brother user guide

7/30/2019 brother user guide

1/191

USERS GUIDEMFC-8460N

MFC-8660DNMFC-8860DNMFC-8870DW

Version C


2/191

If you need to call Customer Service

Please complete the following information for future

reference:

Model Number: MFC-8460N, MFC-8660DN,

MFC-8860DN and MFC-8870DW

(Circle your model number)

Serial Number: 1

Date of Purchase:

Place of Purchase:

1 The serial number is on the back of the unit. Retain

this Users Guide with your sales receipt as a

permanent record of your purchase, in the event of

theft, fire or warranty service.

Register your product on-line at

http://www.brother.com/registration

By registering your product with Brother, you will be recorded as theoriginal owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your productshould you lose your receipt;

may support an insurance claim by you in the event of product loss

covered by insurance; and, will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product isonline at http://www.brother.com/registration

2006 Brother Industries, Ltd.
http://www.brother.com/registrationhttp://www.brother.com/registrationhttp://www.brother.com/registrationhttp://www.brother.com/registration


3/191

i

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must bemade from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as theoriginal owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product should you lose your receipt;

may support an insurance claim by you in the event of product loss covered by insurance; and,

will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for yourconvenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-FunctionCenter needs. You can download the latest software and utilities and read FAQs andtroubleshooting tips to learn how to get the most from your Brother product.

http://solutions.brother.com

Note

You can check here for Brother driver updates.To keep your machine performance up to date, check here for the latest fimware upgrade

(for Windows only).

For Customer Service

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-800-284-4357.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

In USA: 1-800-284-4329 (voice)1-901-379-1215 (fax)1-800-284-3238 (TTY service for the hearing-impaired)

In Canada: 1-877-BROTHER (voice)(514) 685-4898 (fax)
http://www.brother.com/registrationhttp://solutions.brother.com/http://solutions.brother.com/http://www.brother.com/registration


4/191

ii

Brother fax back system (USA only)

Brother has installed an easy-to-use fax back system, so you can get instant answers to commontechnical questions and product information for all Brother products. This system is available 24hours a day, 7 days a week. You can use the system to receive faxed instructions and an Indexof fax back subjects.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brotherretailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,or American Express credit card, you can order accessories directly from Brother. (In the USA,you can visit us online for a complete selection of the Brother accessories and supplies that are

available for purchase.)

In USA only: 1-800-521-2846

In USA: 1-888-879-3232 (voice)

1-800-947-1445 (fax)

http://www.brothermall.com

In Canada: 1-877-BROTHER (voice)

Description Item

Toner Cartridge TN-550 (Standard, Prints approx. 3,500 pages)

TN-580 (High yield, Prints approx. 7,000 pages)

Drum Unit DR-520

Telephone Line Cord LG3077001

IEEE-1284 Bi-directional Cable F2A046-10

Paper Tray #2 (Option) LT-5300

Users Guide LP24790011 (English for USA and Canada)

LP2019002 (French for Canada)Quick Setup Guide LP20670011 (English for USA and Canada)

LP2024002 (French for Canada)
http://www.brothermail.com/http://www.brothermail.com/


5/191

iii

Notice - Disclaimer of Warranties(USA and Canada)

BROTHERS LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES ORAGENTS (COLLECTIVELY BROTHERS LICENSOR) MAKE NO WARRANTIES, EXPRESS OR

IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THESOFTWARE. BROTHERS LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKEANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THESOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESSOR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THESOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOTPERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THEABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHERS LICENSOR(S) BE LIABLE TO YOU FOR ANY

CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FORLOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESSINFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THESOFTWARE EVEN IF BROTHERS LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OFSUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES INCANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FORCONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLYTO YOU. IN ANY EVENT BROTHERS LICENSORS LIABILITY TO YOU FOR ACTUALDAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THEACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCTLIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published,covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change withoutnotice.

Brother reserves the right to make changes without notice in the specifications and materialscontained herein and shall not be responsible for any damages (including consequential) caused

by reliance on the materials presented, including but not limited to typographical and other errorsrelating to the publication.


6/191

iv

BrotherOne Year Limited Warranty and Replacement Service(USA only)

Who is covered:

This limited warranty (warranty) is givenonly to the original end-use/retail purchaser

(referred to in this warranty as OriginalPurchaser) of the accompanying product,consumables and accessories (collectivelyreferred to in this warranty as thisProduct).

If you purchased a product from someoneother than an authorized Brother reseller inthe United States or if the product was used(including but not limited to floor models orrefurbished product), prior to yourpurchase you are not the OriginalPurchaser and the product that youpurchased is not covered by this warranty.

What is covered: This Product includes a Machine and

Consumable and Accessory Items.Consumable and Accessory Items includebut are not limited to print heads, toner,drums, ink cartridges, print cartridges, refillribbons, thermal PLUS paper and thermalpaper.

Except as otherwise provided herein,Brother warrants that the Machine and theaccompanying Consumable andAccessory Items will be free from defects in

materials and workmanship, when usedunder normal conditions. This warranty applies only to products

purchased and used in the United States.For products purchased in, but usedoutside, the United States, this warrantycovers only warranty service within theUnited States (and does not includeshipping outside the United States).

What is the length of the Warranty Periods:

Machines: one year from the originalpurchase date.

Accompanying Consumable andAccessory Items: 90 days from the originalpurchase date or the rated life ofconsumable, whichever comes first.

What is NOT covered:

This warranty does not cover:1 Physical damage to this Product;2 Damage caused by improper installation,

improper or abnormal use, misuse, neglector accident (including but not limited totransporting this Product without the properpreparation and/or packaging);

3 Damage caused by another device orsoftware used with this Product (includingbut not limited to damage resulting from

use of non Brother

-brand parts andConsumable and Accessory Items);4 Consumable and Accessory Items that

expired in accordance with a rated life; and,5 Problems arising from other than defects in

materials or workmanship.6 Normal Periodic Maintenance Items, such

as Paper Feeding Kit, Fuser and LaserUnits.

This limited warranty is VOID if this Producthas been altered or modified in any way(including but not limited to attempted warranty

repair without authorization from Brotherand/or alteration/removal of the serialnumber).What to do if you think your Product iseligible for warranty service:

Report your issue to either our CustomerService Hotline at 18002844329 for Fax,MFC and machine and 18002767746 forPrinters, or to a Brother Authorized ServiceCenter within the applicable warrantyperiod. Supply Brother or the BrotherAuthorized Service Center with a copy of yourdated bill of sale showing that this Product was

purchased within the U.S. For the name oflocal Brother Authorized Service Center(s),call 18005212846.What Brother will ask you to do:

After contacting Brother or a BrotherAuthorized Service Center, you may berequired to deliver (by hand if you prefer) orsend the Product properly packaged, freightprepaid, to the Authorized Service Centertogether with a photocopy of your bill of sale.

You are responsible for the cost ofshipping, packing product, and insurance

(if you desire). You are also responsible forloss or damage to this Product in shipping.What Brother will do:

If the problem reported concerning yourMachine and/or accompanying Consumableand Accessory Items is covered by thiswarranty and if you first reported the problemto Brother or an Authorized Service Centerwithin the applicable warranty period, Brotheror its Authorized Service Center will repair orreplace the Machine and/or accompanyingConsumable and Accessory Items at nocharge to you for parts or labor. The decision

as to whether to repair or replace the Machineand/or accompanying Consumable andAccessory Items is made by Brother in its sole


7/191

v

discretion. Brother reserves the right to supplya refurbished or remanufactured replacementMachine and/or accompanying Consumableand Accessory Items and use refurbishedparts provided such replacement productsconform to the manufacturers specificationsfor new product/parts. The repaired orreplacement Machine and/or accompanyingConsumable and Accessory Items will bereturned to you freight prepaid or madeavailable for you to pick up at a convenientlylocated Authorized Service Center.If the Machine and/or accompanyingConsumable and Accessory Items are notcovered by this warranty (either stage), youwill be charged for shipping the Machine

and/or accompanying Consumable andAccessory Items back to you and charged forany service and/or replacement parts/productsat Brothers then current published rates.The foregoing are your sole (i.e., only) andexclusive remedies under this warranty.

