EUR 3,00

Signature du hô te/signature Total/total EUR

6,5 mm

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March 200514

Brand Identity Graphic Standards

O ption 3 b : L eft alig ned log o w ith property log o

36 mm

12 mm

31 mm

6,5 mm

11 mm

25 mm

above paper cut

Standard Setup, Option 3b:

The bar is placed at the top of the page, with the

Best Western Premier logo located in the left edge

below the bar (sizes as shown here). The property

logo is located in the right edge below the bar. The

property logo and the words “ Best Western

Premier” must be in Best Western Gold. Paper

can be white or off-white except for the required

stationery items. For individual item specifications

please refer to the applicable page.

Best Western Premier Hotel Fantasia Gardens · 110 Fantasia Gardens · Weymouth GB-DT4 7NR

Phone: + 44 (01323) 8 84 25 · Telefax: + 44 (01323) 8 84 68 · [email protected] · www.fantasia.bestwestern.co.uk

Registered in the U.K., Registration.No. 1234567 · Registered Office: Fantasia Gardens · VAT No. 345 678 68

FANTASIA GARDENS

BEST WESTERN PREMIER

★ ★ ★ ★

Minibar-Service

Room No.: _______________________________________

Designation stock price per unit number value

Mineralwater still 0,25 l 2 u 3,50

Mineralwater sparkling 0,25 l 1 u 4,00

Orange juice 0,20 l 2 u 3,50

Apple juice 0,20 l 1 u 3,50

Schweppes-Bitter Lemon 0,20 l 1 u 4,00

Schweppes-Tonic Water 0,20 l 1 u 4,00

Schweppes-Ginger Ale 0,20 l 1 u 4,00

Coca Cola 0,20 l 2 u 3,50

Beer 0,33 l 1 u 4,50

Guiness 0,33 l 1 u 4,50

White wine 0,25 l 1 u 8,50

Red wine 0,25 l 1 u 8,50

Sparkling wine 0,20 l 1 u 8,50

Gin 4 cl 2 u 9,00

Arverna 4 cl 2 u 9,00

Whisky 4 cl 2 u 9,00

Rum 4 cl 2 u 9,00

Chocolate 12,5 g 1 u 1,20

Nuts 1 u 3,00

Chips 1 u 3,00

Signature Total u

Please note your consumption and leave this list at reception upon departure.

FANTASIA GARDENS

BEST WESTERN PREMIER

★ ★ ★ ★

A rchib ald M ac T ag g ertGeneral Manager

110 Fantasia GardensWeymouth GB-DT4 7NRPhone: + 44 (01323) 8 84 25Telefax: + 44 (01323) 8 84 68info@fantasia.bestwestern.co.ukwww.fantasia.bestwestern.co.ukReservation: 0800 39 31 30

FANTASIA GARDENSBEST WESTERN PREMIER

★ ★ ★ ★

Filled out by staff

Room No. Booking:

Category ❏ privat ❏ privat group ❏ business indiv. ❏ business group ❏ other guests

❏ Garage

Arrival Departure Persons License plate

Name, first name Date of birth Nationality

Adress (street / no. / city code / area)

Passport no. Date of issue Place of issue

Company

Signature

Payment:

❏ Cash

❏ American Express ❏ Eurocard ❏ Visa Card ❏ Euro Cash

FANTASIA GARDENS

BEST WESTERN PREMIER

★ ★ ★ ★

Short-Message

Enclosed receive: ❑ telephoneinformation ❑ copy ❑ brochure

With request: ❑ call back ❑ answer ❑ attention

❑ check ❑ completion ❑ return

Content:

department/sign: date:110 Fantasia Gardens · Weymouth GB-DT4 7NRPhone: (01323) 8 84 25 · [email protected]

FANTASIA GARDENS

BEST WESTERN PREMIER

★ ★ ★ ★

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March 2005 15

Hotel Brochure

A hotel brochure serves to attract potential guests with special amenities and unique features, while giving all of

the important information that a customer will need. With the aim of presenting a quality, consistent message to

the world, all Best Western Premier hotels must have and display a hotel brochure with a minimum of four pages

(including the front cover). A Rack Card will not be sufficient for a Best Western Premier hotel. The brochure

front cover always has to comply as shown below or see the samples on page 17. The true

personality of the property can be expressed in the front image area, and on the inside and back pages. The

brochure must be printed on high quality paper.

The front cover of the

brochure must contain:

• Colour Bar: Best Western

Blue with gold stripes appears

across top of brochure (on

brochure back page too).

• Best Western Premier logo:

Full colour.

• Location information:

city plus

- province and/or state

- province and/or country

- state and/or country

Use maximum of two lines.

• Cover Image: Property photo,

destination shot or artwork.

• The gold frame around the

image area is mandatory

except when a photo collage

is used (see sample B on

page 17).

• Property name or logo

appear at bottom of brochure.

• Off-white background.

• No other type or design ele-

ment is to appear on the front

cover.

Brochure F ront C ov er F ormat

HAMBU R GGE R MAN Y

Best Western PremierAlsterk rug Hotel

FOLLOW THE TECHNICAL SPECIFICATIONS OUTLINED ON PAGES 4-10 AND BELOW:

• The brochure size (closed) must be 100/105 mm x 210 mm. The actual size is not shown below.

• The design in the sample below is the highly recommended one. Other designs (see page 17) are possible

alternatives.

• Only the full colour Best Western Premier logo is allowed. The described logo size (see page 10) has to be used.

