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    BRKAGG-1010 2009 Cisco Systems, Inc. All rights reserved. Cisco Public 1

    Introduction to Enterprise WLANFundamentals

    BRKAGG-1010

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    Session Objectives

    Review Basic 802.11 Concepts

    Understand the Lightweight Access Point Protocol(LWAPP) and the Unified Architecture

    Understand the features of Cisco Unified WirelessNetworks (CUWN)

    Introduction to 802.11n

    WCS new feature and Location features

    Review CUWN Product Portfolio understanding andselecting the right products for deployment

    Configuration examples

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    Overall Session Agenda

    Introduction/802.11 Refresher

    What is LWAPP/CAPWAPP

    Understanding Features

    Introduction 802.11n

    Product Selection in Various Deployment Scenarios

    Configuring a Simple Network Examples

    Summary and Takeaways

    References

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    802.11 Refresher

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    802.11s Access Rules

    Distributed Coordinated Function (DCF)Transmission rules followed by all clients

    Carrier Sense Multiple Access with Collision Avoidance(CSMA/CA)

    Responsible for mediating access to the air

    DCF is 802.11s rules of the road

    CSMA/CA is 802.11s traffic lights

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    802.11s Access Mediation

    Carrier Sense Multiple Access with Collision AvoidanceCSMA/CA responsible for mediating access to the air

    Reduces the likelihood of a transmission collision

    Provides probabilistically fair access to every device

    CSMA/CA provides a framework clients follow before beingallowed to transmit: Listen before talk

    Wait the appropriate interframe space (SIFS or DIFS)

    If medium is free, wait to make sure no one else is beginning to transmit(this is called the backoff)

    If medium is still free after backoff, then transmitContention

    Window

    Time (t)

    IFS Transmission

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    Dissecting CSMA/CA

    Two sensing methods:Physical Carrier Sense

    Directed management and data frames include a Duration ID

    Used to indicate to non-sending/receiving devices how long the

    medium will be occupiedVirtual Carrier Sense

    Clients then set a timer: Network Allocation Vector (NAV)

    This timer is decremented, and once at 0, physical carrier sense is

    invoked and the process starts over Only when both sensing mechanisms indicate the air is freedo clients then begin to prepare to wait before transmission

    Carrier Sense allows more than one device to talk on the

    network, granting Multiple Access

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    It Doesnt

    802.11 networks are completely egalitarianEvery device, AP included, has equal access to transmit

    No device has precedence over any other

    All transmissions for each individual device have the sameaccess, transmitting in FIFO fashion

    No application has more transmit weight than any other Example: on a single laptop, a voice frame has the sameright to transmit as any other frame, such as a web frame

    Example: voice handsets abide by the same access rules as laptops

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    Retrofitting 802.11 with QoS

    Intelligent queuing at the AP allows the WLAN torealize downstream, over-the-air QoS

    Upstream, from AP to controller QoS applied, as well

    Prioritization done per-WLAN Additionally/alternatively, QoS can be assigned per user viaIdentity-based Networking Services (IBNS)

    DiffServ and 802.1p priority preserved upstream anddownstream between AP and controller

    --- To complete WLAN QoS, add WMM/802.11e ---

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    Ingress/Egress pointfrom/to upstream

    switched/routed wirednetwork (802.1Q trunk)

    Switched/Routed Wired Network

    Lightweight

    Access PointWireless LAN

    Controller

    Cisco Centralized WLAN Model

    Remote RF interfaceReal-time 802.11 MAC

    RF spectral analysis

    WLAN IDS Signature analysisSecurity management

    QoS policies enforcementCentralized configuration, firmware management

    Northbound management interfaces

    LWAPP carries all communication between access pointand controller

    L2 or L3 transportMutual authentication X.509 certificate based

    LWAPP control AES-CCM encryptedData encapsulation

    Radio resource management

    Mobility management

    LWAPP Tunnel

    Control MessagesData Encapsulation

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    Layer-3 LWAPP Architecture

    Access Points require IP addressing APs can communicate w/ WLC across routed boundaries

    Note: CAPWAP (IEEE) uses different ports

    CAPWAP Data Encapsulation UDP 5247 Control Messages

    UDP 5246

    Ingress/Egress pointfrom/to upstream

    switched/routed wirednetwork (802.1Q trunk)

