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BRKEWN-2011-Prime to Manage Wlan

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how to use Cisco Prime to manage enterprise WLAN

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  • #clmel

    Using Prime to Manage Wireless LAN Deployments

    BRKEWN-2011

    Tjie Seng, Njauw

    Consulting Systems Engineer

    2

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Session Agenda

    Introducing Cisco Prime Infrastructure

    Installation and Initial Setup

    Planning and Deploying a Wireless Network (planning tool, AirMagnet/Ekahau integration)

    Configuration Tools

    Monitoring the Network

    Tools and Troubleshooting

    Reporting

    Advanced Topics

    3

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Session Objective

    This session focuses on Cisco Prime Infrastructure (PI) as a deployment, management, and troubleshooting tool for Cisco Unified Wireless and wired (access) networks. Attendees are required to have familiarity with basics of PI installation; topics covered in this session are, but not limited to: deployment options with PI (templates, auto-provisioning); operational insights, system dashboards, trends, alarms; drill-downs, cross-linked intuitive workflows to monitor client related information; enhanced reporting interface design and customisation abilities.

    4

  • Introducing Cisco Prime Infrastructure

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Cisco Prime Infrastructure

    Single platform for consolidated management of wired and wireless access infrastructure and endpoints

    Extends the functionality of Cisco WCS/NCS, provides complete lifecycle management of wired and wireless access networks

    Provides monitoring of endpoint security policy integration with Cisco Identity Services Engine (ISE)

    All functionality in Cisco WCS/NCS is also supported in PI

    6

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Cisco Prime Infrastructure Where It Fits In The Network

    7

    NMSP over SSL

    Cisco Prime

    Infrastructure

    Cisco Wireless LAN

    ControllerCisco

    Mobility Services

    Engine (MSE)

    Access

    Point

    Location API via

    SOAP/XML over

    HTTPS

    3rd-party location

    applicationHTTPS

    Client Browser

    Active

    RFID Tag

    Wireless

    Client

    API

    ISE

  • Installation and Initial Setup

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Virtual AppliancePhysical Appliance

    Appliance Delivery Models

    9

    Application &

    Components

    OS

    Cisco-branded

    Hardware

    (1RU)

    Cisco

    Provided

    Application &

    Components

    OS

    Cisco

    Provided

    Customer

    Provided

    Virtual Infrastructure

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Initial Setup

    Setup script

    Guides network administration through set of questions for setting basic parameters

    Changes to set parameters can be made at a later time via CLI

    Secondary (HA) server setup

    Same software is configured during setup for primary of secondary operation

    Server configured for primary operation cannot be reconfigured for secondary operation (or vice versa)

    - appliance needs to be reinstalled and configured for secondary operation

    10

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Prime Infrastructure 2.X: Virtual OVA ServerVirtual

    Appliance Size

    Virtual

    CPU

    Memory

    (DRAM)

    HDD Size Throughput

    (Disk I/O)

    Max

    Concurrent

    Clients/Users

    API

    Clients

    Express 4 12 GB 300 GB 200 MBps 5 2

    Custom

    Express8 16 GB 600 GB 200 MBps 10 2

    Standard 16 16 GB 900 GB 200 MBps 25 5

    Pro 16 24 GB 1200 GB 200 MBps 50 5

    Mapping of PI 1.x to 2.x

    OVA/Bundle/SKU

    PI 1.x PI 2.x

    Small Express

    Medium Express or Custom Express

    Large Standard

    Extra

    Large

    Pro

    If using a Small or Med OVA from PI 1.2/1.3 and have not

    significantly added more devices or turned on new features,

    can migrate to the Express OVA. All current numbers of

    scale with PI 1.2/1.3 will carry forward to PI 2.x

    ** Important Field Notice **

    11

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Prime Infrastructure 2.X ( Gen 1 )Physical Appliance and Mapping

    If your customer is using the PI Physical Appliance with PI 1.2/1.3 and have not significantly added more

    devices or turned on new features, they can migrate to PI 2.1 with the same number of APs or devices.

