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BRSS TACS Presents: “Self Explora-on, Resiliency, and Professional Development: A Virtual Learning Community for Young Leaders” June 1, 2016 1:002:30pm Eastern Time 1 Session 1: Knowing Yourself as a Leader

BRSS$TACS$Presents:$“SelfExploraon, Resiliency,&and ...brsstacs.center4si.com/BRSSTACS_YYASeries-SESSION-1-June1.pdf · Benefits$of$EmoSonal$Intelligence$(EQ)$$ • Managing$RelaSonships$–Understanding!how!others!feel!can!

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Page 1: BRSS$TACS$Presents:$“SelfExploraon, Resiliency,&and ...brsstacs.center4si.com/BRSSTACS_YYASeries-SESSION-1-June1.pdf · Benefits$of$EmoSonal$Intelligence$(EQ)$$ • Managing$RelaSonships$–Understanding!how!others!feel!can!

BRSS  TACS  Presents:  “Self  Explora-on,  Resiliency,  and  Professional  Development:  A  Virtual  Learning  Community  for  Young  Leaders”  

June  1,  2016  1:00-­‐2:30pm  Eastern  Time  

1  

Session  1:  Knowing  Yourself  as  a  Leader  

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Moderator  

2  

Devin  Reaves  Life  of  Purpose  

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•  Introduce  yourself  in  the  chat  box  

•  Submit  quesAons  at  any  Ame  

•  Download  presentaAon  slides  and  other  resources    

Welcome!    

3  

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Youth  and  Young  Adult  Leadership  Framework  

4  

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1.  Knowing  Yourself  as  a  Leader    •   June  1st  from  1:00-­‐2:30pm  ET  

2.  Communica-ons,  Advocacy,  Storytelling  •  June  8th    from  1:00-­‐2:30pm  ET  

3.  Cul-va-ng  Strong  Teams  and  Partnerships  •  June  15th  from  1:00-­‐2:30pm  ET  

Self  Explora-on,  Resiliency  and  Professional  Development:    A  BRSS  TACS  Virtual  Learning  Community  for  Young  Leaders    

5  

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Meet  Your  Presenters!  

6  

Juan  Velez  Court  

Sarah  Nerad  

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Session  ObjecSves    

Par$cipants  will  be  able  to  •  assess  their  own  leadership  development  needs  and  idenAfy  prioriAes  and  next  steps    

•  explain  the  concepts  of  EmoAonal  Intelligence  (EQ),  self-­‐care,  resiliency,  and  mentoring  and  describe  their  importance  to  leadership  development  

•  recognize  and  describe  different  styles  of  conflict  management  

7  

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QuesSon  for  the  Audience  

   

What  comes  to  mind  when  you  think  about  “EmoSonal  Intelligence?”  

8  

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EmoSonal  Intelligence  (EQ)    

•  Defined:  The  ability  to  monitor  one’s  own  and  others’  feelings  and  emoAons  and  to  use  this  informaAon  to  guide  one’s  thinking  and  acAons  in  posiAve  ways.    

9  

•  Versus  General  Intelligence  (the  ability  to  learn,  reason,  and  comprehend  informaAon)  

•  Important  for:  –  Building  relaAonships  with  the  community  

–  Empathizing  with  others    –  Balancing  personal  and  professional  needs    

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5  Skills  of  EmoSonal  Intelligence  (EQ)    

10  

Personal  Competence  

Self-­‐Awareness  

Self-­‐RegulaSon  

Self-­‐MoSvaSon  

Social  Competence  Social  Awareness  

Social  Skills  

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5  Skills  of  EmoSonal  Intelligence  (EQ)    

•  Self-­‐Awareness  -­‐  understand  their  own  thoughts,  behavior,  emoAons,  strengths,  and  weaknesses.    

•  Self-­‐RegulaSon  -­‐  Taking  Ame  to  think  before  talking    •  Self-­‐MoSvaSon  -­‐  possess  iniAaAve  and  have  long-­‐term  goals;  

producAve,  enjoy  a  challenge,  not  necessarily  focused  on  external  moAvators  (i.e.  status  or  wealth)  

•  Social  Awareness  -­‐  Caring  for  others,  ability  pick  up  emoAonal  cues  from  others,  idenAfy  and  understand  viewpoints  of  others,  and  feel  comfortable  in  social  situaAons  

•  Social  Skills  -­‐  FuncAon  well  as  team  players,  communicate  clearly,  manage  conflict,  build  consensus,  and  encourage  others  to  develop  and  achieve.    