• The whole brochure has to be produced in full colour with true colour Pantone 873 for the gold and in high

quality, minimum paper weight: 135g.

31 mm

210 mm

193 mm

181 mm

175 mm

65 mm

46 mm

36 mm

11 mm

6,5 mm

10,5mm

10,5mm

110mm

PROPERTY NAME

TYPE: ITC Century Book Condensed

SIZE: 20 pt (may vary to 24pt)

COLOUR: Best Western Gold

or

Property logo with own

colours and typestyle

CITY

TYPE: ITC Century Book

Condensed, caps

SIZE: 28pt (may vary

to 24pt)

COLOUR: Best Western

Gold

LINE

0,5pt, Best Western Gold,

as wide

as picture

STATE/PROVINCE/

COUNTRY

TYPE: ITC Century Book

Condensed, caps

SIZE: 21pt (may vary

to 18pt)

COLOUR: Best Western

Gold

FRAME

1 mm (2,835 pt), Best

Western Gold

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March 2005

Hotel Brochure

Brochure Back Cover Format

The back cover of the rack

brochure must contain:

• A colour bar must appear top

of brochure, Best Western

blue with gold stripes.

• Proper branding if property

name is displayed

• Location information with

property address and proper-

ty phone number.

• Image area: Property photo,

destination shot, artwork,

maps must be contained

within the image area (79,5 x

124 mm).

• Property logo can print in its

own colours.

• Off-white background

FOLLOW THE TECHNICAL SPECIFICATIONS OUTLINED ON PAGES 4-10 AND BELOW:

• The brochure size (closed) must be 100/105 mm x 210 mm. The actual size is not shown below.

• The design in the sample below is the highly recommended one. Other designs are possible alternatives.

• The full colour Best Western Premier logo or the one colour logo in Best Western Gold is allowed.

The described logo size (see page 10) has to be used.

• The whole brochure has to be produced in full colour with true colour Pantone 873 for the gold and on high

quality paper, minimum paper weight: 135g.

CENTRE LINE OF PAGE

COPY ANDLOCATOR MAP AREA

PROPERTY NAMEITC Century Book Condensed16/15 pt. U&lc Centered

ADDRESS / PHONE / E-MAIL / WEB SITE Adobe Helvetica Neue Light10/12 pt. U&lc CenteredNOTE: PHONE INHELVETICA MEDIUM

RESERVATIONS TYPEAdobe Helvetica Neue Light10/16 pt. U&lc Centered

800 NUMBERITC Century Book Condensed20/19 pt. U&lc Centered

OPTIONAL TAGLINEAdobe Helvetica NeueMedium8 pt. U&lc Centered

16

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March 2005

Hotel Brochures

Ex amples

Prestige Brochures

Ex amples

ZAND V OORTNETHERLAND S

ZERMATTKANTON WALLIS/SWITZERLAND

Best Western PremierPark Hotel

PERPIGNANFRANCE

Best Western Premier

EXAMPLE A EXAMPLE B EXAMPLE C EXAMPLE D

More pictures than one can be

used on the front cover.

If a collage or art work is used on the front

cover, the golden frame must not appear.

Additional graphic elements like white lines

can appear on the front cover as long as they

are inside the picture frame.

• The Best Western Premier logo (full colour or gold) above property name/logo.

• If property name/logo is placed above the Best Western logo, the words Best

Western Premier (in one of the colours of the property logo and the approved fonts)

must precede the property name/logo.

• The Best Western Premier logo must meet minimum size requirements (31 mm

wide).

• The Best Western logo can be on the front or back of the brochure.

• The Best Western Premier logo must be visibly separated from the property logo.

• If using the words Best Western Premier they must be in gold foil.

• The background colour is recommended to be off white.

• The colour bar is used on white or off white backgrounds only.

• The Best Western Premier logo (full colour or gold) is only to be used on one of the

approved background colours. If using another colour for the background, the

words Best Western Premier are to be used instead of the Best Western Premier

logo.

MEETINGS AND CONFERENCES

Best Western PremierAlsterkrug Hotel

The specifications for the Best Western Premier hotel brochure are outlined on page 15-16. This is mandatory.

For all additional brochures your hotel produces (including those brochures that are for services provided by your

hotel), the following specifications must be met when producing new or reprinting existing brochures:

17

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March 2005

Signage

Property name in ITC Century BookCondensed typeface centred, white

on blue field

Gold type on awhite background

Courtesy VehicleProperty courtesy vehicles transporting 6 or more guests can either follow Best Western or Best Western Premier

guidelines. It is not mandatory to have a courtesy vehicle, but if the property has a courtesy vehicle, the vehicle

must comply.

If you share a courtesy vehicle with other organisations you must display a full colour Best Western or Best

Western Premier logo that is of equal size to or larger than the other organisations. The logo is not to be less than

200mm wide for the Best Western logo and 310 mm wide for the Best Western Premier logo.

• The Best Western Premier logo must comply with the standard specifications and

colours outlined on pages 4-10 of this manual, the full colour Best Western Premier logo is recommended.

• The Best Western Premier logo must be a minimum of 310 mm wide and represent approximately 30 % of the

total space of the Best Western Premier logo and hotel name.

• The colour of the vehicle is recommended to be white or blue if using the Best Western Premier logo.

• If not using white or blue background, than please use the words “Best Western Premier” in gold in conjunc-

tion with the property name.

For consistency, we recommend that you use decal or a magnetic sign that looks like this:

Best Western Premier

ALSTERKRUGHOTEL

Hamburg · Tel. 040/ 12 34 56

HOTEL CHÂTEAU

FORÊT

As the guidelines for electronic branding change on a regular basis due to the nature of the business, please

contact your Affiliate or Best Western International for the latest guidelines.