    ** Important Field Notice **

    In PI 2.1, the PI Physical Appliance maps to the Standard OVA (for scalability purposes) Physical Appliances are field upgradable Prime Infrastructure Appliance comes pre-installed with Prime Infrastructure 2.0 Deploying Cisco Prime NCS Virtual Appliance on CiscoWorks Wireless LAN Solution Engine (WLSE)

    models 1130-19 or 1133 is not supported.

    Physical

    AppliancePhysical CPU Memory HDD Size

    Throughput

    (Disk I/O)

    Max. Web

    Clients

    Max. API

    Clients

    Cisco Prime Appliance

    2 CPUs

    8 Cores (16 Threads)

    16 GB

    900 GB

    (4x300GB RAID5)

    200 MB/s 25 5

    12

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Prime Infrastructure 2.x Scaling/Sizing Guidelines

    Equiv PI 1.x => SmallSmall/Mediu

    mLarge

    Extra Large

    PhysicalAppliance

    PI 2.x => ExpressCustom Express

    Standard Pro Physical

    Devices

    Max Unified AP 300 2,500 5,000 20,000 5,000Max Autonomous AP 300 1,000 3,000 3,000 3,000Max WLAN Controllers

    5 50 500 1,000 500

    Max Wired (Switches, Routers)

    300 500 6,000 13,000 6,000

    Max MSE 5 10 25 25 25NAMs 5 5 500 1,000 500Max Number of Devices

    500 3,000 10,000 24,000 10,000

    Clients

    Wireless (Roaming) Clients

    4,000 30,000 75,,000 200,000 75,000

    Wireless (Transcient) Clients

    1,000 5,000 25,000 40,000 25,000

    Wired Clients 6,000 50,000 50,000 50,000 50,00013

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Equiv PI 1.x => SmallSmall /

    MediumLarge

    Extra Large

    PhysicalAppliance

    PI 2.x => ExpressCustom Express

    Standard

    Pro Physical*

    Monitoring

    Max Interfaces 12,000 50,000 25,0000 35,0000 25,000Netflow Rate (flows/sec) 3,000 3,000 16,000 80,000 16,000Events Sustained Rate (events/sec)

    100 100 300 1000 300

    Max NAM Data Polling Enabled

    5 5 20 40 20

    SystemMax Number Sites/Campus 200 500 2,500 2,500 2,500Max Virtual Domains 100 600 1,200 1,200 1,200

    VM Requirements(vCPU/ Mem/ Disk / Disk I/O)

    4v CPU/12GB / 300 GB / 200

    Mbps

    8 vCPU/16GB / 600 GB /200

    Mbps

    16 vCPU/ 16GB / 900GB /

    200 Mbps

    16 vCPU / 24GB /

    1200GB / 200 Mbps

    16 Threads / 16GB /

    900GB (w/ RAID 5) / 200 Mbps

    VMWare ESX Requirements ESXi 4.1 or 5.0ESXi 4.1 or

    5.0ESXi 5.0 ESXi 5.0 N/A

    14

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Virtual Machine Sizing

    15

    With Hyper-threading 1 core = 2 threads = 2 vCPUs; Without Hyper-threading 1 core = 1 Thread 1 vCPU

    Custom Express OVA is not available as a downloadable OVA. Customers can start with Express OVA and customise with specified

    parameters for # of vCPU, RAM Size, Disk Size: Refer to:

    https://supportforums.cisco.com/docs/DOC-37253

    Custom express OVA can be used to deploy Assurance along with Prime Infrastructure Lifecycle licenses

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Browser Support

    Note:

    It is strongly recommended to use a client with at least 4 GB or more; more memory helpsend-user experience

    Clearing browser and flash cache helps; use the latest version of Adobe Flash

    Browser Version Notes

    Internet Explorer 10, 11Plug-in is not required for Lobby

    Ambassador user

    Mozilla Firefox 30 or laterLatest version may work, but may

    not have been tested

    Mozilla Firefox ESR 17 or 24ESR is stable version w/ less

    frequent updates

    Google Chrome 30 or laterLatest version may work, but may

    not have been tested

    16

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Scaling

    With Hyper-threading 1 core = 2 threads = 2 vCPUs;Without Hyper-threading 1 core = 1 Thread = 1 vCPU

