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Broadband Capacity and Planning Issues. Charles R. McClure, PhD, Director Florida State University, Information Institute, and Francis Eppes Professor of Information Studies LITA Panel Presentation at ALA Annual Conference June 26, 2010. Broadband Capacity Planning and Assessment. - PowerPoint PPT Presentation
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Broadband Capacity and Planning Issues
Charles R. McClure, PhD, DirectorFlorida State University, Information Institute, andFrancis Eppes Professor of Information Studies
LITA Panel Presentation at ALA Annual Conference June 26, 2010
Broadband Capacity Planning and Assessment
Recent Information Institute activities:•Funded projects
– Broadband needs assessment, benchmarking, and diagnostics in anchor institutions in North Florida (for a Wave I BTOP-funded project), 2010 -
– Statewide (Florida) evaluation of public library broadband needs, capacity, services (http://ii.fsu.edu/Research/Projects/All/Projects-from-2009-to-1999/2009-Project-Details)
– Data from the Public Library Funding and Technology Access Study (http://www.ala.org/ala/research/initiatives/plftas/2009_2010/index.cfm) 2010 (annual)
•Publications– Hinnant, C. C., McClure, C. R., Mandel, L. H., & Alemanne, N. D. (2010). Broadband
deployment as technological innovation: Assessing needs of anchor institutions. Proceedings of the iSchools iConference 2010, 102-108. Available at: http://nora.lis.uiuc.edu/images/iConferences/2010papers_Allen-Ortiz.pdf
– Mandel, L. H., Bishop, B. W., McClure, C. R., Bertot, J. C., & Jaeger, P. T. (2010). Broadband for public libraries: Importance, issues, and research needs. Government Information Quarterly, 27(3), 280-291. Available at: http://dx.doi.org/10.1016/j.giq.2010.02.004
Why You Need to Plan for Broadband Capacity
• How many public access workstations are “enough”? And how many can you support?
• What high-speed broadband connection speeds are “enough” to meet demand?
• What new broadband services like interactive high resolution video will you provide in the future?
• Will you need to renovate your building to accommodate better broadband capacity?
• How does your local political context affect broadband use and deployment?
• What other situational factors will affect your broadband use and deployment?
Assessing Broadband Bandwidth and Services
1. Inventory and Describe Existing Information Technology Infrastructure and Network Configuration
2. Determine Use, Adequacy, and Quality of Existing Broadband, IT, and Network
3. Obtain External Broadband Assessment Assistance?
4. Assess Broadband, IT, and Network Adequacy
4a. Adequate
4b. Inadequate
4c. Excess Capacity
5. Future Community Broadband Services Needs and Demands
6. Select Library Internet Broadband Service Roles Appropriate to Meet Those Needs
7. Library Objectives/strategies for Broadband, Information Technology, and Network Deployment
8. Broadband, Information Technology, and Network Deployment
9. Assessment of Broadband Services Provision and IT/ Network Deployment
Adopted from: Charles R. McClure and Paul T. Jaeger (2009). Public Libraries and Internet Service Roles: Measuring and Maximizing Internet Services. Chicago: American Library Association.
Lessons Learned• Public libraries need to conduct broadband
assessment at individual outlet level– Factors to consider:
• Current and future user needs/demands for broadband services
• Current and future library broadband capacity • Speed tests at front door and workstation
[www.speakeasy.net]• Internal library network deployment/configuration
models and strategies • Options for ISP contracts, costs, services
agreements• Broadband “load” varies throughout the day, and• IT staff knowledge and skills
Network Configuration Examples
County or City
Library
××
××
×
× ×
Branch 1
Branch 2
Branch 3
Branch 6,7,8,…
Branch 5
Branch 4
Workstations Admin Wireless Other
Library
Internet Service Provider
Branch 4Branch 3
Branch 1
Branch 2
Branch 5
Branch 6,7,8,…
Workstations Admin Wireless Other
Internet Service Provider
Library
Regional Library
Branch 4
Workstations Admin Wireless Other
Branch 3
Branch 5
Branch 1
Branch 2
Branch 7,8,…
Branch 6×
1. 3. 2.
City Network
Library Network
Library Network
Estimating Broadband Speed at the Workstation
Branch 3
Branch 4
Branch 1
Branch 2
Branch 5
Basic Configuration
Library
Complex ConfigurationT3 (4.5 Mps)
10 Mps
Nature of applications/use at each workstation from email to interactive high resolution video conferencing
Library
8 regional libraries and
total of 34 branch or other
outletsLibrary Network
Each Outlet
Workstations Wireless Routers
Admin Other
Nature of applications/use at each workstation from email to interactive high resolution video conferencing
12 Workstations
Other2 Wireless Routers
Admin
After the Needs Assessment• Ok – you’ve done the needs assessment,
talked to IT Staff, Now what?– Talk to your ISP and other vendors– Make sure you’re not losing bandwidth between
the front door and workstations– Propose future broadband service costs demands,
and needs – Design new network configuration and
deployment– Continue monitoring broadband connections, use,
demand, speeds, network, and services
Broadband on the National Stage• Federal Communications Commission
(FCC) and the National Broadband Plan (http://download.broadband.gov/plan/national-broadband-plan.pdf) – Includes recommendations ABOUT libraries– FCC recommendation to IMLS (Rec 9.3):
• Develop national public access technology guidelines based on population served, organization size, or other criteria
• Ask Congress for additional broadband funding
Parting Shots• High speed broadband connectivity and
deployment will only become MORE complex in the future
• Expect continued demands for broadband to outpace library capacity and response
• New models for broadband access, use, resource sharing, and deployment are needed (WiMax, cloud computing, etc.)
• Librarian broadband skill sets and knowledge must increase
Additional ResourcesBertot, J. C., McClure, C. R., Wright, C. B., Jensen, E., &
Thomas, S. (2008). Public libraries and the Internet 2009: Study results and findings. Tallahassee, FL: Florida State University, College of Communication & Information, Information Use Management & Policy Institute. Retrieved from http://www.ii.fsu.edu/plinternet_reports.cfm
McClure, C. R., &Jaeger, P. T. (2009) Public Libraries and Internet Service Roles. Chicago: American Library Association.
McClure, C. R., Ryan, J., Mandel, L. H., Snead, J. T., & Bishop, B. W. (2009). Needs assessment of Florida public library E-government and emergency/disaster management broadband services. Tallahassee, FL: Florida State University, College of Communication & Information, Information Use Management & Policy Institute. Retrieved from http://ii.fsu.edu/content/download/18354/118602
Additional Resources (Cont’d)An action plan for America: Using technology and
innovation for address our nation’s critical challenges. The Benton Foundation, 2008. http://www.benton.org/initiatives/broadband_benefits/action_plan
A plan to extend super-fast broadband connections to all Americans. John Windhausen, 2009. http://www.tcf.org/list.asp?type=PB&pubid=678
Connecting America: The national broadband plan. Federal Communications Commission, 2010. Retrieved from http://download.broadband.gov/plan/national-broadband-plan.pdf
American Library Association Washington Office. http://www.ala.org/ala/issuesadvocacy/telecom/index.cfm
National Telecommunications and Information Administration. http://www.broadbandusa.gov/
Questions or Comments?
Charles R. McClure, PhDFrancis Eppes Professor and Director,
Information [email protected]