    Layer 2/3 Wired Network Single or Multiple Broadcast Domains

    LightweightAccess Point

    Wireless LANController

    L3 LWAPP Tunnel

    Control Messages UDP 12223Data Encapsulation UDP 12222

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    LWAPP State Machine (Simplified)

    LWAPP defines a statemachine that governs the APand controller behavior

    Major states:Discovery AP looks for a

    controller Join AP attempts to establish asecured relationship with acontroller

    Image Data AP downloads codefrom controller

    Config AP receives configurationfrom controller

    Run AP and controller operatenormally and service data

    Reset AP clears state andstarts over

    Note: LWAPP/CAPWAP RFCdefines other states

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    LWAPP Operations Client Connections

    AP handles real-time802.11 control andmanagement

    Non-real time 802.11handled at controller

    Controller is the802.1x authenticator and centrally storesclient QoS, securitycontext

    802.11 data framesare encrypted/decrypted at the RFinterface

    Action frames aremanagement framesas defined by 802.11

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    Ingress/Egress pointfrom/to upstream

    switched/routed wirednetwork (802.1Q trunk)

    Switched/Routed Wired Network

    LightweightAccess Point

    Wireless LANController

    Division of Labor Split MAC

    Real-time 802.11/MAC functionality: Beacon Generation Probe Response Power management/Packet buffering 802.11e/WMM scheduling, queueing MAC layer data encryption/decryption 802.11 control messagesData encapsulation/de-encapsulationFragmentation/De-fragmentation

    Non real-time 802.11/MAC functionality: Assoc/Disassoc/Reassoc 802.11e/WMM resource reservation 802.1X/EAP Key management802.11 Distribution servicesWired/Wireless Integration services

    LWAPP Tunnel

    Control MessagesData Encapsulation

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    LWAPP Key Points Review

    LWAPP is used for low overhead communicationbetween Cisco Wireless LAN Controller and AP

    Will require 1-4kbps overhead with associated clients

    Data traffic encapsulated in UDP (Controller uses port 12222, APwill use an ephemeral port based on hash of its Ethernet MAC)Control traffic encapsulated in UDP (Controller uses port12223, AP will use an ephemeral port based on hash of itsEthernet MAC)

    Control traffic between Cisco AP and Controller isencapsulated and encryptedUses Advanced Encryption Standard (AES-CCMP) encryption

    Data traffic between Cisco AP and Controller isencapsulated

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    Layer 2 Mobility

    All controllers in same Mobility GroupClient connects to AP A onController 1

    Client database entry created

    Client roams to AP B on Controller 1

    PKC and CCKM provide fast roam times for supported clients. Keys are cached, so no needto re-authenticate to Radius server.

    Client roams from AP B (Controller 1)to AP C (Controller 2)

    Controller 2 makes a Mobility Announcement topeers in Mobility Group looking for Controller with client MAC

    Controller 1 responds, handshakes, ACKs

    Client database entry moved to Controller 2

    PMK data included (master key data fromRadius server)

    PKC and CCKM provide fast roam times for supported clients. Keys are cached, so no needto re-authenticate to Radius server.

    Controller 1 Controller 2

    AP A AP B AP C

    Client Database

    MAC, WLAN, AP, QoS, IP, Sec,

    Client Database

    MAC, WLAN, AP, QoS, IP, Sec,

    MobilityAnnouncement

    Roam is transparent to clientSame DHCP address maintainedProactive Key Caching with WPA2/802.11i(Funk or MS client)

    move

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    Layer 3 Mobility

    All controllers in same Mobility GroupEthernet in IP Tunnels automaticallycreated between controllers

    Client connects to AP B onController 1

    Client database entry created as ANCHOR

    Client roams to AP C on Controller 2Controller 2 makes a Mobility Announcementto peers in Mobility Group looking for Controller with client MAC

    Controller 1 responds, handshakes, ACKs

    Client database entry copied to Controller 2

    Marked as FOREIGN

    PMK data included (master key data fromRadius server)

    Proactive Key Caching provides fast roam timesfor WPA2/802.11i clients. No need to re-authenticate to Radius server.