What happens when Brother elects toreplace your Machine:

When a replacement Machine is authorized byBrother, and you have delivered the Machineto an Authorized Service Center, theAuthorized Service Center will provide you

with a replacement Machine after receivingone from Brother. If you are dealing directlywith Brother, Brother will send to you areplacement Machine with the understandingthat you will, after receipt of the replacementMachine, supply the required proof ofpurchase information, together with theMachine that Brother agreed to replace. Youare then expected to pack the Machine thatBrother agreed to replace in the package fromthe replacement Machine and return it toBrother using the pre-paid freight bill suppliedby Brother in accordance with the instructions

provided by Brother. Since you will be inpossession of two machines, Brother willrequire that you provide a valid major creditcard number. Brother will issue a hold againstthe credit card account number that youprovide until Brother receives your originalProduct and determines that your originalProduct is entitled to warranty coverage. Yourcredit card will be charged up to the cost of anew Product only if: (i) you do not return youroriginal Product to Brother within five (5)business days; (ii) the problems with youroriginal Product are not covered by the limited

warranty; (iii) the proper packaginginstructions are not followed and has causeddamage to the product; or (iv) the warranty

period on your original Product has expired orhas not been sufficiently validated with a copyof the proof of purchase (bill of sale). Thereplacement Machine you receive (even ifrefurbished or remanufactured) will becovered by the balance of the limited warrantyperiod remaining on the original Product, plusan additional thirty (30) days. You will keep thereplacement Machine that is sent to you andyour original Machine shall become theproperty of Brother. Retain your originalAccessory Items and a copy of the returnfreight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to orloss of any equipment, media, programs or

data related to the use of this Product. Exceptfor that repair or replacement as describedabove, Brother shall not be liable for anydirect, indirect, incidental or consequentialdamages or specific relief. Because somestates do not allow the exclusion or limitationof consequential or incidental damages, theabove limitation may not apply to you.THIS WARRANTY IS GIVEN IN LIEU OF ALLOTHER WARRANTIES, WRITTEN ORORAL, WHETHER EXPRESSED BYAFFIRMATION, PROMISE, DESCRIPTION,DRAWING, MODEL OR SAMPLE. ANY ANDALL WARRANTIES OTHER THAN THISONE, WHETHER EXPRESS OR IMPLIED,INCLUDING IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS FOR APARTICULAR PURPOSE, ARE HEREBYDISCLAIMED. This Limited Warranty is the only warranty

that Brother is giving for this Product. It isthe final expression and the exclusive andonly statementof Brothers obligations toyou. It replaces all other agreements andunderstandings that you may have with

Brother or its representatives. This warranty gives you certain rights andyou may also have other rights that mayvary from state to state.

This Limited Warranty (and Brothersobligation to you) may not be changed inany way unless you and Brother sign thesame piece of paper in which we (1) referto this Product and your bill of sale date, (2)describe the change to this warranty and(3) agree to make that change.Important: We recommend that you keepall original packing materials, in the eventthat you ship this Product.

2003 Brother International Corporation

BrotherOne Year Limited Warranty and Replacement Service(USA only)


8/191

vi

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINELIMITED WARRANTY

(Canada only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,Brother International Corporation (Canada) Ltd. (Brother), or its Authorized ServiceCenters, will repair this MFC/Facsimile machine free of charge if defective in material orworkmanship. This Limited Warranty does not include cleaning, consumables (including,without limitation, print cartridges, print head, toner and drum) or damage caused by accident,neglect, misuse or improper installation or operation, any damage caused from service,maintenance, modifications, or tampering by anyone other than a Brother Authorized ServiceRepresentative, or from the use of supplies or consumable items that are non-Brotherproducts. Operation of the MFC/Facsimile machine in excess of the specifications or with theSerial Number or Rating Label removed shall be deemed abuse and all repairs thereaftershall be the sole liability of the end-user/purchaser. In order to obtain warranty service, theMFC/Facsimile machine must be delivered or shipped freight prepaid by the end

user/purchaser to a Brother Authorized Service Center, together with your Proof ofPurchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicablemodels) during shipping will cause severe damage to the MFC/Facsimile and will VOID theWarranty. (Refer to your Users Guide for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your printhead resulting from packing without the ink cartridges will VOID your warranty. (Refer to yourUsers Guide for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIEDINCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OFMERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE

EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.No oral or written information, advice or representation provided by Brother, its AuthorizedService Centers, Distributors, Dealers, Agents or employees, shall create another warrantyor modify this warranty. This warranty states Brothers entire liability and your exclusiveremedy against Brother for any failure of the MFC/Facsimile machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of thisMFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential,exemplary, or punitive damages, including lost profits, arising from the use of or inability touse the product, even if advised by the end user/purchaser of the possibility of such damages.Since some Provinces do not allow the above limitation of liability, such limitation may notapply to you.

This Limited Warranty gives you specific legal rights and you may also have other rightswhich vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughoutCanada. For Technical Support or for the name and location of your nearestAuthorized Service Center call 1877BROTHER.

Internet support: [email protected] or browse

Brothers Web Site: www.brother.com

Brother International Corporation (Canada) Ltd.

1 Rue Htel de Ville

Dollard-Des-Ormeaux, QC H9B 3H6
http://localhost/var/www/apps/conversion/tmp/scratch_6/[email protected]://www.brother.com/http://www.brother.com/http://localhost/var/www/apps/conversion/tmp/scratch_6/[email protected]


9/191

vii

Table of Contents

Section I General

1 General information

Using the documentation....................................................................................... 2Symbols and conventions used in the documentation ....................................2

Accessing the complete Users Guide ................................................................... 2Viewing documentation ................................................................................... 2

Accessing Brother Support (For Windows) ......................................................... 5Control panel overview ..........................................................................................6

Status LED indications ....................................................................................9

2 Loading documents and paper

Loading documents .............................................................................................11Using the ADF ...............................................................................................11Using the scanner glass ................................................................................12

Acceptable paper and other media......................................................................12Recommended media ...................................................................................12Handling and using media .............................................................................13

Loading paper and other media...........................................................................15Loading paper................................................................................................15Loading envelopes and other media .............................................................16Printable Area................................................................................................17

3 General setup

Mode timer...........................................................................................................18Paper settings......................................................................................................18

Paper Type ....................................................................................................18Paper Size ..................................................................................................... 19Tray use in Copy mode .................................................................................19Tray use in Fax mode....................................................................................20Tray use in Print mode ..................................................................................20

Volume Settings...................................................................................................21Ring volume...................................................................................................21Beeper volume ..............................................................................................21Speaker volume.............................................................................................21

Automatic daylight savings time .......................................................................... 22Ecology features..................................................................................................22

Toner save.....................................................................................................22Sleep time......................................................................................................23Turning off the scanner lamp.........................................................................23

LCD Contrast.......................................................................................................23


10/191

viii

4 Security features

Security................................................................................................................24Setting Lock...................................................................................................24Secure Function Lock....................................................................................25

Section II Fax

5 Sending a fax

Entering fax mode................................................................................................30Sending a single-sided fax from the ADF ......................................................30Sending a 2-sided fax from the ADF