    Custom Express OVA is not available as a downloadable OVA. Customers can start with Express OVA and customise with specified parameters for # of vCPU, RAM Size, Disk Size: Refer to:

    https://supportforums.cisco.com/docs/DOC-37253

    Please note: the scale numbers are generally soft limits and are provided as deployment guidelines for each of the OVA sizes and physical appliances

    17

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    OVA Migration to PI 2.X Matrix

    Pre-2.1 Physical/Virtual

    ApplianceMaps to

    WCS 7.x Standard OVA1

    Physical Appliance Physical Appliance2

    Small Express OVA

    Medium Express OVA

    Large Standard OVA (for Netflow Rate 16K flows/sec, move to Pro instead of Standard

    18

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    WCS/NCS/Prime Infrastructure - Migration Path Summary

    Upgrade

    to PI 1.2.1

    Upgrade to

    NCS 1.1

    WCS7.0.164.3

    7.0.172.0

    7.0.220.0

    7.0.230.07.0.240.0

    NCS1.0.1.4

    1.0.2.29

    1.1.0.58

    1.1.1.241.1.2.12 SR-X*

    NCS/PA-WAN1.1 (1.1.0.1114)

    1.1.1 (1.1.0.1116)

    CPI

    1.2.0.1031.2.1.12

    Upgrade

    to PI 1.3

    Inline upgrade

    Need to install a

    patch

    DB Migration

    License Migration

    Upgrade

    to PI 2.1

    CPI

    1.3.0.20

    Requires Patch

    ncs_1_1_1_24-Update.13.4.tar.gz

    CPI

    2.1.0.85

    * Requires special patch to migrate forwards

    19

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Migration, Maintaining DB Integrity

    Step 1 - Older WCS upgrade to WCS 7.0.230.0

    Step 2 - WCS 7.0.230.0 upgrade to NCS 1.1.1.24

    Step 3 - NCS 1.1.1.24 load patch ncs_1.1.1.24-Update.13.4.tar.gz

    Step 4 - NCS 1.1.1.24 (patched) upgrade to PI 2.1.0.85

    Not all content is migratedAll Events, Certain Reports (AP Image Predownload, AP Profile Status, AP Summary, Client Count, Client Summary, Client Traffic, PCI Report, PCI Compliance Detailed and Summary reports, Preferred Call Network Summary report, Rogue APs, Adhoc Rogues, New Adhoc Rogues, Security Summary, and Guest Session reports). Dashboard customisation.

    Also RADIUS/TACACS server IP and credentials and root password are not migrated

    Non-root users and their credentials are migrated. Also, client historical session information will be migrated.

    20

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Initial Setup

    21

    Setup script guides network administration through set of questions for setting basic parameters

    Changes to set parameters can be made at a later time via CLI

    Secondary (HA) server setup (no additional licensing costs)

    Same software is configured during setup for primary or secondary operation

    Server configured for primary operation cannot be reconfigured for secondary operation (or vice versa)

    - software must be reinstalled to be configured for secondary operation

    Licensing based on (v)UDI (Unique Device Identifier) of primary server

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    High-Availability - Components and Operation

    22

    At the heart of the high-availability design is the Health Monitor (HM) Process

    Other components in Prime are JVM (PI), Database, and Apache webserver

    HM is sub-divided into smaller components: Core HM: Configures, maintains state and starts/stops the HA configuration

    across Prime servers

    Heartbeat: Responsible for maintaining communication between the primary and secondary servers (over HTTPS, port 8082); timeout is set to two (??) seconds, with three retries

    Application Monitor: Communicates with the Prime framework components on the primary server

    DB Monitor: Configures database replication

    File Sync: Identifies file changes, compression, and statistics maintenance

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Cisco Prime Infrastructure High Availability

    23

    When an active (primary) Prime fails, secondary Prime takes over operations for the failed primary Prime and continues to provide service.

