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Browse the BookIn this chapter, you’ll take a tour of SAP SuccessFactors Compensati-on. You’ll begin with the basics of the Compensation and Variable Pay modules, before learning about key features and processes such as compensation planning, promotions, executive review, spot awards, and more.
Amy Grubb, Luke Marson
SAP SuccessFactors:An Introduction743 pages, 3rd, updated and revised edition 2020, $79.95 ISBN 978-1-4932-1818-9
www.sap-press.com/4858
First-hand knowledge.
“Compensation”
Contents
Index
The Authors
259
7
Chapter 7
Compensation
Designing an effective compensation system is crucial to an organiza-
tion’s talent management and total rewards strategy because com-
pensation management plays a big factor in attracting and retaining
talented employees. The SAP SuccessFactors Compensation module
provides the toolsets to design, automate, and launch a solid compen-
sation program.
Economic trends are forcing organizations to adopt pay-for-performance strategies
because tying workers’ pay to actual business results provides more visibility and
control into the compensation payout, improves budget accuracy, and reduces risk.
This helps enforce a culture in which everyone in the organization is awarded fairly
according to individual contribution and organizational performance in areas such
as teams, projects, and business units. It provides incentives for the workforce to
align and deliver on the goals of an organization in a tangible way. This enables orga-
nizations to drive toward profitability and thus provide a bigger pool to reward
employees who helped create that additional profitability.
SAP SuccessFactors Compensation is a comprehensive solution that enables an orga-
nization to streamline the following planning components:
� Base pay
Merit, salary, promotion, and lump sum planning
� Long-term incentive pay
Restricted stock, stock options, performance units, and cash awards
� Short-term incentive pay
Bonus and spot awards
� Variable pay
Bonus based on variable pay components (through the SAP SuccessFactors Vari-
able Pay module)
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260
Some common methods of calculating employee compensation are leveraging
spreadsheet tools or deploying custom software. This complex and nonintegrated
approach is inflexible to an organization’s changing dynamics and introduces data
inconsistencies between human resource information systems (HRISs) and compen-
sation systems.
Compensation provides a single source of all employee data to be utilized for calcula-
tion of compensation components. Data from SAP SuccessFactors Employee Central
or SAP ERP Human Capital Management (SAP ERP HCM) is integrated, providing a
single source of truth for the compensation process.
The Compensation solution has two component offerings:
� Compensation
This is an engine for calculating merit, stock, and bonus data in relation to
employee performance and guidelines.
� Variable Pay
This complex and robust bonus calculation engine allows you to tie business goals
and individual results to the payout amount.
Further Resources
For further information, refer to the SAP SuccessFactors Compensation product page
on the SAP Help Portal.
We’ll look at these solutions as we go through the chapter. First, we’ll take a look at
the basics of employee compensation with the Compensation solution, before we
discuss the compensation process, reporting options, and implementation tips.
7.1 Compensation Basics
Compensation provides a standard configurable framework that enables you to per-
form various types of compensation planning processes. Whether you are perform-
ing merit or bonus planning—or another form of compensation planning—the
Compensation module enables compensation planners and HR professionals to
access information quickly, make required changes, and complete the compensation
cycle in an efficient and simple manner.
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7.1 Compensation Basics
7
An out-of-the-box and configurable workflow provides flexibility to launch the com-
pensation cycle, whether you’re using standard approval hierarchy or a custom com-
pensation hierarchy. The Admin Center provides configuration flexibility for each
step of the compensation cycle. Approval of the compensation cycle is also a seam-
less process for both planners and HR professionals in the organization. As the com-
pensation cycle progresses through the workflow steps, Compensation notifies the
appropriate planner or administrator through emails and dashboard alerts if an
action is required on their part.
To successfully launch a compensation cycle, you must set up a Compensation Plan
template and perform the configuration and setup activities that meet the design
needs of your organization. These activities are performed in Compensation Home
found under the Admin Center, as shown in Figure 7.1.
Figure 7.1 Compensation Home
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262
The next step is to generate compensation worksheets (forms), which are created
based on current data in the system. As the compensation cycle progresses toward
completion, compensation forms require updates based on certain data elements
that may have been updated during the compensation cycle.
The final step is to review and approve all of the compensation worksheets by the
respective planners. Once this is completed, data is ready to be consumed by your
HRIS for further action. Rewards statements and reports are generated after approval
of the compensation forms.
In this section, we’ll walk through the foundational components of Compensation,
including plans for both Compensation and Variable Pay.
7.1.1 Compensation and Variable Pay
With Compensation, you can configure the following three compensation compo-
nents:
� Salary
You can configure any combination of merit increase, promotion, adjustment,
lump sum, or bonus calculations. Performance ratings can be leveraged from the
Performance Management solution or uploaded into the solution as required per
the compensation guidelines. You can prorate bonus calculations based on the
employee hire date and end date for the year. Standard and custom fields set up
for this component leverage the lookup tables, salary pay matrix, and job code and
pay grade mapping tables to perform functions and calculations that are reflected
on the compensation form.
� Bonus
Management by objectives (MBO) can enforce a pay-for-performance bonus con-
figuration, as opposed to a formula-based bonus. Goal attainment data is inte-
grated from Performance Management, and the bonus amount is calculated as a
percentage of bonus targets.
� Stock
You can configure stock options, restricted share units, performance units, and
cash. Standard and custom fields set up for this component leverage the lookup
tables, stock value, and stock factor tables to perform the calculations.
Variable Pay, meanwhile, is a robust solution that calculates employee bonuses
based on quantitative business performance and individual performance measures.
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7.1 Compensation Basics
7
An organization can decide whether to use the bonus calculation feature of the Com-
pensation solution or the Variable Pay solution as part of the compensation planning
cycle design.
The following are key features of the Variable Pay solution:
� Proration of bonus calculation for an employee who has held two or more posi-
tions in the organization, has had two or more pay grades, has had a salary change,
or is associated with multiple scorecards
� Management of several bonus plans with weighted business goals
� Modeling of “what-if” scenarios to forecast bonus payout
� Integration of employee performance in bonus calculation
� Support for additive or multiplicative formulas
� Multiple time-based payout cycles such as monthly, quarterly, and annually
Compensation leverages standard functionality from the SAP SuccessFactors HCM
Suite that is essential in delivering a complete end-to-end compensation process. The
following are key features of Compensation that you would use during your compen-
sation planning processes:
� Calibration
“Nine-box” sessions review compensation data across teams, departments, and
the entire organization to ensure fairness in the compensation process. Perfor-
mance data from SAP SuccessFactors Performance & Goals can be leveraged to
align performance and goals with compensation. Compensation data can be lever-
aged during the succession Calibration session; Figure 7.2 shows an output of a
Calibration session.
� Live metrics
As shown in Figure 7.3, live metrics offer graphical visibility into employee and com-
pensation data, such as performance distribution by employees or pay versus per-
formance matrix.
� Rewards statement
You can generate compensation and variable pay statements for employees using
standard fields and custom text.
� Executive review
This provides visibility into all compensation and variable pay data. Employees can
be viewed according to security permissions, reporting structure, organization
levels, and views.
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264
Figure 7.2 A Calibration Session
Figure 7.3 Live Metrics in a Worksheet
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7.1 Compensation Basics
7
� Compensation Profile
This lets compensation planners make recommendations while viewing employee
history and graphical views of positions. Figure 7.4 shows a planner’s view of an
employee Compensation Profile.
Figure 7.4 A Compensation Profile
� Decentralized administration
This allows global companies with unique local requirements for compensation
components to have their administered locally with governance provided by the
centralized administration team. The elements currently available for decentral-
ized administration include Compensation and Variable Pay guidelines, Variable
Pay bonus plans, business goals, and business goal weights.
Let’s take a look at how compensation plans work.
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266
7.1.2 Compensation Plans
Most organizations have an annual compensation cycle; each compensation cycle
should have a corresponding plan in the system. Figure 7.5 illustrates the summary of
a sample compensation plan for all eligible employees. Plans are generally not per-
sonalized and represent an entire population of the organization under a specific
hierarchy.
Figure 7.5 Summary View of the Compensation Plan
The Plan Status section on the left provides a high-level summary about the plan; the
Route map Progress section on the right illustrates the progress of the compensation
cycle.
Under the plan details—shown in Figure 7.6—you can see the Budget status for each
compensation component within the plan, such as Merit, Promotion, Lump Sum, and
so on.
At the bottom of Figure 7.6 you can also see the employee Eligibility statistics—com-
paring the number eligible and ineligible employees—for the plan components.
Below Eligibility, you’ll find the Guidelines assignment statistics for employees, seen
in Figure 7.7. This provides a quick analysis of how many employees meet the guide-
lines configured for the compensation plan template.
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7.1 Compensation Basics
7
Figure 7.6 Budget Overview of the Compensation Plan
Figure 7.7 Guidelines Analysis of the Compensation Plan
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268
7.1.3 Maintaining Compensation Process Data
Before you initiate the setup of the compensation plan, you must populate the
required base setup tables with data. These data elements are accessed on the Com-
pensation Home page by selecting Actions for all plans. You will be taken to the
Import/Export Data section by default, where you can populate this data for the first
time or maintain data that has been populated before.
In the Import/Export Data section, you use the All Plans menu to export employee
data (which is useful for troubleshooting employee data issues), import and export
the currency conversion table, and create lookup tables to be used in the compensa-
tion and variable pay forms.
Lookup tables are used in custom formulas to map data to an employee based on cer-
tain attributes if the required information is not contained in one of the compensa-
tion worksheet columns. Your compensation plan design includes gathering any
requirements for setting these tables. Input and output columns form the structure
of the lookup table, which is then referenced in the formula box of the compensation
plan template. Figure 7.8 shows an example of a lookup table.
Figure 7.8 A Lookup Table for STIPercentagePerGrade
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7.1 Compensation Basics
7
The Salary Plans menu of the Import/Export Data section is where you can upload or
export salary pay matrices and perform job code and pay grade mapping. If you use
Employee Central, then the pay ranges you have set up in Employee Central can be
used. However, a number of customers do not use pay ranges in Employee Central,
and so this integration is optional.
Salary pay matrices contain the salary ranges for each distinct value of pay grade. Val-
ues in the salary pay matrix are set up in functional currency and also drive the com-
parison ratio (compa-ratio; i.e., the employee’s salary divided by the market rate sal-
ary) and range penetration (the employee’s salary minus the pay range minimum,
divided by the pay range maximum minus the range minimum) calculations on the
compensation form for each employee. As part of the salary matrix, you can define
whether the pay grade is eligible for promotion and add up to three different attri-
butes for each pay grade. Figure 7.9 shows an example of a salary pay matrix.
Figure 7.9 Salary Pay Matrix
The Stock Plans menu of the Import/Export Data section is where you maintain stock
values tables, stock factor tables, and stock participation guideline tables.
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270
The stock value tables are used to define a numerical value for each type of stock.
Depending on your requirements, this numerical value can represent the purchase
price of the stock or price per unit of a stock. The stock factor tables are used to auto-
matically calculate the appropriate mix of stock types for your employees. You can
define the various guidelines for stock participation guidelines table in a stock partic-
ipation guideline table.
7.1.4 Creating Plans for Compensation
Compensation plans and variable pay plans are created in Compensation Home by
selecting either Add new compensation plan or Add new variable pay plan, which was
shown back in Figure 7.1. Creating a plan template requires setting a number of set-
tings, defining the layout and field for your plan worksheet, setting details of your
plan, and then defining the planners that will use the plan. We’ll go over these steps
in the following sections.
When creating a plan template, you have to define the name and upload a template
or select one from the SuccessStore. As a best practice, you should choose a template
name that reflects the year of the compensation cycle and the compensation compo-
nents being planned against.
Plan Setup
The Plan Setup section (see Figure 7.10) is where you configure the settings for your
plan template. The main settings to configure include:
� Starting Point for Eligibility
Whether the starting point for eligibility is all employees or no employees. This
impacts how your eligibility rules will work.
� Route Map
The route map is the sequence of workflow steps associated with all forms that
have been generated based on this compensation plan template. Routing maps are
configured to generate compensation forms with employees and their respective
planners or HR administrators. Each route map has several steps; each step type
can be assigned to a single role, be iterative between two people to exchange feed-
back, or be collaborative to allow for group review.
� Currency Settings
For your plan you need to select the currency conversion template and the func-
tional currency. If your organization has planners that plan in multiple currencies,
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7.1 Compensation Basics
7
the Currency Conversion Rate Table converts the functional currency to the
default currency of the form.
� Salary Pay Matrix
If you are an Employee Central customer, you can choose to use the salary pay
matrix as defined in the Employee Central solution. For non-Employee Central
customers, you must select a salary pay matrix.
� Enable Salary Proration
This setting enables salary guidelines to be adjusted for employees whose salaries
are subject to proration.
� Enable Guideline Optimization
By default, this option isn’t checked. If your organization has many compensation
guidelines that are slowing down the performance of your system, check this
option to improve performance.
Figure 7.10 The Plan Setup Screen for a New Compensation Plan
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272
The Advanced Settings subsection—accessed in the Settings dropdown—is the cen-
tral location for managing the compensation plan template settings, such as form
behavior, workflow, security, and functions.
Note
After the compensation forms are generated, settings changed on the compensation
plan template don’t take effect unless the compensation forms are deleted and gen-
erated again.
Design Worksheet
The Design Worksheet subsection (see Figure 7.11) is where you design the layout of
your compensation form and configure the fields for the compensation components
that are required as part of the compensation plan template. It is accessed from the
Design Worksheet menu.
Figure 7.11 Compensation Plan Template Designer
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7.1 Compensation Basics
7
A number of standard fields (called columns in Compensation) are available to add to
the plan template. These columns are based on the instance configuration for your
organization. Custom columns can also be added to the plan template. Various prop-
erties can be modified for custom columns, such as title, read-only, visibility, type,
format, formula, and so forth. In the Formula box, you can enter mathematical calcu-
lations, If logic, conversions, and reference lookup statements pointing to the lookup
tables. Each custom columns can also be hidden if it is not required to be visible for
the planner, be reloadable if data in this field will change frequently based on data
import, be reportable to make available in reports and extracts, and have a unique
import key associated with it.
Columns can be grouped together into relevant, logical groups that can be color-
coded for easy on-screen identification. This helps the compensation planner iden-
tify employee and planning information easily on the compensation form.
Note
Field permission groups can be used by compensation administrators to restrict field
visibility to both standard and custom fields.
Custom messages can be added to the top of the compensation form.
Plan Details
The Plan Details menu is where you configure the budget, eligibility, guidelines, and
rating sources for your plan template.
For budgets—accessed via the Budget option on the Plan Details menu—you can
configure the following:
� Budget calculation
The budget calculation status on the compensation form can be configured to be
viewed by compensation planners. The configuration options available include
the budget calculation mode shown on the form, the planning components the
budget is used for, the default budget value, and whom to base the budget calcula-
tion on. Multiple budget calculation options can be configured within the com-
pensation plan template.
� Budget rules
Budget rules allow you to setup rules for budget calculations. You can choose to
allow, warn, or disallow planners from exceeding budget calculations and to save
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274
the compensation form if the budget is exceeded. You can set up multiple rules for
each compensation plan template.
� Budget groupings
You can group fields together to create combined budgets.
The eligibility of employees to be part of the compensation planning process is con-
figured in the Eligibility menu option. Here, multiple eligibility rules can be config-
ured for the compensation plan template. It is important to undertake designing
each eligibility rule carefully because it affects the planner’s ability to enter planning
details against each employee on the compensation form. Rules can be anchored on
standard fields available on the compensation plan template, such as pay grade or
performance ratings.
Guidelines are the rules a planner follows to effectively plan employee compensation
for each component on the compensation form. You can configure guidelines in the
Guidelines menu option. Multiple rules can be set up per compensation plan tem-
plate. Each guideline rule has a large number of options available for configuration.