11  

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Benefits  of  EmoSonal  Intelligence  (EQ)    

•  Managing  RelaSonships  –  Understanding  how  others  feel  can  help  people  communicate  and  express  feelings  

•  Maintaining  Physical  Health  –  Underdeveloped  EQ  can  lead  to  stress  and  physical  health  condiAons  

•  PromoSng  Mental  Health  –  Underdeveloped  EQ  can  lead  to  depression,  anxiety,  isolaAon,  or  feelings  of  loneliness  due  to  lack  of  healthy  relaAonships    

•  Succeeding  in  the  Community  –  EQ  needed  to  successfully  manage  the  social  expectaAons  of  everyday  life,  including  school,  life,  or  leading  in  the  recovery  community  

12  

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Tips  for  EmoSonal  Intelligence  (EQ)    

•  Recognize  your  emoAons  and  how  they  impact  the  way  you  communicate    

•  Pay  aeenAon  to  non-­‐verbal  cues  (e.g.,  facial  expressions,  gestures,  voice  tone,  and  body  language.  Think  about  what  non-­‐verbal  cues  you  are  sending  and  receiving)  

•  Go  beyond  listening,  make  eye  contact,  and  concentrate  on  what  is  being  said,  not  on  what  your  response  will  be    

•  Focus  on  the  other  person,  be  present  in  the  conversaAon,  and  think  before  speaking  

•  Know  when  to  turn  off  your  mobile  device    •  Take  a  personality  test  -­‐  One  can  be  found  at  

hep://www.ihhp.com/free-­‐eq-­‐quiz/  13  

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Discussion  

14  

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QuesSon  for  the  Audience  

   

What  do  you  think  about  when  you  hear  the  term  “conflict”?  

15  

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Conflict  Management  is…  

•  An  opportunity  for  change    •  Inevitable    •  A  skill  that  can  be  mastered  with  pracAce  and  mentoring.    

•  Can  also  derail  a  group’s  goals  and  destroy  its  teamwork  

16  

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Styles  of  Conflict  Management  

17  

Style   Goal  is  to:   Use  when:     Overuse  can  result  in:  

CompeSng   Win   Decisions  need  to  be  made  right  away  

Making  others  feel  disempowered  

Avoiding   Delay  or  stall   You  need  to  stall  decision-­‐making      

Bad  feelings    

Compromising   Find  the  middle  ground   Conflict  is  between  groups  that  have  the  same  amount  of  power  

Leaving  the  conflict  on  the  table  and  can  be  a  barrier  to  meeAng  goals    

CollaboraSng     Have  a  win/win  resoluAon   Trying  to  increase  innovaAon,  commitment,  and  trust    

Spending  too  much  Ame  debaAng  small  issues  

AccommodaSng  (Harmonizing)  

Let  the  other  party  win   You  want  to  appear  evenhanded  and  unbiased  

RestricAon  of  the  impact  of  your  ideas  and  reduce  power  

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•  Understand  that  conflict  happens  •  Can  be  an  opportunity  for  posiAve  change  •  Wont’  go  away  if  you  avoid  it  •  Problems  get  worse  when  we  avoid  them  •  Keep  your  anger  in  check  •  Most  conflict  isn’t  personal  •  You  lose  power  when  you  lose  your  temper  •  Stay  in  the  ‘problem-­‐solving’  mode  •  Don’t  think  in  terms  of  wining  and  losing  –  think  about  finding  

the  best  soluAon  •  Document  all  steps  toward  conflict  resoluAon  18  

Tips  for  Understanding  Conflict  

hep://forbes.com/sites/victorlipman/2013/04/03/how-­‐to-­‐manage-­‐conflict-­‐at-­‐work/  

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•  Determine  the  source  of  the  conflict  -­‐  Seek  answers  to  the  following  quesAons  to  help  idenAfy  the  source:    – Does  it  arise  from  differences  in  values  or  beliefs?    – Does  it  arise  from  differing  expectaAons  about  goals  or  outcomes?    

•  IdenAfy  how  the  conflict  affects  the  group  or  individual  by  naming  the  impact  of  the  conflict  in  neutral,  non-­‐blaming  language    

•  Use  acSve  listening  skills    •  Use  problem-­‐solving  skills  to  help  resolve  the  conflict  •  Use  mediaSon  if  conflict  can’t  be  resolved      19  

Steps  for  Resolving  Conflict  

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Applying  Conflict  Management  Skills  

•  Roleplay  scenarios  to  pracAce  managing  conflict.  •  PracAce  applying  the  sources  and  impacts  of  conflict  (Conflict  Triangle  Exercise)  

•  PracAce  acAve  listening  skills:    -­‐    hep://www.youtube.com/watch?v=0eHxNdIyo7g    