    If the standby Prime doesnt receive 3 heartbeats (timeout=30 seconds) then either the standby Prime will become active (automatic failover) or email will be sent to network admin (manual failover)

    Failover (primary to secondary) can be automatic or manual

    Failback (secondary to primary) is always manual

    Active Standby

    Database replication

    HeartbeatHeartbeat

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    High-AvailabilityThings to Know

    24

    Both the primary and failover Prime servers should run the same software version

    Both the primary and failover Prime servers should be the same size

    Email server and receiver must be configured (used for notifications)

    For communication between the primary and secondary, HM port must be allowed through firewall if firewall is in the path between primary and secondary servers

    Failover mode must be carefully selected (and remembered): manual vs. automatic

    Authentication key is created during the install, and is used by the primaryand failover Prime servers for communication(and also logging into the HM web page)

    HM available at: https://:HMport (e.g.: https://10.10.10.20:8082)

  • Planning and Deployment

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Site Grouping

    26

    Sites can be organised into a hierarchy of Campuses and Buildings

    Sites allows for Devices, Traffic, End-users and Alarms/Events to be organised based on the physical structure of the network

    Users of Prime Infrastructure can be assigned to manage specific groups of Sites, called Virtual Domains based on their responsibilities

    The Monitoring Dashboards allows all the data collected by Prime Infrastructure / Prime Assurance to be viewed based on Sites

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Adding Devices to Sites and Groups

    27

    Operate > Device Work Centre

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Virtual Domains

    28

    Virtual Domain consists of a set of devices and/or sites

    user view can be restricted to information based on virtual domain

    user can add new virtual domain by navigating to Administration > Virtual Domains

    To add users, navigate to Administration > User Roles & AAA.

    User can be added and assigned predefined static roles. Besides complete access, you can give administrative access with differentiated privileges to certain user groups

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Virtual Domains

    29

    Hierarchical Domains Selected users have access to individual domains

    Top (root) user has complete access to all domains

    Standard Prime Infrastructure features for all domains

    Distributed Router Deployment Dedicated Router per virtual domain

    Configuration and monitoring of Router allowed at individual domain level

    Centralised Router Deployment Shared Controller (e.g.: ISR,) across multiple

    virtual domains

    Only monitoring views for particular domain; configuration of shared ISR at topmost domain

    SW 1

    ASR 1ASR

    2ASR 3

    SW 3

    ISR

    6

    ISR

    5

    ISR

    11

    ISR 12

    ISR 10

    MarketingPurchasing

    Engineering

    Virtual Domains - Organisation Name

    Bldg 1

    Remote Site #1 Bldg 4

    Campus A Campus C

    Virtual Domains - Geographic Regions

    Remote Site #2

    Bldg 3

    Bldg 2

    Bldg 5

    Bldg 6Bldg 8

    Blgd10

    Bldg 9Bldg 7

    Campus B

    ISR

    7ISR

    8ISR

    9SW 2 SW 4

    Root Domain

    Root Domain

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public 30

    Network PartitioningProvides the capability for PI to be segmented by network elements (controllers, APs, switches, maps).

    Partitioning GranularityAlarms, reports, searches, applied templates, config groups are virtual domain aware.

    User-Level ControlGranular control of user/admin privilege level (defined in PI and RADIUS/TACACS).

    Virtual Domains vs. Roles

    30

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public 31

    Virtual Domain Setup

    Define to network

    components (maps,

    wired/wireless devices)

    in virtual domain

    Assign virtual domain to

    user to limit user-level

    visibility and control.

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Virtual Domain Roles: User Setup

    32Cisco ACS Cisco PI

    Assign virtual

    domain to user to

    limit user-level

    visibility and control.

    User accounts

    provides

    granular level

    of user access.

  • Configuration Tools

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Controller Template LaunchPad

    34

    Tree-based hierarchy continues to

    exist as left-hand navigation

    All-in-one, high-level view of

    template categories in PI which

    may be expanded or collapsed for

    easier navigation and viewing

    Each template provides a callout icon

    which, on mouse-over, provides easy

    to understand description of what the

    template is and how it may be used to

    configure certain attribute(s).