    Client roams to AP on 3rd Controller Same as above except FOREIGN client

    DB entry moved from previousForeign Controller

    Controller 1 Controller 2

    AP B AP C

    Client Database

    MAC, WLAN, IP, Sec, ANCHOR

    Client Database

    MAC, WLAN, IP, Sec, FOREIGN

    Roam is transparent to clientTraffic from client to network exits at Foreign Controller Traffic to client tunneled from Anchor to Foreign Controller Same DHCP address maintainedProactive Key Caching with WPA/802.11i (Funk or MS client)

    Subnet A Subnet B

    MobilityAnnouncement

    Ethernet in IP Tunnel

    copy

    NOTE: The slide displays asymmetric trafficflows. When Symmetric mobility option is used,the traffic continues to flow through the anchor controller, in both directions.

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    Guest AccessLightweight Architecture

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    Guest Tunneling N+1 Redundancy

    Using EoIP Pings (data path)functionality Anchor WLCreachability will be determined

    Foreign WLC will send pings atconfigurable intervals to see if

    Anchor WLC is alive

    Once a Anchor WLC failure isdetected a DEAUTH is sendto the client

    Remote WLC will keep onmonitoring the Anchor WLC

    Under normal conditions round-robin fashion is used to balanceclients between Anchor WLCs

    Primary linkRedundant link

    Guest WLAN

    Controllers (Anchors)

    WirelessVLANs

    CampusCore

    LWAPP LWAPP

    Internet

    Guest Emp Guest Emp

    WCS

    EtherIPGuestTunnel

    EtherIPGuest

    Tunnel

    EmpEmp

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    Radio Resource Management

    Key RF challenges with 802.11:Limited non-overlapping channels

    Physical characteristics of RF propagation

    Contention for the medium

    Transient nature of RF environments

    RRM addresses these challenges:Continuous analysis of RF environment

    Dynamic channel, power management

    Coverage hole detection and correction

    Coverage resiliency

    Can override for non-standard deployments

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    RF Grouping

    NEIGHBOR MESSAGESSent at full power

    - Contain information about the AP- Authenticated via a MIC based on RF Group

    Name

    < -70dbm

    If APs on different controllers hear neighbor messagesfrom APs in the same RF Group at -80 dBm or stronger, they group their RF domains

    Neighbor messages protected via digital signature

    Channel and power then computes as a group

    Wireless Controller ARF Group =

    Wireless Controller BRF Group =

    RF GROUP

    Controllers elect an RF Group Leader that analyzes RF data andneighbor relationships to make more optimized decisionsabout the RF environment for the system

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    RF Grouping

    Multiple RF Domains can exist within asingle RF Group

    RRM is calculated on a per RFDomain basis

    RF Domains can be inter-controller or intra-controller

    Multiple RF Groups may be formed evenwhen controllers share an RF Group name

    RF Groups/Domains apply per PHY type

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    Location Services New Features

    Cisco Compatible Extensions Wi-Fi Tag Specification

    Telemetry Information

    Battery Information

    Emergency Group NotificationsChokepoint Support

    New Location Protocol (LOCP)

    Location Appliance Algorithm Enhancements for Antenna Elevation and Azimuth

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    Features HREAP LWAPP Architecture

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    Connected Mode vs. Standalone Mode

    Connected mode When H-REAP can reach Controller (connected state), it gets help from controller tocomplete client authentication

    Standalone mode When controller is not reachable byH-REAP, it goes into standalonestate and does client authentication by itself

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    Features 802.11n LWAPP Architecture

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    802.11n Overview

    BenefitsIncreased throughput

    Greater reliability

    Greater coverage predictabilityBackwards compatibility

    Technical Advances

    Multiple Input Multiple outputPHY Efficiencies

    MAC Enhancements

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    MIMO

    Diversity Spatial

    Multiplexing

    Beamforming

    Maximum RatioCombining

    Channel Aggregation

    Subcarriers

    Duplicate Format

    Shorter GuardIntervals

    ModulationRates

    PHYEnhancements

    MAC Efficiency

    Frame Aggregation

    MTBA

    RIFS

    SM power save

    PSMP

    802.11n OperationImproved Performance Via

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    54 48 36 24 Mbps

    54 MbpsMRC

    TxBF

    Spatial Multiplexing

    802.11a/g AP(non-MIMO)