The sources of performance ratings to be used in the plan template can be configured
in the Rating Sources menu option. You can import these ratings or leverage them
from other SAP SuccessFactors HCM Suite solutions.
Manage Users
The Manager Users menu has one option: the Define Planners subsection. Here you
can define the hierarchy structure compensation forms that are generated for plan-
ners to plan employee compensation. The default option is to use the Standard Suite
Hierarchy, which is based on the employee and the employee’s manager that is set up
in the SAP SuccessFactors HCM Suite. Another option, the Rollup Hierarchy, allows for
planning responsibilities to be assigned to managers higher up in the organization. A
custom hierarchy can also be configured as required to meet your organization’s
needs. This subsection is also leveraged for troubleshooting employee and planner
hierarchy setup.
7.1.5 Creating Plans for Variable Pay
As mentioned at the start of Section 7.1.4, variable pay plans are created in Compensa-
tion Home by selecting Add new variable pay plan.
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7.1 Compensation Basics
7
Within the Plan Setup section, the menu options you saw when creating a compensa-
tion plan template are there, along with additional menus that do not exist for com-
pensation plan templates. Looking further, you’ll find the options within each menu
are different from the same menus that are used when creating a compensation plan
template.
For variable pay plans, the settings to be configured differ from what you’ve seen in
Compensation. The settings that you can configure include:
� A background section for variable data in the data model.
� A start date and end date for the bonus calculation.
� Calculation settings, which give you multiple options to configure how your vari-
able pay process works, including the use of a flexible payout curve, proration, and
multipliers for sections.
In addition to the currency conversation table and functional currency to select,
there are options to control which currency is used (either the functional currency or
the local currency) and which users can have currency views during the compensa-
tion planning process.
Some of the other menus that you will need to consider when configuring variable
pay plan templates include:
� Settings
In the Settings menu, you can find your advanced options, which are similar to the
compensation plan templates. You can also configure calculation formulas used
for bonuses, goal plans, pay components, and so forth, and create number format-
ting rules that are referenced for each value in the variable pay calculation.
� Design Worksheet
In this menu, you configure the visibility of variable pay sections, fields, and label
names. You can also access the Column Designer, which enables you to configure
what fields will appear on the worksheet as columns, and set the number format
for values in the variable pay calculation.
� Manage Plan Details
The various options in the Manage Plan Details menu enable you to create,
import, or export various data needed to run the variable pay process:
– Business goals and bonus plans: Create, import, and export
– Business goal weighing: Import and export
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276
– Eligibility rules: Created with business rules
– Guidelines: Create or export
– Budgets: Create
� Manager Users
The same Define Planners option exists for variable pay plan templates, but the
Manager Users menu also includes options to import and edit employee history
data.
� Forecast Bonus
Here you can generate forecasts of your bonus spend, based on selecting a calcula-
tion method.
� Calculate Bonus
The only option here allows you to configure paying out bonuses.
� Reports
You can run validation reports for eligibility and proration, business goal perfor-
mance, individual preview, and other reports.
� Bonus Assignment Status
Enables you to manage, generate, and recall bonus assignment statements.
Now let’s look at running the compensation process.
7.2 Compensation Forms
Compensation planning with either Compensation or Variable Pay is performed
using worksheets, where the compensation planner makes the required salary and
compensation adjustments for their reports. Worksheets are forms that planners use
to evaluate, assess, and change compensation. The first step of this process is to gen-
erate compensation worksheets. After the compensation planning has taken place,
the worksheets can be submitted for approval. Worksheets are based on the tem-
plates that we talked about in Section 7.1.4 .
The Manage Worksheets section shown in Figure 7.12 is the central location to launch
compensation forms and manage the lifecycle of the forms generated for the related
compensation plan template.
Let’s walk through how to create and launch worksheets, and go over considerations
for those who use Variable Pay, before we look at performing compensation planning
with the worksheet.
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7.2 Compensation Forms
7
Figure 7.12 Manage Worksheets Section
7.2.1 Create and Launch Worksheets
The Create Worksheets option under the Launch subsection opens the panel, as shown
in Figure 7.13, to provide step-by-step details for form generation.
Generating a worksheet is quite straightforward. The following steps are involved:
1. Name Your Worksheet
Enter the worksheet name visible to the planner. The planner’s name is appended
to this name automatically.
2. Set Plan Dates
Choose the start and end dates of your organization’s planning cycle. The Due
Date controls the workflow activity of the form, such as when to notify planners
based on date criteria.
3. Select Worksheets to Create
Select the topmost planner in your organization hierarchy. This launches forms
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278
for all planners in the organization per the hierarchy configuration setting of the
compensation template. You have the option to generate forms only for the spe-
cific planner. You can choose to notify planners of compensation form availability
by email.
Figure 7.13 Launch Compensation Worksheets
After all of the details are entered, click the Launch Plan option to start the request for
the form-generation process. Upon completion of the process, an email notification
is sent with details about how many compensation forms were generated. At this
stage, the compensation forms are considered in progress and are shown in the Com-
pensation section we just mentioned. Planners can view and access the compensation
form, as shown in Figure 7.14, by selecting Compensation in the navigation menu.
7.2.2 Administering Worksheets
Once worksheets have been created, as a compensation administrator you can further
manage the worksheets throughout the process by using the Manage Worksheets
option under the Manage Worksheets section. As shown in Figure 7.15, this gives you
visibility into the individual forms generated as part of the compensation plan tem-
plate.
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7.2 Compensation Forms
7
Figure 7.14 Manager’s View of the Compensation Home Screen
Figure 7.15 Manage Worksheets Option
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280
In this example, there are forms for Francois Trombley, Scott C Wang, Mya Cooper,
and their colleagues. From this option, you can choose to Delete the form, Export as
MS Excel, or Export as CSV.
During the compensation planning process, the forms that have been generated may
need to be periodically updated. These updates are typically activities such as updat-
ing compensation form membership or accounting for budget changes until the
compensation planning cycle reaches completion. These activities are performed
under the Update Worksheets panel under the Manage Worksheets section, as
shown in Figure 7.16.
Figure 7.16 Update Worksheets Options
The following options are available in this subsection:
� Update all worksheets
Clicking this option opens the panel shown in Figure 7.17. You can choose the set-
tings that reflect the data change being applied, such as hire of a new employee,
termination of an employee, budget changes, or change in organization hierarchy
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7.2 Compensation Forms
7
structure. Any changes in compensation eligibility criteria can be updated through
this option. This option allows for updates to completed compensation forms, as
well.
� Update a specific worksheet
This enables you to update a specific worksheet, including synchronization of
bonus data with performance management forms and the People Profile, adding a
new employee to compensation worksheet, removing inactive employees, and
updating the budget.
� Add employees, Move employees, and Delete employees
Add employees to existing compensation forms, move employees from one com-
pensation form to another form, and delete employees from a form.
� Budget Override
Update the budget pool available for the compensation cycle. Additional budgets
can be propagated and distributed to planners in the organization. Cascading bud-
gets can’t be propagated if the amount spent exceeds the new budget amount.
Figure 7.17 The Update All Worksheets Options
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7.2.3 Variable Pay Form Specifics
After the Variable Pay setup is complete, the process to generate variable pay forms is
exactly the same as for generation of compensation forms discussed in Section 7.1.4.
On a form, if the planner wants to view detailed calculations for an employee instead
of the overview, the planner can click the Action icon next to the employee’s name
and select View Details. The plan details include, for example, target amounts, prora-
tion, goals, weighting, and payout amounts. Alternatively, the planner can expand
the Compensation Profile to conduct further analysis on the employee result, as
shown back in Figure 7.4.
The planner can also view summary results of the variable pay worksheet by clicking
the Live Analytics link located on the top-right section, as shown in Figure 7.18.
Figure 7.18 Live Analytics on Variable Pay Worksheet
7.3 Compensation Planning
Compensation plans are typically merit, bonus, or equity plans, but there can be
other types of compensation plans used, and you may be running a different type of
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7.3 Compensation Planning
7
compensation plan. Whatever type of compensation plan you are running, the pro-
cess to run them is the same.
Each planner in the organization is responsible for timely recommendations for em-
ployees as part of the compensation planning cycle process. These activities are per-
formed on the compensation forms generated for each planner. Figure 7.19 shows a
sample compensation form with the salary compensation component configuration.
Planners can adjust the display options on the form to get the desired information
about the employee and also filter employee information on the worksheet.
Figure 7.19 Planner’s View of the Compensation Worksheet
When calculated recommendations are provided in the compensation form, plan-
ners can choose whether to accept the calculated recommendations for the employ-
ees based on the compensation plan template setup or override the system-
calculated recommendations. Planners also have the flexibility to view the compen-
sation guidelines as a percentage value or numerical value by adjusting the toggle
available in the appropriate column.
Depending on how the compensation plan template is configured, a planner can also
view multiple compensation planning components as separate tabs by clicking the
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284
appropriate link on the top-left section of the compensation worksheet. The Sum-
mary tab is shown in Figure 7.20.
Figure 7.20 Summary Tab View on the Compensation Worksheet
After a planner has finished making their recommendations on the compensation
form, the logical next step is to move the form to the workflow process for approval.
To perform this, a planner must click the Send to Next Step button at the top of the
compensation form.
Another option available in Compensation for approving the planner recommenda-
tions is to enable hierarchy-based approval as part of your solution design. It provides
a simple approval model based on tree structure navigation that is built on the orga-
nization hierarchy; approvals move up the structure and rejections move downward.
This configuration option eliminates the need to generate forms or send forms to the
next step in the approval process.
Note
The hierarchy-based approval configuration for approving compensation forms isn’t
available for the Variable Pay solution. Otherwise, the compensation planning pro-
cess is the same for both modules.
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7.4 Promotions
7
7.4 Promotions
When you use Employee Central, Compensation offers the ability to promote em-
ployees during the compensation planning process. This integration with Employee
Central enables a change of job information in Employee Central directly from Com-
pensation, although changes don’t become effective until the compensation plan-
ning results are published to Employee Central.
Note
The promotions integration is not available for Variable Pay, as Variable Pay only cov-
ers the bonus process, which doesn’t include promotions.
Promotion of an employee is triggered from a worksheet by selecting the menu for
the employee and selecting Promote, as shown in Figure 7.21.
Figure 7.21 The Promote Option on the Worksheet
After clicking Promote, the Employee Details window will appear (shown in Figure
7.22). Here, you can make the necessary changes to the employee’s job information to
initiate a promotion for the employee.
Once the changes have been saved, you will be taken back to the worksheet, where
you can see the icon that represents that the promotion has been entered next to the
employee. This can be seen next to Ellen Marie Fosse in Figure 7.23.
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286
Figure 7.22 The Employee Details Screen
Figure 7.23 The Promotion Icon on the Worksheet
287
7.5 Executive Review
7
Further Resources
Further information can be found in the guide Employee Central - Compensation Integra-
tion under the SAP SuccessFactors Compensation product page on the SAP Help Portal.
7.5 Executive Review
The Executive Review functionality in the Compensation solution enables any active
SAP SuccessFactors user to review (read) or adjust (write) compensation recommen-
dations made for all employees in the organization.
The Executive Review functionality provides a different level of access to compensa-
tion planning data (i.e., it groups data from multiple users together), but otherwise
works exactly the same way for both Compensation and Variable Pay. The user must
be permissioned for this functionality and access to data for the appropriate
employee population. At any given time, data generated within a single compensa-
tion plan template can be accessed by selecting the Compensation Review tab in the
Compensation module (sometimes displayed as Executive Review), as shown in Fig-
ure 7.24.
After the compensation plan template is chosen, the user is presented with a page
that exactly matches the design and layout of the compensation plan template. This
page shouldn’t be mistaken for the compensation form for a planner. Executive
Review neither relies on a compensation form’s workflow state nor behaves like a
form. If compensation data is modified in Executive Review, you can send an email
notification to the planners or reviewers of the affected underlying compensation
form. Planners, HR managers, and administrators can filter data for employees they
can edit or view.
The real advantage of using Executive Review is the ability to filter data. This can pro-
vide for a detailed analysis and update of compensation data by the administrators,
HR professionals, and managers in your organization. Data visible on the Executive
Review screen can also be exported in CSV format.
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288
Figure 7.24 User Access to Executive Review
7.6 Reward Statements
Leading industry practices call for providing each employee with a personal compen-
sation statement highlighting the employee’s compensation results at the end of the
compensation planning cycle. The Compensation solution facilitates this process by
providing the capability to create a personal compensation statement template, as
shown in Figure 7.25. You can modify the template with your organization’s text,
logo, multiple sections, and standard fields on the compensation plan template.
After all compensation forms have been reviewed and marked completed, only then
can a personal compensation statement be generated for each employee. The per-
sonal compensation statement for an employee is available on the People Profile.
289
7.7 Publishing to Employee Central
7
Figure 7.25 Personal Compensation Statement Template
7.7 Publishing to Employee Central
When you use Employee Central as your system of record for employee data, then
you want any compensation planning results to write back to the employee’s com-
pensation information. Naturally, this is provided as a standard feature.
Eligibility rules created in Configure Business Rules are used to determine which
employees are eligible for compensation planning in Compensation and Variable
Pay.
7 Compensation
290
Note
Planning results created from data received from a pay component group in Em-
ployee Central can only be written back as pay components when publishing to Em-
ployee Central.
If you are using Variable Pay, then you need to import employee history data before
you can start the process. This is done in the Admin Center in Compensation Home
by following these steps:
1. Select the variable pay plan.
2. Click Plan Setup.
3. Click on the Manage Users dropdown.
4. Select Import Employee History from Employee Central.
If the option in the last step is not available, then you need to check the configuration
of your variable pay plan template.
Once compensation planning has been completed, you are ready to publish the
results back to Employee Central. This is done the in the Admin Center in Compensa-
tion Home by following these steps:
1. Select the plan for which you wish to publish the results back to Employee Central.
2. Click Complete Compensation Cycle.
3. Click on the Publish Data dropdown.
4. Select Publish in Employee Central.
5. If you want to check the status of form, then click Check Forms Status.
6. Click Submit.
An administrator can use the Job Monitor to track the status of the publishing of the
data. The job type is Publish EC Data for Template. Once the job is run, the data will be
written to Compensation Information in Employee Central.
Further Resources
Further information can be found in the guides Employee Central - Compensation
Integration and Employee Central - Variable Pay Integration under the SAP Success-
Factors Compensation product page on the SAP Help Portal.
291
7.8 Spot Awards
7
7.8 Spot Awards
The Spot Award program provides you with another way of planning the spot award
of bonuses as part of your compensation planning program but outside of your set
compensation planning period. Spot awards are typically awarded to a limited group
of employees and so the use of worksheets is impractical, and since this type of awards
is still subject to budgets, guidelines, eligibilities, and workflow approvals, then a
framework is needed to support compensation planners in providing spot awards.
Note
If you use Employee Central, this functionality is intended to replace the Spot Award
functionality provided in Employee Central.
Spot Award programs enable you to award spot awards to select employees. You can
setup multiple Spot Award programs. Setting up a Spot Award program follows a
workflow and uses a guided wizard to take you through each step of the workflow.
The steps for setting up a Spot Award program are:
1. Create the program.
2. Define the program settings. Set the following various attributes of the program
(see Figure 7.26):
– Program name
– Functional currency
– Currency conversion table
– Start date
– End date
– Whether the program is active
– Whether there is a budget associated with this program
– Whether nominators can override the recommended award amount
– Any messages to be displayed to nominators that are overriding the guideline
amount
– Whether eligibility is via a business rule or dynamic group
– Whether the program should be integrated with Employee Central
– When the program is integrated with Employee Central, which pay component
to use for the spot award
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292
3. Define/import the budget for the program.
4. Define award categories and levels. You can define up to 20 categories and levels;
categories can be anything that your organization deems as important for em-
ployees to be measured against, such as skills or behaviors.
5. Define the guidelines by uploading the guideline amounts that compensation
planners can use, based on the categories and levels defined in the previous step of
the wizard.