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Templates: Discovery From Controller

    35

    Templates are added to PI database when a WLC is first added to PI

    Template names can be changed to more meaningful names after discovery

    Additional configuration changes on the WLC may be pulled in to PI via the Discover templates from controller option

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Configuration Config-Groups Overview

    36

    What Are Config-Groups?

    An easy way to group controllers logically

    Provides a way to manage controllers with similar configurations

    Extract templates from existing controller to provision

    Schedule configuration sets

    Cascade Reboot

    Manage Mobility Groups, DCA, and Configuration Auditing

    When Are Config-Groups Used?

    Group sites together for easier management for:

    Mobility Groups

    DCA and Regulatory Domain Settings

    Schedule remote configuration changes

    Groups sites to ensure compliance with configuration policies

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Configuration-Groups How-To: Setup

    37

    Select and add later: Only create the config group and then add controllers and

    templates at another time

    Copy Templates from controller: Copy templates from one of the controllers

    currently in PI and then apply them to

    controllers in this config group.

    Note: if controllers templates are not already discovered, they can be

    discovered from the Configure Controllers page

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Configuration-Groups: Things to Remember

    Template order is very important!

    Background audit is performed during network and controller audit

    Background audit and audit enforcement can only run when template-based audit is selected (under AdministrationSettings)

    WLC(s) may be part of multiple configuration groups so be careful while setting mobility group names

    38

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Automatic audits based on

    configuration syncbackground task.

    Specify frequency of audit

    Allows easy reconciliation in the event of a configuration mismatch

    Helps ensure WLCs comply with configuration policies

    ConfigurationAuditing

    39

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Quick Audit Summary and Reconciliation

    40

    Audit Summary

    Restore or Maintain Config

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Audit Settings

    Audit Mode Basic Audit: Perform an audit on current WLC configuration and compare it

    with the configuration in PI

    Template-Based Audit: Perform an audit on current WLC configuration with respect to applied templates, config groups background templates and then the configuration in PI

    Audit On All Parameters: Audit on entire WLC configuration

    Selected Parameters: Audit on selected parameters from the templates

    41

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Scheduled Image Download to Controller

    42

    Provides option to schedule software download (FTP/TFTP) to controllers.

    Task can be saved for future scheduling.

    Reboot can be scheduled at a future date/time.

    Email notification can be sent after completion of download.

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Configuration - Maps

    Why Maps?

    Track wireless clients and tags, and play location history across campus

    Track and mitigate rogue devices

    Display Chokepoints

    Display Mesh AP relationships

    Integrate outdoor wireless mesh with Google Earth

    Represent wireless coverage on campus, and plan for growth

    View Channel and Tx Power plans provisioned by RRM

    View AP and RF Profile at the floor level

    Provision and display coverage areas, markers and other objects and use them with location notifications

    Post-Deployment: VoWLAN and Location Readiness tools

    43

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Map Export/Import

    44

    Provides ability to export maps from source WCS/NCS/PI servers to destination PI server.

    Can select all maps or subset. Export/import of map includes both map and APs

    placed on map.

    Option to export calibration information. Exported via tar gzipped XML file. Import process ungzips/untars XML file automatically.

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Adding APs to Maps

    AP Discovery

    This can be dynamic or manual depending on AP naming syntax used and how APs are physically deployed

    Manual

    self explanatory and with a small number of APs probably the most typical way for deploying and selecting AP for positioning on MAPs with large multi site deployments impracticable, time consuming and prone to error

    Dynamic

    Using Hierarchy Naming convention based on Campus, Building Floor and Device automates a complex time consuming process APs require naming before importing into the data baseDoes not eliminate final map APs x and y position

    45

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Hierarchical AP Provisioning

    Select Hierarchy Creation

    Use Sample AP Name for

    Syntax

    46

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Maps Layout

    47

    Hierarchical

    Layout for easy

    navigation

    Default View of Campus,

    Buildings, and Floors can be

    easily changed with the

    Quick Filters

    Adding Campus or Buildings are

    made easy with the drop-down

    menu actions through an easy

    wizard that walks you through

    provisioning floor plans and APsBuilding view provides a

    quick glance in to floorsstatus and alarm summary

    for easier troubleshooting

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Maps Layout CleanAir

    48

    Quickly filter on

    subset of interferers

    on floor.