    802.11n AP(MIMO)

    802.11a/g client(non-MIMO)

    802.11a/g client(non-MIMO)

    300 Mbps802.11n AP

    (MIMO)

    802.11n client(MIMO)

    MRC

    TxBF

    Spatial Multiplexing

    MRC

    TxBF

    Spatial Multiplexing

    802.11n OperationMIMO Impact

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    DIFS/AIFS

    PIFS

    SIFSContention Window

    Back-Off Window

    Time (t)

    Busy Medium Next Frame

    SIFS

    PIFS

    DIFS

    AIFS EIFS

    RIFS

    Short Interframe Space

    PCF Interframe Space

    DCF Interframe Space

    Arbitration Interframe SpaceExtended Interframe Space

    Reduced Interframe Space

    RIFS

    802.11n OperationMAC Enhancements Reduced Interframe Space

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    Features WCS LWAPP Architecture

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    WLAN Planning Tool

    Optimize WLAN design for coverage or performance

    Assign RF characteristics tobuilding material

    Integrated floor plan editor

    WCS suggests optimal AP placement andgraphically displaysexpected coverage area

    Printable reports

    Minimize the need for manual site survey

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    WLAN Configuration New Looks

    Monitoring and

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    Monitoring andTroubleshooting

    Hierarchical-Google earthviews (campus, building,floors) all provide quick status

    Intuitive heat maps showcoverage area and

    performanceChannel, power, coverage holes,utilization, etc.

    Alarm filtering, correlation, ande-mail forwarding

    Dashboards provide summaryinformation for network,clients, and security

    Detect and report issuespertaining to noise,

    interference, and capacity

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    RF Monitoring Floor Activity

    Access Point Details

    Individual Client Usage Details

    AP status indicated by icon color.

    APs and many fields are links toprovide drill down details

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    Client Troubleshooting Tool

    Assist networkadministrators to diagnoseand suggest fixes tocommon client problems

    Debug layer 1 to layer 3client problems using astep by step method

    Highlight differentnetworking layers

    Ability to dig into detailsand logs as needed

    Recommendscorrective actions

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    Monitoring Enhancements

    FeaturesEnhanced to support simplifiedWLAN monitoring

    DashboardFloor maps (next slide)

    Alarm and network summary

    Search toolStreamlined mapping functionality

    BenefitsEasy and flexible customizationQuick visualization of WLAN statusEver-ready access toWLAN summaryExecute searches more quicklyHierarchical visualization of allWLAN locations

    Dashboard

    Mapping Hierarchy Alarm Summary

    Search

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    Dynamic Troubleshooting: APs

    FeaturesIncreased visibility intowireless infrastructure

    Access point wired and wirelessconnection information stored

    Client association anddisassociation occurrences listed

    Benefits

    Additional information assistswith troubleshooting

    Connectivity issues and failures

    Potential client issues

    Client Association Details

    Access Point Connection Information

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    Dynamic Troubleshooting: Clients

    FeaturesQuick access to critical clientinformation

    Access client troubleshooting toolfrom anywhere within Cisco WCS

    New client mobility information -how and why a client roamed

    Client details screen includes newinformation and aggregation of existing information

    Benefits

    Easy-to-read display of clientinformation

    More data to assist with clientmonitoring, management, and

    troubleshooting

    Client Troubleshooting Tool

    Client Mobility Information

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    Streamlined Configuration Templates

    FeaturesController Template Launch Padwith enhanced user interface

    Mouse-over feature gives quickdescription of each template

    Quick creation and scheduling of

    templates60+ configuration templates

    Access point configurationtemplates quickly customizable

    Benefits

    Easy-to-use, simplifiedinterface to create, select,and manage WLAN controller and access point templates

    Mouse-Over

    Controllers

    Access Points

    CustomizedTemplates

    60+Customizable

    Templates

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    Expanded Flexible Reporting

    FeaturesReport Launch Pad deliversrobust fully customizable reporting

    Flexible user-defined customization

    Mouse-over feature provides quickdescription of each report

    Over 40+ customizable reportsBenefits

    Quickly generate on-demand or scheduled reports

    Reduce or eliminate the need

    to manually gather criticalWLAN information

    Improve operationalproductivity with preconfiguredand customized reports

    Mouse-Over

    40+ Reports

    Customized Reporting

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    Wireless ProductsControllers and Access Points