(MFC-8860DN and MFC-8870DW only) ...................................................30Sending a fax from the scanner glass ...........................................................31Faxing legal size documents from the scanner glass....................................31

Canceling a fax in progress ...........................................................................31Broadcasting........................................................................................................32

Canceling a Broadcast in progress................................................................32Additional sending operations..............................................................................33

Sending faxes using multiple settings ...........................................................33Electronic cover page ....................................................................................33Contrast .........................................................................................................35Changing fax resolution.................................................................................35Dual access ...................................................................................................36Real time transmission ..................................................................................36Overseas mode .............................................................................................37Delayed faxing...............................................................................................37Delayed batch transmission ..........................................................................38Checking and canceling waiting jobs.............................................................38Sending a fax manually .................................................................................39Out of Memory message ...............................................................................39

6 Receiving a fax

Receive modes ....................................................................................................40Choosing the receive mode...........................................................................40

Using Receive Modes..........................................................................................41Fax Only ........................................................................................................41Fax/Tel...........................................................................................................41Manual...........................................................................................................41External TAD .................................................................................................41

Receive Mode settings ........................................................................................42Ring Delay .....................................................................................................42F/T Ring Time................................................................................................42Easy Receive.................................................................................................43Setting the Print Density ................................................................................43


11/191

ix

Additional receiving operations............................................................................ 44Printing a reduced incoming fax ....................................................................44Duplex (2-sided) printing for Fax mode

(MFC-8860DN and MFC-8870DW only) ...................................................44Setting the Fax Receive Stamp.....................................................................45Receiving a fax at the end of a conversation.................................................45

Printing a fax from the memory .....................................................................45

7 Phone services and external devices

Phone line services..............................................................................................46Distinctive Ring..............................................................................................46Caller ID.........................................................................................................48

Connecting an external TAD (telephone answering device)................................49Connections...................................................................................................49Recording an outgoing message...................................................................50Special line considerations ............................................................................50

Multi-line connections (PBX) .........................................................................51External and extension phones ...........................................................................52

Operation from extension telephones............................................................52For Fax/Tel mode only...................................................................................52Connecting an external phone.......................................................................52Using a cordless external handset ................................................................53Using remote codes.......................................................................................53

8 Dialing and storing numbers

How to Dial ..........................................................................................................54Manual dialing ...............................................................................................54One-Touch dialing .........................................................................................54Speed-Dialing ................................................................................................54Search ...........................................................................................................55LDAP Search (MFC-8860DN and MFC-8870DW only).................................55Fax redial.......................................................................................................55

Storing numbers ..................................................................................................56Storing a pause .............................................................................................56Storing One-Touch dial numbers...................................................................56Storing Speed-Dial numbers .........................................................................58

Changing One-Touch and Speed-Dial numbers ...........................................59Setting up Groups for broadcasting...............................................................60Dialing access codes and credit card numbers.............................................61Pause ............................................................................................................61Tone or Pulse (For Canada only) ..................................................................61


12/191

x

9 Remote fax options

Fax Forwarding....................................................................................................62Paging..................................................................................................................63Fax Storage .........................................................................................................63PC Fax Receive...................................................................................................64

Changing Remote Fax Options ...........................................................................65Turning off Remote Fax Options ...................................................................65Remote Retrieval .................................................................................................66

Setting a remote access code .......................................................................66Using your Remote Access Code..................................................................66Retrieving fax messages ...............................................................................67Changing the Fax Forwarding number ..........................................................67

Remote fax commands........................................................................................68

10 Printing reports

Fax reports...........................................................................................................69Transmission verification report.....................................................................69Fax journal.....................................................................................................69

Reports ................................................................................................................70How to print a report ......................................................................................70

11 Polling

Polling receive .....................................................................................................71Sequential polling ..........................................................................................71

Polled transmit .....................................................................................................72

Setup for polled transmit................................................................................72

Section III Copy

12 Making copies

How to copy .........................................................................................................74Entering copy mode.......................................................................................74Making a single copy .....................................................................................74

Making multiple copies ..................................................................................74Stop copying..................................................................................................74Copy options........................................................................................................75

Changing copy quality ...................................................................................75Changing text copy resolution .......................................................................76Enlarging or reducing the image copied ........................................................76Making N in 1 copies or a poster (page layout) .............................................77Duplex (2-sided) copying (MFC-8860DN and MFC-8870DW only) ...............79Sorting copies using the ADF ........................................................................81Adjusting contrast .......................................................................................... 81Tray Select ....................................................................................................82

Out of Memory message .....................................................................................82


13/191

xi

Section IVSoftware

13 Software and Network features

Software and Network features ...........................................................................84

Section V Appendixes

A Safety and Legal

Choosing a location.............................................................................................86To use the machine safely...................................................................................87Important Information...........................................................................................90

Standard telephone and FCC Notices...........................................................90Industry Canada Compliance Statement (Canada only) ..............................93

Disconnect device .........................................................................................93LAN connection ............................................................................................93Laser safety ...................................................................................................93FDA regulations.............................................................................................94Important safety instructions..........................................................................95Trademarks ...................................................................................................96

B Options

Options ................................................................................................................97Optional Paper Tray (LT-5300)............................................................................98

Memory Board .....................................................................................................98DIMM types ...................................................................................................98Installing extra memory .................................................................................99

C Troubleshooting and routine maintenance

Troubleshooting.................................................................................................100If you are having difficulty with your machine ..............................................100Improving the print quality ...........................................................................106Setting Dial Tone Detection.........................................................................111

Phone line interference................................................................................111Error messages .................................................................................................112Checking if the machine has faxes in its memory .......................................116Sending faxes to another fax machine ........................................................116Sending faxes to your PC............................................................................116Document jams............................................................................................117Paper jams ..................................................................................................118


14/191

xii

Routine maintenance.........................................................................................122Cleaning the outside of the machine ...........................................................122Cleaning the scanner glass .........................................................................124Cleaning the laser scanner window.............................................................124Cleaning the corona wire.............................................................................126Cleaning the drum unit ................................................................................127

Replacing the toner cartridge (TN-550/TN-580) ..........................................128Replacing the toner cartridge ......................................................................128Replacing the drum unit (DR-520)...............................................................131

Replacing periodic maintenance parts...............................................................133Packing and shipping the machine....................................................................133Machine Information ..........................................................................................134

Checking the serial number.........................................................................134Checking the page counters........................................................................134Checking the remaining life of parts ............................................................135

D Menu and Features

On-screen programming....................................................................................136Menu table...................................................................................................136Memory storage...........................................................................................136

Menu keys .........................................................................................................136Menu Table........................................................................................................138Entering Text .....................................................................................................153

E Specifications

General..............................................................................................................155Print media.........................................................................................................156Fax.....................................................................................................................157Copy ..................................................................................................................158Scan...................................................................................................................159Print ...................................................................................................................160Interfaces ...........................................................................................................160Computer requirements.....................................................................................161Consumable items .............................................................................................162Ethernet wired network......................................................................................163Ethernet wireless network (MFC-8870DW only)................................................164

Authentication and encryption for wireless users only ................................. 165Wi-Fi Alliance certification ...........................................................................166

F Glossary

Glossary.............................................................................................................167

G Index

Index ..................................................................................................................171


15/191

Section I

General I

General information 2

Loading documents and paper 11

General setup 18

Security features 24


16/191

2

1

Using thedocumentation 1

Thank you for buying a Brother machine!Reading the documentation will help youmake the most of your machine.

Symbols and conventionsused in the documentation 1

The following symbols and conventions areused throughout the documentation.