6. Define eligibility (i.e., define the business rule or dynamic group that defines who
is eligible for the program). Which option is available depends on the settings
made in the second step of the wizard.
Figure 7.26 shows the Settings page of the Spot Award program wizard.
Figure 7.26 Spot Award Program Details
Spot Award programs can have workflows assigned to them, so that spot awards can
be approved or declined.
293
7.8 Spot Awards
7
Spot awards are awarded through multiple methods. The main methods are via the
following:
� Home page: Select the Recognize and Reward Someone tile. Select an employee in
the My Team tile and select Reward and Recognition in the Take Action menu.
� Quickcard: Select Reward and Recognition.
� People Profile: Select Reward and Recognition in the Actions menu on the em-
ployee’s profile.
Depending on the option you select, the first one or two steps will differ. For example,
if you launch the process by select the Recognize and Reward Someone tile, you need to
first select a program and then select the eligible employee(s) you want to award a spot
award to before you are taken to the screen to select the award category. If you select
Reward and Recognition in the Actions menu on the employee’s profile, then you are
taken straight to a screen to select the Spot Award program and the award category.
Once the process of selecting a Spot Award program and employee has begun, you
have to select the award category, the award category level, and the award amount
(you can go ahead with the guideline amount or change it); enter a reason for the
reward; and then review and submit the award for approval (see in Figure 7.27).
Figure 7.27 Reward and Recognition of an Employee
Should the Spot Award program be integrated with Employee Central, then after the
spot award is approved, it will be automatically added to the employee’s Compensa-
tion Information portlet using the pay component defined during the setup of the
Spot Award program.
Further Resources
Further information can be found in the guide Reward and Recognition: Spot Awards
under the SAP SuccessFactors Compensation product page on the SAP Help Portal.
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294
7.9 Reporting
The two standard options for compensation reporting are Rollup and Aggregate
Export; these are available as part of the Actions – All Plans menu. Let’s take a quick
look at each:
� Compensation aggregate export
This is an export of all employee and planning data available within a specific com-
pensation plan template. The extract includes all standard and custom fields (if
marked as reportable) defined on the compensation plan template.
� Compensation rollup
This option allows for the generation of the compensation planning and budget
information report based on a planner’s hierarchy for the selected compensation
plan template. Figure 7.28 shows a rollup summary.
Figure 7.28 Compensation Rollup Generation Menu
295
7.11 Summary
7
7.10 Implementation Tips
There are a number of tips that can help you make the most out of your Compensa-
tion or Variable Pay implementation. We’ll look at a few now:
� Data
Data is a critical aspect of compensation planning. If salary and compensation data
is not accurate, then your entire compensation planning process will produce
results that can inadvertently impact your payroll.
� Design
Most organizations have exceptions to their processes. To have the most effective
compensation planning process, it is important to design for 90 percent of use
cases and not for the exceptions. Typically, the exceptions can make a straightfor-
ward process become convoluted and cumbersome, which can damage adoption
and success of the compensation program.
� Employee lifecycle changes
It is important to understand employee lifecycle event changes and how they
impact compensation. For example, a promotion can mean a change in the data of
an employee mid-process, or a leave of absence could make an employee ineligi-
ble. You also have to consider how new employees are considered and whether
they might become eligible through a rule in the system when they should not be
eligible for the process so soon into their new job.
� Workflows
Workflows should be designed to be streamlined and, wherever possible, few
approvers should be included. Because the process involves salary data, it can be
tempting for organizations to include multiple senior-level individuals as approv-
ers in the process. However, this slows down the approval process and doesn’t
drive accountability to the compensation planners.
7.11 Summary
The Compensation and Variable Pay solutions provide a robust platform to meet the
complex needs of an organization’s compensation design and truly enforce a pay-
for-performance culture. The solution offerings in Compensation provide the organi-
zation the agility needed to effectively manage a successful compensation cycle by
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296
streamlining the planning process. Integration capabilities with SAP ERP HCM and
Employee Central provide the benefit of not having to manage multiple data points.
In this chapter, you learned what is required to set up yearly compensation and vari-
able pay forms, and how to design your compensation worksheets. You also learned
how to execute a compensation review and complete the compensation process.
In the next chapter, we’ll look at the SAP SuccessFactors Recruiting solution and how
it can support recruiting management, applicant tracking, and recruiting marketing
activities.
7
Contents
Foreword ................................................................................................................................................ 23
Preface ..................................................................................................................................................... 25
1 Introduction 31
1.1 History of SAP SuccessFactors ........................................................................................ 32
1.2 SAP SuccessFactors HCM Suite ...................................................................................... 33
1.2.1 Platform ................................................................................................................... 34
1.2.2 Core HR .................................................................................................................... 35
1.2.3 Talent Management ............................................................................................ 40
1.2.4 People Analytics .................................................................................................... 46
1.2.5 SAP SuccessFactors Mobile ............................................................................... 48
1.2.6 SAP Solution Extensions ..................................................................................... 49
1.3 Deployment Models ........................................................................................................... 50
1.4 Core Cloud System Concepts .......................................................................................... 51
1.4.1 Globalization and Localization ......................................................................... 51
1.4.2 Quarterly Releases ............................................................................................... 52
1.4.3 Licensing .................................................................................................................. 53
1.5 Summary ................................................................................................................................. 54
2 Implementation 55
2.1 Implementation Considerations ................................................................................... 55
2.1.1 Setting the Strategic Objectives of the Project .......................................... 56
2.1.2 Choosing an Implementation Approach ...................................................... 56
2.1.3 Planning for the Implementation ................................................................... 61
2.1.4 Business Processes ............................................................................................... 64
2.1.5 Competencies and Job Roles ............................................................................ 64
2.1.6 Employee Data ...................................................................................................... 65
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2.2 Project Team Structure ..................................................................................................... 65
2.2.1 Lead Consultant .................................................................................................... 66
2.2.2 Project Manager ................................................................................................... 67
2.2.3 Project Sponsor ..................................................................................................... 67
2.2.4 Technical Resource .............................................................................................. 67
2.2.5 Functional/Business Resource ......................................................................... 68
2.2.6 Stakeholder Group Representatives .............................................................. 68
2.2.7 Change Management Resource ...................................................................... 68
2.3 Project Methodology ......................................................................................................... 69
2.3.1 Discover Phase ...................................................................................................... 70
2.3.2 Prepare Phase ........................................................................................................ 71
2.3.3 Explore Phase ........................................................................................................ 71
2.3.4 Realize Phase ......................................................................................................... 74
2.3.5 Deploy Phase ......................................................................................................... 77
2.3.6 Run Phase ............................................................................................................... 77
2.4 Project Delivery .................................................................................................................... 78
2.5 Summary ................................................................................................................................. 79
3 Platform 81
3.1 Platform Basics ..................................................................................................................... 81
3.2 Technical Architecture ...................................................................................................... 83
3.2.1 Database Layer ...................................................................................................... 84
3.2.2 Application Layer .................................................................................................. 85
3.2.3 Communication Layer ........................................................................................ 87
3.3 Security .................................................................................................................................... 87
3.3.1 Authentication Security ..................................................................................... 87
3.3.2 Layer Security ........................................................................................................ 88
3.3.3 Role-Based Permissions Security .................................................................... 89
3.4 Admin Center ........................................................................................................................ 89
3.5 Picklists .................................................................................................................................... 90
3.6 Upgrade Center .................................................................................................................... 91
3.7 Release Center ...................................................................................................................... 91
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Contents
3.8 User Interface ........................................................................................................................ 91
3.8.1 Navigation Menu .................................................................................................. 92
3.8.2 User Menu and Options ..................................................................................... 92
3.8.3 Notifications ........................................................................................................... 93
3.8.4 To-Dos ...................................................................................................................... 94
3.8.5 Action Search ......................................................................................................... 95
3.8.6 Theme ....................................................................................................................... 96
3.8.7 Languages ............................................................................................................... 97
3.9 Home Page .............................................................................................................................. 98
3.9.1 Standard Delivered Content ............................................................................. 99
3.9.2 Managing Sections and Tiles ............................................................................ 100
3.9.3 Adding Custom Tiles ............................................................................................ 101
3.10 User Data File ........................................................................................................................ 101
3.10.1 Components ........................................................................................................... 101
3.10.2 Manage Users ........................................................................................................ 103
3.10.3 Importing and Exporting Data ........................................................................ 104
3.10.4 HRIS Sync ................................................................................................................. 104
3.11 Employee Profile .................................................................................................................. 105
3.11.1 People Profile ......................................................................................................... 106
3.11.2 Configuring the People Profile ......................................................................... 115
3.12 Company Info ........................................................................................................................ 117
3.12.1 Org Chart ................................................................................................................. 117
3.12.2 Position Org Chart ................................................................................................ 118
3.12.3 Company Structure Overview .......................................................................... 119
3.12.4 Directory .................................................................................................................. 120
3.12.5 Resources ................................................................................................................ 122
3.13 Talent Card ............................................................................................................................. 123
3.14 Insights ..................................................................................................................................... 124
3.15 Presentations ......................................................................................................................... 125
3.15.1 Dynamic Content .................................................................................................. 127
3.15.2 Creating a Presentation ...................................................................................... 128
3.15.3 Running a Presentation ...................................................................................... 130
3.16 Job Profile Builder ................................................................................................................ 131
3.16.1 Managing Job Profile Content .......................................................................... 132
3.16.2 Creating Job Profile Templates ........................................................................ 134
3.16.3 Creating Job Profiles ............................................................................................ 136
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10
3.17 Diversity and Inclusion ..................................................................................................... 138
3.17.1 Recruiting ............................................................................................................... 138
3.17.2 Analytics .................................................................................................................. 139
3.18 Extensibility ........................................................................................................................... 140
3.18.1 Metadata Framework ......................................................................................... 140
3.18.2 Extension Center .................................................................................................. 148
3.18.3 Business Rules ....................................................................................................... 154
3.18.4 SAP Cloud Platform Extensions ....................................................................... 157
3.19 Summary ................................................................................................................................. 159
4 Employee Central 161
4.1 Employee Central Basics .................................................................................................. 162
4.1.1 Data Objects .......................................................................................................... 163
4.1.2 Employee Data ...................................................................................................... 166
4.1.3 Events and Event Reasons ................................................................................. 167
4.1.4 Position Management ........................................................................................ 168
4.1.5 Org Charts .............................................................................................................. 171
4.1.6 People Profile ......................................................................................................... 171
4.2 Hiring and Firing .................................................................................................................. 172
4.2.1 New Hires ............................................................................................................... 172
4.2.2 Rehires ..................................................................................................................... 175
4.2.3 Transfers ................................................................................................................. 175
4.2.4 Terminations ......................................................................................................... 176
4.3 Data Access and Maintenance ...................................................................................... 178
4.3.1 Human Resources ................................................................................................ 178
4.3.2 Self-Services ........................................................................................................... 179
4.4 Benefits .................................................................................................................................... 188
4.4.1 Creating and Managing Benefits and Benefit Programs ........................ 188
4.4.2 Enrollment and Claims ....................................................................................... 190
4.5 Time Management ............................................................................................................. 192
4.5.1 Payroll Time Sheet ............................................................................................... 193
4.5.2 Time Off .................................................................................................................. 195
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Contents
4.6 Global Assignment .............................................................................................................. 198
4.7 Concurrent Employment .................................................................................................. 203
4.8 Contingent Workforce Management ......................................................................... 206
4.9 Administration ...................................................................................................................... 210
4.9.1 Invalid HR Data ...................................................................................................... 210
4.9.2 Manage Workflow Requests ............................................................................ 211
4.9.3 Mass Changes ........................................................................................................ 212
4.10 Reporting ................................................................................................................................. 214
4.11 Implementation Tips .......................................................................................................... 215
4.12 Summary ................................................................................................................................. 217
5 Employee Central Payroll 219
5.1 Employee Central Payroll Basics ................................................................................... 219
5.2 Pre-Payroll ............................................................................................................................... 222
5.3 Payroll ....................................................................................................................................... 222
5.4 Post-Payroll ............................................................................................................................ 224
5.5 Payroll Maintenance .......................................................................................................... 225
5.6 Self-Service Access .............................................................................................................. 227
5.6.1 Employee Self-Services ....................................................................................... 227
5.6.2 Manager Self-Services ......................................................................................... 229
5.7 Implementation Tips .......................................................................................................... 230
5.8 Summary ................................................................................................................................. 233
6 Performance and Goals 235
6.1 Performance and Goal Management Basics ........................................................... 236
6.2 Goal Setting and Maintenance ...................................................................................... 238
6.2.1 Goal Plan Features ............................................................................................... 239
6.2.2 Maintaining Goals ................................................................................................ 242
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12
6.2.3 Aligning and Cascading Goals ......................................................................... 244
6.2.4 Learning Activities ............................................................................................... 245
6.3 Evaluating Performance ................................................................................................... 247
6.3.1 Performance Reviews ......................................................................................... 247
6.3.2 Continuous Performance .................................................................................. 251
6.3.3 360 Multi-Rater Assessment ............................................................................ 253
6.4 Calibration .............................................................................................................................. 255
6.5 Implementation Tips ......................................................................................................... 256
6.6 Summary ................................................................................................................................. 257
7 Compensation 259
7.1 Compensation Basics ......................................................................................................... 260
7.1.1 Compensation and Variable Pay ..................................................................... 262
7.1.2 Compensation Plans ........................................................................................... 266
7.1.3 Maintaining Compensation Process Data ................................................... 268
7.1.4 Creating Plans for Compensation .................................................................. 270
7.1.5 Creating Plans for Variable Pay ....................................................................... 274
7.2 Compensation Forms ........................................................................................................ 276
7.2.1 Create and Launch Worksheets ...................................................................... 277
7.2.2 Administering Worksheets ............................................................................... 278
7.2.3 Variable Pay Form Specifics .............................................................................. 282
7.3 Compensation Planning ................................................................................................... 282
7.4 Promotions ............................................................................................................................. 285
7.5 Executive Review ................................................................................................................ 287
7.6 Reward Statements ............................................................................................................ 288
7.7 Publishing to Employee Central ................................................................................... 289
7.8 Spot Awards .......................................................................................................................... 291
7.9 Reporting ................................................................................................................................ 294
7.10 Implementation Tips ......................................................................................................... 295
7.11 Summary ................................................................................................................................. 295
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Contents
8 Recruiting 297
8.1 Recruiting Basics .................................................................................................................. 298
8.1.1 Recruiting Roles ..................................................................................................... 299
8.1.2 Recruiting Templates .......................................................................................... 300
8.1.3 Applicant Tracking ............................................................................................... 303
8.1.4 Career Site Builder/Marketing Analytics ...................................................... 304
8.1.5 Recruiting Posting Options ............................................................................... 304
8.2 Requisition Creation and Approval ............................................................................. 304
8.2.1 Requisition Creation ............................................................................................ 305
8.2.2 Integration with Position Management ....................................................... 306
8.2.3 Requisition Approval Workflow ....................................................................... 307
8.3 Job Posting and Sourcing ................................................................................................. 307
8.4 Candidate Experience ........................................................................................................ 311
8.4.1 Career Sites ............................................................................................................. 311
8.4.2 Candidate Profile .................................................................................................. 313
8.4.3 Candidate Data Model ........................................................................................ 314
8.4.4 Data Privacy Consent Statement .................................................................... 317
8.5 Candidate Selection Management .............................................................................. 318
8.5.1 Candidate Workbench ........................................................................................ 318
8.5.2 Interview Central .................................................................................................. 320
8.5.3 Interview Scheduling ........................................................................................... 322
8.6 Offer Management ............................................................................................................. 323
8.6.1 Offer Letter ............................................................................................................. 324
8.6.2 Offer Approval ....................................................................................................... 324
8.6.3 Online Offer Acceptance with E-Signature .................................................. 326
8.7 Hiring and Onboarding ..................................................................................................... 327
8.7.1 Integration with Employee Central ................................................................ 327
8.7.2 Integration with Onboarding ........................................................................... 327