    Can specify other

    parameters: severity

    level, zone of impact.

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    New Maps - Interferer Clusters

    49

    Interferers that are in close

    proximity to one another

    are displayed as cluster.

    Allows user to see

    interferer details.

    Interferer details can

    be optionally

    displayed.

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    New Maps Client Clusters

    50

    New UI clusters clients that

    are in close proximity to one

    another.

    Workflow allows user to see

    specific client information.

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Real-Time Heatmaps

    Based on AP-to-AP RSSI measurements

    Predictive (legacy) heat maps still supported

    Provides graphical view of RSSI based on set of nearest APs vs. AP transmit power (predictive heat map)

    Configurable options for real-time heat maps:

    Min. number of APs

    Recompilation interval

    51

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Can view list of

    neighbouring APs and RSSI value that they

    hear the selected AP

    Real-Time Heat Map

    52

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Real-Time Heat Map

    53

    Provides list of

    neighbouring APs and RSSI value

    that hear the selected AP

  • Monitoring The Network

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Monitoring Dashboard Concepts

    Canned tabs of high-level system views

    Ability to add/remove tabs

    Ability to add/remove components within tabs

    Customise individual components

    Introduction of trending information at system level

    Quick drill-downs

    55

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Information Layout and Workflow Concepts

    Presents many intuitive ways to arrive at information

    Ability to drill-down to an individual client-level detail from dashboard

    Ability to drill-down with the help of Quick Filters

    Ability to sort on different attributes in client list pages

    Ability to perform and save intelligent searches

    Ability to customise list layout, items per page and content

    Perform advanced context-sensitive actions (such as launching a report from AP page) from page drop-downs

    56

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    Dashlet Customisation

    57

    Customisation

    per dashlet

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Finding Data Search Capability

    58

    PI and MSE represent a large data store

    How does admin filter on what category of data they are looking for?

    PI provides Advanced Search capability

    Search categories: alarms, access points, controller licenses, switches, clients (wired, wireless), chokepoints, events, interferers, wifi TDOA receivers, maps, rogue clients, shunned client, RFID tags

    Various filter criteria depending on search categories

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Basic Search Searches for: clients, devices (APs, controllers, switches), rogues (AP, ad hoc), alarms.

    Output is categorised.

    Advanced Search Multiple search categories and criteria (alarms,

    APs, controller licenses, switches, clients, chokepoints, interferers, TDOA receivers, maps,

    rogue clients, shunned clients, RFID tags).

    Searches can be saved for future use.

    Search Basic Versus Advanced

    59

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Using Search

    60

    Global Search Capability

    Searches can be performed on partial input

    Search output provides configuration and monitor links

    based on device type found

    Search parameters include IP Address, Usernames, MAC

    Addresses, SSIDs ,Rogues and

    AP Names

    Advanced searches can be saved

    for easy future reference and use

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Finding Data Interferers

    61

    Customised

    search for

    interferer criteria

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Finding Data Client Search

    62

    Use case: search for all authenticated wireless clients (802.11n, 5 GHz) on SSID blizzard

    Customised search for

    specific client criteria

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Monitoring - Client-Related Workflow

    Common Steps in a Troubleshooting Scenario:

    Lookup a client: MAC Address, Username, IP Address, Client type, Client state, From AP Details Page (example below)

    Where is the client now (and how is their RF profile)

    Where has this client been (Location playback, session and AP history)

    Active troubleshooting

    63

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    Monitoring: Client Details1

    64

    Basic Client Propertiescan be expanded for further details

    Client Association, Session

    History and Roam Reason

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    Monitoring: Client Details2

    65

    Client AP Association History

    Signal Statistics History

    Client Data Rate History

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    Client Information: Location

    66

    Provides location

    information based

    from MSE

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    Client Information: Location History

    67

    Provides the ability

    to play back location

    history of client.