Electronic Branding

Best Western Premier Webpages

HOTEL CHÂTEAU

FORÊT

This solution looks best with ITC CenturyBook Condensed typeface in gold

In original size, this sample shows a BestWestern Premier logo of 460 mm wide

A logo in front isrecommended

18

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March 2005

Guest Directory

Technical Specifications and Examples

The Guest Directory is a global mandatory item in every guest room worldwide. It can follow either Best Western guide-

lines or Best Western Premier guidelines. The Directory should give all important information about the hotel a guest

will need. So a single page Directory will not be sufficient for a Best Western Premier hotel. The Directory

should express the high quality of a Best Western Premier hotel therefore it must be produced in a high quality too.

FOLLOW THE TECHNICAL SPECIFICATIONS OUTLINED ON PAGES 4-10 AND BELOW:

• The front cover of the Directory or the first page inside the directory must show a full colour or a one colour

Best Western Premier logo.

• If the front cover or the first page has a size of DIN A4 (297 x 210 mm) or bigger, the Best Western Premier logo

must be of a standard size of 86 mm wide (Best Western logo is 54 mm wide). If the Directory is a smaller size

(A5), the Best Western Premier logo must have a minimum width of 47 mm (Best Western logo is 30 mm wide).

• The bar with the gold stripes should appear on the front cover of the directory only if it is printed on paper. The

bar must be 6,5 mm thick and has to follow the specifications outlined on pages 4-10. A bar is not required

on a vinyl/leather directory.

• The Best Western Premier logo must appear at the top, centred from left to right of the front cover and must

precede the property name or logo.

• If the Best Western Premier logo is not immediately above the property name, the words “Best Western

Premier” must precede the property name.

• If the property logo is used, it may not be larger than the Best Western Premier logo and must be visibly sepa-

rated from the Best Western Premier logo. The words “Best Western Premier” must precede the property logo.

• Paper Guest Directories: A full colour Best Western Premier logo with colour bar or the one colour gold BW

Premier logo with gold bar on off white paper. Property logo must include the words “Best Western Premier”.

Property logo can be in their own colours.

• Leather or Vinyl Directories: If using the Best Western Premier full colour or one colour logo, background colour

must be an approved Best Western colour or burgundy. For all other colours, the words “Best Western

Premier” must be used. No bar is required on leather or vinyl directories.

• If an electronic Guest Directory is used instead of a printed version, the Best Western Premier logo or words

“Best Western Premier” must appear on the first screen.

SOME RECOMMENDED EXAMPLES FOR PRINTED BEST WESTERN PREMIER GUEST DIRECTORIES ...

Alsterkrug Hotel

GästeinformationGuest Directory

19

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March 2005

Miscellaneous

Several Items

This section can only give a short overview of some examples - please make sure you contact your Affiliate/PDR

or Best Western International in order to ensure the correct production of any speciality item.

FLOOR MATS - TECHNICAL SPECIFICATIONS

COLOUR: Full colour or one colour gold logo - colour field of mat must be Best Western Blue, Best Western Red,

Best Western Grey, black or taupe. If using the property logo, background can be any colour.

LOGO SIZE: Horizontal Format – equal to 50% of the height of the mat.

Vertical Format – equal to 50% of the width of the mat.

FLAGS - TECHNICAL SPECIFICATIONS

COLOUR: Full colour Best Western Premier logo

on any background colour.

LOGO SIZE: Horizontal dimension of logo or icon must be no less than

40% of the fly (width) of the flag.

Vertical dimension of the logo or icon must be no less than

75% of the fly (width) of the flag.

SPECIALITY ITEMS - TECHNICAL SPECIFICATIONS

COLOUR: Full colour logo or one colour gold logo - can print on any background colour.

If using the words Best Western Premier, background can be any colour.

LOGO SIZE: Logo size must be maximized on items such as sweets, key chains, lapel pins, etc.

The logo may print smaller than 20 mm on these items, but must be legible and maximized

in the space available.

CLOTHING - TECHNICAL SPECIFICATIONS

COLOUR: Full colour logo or one colour gold logo - on any colour material.

If using the words Best Western Premier, background can be any colour.

LOGO SIZE: 37 mm wide.

Best Western Premier

Hotel Mäster J ohan

Alsterkrug Hotel

20

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March 2005

Best Western Premier Exterior Signage

General Rules

Our main marketing tool is exterior signage. The familiarity and the good image of the brand are transferred to each

individual hotel through the consistent and correct placement of exterior signs on your property. Many hotels that

have joined Best Western, earned 10% more revenue, due to visibly well placed outdoor signage. It is also a form

of advertising, particularly when you consider the number of people passing your hotel every day. To achieve the

appropriate familiarity and image for Best Western Premier, it is essential that the following guidelines are followed.

This manual is not sufficient to construct signs. Manufacturers need specifications which will be supplied by Best

Western International or the Affiliate office/PDR.

GENERAL RULES FOR BEST WESTERN PREMIER EXTERIOR SIGNS

PROPERTY IDENTIFICATION SIGN

Every property must have at least ONE Best Western Premier Property Identification Sign in a prominent position,

which must follow either the OPTION 1 – monumental style, OPTION 1- vertical style, OPTION 2 – horizontal style

or OPTION 3 – Best Western Premier Logo And Property Name Letters as described on the following pages.