8.8 Employee Referral ............................................................................................................... 328
8.9 Implementation Tips .......................................................................................................... 328
8.10 Summary ................................................................................................................................. 330
Contents
14
9 Onboarding 331
9.1 Onboarding Basics .............................................................................................................. 332
9.2 Onboarding Process ........................................................................................................... 334
9.2.1 Post-Hire Verification ......................................................................................... 335
9.2.2 New Employee Step ............................................................................................ 336
9.2.3 Orientation ............................................................................................................. 339
9.3 Crossboarding ....................................................................................................................... 340
9.4 Offboarding ........................................................................................................................... 341
9.5 Integration with Recruiting and Employee Central ............................................. 343
9.5.1 Integration with Recruiting .............................................................................. 344
9.5.2 Integration with Employee Central ............................................................... 350
9.6 Implementation Tips ......................................................................................................... 354
9.7 Summary ................................................................................................................................. 356
10 Learning 357
10.1 Learning Basics ..................................................................................................................... 358
10.2 Multiple Interfaces ............................................................................................................. 359
10.2.1 User Interface ........................................................................................................ 360
10.2.2 Manager Interface ............................................................................................... 362
10.2.3 Instructor Interface ............................................................................................. 364
10.2.4 Administrator Interface ..................................................................................... 365
10.3 Item Management .............................................................................................................. 372
10.3.1 Instructor-Led Training ...................................................................................... 373
10.3.2 Online Learning and Content Management ............................................... 377
10.3.3 On-the-Job Training ............................................................................................ 381
10.4 Curriculum and Program Management .................................................................... 382
10.5 Evaluation and Assessment ............................................................................................ 384
10.5.1 Surveys ..................................................................................................................... 385
10.5.2 Assessments .......................................................................................................... 386
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Contents
10.6 Implementation Tips .......................................................................................................... 387
10.7 Summary ................................................................................................................................. 387
11 Succession and Development 389
11.1 Succession and Development Basics .......................................................................... 389
11.2 Succession Planning Data ................................................................................................ 391
11.2.1 Organizational Charts ......................................................................................... 391
11.2.2 Matrices ................................................................................................................... 395
11.2.3 Portlets in the People Profile ............................................................................ 397
11.2.4 Talent Search ......................................................................................................... 398
11.2.5 Position Tile View ................................................................................................. 401
11.2.6 Talent Pools ............................................................................................................ 402
11.2.7 Position Management ........................................................................................ 404
11.2.8 Reporting and Analytics ..................................................................................... 406
11.3 Nominating Successors ..................................................................................................... 407
11.4 Ongoing Development ...................................................................................................... 409
11.4.1 Development Plan ................................................................................................ 410
11.4.2 Career Worksheet ................................................................................................. 413
11.4.3 Career Path ............................................................................................................. 416
11.4.4 Mentoring ............................................................................................................... 416
11.5 Implementation Tips .......................................................................................................... 420
11.6 Summary ................................................................................................................................. 421
12 Workforce Analytics 423
12.1 Workforce Analytics Basics ............................................................................................. 423
12.1.1 Workforce Analytics on SQL versus SAP HANA ........................................... 424
12.1.2 Metrics Packs for Workforce Analytics .......................................................... 426
12.1.3 Data Acquisition and Governance .................................................................. 434
12.2 Benchmarking ....................................................................................................................... 438
12.2.1 Benchmarking Methodology ............................................................................ 438
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16
12.2.2 Benchmarking Categories ................................................................................. 439
12.2.3 Applying Benchmarks ......................................................................................... 440
12.3 Reporting and Analytics ................................................................................................... 442
12.3.1 Metrics Pages ........................................................................................................ 442
12.3.2 Report Designer .................................................................................................... 447
12.3.3 Investigate .............................................................................................................. 451
12.3.4 Analytics Workspace ........................................................................................... 454
12.4 Implementation Tips ......................................................................................................... 456
12.5 Summary ................................................................................................................................. 458
13 Workforce Planning 459
13.1 Workforce Planning Basics ............................................................................................. 460
13.1.1 Metrics Packs for Workforce Planning .......................................................... 462
13.1.2 Data Acquisition and Governance ................................................................. 462
13.2 Preparing for Workforce Planning .............................................................................. 464
13.2.1 Forecast List ........................................................................................................... 466
13.2.2 Creating a Strategic Forecast ........................................................................... 467
13.3 Forecasting ............................................................................................................................. 477
13.3.1 Scenarios ................................................................................................................. 478
13.3.2 Demand Forecasting ........................................................................................... 478
13.3.3 Capabilities ............................................................................................................ 481
13.3.4 Supply Forecasting .............................................................................................. 482
13.3.5 Gap Analysis .......................................................................................................... 483
13.3.6 Highlighting Rules ............................................................................................... 485
13.3.7 Risk Identification ................................................................................................ 485
13.3.8 Strategy Management ....................................................................................... 486
13.3.9 Impact Modeling .................................................................................................. 488
13.3.10 Action Planning .................................................................................................... 488
13.3.11 What-If Financial Modeling .............................................................................. 490
13.4 Implementation Tips ......................................................................................................... 492
13.5 Summary ................................................................................................................................. 493
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Contents
14 Qualtrics 495
14.1 Experience Management Basics ................................................................................... 495
14.1.1 The Experience Economy ................................................................................... 496
14.1.2 Employee Experience with Qualtrics ............................................................. 497
14.2 Survey Types .......................................................................................................................... 499
14.2.1 Engagement Surveys ........................................................................................... 499
14.2.2 Pulse Surveys .......................................................................................................... 500
14.2.3 Lifecycle Surveys ................................................................................................... 501
14.2.4 Digital Listening .................................................................................................... 501
14.2.5 360-Degree Feedback .......................................................................................... 501
14.3 Survey Processes .................................................................................................................. 502
14.3.1 The Survey Builder ................................................................................................ 502
14.3.2 Participant Data .................................................................................................... 504
14.3.3 Running the Survey .............................................................................................. 505
14.3.4 Analysis and Actions ............................................................................................ 506
14.3.5 Special Elements for Lifecycle Surveys .......................................................... 512
14.3.6 Special Elements for 360 Feedback ................................................................ 512
14.4 Implementation Tips .......................................................................................................... 513
14.5 Summary ................................................................................................................................. 515
15 SAP SuccessFactors Mobile 517
15.1 Mobile Basics ......................................................................................................................... 518
15.1.1 Setup ......................................................................................................................... 518
15.1.2 Security and Permissions ................................................................................... 521
15.1.3 Data Protection ..................................................................................................... 521
15.1.4 Password Protection ............................................................................................ 522
15.1.5 Mobile Device Management ............................................................................ 522
15.1.6 Accessing the App ................................................................................................ 523
15.2 Platform ................................................................................................................................... 524
15.2.1 People Search ......................................................................................................... 525
15.2.2 To-Dos ...................................................................................................................... 526
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18
15.2.3 Org Chart ................................................................................................................ 526
15.2.4 People Profile ......................................................................................................... 528
15.3 Employee Central ................................................................................................................ 530
15.3.1 Self-Services ........................................................................................................... 530
15.3.2 Time Sheet .............................................................................................................. 531
15.3.3 Time Off .................................................................................................................. 532
15.3.4 Benefits ................................................................................................................... 533
15.4 Employee Central Payroll ................................................................................................ 534
15.5 Employee Central Service Center ................................................................................. 535
15.6 Performance and Goals .................................................................................................... 535
15.6.1 Performance Management .............................................................................. 536
15.6.2 Continuous Performance Management ...................................................... 537
15.6.3 Goal Management ............................................................................................... 537
15.6.4 360 Reviews ........................................................................................................... 539
15.7 Compensation ...................................................................................................................... 540
15.8 Learning ................................................................................................................................... 541
15.8.1 Assignments and Recommendations ........................................................... 542
15.8.2 Mobile-Enabled Content ................................................................................... 543
15.8.3 Course Information ............................................................................................. 543
15.9 Recruiting ............................................................................................................................... 544
15.10 Onboarding ............................................................................................................................ 545
15.11 Succession and Development ........................................................................................ 546
15.12 Workforce Analytics ........................................................................................................... 547
15.13 SAP Jam .................................................................................................................................... 547
15.14 Summary ................................................................................................................................. 550
16 Integration with SAP and Third-Party Systems 551
16.1 Integration Strategy .......................................................................................................... 552
16.1.1 Integration Pillars ................................................................................................. 553
16.1.2 Integrations for Deployment Scenarios ....................................................... 554
19
Contents
16.2 Integration Technologies ................................................................................................. 555
16.2.1 Flat-File Integration ............................................................................................. 557
16.2.2 SAP Process Integration ...................................................................................... 557
16.2.3 SAP Cloud Platform Integration ...................................................................... 559
16.2.4 SAP Data Services ................................................................................................. 560
16.2.5 Single Sign-On ....................................................................................................... 561
16.2.6 API Center ................................................................................................................ 561
16.2.7 Integration Center ................................................................................................ 563
16.2.8 Intelligent Services ............................................................................................... 565
16.2.9 Other Integration Technologies ...................................................................... 566
16.3 Employee Central and Cloud Hybrid Integrations ................................................ 566
16.3.1 SAP ERP and SAP S/4HANA ................................................................................ 567
16.3.2 Employee Central Payroll ................................................................................... 575
16.3.3 Other SAP Systems ............................................................................................... 576
16.3.4 Payroll Business Process Outsourcing ........................................................... 576
16.3.5 Time and Attendance .......................................................................................... 577
16.3.6 Benefits .................................................................................................................... 578
16.3.7 SAP Cloud Platform .............................................................................................. 580
16.3.8 Standard Integration Templates ..................................................................... 580
16.4 Talent Hybrid Integration Packages ............................................................................ 582
16.4.1 Integration Scenarios .......................................................................................... 582
16.4.2 Employee Data ...................................................................................................... 586
16.4.3 Evaluation Data ..................................................................................................... 592
16.4.4 Compensation Planning ..................................................................................... 594
16.4.5 Recruiting ................................................................................................................ 601
16.4.6 Onboarding and Offboarding ........................................................................... 611
16.4.7 Qualification Data ................................................................................................ 617
16.5 Other Packaged Integrations ......................................................................................... 624
16.6 Application Programming Interfaces ......................................................................... 625
16.6.1 OData API ................................................................................................................ 625
16.6.2 Employee Central Compound Employee API .............................................. 626
16.7 Other Integration Content .............................................................................................. 627
16.7.1 Cookbooks and How-To Guides ....................................................................... 628
16.7.2 Other Guides .......................................................................................................... 628
16.7.3 SAP SuccessFactors Adapters ........................................................................... 629
Contents
20
16.7.4 SAP Data Services Agent .................................................................................... 629
16.7.5 SAP Data Services Adapter ................................................................................ 630
16.8 Summary ................................................................................................................................. 630
17 Administration 631
17.1 System Configuration and Administration ............................................................. 632
17.2 Admin Center ........................................................................................................................ 633
17.3 Upgrade Center .................................................................................................................... 637
17.4 Release Center ...................................................................................................................... 639
17.5 Role-Based Permissions ................................................................................................... 640
17.5.1 Configuration and Audits .................................................................................. 640
17.5.2 How the RBP Framework Works ..................................................................... 641
17.5.3 Permission Groups ............................................................................................... 641
17.5.4 Granted Users ....................................................................................................... 643
17.5.5 Target Population ................................................................................................ 644
17.5.6 Permission Roles ................................................................................................... 646
17.5.7 Reporting and Audit ............................................................................................ 650
17.5.8 Copying RBP Configuration between Instances ........................................ 652
17.6 User Management .............................................................................................................. 652
17.6.1 Updating User Data ............................................................................................ 652
17.6.2 Proxy Management ............................................................................................. 654
17.7 Password Management ................................................................................................... 654
17.7.1 Password Policy Management ........................................................................ 655
17.7.2 Managing User Passwords ............................................................................... 655
17.8 Email Notifications ............................................................................................................. 656
17.9 Picklist Management ......................................................................................................... 658
17.10 Data Protection and Privacy ........................................................................................... 661
17.10.1 Data Purging .......................................................................................................... 662
17.10.2 Data Blocking ........................................................................................................ 665
17.10.3 Change Audit ......................................................................................................... 666
21
Contents
17.10.4 Information Report .............................................................................................. 668
17.10.5 Consent Agreements ........................................................................................... 671
17.11 Instance Management ...................................................................................................... 673
17.11.1 Instance Synchronization .................................................................................. 674
17.11.2 Instance Refresh ................................................................................................... 677
17.12 Managing Provisioning Access ...................................................................................... 681
17.13 Managing Support Access ............................................................................................... 682
17.14 Managing Business Configuration .............................................................................. 682
17.15 Monitoring Execution of Business Rules ................................................................... 684
17.16 Managing Documents ....................................................................................................... 686
17.16.1 Document and Storage Settings ..................................................................... 687
17.16.2 View Stored Documents .................................................................................... 687
17.16.3 Company Documents Tile ................................................................................. 688
17.17 Reporting ................................................................................................................................. 688
17.18 Summary ................................................................................................................................. 692
Appendices 693
A Further Resources ................................................................................................................ 693
B The Authors ............................................................................................................................ 717
Index ........................................................................................................................................................ 721
721
Index
360 Multi-Rater assessment .......... 236, 253, 501
detailed reporting ............................................ 254
features ................................................................ 255
implement .............................................................. 63
360 reviews .............................................................. 539
360-degree feedback .................................. 501, 512
A
ABAP List Viewer ......................................... 608, 615
Action planning ........................................... 488, 511
tactics .................................................................... 489
Action search ............................................................. 95
action ....................................................................... 96
employee ................................................................ 95
Activity Editor ........................................................ 489
Adapters ................................................................... 629
Add Contingent Worker wizard ...................... 207
Additive formula ................................................... 263
Admin Center ........... 89, 261, 310, 346, 404, 416,
631–633
access .................................................................... 633
activities .............................................................. 636
business rules ..................................................... 684
DPCS ...................................................................... 672
manage documents ........................................ 687
mobile ................................................................... 518
navigate ............................................................... 635
permissions ........................................................ 636
picklist management ......................................... 90
picklists ................................................................ 658
provisioning ....................................................... 681
support access ................................................... 682
tiles ............................................................... 634–635
Upgrade Center .................................................... 51
user management ............................................ 652
Administration ...................................................... 631
business configuration .................................. 682
business rules ..................................................... 684
data protection and privacy ........................ 661
documents .......................................................... 686
Employee Central ............................................. 210
instance management ................................... 673
Administration (Cont.)