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    WLAN Controllers

    FeaturesEnterprise scalability andreliabilityReal-time RF ManagementMulti-layered security

    Mobility managementStandalone and integratedoptions

    BenefitsUp to 1500 APs per Cat6K chassisCost-effective solution for main, branch, and remotecampuses as well as SMBIdeal for data, voice, and videoWired and wireless integration

    Wireless LAN Controllers

    Catalyst 6500 Series Wireless

    Services Module (WiSM)

    Switch and Router Platforms

    Network Unification

    4400 550021xx

    WiSM

    Catalyst 3750GIntegrated WLC

    SwitchIntegrated Services

    Routers WLCM

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    WLAN Access Points

    FeaturesIndustrys best range andthroughputEnterprise-class securityOnly 802.11n Draft 2 support

    with PoESimultaneous air monitoringand traffic deliveryWide area networking for outdoor areas

    BenefitsZero-touch managementNo dedicated air monitorsSupports all deploymentscenarios (indoor and outdoor)From secure coverage toadvanced services

    Indoor Access Points

    Indoor Rugged Access Points

    1130AG 1140ABGN

    1240AG

    1230AG1250ABGN

    Outdoor Access Points/Bridges

    1510 1400 13001520

    Access Points

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    Configuration Examples

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    Interface Dynamic

    Dynamic Interfaces are generally designed for WLANclient data and provide support for multiple VLANinstances

    Dynamic interfaces are manually configured by the

    administrator

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    Controller ConfigurationWelcome to the Cisco Wizard Configuration Tool

    Use the '-' character to backupSystem Name [Cisco_36:d7:83]: Networkers08Enter Administrative User Name (24 characters max): adminEnter Administrative Password (24 characters max): *******Re-enter Administrative Password : *******Service Interface IP Address Configuration [none][DHCP]:Enable Link Aggregation (LAG) [yes][NO]:Management Interface IP Address: 192.168.100.10Management Interface Netmask: 255.255.255.0Management Interface Default Router: 192.168.100.1Management Interface VLAN Identifier (0 = untagged):Management Interface Port Num [1 to 4]: 1Management Interface DHCP Server IP Address: 192.168.100.1AP Transport Mode [layer2][LAYER3]:AP Manager Interface IP Address: 192.168.100.11AP-Manager is on Management subnet, using same valuesAP Manager Interface DHCP Server (192.168.100.1):Virtual Gateway IP Address: 1.1.1.1Mobility/RF Group Name: mobile-1Enable Symmetric Mobility Tunneling [yes][NO]:Network Name (SSID): nw08_wlanAllow Static IP Addresses [YES][no]: noConfigure a RADIUS Server now? [YES][no]:Enter the RADIUS Server's Address: 192.168.100.5Enter the RADIUS Server's Port [1812]:Enter the RADIUS Server's Secret: test1234Enter Country Code list (enter 'help' for a list of countries) [US]:

    Management Interface

    AP Manager Interface

    Service Interface

    Virtual Interface

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    Controller ConfigurationEnable 802.11b Network [YES][no]:

    Enable 802.11a Network [YES][no]:Enable 802.11g Network [YES][no]:Enable Auto-RF [YES][no]:Configure a NTP server now? [YES][no]: noConfigure the system time now? [YES][no]:Enter the date in MM/DD/YY format: 04/27/08Enter the time in HH:MM:SS format: 18:27:50Configuration correct? If yes, system will save it and reset. [yes][NO]: yesConfiguration saved!Resetting system with new configuration...