Accessing thecomplete Users Guide 1

The printed Users Guide does not contain allthe information about your machine. Theadvanced features of the Printer, Network,Scanner, and PC Fax are explained in thecomplete Users Guide that you can find onthe CD-ROM.

Viewing documentation 1

Viewing documentation (Windows) 1

To view the documentation, from the Startmenu, point to Brother, MFL Pro Suite fromthe program group, and then clickUsers Guide.

If you have not installed the software, you can

find the documentation by following theinstructions below:

a Turn on your PC.(MFC-8460N, MFC-8860DN andMFC-8870DW)Insert the Brother CD-ROM labeled

Windows into your CD-ROM drive.(MFC-8660DN)Insert the Brother CD-ROM into yourCD-ROM drive.

b If the language selection screenappears, click your language.

General information 1

Bold Bold style indentifies keys onthe machine control panel orcomputer screen.

Italics Italicized style emphasizes animportant point or refers you toa related topic.

Courier

New

Courier New font identifies themessages shown on the LCDof the machine.

Warning icons tell you what to do toavoid the risk of injury.

Electrical Hazard icons alert you to a

possible electrical shock.

Hot Surface icons warn you not to

touch MFC parts that are hot. Caution icons tell you about

procedures you must follow toprevent damaging the machine.

Incorrect setup icons alert you todevices and operations that are notcompatible with the machine.

Note icons give useful tips.


17/191

General information

3

1

c If the model name screen appears, clickyour model name.The CD-ROM mainmenu will appear.

If this window does not appear, use

WindowsExplorer to find and run the

setup.exe program from the root

directory of the Brother CD-ROM.

d Click Documentation .

e Click the documentation you want toread: Setup Guide: Setup and software

installation instructions. User's Guide(3 manuals): Users

Guide for stand-alone operations,Network Users Guide, and SoftwareUsers Guide.

PaperPort User's Guide: Documentmanagement software.

How to find Scanning instructions 1

There are several ways you can scan

documents. You can find the instructions asfollows:

Software User's Guide: 1

Scanning a document using the TWAINdriver in Chapter 2

Scanning a document using the WIAdriver

(For Windows XP only) in Chapter 2

Using ControlCenter2 in Chapter 3

Network Scanning (For models with built-in network support) in Chapter 4

PaperPortUser's Guide: 1

Instructions for scanning directly from

ScanSoft PaperPort

How to find Internet FAX instructions

(MFC-8860DN and MFC-8870DW only) 1

You can find the instructions in the NetworkUsers Guide on the CD-ROM.


18/191

Chapter 1

4

Viewing Documentation (Macintosh) 1

a Turn on your Macintosh.(MFC-8460N, MFC-8860DN andMFC-8870DW)Insert the Brother CD-ROM labeled

Macintosh into your CD-ROM drive.(MFC-8660DN)Insert the Brother CD-ROM into yourCD-ROM drive.

b The following window will appear.

c Double-click the Documentation icon.

d If the language selection screenappears, double-click your language.

e Double-click the documentation youwant to read: Setup Guide: Setup and Software

installation instructions. User's Guides(3 manuals): Users

Guide for stand-alone operations,Network Users Guide, and SoftwareUsers Guide.

How to find Scanning instructions 1

There are several ways you can scandocuments. You can find the instructions asfollows:

Software User's Guide: 1

Scanning from a Macintosh in Chapter 8

(For Mac OS 9.1-9.2/Mac OS X 10.2.4or greater)

Using ControlCenter2 in Chapter 9

(For Mac OS X 10.2.4 or greater)

Network Scanning in Chapter 10

(For Mac OS X 10.2.4 or greater)

Presto!PageManagerUser's Guide:1

Instructions for scanning directly fromPresto! PageManager

How to find Internet FAX instructions

(MFC-8860DN and MFC-8870DW only) 1

You can find the instructions in the NetworkUsers Guide on the CD-ROM.


19/191

General information

5

1

Accessing BrotherSupport

(For Windows) 1

You can find all the contacts you will need,such as Web support (Brother SolutionsCenter), Customer Service and BrotherAuthorized Service Centers on page i and onthe Brother CD-ROM.

Click Brother Support on the main menu.The following screen will appear:

To access our web site(www.brother.com) clickBrother Home Page.

To view all Brother Numbers, includingCustomer Service numbers for the USAand Canada, click Support Information.

To access the USA Brother onlineshopping mall (www.brothermall.com) foradditional product and service

information, click Brother Mall.com. For the latest news and product support

information(http://solutions.brother.com/), clickBrother Solutions Center.

To return to the main page, click Back.

Or, if you have finished, click Exit.
http://www.brother.com/http://www.brothermall.com/http://solutions.brother.com/http://solutions.brother.com/http://www.brothermall.com/http://www.brother.com/


20/191

Chapter 1

6

Control panel overview 1

MFC-8460N, MFC-8660DN, MFC-8860DN and MFC-8870DW have similar control keys.

1 One-Touch keys

These 20 keys give you instant access to 40previously stored numbers.Shift

Lets you access One-Touch numbers 21 to 40when held down.

2 Status LED

The LED will flash and change color dependingon the machine status.

3 LCD

Displays messages to help you use yourmachine.

4 Menu keys:Menu

Accesses the main menu.

Clear/Back

Deletes entered data or lets you exit themenu.

OK

Selects a setting.

d orcScrolls backwards or forwards through menuselections. Changes the volume when in fax

or standby mode.aorbScrolls through the menus and options.

5 Dial pad

Used to enter telephone and fax numbers or toenter text.

The # key temporarily switches the dialingmode from Pulse to Tone during a telephonecall (For Canada only).

6 Stop/Exit

Stops an operation or exits from a menu.

7 Start

Starts sending a fax, copying or scanning.

1 2 3

91011


21/191

General information

7

1

8 Copy keys

Duplex (MFC-8860DN and MFC-8870DW

only)

You can choose Duplex to copy on bothsides of the paper.

Contrast/Quality(MFC-8860DN and

MFC-8870DW only)Lets you change the quality or contrast forthe next copy.

Contrast(MFC-8460N and MFC-8660DNonly)

Lets you change the contrast for the nextcopy.

Quality(MFC-8460N and MFC-8660DNonly)

Lets you change the quality for the nextcopy.

Enlarge/ReduceReduces or enlarges copies.

Tray Select

Lets you change which tray will be used forthe next copy.

Sort

Sorts multiple copies using the ADF.

N in 1

You can choose N in 1 to copy 2 or 4 pagesonto one page.

9 Mode keys

Fax

Puts the machine in Fax mode.

Scan

Puts the machine in Scan mode.(For details about scanning, see the SoftwareUsers Guide on the CD-ROM.)

Copy

Puts the machine in Copy mode.

3 4 5 6

9 8 7


22/191

Chapter 1

8

10 Fax and telephone keys

Hook

Press before dialing if you want to make surea fax machine answers, and then pressStart. Also, press this key after you pick upthe handset of an external telephone duringthe F/T ring (fast double-rings).

Resolution

Sets the resolution when sending a fax.

Search/Speed Dial

Lets you look up numbers stored in thedialing memory and LDAP server*(*MFC-8860DN and MFC-8870DW only).You can search the stored number byalphabetically.

It also lets you look up the stored number inSpeed-Dial numbers by pressing Shift andSearch/Speed Dial simultaneously and thenthe three-digit number.

Redial/Pause

Redials the last number called. It also insertsa pause when programming quick dialnumbers.

11 Print keys

Secure

When using Secure Function Lock, you can

switch restricted users by holding down Shiftas you press Secure. (see Secure FunctionLockon page 25.)