notifications ...................................................... 656
password management ................................ 654
picklist management ..................................... 658
provisioning ....................................................... 681
RBPs ....................................................................... 640
support access ................................................... 682
system .................................................................. 632
user management ........................................... 652
Administrator interface ............................ 365, 376
commerce menu .............................................. 370
content menu .................................................... 369
home page .......................................................... 365
learning menu ................................................... 368
performance ...................................................... 368
quick links ........................................................... 366
references menu ............................................... 371
reports menu ..................................................... 371
system admin menu ....................................... 370
users menu ......................................................... 367
Administrator permissions .............................. 646
Advanced analytics .............................................. 304
Advanced conditions .......................................... 355
Advanced reporting .................................... 214, 220
Advances and deductions ................................. 162
Agency candidates ............................................... 309
Agency portal ......................................................... 309
AICC ............................................................................ 378
AICC wrapper .......................................................... 378
Alternative cost distribution .................. 162, 181
Analytics ............................................... 423–424, 442
analysis options ............................................... 444
drill to detail ...................................................... 445
filter ....................................................................... 445
organizational structures ............................ 443
succession ........................................................... 406
Analytics dashboards ...................................... 42, 44
Analytics Workspace ........................................... 454
Android ..................................................................... 523
Anonymous links ................................................. 505
Aon Hewitt Core Benefits
Administration ................................................. 578
API Center ................................................................ 561
features ................................................................ 562
Index
722
AppConfig Community ..................................... 522
Applicant tracking ................................................ 303
Application forms ................................................ 329
Application layer .............................................. 83, 85
architecture ........................................................... 86
Application programming interface
(API) ....................................................................... 625
Employee Central Compound ..................... 625
OData ................................................................... 625
Application testing ................................................. 76
Apprentice management .................................. 162
Approver ........................................................ 183–184
ad hoc ................................................................... 326
Architectural Leading Practices (ALPs) ........ 712
Architecture ............................................................... 83
application layer ................................................. 86
Artifacts .................................................................... 674
synchronize ........................................................ 675
Ask for Feedback .......................................... 251, 253
Ask HR .......................................................................... 37
Assessment .................................................... 384, 386
Assignment profiles ................................... 358, 361
Associations ............................................................ 143
create .................................................................... 153
Attendance tracking ............................................ 376
Audit log ................................................................... 673
Authentication ......................................................... 87
Automated record keeping ..................... 377, 380
B
Backend messages ............................................... 591
Background elements ......................................... 106
Badges ....................................................................... 113
BAdI mapping ........................................................ 574
Balanced scorecard .............................................. 239
Base input measures ........................................... 433
Base pay .................................................................... 259
Basic user import .................................................. 101
Benchmarking ....................................................... 438
categories ............................................................ 439
methodology ..................................................... 438
metrics page ...................................................... 440
view ....................................................................... 441
Benchmarks ............................................................... 46
apply ..................................................................... 440
Benefitfocus ............................................................ 579
Benefits ..................................................................... 188
administration .................................................. 189
claims .......................................................... 190–191
confirmation statement ................................ 191
employees ............................................................ 190
enroll ..................................................................... 190
integration .......................................................... 578
integration template ....................................... 581
mobile ................................................................... 533
overview ............................................................... 190
payroll ................................................................... 230
programs ................................................... 188–189
Beta site ..................................................................... 438
Big bang approach .................................................. 57
advantages ........................................................... 58
disadvantages ..................................................... 59
Blackout period ...................................................... 679
Blended learning ................................................... 373
Blocks ......................................................................... 106
configure .............................................................. 116
Bonus ............................................................... 259, 262
Bonus plan ................................................................. 41
Boomi ......................................................................... 555
BSI eFormsFactory ...................................... 220, 576
BSI TaxFactory .............................................. 220, 576
Budget
calculation .......................................................... 273
groupings ............................................................. 274
rules ....................................................................... 273
status ..................................................................... 266
update ................................................................... 281
Business configuration ....................................... 682
manage ................................................................ 683
Business Integration Builder (BIB) ................. 574
Business resources ................................................. 68
Business Rule Execution log ............................. 684
actions .................................................................. 685
log file .................................................................... 686
Business rules ............................................... 153–154
manage ................................................................ 684
C
Calculated recommendations .......................... 283
Calibration ........................................... 236, 255, 263
role ......................................................................... 644
723
Index
Calibration facilitator .......................................... 646
Candidate
data ....................................................................... 607
evaluation ........................................................... 321
experience ........................................................... 311
external ................................................................ 408
home page .......................................................... 312
Candidate applications ............................. 301, 329
Candidate data ....................................................... 350
anonymize .......................................................... 317
Candidate data model (CDM) ........................... 314
view candidates ................................................ 315
Candidate Profile ............................... 311, 313, 348
data ....................................................................... 313
settings ................................................................. 316
sync ........................................................................ 313
Candidate Profile template (CPT) ................... 314
Candidate selection ............................................. 318
Candidate Snapshot ................................... 309, 316
Candidate Workbench .............................. 309, 318
Capability forecasting ............................... 479, 481
Capability framework ......................................... 473
Capital expenditure (CapEx) ............................... 53
Career development planning (CDP) ............ 409
Career path .............................................................. 416
Career Site Builder ................................................ 304
Career sites .............................................................. 311
candidate home page ..................................... 312
search criteria .................................................... 312
Career Trajectory ................................................... 456
Career worksheet ........................................... 46, 413
job roles ................................................................ 414
Cascade Goal wizard ............................................ 245
Cash ............................................................................ 259
Catalogs .................................................................... 358
CC roles ..................................................................... 183
Change audit reports ........................................... 666
data ....................................................................... 668
generate ............................................................... 666
types ...................................................................... 667
Change management ............................................. 62
resources ................................................................. 68
Chi-squared tests .................................................. 455
Classes ....................................................................... 364
Cloud ............................................................................. 51
Cloud Availability Center .................................. 698
Cloud Operations Portal Login ....................... 705
Coaching Advisor ....................................... 248–249
COBRA coverage .................................................... 342
Column Designer .................................................. 275
Columns ................................................................... 273
properties ............................................................ 273
Communication layer .................................... 83, 87
Company info ........................................................ 117
Company logo ........................................................... 96
Company structure overview .......................... 119
Compa-ratio ............................................................ 269
Compensation ............................. 41, 259–260, 595
aggregate export ............................................. 294
basics .................................................................... 260
columns ............................................................... 273
components ....................................................... 262
create plans ........................................................ 270
data transfer ...................................................... 600
executive review ............................................... 287
features ................................................................ 263
guidelines ............................................................ 262
home ..................................................................... 261
implement ............................................................. 63
implementation tips ....................................... 295
integration ................................................ 594, 596
integration with Employee
Central .................................................... 269, 285
mobile ................................................................... 540
planning .............................................................. 282
program ............................................................... 259
promotions ......................................................... 285
publish to Employee Central ....................... 289
reporting ............................................................. 294
rollup .................................................................... 294
salary data .......................................................... 597
spot awards ........................................................ 291
Compensation cycle ............................................ 261
Compensation data ............................................. 594
Compensation form ............................................ 276
calculated recommendations ..................... 283
manage worksheets ........................................ 276
update .................................................................. 280
view ....................................................................... 278
Compensation hierarchy .................................. 261
Index
724
Compensation Monitor ........................... 600–601
Compensation plan ............................................. 266
advanced settings ............................................ 272
create .................................................................... 270
design worksheet ............................................. 272
employee eligibility ................................ 266, 274
guidelines ................................................... 266, 274
import/export data ........................................ 268
lookup tables ..................................................... 268
maintain data ................................................... 268
manage users .................................................... 274
plan details ......................................................... 273
plan setup ........................................................... 270
planner's view ................................................... 283
stock tables ......................................................... 270
summary view ......................................... 266, 284
template designer ............................................ 272
types ...................................................................... 282
Compensation Plan template ......................... 261
Compensation Profile ........................................ 265
Compensation worksheet ................................. 262
Competencies ..................................... 134, 414, 619
job roles ............................................................... 415
Competency library ............................................. 623
Competency model ................................................ 64
Competency rating .............................................. 623
Components ........................................................... 697
Compound Employee APIs ............................... 569
Concurrent employment ......................... 199, 203
add ......................................................................... 204
forms ..................................................................... 206
integration ......................................................... 589
view ....................................................................... 204
Conferences ............................................................ 715
Configuration ........................................................... 74
Consent agreements ........................................... 671
Content ..................................................................... 369
objects .................................................................. 379
packages .................................................... 379–380
development .................................................... 377
Content Management ............................... 377, 379
Contingent workers ............................................. 207
action search ..................................................... 209
add ......................................................................... 207
view ....................................................................... 207
Contingent Workforce Management ........... 206
capabilities ......................................................... 207
Continuous Performance Management ...... 251
mobile ................................................................... 537
request feedback ............................................... 252
tools ....................................................................... 252
Contributor .............................................................. 183
Cookbooks ............................................................... 628
Core data elements ............................................... 463
Core HR ....................................................................... 35
Core hybrid model .................................................. 50
integration .......................................................... 554
Core Workforce and Mobility ....... 426, 437, 462
implement ........................................................... 428
standard metrics ............................................... 429
Corporate postings ............................................... 308
Corporate structure .............................................. 350
Cost centers ............................................................. 571
objects ................................................................... 571
Course information .............................................. 543
Crossboarding ........................................................ 340
transfer types ..................................................... 340
Curricula ......................................................... 358, 382
data transfer ....................................................... 623
versus programs ............................................... 383
Custom hierarchy ................................................. 274
Customer Influence program .......................... 702
Customer Welcome Kit ......................................... 75
Cutover checklist ..................................................... 77
D
Data access ............................................................... 178
Data blocking .......................................................... 665
Data center ................................................................. 83
Data deposit ............................................................ 435
Data encryption ..................................................... 436
Data highlighting ........................................ 455, 485
risks ........................................................................ 485
Data integration .................................................... 553
employee .................................................... 584, 586
Data lists ................................................................... 349
Data maintenance ................................................ 178
Data migration ................................................ 75, 574
Data overview PDF ................................................ 608
Data privacy ............................................................ 661
Data Privacy Consent Statement (DPCS) .... 317,
671
mobile ................................................................... 521
725
Index
Data protection ........................................... 505, 661
mobile ................................................................... 521
Data publication .................................................... 437
Data purging ........................................................... 662
request monitor ................................................ 665
requests ................................................................ 663
rules ....................................................................... 662
Data Retention Management (DRM) ............ 330
Data Retention Time Management
(DRTM) ................................................................. 663
Data retrieval .......................................................... 435
Data Subject Information report .................... 668
configure ............................................................. 670
PDF ......................................................................... 671
Data submission ................................................... 435
Data transfers ...................................... 436, 554, 589
candidate data ........................................ 607, 613
competency ratings ........................................ 623
curricula ratings ............................................... 624
curricula-based qualification data ........... 623
employee ............................................................. 591
employee history data ................................... 598
monitor ................................................................ 600
oboarded employee data .............................. 613
offboarding employee data ......................... 616
planning results ................................................ 598
qualification data ............................................ 623
salary data .......................................................... 597
vacant position data ...................................... 605
Data validation ...................................................... 437
Data warehouse ..................................................... 431
Database layer ................................................... 83–84
Deductions .............................................................. 167
Delegates .................................................................. 650
Dell Boomi AtomSphere .................................... 555
Delta synchronizations ...................................... 573
Demand forecasting .................................. 477–478
edit values ........................................................... 480
export to Excel .................................................. 480
export to Workforce Planning .................... 479
Dependents Management ................................ 162
Deploy phase ............................................................. 77
Deployment ............................................................... 50
core hybrid ............................................................. 50
full cloud HCM ..................................................... 50
integration .......................................................... 554
Deployment (Cont.)
integration technologies .............................. 556
location ................................................................ 379
side-by-side ..................................................... 51, 59
talent hybrid ......................................................... 50
Derived input measures .................................... 433
Design worksheet ................................................. 272
Development goals .............................................. 410
add ......................................................................... 411
assign learning activities .............................. 412
attributes ............................................................ 411
edit ......................................................................... 412
window ................................................................ 412
Development module ............................... 390, 409
implement ............................................................. 63
parts ...................................................................... 409
Development plans ................................... 409–410
goals ...................................................................... 410
individual ............................................................ 249
mobile ................................................................... 546
Digital listening ..................................................... 501
Dimensions ............................................................. 472
add node .............................................................. 472
hierarchies .......................................................... 433
Direct deposit information .............................. 338
Directory .................................................................. 120
people search ..................................................... 120
skills search ........................................................ 122
Discover phase .......................................................... 70
Diversity and Inclusion ...................................... 138
analytics .............................................................. 139
recruiting ............................................................. 138
Document Center ................................................. 339
Document Generation .............................. 162, 658
Documents .............................................................. 686
company ............................................................. 688
stored .................................................................... 687
DocuSign .................................................................. 326
Drill-to-detail .......................................................... 445
Dynamic breaks .................................................... 195
Dynamic content .................................................. 127
E
E-learning ......................................................... 44, 378
Electronic signature ............................................ 339
Index
726
Eligibility rules .............................................. 274, 289
Email notifications .............................................. 656
customize ............................................................ 657
templates ............................................................ 657
Email-based activation ....................................... 523
Employee
badges .................................................................. 113
benefits ................................................................ 190
compare .............................................................. 401
data integration ...................................... 584, 586
departing ............................................................ 341
directory .............................................................. 114
education ............................................................ 108
experience .................................................. 107, 495
ID ............................................................................ 174
identifier .............................................................. 435
invalid data ........................................................ 210
manage learning ............................................. 363
master data ........................................................ 568
mentor ................................................................. 419
organizational data ....................................... 570
overview .............................................................. 107
paperwork ................................................. 336, 338
pay slips ............................................................... 227
promote ............................................................... 285
rehire ..................................................................... 175
reward and recognition ................................ 293
talent card .......................................................... 393
terminate ............................................................ 176
time information ............................................. 192
time sheet ........................................................... 193
transfer ................................................................ 175
Employee Central ................................. 35, 161, 404
administration ................................................. 210
basics .................................................................... 162
benefits ................................................................ 188
best practices ..................................................... 217
business configuration .................................. 683
Compound API ........................................ 625–626
concurrent employment ............................... 203
Contingent Workforce Management ...... 206
cost centers ........................................................ 571
data migration ................................................. 574
data objects ........................................................ 163
email notifications .......................................... 658
employee data .................................................. 166
Employee Central (Cont.)
events .................................................................... 167
extension package ........................................... 157
global assignment ............................................ 198
hiring and firing ................................................ 172
implement ............................................................. 56
implementation tips ....................................... 215
integration .......................................................... 566
integration with Compensation ................. 289
integration with Onboarding ...................... 350
integration with Recruiting .......................... 327
integration with SAP ERP HCM ....... 567, 570,
572
integration with SAP S/4HANA .................. 567
manage users ..................................................... 652
map fields ............................................................ 573
mobile ................................................................... 530
permissions ......................................................... 648
promotions ......................................................... 285
reporting .............................................................. 214
side-by-side ........................................................... 59
spot awards ........................................................ 291
Time Management .......................................... 192
UDF ........................................................................ 103
UI ............................................................................. 233
workflows ............................................................ 182
Employee Central Payroll ........................... 36, 219
access .................................................................... 221
backend ................................................................ 225
basics ..................................................................... 219
connectivity ........................................................ 231
implementation tips ....................................... 230
integrate ............................................................... 232
integration .......................................................... 575
mobile ................................................................... 534
processes .............................................................. 220
reporting .............................................................. 232
testing ................................................................... 232
time management ........................................... 193
Employee Central Service Center .............. 37–38
mobile ................................................................... 535
Employee data .............................................. 166, 586
administration .................................................. 592
blocks .................................................................... 166
extract ................................................................... 589
HR ........................................................................... 178
727
Index
Employee data (Cont.)