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    Client Troubleshooting: Wireless Client

    68

    Status of client

    connectivity

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    Client Troubleshooting: Wired Client

    69

    Client status with

    recommended

    troubleshooting

    steps

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Client Troubleshooting Tool

    An easy way to identify client-related issues from within PI, without the need for extensive WLC debugs

    Look at the clients current state (and at what stage of the connection they might be having issues at)

    Allows for real-time troubleshooting and log retrieval from the WLC

    Allows for looking up historical, and relevant client and AP events

    Allows integration with ISE for authentication log retrieval

    Common problems:

    Watch out for misconfigured clients (common areas are WLAN profile settings, authentication and encryption settings, and any advanced extensions that might not be required

    Ensure WLC settings match the provisioned client profiles (security, SSID broadcast, WLAN override, etc.)

    Ensure data rate settings on the WLC (Mandatory, Supported and Disabled rates)

    Look for client exclusion settings (easy way to find excluded clients is via the quick filter in MonitorClients page

    70

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    Sleeping Client

    71

    Prior to WLC 7.5 release, client device connected to the WLC on web-auth enabled WLANs has to enter login credentials every time the client goes to sleep and wakes up.

    In WLC 7.5 release, client entry is cached for a configurable duration (up to 30 days / 720 hours)

    Sleeping interval is configured on a per WLAN basis

    When exceeding the user-idle timeout, client database entry is moved to a cache section of the database for the duration of the cache duration

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    Enable sleeping client

    and timeout value in

    WLAN template

    Sleeping Client Configuration

    72

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    Tracking Clients

    73

    Create policy for tracking one

    or more clients detected on

    the network

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    MonitoringAlarms and Events

    What Are Events? An occurrence of a condition (or change in condition) in the network managed by PI

    Not necessarily generated for every condition but could be a result of a pattern or threshold match by the WLC

    Events may not be useful in their raw form (unless troubleshooting, for example) and usually need further processing

    What Are Alarms? Correlated events result in alarms (PI allows looking up event history for alarms)

    Both Alarms and Events are categorised by severities Critical

    Major

    Minor

    Warning

    Informational

    74

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    PI - Alarms and Events

    Single page view of alarms and events for wired and wireless

    Persistent alarm summary and browser

    Quick and Advanced Filtering

    Advanced search capabilities

    75

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    Alarms Browser

    76

    Alarms sorted by Categories

    and Severities are hyperlinked

    to allow quick drill-down

    On-demand refresh

    and view

    customisation

    Persistent Alarm Summary

    toolbar. Expands to display

    alarm categories.

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    Alarm Details

    77

    Provides filtered view of alarms

    for wired and wireless

    Expandable view for

    each alarm for details

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    Northbound Event Notifications

    Cisco Wireless LAN Controller

    Cisco Prime Infrastructure

    NetworkManagementSystem (NMS)

    NorthboundSNMP Receiver

    SNMP Agent (sends notifications only)

    SNMP Manager (does GET/SET, receives traps)

    SNMP Agent

    SNMP

    SNMP

    78

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    PI + ISE: Client Posture and Profiling

    79

    Client authenticated using 802.1x

    via ISE

    ISE determines client to be

    Microsoft Workstation based

    on device fingerprinting

    Client session

    history

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    WLC - Native Client Profiling

    80

    WLC determines client to

    be Microsoft Workstation

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    Voice Audit Tool

    81

    Allows auditing current network configuration from a VoWLAN deployment perspective

    Use default rules and thresholds based on Cisco best practices

    Ability to customise the rules to match your network and requirements

    Provides a simple report with a list of configuration gaps

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    Voice Audit

    Select/edit audit rules based on VoWLAN best

    practice guidelines

    Select what to

    audit on (device,

    floor map)

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    Voice Audit

    83

    Report provides details

    on rules that were not

    met.