You can print data saved in memory whenyou enter your four-digit password.(For details about using the Secure key, seethe Software Users Guide on the CD-ROM.)

Job Cancel

Cancels a programmed fax job or print joband clears the machines memory.


23/191

General information

9

1

Status LED indications 1

The Status LED (light emitting diode) will flash and change color depending on the machines

status.

The LED indications shown in the table below are used in the illustrations in this chapter.

LED LED Status

LED is off.

Green

Yellow

Red

LED is on.

Green

Yellow

Red

LED is blinking.

LED Machine Status Description Sleep Mode The power switch is off or the machine is in Sleep mode.

Green

Warming Up The machine is warming up for printing.

Green

Ready The machine is ready to print.

Yellow

Receiving Data The machine is either receiving data from the computer,processing data in memory, or printing data.

Yellow

Data Remaining inMemory

Print data remains in the machine memory.


24/191

Chapter 1

10

Note

When the power switch is off or the machine is in Sleep mode, the LED is off.

Red

Service error Follow the steps below.

1. Turn off the power switch.

2. Wait a few seconds, and then turn it back on and try to printagain.

If you cannot clear the error and you see the same service callindication after turning the machine back on, please call BrotherCustomer Service. (See Brother numbers on page i.)

Red

Cover open The front cover or fuser cover is open. Close the cover.

Toner Life End Replace the toner cartridge with a new one.

Paper error Put paper in the tray or clear the paper jam. Check the LCDmessage.

Scan lock Check that the scanner lock lever is released.

Others Check the LCD message.Out of memory Memory is full.


25/191

11

2

2Loading documents 2

All fax, scan and copy operations can beperformed from the ADF or the scannerglass.

Using the ADF 2

You can use the ADF (automatic documentfeeder) to fax, scan or copy sheets of paper.

The ADF feeds each sheet one at a time.

When loading the ADF, make sure thatdocuments written with ink are completelydry.

Single-sided Document

Documents must be from 5.8 to 8.5 inches(148.0 to 215.9 mm) wide and from 5.8 to14 inches (148.0 to 355.6 mm) long, and of a

standard weight [20 lb (80 g/m2)].

2-sided Document

(MFC-8860DN and MFC-8870DW only)

When you load a 2-sided document, thedocument must be from 5.8 to 8.5 inches(148.0 to 215.9 mm) wide and from 5.8 to11.7 inches (148.0 to 297.0 mm) long.

For information on the capacity of the ADFsee Specifications on page 155.

a Unfold the ADF document outputsupport flap (1).

b Fan the pages well.

c Place your documents face up, top edgefirst in the ADF until you feel them touchthe feed roller.

d Adjust the paper guides to fit the width ofyour documents.

CAUTION

To avoid damaging your machine whileusing the ADF, do not pull on the documentwhile it is feeding.

To scan non-standard documents seeUsing the scanner glass on page 12.

Loading documents and paper 2

1


26/191

Chapter 2

12

Using the scanner glass 2

You can use the scanner glass to fax, scan,

or copy the pages of a book or single sheetsof paper. Documents can be up to 8.5 incheswide and up to 14 inches long (215.9 mmwide to 355.6 mm long).

To use the scanner glass, the ADF must be

empty.

a Lift the document cover.

b Using the document guidelines on theleft, center the document face down onthe scanner glass.

c Close the document cover.

CAUTION

If the document is a book or is thick, do notslam the cover or press on it.

Acceptable paper andother media 2

Print quality may vary according to the type ofpaper you are using.

You can use the following types of media:plain paper, transparencies, labels orenvelopes.

For best results, follow the steps below:

Use paper made for plain paper copying.

Use paper that is 20 to 24 lb (75 to

90 g/m2

). Use labels or transparencies which are

designed for use in laser printers.

When using transparencies remove eachsheet immediately to prevent smudging orpaper jams.

Avoid touching the printed surface of thepaper immediately after printing.

Use long grain paper with a neutral Ph

value, and a moisture content of approx5%.

Recommended media 2

To get the best print quality, we suggest usingthe following paper.

Paper Type Item

Plain paper Xerox 4200DP 20 lb

Hammermill Laser Paper24 lb

(Xerox Premier 80 g/m2)

(Xerox Business 80 g/m2)

(M-real DATACOPY 80 g/m2)

Recycled paper (Xerox Recycled Supreme)

Transparency 3M CG 3300

Labels Avery laser label #5160(Avery laser label L7163)


27/191

Loading documents and paper

13

2

Handling and using media 2

Store paper in its original packaging and

keep it sealed. Keep the paper flat andaway from moisture, direct sunlight andheat.

Avoid touching either side oftransparencies, as this can decrease theprint quality.

Only use transparencies recommendedfor laser printing.

Only use sharply creased envelopes.

Improper Setup

Do not use any of the following paper, asthey will cause paper feed problems:damaged, coated, curled, wrinkled, highly

textured, irregularly shaped, or paper that

has previously been printed on by a printer.

1 0.08 in. (4 mm) or longer


28/191

Chapter 2

14

Paper capacity of the paper tray 2

1 Folio size is 8 in. 13 in.

Paper size Paper types No. of sheets

Paper Tray(Tray #1)

A4, Letter, Legal,Executive, A5, A6, B5,

B6 and Folio 1

Plain paper, Recycledpaper and Bond paper

up to 250[20 lb (80 g/m2)]

Transparency up to 10

Multi-purpose tray(MP tray)

Width: 2.75 to 8.5 in.(69.9 to 215.9 mm)

Length: 4.57 to 16.0 in.(116.0 to 406.4 mm)

Plain paper, Recycledpaper, Bond paper,Envelope and Labels

up to 50

[20 lb (80 g/m2)]

Transparency up to 10

Paper Tray(Tray #2)

A4, Letter, Legal,Executive, A5, B5, B6

and Folio 1

Plain paper, Recycledpaper and Bond paper

up to 250

[20 lb (80 g/m2)]


29/191


15

2

Loading paper andother media 2

When printing on plain paper 16 to 28 lb (60

to 105 g/m2) or laser transparencies use thepaper tray.

For printing on other types of media use theMP tray (Multi-purpose tray).

Loading paper 2

a Unfold the output paper tray supportflap.

b Pull the paper tray completely out of themachine.

c While pressing the blue paper-guiderelease lever (1), slide the paper guidesto fit the paper size. Make sure that theguides are firmly in the slots.For legal size paper, press the lever (2)

located at the back of the tray and pullout the back of the paper tray. Move thetray lock button (3) to the lock position.

d Fan the stack of paper well to avoidpaper feeding problems.

e Insert the paper into the paper tray withthe top edge of the paper first and theprint side down.Make sure that the paper is flat in the

tray and below the maximum papermark (1).

f Push the paper tray firmly back into themachine.

(2) (3)(1)

(1)

(1)


30/191

Chapter 2

16

Loading envelopes and othermedia 2

Use the MP tray when printing envelopes,labels, and thick paper.

a Open the MP tray and lower it gently.

b Pull out the MP tray support.

c Insert the media into the MP tray withthe top edge first and the printing side

face up.

Loading Envelopes 2

Before loading, press the corners and sidesof the envelopes to make them as flat as

possible.

CAUTION

Do not use the following types ofenvelopes, as they will cause paper feed

problems:

That are of a baggy construction.

That are embossed (have raised writingon them).

That have clasps or staples.

That are pre-printed on the inside.

Glue 2

Rounded

flap 2

Double

flap 2

Triangular

flap 2


31/191


17

2

Printable Area 2

Printable Area for copies2

The printable area of your machine begins atapproximately 0.12 in. (3 mm) from the topand bottom and 0.09 in. (2.3 mm) from bothsides of the paper.