implement .............................................................. 65
monitor extraction .......................................... 591
self-services ......................................................... 179
synchronize ........................................................ 590
Employee experience (EX) ...................... 495, 497
action planning ................................................ 511
basics .................................................................... 495
cycle ....................................................................... 498
strategy ................................................................ 513
Employee home page ............................................. 98
sections and tiles .............................................. 100
standard delivered content ............................. 99
Employee Key Mapping table .......................... 569
Employee Profile ............................................ 63, 105
CPT ......................................................................... 302
data ....................................................................... 105
Employee referral ................................................. 328
Employee self-services (ESS) ......... 179, 227, 233
edit ......................................................................... 180
Employee status .................................................... 168
terminated .......................................................... 176
Engagement surveys ........................................... 499
questions ............................................................. 500
Entity ......................................................................... 348
Entity relationship diagram ............................. 149
Equal employment opportunity (EEO) ........ 301
eQuest ............................................................. 309, 624
Evaluation ................................................................ 384
data ....................................................................... 592
Evaluators ................................................................ 512
Event derivation .......................................... 168, 182
Event listener ......................................................... 222
Event reason ........................................................... 167
termination ........................................................ 176
Events ........................................................................ 167
termination ........................................................ 168
types ...................................................................... 167
Executive review ......................................... 263, 287
advantages ......................................................... 287
Exit interview ......................................................... 343
Experience (X) data .............................................. 498
Experience Economy .......................................... 496
Experience gap ....................................................... 498
Experience Management (XM) ....................... 496
solutions .............................................................. 496
Expert Chat ............................................................. 699
Explore phase ............................................................ 71
Extensibility ........................................................... 140
MDF ....................................................................... 140
Extension Center ......................................... 140, 148
configuration UIs ............................................. 145
create extensions ............................................. 150
create picklists .................................................. 151
detail screen ....................................................... 149
navigate ............................................................... 148
Extensions ............................................................... 140
add ......................................................................... 146
create .................................................................... 150
create picklists .................................................. 151
details ................................................................... 149
publish .................................................................. 154
SAP Cloud Platform ........................................ 157
External benchmarks .......................................... 438
External candidates ............................................. 408
External career portal ......................................... 305
Extract scripts ........................................................ 436
Extract, transform, load (ETL) .......................... 560
Extraction report .................................................. 590
F
Facebook ......................................................... 115, 328
Feature permissions ................................... 319, 344
Federated authentication ..................................... 87
Field mapping ........................................................ 348
File Transfer Protocol (FTP) .............................. 557
Filtering .................................................................... 445
Financial dashboard ............................................ 491
Firing ......................................................................... 172
First Day Countdown .......................................... 545
Flat-file ...................................................................... 557
integration ......................................................... 557
transfer ................................................................ 589
Follow-up evaluations ........................................ 385
Forecast .................................................................... 263
basics .................................................................... 468
build ...................................................................... 476
business factors ................................................ 469
edit ......................................................................... 466
list ........................................................................... 466
set dimensions .................................................. 472
Index
728
Forecast (Cont.)
set retirements .................................................. 473
set scenarios ............................................. 470, 478
set structures ..................................................... 475
source year ......................................................... 469
terminations ...................................................... 469
types ...................................................................... 467
Forecasting .............................................................. 477
capability ................................................... 479, 481
demand ................................................................ 478
gap analysis ....................................................... 483
scenarios ............................................................. 478
supply ................................................................... 482
Form behavior ....................................................... 272
Foundation objects .............................................. 163
country-specific data ..................................... 164
structures ............................................................ 163
workflow ............................................................. 183
Full cloud HCM model ........................................... 50
integration ......................................................... 555
Future employment ............................................ 205
G
Gap analysis ............................................................ 483
drivers ................................................................... 484
table ...................................................................... 484
General Data Protection Regulation
(GDPR) .................................................... 84, 87, 634
Generic objects ................................... 140–141, 165
add ......................................................................... 153
associations ....................................................... 143
attributes ............................................................ 142
configuration UI .............................................. 145
configure ............................................................. 142
definitions ........................................................... 142
details ................................................................... 149
grievances ........................................................... 165
maintain ............................................................. 144
permissions ........................................................ 648
standard fields .................................................. 153
Global assignment ............................ 167, 198, 644
add ......................................................................... 199
automatic ending ............................................ 202
edit ......................................................................... 202
forms ..................................................................... 202
home address .................................................... 202
Global Benefits ....................................................... 188
Globalization ............................................................. 51
Goal attainment .................................................... 262
Goal library .......................................... 237, 240, 243
Goal Management ................................................ 235
align goals ........................................................... 244
cascade goals ..................................................... 244
categories ............................................................ 243
implement ............................................................. 62
implementation tips ....................................... 256
maintain .............................................................. 242
maintenance ...................................................... 238
mobile ................................................................... 537
relationships ....................................................... 245
setting ................................................................... 238
visibility ................................................................ 243
Goal plan ......................................................... 238, 409
align and link ..................................................... 240
alignment spotlight ......................................... 240
cascade ................................................................. 245
categories .................................................. 239, 243
create goals ......................................................... 242
dashboards ......................................................... 240
features ................................................................. 239
learning activities ............................................. 245
Outlook integration ........................................ 241
structure ............................................................... 241
Government forms .............................................. 337
Granted users ............................................... 641, 643
assign to permission role .............................. 643
Granting .................................................................... 649
Groups ............................................................. 146, 395
Guidelines ................................................................ 274
H
Headcount planning .............................................. 47
Headlines .................................................................. 547
Health and well-being ........................................... 39
Hierarchy-based approval ................................. 284
Highlighting rules ................................................. 485
Hiring ............................................................... 172, 327
add new employee ................................. 172–173
integration .......................................................... 327
manage pending hires .................................... 173
rehires ................................................................... 175
729
Index
Hiring (Cont.)
transfers ............................................................... 175
wizard ................................................................... 172
Home assignment ................................................ 200
Home page tour .................................................... 336
Host assignment ................................................... 200
details ................................................................... 201
Hotspots ................................................................... 130
How vs. What Matrix ................................. 395–396
HR Ticketing .............................................................. 37
HR transformation ..................................... 497, 515
HRIS sync ................................................................. 101
fields ...................................................................... 104
Human resource information system
(HRIS) .................................................................... 161
I
iContent .................................................................... 379
Impact modeling .................................................. 488
Implementation ....................................................... 55
approach ................................................................ 56
big bang .................................................................. 57
business processes .............................................. 64
Compensation ................................................... 295
considerations ...................................................... 55
Employee Central ............................................. 215
Employee Central Payroll ............................. 230
Learning ............................................................... 387
Onboarding ........................................................ 354
Performance & Goals ..................................... 256
phased ..................................................................... 57
planning ................................................................. 61
project delivery .................................................... 78
project methodology ......................................... 69
project team .......................................................... 62
Qualtrics .............................................................. 513
Recruiting ............................................................ 328
resources .............................................................. 710
Succession & Development .......................... 420
timeline ................................................................... 62
Workforce Analytics ........................................ 456
Workforce Planning ........................................ 492
Implementation Design Principles
(IDPs) ..................................................................... 712
Import Content tool ............................................ 379
Import key ............................................................... 273
Inbound integrations ......................................... 564
Infohrm .................................................................... 426
Infoporter ................................................................ 574
Infotypes ......................................................... 220, 592
evaluation ........................................................... 592
mapping .............................................................. 573
Insights ..................................................................... 124
succession ........................................................... 406
Instance management ....................................... 673
Instance refresh .................................................... 677
instances ............................................................. 678
request .................................................................. 679
wizard ................................................................... 679
Instance Synchronization tool ............... 652, 674
Instructor interface .................................... 364, 376
Instructor record .................................................. 373
Instructor-led learning ....................................... 373
Instructor-led training ............................. 372–373
Integration .............................................................. 551
APIs ........................................................................ 625
benefits ................................................................. 578
cloud hybrid ....................................................... 566
compensation ................................................... 596
cookbooks ........................................................... 628
data ....................................................................... 553
Employee Central ............................................. 566
Employee Central Payroll .................... 232, 575
flat-file integration .......................................... 557
how-to guides .................................................... 628
Onboarding ........................................................ 611
other content ..................................................... 627
packaged content ............................................ 552
pillars .................................................................... 553
process ................................................................. 553
qualification data ............................................ 617
Recruiting ............................................................ 601
SAP ERP and SAP S/4HANA ......................... 567
SAP systems ....................................................... 576
scenarios .................................................... 554, 582
SFIHCM ................................................................ 582
SSO ......................................................................... 561
standard templates ......................................... 580
strategy ................................................................ 552
talent hybrid ...................................................... 582
technologies .............................................. 555, 566
Index
730
Integration (Cont.)
time and attendance ...................................... 577
user experience ................................................. 553
Variable Pay ....................................................... 596
Integration add-on ...................................... 557, 582
configure ............................................................. 585
download ............................................................ 585
evaluation data ................................................ 592
qualifications .................................................... 617
versions ................................................................ 584
Integration Catalog .............................................. 564
Integration Center ............................................... 563
configure ............................................................. 564
inbound integrations ..................................... 564
outbound integrations .................................. 563
Integration testing .................................................. 76
Integration-as-a-Service (IaaS) ........................ 559
Intelligent Services Center ................................ 565
Internal authentication ........................................ 87
Interview Central ............................... 320–321, 329
mobile .................................................................. 544
scheduling .......................................................... 322
Interviews ................................................................ 320
assessment ......................................................... 322
online scheduling ............................................. 321
scheduling .......................................................... 322
set up .................................................................... 320
Invalid data ............................................................. 210
correct .................................................................. 211
Investigate ............................................................... 451
access .................................................................... 451
analyze ................................................................. 453
create an investigation ................................. 452
Item ................................................................... 358, 372
record ................................................................... 380
Item Management ............................................... 372
J
Java ................................................................................ 86
Job Analyzer ............................................................ 138
Job applications ............................................ 608, 610
Job Code and Pay Grade Mapping ................. 262
Job families ................................................... 131–132
Job Monitor ............................................................. 290
Job posting ............................................................... 307
board ..................................................................... 309
dates ...................................................................... 308
page ....................................................................... 308
Job Profile ................................................................. 132
create ..................................................................... 136
drafts ..................................................................... 137
edit via workflow .............................................. 137
manage content ................................................ 132
templates ............................................................. 134
Job Profile Builder ................................................. 131
templates ............................................................. 132
Job requisitions ........................... 42, 301, 304, 328
approval workflow ........................................... 307
approved .............................................................. 308
create ..................................................................... 305
data ........................................................................ 606
integration .......................................................... 604
integration with Position
Management ................................................. 306
integration with SAP ERP HCM .................. 306
mobile ................................................................... 544
open ....................................................................... 307
Job roles ................................................. 131, 134, 414
competencies ..................................................... 415
details .................................................................... 415
implementation .................................................. 65
Job sourcing ............................................................. 307
Job structures .......................................................... 163
K
Key performance indicators (KPIs) .................. 46
payroll ................................................................... 224
Key position ............................................................ 393
Kirkpatrick model ................................................. 384
Knowledge base articles (KBAs) ....................... 697
Kronos Workforce Central ................................. 577
Kronos Workforce Ready ................................... 577
L
Languages ................................................................... 97
Lead consultant ....................................................... 66
Leading hierarchy ................................................. 171
Leading practices ................................................... 711
731
Index
Learn Test app ........................................................ 543
Learner actions ...................................................... 381
Learning ................................................... 43, 357, 390
administrator interface ....................... 359, 365
analytics .............................................................. 384
basics .................................................................... 358
catalog ................................................................. 246
commerce ............................................................ 370
configure ................................................................ 75
curriculum object ............................................. 621
history ................................................................... 377
implement .............................................................. 64
implementation tips ....................................... 387
instance refresh ................................................ 678
instructor interface ......................................... 364
items ...................................................................... 372
manager interface ........................................... 362
mapping .............................................................. 619
menu ..................................................................... 368
mobile ......................................................... 541, 543
online .................................................................... 377
physical resources ............................................ 374
reports .................................................................. 371
security ................................................................. 371
surveys .................................................................. 385
tiles ......................................................................... 361
user interface ........................................... 359–360
Learning activities ...................................... 245, 383
custom .................................................................. 246
development ...................................................... 412
Learning management system (LMS) ........... 357
Learning recommendations ............................ 542
Learning rooms ..................................................... 709
Leave request .......................................................... 196
Legacy applicant tracking systems ................ 297
Legal Scan tool ....................................................... 249
Licensing ..................................................................... 53
Lifecycle surveys ......................................... 501, 512
Lineage Chart ................................................ 394, 421
LinkedIn ................................................. 115, 328, 713
Live Access ............................................................... 709
Live metrics ............................................................. 263
Localization ................................................................ 51
Long-term incentive pay ................................... 259
Lookup tables ............................................... 262, 268
Lump sum ................................................................ 259
M
Machine learning ................................................. 507
Manage Configuration UI designer ............... 146
Management by objectives (MBO) ......... 40, 262
Manager interface ................................................ 362
Manager self-services ................................ 180, 229
Managers ................................................................. 645
Mapping messages .............................................. 601
Mapping tables ...................................................... 570
Mapping tool .......................................................... 353
Marketing analytics ............................................. 304
Mash-ups ................................................................. 220
Mass changes ......................................................... 212
create .................................................................... 213
requests ................................................................ 213
Mentor ...................................................................... 418
Mentoring programs .......................................... 416
active .................................................................... 420
create .................................................................... 418
invitations .......................................................... 419
mentoring page ................................................ 418
types ...................................................................... 417
wizard ................................................................... 419
Merit .......................................................................... 259
Messages .................................................................. 601
Metadata Framework (MDF) ............................ 140
generic objects .................................................. 142
import and export ........................................... 147
picklists ................................................................ 147
positions .............................................................. 404
Metrics packs .......................................................... 426
additional ........................................................... 430
benefits ................................................................. 427
Core Workforce and Mobility ............. 426, 462
custom ................................................................. 430
integrate .............................................................. 431
methodology ..................................................... 433
Performance Management .......................... 431
tile .......................................................................... 547
Workforce Planning ........................................ 462
Metrics pages ......................................................... 442
Mobile ................................................................ 48, 517
360 reviews ......................................................... 539
access .................................................................... 523
basics .................................................................... 518
Index
732
Mobile (Cont.)
benefits ................................................................ 533
Compensation ................................................... 540
configure ............................................................. 519
data protection ................................................. 521
Employee Central ............................................. 530
Employee Central Payroll ............................. 534
Employee Central Service Center ............... 535
Learning .............................................................. 541
MDM applications .......................................... 523
modules ............................................................... 520
Onboarding ........................................................ 545
Org Chart ............................................................ 526
password protection ...................................... 522
People Profile ..................................................... 528
Performance & Goals ..................................... 535
permissions ........................................................ 521
platform .............................................................. 524
QR code ................................................................ 524
Recruiting ........................................................... 544
releases ................................................................ 518
SAP Jam ................................................................ 547
security ................................................................ 521
self-services ........................................................ 530
set up .................................................................... 518
settings ................................................................. 519
Succession & Development .......................... 546
time off ................................................................. 532
time sheet ........................................................... 531
users ...................................................................... 521
Workforce Analytics ....................................... 547
Mobile Device Management (MDM) ............ 522
activation ............................................................ 523
Mobile Feature Matrix ....................................... 517
Mobile First Day Experience ............................ 545
Mobile Profile ........................................................ 545
Multiple feed model ............................................... 60
Multiplicative formula ....................................... 263
Multitenancy ............................................................. 84
advantages ............................................................ 85
N
Negative time recording .................................... 194
New hire buddy ..................................................... 336
New hires ................................................................. 172
duplicate match ............................................... 174
New hires (Cont.)
integration .......................................................... 604
onboarding ......................................................... 332
processing ............................................................ 352
salary information ........................................... 335
Nomination portlet .............................................. 112
Nominations ........................................................... 393
history ................................................................... 408
portlet ............................................... 397, 403, 407
Notifications .................................................... 93, 253
customize ............................................................ 658
email ...................................................................... 656
SAP Jam ................................................................ 549
O
Object definitions ................................................. 153
create ..................................................................... 153
Object differences ................................................. 575
Observer actions .................................................... 381
OData ......................................................................... 142
OData API ................................................................. 625
Offboarding ............................................................. 341
checklist ................................................................ 342
employee step .................................................... 343
exit interview ..................................................... 343
initiation step .................................................... 343
integration ................................................ 611, 616
steps ............................................................. 341, 343
Offer approval
mobile ................................................................... 544
Offer details ............................................................. 302
Offer Details template ............................... 302, 324
approval chain .................................................. 326
Offer letters .............................................................. 324
e-signature .......................................................... 326
template ............................................................... 324
Offer Management ..................................... 323, 329
approval ............................................................... 324
workflow .............................................................. 326
Onboarding ............................................ 43, 327, 331
advanced conditions ....................................... 355
basics ..................................................................... 332
business drivers ................................................. 331
candidate flow ................................................... 612
connect ................................................................. 333
733
Index
Onboarding (Cont.)