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    Voice Readiness ToolExample

    84

    Simple, post-deployment tool

    to verify or correct AP

    deployment and provides a

    way to determine VoWLAN

    readiness by band, and RSSI

    cutoff values

    2009 Cisco Systems, Inc. All rights reserved. Cisco PublicBRKAGG-2011

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    Location ReadinessExample

    85

    Simple, post-deployment tool to verify

    or correct AP deployment and provides

    information on what areas are under

    the Cisco recommended estimates

  • Reporting

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    Report LaunchPad

    87

    Report LaunchPad Easy Drill-Down

    Easily navigate to

    created/scheduled reports

    Modify/run existing reports

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    Report Customisation

    88

    Customise reports: select

    data most relevant for

    each report.

    Run report immediately or

    schedule to be run one-

    time only or periodically.

    Save report in user-

    specified destination, or

    mailed to one or more

    recipients.

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    Client Summary Report - Endpoint Type

    89

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    ISE Reports in PI

    90

    ISE reports cross-

    launched from within PI

    (single sign-on)

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    Subset of ISE reports

    cross-launched from

    within PI (single sign-on).

    PI + ISE Reports

    91

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    Application Visibility and Control (AVC)

    92

    AVC on a controller can classify and take action on 1039 different applications.

    Two actions, either DROP or MARK, are possible on any classified application.

    A maximum of 16 AVC profiles can be created on a WLC.

    Each AVC profile can be configured with a maximum of 32 rules.

    Same AVC profile can be mapped to multiple WLANs. However, one WLAN can have only one AVC profile.

    AVC is supported on WLANs configured for central switching only.

    Any application, which is not supported or recognised by AVC engine on WLC, is captured under the bucket of UNCLASSIFIED traffic.

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    AVC Application Visibility and Control

    93

    Application-level information -

    complete visibility of applications

    sending/receiving data on the

    network

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    AVC Wireless LAN Controller GUI

    94

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    Key Takeaways

    95

    PI provides full lifecycle management for wired/wireless infrastructure and endpoints

    Wired/wireless access infrastructure and endpoints need to be managed together

    Prime Infrastructure 2.1 is the single release for AireOS and IOS based controllers supporting all current and near term future network devices

    Provides license and data migration from WCS/NCS to PI

  • 2015 Cisco and/or its affiliates. All rights reserved.BRKEWN-2011 Cisco Public

    Learning Resources - Free & Paid Resources Available!

    Instructor-Led Training

    3-days training available from learning partners

    www.cisco.com/go/primeinfrastructure under Learn More

    Electronic-Led Training

    3 hours+ training available on Cisco.com

    www.cisco.com/go/primeinfrastructure under Learn More

    18-segment Prime Infrastructure Quick Start VoDs

    2 hours+ How to series

    Available on Ciscos YouTube Channel & PEC

    http://bit.ly/PIQuickStartVODs

    Prime Demo Series

    96

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    For More Information

    Cisco Prime

    http://www.cisco.com/en/US/products/ps12239/index.html

    Cisco Prime Infrastructure Release Noteshttps://www.cisco.com/en/US/products/ps12239/prod_release_notes_list.html

    Cisco Prime Evaluation Software Downloads

    Cisco Prime CCO Software Downloads

    http://software.cisco.com/download

    Cisco Prime Infrastructure White Papers

    http://www.cisco.com/en/US/products/ps12239/prod_white_papers_list.html

    http://www.cisco.com/pcgi-bin/marketplace/welcome.pl

    97

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    Participate in the My Favorite Speaker Contest

    Promote your favorite speaker through Twitter and you could win $200 of Cisco Press products (@CiscoPress)

    Send a tweet and include

    Your favorite speakers Twitter handle

    Two hashtags: #CLUS #MyFavoriteSpeaker

    You can submit an entry for more than one of your favorite speakers

    Dont forget to follow @CiscoLive and @CiscoPress

    View the official rules at http://bit.ly/CLUSwin

    Promote Your Favorite Speaker and You Could be a Winner

    98

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    Continue Your Education

    Demos

    Labs

    Lunch Topics

    Final copy TBD

    99

  • Q & A

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    Give us your feedback and receive a

    Cisco Live 2015 T-Shirt!

    Complete your Overall Event Survey and 5 Session

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  • Thank you.