    (Cisco Controller)Enter User Name (or 'Recover-Config' this one-time only to reset configuration to factorydefaults)User: admin Password:*******(Cisco Controller) >show interface summaryInterface Name Port Vlan Id IP Address Type Ap Mgr Guest-------------------------------- ---- -------- --------------- ------- ------ -----ap-manager 1 untagged 192.168.100.11 Static Yes Nomanagement 1 untagged 192.168.100.10 Static No Noservice-port N/A N/A 0.0.0.0 Static No Novirtual N/A N/A 1.1.1.1 Static No No(Cisco Controller) >

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    References

    Understanding the Lightweight Access Point Protocol (LWAPP)http://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps6306/prod_white_paper0900aecd802c18ee_ns337_Networking_Solutions_White_Paper.html

    Deploying Cisco 440X Series Wireless LAN Controllers

    http://www.cisco.com/en/US/docs/wireless/technology/controller/deployment/guide/dep.html

    Wireless LAN Controller and Lightweight Access Point Basic Configuration

    http://www.cisco.com/en/US/products/hw/wireless/ps430/products_configuration_example09186a0080665cdf.shtml

    Cisco Wireless Control System (WCS)

    http://www.cisco.com/en/US/prod/collateral/wireless/ps5755/ps6301/ps6305/product_data_sheet0900aecd802570d0.html

    Cisco Client Link Technology

    http://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps10092/white_paper_ c11-516389.html

    Cisco Wireless Product Overview

    http://www.cisco.com/en/US/products/hw/wireless/index.html

    Complete Your Online

    http://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps6306/prod_white_paper0900aecd802c18ee_ns337_Networking_Solutions_White_Paper.htmlhttp://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps6306/prod_white_paper0900aecd802c18ee_ns337_Networking_Solutions_White_Paper.htmlhttp://www.cisco.com/en/US/docs/wireless/technology/controller/deployment/guide/dep.htmlhttp://www.cisco.com/en/US/docs/wireless/technology/controller/deployment/guide/dep.htmlhttp://www.cisco.com/en/US/products/hw/wireless/ps430/products_configuration_example09186a0080665cdf.shtmlhttp://www.cisco.com/en/US/products/hw/wireless/ps430/products_configuration_example09186a0080665cdf.shtmlhttp://www.cisco.com/en/US/prod/collateral/wireless/ps5755/ps6301/ps6305/product_data_sheet0900aecd802570d0.htmlhttp://www.cisco.com/en/US/prod/collateral/wireless/ps5755/ps6301/ps6305/product_data_sheet0900aecd802570d0.htmlhttp://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps10092/white_paper_c11-516389.htmlhttp://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps10092/white_paper_c11-516389.htmlhttp://www.cisco.com/en/US/products/hw/wireless/index.htmlhttp://www.cisco.com/en/US/products/hw/wireless/index.htmlhttp://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps10092/white_paper_c11-516389.htmlhttp://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps10092/white_paper_c11-516389.htmlhttp://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps10092/white_paper_c11-516389.htmlhttp://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps10092/white_paper_c11-516389.htmlhttp://www.cisco.com/en/US/prod/collateral/wireless/ps5755/ps6301/ps6305/product_data_sheet0900aecd802570d0.htmlhttp://www.cisco.com/en/US/prod/collateral/wireless/ps5755/ps6301/ps6305/product_data_sheet0900aecd802570d0.htmlhttp://www.cisco.com/en/US/products/hw/wireless/ps430/products_configuration_example09186a0080665cdf.shtmlhttp://www.cisco.com/en/US/products/hw/wireless/ps430/products_configuration_example09186a0080665cdf.shtmlhttp://www.cisco.com/en/US/docs/wireless/technology/controller/deployment/guide/dep.htmlhttp://www.cisco.com/en/US/docs/wireless/technology/controller/deployment/guide/dep.htmlhttp://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps6306/prod_white_paper0900aecd802c18ee_ns337_Networking_Solutions_White_Paper.htmlhttp://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps6306/prod_white_paper0900aecd802c18ee_ns337_Networking_Solutions_White_Paper.html
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    pSession Evaluation

    Give us your feedback and youcould win fabulous prizes.Winners announced daily.

    Receive 20 Passport points for each session evaluation youcomplete.

    Complete your session evaluationonline now (open a browser through our wireless network toaccess our portal) or visit one of the Internet stations throughoutthe Convention Center.

    Dont forget to activate your Cisco Live Virtual account for access toall session material, communities, andon-demand and live activities throughoutthe year. Activate your account at theCisco booth in the World of Solutions or visitwww.ciscolive.com .

    http://www.ciscolive.com/http://www.ciscolive.com/
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