crossboarding .................................................... 340
customize ............................................................ 354
dashboard ........................................................... 334
data collection .................................................. 338
Data Dictionary ................................................ 351
data mapping .......................................... 347, 351
develop ................................................................. 334
entity ..................................................................... 348
guide ...................................................................... 333
implementation tips ....................................... 354
initiate .................................................................. 345
integration ................................................ 611, 613
integration settings ......................................... 346
integration with Employee
Central ................................................... 343, 350
integration with Recruiting ............... 327, 343
manage updates ............................................... 347
map corporate structures ............................. 350
map dropdown lists ........................................ 349
mapping data .................................................... 348
mobile ................................................................... 545
new employee .................................................... 336
new hire processing ......................................... 352
offboarding ........................................................ 341
orientation .......................................................... 339
panel design ....................................................... 355
post-hire verification ...................................... 335
principles ............................................................. 333
process .................................................................. 334
RBPs ....................................................................... 346
restrict .................................................................. 346
roles ....................................................................... 354
services ................................................................. 328
set up notifications ......................................... 351
standard fields .................................................. 347
Online learning ............................................ 373, 377
Online offer acceptance ..................................... 326
On-the-job training (OJT) ......................... 373, 381
Open Content Network ...................................... 378
openSAP ................................................................... 702
Operational (O) data ............................................ 498
Operational expense (OpEx) ............................... 53
Operational forecast ............................................ 467
Operator ................................................................... 300
Org Chart ........................................ 35, 106, 117, 171
contingent workers ......................................... 207
global assignment ........................................... 202
mobile ............................................................ 48, 526
self-services ........................................................ 179
Succession .................................................... 45, 391
Org structure .......................................................... 216
Organizational charts ......................................... 391
Organizational structures ................................. 163
Orientation ............................................................. 339
activities .............................................................. 339
Originator ................................................................ 305
Outbound integrations ...................................... 563
Overtime recording ............................................. 194
P
Packaged integrations ..................... 554, 567, 624
Onboarding ........................................................ 611
talent hybrid ...................................................... 582
Parallel payroll testing ........................................ 232
Participants ............................................................. 504
directory .............................................................. 504
hierarchies .......................................................... 504
Partner Implementation Guide (PIG) ........... 707
Password policy ..................................................... 655
mobile ................................................................... 522
Passwords ................................................................ 654
manage ...................................................... 654–655
protection .............................................................. 88
reset ....................................................................... 656
Past employment ................................................. 205
Pay components .......................................... 188, 290
Pay scale progression .......................................... 162
Pay slips .................................................................... 227
Pay structures ........................................................ 163
Pay-for-performance ........................................... 259
Payout amounts ................................................... 282
Payroll .............................................................. 219, 222
check printing ................................................... 231
configure ............................................................. 225
engine ................................................................... 220
information view .................................... 227, 229
integration template ...................................... 580
KPIs ........................................................................ 224
maintenance ...................................................... 225
Index
734
Payroll (Cont.)
managers .................................................. 221–222
monitor ................................................................ 222
post-payroll ........................................................ 224
pre-payroll .......................................................... 222
processes ............................................................. 220
resourcing ........................................................... 230
self-services ........................................................ 227
Payroll Business Process Outsourcing
(Payroll BPO) ...................................................... 576
Payroll Control Center .... 36, 219, 221–222, 231
activities screens .............................................. 223
details ................................................................... 224
my processes ...................................................... 223
post-payroll ........................................................ 224
pre-payroll .......................................................... 222
Payroll Time Sheet ..................................... 192–193
scenarios ............................................................. 194
Pending hires queue ........................................... 354
Pensions payouts ................................................. 162
People analytics ............................................. 46, 426
People pools ........................................................... 642
People Profile ...................................... 106, 165, 171
actions .................................................................. 106
add extensions .................................................. 146
badges .................................................................. 113
benefits ................................................................ 190
changes ................................................................ 116
competency and objective ........................... 110
concurrent employment ............................... 204
configure ............................................................. 115
contingent workers ......................................... 207
development goals .......................................... 413
education and interests ................................ 108
employee data ......................................... 166, 178
employee overview ......................................... 107
experience ........................................................... 107
Facebook ............................................................. 115
features ................................................................ 107
general settings ................................................ 116
generic objects .................................................. 145
global assignment ........................................... 199
LinkedIn ............................................................... 115
managers ............................................................ 180
miscellaneous ................................................... 113
mobile ......................................................... 525, 528
People Profile (Cont.)
nominate ............................................................. 407
notes ...................................................................... 114
payroll information ............................... 227, 229
performance and potential .......................... 111
personal compensation statement ........... 288
portlets .................................................................. 397
self-services ......................................................... 179
skills profile ......................................................... 110
succession planning .............................. 112, 397
tags ......................................................................... 114
talent information ........................................... 109
talent pools ......................................................... 403
terminated employees .................................... 177
time information .............................................. 197
time management ........................................... 192
time off ................................................................. 196
workflows ............................................................ 185
People search .......................................................... 120
mobile ................................................................... 525
Performance & Goals .......................... 40, 235, 501
basics ..................................................................... 236
mobile ................................................................... 535
Performance and compensation forms ....... 202
concurrent employment ................................ 206
Performance Management .... 40, 235–236, 247
calibrate ............................................................... 255
evaluate ................................................................ 247
implement ............................................................. 62
implementation tips ....................................... 256
metrics pack ............................................. 431, 434
mobile ................................................................... 536
Performance rating .............................................. 111
Performance review ............................ 62, 238, 247
evaluate goals .................................................... 238
flexible workflow .............................................. 248
form ....................................................................... 238
performance summary .................................. 250
sections ................................................................. 249
team overview ................................................... 250
Performance units ................................................ 259
Performance-Potential Matrix ....... 45, 127, 395
quadrants ............................................................ 395
Permission groups ................................................ 641
create ..................................................................... 642
membership ........................................................ 641
735
Index
Permission groups (Cont.)
synchronize ........................................................ 652
Permission roles ......................................... 641, 646
assign .................................................................... 649
delegate ................................................................ 650
synchronize ........................................................ 652
Permissions ............................................................. 646
generic objects ................................................... 648
mobile ................................................................... 521
settings ................................................................. 647
Personal compensation statement ............... 288
template .............................................................. 288
Phased approach ...................................................... 57
advantages ............................................................ 58
disadvantages ...................................................... 59
Physical Resource Management ..................... 373
Picklist Center ........................................................ 659
Picklists .................................................... 90, 150, 658
create .......................................................... 151, 659
fields ...................................................................... 660
import options .................................................. 661
import/export ................................................... 660
MDF ....................................................................... 147
onboarding ......................................................... 349
Platform ................................................................ 34, 81
applications ........................................................... 82
functionality ......................................................... 81
implement .............................................................. 82
mobile ................................................................... 524
technical architecture ....................................... 83
Position ........................................................... 164, 169
matrix relationships ....................................... 170
object .................................................................... 169
records .................................................................. 169
Position Management ..................... 118, 168, 404
create positions ................................................ 404
features ................................................................ 168
job requisitions ................................................. 306
maintain positions .......................................... 405
settings ................................................................. 170
Position Org Chart .......... 118, 169, 171, 206, 306
Position Tile view .................................................. 401
Positions ................................................................... 392
create .................................................................... 404
maintain .............................................................. 405
overview ............................................................... 402
Positions (Cont.)
tile view ................................................................ 402
vacant ................................................................... 605
Positive time recording ..................................... 194
Post-hire verification ................................. 335, 350
Potential rating ..................................................... 111
Preconfigured mapping ..................................... 573
Predictive models ................................................. 455
Prepare phase ............................................................ 71
Presentations .................................................. 45, 125
access .................................................................... 125
create .................................................................... 128
customized slide ............................................... 130
dynamic content .............................................. 127
live slide ............................................................... 129
run .......................................................................... 130
share ...................................................................... 130
Pretty Good Privacy (PGP) ....................... 436, 557
Preview site ............................................................. 438
Primary employment ......................................... 203
Process integration .............................................. 553
Process summaries .............................................. 711
Profile Switcher ..................................................... 521
Programs ......................................................... 358, 382
versus curricula ................................................ 383
Project delivery ........................................................ 78
Project manager ....................................................... 67
Project sponsor ......................................................... 67
Project team ............................................................... 62
orientation ............................................................ 71
resources ................................................................ 66
structure ................................................................. 65
Project Team Orientation (PTO) ........................ 62
Promotions .................................................... 259, 285
Propagation ............................................................ 164
Proration ........................................................ 262–263
Provisioning .................................................. 352, 632
manage access .................................................. 681
Provisioning lists .................................................. 349
Proxy ............................................................................ 93
management ..................................................... 654
users ...................................................................... 654
Publications ............................................................ 714
Publisher .................................................................. 565
Pulse surveys .......................................................... 500
Index
736
Q
QR code activation ............................................... 523
Qualification Catalog .......................................... 617
Qualification data ................................................. 617
integratin ............................................................ 619
integration ...................................... 617, 620–621
migrate ................................................................ 622
Qualification Profile ............................................ 617
Qualifications ......................................................... 583
curricula-based ................................................. 621
integration ......................................................... 617
terminology ....................................................... 619
Qualtrics ................................................................... 495
basics .................................................................... 495
combine with SAP SuccessFactors ............ 498
dashboards ................................................ 508, 511
data privacy ....................................................... 505
employee experience ...................................... 497
experience management .............................. 497
hierarchies .......................................................... 504
implementation tips ....................................... 513
integration ......................................................... 514
libraries ................................................................ 513
mobile .................................................................. 503
participants ........................................................ 504
standard text ..................................................... 505
templates ............................................................ 513
Quantitative business performance ............. 262
Quarterly releases ................................................... 52
Query Workspace ................................................. 451
Questions .................................................................... 46
Quick links ............................................................... 366
R
Range penetration ............................................... 269
Ratings ............................................................. 249, 262
mapping .............................................................. 619
Realize phase ............................................................. 74
configuration cycles .......................................... 74
data migration .................................................... 75
testing ..................................................................... 75
Record keeping ............................................. 373, 376
Recruiter groups ................................................... 300
Recruiting ................................................ 42, 297, 602
basics ..................................................................... 298
candidate flow ................................................... 612
corporate structure .......................................... 350
create a requisition .......................................... 304
dashboard ........................................................... 303
diversity and inclusion ................................... 138
entity ..................................................................... 348
execution ............................................................... 42
implement ............................................................. 64
implementation tips ....................................... 328
integration ..................... 42, 601–602, 604–605
integration with Employee Central ........... 327
integration with Onboarding ............ 327, 344
landscape ............................................................. 298
metrics engine ................................................... 299
Microsoft Outlook integration .................... 321
mobile ................................................................... 544
rehires ................................................................... 176
reports ................................................................... 304
roles ........................................................................ 299
templates ............................................................. 300
Recruiting Management ............................. 42, 297
implement ............................................................. 64
Recruiting Marketing ............... 42, 297, 303, 307
advanced analytics .......................................... 304
Recruiting Posting ......................................... 42, 304
References ................................................................ 371
Registration Assistant ......................................... 368
Registration Management ....................... 373, 375
Rehires ....................................................................... 175
methods ............................................................... 175
Release Center ....................................... 91, 635, 639
Release cycle .............................................................. 52
Releases ..................................................................... 639
Report Center ...................................... 214, 650, 688
home page ........................................................... 689
Report Designer ........................................... 214, 447
access .................................................................... 447
components ........................................................ 448
edit components ............................................... 450
manage reports ................................................. 447
Report Distributor ................................................ 450
Reporting ........................... 214, 232, 424, 442, 688
ad hoc .................................................................... 406
Compensation ................................................... 294
Succession ........................................................... 406
737
Index
Reports ...................................................................... 689
ad hoc ......................................... 46, 604, 607, 650
change audit ...................................................... 666
cleanup ................................................................. 599
compensation data ......................................... 597
components ........................................................ 449
create .................................................................... 690
data blocking ..................................................... 666
data privacy ....................................................... 634
designer ................................................................ 447
evaluation ........................................................... 592
extraction ............................................................ 590
information ........................................................ 668
integration .......................................................... 588
manage ................................................................ 447
offboarding employee data ......................... 616
onboarded employee data ........................... 613
personalized .......................................................... 46
planning results ................................................ 599
qualification data ............................................ 622
RBPs ....................................................................... 650
run .......................................................................... 690
types ...................................................................... 690
UDFs ...................................................................... 586
variable pay data ............................................. 598
verification ......................................................... 437
Resources ................................................................. 693
customers ............................................................ 693
implementation ................................................ 710
page ....................................................................... 122
partners ...................................................... 693, 705
Restricted stock ..................................................... 259
Result measures .................................................... 433
Retirement Profile ................................................ 473
edit ......................................................................... 474
fixed retirement age ....................................... 473
individual ............................................................ 475
mathematical approximation .................... 473
Rewards statements ......................... 262–263, 288
Risk identification ................................................ 485
Roadmap .................................................................. 694
Role-based permission (RBP) ......... 89, 166, 299,
345, 636, 640
audit ...................................................................... 650
configure ................................................... 640, 652
framework .......................................................... 641
reporting .............................................................. 650
Roles
administrative .................................................. 636
instructor ............................................................ 364
manager .............................................................. 645
onboarding ......................................................... 354
recruiting ............................................................. 299
Rollup ........................................................................ 294
hierarchy ............................................................. 274
Route map ...................................................... 270, 307
Rule trace ................................................................. 684
Rules .......................................................................... 154
assign ........................................................... 157, 683
attributes ............................................................ 155
benefits ................................................................. 188
eligibility .............................................................. 289
highlight .............................................................. 485
logic ....................................................................... 155
model .................................................................... 155
purge ..................................................................... 664
workflows ............................................................ 185
Rules Engine .................................................... 83, 154
Run phase ................................................................... 77
S
Salary ................................................................ 259, 262
Salary data ............................................................... 597
Salary pay matrix .............................. 262, 269, 271
SAP Activate ........................................................ 69, 78
phases ...................................................................... 69
SAP Analytics Cloud ............................................ 426
SAP API Business Hub ......................................... 703
SAP App Center .................................. 157, 159, 704
SAP Best Practices .......................................... 69, 704
SAP Best Practices Explorer .............................. 704
SAP Business Client ............................................. 553
SAP Cloud Platform ................................................ 83
extensions .................................................. 148, 157
integration ......................................................... 580
SAP Cloud Platform Integration ........... 551, 556,
559, 629
modeling ............................................................. 559
packaged integrations ................................... 560
SAP Cloud Platform Portal ................................ 157
SAP Community .......................................... 695, 701
Index
738
SAP Data Services ................................................. 560
adapter ................................................................ 630
agent ..................................................................... 629
SAP Enable Now .................................................... 378
SAP Enterprise Portal .......................................... 553
SAP ERP .................................................. 567, 570–571
SAP ERP HCM .... 53, 83, 301, 305, 573–574, 582,
602, 611, 617, 620
data transfers .................................................... 554
integration ................................................ 551, 572
middleware technologies ............................. 556
planning data ................................................... 598
SAP ERP Human Capital Management
(SAP ERP HCM) .................................................... 32
SAP ERP Payroll ................. 36, 193, 219–220, 225
integration ......................................................... 577
SAP Fieldglass ......................................................... 206
hiring .................................................................... 172
SAP Gateway ........................................................... 621
SAP GUI ..................................................................... 221
SAP HANA ......................................................... 84, 424
SAP Help Portal ............................................ 695, 699
SAP Jam ....................................................... 33, 93, 708
groups .................................................................. 548
mobile .................................................................. 547
notifications ...................................................... 549
SAP Learning Hub ................................................ 709
SAP Model Company ............................................. 69
SAP Notes ................................................................. 697
SAP ONE Support Launchpad ................ 694–695
incidents .............................................................. 696
schedule an expert .......................................... 699
software download ......................................... 698
SAP PartnerEdge ................................................... 708
SAP Process Integration ........ 327, 556–557, 629
SAP S/4HANA ......................................................... 567
SAP Service Marketplace ................................... 695
SAP Signature Management by
DocuSign ............................................................. 338
SAP Solution Extensions ......... 49, 157, 193, 232
SAP SuccessFactors
applications .......................................................... 86
architecture ........................................................... 84
history ..................................................................... 32
security ................................................................... 87
SAP SuccessFactors Community .................... 700
SAP SuccessFactors Compensation ........ 41, 259
SAP SuccessFactors Customer Empowerment
Newsletter ........................................................... 701
SAP SuccessFactors Employee Central .... 35, 161
SAP SuccessFactors Employee Central
Payroll ............................................................ 36, 219
SAP SuccessFactors Learning .......... 43, 245, 357,
390
SAP SuccessFactors Mobile ........................ 48, 517
SAP SuccessFactors OData API ......................... 566
SAP SuccessFactors Onboarding .............. 43, 331
SAP SuccessFactors Partner Delivery
Community (PDC) ............................................ 706
SAP SuccessFactors Performance &
Goals ............................................................... 40, 235
SAP SuccessFactors Process Library ............... 711
SAP SuccessFactors Recruiting ................. 42, 297
SAP SuccessFactors Succession &
Development .............................................. 45, 389
SAP SuccessFactors Workforce
Analytics ................................................................ 46
SAP SuccessFactors Workforce Analytics .... 423
SAP SuccessFactors Workforce
Planning ........................................................ 47, 459
metrics .................................................................. 430
SAP SuccessFactors Work-Life ............................ 39
SAP Support Portal ............................................... 694
SAP Trust Center .................................................... 694
SAP website .............................................................. 694
SAPUI5 ......................................................................... 86
Scatterplots .............................................................. 454
Scenarios ................................................................... 470
develop ................................................................. 470
plan ........................................................................ 471
Schedule Management ............................. 373–374
Scorecard .................................................................... 63
SCORM 1.2 ................................................................ 378
SCORM 2004 ............................................................ 378
Secondary employment ..................................... 203
Secure File Transfer Protocol (SFTP) .............. 557
Secure Sockets Layer (SSL) .......................... 87, 561
Security .............................................................. 87, 436
authentication ..................................................... 87
layer security ........................................................ 88
mobile ................................................................... 521
739
Index
Security (Cont.)