• Wherever a Property Identification Sign is located; the Best Western Premier logo must precede the hotel name

(in direction of reading, above or on the left side of the hotel name) in materials similar to the sign construction.

The reason for this is to show the guest the complete hotel name on the first view during his arrival.

• The Property Identification Sign must be placed in a prominent position that gives maximum visibility to the

public and be clearly visible at all times (night and day).

• The Property Identification Sign must be illuminated. Internal illumination is preferred. Sufficient Lighting must be

provided to ensure visibility day and night.

• Must be no less than 4180 cm 2

Only vinyls from the worldwide distri-butor and manufacturer 3M orARLON must be used to be sure ofthe correct colour.

TWO RADIUS LINES: The Best Western Premier logo forOn Premise Exterior Signs must havetwo yellow radius lines.

BACKGROUND:If the Best Western Premier logo hasa background colour and it is not wallmounted or free standing, the back-ground colour must be white. For illu-minated signs, for the white colour,use the diffuser foil (3M 3635-30).

COLOURS OF BEST WESTERN PREMIER EXTERIOR SIGNAGE

3M VINYLS with 945 Panaflex SubstrateARLON - with FX SignTech Substrate

Blue VT3629 • Opaque Blue VS4431 • Red VT5567

Yellow VT3728 • Opaque Gray VS3762 • Gold 3630-131

Blue 860 • Opaque Blue 5-49 • Red 861

Yellow 2500 • Opaque Gray 7-112 • Gold Metallic 131

The only approved vinyl sign materials are:

21

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March 200522

Best Western Premier Exterior Signage

General Rules

ENTRANCE SIGNS

The main entrance to the hotel the guests come in through, must display a Best Western Premier logo (minimum

310 mm wide) or a Best Western logo (minimum 200 mm wide). Above the door (on a canopy), beside the door

(a Property Identification Sign or a membership plaque) and at the door (a decal logo can be either full colour or

frosted glass imitation) are acceptable. Even the words “Best Western Premier” are acceptable but not recom-

mended.

SECONDARY PROPERTY NAME SIGNS

It is highly recommended to design all exterior property name signs like the Property Identification Signs for Best

Western Premier hotels and to use the descriptor “Premier”. If the property already has a complying Property

Identification Sign or other existing complying Best Western or Best Western Premier signs, they may be

retained until replaced.

• The Best Western Premier logo or the Best Western brand must always precede the property name. If one

complying Best Western Premier Property Identification Sign is displayed in a prominent position, other property

name signs can be combined with the full colour Best Western logo (with or without the descriptor “Premier”)

or the words “Best Western Premier“ or “Best Western“ in an approved typestyle but may not meet the

minimum criteria of the Property Identification Signs.

• All signage with property name must be branded with either Best Western Premier logo or words “Best Western

Premier” or the Best Western logo (or the words).

• If the property name portion of a Secondary Property Name Sign is illuminated, the Best Western Premier logo

(or the words Best Western Premier), or the Best Western brand (logo or words) must be similarily illuminated.

• Signs may be installed on monument structures that coordinate with the architectural design of the building, be

wall mounted, flag mounted, roof mounted or pole mounted, single faced or double faced cabinets.

• Rating symbols if displayed must be located under or to the right of the property name and be visually separa-

ted from the Best Western Premier or Best Western brand (logo or words). Unless the property logo has incor-

porated stars or rating symbols as an integral part of its logo, in which case the logo may be displayed if pro-

perly branded.

• If branding with the words “Best Western Premier”, they must be one of the colours of the property logo or Best

Western Gold.

• Alternative materials such as natural materials, faux stone, wood grain and plaster may be approved by Best

Western International for signs if local authorities do not permit man made materials and/or full colour logos or

there is an obvious and compelling architectural reason for utilizing these alternate materials. Natural materials

are defined as brass, iron, copper, stone and wood.

• Historical plaques, etchings, engravings or artwork that display the property name requires written approval by

Best Western International.

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March 2005

Off Premise signs give an additional opportunity to persuade a potential guest to stay at your hotel. Many will be

attracted by the well-known brand of Best Western. It is not mandatory to have off premise signs, but if they do

exist and the hotel has control over the signage they must comply with either Best Western guidelines or the

following Best Western Premier guidelines:

• The Best Western Premier logo must always be in full colour and appear on the left or at the top of the

board, representing approximately 30% (never less than 20%) of the total space of the logo and hotel name.

• The size of the board may vary and may be designed vertically or horizontally.

• The background field must be white with a gold outline.

• All copy must be contained within the Best Western Blue inner field with gold outline. The types in the field

must be white (property name/sales message) and the directional information in Best Western Yellow. Copy

can never be placed under the Best Western Premier logo or on the white encasement/background.

• All copy in the blue inner field must be in an approved typestyle - ITC Century Book Condensed (property name,

sales message) and/or Adobe Helvetica Neue (directional information) however, the property name may be in its

own typestyle.

• If the property name is illuminated, the Best Western logo or words must be similarily illuminated.

• Shared signs are also acceptable. The Best Western Premier portion of the board must be clearly differen-

ciated from other users and follow Best Western Brand Identity Graphic Standards.

Signage

Off Premise

HOTEL FANTASIA

GARDENSonly 50 meters behind next corner

HOTEL MILANO★ ★ ★ ★

Hotel & Ristorante

Rembrandsplain 34

solo 5 minuti

23

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March 2005

Property Identification Signage

OPTION 1 A – MONUMENT STYLE

• The full colour Best Western Premier logo must represent 70% of the total sign.

• The minimum siz e of the total sign is 5 6 4 mm w id e and 74 2 mm high.

