Brittany Johnson11174 Bel Aire Court, Waldorf, MD 20603 | 202-417-1154 | 1bjohnson24@gmail.com

Business Administrative Assistant

■ Qualifications Summary

I am a highly-motivated graduate program student seeking a productive and customer-focused opportunity. I consider myself a team player with strong communication, interpersonal, organizational, time management, analytical and problem solving skills. Reliable and dedicated with the ability to grasp and apply new procedures quickly; organize and prioritize tasks to meet deadlines and adapt readily to new challenges.

■ Overview of Core Competencies and Strengths

Adaptabilityo Demonstrates flexibility in the face of changeo Projects a positive demeanor regardless of changes in working conditionso Shows the ability to manage multiple conflicting priorities without loss of composure

Organizationo Time Management: Determines the appropriate allocation of timeo Task Management: Balances conflicting priorities in order to manage workflow, ensure the completion of essential

projects, and meet critical deadlines Communication Skills

o Listening skills: Understands that the most important aspect of communication is the act of listening and actively works to improve those skills

o Oral and Written skills: Speaks with confidence using clear, concise sentences and is easily understood while producing well thought-out, professional correspondence

Client Serviceo Interacts professionally with clients and associates at all timeso Promptly responds to requests with accuracy and a courteous demeanor

Team Playero Works as a competent member of the team, willingly providing back-up support for co-workers when appropriate and

actively supporting group goals Computer/Technical Skills

o Displays proficiency using standard office equipment such as a computer, fax, photocopier, scanner, etc.o Demonstrates advanced proficiency by quickly adapting to new technology and easily acquiring new technical skills,

proficient in Microsoft Office Judgment

o Exhibits sound judgment and the ability to make reasonable decisions in the absence of directiono Works effectively without constant and direct supervision or guidance

■ Education

Trinity Washington University – Master of Strategic Communication and Public Relations Washington, D.C. 2016-Present

Bowie State University – Bachelors of Science in Communications focusing on Emerging MediaBowie, MD 2012 – 2014

Frostburg State University – Bachelors of ScienceFrostburg, MD August 2009 – 2011

■ Professional Experience

3/3/2016 5:01 PM[Brittany Johnson Resume.docx]

G.A.N.G for Youth Washington, DC January 2013 – PresentAdministrative Assistant

Perform records filings and updates Make travel and accommodation arrangements Perform general office procedures such as data entry and copy services. Apply software skills (e.g. Word, Excel, PowerPoint) Review correspondence for quality and consistency Ensure office staff has supplies and equipment to perform their daily work Purchase supplies Conduct and analyze data Respond to routine correspondence Prepare meeting agendas, memos and other correspondence Maintain department calendars Coordinate day-to-day functions for the office Prepare invoices for signature and proper payment as well as investigate invoice issues and inquiries Perform data entry tasks, compiling data, pulling reports, and creating reports for management Perform other tasks as required

IST Manage Service Washington, DC January 2012 – January 2013Administrative Assistant

Answered incoming calls Coordinated and oversaw the entry badging process for IST contracting staff and vendors including facilitation of the local

emergency response personnel. Provided assistance with background check process, to include process completion. Filed incoming client correspondents Transmitted outgoing faxes, routed all incoming faxes Scanned documents to network drives Worked with MS Office programs including Word, Excel, and Outlook Maintained schedules Coordinated office services, including opening and closing the office, ordering supplies, distributing communication and

creating or tracking official correspondence and memorandums as requested. Sorted incoming mail/correspondence Provided administrative support to HR personnel, projects and staff members. Carried out special projects as assigned.

Scheduled meetings, conferences and teleconferences as requested. Provided overall analytical and administrative support as needed Maintained high level of confidentiality Performed other related duties as required

The Washington Informer Washington, DC 2012 – 2013Public Relations Clerk

Provided daily reporting updates and assisted with website upkeep and maintenance

Reporter and Editor Washington, DC 2008 – 2013The Washington Informer

Assisted with edits to daily news reports, also provided clerical assistant throughout the office The Executive Office of the Mayor Washington, DC 2008 – 2009Community Relations and Correspondence Unit Intern

2 | P a g e3/3/2016 5:01 PM[Brittany Johnson Resume.docx]

Provided staff assistance to various executive meetings for the Mayor consisting of and average of 15 to 20 people. Worked in multiple offices within the Executive Office; including Office of Partnerships and Grants, and The Office of African

Affairs. Coordinated office services, including opening and closing the office, ordering supplies, distributing communication and

creating or tracking official correspondence and memorandums as requested. Interacted with the community by attending various events in order to address the needs and problems of DC residents. Worked with the Outreach Specialists and Service Coordinators of DC Wards 1 thru 8. Assisted with various office duties, including updating spreadsheets, answering phones, and filing documents. Wrote an article for the DC newspaper, "The Informer" assessing the benefits and needs for MD and VA youth to have the

opportunity to work within DC Government.

3 | P a g e3/3/2016 5:01 PM[Brittany Johnson Resume.docx]