RBPs .......................................................................... 89
standards ............................................................... 88
Security Assertion Markup Language 2.0
(SAML2) ................................................................ 561
Segment .................................................................... 375
Self registration ..................................................... 375
Self-services ................................................... 179, 216
employee ............................................................. 179
manager .............................................................. 180
mobile ................................................................... 530
payroll .................................................................. 227
Sentiment analysis ............................................... 508
Service-level agreements (SLAs) ........................ 38
SFIHCM ........................................................... 582, 585
Short-term incentive pay .................................. 259
Side-by-side model ........................................... 51, 59
architecture ........................................................... 60
integration ................................................ 555, 572
Significance testing .............................................. 455
Single sign-on (SSO) ............................... 67, 87, 561
Skills Profile ............................................................. 110
Skills search ............................................................. 122
Slack ........................................................................... 714
SMART goal framework ...................................... 243
SMART Goal wizard .................................... 237, 240
Social media ............................................................ 713
Social security .............................................. 229, 665
Software-as-a-service (SaaS) ............................. 693
licensing .................................................................. 53
Solutions consultants ............................................ 56
Sourcing analytics ................................................ 308
Specifications document ................................... 436
Spot Award program ........................................... 291
integration with Employee Central .......... 293
wizard ................................................................... 292
Spot awards ............................................................. 291
methods ............................................................... 293
mobile ................................................................... 540
SQL .................................................................... 424, 434
Stack Ranker ......................................... 236, 255, 322
Stakeholder group representatives .................. 68
Stakeholders .............................................................. 56
Standard Event Framework .............................. 566
Standard suite hierarchy ................................... 274
Statements .............................................................. 155
Stats iQ ...................................................................... 506
Stock .......................................................................... 262
factor .................................................................... 262
options ................................................................. 259
plans ...................................................................... 269
value ...................................................................... 262
Stoplight methodology ...................................... 441
Strategic forecast .................................................. 466
build ...................................................................... 476
create .......................................................... 467–468
set dimensions .................................................. 472
set retirements .................................................. 473
set scenarios ....................................................... 471
set structures ..................................................... 475
Strategic workforce planning ....... 459, 461, 486
benefits ................................................................. 459
data acquisition ............................................... 462
dimensions ......................................................... 472
forecasting .......................................................... 477
implementation tips ....................................... 492
methodology ..................................................... 464
scope ..................................................................... 493
Strategy Management ........................................ 486
tactics ................................................................... 486
Subscriber ................................................................ 565
Succession & Development ...................... 45, 389
basics .................................................................... 389
implementation tips ....................................... 420
matrices ............................................................... 395
mobile ................................................................... 546
nominate successors ...................................... 407
ongoing development .................................... 409
organizational charts .................................... 391
People Profile ..................................................... 397
Position Management ................................... 404
reporting and analytics ................................. 406
talent pools ........................................................ 402
talent search ...................................................... 398
Succession data model ....................................... 105
standard fields .................................................. 101
Succession management .................................. 390
Succession module .............................................. 390
nominate ............................................................. 407
Succession Org Chart .......................... 45, 391, 421
create positions ................................................ 404
edit positions ..................................................... 405
nominate ............................................................. 407
Index
740
Succession planning ........................... 63, 110, 112
data ....................................................................... 391
reporting ............................................................. 406
talent pools ........................................................ 402
Succession plans ................................................... 389
overview .............................................................. 391
Successor
compare .............................................................. 401
external candidate .......................................... 408
nominate ............................................................. 407
portlet ................................................................... 398
Successors portlet ................................................ 112
Supervisor registration ...................................... 375
Supplemental data elements ........................... 463
Supply forecasting ...................................... 477, 482
table ...................................................................... 483
Support access ....................................................... 682
Survey Builder ....................................................... 502
look and feel ...................................................... 503
questionnaire .................................................... 502
survey flow ......................................................... 503
Surveys ............................................................ 385, 499
360-degree feedback ............................. 501, 512
analysis ................................................................ 506
dashboards ................................................ 508, 510
digital listening ................................................ 501
engagement ....................................................... 499
fatigue .................................................................. 500
lifecycle ....................................................... 501, 512
participant data ............................................... 504
processes ............................................................. 502
pulse ...................................................................... 500
run ......................................................................... 505
Sync package .......................................................... 675
Sync wizard ............................................................. 674
System configuration ......................................... 632
T
Tactics ....................................................................... 486
priority ................................................................. 489
Tags ............................................................................ 114
Talent card ...................................................... 123, 393
configure ............................................................. 123
presentations .................................................... 131
Talent cliff ................................................................ 453
Talent communities ............................................. 308
Talent data ............................................................... 427
Talent flags ............................................................... 109
Talent hybrid model .............................................. 50
integration ................................................ 554, 583
integration packages ...................................... 582
Talent information ............................................... 109
Talent management ........................................ 32, 40
data accessibility .............................................. 427
Talent pipeline ............................................. 298, 318
offer letters .......................................................... 324
onboarding ......................................................... 344
sections ................................................................. 318
statuses ................................................................. 319
Talent pools ............................................ 45, 390, 402
access .................................................................... 402
executive management ................................. 403
Talent Profile ........................................................... 110
mobile ................................................................... 529
Talent review ........................................................... 391
meeting ................................................................ 125
Talent search .................................................... 45, 398
compare ............................................................... 401
results .................................................................... 399
search criteria .................................................... 398
Talent sourcing ...................................................... 307
Target population ....................................... 641, 644
everyone ............................................................... 644
managers ............................................................. 645
permission group ............................................. 644
Task checklist .......................................................... 382
Tax
forms ..................................................................... 337
portlet ................................................................... 227
Team Absence Calendar ..................................... 197
Team evaluation ...................................................... 40
Team Rater .................................. 236, 247–248, 254
Teams ......................................................................... 362
Technical resources ................................................ 67
Technical workshops ............................................. 73
Templates ................................................................. 513
Tenant .......................................................................... 84
Terminations .......................................................... 176
rate ......................................................................... 469
termination rate metric ................................. 429
wizard ................................................................... 176
Testing ......................................................................... 75
741
Index
Text iQ ....................................................................... 507
Theme Manager ....................................................... 96
Themes ......................................................................... 96
edit ............................................................................ 97
Thomsons Darwin ................................................ 579
Tiles ............................................................................... 98
analytics .............................................................. 124
custom .................................................................. 101
manage ................................................................ 100
types ......................................................................... 99
Time integration template ............................... 581
Time Management ............................................... 192
extension ............................................................. 192
Time Off .......................................................... 192, 195
mobile ................................................................... 532
negative balances ............................................ 196
Time recording ...................................................... 193
admissability ..................................................... 195
Timesheets .............................................................. 193
evaluate data ..................................................... 195
mobile ................................................................... 531
Training matrix ..................................................... 387
Training resources ................................................... 68
Transaction
HRSFI_COMP_DATA_ACT ............................ 599
HRSFI_COMP_DATA_IMP ............................ 599
HRSFI_OFB .......................................................... 616
HRSFI_OFB_DATA_IMP ................................ 616
HRSFI_OFB_TRIGGER ..................................... 616
HRSFI_ONB_DATA_IMP ............................... 613
HRSFI_ONB_HIRE .................................. 613–614
HRSFI_ONB_TRIGGER .................................... 613
HRSFI_QUAL_DATA_EXPT .......................... 622
HRSFI_RCT_DATA_IMP ................................. 607
HRSFI_RCT_HIRE ................................... 607, 616
HRSFI_RCT_MIGR_VAC ................................ 606
HRSFI_RCT_TRG_JOBREQ ............................ 606
HRSFI_SYNCH_METADATA ......................... 605
HRSFI_VARPAY_DATA ................................... 598
HRSFI_VP_ACT_DATA ................................... 599
HRSFI_VP_IMP_DATA ................................... 599
PA40 ............................................................ 610, 616
PPOCE ................................................................... 606
PPOME ........................................................ 572, 606
PPOSE .......................................................... 572, 606
S_NWC_37000012 ........................................... 605
SAP_HR_SFI_VARIABLE_PAY ..................... 596
Transfer messages ....................................... 591, 601
Transfers ......................................................... 175, 340
one business unit to another ...................... 340
to a new country .............................................. 340
to a new role ...................................................... 341
Translations ............................................................ 505
Trigger events ........................................................ 156
Twitter ....................................................................... 713
U
Unit testing ................................................................ 76
Upgrade Center ....................................... 51, 91, 637
interface ............................................................... 638
payroll .................................................................. 232
updates ................................................................ 638
Upgrades .................................................................. 637
User acceptance testing (UAT) ........................... 76
User data .................................................................. 652
User data file (UDF) ..................................... 101, 586
components ....................................................... 101
HRIS sync ............................................................ 104
importing and exporting data ................... 104
manage ................................................................ 103
manage users .................................................... 103
User experience integration ............................ 553
User groups ............................................................. 715
User interface .................................................. 91, 360
action search ........................................................ 95
configuration .................................................... 145
languages .............................................................. 97
navigation menu ................................................ 92
notifications ......................................................... 93
themes ..................................................................... 96
to-dos ....................................................................... 94
user menu .............................................................. 92
User management ............................................... 652
update user data .............................................. 652
User menu .................................................................. 92
options .................................................................... 93
User permissions .................................................. 646
User roles ................................................................. 360
V
Vacant positions ................................................... 605
create job requisitions ................................... 606
Index
742
Variable Pay ........................ 41, 259–260, 262, 290
create plans ........................................................ 274
employee history data ................................... 598
features ................................................................ 263
forms ..................................................................... 282
implement ............................................................. 63
implementation tips ....................................... 295
integration ............................................... 594–596
plans ..................................................................... 270
worksheets .......................................................... 282
Variable Pay plan
menus ................................................................... 275
settings ................................................................. 275
Variant ...................................................................... 590
Vendor management system (VMS) ............ 207
Verification ............................................................. 437
Virtual learning server ....................................... 374
Virtual private network (VPN) ......................... 231
Virtual project ........................................................... 78
Visibility ................................................................... 243
W
Web Dynpro ............................................................ 601
Weighted business goal ..................................... 263
What-if financial modeling .............................. 490
What-if scenario .................................................... 263
WhatsApp ................................................................ 705
Workflow requests ............................................... 211
invalid approvers ............................................. 212
manage ................................................................ 211
Workflows ............................................ 137, 182, 295
add ......................................................................... 153
approve ................................................................ 184
business rules .................................................... 185
configure ............................................................. 183
display .................................................................. 212
features ................................................................ 183
history .................................................................. 186
pending approval ............................................ 187
requests page .................................................... 184
simplicity ............................................................. 216
window ................................................................ 186
Workforce Analytics ............................ 46, 423, 460
basics .................................................................... 423
benchmarking ................................................... 438
data acquisition ...................................... 434–435
data governance ............................................... 434
data warehouse ................................................ 431
drill-to-detail ...................................................... 446
implementation partners .............................. 425
implementation tips ....................................... 456
metrics packs ..................................................... 426
mobile ................................................................... 547
on SAP HANA ................................. 424–425, 435
on SQL ......................................................... 424, 434
performance appraisal ................................... 432
pre-requisites ...................................................... 425
Report Designer ................................................. 447
Report Distributor ............................................ 450
reporting and analytics ................................. 442
segment level ..................................................... 444
submit data ........................................................ 435
Workforce mobility .............................................. 429
Workforce Planning ...................................... 47, 459
access .................................................................... 464
activities ............................................................... 461
basics ..................................................................... 460
data acquisition ................................................ 462
data governance ............................................... 462
demand forecasting ........................................ 479
embedded capability framework ............... 473
forecasts ............................................................... 466
home screen ........................................................ 465
implementation tips ....................................... 492
methodology ...................................................... 464
metrics .................................................................. 430
metrics packs ..................................................... 462
organizational structure ............................... 475
prepare .................................................................. 464
WorkForce Software EmpCenter ..................... 578
Work-Life .................................................................... 39
Worksheets .............................................................. 276
administration .................................................. 278
budget override ................................................. 281
create ..................................................................... 277
launch ................................................................... 278
manage ...................................................... 276, 278
promote ................................................................ 285
update ................................................................... 280
Variable Pay ....................................................... 282
Workshop meetings ............................................... 72
743
Index
Writing Assisting and Coaching Advisor ... 236,
248–249, 254
X
XML transformation template ........................ 352
Y
YouCalc metrics .................................................... 303
YouTube ................................................................... 714
Z
Z-tests ........................................................................ 455
First-hand knowledge.
We hope you have enjoyed this reading sample. You may recommend or pass it on to others, but only in its entirety, including all pages. This reading sample and all its parts are protected by copyright law. All usa-ge and exploitation rights are reserved by the author and the publisher.
Amy Grubb is a principal consultant and solution architect for human capital management (HCM) processes and tech-nologies, a conference speaker, and a published author. She has consulted in the SAP SuccessFactors space for more than 12 years, and holds three professional certifica-tions.
Luke Marson is a leader, architect, principal consultant, and globally recognized expert for SAP SuccessFactors solutions and is a certified professional in Employee Central. He is the founder and CEO of the North American office of iXerv, a global SAP SuccessFactors consulting partner that focuses on SAP SuccessFactors HCM suite implementations and Employee Central in particular.
Luke has delivered more than 40 projects in multiple countries across North and Central America, Europe, the Middle East, and Asia to organizations of various sizes (up to 240,000 employees) and types in different industries and sectors, including oil and gas, defense, retail, manufacturing, the public sector, telecommunications, and media.
In addition to being an author or coauthor of four SAP PRESS books, a speaker, and a go-to expert on HCM and SAP SuccessFactors topics, Luke is an SAP Mentor alumni, an Americas’ SAP Users’ Group (ASUG) volunteer, and an acti-ve contributor to SAP Community.
Amy Grubb, Luke Marson
SAP SuccessFactors:An Introduction743 pages, 3rd, updated and revised edition 2020, $79.95 ISBN 978-1-4932-1818-9
www.sap-press.com/4858