• The property name must b e d isplay ed in w hite colour on a Best Western Blue field . The ty pesty le to b e used is

ITC C entury Book C ond ensed (all caps, w ith initial cap 2 0% larger). It is possib le to d isplay the property name

in the ow n ty pesty le, b ut this is not recommend ed .

• R ating sy mb ols must b e d isplay ed in w hite w ithin the Best Western Blue property name panel b eneath the pro-

perty name. R atings must b e from a recogniz ed authority .

• The b ack ground field has to follow the round ed lines of the logo.

• The b ack ground colour of the sign is alw ay s w hite.

Please contact y our affiliate office/PD R or BWI for sign specifications.

• The w hite b ack ground field and the b lue tex t field b oth hav e a gold outline (from the sid e the sign is gold ).

• The sign must b e placed in a prominent position that giv es max imum v isib ility to the pub lic and b e clearly v isi-

b le at all times.

• A n ex terior sign w ill b e accepted as a Property

Id entification S ign w hen it is not mounted on a w all

(b ut need s to b e in a prominent position).

• A ll regulations ab ov e must b e follow ed .

• It is acceptab le to includ e an amenity panel as long as

b oth of the signs are separated .

• The amenity panel must b e the same w id th as the

property cab inet.

• A menity panels must d isplay w hite tex t w ithin a Best

Western Blue b ack ground .

• It must b e no less than half the height and no taller

than tw ice the height of the property name panel.

Min

imum

size

: 742 m

m h

igh

M inimum siz e: 5 6 4 mm w id e

OPTION 1 B – MONUMENT STYLE W ITH AMENITY PANEL

Rules and Samples

24

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March 2005

Property Identification Sign

Rules and Samples

OPTION 2 – HORIZONTAL STYLE

• The full colour Best Western Premier logo must represent 3 0% of the total sign.

• The property name must be displayed in white within a Best Western Blue field. The typestyle to be used is ITC

Century Book Condensed Bold type (all caps, with initial cap 20% larger). To display the hotel name in the

property typestyle is possible but not encouraged.

• The background colour of the sign is always white. If the sign is used as a neon sign the white colour is opaq ue,

the Best Western Blue colour is translucent.

• The white background field and the blue text field both have a gold outline (from the side the sign is gold).

• The sign must be placed in a prominent position that gives maximum visibility to the public and be clearly visi-

ble at all times.

The L ogo must have a minimum of 3 0% of the whole sign

The L

ogo m

ust h

ave

a m

inim

um

of 3

0%

of th

e w

hole

sig

n

OPTION 1 C – V ERTIC AL STYLE

• An exterior sign in this design will even be accep-

table as a Property Identification Sign option one

if the Best Western Premier logo is a minimum

3 0% of the total sign and larger than 3 8 7 mm

wide.

• All regulations from pages 22-25 must be followed.

• In this design, the bigger types look better all in

capitals.

HO T E L

CO RSICA

HOTEL

CEN TR A L

25

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March 2005

Property Identification Sign

Rules and Samples

OPTION 3 - BEST WESTERN PREMIER LOGO AND PROPERTY NAME LETTERS

• The Best Western Premier logo is positioned above or on the left side of the property name.

• The full colour Best Western Premier logo represents at least 30% of the total space of the logo and hotel

name.

• If you wish to internally illuminate the individually mounted letters (Premier), the smallest letter must be 350 mm

in height. F or those properties that do not have sufficient space, the Best Western Premier logo may be con-

tained within a cabinet (as seen in E xample B). The cabinet must follow the cabinet style (rounded edges) and

follow all other guidelines in relation to colour.

• The property name may be in either an approved Best Western typestyle or in the property typestyle.

• Best Western G old or Best Western Blue are the recommended colours for the property name, or one of the

approved Best Western colours (black, white, Best Western Red, Best Western Y ellow or Best Western G rey).

• If an existing property name is illuminated, the Best Western Premier logo must be similarly illuminated.

• The sign must be placed in a prominent position that gives maximum visibility to the public and be clearly

visible at all times.

• Signs may be installed on a wall, building, roof or on a free standing structure that co ordinates with the

architectural design of the building.

HOTEL ROM AAlsterk rug

Hotel

E X AMPLE A

E X AMPLE A E X AMPLE A E X AMPLE B

E X AMPLE B

26

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March 2005

Secondary Property Name

( Oth er th an Property Identification Sign)

All signs that have the property name/logo (not the property graphic logo) must be branded with either the Best

Western or Best Western Premier brand (logo or words). Because of local zoning requirements, historical district

regulations and architectural reasons, it is sometimes not possible to design all exterior signs in the regulations of

the Property Identification Signs. It is recommended to use the Best Western Premier logo to increase the

awareness of Best Western Premier. The words “Best Western Premier” are also acceptable. The Best Western

Premier (logo or words) or Best Western brand (logo or words) must not be less than 20% of the total sign area.

Please note: The minimum size of any Best Western Premier logo used on an exterior sign is 31 0 mm wide. The

minimum size of any Best Western logo used on any exterior sign is 200 mm wide.

• The logo must always precede the property name. If one complying Best Western Premier Property

Identification Sign is displayed in a prominent position, other signs should be combined with the full colour Best

Western logo (with or without the descriptor “Premier” ) or the words “Best Western Premier“ or “Best Western“

in an approved typestyle that may not meet the minimum criteria of the Property Identification Signs.

• If the property name portion of a Secondary N ame Sign is illuminated, the Best Western logo (or the words Best

Western) must be similarily illuminated.