1 0.12 in. (3 mm)

2 0.09 in. (2.3 mm)

Note

This printable area shown above is for asingle copy or a 1 in 1 copy using Lettersize paper. The printable area changeswith the paper size.

Printable Area when printing from a

computer 2

When using the default driver the printable

area is smaller than the paper size, as shownbelow.

Portrait

1 0.16 in. (4.23 mm)

2 0.25 in. (6.35 mm)

Landscape

1 0.16 in. (4.23 mm)

2 0.2 in. (5.08 mm)

NoteThe printable area shown above is forLetter size paper. The printable areachanges with the paper size.

2 2

1

1

2 2

1

1

2 2

1

1


32/191

18

3

Mode timer 3

The machine has three mode keys on thecontrol panel: Fax, Scan, and Copy.

You can set how much time the machinetakes after the last Copy or Scan operation toreturn to Fax mode. If you select Off, themachine will stay in the mode you used last.

Also, this setting sets the time the machine

will change from individual user to public userwhen using Secure Function Lock. SeeSwitching Users on page 28.

a Press Menu, 1, 1

11.Mode Timer

a 2 Min5 Min

b OffSelect ab & OK

b Press a orb to select 0 Sec,30 Secs, 1 Min, 2 Mins, 5 Mins orOff. Press OK.

c Press Stop/Exit.

Paper settings 3

Paper Type 3

Set up the machine for the type of paper youare using. This will give you the best printquality.

a Choose one of the options below: To set the paper type for theMP Tray press Menu, 1, 2, 1.

To set the paper type forTray#1press Menu, 1, 2, 2.

To set the paper type forTray#2press Menu, 1, 2, 3 if you installedthe optional tray.

12.Paper Type1.MP Tray

a Plainb ThickSelect ab & OK

b Press a orb to select Thin, Plain,Thick, Thicker, Transparency orRecycled Paper. Press OK.

c Press Stop/Exit.

Note

Transparency is not available for theoptional Tray #2.

You can choose Transparency only ifA4, Letter, Legal orFolio size waschosen as the paper size.

General setup 3


33/191

General setup

19

3

Paper Size 3

You can use nine sizes of paper for printing

copies: A4, Letter, Legal, Executive, A5, A6,B5, B6 and Folio, and four sizes for printingfaxes: A4, Letter, Legal or Folio (8"13").

When you change the size of paper in thetray, you will also need to change the settingfor paper size at the same time so yourmachine can fit the document or an incomingfax on the page.

a Choose one of the options below: To set the paper size for the MP Tray

press Menu, 1, 3, 1. To set the paper size forTray#1

press Menu, 1, 3, 2. To set the paper size forTray#2

press Menu, 1, 3, 3 if you installedthe optional tray.

13.Paper Size1.MP Tray

a Letterb LegalSelect ab & OK

b Press a orb to select A4, Letter,Legal, Executive, A5, A6, B5, B6,Folio orAny.Press OK.

c Press Stop/Exit.

Note

Any (size) appears only when you selectthe MP tray (Menu, 1, 3, 1).

If you select Any for the MP Tray PaperSize: You must choose MP Only for theTray Use setting. You cannot use the AnyPaper Size selection for the MP tray whenmaking N in 1 copies. You must chooseone of the other available Paper Sizeselections for the MP tray.

A6 size is not available for the optionalTray #2.

Tray use in Copy mode 3

You can change the priority tray that the

machine will use for printing copies.When you select Tray#1 Only, MP Only or

Tray#2 Only 1, the machine loads thepaper only from that tray. If the selected trayis out of paper, No Paper will appear on theLCD. Insert the paper in the empty tray.

To change the tray setting follow theinstructions below:

a Press Menu, 1, 7, 1.

17.Tray Use1.Copy

a MP>T1b T1>MPSelect ab & OK

b Press a orb to select Tray#1 Only,Tray#2 Only

1,MP Only,MP>T1>T21orT1>T2 1>MP. Press OK.1 Tray#2 Only orT2 appears only if the

optional tray is installed.

c Press Stop/Exit.

Note

When loading the documents from theADF and MP>T1>T2 orT1>T2>MP isselected, the machine looks for the traywith the most suitable paper and pullspaper from that tray. If no tray has suitablepaper, the machine pulls paper from thehigher priority tray.

When using the scanner glass, yourdocument is copied from the higherpriority tray even if more suitable paper isin another paper tray.


34/191

Chapter 3

20

Tray use in Fax mode 3

You can change the default tray that the

machine will use for printing received faxes.Selecting T1>T2 1>MP will let your machinetake paper from Tray #1 first before the MP

tray. MP>T1>T2 1 will take paper from the MPtray first.

Note

You can use four sizes of paper forprinting faxes: A4, Letter, Legal or Folio.When a suitable size is not in any of the

trays received faxes will be stored in themachines memory andCheck Paper Size will appear on theLCD. For details, see Check Paper Sizeon page 112.

If the tray is out of paper and receivedfaxes are in the machines memory,No Paper will appear on the LCD. Insertpaper in the empty tray.

a Press Menu, 1, 7, 2.17.Tray Use2.Fax

a MP>T1b T1>MPSelect ab & OK

b Press a orb to select Tray#1 Only,Tray#2 Only, MP Only, MP>T1>T2 1orT1>T2 1>MP. Press OK.1

Tray#2Only orT2 appears only if the

optional tray is installed.

Tray use in Print mode 3

You can change the default tray the machine

will use for printing from your computer.a Press Menu, 1, 7, 3.

17.Tray Use3.Print

a MP>T1b T1>MP

Select ab & OK

b Press a orb to select Tray#1 Only,Tray#2 Only

1, MP Only, MP>T1>T2 1

orT1>T2 1>MP. Press OK.

1 Tray#2Only orT2 appears only if theoptional tray is installed.

Note

The setting in the printer driver will takepriority over the setting made on thecontrol panel.

If the control panel is set toTray#1 Only,Tray#2 Only, MP OnlyorMP>T1>T2 and you choose AutoSelect in the printer driver, the tray usewill be MP>T1>T2.If the control panel is set to T1>T2>MP andyou choose Auto Select in the printerdriver, the tray use will remain T1>T2>MP.


35/191

General setup

21

3

Volume Settings 3

Ring volume3

You can select a ring volume level from arange of settings, from High to Off.

While in Fax mode press or toadjust the volume level. The LCD shows thecurrent setting, and each key press willchange the volume to the next. The machinewill keep the new setting until you change it.

You can also change the volume through the

menu, by following the instructions below:


14.Volume1.Ring

a Medb HighSelect ab & OK

b Press a orb to select Off, Low, Med orHigh. Press OK.

c Press Stop/Exit.

Beeper volume 3

When the beeper is on, the machine will beepwhen you press a key, make a mistake, orafter you send or receive a fax. You canselect a range of volume levels, from High toOff.

a Press Menu, 1, 4, 2.14.Volume2.Beeper

a Med

b HighSelect ab & OK

b Press a orb to select Off, Low, Med orHigh. Press OK.

c Press Stop/Exit.

Speaker volume 3

You can select a range of speaker volume

levels, from High to Off.To adjust the speaker volume, follow theinstructions below:

a Press (Fax)

b Press Hook.

c Press or .This setting will stay until you change itagain.

You can also change the volume through themenu, by following the instructions below:


14.Volume3.Speaker

a Med

b HighSelect ab & OK

b Press a orb to select Off, Low, MedorHigh. Press OK.

c Press Stop/Exit.