•  PracAce  collaboraAve  problem-­‐solving  skills:  -­‐  hep://www.learningforlife.org/exploring-­‐resources/

99-­‐720/x09.pdf    -­‐  hep://www.youthwebonline.com/teachers/acAviAes/

culture/09.html    

 

20  

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Applying  Conflict  Management  Skills  

•  Sponsor  a  course  or  workshop  on  conflict  management  tailored  for  young  leaders  in  recovery    

21  

•  Develop  youth  and  young  adult  leadership-­‐specific  trainings  include  mediaAon  and  conflict  resoluAon,  understanding  team  dynamics,  and  project  management  skills    

•  Sponsor  a  training  on  team  dynamics  that  includes  perspecAves  from  youth  in  recovery  

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Resources  for  Conflict  Management  

•  Conflict  Management  Style  Quiz  -­‐  heps://facultyombuds.ncsu.edu/files/2015/11/Conflict-­‐

management-­‐styles-­‐quiz.pdf  •  EuroMed  Peace  Bag    

-­‐  hep://peacebag.org/V1/arAcles/toolkit-­‐p4-­‐dealwconflict.html  

•  The  Five  Conflict  Styles    -­‐  hep://web.mit.edu/collaboraAon/mainsite/modules/

module1/1.11.5.html    •  Conflict  Management  Styles  and  Strategies    

-­‐  hep://home.snu.edu/~hculbert/conflict.htm    22  

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Discussion  

23  

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QuesSon  for  the  Audience  

   

What  acSviSes  come  to  mind  when  you  think  about  self-­‐care?  

24  

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What  is  Self-­‐care?  

25  hep://www.healthandwellnesscoaching.org/exec-­‐summary.htm  

Self-­‐care  is  an  integral  component  of  whole-­‐health  care,  recovery,  and  resiliency.    

Resiliency  is  the  ability  to  respond  to  stress,  anxiety,  trauma,  crisis,  or  disaster.    

Your  ability  to  take  care  of  your  mind,  body,  and  spirit  and  remain  resilient  will  enhance  your  ability  as  an  emerging  leader.  

✔  

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Benefits  of  Self-­‐care  

26  

•  For  a  young  leader  with  lived  experience,  self-­‐care  is  essenAal  to  leadership  acAviAes    

•  Can  increase  energy  •  Provide  sense  of  purpose  •  Connectedness  to  others  •  Maintain  good  overall  health  •  Work  life  balance  can  increase  producAvity  and  prevent  burnout  

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Self-­‐care  Techniques  

27  

•  Acupuncture  •  Behavioral  Strategies  •  MedicaAons  •  MeditaAon  and  breathing  •  Recovery  supports  and  peer  recovery  support  services  •  Relapse  PrevenAon  •  Yoga  •  Healthy  diet  •  Knowing  stress  style  and  stress  management  techniques  •  Include  self  care  rouAne  in  leadership  development  plan  

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Tips  for  Self-­‐care  

28  

•  Include  self-­‐care  rouAne  in  leadership  development  plan  •  Make  self-­‐care  part  of  regular,  daily  rouAne  •  Assess  your  level  of  self-­‐care:  

heps://www.ecu.edu/cs-­‐dhs/rehb/upload/Wellness_Assessment.pdf  

•  Generate  ideas  about  healthy  behavior:hep://www.aecnetwork.org/userfiles/file/MidAtlanAc/SelfCareGuide.pdf  

•  Keep  a  daily  self-­‐care  log  (MyFitnessPal,  Fitbit,  WHAM):  hep://www.integraAon.samhsa.gov/health-­‐wellness/wham/wham-­‐training  

•  Find  a  self-­‐care  buddy  •  Have  fun!  

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Applying  Self-­‐care  

29  

•  PracAce  your  self-­‐care  skills:  – Create  a  discovery  journal    – PracAce  meditaAon  for  a  few  minutes  every  day    

– Make  your  bedroom  a  technology-­‐free  zone    

– Build  your  own  self-­‐care  toolkit    

What  do  you  do  for  self  care?  

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QuesSon  for  the  Audience  

   

What  words  come  to  mind  when  you  think  about  resiliency?  

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What  is  Resiliency?    