• Signs may be installed on monument structures that coordinate with the architectural design of the building, be

wall mounted, flag mounted, roof mounted or pole mounted, single faced or double faced cabinets.

• Rating symbols if displayed must be located under or to the right of the property name and be visually separa-

ted from the Best Western logo or words “Best Western Premier”. U nless the property logo has incorporated

stars or rating symbols design as an integral part of its logo in which case the logo may be displayed if properly

branded.

• If branding with the words “Best Western Premier”, they must be the same colour as the logo or gold.

• Alternative materials such as natural materials, faux stone, wood grain and plaster may be approved by BWI for

signs if local authorities do not permit man made materials and/or full colour logos or there is an obvious and

compelling architectural reason for utilizing these alternate materials. N atural materials are defined as brass,

iron, copper, stone and wood. Written approval is required by Best Western International before manufacturing

the sign.

• H istorical plaques, etchings, engravings or artwork that display the property name may omit branding subject

to approval by Best Western International.

27

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March 2005

Letterheads

Technical Specifications

SPECIFICATIO NS IN ADDITIO N TO THO SE SPECIFICATIO NS O N PAGES 4-10

• The page size must be A4 (210 mm X 29 7 mm). Actual size not shown.

• Printing and paper material should be high quality, minimum paperweight: 80g, must be off white.

• The full colour Best Western Premier logo is highly recommended, the one colour logo option is acceptable.

The described logo size (see page 10) must be used.

• The gold colour must always be printed in Pantone 873 or produced with gold foil.

• The designs shown here are the highly recommended ones.

Best Western Premier Alsterkrug Hotel · Alsterkrugchaussee 120 · D-12345 Hamburg · Geschä ftsfü hrer: Hermann Mustermann

Telefon: + 49 (40) 8 84 25-0 · Telefax: + 49 (40) 8 84 25-12 ·info@ alsterkrug.bestwestern.de · www.alsterkrug.bestwestern.de

Sparkasse Musterstadt · K onto-Nr. 47 000 123 · BLZ 532 500 00 · Muster-Hotel GmbH & Co. · Handelsregister Musterstadt · HRB 012

Alsterkrug Hotel

Best Western Premier Hotel Ambassador · Rembrandspl.34 · 2042 TA Zandvoort

Best Western Premier Hotel Ambassador Rembrandsplain 34 NL-2042 TA Z andvoort General Manager: Hermann de K oning

Telefoon: + 31 (030) 8 84 25-0 · Fax: + 31 (030) 8 84 25-13 · info@ ambassador.bestwestern.nl · www.ambassador.bestwestern.nl

Bank Z andvoort · Conto 47 000 123 · BLZ 532 500 00 · Firma Hotel Ambassador · Register Z andvoort · HRB 012

36 mm

6,5 mm1 1 mm

25 mm

PROPERTY NAME

TYPE: ITC Century Book Condensed

SIZ E: 22 pt (may vary from 20pt to

30 pt, depending the lengths of

property name).

CO LO UR: Best Western Gold

LINE

STRENGTH: 0,5 pt (up to 1 pt,

depending on the chosen typesize)

CO LO UR: Best Western Gold

ADDRESSLINE (IF WANTED)

TYPE: Helvetica Neue Condensed

SIZ E: 7pt

CO LO UR: Best Western Blue, Black

or Best Western Gold

PROPERTY LOGO

The logo must contain the words

“Best Western Premier”.

SIZ E: Property Logo must fit in an

area of 47.5 x 32 mm

CO LO UR: Property own colour

ADDRESS AND OTHER TEX T

TYPE: Adobe Helvetica Neue Light

(if something needs to be emphasized,

use Adobe Helvetica Neue Medium)

SIZ E: 8 pt (may vary up to 10 pt)

or

TYPE: ITC Century Book Condensed

(if something must be emphasized, use

ITC Century Bold Condensed)

SIZ E: 10 pt (may vary up to 12 pt)

CO LO UR: Best Western Gold,

Best Western Blue or Black.

28

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March 2005

Letterheads

F urther Samples

Hotel J ardin F antasiaPlaz a de Santo D omingo 1 3 · E-1 7 3 2 0 Tossa de Mar

Telefono: + 4 6 (4 3 ) 8 8 4 2 5 -0 · Telefax : + 4 6 (4 3 ) 8 8 4 2 5 -1 2 · info@ fantasia.b estw estern.es · w w w .fantasia.b estw estern.es

EXAMPLE A

Best Western Hotel zum Muster · Musterstraße 99 · 12345 Musterstadt

Best Western Premier V ictor’s Residenz Hotel Leipzig · Gagarinring 34 · 12345 Leipzig · Geschäftsführerin: Maria Mustermann

Telefon: (0 34) 8 84 25-0 · Telefax: (0 34) 8 84 25-450 · [email protected] · www.residenz.bestwestern.de

Sparkasse Musterstadt · Konto-Nr. 47 000 123 · BLZ 543 200 00 · Muster-Hotel GmbH & Co. · Handelsregister Musterstadt · HRB 012

Best W estern Premier

EXAMPLE B

Hotel Regence

Best Western Premier Hotel Regence

Patrick & Audrey O Shaunesee

O Connell Street

123 HGJ Dublin 1

Royal Bank Assosciation

No. 47 000 123 · BLZ 532 500 00

Royal Lodging Company & Ltd. Unlimited

123 456 789 · HRB 012

Phone (01) 2 34 10 20

Fax (01) 2 34 10 20 30

e-mail [email protected]

internet www.regence.bestwestern.com

EXAMPLE C

18 Boulevard J ean Bourrat

F-66000 Perpignan

Té lé fon: (0 34) 8 84 25-0

Té lé fax: (0 34) 8 84 25-450

[email protected]

www.foret.bestwestern.fr

Best W estern Premier

EXAMPLE D

Best Western Premier Hotel Fantasia Gardens · 110 Fantasia Gardens · Weymouth GB-DT4 7NR