36/191

Chapter 3

22

Automatic daylightsavings time 3

You can set the machine to changeautomatically for Daylight Savings Time. Itwill set itself forward one hour in the Spring,and back one hour in the Fall.

a Press Menu1, 5.

15.Auto Daylight

a Onb Off

Selectab

& OK

b Press a orb to select On, orOff.Press OK.

c Press Stop/Exit.

Ecology features 3

Toner save3

You can save toner using this feature. Whenyou set toner save to On, print appearslighter. The default setting is Off.


16.Ecology1.Toner Save

a On

b Off

Selectab

& OK

b Press a orb to choose On (orOff).Press OK.

c Press Stop/Exit.

Note

We do not recommend Toner Save forprinting Photo or Gray Scale images.


37/191

General setup

23

3

Sleep time 3

Setting the sleep time reduces power

consumption by turning off the fuser while themachine is idle.

You can choose how long the machine mustbe idle (from 00 to 99 minutes) before it goesinto sleep mode. When the machine receivesa fax, computer data, or makes a copy, thetimer will be reset. The default setting is 05minutes.

While the machine is in sleep mode the LCDwill display Sleep. When printing or copying

in sleep mode, there will be a short delaywhile the fuser warms up.

a Press Menu1, 6, 2.

16.Ecology2.Sleep Time

Sleep Time:05MinEnter & OK Key

b Enter the length of time the machine isidle before entering sleep mode (00 to99). Press OK.

c Press Stop/Exit.To turn off sleep mode, press Secure andJob Cancel at the same time inb. Pressaorb to select Off (orOn). Press OK.

Note

When you turn off sleep mode, the settingwill take effect the next time the machine

copies, prints or is turned off and on.

Turning off the scanner lamp 3

The scanner lamp stays on for 16 hours

before automatically switching off to preservethe life of the lamp and reduce powerconsumption.

To turn the scanner lamp off manually pressthe d and c keys simultaneously. Thescanner lamp will remain turned off until thenext time you use the scanning feature.

Note

Turning the lamp off regularly will reduce

the lamps life.

LCD Contrast 3

You can change the contrast to make theLCD look lighter or darker.

a Press Menu, 1, 8.

18.LCD Contrast

-nnonn+

Select d c & OK

b Press c to make the LCD darker.Or, press d to make the LCD lighter.Press OK.

c Press Stop/Exit.


38/191

24

4

Security 4

Setting Lock 4

Setting Lock lets you set a password to stopother people from accidentally changing yourmachine settings.

Make a careful note of your password. If youforget it, please call Brother Customer

Service.While setting lock is On, it is not possible tochange the following settings without apassword:

Date/Time

Station ID

Quick-Dial settings

Mode Timer

Paper Type

Paper Size

Volume

Auto Daylight

Ecology

Tray Use

LCD Contrast

Security settings

Setting up the password 4


19.Security1.Setting Lock

New Passwd:Enter & OK Key

b Enter a four-digit number for thepassword. Press OK.

c Re-enter your password when the LCDshows Verify:. Press OK.

d Press Stop/Exit.

Changing your password 4



a Onb Set PasswordSelect ab & OK

b Press a orb to select Set Password.Press OK.

c Enter your four-digit password.Press OK.

d Enter a four-digit number for the newpassword. Press OK.

e Re-enter your password when the LCDshows Verify:. Press OK.

f Press Stop/Exit.

Security features 4


39/191

Security features

25

4

Turning Setting Lock on/off 4

If you enter the wrong password whenfollowing the instructions below, the LCD will

show Wrong Password. Re-enter thecorrect password.

Turning Setting Lock on 4



a Onb Set PasswordSelect ab & OK

b Press a orb to select On. Press OK.


d Press Stop/Exit.

Turning Setting Lock off 4



Password:Enter & OK Key

b Enter your four-digit password.Press OK twice.

c Press Stop/Exit.

Secure Function Lock 4

Secure Function Lock lets you restrict Public

access to certain machine functions (Fax Tx,Fax Rx, Copy, Scan and PCprint 1).This feature also prevents users fromchanging the Default settings of the machineby limiting access to the Menu settings.

1 PCprint includes PC-Fax Send as well as all printjobs.

Disabling at least one function is required toturn on Secure Function Lock for the Publicuser.

Access to restricted operations can beenabled by creating a restricted user.Restricted users must select the stored nameand enter a password to use the machine.

Make a careful note of your password. If youforget it, please call Brother CustomerService.

Note

You can set up to 25 individual users and

one Public user. When you set up a Public user, you can

restrict one or more of the machinesfunctions to all users who do not have apassword.

Only administrators can set limitationsand make changes for each user.

When PCprint is disabled, PC print job willbe lost without notification.

When Secure Function Lock is on, youcan only use 21.Contrast,26.Polled TX or27.Coverpg Setupin the Fax menu.

If Fax Tx is disabled, you can not use anyfunction in the Fax menu.

Polling Receive is enabled only when theboth Fax Tx and Fax Rx are enabled.


40/191

Chapter 4

26

Setting the password for the

administrator 4

The password you set in these steps is for the

administrator. This password is used to setup users and to turn Secure Function Lock onor off. SeeSetting up restricted users on page27 and Turning Secure Function Lock on onpage 27.


19.Security

2.Function Lock

New Passwd:XXXX

Enter & OK Key

b Enter a four-digit number for thepassword. Press OK.

c Re-enter the password when the LCDshows Verify:. Press OK.

d Press Stop/Exit.

Setting up the Public user 4

You can set up the Public user. Public usersdo not need to enter a password.

Note

You must disable at least one function.


19.Security2.Function Lock

a Lock OffiOnb Set PasswordSelect ab & OK

b Press a orb to select Setup User.Press OK.

c Enter the administrator password.Press OK.

19.SecuritySetup User

a Publicb User01Select ab & OK

d Press a orb to select Public.Press OK.

e Press a orb to select Enable orDisable for Fax Tx. Press OK.After you have set Fax Tx, repeat thisstep for Fax Rx, Copy, Scan and

PCprint 1. Press OK.1 You can set PCprint for only the Public user.

f Press Stop/Exit.


41/191

Security features

27

4

Setting up restricted users 4

You can set up users with restrictions and apassword.




b Press a orb to select Setup User.Press OK.

c Enter the administrator password.Press OK.

19.SecuritySetup User

a Publicb User01Select ab & OK

d Press a orb to select User01.Press OK.

e Use the dial pad to enter the user name.(See Entering Texton page 153.)Press OK.

f Enter a four-digit password for the user.Press OK.

g Press a orb to select Enable orDisable for Fax Tx. Press OK.After you have set Fax Tx, repeat thisstep for Fax Rx, Copy and Scan.Press OK.

h Repeatd tog for entering eachadditional user and password.

i Press Stop/Exit.

Turning Secure Function Lock on/off 4

If you enter the wrong password whenfollowing the instructions below, the LCD will

show Wrong password. Re-enter thecorrect password.

Turning Secure Function Lock on 4




b Press a orb to select Lock OffiOn.Press OK.

c Enter your four-digit administratorpassword. Press OK.

Turning Secure Function Lock off 4


19.Security2.Function Locka Lock OniOffb Change UserSelect ab & OK

b Press a orb to select Lock OniOff.Press OK.

c Enter your four-digit administratorpassword. Press OK.


42/191

Chapter 4

28

Switching Users 4

This setting allows a restricted user to log onthe machine when Secure Function Lock is

turned on.

Note

After a restricted user has finished usingthe machine, it will return to the Publicsetting within the same time as the ModeTimer setting (Menu, 1, 1). See Modetimeron page 18. Also, you can exit froman individual user by pressing the lightedMode key.

a Hold down Shift as you press Secure.