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“The  ability  to  respond  to  stress,  anxiety,  trauma,  crisis,  or  

disaster”    

•  Built  on  individuals  strengths  and  resources  

•  linked  by  healthy  supporAve  relaAonships  and  friends  who  stay  through  rough  Ames  

•  Develops  over  Ame  •  Impacted  by  internal  and  

external  factors  •  Can  be  build  step-­‐by-­‐step  

with  the  right  resources  

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Dimensions  of  Resiliency  

•  Stress  management    •  Healthy  eaAng    •  Physical  acAvity    •  Resuul  sleep    •  Service  to  others    •  Support  network    •  OpAmism  based  on  posiAve  expectaAons    •  CogniAve  skills  to  avoid  negaAve  thinking    •  Spiritual  beliefs  and  pracAces    •  A  sense  of  meaning  and  purpose    32  

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Resiliency  Networks  

•  Connect  with  friends  who  support  recovery  and  leadership  development  

•  CreaAng  a  support  network  of  people,  of  all  ages,  who  accept  you  as  you  

•  Connect  with  others  in  recovery  •  Join  groups  such  as  youth  groups,  arts  organizaAons,  mental  health  and  recovery  boards  

•  Develop  and  maintain  a  support  network  before  they  are  needed  

•  Don’t  be  afraid  to  ask  for  help  33  

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Benefits  of  Resiliency    

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•  Helps  recover  from  life’s  storms  faster  

•  Have  friends  and  supports  •  Allows  you  to  think  posiAvely  •  Have  supports  and  resources  in  place  

•  Can  strengthen  ability  to  become  an  effecAve  leader  

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Tips  for  Resiliency    

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•  Make  connecAons    •  Avoid  seeing  crises  as  problems  you  can’t  overcome  •  Accept  that  change  is  part  of  living    •  IdenAfy  places  to  get  help  when  and  if  necessary  •  Use  meditaAon,  wriAng,  and/or  spiritual  pracAces  to  expand  your  resilience.    

•  Don’t  neglect  yourself.    •  Create  a  personal  strategy  for  resilience  building    

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Applying  Resiliency    

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•  Plan  Social  AcAviAes  –  Recovery-­‐focused  skit  nights    –  Poetry  slams    –  Discussions  over  a  potluck  supper    

•  Hold  a  meeAng  focused  on  building  resilience  and  life  skills  –  Use  blog  posts  or  videos  to  jump  start  group  discussion  

   

 

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Apply  the  mentor/mentee  relaSonship  and  consider  applicaSons  to  develop  skills    

•  Knowledge  and  Experience    –  Ask  about  their  experiences  with  emoAonal  intelligence  conflict,  self-­‐care,  and  resiliency  

–  Learn  from  their  experiences  and  insight  •  ApplicaSon    

–  Share  your  goals    –  Check  in  with  your  mentor  on  progress  

•  Development/Coaching/Feedback    –  Ask  for  feedback  or  coaching  on  situaAons  where  you  are  uAlizing  new  skills  

–  Ask  for  ideas  on  where  to  pracAce,  apply,  and  further  develop  skills  in  these  areas  

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Discussion  

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Resources  

•  ATTC  Self-­‐care  Guide:  hep://www.aecnetwork.org/userfiles/file/MidAtlanAc/SelfCareGuide.pdf  

•  Whole  Health  AcAon  Management:  hep://www.integraAon.samhsa.gov/health-­‐wellness/wham/wham-­‐training    

•  Wellness  Recovery  AcAon  Plan:  hep://mentalhealthrecovery.com/wrap-­‐is/  

•  MeditaAon  Aps:  hep://zenhabits.net/meditaAon-­‐guide/  •  Self-­‐care  Toolkit:  

hep://www.nhs.uk/Planners/yourhealth/Documents/Self%20Care%20Toolkit%20Booklet%20-­‐%20Oct%2010%20-­‐%20READ.pdf  

•  Skovholt  PracAAoner  Professional  Resiliency  and  Self-­‐  Care  Inventory:  hep://www.leadership.umn.edu/news/documents/Gold_ResiliencyInventory.pdf  

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•  June  8th  from  1:00pm  –  2:30pm  EST  – Session  2:  CommunicaAons,  Advocacy,  Storytelling  

•  June  15th  from  1:00pm  –  2:30pm  EST  – Session  3:  CulAvaAng  Strong  Teams  and  Partnerships    

 

Self  Explora-on,  Resiliency  and  Professional  Development:    A  BRSS  TACS  Virtual  Learning  Community  for  Young  Leaders    

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For  More  InformaSon  

•  Check  out  the  BRSS  TACS  Webpages  at  hep://www.samhsa.gov/brss-­‐tacs  

•  Learn  more  about  other  training  and  technical  assistance  opportuniAes!  

•  Join  the  BRSS  TACS  listserv!  Send  an  email  to  [email protected]  to  start  receiving  regular  project  updates  

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Please  take  5  minutes  and  share  your  feedback  on  the  survey!