Phone: + 44 (01323) 8 84 25 · Telefax: + 44 (01323) 8 84 68 · [email protected] · www.fantasia.bestwestern.co.uk

Registered in the U.K., Registration.No. 1234567 · Registered Office: Fantasia Gardens · V AT No. 345 678 68

FANTASIA GARDENS

BEST WESTERN PREMIER

★ ★ ★ ★

EXAMPLE E

®

Best Western Premier Bank House Hotel, Golf & Country Club · Q ueens Road, Claydon, Ipswich GB-IP6 2AR

Telephone: (01234) 88 99 00 · Fax: (01234) 88 99 22 ·[email protected] · www.bankhouse.bestwestern.co.uk

Registered in the U.K., Registration.No. 1234567 · Registered Office: Bank House · V AT No. 345 678 68

Bank House Hotel, G olf & Country Club★ ★ ★ ★

EXAMPLE F

Address can be placed under the pro-

perty name, but it is not recommended

An address line for window-envelopes

can be used.

Addresses and other text can be laid

out in blocks.

Rating symbols like stars can be

placed under the property name,

but it is not recommended

Sample with Best Western Premier and

property logo side by side (see page 14).

The distance from left paper cut to

beginning of Best Western Premier logo is

12 mm, the distance from right paper cut

to end of property logo is 10-12 mm.

Please note: The property logo

should not be more prominent

than the Best Western Premier logo.

The property logo must be printed in gold

and the words “Best Western Premier”

must be added.

29

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March 2005

Envelopes

Technical Specifications and Examples

If no hotel identification is used on the envelope the Best Western Premier logo, colour bar and design are not

required.

IF THE PROPERTY NAME OR LOGO IS FEATURED ON ENVELOPES, THEY MUST BE BRANDED WITH THE

BEST WESTERN PREMIER LOGO. FOLLOW THE SPECIFICATIONS OUTLINED IN PAGES 4-10 AND BELOW:

• The Best Western Premier logo is always placed at the top left of the envelope in full colour or one colour gold

(see page 10). If using full colour logo on letterhead, must use full colour on envelope. If using one colour gold

on letterhead, must use one colour gold on envelope.

• The Best Western Premier bar is always placed at the top of the envelope. If a coloured bar on the top is not

allowed by postal regulations, the envelope may be printed without the bar.

• Please check, if your address on the envelope is really necessary. Often the hotel-postmark has the address

and property logo anyway.

• Paper must be off-white.

EXAMPLE A

EXAMPLE B EXAMPLE C

EXAMPLE D EXAMPLE E

Alsterkrug Hotel

Best Western Premier

Boul. Jean Barrat F-66000 Perpignan

Téléfon: 0 34 / 8 84 25-0Télefax: 0 34 / 8 84 25-23www.foret.bestwestern.fr

®

Hotel Ambassador®

Rembrandsplain 34 · NL-2042 TA Z andvoort

Telefon: + 31 (030) 8 84 25-0

[email protected]

Airport HotelDresdenK arl-Marx-Straße 25 · D-01109 Dresden

Tel.: (03 51) 88 33-0 · [email protected] mm

6,5 mm

11 mm

25 mm

ADDRESS (IF NECESSARY)

TYPE: ITC Century Book Condensed

SIZE: 8 pt (may vary up to 10 pt)

or

TYPE: Adobe Helvetica Neue Light

SIZE: 7 pt (may vary up to 9 pt)

COLOUR: Best Western Gold

PROPERTY NAME

TYPE: ITC Century Book Condensed

SIZE: 20 pt (may vary from 20pt to 24 pt,

depending on the length of property name)

COLOUR: Best Western Gold

If a coloured bar on the top is not allowed by postal regulations, the envelope may be

printed without the bar.

30

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March 2005

FOLLOW THE TECHNICAL SPECIFICATIONS OUTLINED ON PAGES 4-10 AND BELOW:

• The card size must be 54 x 86 mm (size of a credit card).

• Either the full colour Best Western Premier logo or the one colour gold logo is allowed. The described logo size

(see page 10) has to be used.

• Be careful when placing the Property logo beside the Best Western logo. It shouldn’t be too close.

If the property is using its own logo in its own colours, Example E is the only option allowed.

• The paper material can be laminated or not but must have a minimum weight of 300g and must be off-white.