Function LockChange User

a Johnb MarySelect ab & OK

b Press a orb to select the registeredname of the user to be logged on.Press OK.



43/191

Section II

Fax II

Sending a fax 30

Receiving a fax 40

Phone services and external devices 46

Dialing and storing numbers 54Remote fax options 62

Printing reports 69

Polling 71


44/191

30

5

Entering fax mode 5

To enter fax mode press (Fax), and thekey will glow blue.

Sending a single-sided faxfrom the ADF 5

Using the ADF to send your faxes is the

easiest way. To cancel a fax in progresspress Stop/Exit.

a Make sure you are in Fax mode .

b Put your document face up in the ADF.

c Dial the fax number. See How to Dialonpage 54.

d Press Start.

The machine will now scan and send yourdocument.

Sending a 2-sided fax fromthe ADF(MFC-8860DN andMFC-8870DW only) 5

You can send the 2-sided document from theADF. To cancel a fax in progress pressStop/Exit.


b Put your document in the ADF.

c Press Duplex.

d Dial the fax number. See How to Dialonpage 54.

e Press Start.The machine will now scan and send yourdocument.

Note

Legal size 2-sided documents can not befaxed from the ADF.

Sending a fax 5


45/191

Sending a fax

31

5

Sending a fax from thescanner glass 5

You can use the scanner glass to fax thepages of a book, or a single page at a time.The documents can be up to Letter, A4, Legalor Folio size. Press Stop/Exit to cancel a faxin progress.


b Put your document on the scannerglass.

c Dial the fax number. See How to Dialonpage 54.

d Press Start.

e After the machine scans the page, theLCD will prompt you to choose one ofthe options below:

Flatbed Fax:Next Page?

a 1.Yes

b 2.No (Send)Select ab & OK

Press 1 to send another page.Go tof.

Press 2 orStart to send thedocument. Go tog.

f Place the next page on the scannerglass, press OK. Repeate and f foreach additional page.

Flatbed Fax:

Set Next PageThen Press OK

g Your machine will automatically sendthe fax.

Note

When faxing multiple pages from thescanner glass, real time transmissionshould be set to Off.

Faxing legal size documentsfrom the scanner glass 5

When faxing legal size documents, you needto set the scan glass size to Legal/Foliootherwise a portion of your faxes will bemissing.


b Press Menu, 2, 2, 0.

22.Setup Send

0.Glass Fax Sizea A4/Letter

b Legal/FolioSelect ab & OK

c Press a orb to choose Legal/Folio.Press OK.

d Press Stop/Exit.

Canceling a fax in progress 5

Press Stop/Exit to cancel a fax in progress. If

the machine is already dialing or sending thefax you will also need to press 1 to confirm.


46/191

Chapter 5

32

Broadcasting 5

Broadcasting lets you send the same fax

message to more than one fax number. Youcan include Groups, One-Touch, Speed-Dialnumbers and up to 50 manually dialednumbers in the same broadcast. Forinformation see How to Dialon page 54.

You can broadcast up to 390 differentnumbers. This will depend on how manygroups, access codes or credit card numbersyou have stored, and on how many delayedor stored faxes in memory.

Note

Use the Search/Speed Dial to help youchoose numbers easily.


b Load your document.

c Enter a number. Press OK.You can use either a One-Touch,

Speed-Dial, a Group number, or anumber manually entered using the dialpad. See How to Dialon page 54.

d Repeatc until you have entered all thefax numbers you want to broadcast to.

e Press Start.After the broadcast is finished the machinewill print a broadcast report to let you knowthe results.

Note

The scan profile of the One-Touch,Speed-Dial or Group number you chose

first will be applied to the broadcast.

If the fax resolution of the fax number youchose first is S.Fine and you want to doa broadcast that includes IFAX, pressResolution, and then press a orb toselect Standard orFine resolution.Press OK. Then follow the steps above.

When you create a group or broadcastusing Scan to E-mail only B/W200x100and B/W200dpi are available. The file

format can be TIFF or PDF.

Canceling a Broadcast inprogress 5

While broadcasting you can cancel the faxcurrently being sent or the whole broadcastjob.

a Press Menu, 2, 6.The LCD will display the fax job currentlybeing sent(for example, #001:FRIENDS) and thebroadcast job(for example, Broadcast#001):

26.Remaining Jobsa #001 FRIENDSb Broadcast#001

Select ab & OK

b Press ab to choose the job you want tocancel. Press OK.

c Press 1 to clear or2 to exit.If you chose to only cancel the faxcurrently being sent in a, the machinewill ask you if you want to cancel thebroadcast. Press 1 to clear or2 to exit.

d Press Stop/Exit.


47/191

Sending a fax

33

5

Additional sendingoperations 5

Sending faxes using multiplesettings 5

Before you send a fax, you can change anycombination of these settings: contrast,resolution, overseas mode, delayed fax timer,polling transmission, real time transmissionor cover page settings.

a Make sure you are in Fax mode .After each setting is accepted, the LCDasks if you want to enter more settings:

22.Setup SendOther Settings?

a 1.Yesb 2.NoSelect ab& OK

b Do one of the following: To choose more settings, press 1.

The LCD returns to the Setup Sendmenu.

If you have finished choosingsettings, press 2 and go to the nextstep.

Electronic cover page 5

This feature will notwork unless you have

already programmed your Station ID. (Seethe Quick Setup Guide.)

You can automatically send a cover pagewith every fax. Your cover page includes yourStation ID, a comment, and the name storedin the One-Touch or Speed-Dial memory.

By choosing Next Fax:On you can alsodisplay the number of pages on the coverpage.

You can choose one of the following preset

comments, or you can store two personalcomments, up to 27 characters long:

Comment Off

Please Call

Urgent

Confidential

Composing your own comments 5

You can set up two comments of your own.



22.Setup Send8.Coverpage Msg

a 5.b 6.Select ab & OK

c Press a orb to choose 5 or6 to storeyour own comment. Press OK.

d Enter your own comment using the dialpad. Press OK.

Use the chart on page 153 for help enteringcharacters.


48/191

Chapter 5

34

Send a cover page for the next fax 5

If you want to send a cover page only for thenext fax, your machine will ask you to enter

the number of pages you are sending so itcan be printed on the cover page.


b Load your document.

c Press Menu, 2, 2, 7.

22.Setup Send7.Coverpg Setup

a Next Fax:On

b Next Fax:OffSelect ab & OK

d Press a orb to choose Next Fax:On(orNext Fax:Off). Press OK.

e Press a orb to choose a comment.Press OK.

f Enter two digits to show the number ofpages you are sending. Press OK.For example, enter0, 2 for 2 pages or0,

0 to leave the number of pages blank. Ifyou make a mistake, press d orClear/Back to back up and re-enter thenumber of pages.

Send a cover page for all faxes 5

You can set the machine to send a coverpage whenever you send a fax.




a Next Fax:Onb Next Fax:OffSelect ab & OK

c Press a orb to choose On (orOff).Press OK.

d Press a orb to choose a comment.Press OK.

Using a printed cover page 5

If you want to use a printed cover page thatyou can write on, you can print the samplepage and attach it to your fax.




a Next Fax:Onb Next Fax:OffSelect ab & OK

c Press a orb to choosePrint Sample.Press OK.

d Press Start. Your machine will print acopy of your cover page.


49/191

Sending a fax

35

5

Contrast 5

For most documents the default setting of

Auto will give the best results. Itautomatically chooses the suitable contrastfor your document.

If your document is very light or dark,changing the contrast may improve thequality of the fax.

Use Dark to increase the contrast of a lightdocu