Technical Specifications and Examples

Business Cards

AlsterkrugHotel

Hermann MustermannDirektor/General Manager

Alsterkrugchaussee 120D-12345 HamburgTelefon: + 49 (40) 8 84 25-0Telefax: + 49 (40) 8 84 25-12Mobil: 0170-12 34 [email protected]

Reservierung: 0 18 02 - 21 25 88

Pierre Danté sDirecteur

18 Boulevard Jean Bourrat F-66000 Perpignan Téléfon: (0 34) 8 84 25-0 Téléfax: (0 34) 8 84 [email protected] www.foret.bestwestern.fr

Best Western Premier

Carlos Rafael San LeonAdjunta a Direction/Assistent Manager

Best Western PremierHotel Mäster Johan

Mäster Johansgatan 13SE-211 21 MalmöTel: + 46 (0) 40-664 64 00Fax: + 46 (0) 40-664 64 [email protected]

Alsterkrug HotelHermann MustermannVerkauf/Account Manager

Alsterkrugchaussee 12012345 Hamburg

Telefon: (0 40) 9 84 26-0Telefax: (0 40) 9 84 26-450

Mobil: 0170-12 34 56info@alsterkrug.bestwestern.dewww.alsterkrug.bestwestern.deReservierung: 018 02 - 21 25 88

Hermann de KoningGeneral Manager

Rembrandsplain 34NL-2042 TA Zandvoort

Telefon: + 31 (030) 8 84 25-0Telefax: + 31 (030) 8 84 25-13

[email protected]

Reservierung: 0800 0221455

EXECUTIVE NAME:

TYPE: ITC Century Book Condensed

SIZE: 12 pt (may vary to 10 pt)

or

TYPE: Adobe Helvetica Neue Medium

SIZE: 10 pt

POSITION + ADDRESS:

TYPE: Adobe Helvetica Neue Light

SIZE: 7 pt (may vary to 9 pt)

COLOUR: Best Western Gold, Best

Western Blue or Black

The property name can also be placed at the right side of the logo,

but must be printed in ITC Century Condensed typestyle and in

Best Western Gold.

If a property logo is used, it cannot be more prominent (larger) than

the Best Western Premier logo and cannot be before the Best

Western Premier logo (in reading direction above left to down right).

The property logo must be in Best Western Gold.

If the centred design has been chosen

for stationery, then a centred business

card will also be accepted.

The centred design has to be chosen for

stationery, where a property logo in its

own colours is used.

PROPERTY NAME

TYPE: ITC Century Book Condensed

SIZE: 16 pt (may vary to 12pt).

COLOUR: Best Western Gold

4 mm

35 mm

6,5 mm

10 mm

25 mm

EXAMPLE B (used with Option 1) EXAMPLE C (used with Option 3a and 3b)

EXAMPLE D

(used with

Option 1)

EXAMPLE A

EXAMPLE E

(used with

Option 2)

31

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March 2005

Your Branding Specialists

AustriaB ösendorferstrasse 51010 WienTelephone: +43 (01) 505 47 06Telefax: +43 (01) 505 47 06 29

BelgiumHeldensquare, 2, square des Héros1180 B ruxellesTelephone: +32 (02) 374 31 85Telefax: +32 (02) 375 06 23

ChinaR oom 1605, 16th Floor, Tower 1,Henderson C entre B eijing18 J ianguoimennei Dajie,B eijing 100005P eoples R epublic of C hinaTelephone +(86-10) 6518-6635/6637Telefax +(86-10) 6518-6635

DenmarkVodroffsvej 59,1.1900 Frederiksberg CTelephone: +45-35 39 33 13Telefax: +45-35 39 51 08

FinlandK öydenpunojankatu 700180 Hels inkiTelephone: +358 (09) 622 64 900Telefax: +358 (09) 622 64 962

France11, avenue Dubonnet92407 C ourbevoie cedexTelephone: +33 (01) 49 02 00 00Telefax: +33 (01) 49 02 00 01

GermanyFrankfurter S trasse 10-1465760 E schbornTelephone: +49 (0 61 96) 47 24-0Telefax: +49 (0 61 96) 47 24-12

Great BritainAmy J ohnson Way, C lifton MoorYork Y 030 4G P Telephone: +44 (01904) 69 54 00Telefax: +44 (01904) 69 54 58

Greece3 Vissarionos S treet106 72 AthensTelephone: +30 (10) 364 4343/44Telefax: +30 (10) 364 2331

I reland5 Herbert S treet, Dublin 2For Hotels in Ireland:Telephone: +353 (01) 676 6776Telefax: +353 (01) 676 6821

Israel80 Hayarkon S treet63432 Tel-AvivTelephone: +972 (03) 5 16 32 71Telefax: +972 (03) 5 16 32 76

I talyVia Livraghi 1/b 20126 MilanoTelephone: +39 (02) 83 10 81Telefax: +39 (02) 91 43 63 10

The NetherlandsS pacelab 493824 MR AmersfoortTelephone: +31 (0 33) 4 69 70 70Telefax: +31 (0 33) 4 65 50 66

NorwayB ox 2773 S olli, C ort Adelersgate 140204 OsloTelephone: +47-22 54 07 60Telefax: +47-22 55 61 23

PortugalAv. Antonio Agusto De Aguiar N 3-3:B1050-010 LisboaTelephone: +351-21-314 14 71/2Telefax: +351-21-315 61 48

SpainP aseo de la Habana, 54 - 2° Dcha.28036 MadridTelephone: +34-91 561 46 22Telefax: +34-91 561 86 25

SwedenS kytteholmsvagen 2, S tockholmS E -171 11 S olnaTelephone: +46 (0) 8-56 62 93 70Telefax: +46 (0) 8-56 62 93 50

SwitzerlandMühlemattstrasse 53, P ostfach3000 B ern 14Telephone: +41 (0) 31-378 18 18Telefax: +41(0) 31-378 18 39

Thailand/Phillippines/KoreaS uite 180318th Floor, M. Thai TowerAll S easons P lace87 Wireless R oadP hatumwan, B angkok 10330,ThailandTelephone +(662) 654-1400Telefax +(662)654-1414

TurkeyTiyatro C addes i No. 25 B eyazit34490 Is tanbulTelephone: +90 (212) 638 79 72Telefax: +90 (212) 638 79 73